33 of the
1,126 complaints about the 2002 Toyota Sequoia are about the
other systems — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
143,888 miles.
A
33
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Unknown OR Other
33100.0%
Other & Unspecified across every Toyota Sequoia year
I am submitting a safety complaint regarding a set of Lionhart Lionclaw ATX2 tires purchased through Walmart and installed by a professional tire shop. After installation, the vehicle developed a persistent vibration at driving speeds. The vehicle was inspected by Discount Tire, which performed road-force testing and documented high road-force measurements on all four tires: 39 lbs, 46 lbs, 44 lbs, and 42 lbs. Discount Tire also attempted road-force matching and documented that the condition remained unchanged after the procedure. Because all four tires demonstrated unusually high road-force values and continue to cause vibration, I am concerned that the tires may have a manufacturing or quality defect that could affect vehicle safety and handling. I am requesting that NHTSA review this complaint for potential tire-related safety concerns and determine whether similar complaints have been reported involving these tires.
NHTSA complaint #11743876 — an unverified report by a vehicle owner.
Splendora, TX
UNKNOWN OR OTHER
They should not have towed my car
NHTSA complaint #11711639 — an unverified report by a vehicle owner.
Las Vegas, NV
UNKNOWN OR OTHER
I was driving my 2002 Toyota Sequoia on the freeway at approximately 65 mph on the [XXX] when suddenly the vehicle made a beeping noise and the VSC Light and TRAC Light came on. The vehicle suddenly lost control in the wheels and tires and suddenly decelerated out-of-nowhere. Due to the sudden, abrupt movement and loss of control, the vehicle nearly flipped over. It was an extremely dangerous, possibly life-threatening situation. Thankfully, I was attentive and alert and had both hands on the wheel and was able to get the vehicle in control. This happened before two times and this would be the third time. I have taken the vehicle to several different auto repair shops and they have been unable to pin point and fix the problem. Because this issue continues to happen and puts me into dangerous situations repeatedly, I firmly believe that this is a bigger malfunctioning/defect problem that Toyota needs to address and fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684034 — an unverified report by a vehicle owner.
Alexandria, VA
UNKNOWN OR OTHER
The frame and attached components of the 2002 Sequoia are rusting at alarming rates. Seemingly surface quickly turned into structurally penetrating rust (I.e. holes in the frame rails). Additionally rocker panels and wheel arches show signs of significant penetrating rust. Pieces of rusted metal were found under the car on my driveway recently.
NHTSA complaint #11547933 — an unverified report by a vehicle owner.
Uniondale, NY
UNKNOWN OR OTHER
Frame of vehicle is rusting. Never reserved any recall notifications. Called toyota supervisor said not covered missed deadline. Now have to pay $2000 + for undercoating. Toyota should pay for it they are refusing. I am not the only one not being g notified.
NHTSA complaint #11542305 — an unverified report by a vehicle owner.
Chicago, IL
UNKNOWN OR OTHER
The frame of the vehicle has severe rust and now has holes in the frame, making it unsafe to drive and possibly causing an accident. Meticulous care has been taken of this vehicle and it is never taken off road or abused. I’ve had several other vehicles and have never had this frame rust safety issue.
NHTSA complaint #11441396 — an unverified report by a vehicle owner.
Battle Creek, MI
UNKNOWN OR OTHER
The frame is rusting out in the key places needs to be replaced or remedied for future vehicles
NHTSA complaint #11429233 — an unverified report by a vehicle owner.
Clifton, NJ
UNKNOWN OR OTHER
While driving around 50 mph, the traction control and vsc warning lights illuminated and the brakes started locking up, which made me seem like the traction control kicked in. The front wheels started seizing and the vehicle started jerking in middle of the highway. I had to pull over and have a cousin pick up my parents that were riding in the car and had to restart the vehicle. I was able to drive it home with the problem happening again right as I was taking my exit to my home.
