Owners have filed 27 complaints
about the 2020 Toyota Supra with NHTSA between 2019 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Toyota Supra. 50 means typical for this
model; 100 means roughly double.
Severity — 100
44.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2020 Toyota Supra
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
414.8%
Median failure at 150 miles
Electrical System
414.8%
Driver Assist & Collision Avoidance
311.1%
Steering
311.1%
1 crashes, 0 fires · median 550 mi
Engine & Cooling
311.1%
Median failure at 25,000 miles
Suspension
27.4%
2 crashes, 0 fires · median 550 mi
Stability & Traction Control
13.7%
1 crashes, 0 fires · median 1,495 mi
Wheels
13.7%
1 crashes, 0 fires · median 550 mi
Windows, Mirrors & Wipers
13.7%
Median failure at 7,100 miles
Acceleration & Cruise Control
13.7%
1 crashes, 0 fires · median 1,495 mi
Body & Structure
13.7%
1 crashes, 0 fires
Brakes
13.7%
Airbags
13.7%
1 crashes, 0 fires
Transmission & Drivetrain
13.7%
1 crashes, 0 fires · median 1,495 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
545.5%
1,000 – 9,999 miles
545.5%
25,000 – 49,999 miles
19.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2020 Toyota Supra 2 DR RWD
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2019peak 3Jul 2026
Recalls on the 2020 Toyota Supra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V636000
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.
Risk: A short circuit in the starter relay may increase the risk of a fire.
21V598000
ENGINE
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist. Full mechanical braking (without assist) remains available.
Risk: Loss of braking assist can increase the risk of a crash.
20V700000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
BMW of North America, LLC (BMW) is recalling certain 2020-2021 Z4 and 2020-2021 Toyota Supra vehicles. The weld between the fuel tank halves may have been insufficiently welded, causing the weld to fail.
Risk: The failed weld may allow fuel to leak, increasing the risk of a fire in the presence of an ignition source.
20V516000
EXTERIOR LIGHTING:HEADLIGHTS
BMW of North America, LLC (BMW) is recalling certain 2019-2020 Z4 sDrive30i, Z4 M40i and 2020 Toyota Supra vehicles. The headlamps are able to be adjusted horizontally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices and Associated Equipment."
Risk: Should the headlamps be adjusted horizontally, there could be increased glare and reduced visibility for oncoming drivers, or reduced visibility for the vehicle operator, thereby increasing the risk of a crash.
20V355000
STEERING:LINKAGES:TIE ROD ASSEMBLY
BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.
Risk: A damaged or fractured tie rod may affect vehicle handling and control, increasing the risk of a crash.
19V850000
EXTERIOR LIGHTING:HEADLIGHTS
BMW of North America, LLC (BMW) is recalling certain 2020 Z4 M40i, Z4 sDrive30i, 330i and 330i xDrive vehicles as well as 2020 Toyota Supra vehicles. The headlight control units may fail causing a loss of one or both of the headlights.
Risk: Headlight failure can reduce the driver's visibility, increasing the risk of a crash.
19V684000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
19V653000
SEAT BELTS:FRONT
BMW of North America, LLC (BMW) is recalling certain 2020 Toyota Supra vehicles. The driver's seat belt guide loop mount may have been improperly welded.
Risk: In the event of a crash, the mount could become damaged and the seat belt may not properly restrain the driver, increasing their risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026284721 units in Canada
Visual System
Issue: Under certain conditions, the windshield wiping system may not meet certain requirements of Canadian regulations. Safety Risk: This small error does not affect safety. Corrective Actions: This is not a recall. Toyota has made changes to ensure that all new vehicles meet Canadian regulations.
Recall 20245452,022 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. Toyota has corrected the tire and loading information label for all new vehicles.
Recall 2021527952 units in Canada
Brakes
Issue: On certain vehicles, a software problem could cause the vacuum pump to be damaged during engine starting. If this happens, there could be a loss of brake assist. This can cause an increase in brake pedal effort and increase the distance needed to stop the vehicle. Safety Risk: A sudden increase in brake pedal force could lead to an increased stopping distance. This could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to update the engine management software.
Recall 20205434 units in Canada
Fuel System
Issue: On certain vehicles, the fuel tank may not have been welded properly. As a result, the fuel tank could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel tank.
Recall 2020398224 units in Canada
Lights And Instruments
Issue: On certain vehicles, the headlight adjustment plugs were not properly installed when the vehicle was assembled. As a result, the headlights may be adjusted horizontally. Canadian regulations do not allow for horizontal headlight adjustment unless the vehicle is equipped with a built-in aiming device. Safety Risk: Headlights that are not properly adjusted could cause reduced visibility or glare for oncoming drivers, and could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the headlights. If an incorrect adjustment plug is found, it will be replaced with the correct plug.
Recall 2019482309 units in Canada
Visual System
Issue: On certain vehicles, the rearview camera does not return to the default settings when it turns on. This could make the rearview image difficult to see if a driver had previously adjusted the camera display brightness at or near the lowest setting, and contrast at or near the highest setting. Canadian regulations require that the rearview display returns to the default view each time the camera is turned on. Safety Risk: Reduced rear visibility could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rearview camera. Drivers are recommended not to adjust the display brightness at or near the lowest setting, and contrast at or near the highest setting, until this recall is completed. Update 2021/09/22: The software update for this recall has been combined with the repair for recall 2021-527.
