Driving South on [XXX] and almost to [XXX] about 60 MPH. The rubber roof drip moldings released and starting flying against my car very hard, this was beyond scary. I had to pull over and try to tuck them in, they are so worn and keep scratching my car from hitting it and could possibly break window or fly off damaging another vehicle. These rubber moldings have flown all over the place ever since I got vehicle in 2023, I have continually tried to glue them in they won't stay. There is one on each side and their both loose, I keep pushing back in but won't stay. They have scratched my paint and trim so badly. I called and reported to Toyota they didn't care. They told me you shouldn't run vehicle through car wash, that was a very dumb response, everyone uses car washes. I don't have time to hand wash my vehicle weekly, this should be made to go through a car wash. This is my company vehicle and its the most dangerous vehicle I've ever driven, I'm working in it all day long. I would never buy this vehicle because of this issue, I don't feel safe. Everyone at my company that has this vehicle has the same problem. We purchase all our fleet cars from Toyota and are a huge company Nationwide, Old Dominion Freight Line. This is a major hazard and I'm asking you publish a recall immediately, Toyota needs to fix this dangerous issue and should not sell a vehicle like this. Please I'm asking for your help, thanks so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755630 — an unverified report by a vehicle owner.
Cle Elum, WA
UNKNOWN OR OTHER
I was driving across a mountain pass in Washington State at an elevation of approximately 4,000 ft. With no warning I hear a very loud noise, sounding like a gunshot. I was in pretty heavy traffic and pulled over as soon as it was safe. A walk around the car revealed no problems, but looking at the top of the car showed that the glass over the sunroof had imploded. I'm not a fan of sunroofs and I may have never opened it. My favorite AI search engine Gemini had plenty of information. I experienced what is known as a spontaneous sunroof implosion/explosion. Fortunately, neither my passengers nor I was injured. Toyota is not accepting responsibility for these incidents.
NHTSA complaint #11742484 — an unverified report by a vehicle owner.
Petal, MS
UNKNOWN OR OTHER
My car has shut off for a second time without warning. This time was in a busy chic [XXX] drive through line in [XXX] . The car read “low power steering” and the battery and engine light came on. These have both been checked before in addition to the alternator and they cannot find an issue. I am having it taken back to the dealership tomorrow for further investigation. Given I purchased this vehicle with a little over 19k miles and the car now only has 22k miles on it. It should not have any significant issues such as cutting off while driving on the interstate or while sitting in a busy drive through lane waiting for food. Now I am wondering if the previous owner traded it in for this issue. I will say, both incidences it has been raining and the first time I could have been hit by oncoming traffic due to low visibility and I am wondering if heavy rain has something to do with this. The car has not been through any significant puddles or left out in the rain. It sits in the garage when not in use and has only been used as a work commute vehicle. Something is wrong. They need a recall! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11741686 — an unverified report by a vehicle owner.
West Chester, PA
UNKNOWN OR OTHER
Nav Screen randomly goes black for variable amounts of time.
NHTSA complaint #11738694 — an unverified report by a vehicle owner.
Woodinville, WA
UNKNOWN OR OTHER
Sat in driver seat, closed driver seat door, and the rear window shattered. There was no impact or other incident to the glass.
NHTSA complaint #11725668 — an unverified report by a vehicle owner.
Hudson, NH
UNKNOWN OR OTHER
rear hatch fails repeatedly to open. it locks up. it failed to shut too and damaged a rear taillight, forcing me to bring it to toyota. i had toyota dealer look at it twice now. from jan up to mar of this year. they had my car 2 weeks. even after replacing hatch struts and hinges,it still happens. it has to be an electrical, mechanical, or computer issue causing it. new vehicle, now under 20k mi. the hatch is widespread in rav4 models and I've found soo many reports online of same problem. this needs to be investigated more and fixed and recalled.
NHTSA complaint #11723999 — an unverified report by a vehicle owner.