NHTSA complaint #11422821 — an unverified report by a vehicle owner.
at 198,000 milesWhigham, GA
UNKNOWN OR OTHER
THE TRACTION CONTROL STAYS OFF AND SOMETIMES WHILE DRIVING IT STARTS FLASHING AND BEEPING AND I HEAR A GRINDING NOISE AND I CAN'T USE MY BREAKS UNTIL IT STOPS MAKING THE SOUND AND STOPS BLINKING
NHTSA complaint #11386581 — an unverified report by a vehicle owner.
Waldorf, MD
UNKNOWN OR OTHER
FRAME RUST ON THE MAIN AREAS WHERE APPOINTED FROM TOYOTA REASON FOR NOT TAKING THE TRUCK TO THE DEALER IS BECAUSE THERE WER NO RECALLS FOR THE VINTAGE BUT OVERALL THE THE FRAME IS MY MAJOR CONCERN.HEAVY SPOTS ON THE FRME
NHTSA complaint #11360493 — an unverified report by a vehicle owner.
at 133,143 milesPhiiladelphia, PA
UNKNOWN OR OTHER
I JUST BOUGHT MY JEEP YESTERDAY 2/29/2020 AND I DROVE IT OFF THE LOT AND IT FEELS LIKE IT'S ABOUT FALL APART, SO I CHECKED UNDERNEATH THE CAR AND THE SUB FRAME IS RUSTED SO BAD IT CAN'T EVEN GO ON A MECHANICAL LIFT BECAUSE I TRIED TO GET AN OIL CHANGE AND THEY COULDN'T DO IT AND I CAN'T EVEN GET BRAKES ON IT BECAUSE IT'S TO RUSTED... I HAVE 4 CHILDREN IS THIS IS NOT SAFE I REALLY DON'T KNOW WHAT TO DO
NHTSA complaint #11315457 — an unverified report by a vehicle owner.
at 140,000 milesRuskin, FL
UNKNOWN OR OTHER
DURING DRIVING ON FREEWAY WITH CLEAN DRY ROAD CAR HAS BEEPING ALARM ON, VSC TRACTION LIGHT ON AND SVC LIGHTS LIT UP WHILE THE CAR SHAKES LINE THE BRAKE IS ON BY ITSELF FOR SHORT PERIOD (3 SECONDS). THEN BOTH WARNING LIGHT VSC AND OFF AND VSC TRACK LIGHT IS ON STILL UNTIL THE ENGINE IS TURNED OFF AN HOUR AFTERWARD. THE NEXT DAY I DROVE THE CAR SLOWLY ON A LOCAL STREET AFTER PICKING UP MY SON AFTER SCHOOL, THE BRAKE STARTED SHAKING THE CAR AND VSC OFF AND VSC TRACK LIGHTS ARE ON AGAIN. I DRIVE THE CAR WITH CAUTION EVERYTIME AFTER THAT BUT THE OCCURANCE DOESN'T HAPPEN EVERY TIME NOR BEING RECREATE. IT HAPPENED EVERY FEW THOUSAND MILES UNEXPECTEDLY. THIS IS VERY DANGEROUS . I WOULD LIKE TO FIND A FIX BY THE MANUFACTURER AND HAVE THEM PAY FOR IT. IT SEEMS LIKE THIS IS A PROBLEM FOR MANY SAME CARS .
NHTSA complaint #11270235 — an unverified report by a vehicle owner.
at 100,000 milesLA Porte, TX
UNKNOWN OR OTHER
TRACTION CONTROL SYSTEM WARNING LIGHTS, CAME ON WHILE DRIVING ABOUT 25 MPH IN SUNNY WEATHER IN DEERPARK TEXAS. TWO DASH LIGHTS CAME ON CONNECTED TO TRACTION FAILURE? I HAVE NOT EVER SEEN THESE LIGHTS ON BEFORE. I SEE THE 2003 MODELS WERE RECALLED FOR THS PROBLEM. WHAT ABOUT MY 2002 TOYOTA SEQUOIA?
NHTSA complaint #11245750 — an unverified report by a vehicle owner.