Reports where the owner recorded a crash, a fire, an injury or a death.
Moline, ILCrash
AIR BAGS
rear end crash
NHTSA complaint #11694444 — an unverified report by a vehicle owner.
Moline, ILCrash
SUSPENSION
rear end crash
NHTSA complaint #11694444 — an unverified report by a vehicle owner.
Moline, ILCrash
STRUCTURE:BODY
rear end crash
NHTSA complaint #11694444 — an unverified report by a vehicle owner.
at 1,495 milesUsaf Academy, COCrash
POWER TRAIN
I WAS STOPPED IN THE LEFT TURN LANE AT A RED LIGHT. THE TURN ARROW SWITCHED TO GREEN SO I TOOK THE U-TURN. I WAS IN THE MIDDLE OF THE U-TURN GOING ABOUT 15 MPH, WHEN THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE CAR OVERSTEERED, AND THE REAR PORTION OF THE CAR KICKED OUT TO THE RIGHT SIDE. I CORRECTED BY COUNTERSTEERING AND REMOVING MY FOOT FROM THE ACCELERATOR PEDAL. THE CAR CONTINUED TO ACCELERATE, CAUSING ME TO OVERSTEER TO THE LEFT SIDE THIS TIME. IN AN EFFORT TO STOP THE CAR, I SLAMMED ON THE BRAKES WHILE OVERSTEERING. THIS CAUSED THE CAR TO ROTATE COUNTER CLOCKWISE, AND IMPACTED WITH THE CURB AND ENDED UP ON TOP OF THE MEDIAN. THERE WAS SIGNIFICANT DAMAGE TO THE REAR PASSENGER SUSPENSION AND BODY. TOYOTA PULLED DATA FROM THEIR ELECTRONIC DATA RECORDER, AND CONCLUDED THAT IT THERE WAS NO MALFUNCTION WITH THE ACCELERATOR PEDAL OR BRAKES. I SIMPLY DO NOT AGREE WITH THIS CONCLUSION; NO EFFORTS WERE MADE TO ENSURE THAT THE COMPUTER READING THE ACCELERATOR PEDAL POSITION WAS FUNCTIONING PROPERLY. IT CAN BE SEEN IN THE DATA CHARTS THAT I HAD MY FOOT ON THE BRAKE WHILE THE CAR WAS ACCELERATING. ADDITIONALLY, IT INDICATES THAT MY SPEED WAS 26 MPH AT THE TIME OF IMPACT WITH A PEAK SPEED OF 36 MPH. IS IT FEASIBLE THAT ALL OF THE CONTROL ARMS, REAR DIFFERENTIAL, AXLE, AND BRAKE ROTORS COULD BE BROKEN AT THAT SPEED? IF YOU LOOK AT THE ATTACHED PICTURES, THE AXLE WAS SHEARED OFF UPON IMPACT AT 26 MPH. THIS DOESN'T ADD UP.
NHTSA complaint #11329047 — an unverified report by a vehicle owner.
at 1,495 milesUsaf Academy, COCrash
VEHICLE SPEED CONTROL
I WAS STOPPED IN THE LEFT TURN LANE AT A RED LIGHT. THE TURN ARROW SWITCHED TO GREEN SO I TOOK THE U-TURN. I WAS IN THE MIDDLE OF THE U-TURN GOING ABOUT 15 MPH, WHEN THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE CAR OVERSTEERED, AND THE REAR PORTION OF THE CAR KICKED OUT TO THE RIGHT SIDE. I CORRECTED BY COUNTERSTEERING AND REMOVING MY FOOT FROM THE ACCELERATOR PEDAL. THE CAR CONTINUED TO ACCELERATE, CAUSING ME TO OVERSTEER TO THE LEFT SIDE THIS TIME. IN AN EFFORT TO STOP THE CAR, I SLAMMED ON THE BRAKES WHILE OVERSTEERING. THIS CAUSED THE CAR TO ROTATE COUNTER CLOCKWISE, AND IMPACTED WITH THE CURB AND ENDED UP ON TOP OF THE MEDIAN. THERE WAS SIGNIFICANT DAMAGE TO THE REAR PASSENGER SUSPENSION AND BODY. TOYOTA PULLED DATA FROM THEIR ELECTRONIC DATA RECORDER, AND CONCLUDED THAT IT THERE WAS NO MALFUNCTION WITH THE ACCELERATOR PEDAL OR BRAKES. I SIMPLY DO NOT AGREE WITH THIS CONCLUSION; NO EFFORTS WERE MADE TO ENSURE THAT THE COMPUTER READING THE ACCELERATOR PEDAL POSITION WAS FUNCTIONING PROPERLY. IT CAN BE SEEN IN THE DATA CHARTS THAT I HAD MY FOOT ON THE BRAKE WHILE THE CAR WAS ACCELERATING. ADDITIONALLY, IT INDICATES THAT MY SPEED WAS 26 MPH AT THE TIME OF IMPACT WITH A PEAK SPEED OF 36 MPH. IS IT FEASIBLE THAT ALL OF THE CONTROL ARMS, REAR DIFFERENTIAL, AXLE, AND BRAKE ROTORS COULD BE BROKEN AT THAT SPEED? IF YOU LOOK AT THE ATTACHED PICTURES, THE AXLE WAS SHEARED OFF UPON IMPACT AT 26 MPH. THIS DOESN'T ADD UP.
