25 of the 123 complaints filed about the Toyota Sequoia Hybrid are about the body and structure — 20% of everything owners reported. The worst model year for it is 2024.
25
Complaints
20%
Share of all complaints
0
Crashes
0
Fires
STRUCTURE:BODY
I just bought a 2026 sequoia and the sunroof exploded all of a sudden while driving down the road and almost caused a serious wreck
NHTSA complaint #11752128 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The power liftgate and pinch sensor system on my 2024 Toyota Sequoia Platinum continues to malfunction intermittently and creates an ongoing safety concern. The liftgate frequently fails to close using the electronic controls and instead emits two warning beeps before becoming completely unresponsive, forcing the liftgate to be manually pushed shut. The pinch sensor system appears to falsely detect obstructions when none are present, causing unreliable and inconsistent operation of the rear liftgate. Because this is a powered safety-related system, the intermittent failure raises serious concerns regarding occupant safety, system reliability, and the ability to properly secure the rear hatch while the vehicle is in operation. This issue has persisted despite dealership involvement and does not appear to be an isolated incident. Multiple owners have reported similar failures involving the Sequoia liftgate and pinch sensor system. Toyota has not provided a permanent corrective action. For a vehicle at this price point, repeated failures of a powered liftgate safety system are unacceptable. The defect creates the potential for injury, improper liftgate closure, and unsafe vehicle operation. I am requesting that NHTSA investigate this issue for a broader defect pattern and determine whether a recall or manufacturer-required corrective action is warranted.
NHTSA complaint #11740250 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The panoramic moonroof on the 2025 Toyota Sequoia spontaneously shattered while the vehicle was stationary. Nothing hit the moonroof. Was told by the dealership that it was caused by a pressure imbalance and although this is a know issue Toyota will not cover it as corporate doesn't see it as a issue. Was lucky the screen as deployed as it caught the glass from hitting the driver.
NHTSA complaint #11736270 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The factory (OEM) roof rails on my 2023 Toyota Sequoia have become loose at the front and are popping up, no longer sitting flush or appearing securely attached to the roof. This issue occurs during normal driving and is visible without removing any trim or components. The front portion of the OEM roof rails appears to lift or separate, creating concern that the rails or associated hardware could detach while the vehicle is in motion. This presents a potential safety hazard due to the risk of parts coming loose at speed and becoming road debris, which could endanger other vehicles. I am aware of other owners reporting similar issues with the factory roof rails on this model, suggesting this may not be an isolated incident. The vehicle has approximately just over 40,000 miles. The dealer has inspected the vehicle and advised that the repair would require significant disassembly and replacement, with an estimated cost of approximately $3,400. Despite the issue involving OEM components and their secure attachment to the vehicle, the repair was denied under warranty due to mileage. Given that this involves factory-installed exterior structural components becoming unsecured, I believe this represents a potential safety-related defect rather than normal wear or damage.
NHTSA complaint #11731556 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an inconsistent and unreliable operation of the liftgate system. This issue presents a safety concern because the liftgate may not properly secure while driving, increasing the risk of it opening unexpectedly. Furthermore, the failure of the pinch sensor system raises concerns about potential injury, especially to children or passengers, if the sensor does not function correctly during operation. The issue occurs intermittently and has been difficult for the dealership to permanently resolve. This appears to be a broader defect rather than a one-time failure.
NHTSA complaint #11728074 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2023 Toyota Sequoia Hybrid. The contact stated that the tow hitch cover had separated from the vehicle while driving. The vehicle was taken to the dealer, where the part was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 6,500. VIN tool confirms parts not available.
NHTSA complaint #11644874 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon driving and arriving at her destination, the contact became aware that the tow hitch protective cover was missing. The vehicle was taken to the dealer, where the contact was informed that it was a known failure. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
NHTSA complaint #11641637 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Toyota Sequoia Hybrid. The contact received notification of NHTSA Campaign Number: 24V640000 (STRUCTURE, TRAILER HITCHES); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11639454 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The contact owns a 2024 Toyota Sequoia. The contact stated that the tow hitch detached from the vehicle while going through the car wash. The contact stated that the vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The contact was concerned that the tow hitch could have detached while driving on the road and caused an accident. The manufacturer was not notified of the failure. The failure mileage was 41,790.
NHTSA complaint #11611007 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The bumper Tow hinge Guard RR center cover falls off while driving and also on automatic car wash water pressure.
NHTSA complaint #11608567 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon arriving to her destination, the contact became aware that the tow-hitch protective cover had become detached and was missing, potentially becoming a road safety hazard. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.
NHTSA complaint #11607302 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon arriving to her destination, the contact became aware that the tow-hitch protective cover had become detached and was missing, potentially becoming a road safety hazard. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.
NHTSA complaint #11607302 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated while driving at an undisclosed speed, the rear bumper cover detached. The contact had not discovered the failure until arriving to the residence. The contact was unable to retrieve the rear bumper cover. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
NHTSA complaint #11605805 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
The contact owns a 2024 Toyota Sequoia. The contact stated while the vehicle was moving through the car wash, the bumper hitch cover had separated from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 900.
NHTSA complaint #11605620 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Upon purchasing my 2023 Toyota Sequoia, I noticed that the rear hitch cover had a tendency to come loose while driving and eventually fall off. I promptly addressed this issue with the dealership, and they replaced it with a new one. However, the problem persisted, and the replacement cover also failed after just a few days. This occurred when the vehicle had been driven for approximately 2,000 miles. The hitch cover continues to fall off.
NHTSA complaint #11605406 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
The tow hitch cover came off at an unknown destination on the road. It was there when I left home and missing when I reached my destination that was about an hour away. This included some in-town and some highway driving. This occurred less than one month after I purchased the vehicle and I friend prompted me to submit this report, as they heard this is a common occurrence on the ‘23s and ‘24s and this is definitely a safety hazard, especially traveling at high rates of speed on the interstate, highway, and especially the toll roads I use that have speed limits of 75+ miles. (Texas). The dealership was not helpful, and it’s not something I want to file an insurance claim on to possibly increase the monthly premium.
NHTSA complaint #11602268 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
The contact owns a 2023 Toyota Sequoia Hybrid. The contact stated that while the vehicle was parked, the hitch cover detached from the rear bumper. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
NHTSA complaint #11601557 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that the portion of the rear bumper that can be removed while using the trailer hitch suddenly detached without impact. The vehicle had been taken to the dealer where it was determined that the part needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,800.
NHTSA complaint #11598226 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The bumper cover that covers the hitch and is removable has fallen off of my car three times on the highway. I have only had the car for about four months and it is brand new. The first incident was when i had about 1500 miles on the vehicle, the second at 3200 miles, and now at 4800 miles. This is an obvious design flaw and a hazard to other drivers as it could hit them and cause an accident. I have had to order this part twice.
NHTSA complaint #11598228 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that while driving at an undisclosed speed, the hitch cover detached. The vehicle was taken to the dealer, where it was determined that the hitch cover needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,627.
NHTSA complaint #11598230 — an unverified report by a vehicle owner.