Oklahoma City, OK
UNKNOWN OR OTHER
AN INDIVIDUAL IN OKLAHOMA IS TRYING TO SELL THIS VEHICLE WITH A ROLLED BACK ODOMETER. I'M NOT SURE IF THEY ARE KNOWINGLY DOING IT BUT THEY ARE SELLING IT AS HAVING 130000 MILES WHEN THE LAST REPORTED WAS 283000
NHTSA complaint #11241449 — an unverified report by a vehicle owner.
at 237,400 milesChicago, IL
UNKNOWN OR OTHER
I TOOK THE CAR TO THE DEALER TO GET A WHEEL ALIGNMENT AND THEY SAID THE CAR WAS UNSAFE TO DRIVE DUE TO A HOLE IN THE FRAME OF THE CAR, CAUSED BY THE VEHICLE PREMATURELY RUSTING.
NHTSA complaint #11141256 — an unverified report by a vehicle owner.
at 155,000 milesClifton, NJ
UNKNOWN OR OTHER
EVERY TIME I DRIVE MY 2002 TOYOTA SEQUOIA WITHIN 10MIN ON AVERAGE THE TRAC OFF/VSC WARNING SOUNDS COME ON AND THE CAR VIOLENTLY SHAKES AND THE BRAKES SEEM TO LOCK UP. IT USUALLY STARTS AT SPEEDS FROM 25 TO 40MPH AND SOMETIMES EVEN ON THE HIGHWAY AT 65MPH, VERY DANGEROUS AND SCARY. I HAVE TO STOP THE VEHICLE AND SHUT IT OFF AND RESTART IT FOR THE SIGNS TO GO OFF AND FOR THE TRACTION CONTROL TO STOP. THIS DOESN'T RESOLVE THE ISSUE SINCE IT JUST STARTS AGAIN WHEN I START THE CAR BACK UP AND DRIVE. ITS GOTTEN TO THE POINT WHERE ITS NOT SAFE TO DRIVE THE VEHICLE ESPECIALLY AT LONG DISTANCES. THE VEHICLES CRUISE CONTROL WAS OFF GOING STRAIGHT ON A SMOOTH CITY STREETS OR HIGHWAY WHILE IN MOTION.
NHTSA complaint #11109770 — an unverified report by a vehicle owner.
at 178,000 milesPrairie Village, KS
UNKNOWN OR OTHER
FRAME RUST. MY MECHANICS WILL NOT LIFT THE TRUCK BECAUSE OF EXTENSIVE FRAME RUST
NHTSA complaint #11041506 — an unverified report by a vehicle owner.
at 58,530 milesChicago, IL
UNKNOWN OR OTHER
IN 2002, I COMPLAINED OF RUST RAPIDLY ACCUMULATING ON THE VEHICLE. I WAS TOLD BY THE DEALER THAT RUSTPROOFING CAME ON THE VEHICLE AND THEY WOULD REACH OUT TO TOYOTA DIRECTLY TO GET AN EXCLAMATION. THEY INFORM ME THAT TOYOTA CONFIRMED THAT STATEMENT THE RUSTPROOFING WAS PROVIDED. IN 2013, I RECEIVED WHAT WAS CALLED THE 'LIMITED SERVICE CAMPAIGN' STATING THAT THE INCORRECT RUSTPROOFING WAS APPLIED TO THE VEHICLE FOR COLD WEATHER STATES THAT USE SALT IN THE WINTER. AT THAT TIME WAS SEVERE CORROSION IN THE BODY THAT WAS SEPARATING FROM THE FRAME. I WROTE A LETTER TO TOYOTA CEO AND THE US OFFICE INTERCEPTED THE LETTER TO COMMUNICATE WITH ME. I REQUESTED THE REPLACEMENT OF MY VEHICLE FROM TOYOTA. IN 2017, I WROTE A LETTER TO THE CEO'S OFFICE IN JAPAN AND THE MATTER WAS SENT BACK DOWN TO THE SAME OFFICE IN THE US. THERE IS SEVERE CORROSION ALL OVER THE BODY RUST BREAKING THROUGH CORRODING ALL COMPONENTS. TOYOTA THEN REQUESTED ALL RECORDS RELATED TO REPAIRS ASSOCIATED WITH VEHICLE. I WAS SENT A DENIAL TO MY REQUEST FOR ANOTHER VEHICLE