NHTSA complaint #11329047 — an unverified report by a vehicle owner.
at 1,495 milesUsaf Academy, COCrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS STOPPED IN THE LEFT TURN LANE AT A RED LIGHT. THE TURN ARROW SWITCHED TO GREEN SO I TOOK THE U-TURN. I WAS IN THE MIDDLE OF THE U-TURN GOING ABOUT 15 MPH, WHEN THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE CAR OVERSTEERED, AND THE REAR PORTION OF THE CAR KICKED OUT TO THE RIGHT SIDE. I CORRECTED BY COUNTERSTEERING AND REMOVING MY FOOT FROM THE ACCELERATOR PEDAL. THE CAR CONTINUED TO ACCELERATE, CAUSING ME TO OVERSTEER TO THE LEFT SIDE THIS TIME. IN AN EFFORT TO STOP THE CAR, I SLAMMED ON THE BRAKES WHILE OVERSTEERING. THIS CAUSED THE CAR TO ROTATE COUNTER CLOCKWISE, AND IMPACTED WITH THE CURB AND ENDED UP ON TOP OF THE MEDIAN. THERE WAS SIGNIFICANT DAMAGE TO THE REAR PASSENGER SUSPENSION AND BODY. TOYOTA PULLED DATA FROM THEIR ELECTRONIC DATA RECORDER, AND CONCLUDED THAT IT THERE WAS NO MALFUNCTION WITH THE ACCELERATOR PEDAL OR BRAKES. I SIMPLY DO NOT AGREE WITH THIS CONCLUSION; NO EFFORTS WERE MADE TO ENSURE THAT THE COMPUTER READING THE ACCELERATOR PEDAL POSITION WAS FUNCTIONING PROPERLY. IT CAN BE SEEN IN THE DATA CHARTS THAT I HAD MY FOOT ON THE BRAKE WHILE THE CAR WAS ACCELERATING. ADDITIONALLY, IT INDICATES THAT MY SPEED WAS 26 MPH AT THE TIME OF IMPACT WITH A PEAK SPEED OF 36 MPH. IS IT FEASIBLE THAT ALL OF THE CONTROL ARMS, REAR DIFFERENTIAL, AXLE, AND BRAKE ROTORS COULD BE BROKEN AT THAT SPEED? IF YOU LOOK AT THE ATTACHED PICTURES, THE AXLE WAS SHEARED OFF UPON IMPACT AT 26 MPH. THIS DOESN'T ADD UP.
NHTSA complaint #11329047 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Hudson, FL
UNKNOWN OR OTHER
There is currently an ongoing recall for the GR Supra over the starter. I currently drive a 2020 and have had periodic starter malfunctions. This is when I go to start the car it states starter system malfunction then lets me still turn it on after clearing the error message. I have brought this up to my dealership and due to the intermittent nature of the issue they said they could not diagnose and that continuity was good so they would not replace it and if they did it would not be covered. I fear that my car is a fire risk based on the recall notices for all the other model years and that when it happens I will be left holding the bag. The date listed below (7/17/2026) is just the last time it happened. I have had it happen close to 20 times or more it feels like.
NHTSA complaint #11752727 — an unverified report by a vehicle owner.
Hudson, FL
ELECTRICAL SYSTEM
There is currently an ongoing recall for the GR Supra over the starter. I currently drive a 2020 and have had periodic starter malfunctions. This is when I go to start the car it states starter system malfunction then lets me still turn it on after clearing the error message. I have brought this up to my dealership and due to the intermittent nature of the issue they said they could not diagnose and that continuity was good so they would not replace it and if they did it would not be covered. I fear that my car is a fire risk based on the recall notices for all the other model years and that when it happens I will be left holding the bag. The date listed below (7/17/2026) is just the last time it happened. I have had it happen close to 20 times or more it feels like.
NHTSA complaint #11752727 — an unverified report by a vehicle owner.
Hubertus, WI
ENGINE
I am reporting a safety concern involving BMW and Toyota vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in 2019–2021 models. These engines use a variable displacement oil pump with an internal thermoplastic adjusting component that regulates oil pressure. Field reports show this component can fracture, causing sudden loss or instability of oil pressure—most often during cold starts in low temperatures. When the part fails, oil pressure regulation becomes erratic or disappears entirely, often with little or no useful warning before engine damage or vehicle disablement. Reported early signs include failed electronic oil level readings, abnormal pressure behavior, or sudden drivetrain malfunction messages. Failures can quickly escalate to engine shutdown or severe mechanical damage from oil starvation. A loss of lubrication may disable the vehicle without warning while driving or shortly after startup, creating a safety hazard—especially in winter conditions when failures are most frequent and occupants may be exposed to freezing temperatures. Repairing the issue requires major disassembly, and oil pump replacement alone typically costs $6,000–$8,000 if the engine has not been harmed. Owners cannot reliably determine whether their cars contain the original plastic based pump or a later metal component revision because VIN based parts data now shows updated components even when no replacement occurred, and BMW has removed the original plastic pump part number from dealer systems. Failures have been reported across multiple production years, and the exact population of affected vehicles remains unclear. Because this defect can cause sudden, warning free vehicle disablement—particularly in cold weather—I believe it warrants investigation as a potential safety related issue. One of the main indicators of this issue is the inability to determine oil level, my car has never been able to determine oil level. Thank you.