Blairstown, NJ
UNKNOWN OR OTHER
I purchased my 2023 Toyota RAV4 new back on March 13,2023. 10 days later on March 23 it was raining as I pulled into BJ’s parking lot, I parked and began fumbling around getting my bag and keys together when my car started shaking and sputtering eventually shutting down with an error message engine stopped steering power low. After a call to the salesman I was able to get my car restarted after 15minutes and many failed attempts. Car was bought back to service the following week and I was told car was not properly programmed at delivery, it was now programmed correctly and this should not happen again. April 17,2023 my son pulling into Tractor supply , raining out, pulls into spot and car again shakes, sputters and shuts off, same message engine stopped steering power low. After many attempts car restarts approximately 20 minutes later. Car serviced codes ARE FOUND and cleared, road tested and told car was ok. May 31,2025 I was driving down Rt 80, pouring rain when traffic comes to a complete stop due to accident ahead. Car starts shaking, sputtering and shuts down. Same message code as always. I turned the car completely off as not to kill battery and started to goggle the RAV4. I attempted to restart the car numerous times. Called for a tow, prayed that I didn’t get killed once traffic started to move. Finally 1-1/2 hours later it started. Traffic began moving 15 minutes after I got it started. Took in for service, charged $199.61 only to be told there were no codes. Problem could not be duplicated and in the future to always disable the start/stop button while using the vehicle. October30, 2025 raining, I stopped at Panera drive thru. Placed an order waiting in line and car shuts down, same error code, couldn’t restart car for 20 minutes. Took to Toyota November 5th same response no codes and cannot replicate issue, car is ok. Please help rectify this before someone gets killed!
NHTSA complaint #11701720 — an unverified report by a vehicle owner.
Plantation, FL3 injured
UNKNOWN OR OTHER
We discovered severe mold contamination and water intrusion in our 2023 Toyota RAV4 Hybrid. My wife, our [XXX] child, and I have been experiencing dizziness and nausea for months whenever we were inside the vehicle, but we did not know the cause until the dealer (DLL) showed us extensive mold throughout the cabin and standing water trapped inside the vehicle. The dealer confirmed that this was not normal wear and tear. The mold has spread into the floors, interior panels, and even the steering components. This is a serious health hazard. After doing research, we found many other RAV4 Hybrid owners reporting similar water leaks and mold growth issues. This raises the concern of a potential design or sealing defect in this model. This vehicle is unsafe to drive, especially with a young child. We are requesting a full safety investigation into the water intrusion, sealing integrity, and air quality risks associated with this model. Symptoms: • Dizziness • Nausea • Headache • Strong mold smell • Corrosion of interior components This is a serious safety and health issue, and we are asking NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11699395 — an unverified report by a vehicle owner.
Baltimore, MD
UNKNOWN OR OTHER
When driving, I occasionally hear a sloshing sound. After inspecting the vehicle, I realized it was coming from the rear passenger door of the RAV4. After putting down large bowls to catch the water, I pulled up on the rubber weather strip at the bottom of the rear passenger door and water gushed out. I collected over 13 cups of water out of the door. This is not an isolated incident, as it has happened before. At first I thought it was debris/a fluke that caused this water to accumulate, but after reading forums, there are multiple people out there running into the same issue. It's only ever been the rear passenger door too; none of the other doors are holding water.
NHTSA complaint #11693810 — an unverified report by a vehicle owner.
San Jose, CA
UNKNOWN OR OTHER
I purchased a new 2023 Toyota RAV4 in March 2023, which is covered by Toyota’s 36-month/36,000-mile New Vehicle Limited Warranty. In August 2025, while the vehicle was still within warranty, a malfunction warning appeared for the pre-collision system and Road Sign Assist. The Toyota dealership diagnosed an internal failure of the forward recognition camera (DTC C1A95:00 — image processing module malfunction) and recommended replacement and calibration at a cost of approximately $2,300. Toyota denied warranty coverage despite the failure being internal to the part and occurring within the warranty period. I am seeking reimbursement for repair costs that should be covered under the manufacturer’s warranty.
NHTSA complaint #11688915 — an unverified report by a vehicle owner.
Harlingen, TX
UNKNOWN OR OTHER
I was driving yesterday when we suddenly heard a pop on the roof. We pulled over and noticed that the sunroof was broken, with the glass sticking outward, as if something from the inside had exploded outward. The dealership would not take ownership of the damage, therefore i had to use my insurance. upon inspection I was told that it was pressure from inside the vehicle that caused it to explode and that they have seen it before in Toyota RAV 4 models
NHTSA complaint #11686293 — an unverified report by a vehicle owner.