WITH A SUGGESTION TO COMMUNICATE TO NATIONAL CENTER FOR DISPUTE SETTLEMENT BUT WAS NOT RETURN THE DOCUMENT COPY HIGHLIGHTING THE DETERMINATION OF DAMAGE AS A RESULT. I'M VERY DISSATISFIED AND CONCERNED WITH THE WAY THIS WAS HANDLED BECAUSE I INFORMED TOYOTA DURING THE FIRST-YEAR OWNERSHIP OF THE PROBLEM, TOLD 11 YEARS LATER THAT I WAS CORRECT, AND THEN TREATED AS IF I'M TRYING TO GET SOMETHING OUT OF THE COMPANY AFTER I HAVE BEEN A CUSTOMER OF TOYOTA FOR OVER 25 YEARS. EVERY COMPONENT EXPOSED TO THE AIR OUTSIDE OF THE REPLACED FRAME ROTTING AWAY AND HAS CAUSED SIGNIFICANT REPAIR BILLS IN DAMAGE. THE FILE(S) THAT I'M GOING TO UPLOAD DOES NOT INCLUDE ALL REPAIR BILLS BECAUSE OF THE FILE SIZE LIMITATION BY YOUR SITE. I'M AVAILABLE FOR DISCUSSION AND WILL SUBMIT ADDITIONAL RECORDS IF REQUESTED.
NHTSA complaint #11039448 — an unverified report by a vehicle owner.
at 98,700 milesSarasota, FL
UNKNOWN OR OTHER
THE CAR MAKES A LOUD SOUND AS IF SOMETHING WAS STUCK UNDERNEATH. AT THE SAME TIME IT PULLS TO THE RIGHT WHILE SEVERELY VIBRATING. ALSO AT THE SAME TIME THE LIGHTS FOR TRACKING CONTROL AND STABILITY CONTROL TURN ON. AFTER A FEW SECONDS THE CAR SEEMS TO BE IN NORMAL DRIVING MODE AGAIN EXCEPT FOR THE WARNING LIGHTS FOR THE VSC OFF-LIGHT. THE WARNING LIGHTS RESET SOMETIMES BUT THAT ONLY LEADS TO THE SAME PROBLEM STARTING AGAIN.
NHTSA complaint #11036003 — an unverified report by a vehicle owner.
at 266,000 milesPrescott Valley, AZ
UNKNOWN OR OTHER
SLIP INDICATOR LIGHT COME ON FROM A STOP AND NO ACCELERATION UNTIL LIGHT GOES OFF TRUCK JUST ROLLS LIKE IT IS IN NEUTRAL THIS HAPPEN AT ANY AND EVERY STOP IN TRAFFIC
NHTSA complaint #11030143 — an unverified report by a vehicle owner.
at 169,000 milesLAS Vegas, NV
UNKNOWN OR OTHER
WHILE DRIVING AT ANY SPEEDS 65MPH ON FREEWAY TO AROUND TOWN AT 30-40 MPH THE VSC TRAC AND ALSO VSC OFF LIGHT COMES ON AND THE CAR PULLS TO THE RIGHT AND ACTS LIKE IT IS BRAKING. THIS HAS HAPPENED MULTIPLE TIMES AT ANY SPEED. WE HAVE JUST MISSED CARS FROM THE PULL TO THE RIGHT. VERY SCARY BECAUSE IT JUST HAPPENS NO WARNING.
NHTSA complaint #11014874 — an unverified report by a vehicle owner.
at 110,000 milesCypress, CA
UNKNOWN OR OTHER
VSC AND TRAC OFF LIGHTS GO ON AND A HORRIBLE GRINDING NOISE PULLS THE CAR TO THE RIGHT. NOT SAFE MY WIFE AND CHILDREN. PLEASE HELP.
NHTSA complaint #10887636 — an unverified report by a vehicle owner.
Snellville, GA
UNKNOWN OR OTHER
"TAKATA RECALL", A MONTH AGO THE VSC/TRAC LIGHT CAME UP. AFTER OPENING AND CLOSING THE GAS CAP, IT WENT AWAY. THEN CAME THE GRINDING SOUND AT THE PASSENGER SIDE OF THE VEHICLE WHEN SLOWING DOWN TO MAKE A TURN AND ALSO, A FLAPPING SOUND (LIKE A FLAT TIRE) WHEN MOVING ON THE HIGHWAY.