NHTSA complaint #11725612 — an unverified report by a vehicle owner.
at 25,000 milesTampa, FL
ENGINE
The contact owns a 2020 Toyota Supra. The contact stated that while attempting to start the vehicle with the Push-to-Start button, the vehicle hesitated while starting. A message that the engine was overheating was displayed. The contact stated that the vehicle was idling in Low Power Mode while at a stoplight, and the vehicle hesitated while accelerating with the accelerator pedal depressed. The vehicle then suddenly jolted forward. The failure was temporarily fixed after shifting to SPORT Mode. The vehicle was towed to a local dealer, where the starter was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to a local independent BMW Service Center, and the starter was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
NHTSA complaint #11722286 — an unverified report by a vehicle owner.
Mustang, OK
ENGINE
I am reporting a safety concern involving BMW and Toyota Supra vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure. The failure frequently occurs during cold-start operation in low ambient temperatures. When the component fails, oil pressure regulation becomes erratic or is lost entirely. In many cases, drivers receive little or no actionable warning prior to engine damage or vehicle disablement. Reported precursor symptoms include inability to electronically measure engine oil level, abnormal oil pressure behavior, or sudden drivetrain malfunction warnings. Failures may rapidly progress to engine shutdown or mechanical damage caused by oil starvation. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions the cold is when they fail the most, where occupants may be exposed to freezing temperatures while awaiting assistance. Replacement of the oil pump requires extensive disassembly of the vehicle and repairs commonly exceed $6,000–$8,000 for just the pump, assuming the motor is unharmed. Owners are currently unable to determine whether their vehicles contain the original thermoplastic oil pump design or a later revised version utilizing metal internal components, as VIN-based parts information now identifies updated components in the car even when no replacement has occurred and the old components are actually in the car. Multiple BMW and Supra owners are experiencing this costly issue. Please investigate this issue.
NHTSA complaint #11721032 — an unverified report by a vehicle owner.
Moline, ILCrash
AIR BAGS
rear end crash
NHTSA complaint #11694444 — an unverified report by a vehicle owner.
Moline, ILCrash
SUSPENSION
rear end crash
NHTSA complaint #11694444 — an unverified report by a vehicle owner.
Moline, ILCrash
STRUCTURE:BODY
rear end crash
NHTSA complaint #11694444 — an unverified report by a vehicle owner.
Prescott, AZ
UNKNOWN OR OTHER
The 2020 - 2025 Toyota Supra is manufactured by BMW and uses virtually all components supplied by BMW. The vehicle includes dual climate controls (driver / passenger) and the temperature of the air from the vents is controlled independently. It is known by BMW that the blend door or the actuator (motor) - which regulates how much cold versus hot air is mixed per the control setting - can break or be deformed. This is a manufacturing defect in the heating unit, not a wear issue. No heat is available to the driver either through the center vent, the left vent, and most importantly from a safety standpoint, the vents at the windshield. This means defrosting or defogging the windshield during winter is virtually impossible because only extremely cold air is available on the driver's side. Since it is made by BMW, the Supra is at risk for the same issue. There are several reports on the internet from Supra owners and many, many from BMW owners who identified the problem and even attempted to create stronger replacement parts. On or about July 26, 2021, NHTSA published two safety recall / service bulletins for BMW and Mini for this problem: SI M64 02 21 and SIB 64 06 21. The cost of repair through Toyota or an independent repair shop is purportedly several thousand dollars because the entire interior dash must be removed to access the heating unit to replace the defective part(s). The Toyota Supra should be subject to the same safety recalls and the repairs should be provided by the dealership or authorized repair shop.
NHTSA complaint #11639790 — an unverified report by a vehicle owner.
Prescott, AZ
ELECTRICAL SYSTEM
The 2020 - 2025 Toyota Supra is manufactured by BMW and uses virtually all components supplied by BMW. The vehicle includes dual climate controls (driver / passenger) and the temperature of the air from the vents is controlled independently. It is known by BMW that the blend door or the actuator (motor) - which regulates how much cold versus hot air is mixed per the control setting - can break or be deformed. This is a manufacturing defect in the heating unit, not a wear issue. No heat is available to the driver either through the center vent, the left vent, and most importantly from a safety standpoint, the vents at the windshield. This means defrosting or defogging the windshield during winter is virtually impossible because only extremely cold air is available on the driver's side. Since it is made by BMW, the Supra is at risk for the same issue. There are several reports on the internet from Supra owners and many, many from BMW owners who identified the problem and even attempted to create stronger replacement parts. On or about July 26, 2021, NHTSA published two safety recall / service bulletins for BMW and Mini for this problem: SI M64 02 21 and SIB 64 06 21. The cost of repair through Toyota or an independent repair shop is purportedly several thousand dollars because the entire interior dash must be removed to access the heating unit to replace the defective part(s). The Toyota Supra should be subject to the same safety recalls and the repairs should be provided by the dealership or authorized repair shop.
NHTSA complaint #11639790 — an unverified report by a vehicle owner.
Beavercreek, OH
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle Parking / Backup / Cross Traffic assist warnings do not work unless the objects are within approx 2 feet of the car. When backing up there is no warning of any on coming traffic or a child behind the car. If a individual is at the rear of the car there is no visible or audible warnings. Only warning is either seeing the individual in the rear window or on the camera. This has been brought to the manufactures attention and they say this is the normal operation. All other cars I have had cross traffic and pedestrian alerts have visual and audible alerts. The car says that it is suppose to have them.