St Francisville, LA
UNKNOWN OR OTHER
For over month on multiple random events, the car shuts down while traveling at hwy speeds. The car light prompt to shift the vehicle into neutral and push the start button to re start the engine. We have had the car at the dealership 4 separate occasions and they can not find the issue because it does not cause an engine light to come on when this happens. They also supposedly can not get it to duplicate so they are refusing to go any further. We have video of this occurring at 50mph. This causes lost of steering and braking. We reported this to Toyota and opened a case. They to will not pursue fixing the issue as they are not getting a trouble code. I fear this is going to cause a major accident and this poses a severe safety risk as you loose control of the vehicle
NHTSA complaint #11683758 — an unverified report by a vehicle owner.
Signal Mountain, TN
UNKNOWN OR OTHER
Rear passenger door drain is not clearing water and is building up in door frame. Have to pull back bottom of door trim to get the water to clear
NHTSA complaint #11675480 — an unverified report by a vehicle owner.
Grass Valley, CA
UNKNOWN OR OTHER
The issue is with the moonroof, which is part of the panoramic roof on the 2023 RAV4 hybrid driving down the freeway at highway speeds. The moon roof shattered. It sounded like a shotgun and it seemed to have broken and upward direction versus downward. There were no rocks from cars noticed in any vehicles in front of me to which could have caused this issue. If you’re looking at the photos all around the edge, there seems to be a seam on all four sides of the Glass giving away along with the hole protruding up.
NHTSA complaint #11674342 — an unverified report by a vehicle owner.
Monroe, LA
UNKNOWN OR OTHER
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
NHTSA complaint #11659025 — an unverified report by a vehicle owner.
Lawrenceburg, TN
UNKNOWN OR OTHER
The multimedia screen powers on and off consistently.
NHTSA complaint #11657041 — an unverified report by a vehicle owner.
Sawyerville, AL
UNKNOWN OR OTHER
I drive through heavy rain for about 20 miles and I got to my mom’s house, put the car in park for about 5 minutes, when I get back in the car the car shut off when I put it in drive and was smoking. Now it will not crank up.
NHTSA complaint #11656842 — an unverified report by a vehicle owner.
Orange, CA
UNKNOWN OR OTHER
I went to start my car , the engine turned off stating power steering low engine off . Then tried again and got more errors likes brake engaged power off also the lane monitor was not working.
NHTSA complaint #11655638 — an unverified report by a vehicle owner.
Raleigh, NC
UNKNOWN OR OTHER
Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.
NHTSA complaint #11640039 — an unverified report by a vehicle owner.
Eagle River, AK
UNKNOWN OR OTHER
As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.
NHTSA complaint #11631122 — an unverified report by a vehicle owner.
Rosharon, TX
UNKNOWN OR OTHER
Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.
NHTSA complaint #11628401 — an unverified report by a vehicle owner.
Victor, MT
UNKNOWN OR OTHER
While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11617270 — an unverified report by a vehicle owner.
Clear Lake, MN
UNKNOWN OR OTHER
Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.
NHTSA complaint #11614711 — an unverified report by a vehicle owner.
Hilo, HICrash
UNKNOWN OR OTHER
While making a slow right turn into a carport (1-2 mph), the vehicle suddenly accelerated on its own and crashed into the carport wall, continued to full throttle causing the tire to skip along side of the wall. The vehicle is currently not being used as we continue with the process with our insurance provider and begin to initiate contact with the car dealer. There were no warning lights or indications of a malfunctioning vehicle prior to that point. Initial online research provided at least 10 other reports that the exact same occurence happended to other 2023 RAV owners causing vehcile and property damage. We are fearful to use this vehicle now and would like to submit a safety report to prevent any similar instances in the future that may result in serious injury or death. NOTE: We also have video footage of the incident from our carport security camera, if you need that for further review.
NHTSA complaint #11607856 — an unverified report by a vehicle owner.