NHTSA complaint #10882941 — an unverified report by a vehicle owner.
Kahului, HI
UNKNOWN OR OTHER
WHEN DRIVING THE IT SAYS IT IS OFF TRACK AND THE LIGHT COMES ON AND THE CAR FEELS LIKE THE BREAKS COMES ON AND JERKS THE CAR.
NHTSA complaint #10855618 — an unverified report by a vehicle owner.
at 262,000 milesShreveport, LA
UNKNOWN OR OTHER
I HAVE A 2002 SEQUOIA AND THE DEALERSHIP HAS BEEN DOING THE REPAIRS SINCE I PURCHASED IT IN 2003. I TOOK IN THE RECALL FOR THE BALL JOINTS AND EVEN BEFORE I RECEIVED IT I HAD AN ISSUE. WHEN TURNING RIGHT, MOSTLY IN CURVES THERE IS A LOUD GRINDING IN THE FRONTEND AND HAS BEEN DOING THIS SINCE I PURCHASED THE CAR . THEY TOLD ME THAT HERE WAS NOT A PROBLEM BUT I AM STILL HAVING THIS PROBLEM AND NOW THE TRAC HAS TO STABILIZE MY CAR, THIS HAS HAPPEN WHILE TRAVELING NO TURNS. THE TRAC LIGHT IS ON AND OFF CONSTANTLY FOR WHATEVER REASON THEY CAN NOT EXPLAIN IT TO ME. THIS IS GETTING DANGEROUS FOR ME I HAVE SPENT MONEY ON THIS CAR LATELY BUT THIS IS A VERY LARGE REPAIR AND NEED TO KNOW WHAT CAN BE DONE TO GET THIS FIXED I WAS ALSO TOLD THAT THERE IS NOT AN ISSUE WITH MY AIRBAG AS WELL THAT MY CAR WAS NOT AFFECTED. I NEED HELP WITH THIS, THIS IS MY ONLY TRANSPORTATION AND THIS IS GETTING DANGEROUS.
NHTSA complaint #10823287 — an unverified report by a vehicle owner.
at 158,000 milesClifton Park, NY
UNKNOWN OR OTHER
THIS VEHICLE WAS BUILT WITH A TUNDRA FRAME. TOYOTA RECALLED THE RUSTY FAULTY UNSAFE FRAMES. WE JUST DISCOVERED THAT THE SEQUOIA WE PURCHASED IN SEPTEMBER 2014 HAS A FAULTY FRAME WITH LARGER THAN 10MM RUST HOLES AND NO LONGER SAFE TO DRIVE PUTTING ME OUT $10,000. WE DID NOT SEE ANY RECALL ON THE FRAME AT TIME OF PURCHASE BECAUSE TOYOTA DID NOT ADVISE OF PREVIOUS RECALLS WHEN I SPOKE TO THEM. WHEN I LOOKED THRU THE RECALLS ON THE NHTSA SITE, I ALSO DID NOT SEE THIS RECALL. TOYOTA IS REFUSING TO REPLACE A FAULTY FRAME STATING IT IS OUTSIDE THE COVERATE PERIOD. THE PREVIOUS OWNER DID NOT REPLACE THE FRAME. IT IS UNACCEPTABLE THAT TOYOTA WILL NOT REPLACE THIS FRAME. IT IS A KNOWN SAFETY ISSUE AND I'M PLEASED THAT THE FRAME DID NOT RUPTURE AND CAUSE AN ACCIDENT, INJURY OR DEATH. HOWEVER, THE ISSUE STILL PERSISTS. I OWN A VEHICLE THAT IS UNSAFE TO DRIVE WITH THE MANUFACTURER ADMITTING ISSUE BUT NOW REFUSING TO CORRECT THE SAFETY ISSUE. THE ISSUE WAS FOUND WHEN THE ENGINE WAS MAKING A TERRIBLE NOISE AND WE HAD THE VEHICLE TOWED TO THE LOCAL CAR REPAIR SHOP. THE REPAIR SHOP ADVISED US OF THE TUNDRA FRAME AND RECALL. I DID OPEN A CASE WITH TOYOTA WHICH IS: 1510140859 AND THEY REFUSED STATING THE ISSUE IS NOW MINE BECAUSE I PURCHASED A USED VEHICLE. I JUST WANT THE FRAME REPLACED SO THE VEHICLE IS SAFE TO DRIVE. THIS VEHICLE IS KNOWN TO RUN TO 400,000 MILES AND CONSUMER SHOULD NOT RISK INJURY OR DEATH WHEN THERE ARE HOLES IN RECALL POLICY AND USED CAR PURCHASES HAVE NO COVERAGE WHEN MANUFACTURES BUILD FAULTY VEHICLES. THIS VEHICLE STILL HAS BOOK VALUE OF 7000 AND I PUT IN MORE FUNDS TO ENSURE IT GETS TO 400,000 MILES.