NHTSA complaint #11625497 — an unverified report by a vehicle owner.
Beavercreek, OH
BACK OVER PREVENTION: WARNINGS
The vehicle Parking / Backup / Cross Traffic assist warnings do not work unless the objects are within approx 2 feet of the car. When backing up there is no warning of any on coming traffic or a child behind the car. If a individual is at the rear of the car there is no visible or audible warnings. Only warning is either seeing the individual in the rear window or on the camera. This has been brought to the manufactures attention and they say this is the normal operation. All other cars I have had cross traffic and pedestrian alerts have visual and audible alerts. The car says that it is suppose to have them.
NHTSA complaint #11625497 — an unverified report by a vehicle owner.
Beavercreek, OH
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The vehicle Parking / Backup / Cross Traffic assist warnings do not work unless the objects are within approx 2 feet of the car. When backing up there is no warning of any on coming traffic or a child behind the car. If a individual is at the rear of the car there is no visible or audible warnings. Only warning is either seeing the individual in the rear window or on the camera. This has been brought to the manufactures attention and they say this is the normal operation. All other cars I have had cross traffic and pedestrian alerts have visual and audible alerts. The car says that it is suppose to have them.
NHTSA complaint #11625497 — an unverified report by a vehicle owner.
Jersey City, NJ
UNKNOWN OR OTHER
Rear hatch will not open electrically and/or from the interior manual release handle. If someone gets stuck in the trunk or a pet, won't be able to come out. I had items I bought and if they included battery or dangerous item, my safety would be at risk. There is no rear realse hatch button from the outside the car. NO other problems or accidents. Is there any additional weight mounted on the rear hatch (e.g. a spoiler)? No Does the latch release electrically? No 4. When attempting to release electrically, does the latch make a noise? No, but you can hear a light click in the wiring when you press the trunk electronic button 5. Does the latch release from the interior manual release? (NOTICE: Only attempt to release using light force. If excessive force is applied, additional damage may occur.) No 6. Does the interior manual release cable feel stiff when pulled gently, or does it extend and rebound freely? Manual release cable feels stiff when pulled genlty
NHTSA complaint #11510758 — an unverified report by a vehicle owner.
Jersey City, NJ
ELECTRICAL SYSTEM
Rear hatch will not open electrically and/or from the interior manual release handle. If someone gets stuck in the trunk or a pet, won't be able to come out. I had items I bought and if they included battery or dangerous item, my safety would be at risk. There is no rear realse hatch button from the outside the car. NO other problems or accidents. Is there any additional weight mounted on the rear hatch (e.g. a spoiler)? No Does the latch release electrically? No 4. When attempting to release electrically, does the latch make a noise? No, but you can hear a light click in the wiring when you press the trunk electronic button 5. Does the latch release from the interior manual release? (NOTICE: Only attempt to release using light force. If excessive force is applied, additional damage may occur.) No 6. Does the interior manual release cable feel stiff when pulled gently, or does it extend and rebound freely? Manual release cable feels stiff when pulled genlty
NHTSA complaint #11510758 — an unverified report by a vehicle owner.
Newbury Park, CA
ELECTRICAL SYSTEM
There was a beep and then my dashboard went completely blank (was just dark) so I couldn't see any information such as how many miles per hour I was driving or how much gas I had or my navigational information or what gear I was in. Then the dashboard came back on and it said there was reduced driver assitance (but did not say what was wrong). The dealer says my dashboard should not have gone blank but they can't fix it since not sure why. This is very dangerous and should be addressed.
NHTSA complaint #11455413 — an unverified report by a vehicle owner.
Odessa, TX
SERVICE BRAKES
I scheduled an appointment to get an oil change and recall issue taken care of by a Toyota dealership near me. I dropped it off in the morning and when I called to check up on it in the afternoon they did not even begin to work on the car. I had picked it up because they said they were unable to get to it. Keep in mind they were still working on other cars that were simply pulling in. I had scheduled my appointment a week prior to get this issue taken care of. Now I am putting my safety at risk because they failed to take care of the issue.
NHTSA complaint #11439404 — an unverified report by a vehicle owner.
at 7,100 milesShawnee, KS
VISIBILITY/WIPER
WINDSHIELD CRACKS FROM VERY VERY TINY KNICK, ABOUT THE SIZE OF 1/2 OF A GRAIN OF SALT. I AM IN MULTIPLE TOYOTA SUPRA GROUPS IN FACEBOOK AND NUMEROUS PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE. I FEEL THE WINDSHIELD DOESN'T MEET SAFETY REGULATIONS FOR IMPACTS. THE WINDSHIELDS APPEAR TO LOOK LIKE A SINGLE PANE OF GLASS, NOT LAMINATED DOUBLE PANE.