Wake Forest, NC
UNKNOWN OR OTHER
While driving early in the morning on 95 without other traffic nearby, my moonroof exploded. There was no crack of a rock, only a very loud pop. The glass broke outward. I pushed it in to vacuum the pieces out in the picture attached
NHTSA complaint #11607762 — an unverified report by a vehicle owner.
Fairview Heights, IL1 injured
UNKNOWN OR OTHER
The incredibly frightening incident occurred 2 times within 3 days. My 2023 RAV unexpectedly and very forcibly accelerated on its own when I was pulling into a parking space. Luckily I am in the habit of parking my RAV far away from other vehicles in parking lots when the option exists. The first ‘acceleration and/or braking’ malfunction occurred 5/31/24 in a Walmart parking lot. When pulling into a parking spot my right foot was fully off the accelerator (I use my right foot only for the accelerator and brake pedals) and was gradually depressing the parking brake pedal to come to a complete stop. Instead my RAV suddenly and forcibly accelerated forward through the empty parking spot in front of me and beyond!! I would have absolutely smashed into the car and or person if one were there!! As the RAV shot forward I began desperately pushing full force on the brake pedal; the RAV did not stop! so, I began full force repeatedly pushing and pumping the brake pedal. My RAV eventually came to a halt as the tires may have locked up which it skidded about 12-18 inches. By God’s grace no one was hurt! On 6/2/24 ‘it’ happened again!! Pulling into a parking spot at an outdoor cafe, as I was gradually depressing the brake pedal to come to a complete stop my RAV instead quickly and forcibly accelerated forward!! I thank God that I did not pull into the other spot (my sister took that one) which was just a few feet away from around 12 people and families enjoying their outside lunch dining!!! This 2nd horrifying incident my RAV took longer to come to a complete stop. I fully and forcefully pushed on the brake pedal but my RAV kept going!! I continued repeatedly releasing and fully depressing the brake pedal but it kept going! The next thing my RAV was approaching was someone’s backyard and house!! I forcibly pushed the brake pedal one more time and also threw the RAV shifter into “park” finally the RAV stopped! I am so shaken up by these traumatic malfunction incidents.
NHTSA complaint #11592021 — an unverified report by a vehicle owner.
Chester, NYCrash
UNKNOWN OR OTHER
Unintended sudden aggressive acceleration when I made a right as I was slowly pulling into a spot in the parking lot. Breast’s did not work fast enough and car ended up going up the hill and front colliding with it.
NHTSA complaint #11588350 — an unverified report by a vehicle owner.
Plainview, MNCrash3 injured
UNKNOWN OR OTHER
A car pulled out right infront of me at an intersection, I hit their back drivers side rear with most of the front of my car. I was doing approximately 41-45 mph. No airbags were deployed and my SOS button didn't work nor did it call for help.
NHTSA complaint #11585406 — an unverified report by a vehicle owner.
Sioux City, IA
UNKNOWN OR OTHER
Pre collision malfunction, RSA malfunction, LTA malfunction, Headlight malfunction. These warnings keep coming up showing the vehicle is not safe. Parts were ordered in February but are on back order. Might get by June. Vehicle has also rebooted the screens, tried to lane change, and failed to start once. To me this is a programming problem. This has been an on going problem for months now. The dealership claims that it is a wonky camera causing the problem.
NHTSA complaint #11582793 — an unverified report by a vehicle owner.
Jenks, OK
UNKNOWN OR OTHER
While driving down the highway at the speed limit in our town on a clear evening with no weather, the sunroof of our 2023 Toyota RAV 4 exploded. There was a loud bang and it shattered as if the glass had been under significant stress or pressure. The glass bowed up in the middle and a section the size of a small saucer dropped out. There was a rigged break along the front edge of the sun roof. There were no bumps or holes in the road - it was smooth. There were no other vehicles nearby - no one threw a rock at our car. The noise was so loud that it was disruptive and shocking and thankfully I was not in heavy traffic or an accident might have occurred. I researched the web and found numerous instances of this sunroof explosion occurring. Please get Toyota to fix this before someone is serious injured.
NHTSA complaint #11575108 — an unverified report by a vehicle owner.