NHTSA complaint #10782512 — an unverified report by a vehicle owner.
at 143,888 milesFranklin, MA
UNKNOWN OR OTHER
I HAVE A TREMENDOUS AMOUNT OF FRAME RUST ON MY 2002 SEQUOIA. I HAVE BEEN ISSUED A SERVICE CAMPAIGN FROM TOYOTA AND HAVE BEEN PROACTIVELY CALLED UPON BY A LOCAL DEALER TO PROVIDE THE SERVICE. AFTER READING ON THE NHTSA WEB SITE AND OTHER FORUMS ABOUT STRUCTURAL ISSUES AND THE WAY TOYOTA IS HANDLING THIS ISSUE I WANT TO BE PROACTIVE IN MY COMPLAINT. SPRAYING OR FRAME REPLACEMENT IS THE ONLY OPTION I HAVE BEEN PROVIDED TO DATE. THIS ISSUE APPEARS TO BE WIDESPREAD AND CAUSED BY TOYOTA'S MANUFACTURING PROCESSES. THAT BEING THE CASE, IT APPEARS THAT TOYOTA IS NOT STEPPING UP TO BUY BACK THOSE VEHICLES THAT REQUIRE THIS DRASTIC MEASURE. THEY SHOULD BUY BACK THE EFFECTED SEQUOIAS MUCH LIKE THEY DID REGARDING THE EXACT ISSUE WITH THEIR TUNDRA TRUCKS A FEW YEARS AGO. THE SEQUOIA AND THE TUNDRA SHARE THE SAME FRAME, SO WHY WOULDN'T THE BUY BACK EFFECT BOTH VEHICLES GIVEN SAFETY IMPLICATIONS.
NHTSA complaint #10561923 — an unverified report by a vehicle owner.
at 203,397 milesLA Mirada, CA
UNKNOWN OR OTHER
I WAS DRIVING ON THE FWY AN THE LIGHTS OF THE TRACTION CONTROL TURN ON. THE VEHICLE LOST POWER AND TURN OFF. SINCE THEN IT HAPPEND MANY TIME A LOW SPEED.
NHTSA complaint #10455457 — an unverified report by a vehicle owner.
Cascade, MI
UNKNOWN OR OTHER
5TH/REAR DOOR FLEW OPEN SOMETIME BETWEEN COMING TO A NORMAL STOP AT 40 MPH EMPTYING ALL THE CONTENTS OF THE REAR. THE DOOR WOULD NOT OPEN FOR TWO DAYS OR SO PRIOR TO THE INCIDENT, (FOR THE SECOND TIME IN ABOUT A MONTH).
NHTSA complaint #10434920 — an unverified report by a vehicle owner.
at 134,455 milesWilloughby, OH
UNKNOWN OR OTHER
2002 TOYOTA SEQUOIA WAS FOUND BY MECHANIC TO HAVE FRAME RUST THROUGH. CONTACTED TOYOTA CORP. WITH NO RECALL STATED BY THEM, AND NO RESOLUTION OFFERED. FILED OHIO ATTNY. GENERAL COMPLAINT FILING.
NHTSA complaint #10420228 — an unverified report by a vehicle owner.