NHTSA complaint #11414104 — an unverified report by a vehicle owner.
at 1,495 milesUsaf Academy, COCrash
POWER TRAIN
I WAS STOPPED IN THE LEFT TURN LANE AT A RED LIGHT. THE TURN ARROW SWITCHED TO GREEN SO I TOOK THE U-TURN. I WAS IN THE MIDDLE OF THE U-TURN GOING ABOUT 15 MPH, WHEN THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE CAR OVERSTEERED, AND THE REAR PORTION OF THE CAR KICKED OUT TO THE RIGHT SIDE. I CORRECTED BY COUNTERSTEERING AND REMOVING MY FOOT FROM THE ACCELERATOR PEDAL. THE CAR CONTINUED TO ACCELERATE, CAUSING ME TO OVERSTEER TO THE LEFT SIDE THIS TIME. IN AN EFFORT TO STOP THE CAR, I SLAMMED ON THE BRAKES WHILE OVERSTEERING. THIS CAUSED THE CAR TO ROTATE COUNTER CLOCKWISE, AND IMPACTED WITH THE CURB AND ENDED UP ON TOP OF THE MEDIAN. THERE WAS SIGNIFICANT DAMAGE TO THE REAR PASSENGER SUSPENSION AND BODY. TOYOTA PULLED DATA FROM THEIR ELECTRONIC DATA RECORDER, AND CONCLUDED THAT IT THERE WAS NO MALFUNCTION WITH THE ACCELERATOR PEDAL OR BRAKES. I SIMPLY DO NOT AGREE WITH THIS CONCLUSION; NO EFFORTS WERE MADE TO ENSURE THAT THE COMPUTER READING THE ACCELERATOR PEDAL POSITION WAS FUNCTIONING PROPERLY. IT CAN BE SEEN IN THE DATA CHARTS THAT I HAD MY FOOT ON THE BRAKE WHILE THE CAR WAS ACCELERATING. ADDITIONALLY, IT INDICATES THAT MY SPEED WAS 26 MPH AT THE TIME OF IMPACT WITH A PEAK SPEED OF 36 MPH. IS IT FEASIBLE THAT ALL OF THE CONTROL ARMS, REAR DIFFERENTIAL, AXLE, AND BRAKE ROTORS COULD BE BROKEN AT THAT SPEED? IF YOU LOOK AT THE ATTACHED PICTURES, THE AXLE WAS SHEARED OFF UPON IMPACT AT 26 MPH. THIS DOESN'T ADD UP.
NHTSA complaint #11329047 — an unverified report by a vehicle owner.
at 1,495 milesUsaf Academy, COCrash
VEHICLE SPEED CONTROL
I WAS STOPPED IN THE LEFT TURN LANE AT A RED LIGHT. THE TURN ARROW SWITCHED TO GREEN SO I TOOK THE U-TURN. I WAS IN THE MIDDLE OF THE U-TURN GOING ABOUT 15 MPH, WHEN THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE CAR OVERSTEERED, AND THE REAR PORTION OF THE CAR KICKED OUT TO THE RIGHT SIDE. I CORRECTED BY COUNTERSTEERING AND REMOVING MY FOOT FROM THE ACCELERATOR PEDAL. THE CAR CONTINUED TO ACCELERATE, CAUSING ME TO OVERSTEER TO THE LEFT SIDE THIS TIME. IN AN EFFORT TO STOP THE CAR, I SLAMMED ON THE BRAKES WHILE OVERSTEERING. THIS CAUSED THE CAR TO ROTATE COUNTER CLOCKWISE, AND IMPACTED WITH THE CURB AND ENDED UP ON TOP OF THE MEDIAN. THERE WAS SIGNIFICANT DAMAGE TO THE REAR PASSENGER SUSPENSION AND BODY. TOYOTA PULLED DATA FROM THEIR ELECTRONIC DATA RECORDER, AND CONCLUDED THAT IT THERE WAS NO MALFUNCTION WITH THE ACCELERATOR PEDAL OR BRAKES. I SIMPLY DO NOT AGREE WITH THIS CONCLUSION; NO EFFORTS WERE MADE TO ENSURE THAT THE COMPUTER READING THE ACCELERATOR PEDAL POSITION WAS FUNCTIONING PROPERLY. IT CAN BE SEEN IN THE DATA CHARTS THAT I HAD MY FOOT ON THE BRAKE WHILE THE CAR WAS ACCELERATING. ADDITIONALLY, IT INDICATES THAT MY SPEED WAS 26 MPH AT THE TIME OF IMPACT WITH A PEAK SPEED OF 36 MPH. IS IT FEASIBLE THAT ALL OF THE CONTROL ARMS, REAR DIFFERENTIAL, AXLE, AND BRAKE ROTORS COULD BE BROKEN AT THAT SPEED? IF YOU LOOK AT THE ATTACHED PICTURES, THE AXLE WAS SHEARED OFF UPON IMPACT AT 26 MPH. THIS DOESN'T ADD UP.
NHTSA complaint #11329047 — an unverified report by a vehicle owner.
at 1,495 milesUsaf Academy, COCrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS STOPPED IN THE LEFT TURN LANE AT A RED LIGHT. THE TURN ARROW SWITCHED TO GREEN SO I TOOK THE U-TURN. I WAS IN THE MIDDLE OF THE U-TURN GOING ABOUT 15 MPH, WHEN THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE CAR OVERSTEERED, AND THE REAR PORTION OF THE CAR KICKED OUT TO THE RIGHT SIDE. I CORRECTED BY COUNTERSTEERING AND REMOVING MY FOOT FROM THE ACCELERATOR PEDAL. THE CAR CONTINUED TO ACCELERATE, CAUSING ME TO OVERSTEER TO THE LEFT SIDE THIS TIME. IN AN EFFORT TO STOP THE CAR, I SLAMMED ON THE BRAKES WHILE OVERSTEERING. THIS CAUSED THE CAR TO ROTATE COUNTER CLOCKWISE, AND IMPACTED WITH THE CURB AND ENDED UP ON TOP OF THE MEDIAN. THERE WAS SIGNIFICANT DAMAGE TO THE REAR PASSENGER SUSPENSION AND BODY. TOYOTA PULLED DATA FROM THEIR ELECTRONIC DATA RECORDER, AND CONCLUDED THAT IT THERE WAS NO MALFUNCTION WITH THE ACCELERATOR PEDAL OR BRAKES. I SIMPLY DO NOT AGREE WITH THIS CONCLUSION; NO EFFORTS WERE MADE TO ENSURE THAT THE COMPUTER READING THE ACCELERATOR PEDAL POSITION WAS FUNCTIONING PROPERLY. IT CAN BE SEEN IN THE DATA CHARTS THAT I HAD MY FOOT ON THE BRAKE WHILE THE CAR WAS ACCELERATING. ADDITIONALLY, IT INDICATES THAT MY SPEED WAS 26 MPH AT THE TIME OF IMPACT WITH A PEAK SPEED OF 36 MPH. IS IT FEASIBLE THAT ALL OF THE CONTROL ARMS, REAR DIFFERENTIAL, AXLE, AND BRAKE ROTORS COULD BE BROKEN AT THAT SPEED? IF YOU LOOK AT THE ATTACHED PICTURES, THE AXLE WAS SHEARED OFF UPON IMPACT AT 26 MPH. THIS DOESN'T ADD UP.
NHTSA complaint #11329047 — an unverified report by a vehicle owner.
at 150 milesPittsburgh, PA
UNKNOWN OR OTHER
EXTREME WIND BUFFETING DRIVING OVER 45MPH WITH 1 OR BOTH WINDOWS DOWN. THIS IS A SAFETY ISSUE BECAUSE YOU CAN'T HEAR WARNINGS OR ANYTHING WHEN THIS OCCURS. CAR & DRIVER RECENTLY PUBLISHED AN ARTICLE ABOUT IT AS WELL. HTTPS://WWW.CARANDDRIVER.COM/NEWS/A30380806/TOYOTA-SUPRA-WIND-NOISE-PROBLEM-FIXED/
NHTSA complaint #11296771 — an unverified report by a vehicle owner.
at 550 milesBaltimore, MDCrash1 injured
WHEELS
I PURCHASED A 2020 TOYOTA SUPRA ON NOVEMBER 11, 2019. ON DECEMBER 2,2019. THIS VEHICLE SERIOUSLY AND VERY DANGEROUSLY MALFUNCTIONED. I WAS PULLING OUT OF MY RESIDENTIAL AREA AFTER STOPPING AT A STOP SIGN, PROCEEDED TO MAKE A LEFT ONTO GREENSPRING AVE. , HEADING TOWARDS THE BELTWAY, AND THIS VEHICLE, INSTEAD OF ALLOWING ME TO TURN LEFT, TOOK OVER AND THE STEERING WENT TO THE RIGHT, TAKING ME UP A CURB AND INTO A TREE. THE CAR LITERALLY TOOK COMPLETE CONTROL WITHOUT ALLOWING ME TO CONTROL THE STEERING. THERE ARE MANY POSSIBLE REASONS THAT COULD HAVE CAUSED THIS TO HAPPEN. IT COULD BE THE A LANE SENSOR FAILURE, STEERING FAILURE, SENSORS FAILURE, SOFTWARE FAILURE, SOFTWARE MISCOMMUNICATION ETC. WHAT'S WORSE IS TOYOTA THEMSELVES ARE SELLING A HIGHLY TECHNICAL VEHICLE, WHICH AFTER DEALING WITH THEM, IT IS MORE THAN OBVIOUS THEY THEMSELVES EVEN SUPPOSEDLY THEIR TOP ENGINEER, HAS HAD ABSOLUTELY NO EXPERIENCE WITH THIS VEHICLE OR MUCH LESS A BMW WHICH IS THE ENGINE MAKER IN THIS VEHICLE, HE NEVER WORKED WITH THEM EITHER. THROUGH THIS EXPERIENCE WHICH HAS BEEN A COMPLETE NIGHTMARE, TOYOTA COULDN'T EVEN GET THE EDR BOX TO DOWNLOAD ANY DATA. I AM PETRIFIED THAT THIS VEHICLE COULD HAVE HURT OR EVEN KILL SOMEONE OR MYSELF AND TOYOTA HAS BEEN CLEARLY AT A LOSS WITH ANY ANSWERS JUST COMPLETE SNEAKINESS. PLEASE GET THIS VEHICLE OFF THE ROAD UNTIL THIS VEHICLE IS BETTER UNDERSTOOD BY TOYOTA BEFORE SOMEONE GETS KILLED. THEIR ARE MANY PARTS ON THE VEHICLE THAT ARE DAMAGED INCLUDING BUT NOT LIMITED TO THE WHEEL, TIRE, SUSPENSION, HOOD, SIDE OF THE VEHICLE, PASSENGER SIDE MIRROR ECT.
NHTSA complaint #11290586 — an unverified report by a vehicle owner.
at 550 milesBaltimore, MDCrash1 injured
STEERING
I PURCHASED A 2020 TOYOTA SUPRA ON NOVEMBER 11, 2019. ON DECEMBER 2,2019. THIS VEHICLE SERIOUSLY AND VERY DANGEROUSLY MALFUNCTIONED. I WAS PULLING OUT OF MY RESIDENTIAL AREA AFTER STOPPING AT A STOP SIGN, PROCEEDED TO MAKE A LEFT ONTO GREENSPRING AVE. , HEADING TOWARDS THE BELTWAY, AND THIS VEHICLE, INSTEAD OF ALLOWING ME TO TURN LEFT, TOOK OVER AND THE STEERING WENT TO THE RIGHT, TAKING ME UP A CURB AND INTO A TREE. THE CAR LITERALLY TOOK COMPLETE CONTROL WITHOUT ALLOWING ME TO CONTROL THE STEERING. THERE ARE MANY POSSIBLE REASONS THAT COULD HAVE CAUSED THIS TO HAPPEN. IT COULD BE THE A LANE SENSOR FAILURE, STEERING FAILURE, SENSORS FAILURE, SOFTWARE FAILURE, SOFTWARE MISCOMMUNICATION ETC. WHAT'S WORSE IS TOYOTA THEMSELVES ARE SELLING A HIGHLY TECHNICAL VEHICLE, WHICH AFTER DEALING WITH THEM, IT IS MORE THAN OBVIOUS THEY THEMSELVES EVEN SUPPOSEDLY THEIR TOP ENGINEER, HAS HAD ABSOLUTELY NO EXPERIENCE WITH THIS VEHICLE OR MUCH LESS A BMW WHICH IS THE ENGINE MAKER IN THIS VEHICLE, HE NEVER WORKED WITH THEM EITHER. THROUGH THIS EXPERIENCE WHICH HAS BEEN A COMPLETE NIGHTMARE, TOYOTA COULDN'T EVEN GET THE EDR BOX TO DOWNLOAD ANY DATA. I AM PETRIFIED THAT THIS VEHICLE COULD HAVE HURT OR EVEN KILL SOMEONE OR MYSELF AND TOYOTA HAS BEEN CLEARLY AT A LOSS WITH ANY ANSWERS JUST COMPLETE SNEAKINESS. PLEASE GET THIS VEHICLE OFF THE ROAD UNTIL THIS VEHICLE IS BETTER UNDERSTOOD BY TOYOTA BEFORE SOMEONE GETS KILLED. THEIR ARE MANY PARTS ON THE VEHICLE THAT ARE DAMAGED INCLUDING BUT NOT LIMITED TO THE WHEEL, TIRE, SUSPENSION, HOOD, SIDE OF THE VEHICLE, PASSENGER SIDE MIRROR ECT.
NHTSA complaint #11290586 — an unverified report by a vehicle owner.
at 550 milesBaltimore, MDCrash1 injured
SUSPENSION
I PURCHASED A 2020 TOYOTA SUPRA ON NOVEMBER 11, 2019. ON DECEMBER 2,2019. THIS VEHICLE SERIOUSLY AND VERY DANGEROUSLY MALFUNCTIONED. I WAS PULLING OUT OF MY RESIDENTIAL AREA AFTER STOPPING AT A STOP SIGN, PROCEEDED TO MAKE A LEFT ONTO GREENSPRING AVE. , HEADING TOWARDS THE BELTWAY, AND THIS VEHICLE, INSTEAD OF ALLOWING ME TO TURN LEFT, TOOK OVER AND THE STEERING WENT TO THE RIGHT, TAKING ME UP A CURB AND INTO A TREE. THE CAR LITERALLY TOOK COMPLETE CONTROL WITHOUT ALLOWING ME TO CONTROL THE STEERING. THERE ARE MANY POSSIBLE REASONS THAT COULD HAVE CAUSED THIS TO HAPPEN. IT COULD BE THE A LANE SENSOR FAILURE, STEERING FAILURE, SENSORS FAILURE, SOFTWARE FAILURE, SOFTWARE MISCOMMUNICATION ETC. WHAT'S WORSE IS TOYOTA THEMSELVES ARE SELLING A HIGHLY TECHNICAL VEHICLE, WHICH AFTER DEALING WITH THEM, IT IS MORE THAN OBVIOUS THEY THEMSELVES EVEN SUPPOSEDLY THEIR TOP ENGINEER, HAS HAD ABSOLUTELY NO EXPERIENCE WITH THIS VEHICLE OR MUCH LESS A BMW WHICH IS THE ENGINE MAKER IN THIS VEHICLE, HE NEVER WORKED WITH THEM EITHER. THROUGH THIS EXPERIENCE WHICH HAS BEEN A COMPLETE NIGHTMARE, TOYOTA COULDN'T EVEN GET THE EDR BOX TO DOWNLOAD ANY DATA. I AM PETRIFIED THAT THIS VEHICLE COULD HAVE HURT OR EVEN KILL SOMEONE OR MYSELF AND TOYOTA HAS BEEN CLEARLY AT A LOSS WITH ANY ANSWERS JUST COMPLETE SNEAKINESS. PLEASE GET THIS VEHICLE OFF THE ROAD UNTIL THIS VEHICLE IS BETTER UNDERSTOOD BY TOYOTA BEFORE SOMEONE GETS KILLED. THEIR ARE MANY PARTS ON THE VEHICLE THAT ARE DAMAGED INCLUDING BUT NOT LIMITED TO THE WHEEL, TIRE, SUSPENSION, HOOD, SIDE OF THE VEHICLE, PASSENGER SIDE MIRROR ECT.
NHTSA complaint #11290586 — an unverified report by a vehicle owner.