FaultScore

1996 Toyota Tacoma suspension problems

95 of the 321 complaints about the 1996 Toyota Tacoma are about the suspension — 30% of everything reported for this model year. Half of the failures with a mileage on record happened before 133,672 miles.

D

95

Complaints

3

Crashes

0

Fires

2

Injuries

Exactly what failed

Suspension 22 23.2%
Leaf Spring Assembly 22 23.2%
Front 15 15.8%
Leaf 11 11.6%
Rear 9 9.5%
Shock Absorber 5 5.3%
Control ARM 2 2.1%
Macpherson Strut 1 1.1%
Wheel Bearing 1 1.1%
Coil Springs 1 1.1%

Suspension across every Toyota Tacoma year

1995 98 6.4%
1996 95 6.2%
1997 26 1.7%
1998 30 2.0%
1999 36 2.3%
2000 53 3.5%
2001 84 5.5%
2002 89 5.8%
2003 68 4.4%
2004 88 5.7%
2005 138 9.0%
2006 154 10.1%
2007 121 7.9%
2008 126 8.2%
2009 120 7.8%
2010 95 6.2%
2011 60 3.9%
2012 22 1.4%
2013 15 1.0%
2016 14 0.9%

What owners said

Filed with NHTSA, in their own words.

North Babylon, NY

SUSPENSION

Rear passenger frame rusted/rotted, rear passenger shock mount completely torn off frame at rust area and rear passenger leaf spring assembly cracked. Vehicle is not drivable and completely unsafe. This vehicle was recalled in May 2008 for inspection of frame rust and passed the inspection with only surface frame rust found and no rust perforation. Vehicle was recalled again in January 2012 for Limited Service Campaign for New York vehicles for Frame Rust Corrosion, which it failed with substantial corrosion and rusted through holes in the frame. This vehicle was included in this second recall, however the terms of the recall for repair or buyback only extended for 15 years from vehicle’s ‘in service date’, which in this case meant this vehicle was 5 months outside the recall window. So, Toyota included the vehicle in the recall (actually mailed the recall letter), found it had unsafe frame corrosion issues upon inspection 3 weeks after receipt of recall letter, then washed their hands and walked away indicating the ‘in service date’ was 5 months outside the recall window. Makes zero sense and terrible customer service and warranty management.

NHTSA complaint #11512855 — an unverified report by a vehicle owner.

Richmond, KY

SUSPENSION

I PURCHASED TRUCK IN 2005 FROM TOYOTA OF NICHOLASVILLE KY I HEARD THERE WAS A RECALL NEVER RECEIVED RECALL NOTICE TOOK TRUCK TO HAVE BRAKES DONE MECHANIC REFUSED TO WORK ON IT BECAUSE OF DANGEROUS FRAME HOLES RUST CAN PUSH IN SIDES OF FRAME WITH FINGERS AND MAKE A HOLE MECHANIC SAID IT WAS VERY DANGEROUS TO DRIVE!

NHTSA complaint #11403041 — an unverified report by a vehicle owner.

at 130,000 miles Florence, MS

SUSPENSION

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING, THE REAR PASSENGER'S SIDE OF THE VEHICLE STARTED TO LOWER. AFTER STOPPING TO INSPECT THE VEHICLE, THE CONTACT DISCOVERED THE REAR CENTER LEAF SPRING HAD FRACTURED AND HAD ALSO PUNCTURED THE FUEL TANK CAUSING THE FUEL TO LEAK FROM THE VEHICLE. THE CONTACT INDICATED THAT THE FRACTURED LEAF SPRING WAS SEVERE RUSTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11385620 — an unverified report by a vehicle owner.

at 278,000 miles Sanger, CA

SUSPENSION

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE PASSENGER SIDE SUSPENSION SUPPORT WAS DAMAGED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 96V129000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOLSOM LAKE TOYOTA DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR BECAUSE THE FAILURE ALREADY OCCURRED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 278,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11004095 — an unverified report by a vehicle owner.

at 215,000 miles Toronto, KS

SUSPENSION

THE FRAME IS RUSTED, IN SOME AREAS, CLEAR THROUGH. THE BRACKETS THAT HOLD SUSPENSION HAVE RUSTED THROUGH. EVERYTHING THAT TOUCHES THE FRAME HAS AN EXCESS AMOUNT OF RUST. THE TRUCK IS PARKED BECAUSE I'M AFRAID IT WILL CAUSE GREAT BODILY HARM IF THE TRUCK FALLS APART WHILE DRIVING.

NHTSA complaint #10948686 — an unverified report by a vehicle owner.

at 290,000 miles Eden, NC

SUSPENSION

FRAME CORRODED AND CRACKED. HUSBAND WAS ABLE TO BRACE WITH SHEET METAL AND WELD. JUST WANTED TO MAKE YOU AWARE.

NHTSA complaint #10760095 — an unverified report by a vehicle owner.

at 160,000 miles Pittsboro, IN

SUSPENSION

RIGHT REAR FRAME EXCESSIVE RUST. TAKEN TO MECHANIC TO VERIFY THE SAFETY ISSUE.

NHTSA complaint #10726420 — an unverified report by a vehicle owner.

at 98,138 miles Wellington, OH

SUSPENSION

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 60 MPH OVER AN UNEVEN ROAD, THE VEHICLE STARTED BOUNCING ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTICED RUST ON THE REAR DRIVER SIDE LEAF SPRING AND THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,138.

NHTSA complaint #10704147 — an unverified report by a vehicle owner.

at 175,000 miles Ansonia, CT

SUSPENSION

VEHICLE WAS PURCHASED IN NOVEMBER 2013, FRAME IS CRACKED IN THE RIGHT REAR AND NUMEROUS HOLES ARE FORMING DUE TO THE WIDELY KNOWN ISSUE OF IMPROPER CORROSION PREVENTATIVE AND POOR MANUFACTURER QUALITY OF MATERIALS USED AND DESIGN. WAS TOLD BY TMC CUSTOMER SERVICE THAT THE "LIMITED SERVICE BULLETIN" HAD EXPIRED AND THEY ARE NOT RESPONSIBLE. THIS SHOULD BE THE LAST COMPLAINT OF THIS KNOWN ISSUE AS CONSUMERS ARE DYING IN GM VEHICLES THAT THE COMPANY KNEW ABOUT FOR 10 YEARS PRIOR. I HAVE OWNED TOYOTAS ALL MY LIFE, AND NOW THE LIFE OF MY YOUNGER SISTER LITERALLY TEETERS ON THE CRACKED FRAME OF HER 1996 TOYOTA LIABILITY. I AM STARTING A PETITION TO THE WHITE HOUSE ( WE THE PEOPLE PETITION SITE AND SEARCH TOYOTA FRAME RECALL) AND HOPE THAT OTHERS SEARCHING THIS SITE AND THE 222 PEOPLE WHO HAVE MADE COMPLAINTS WILL SIGN IT. THAT IS IF THEIR TRUCK HAS NOT COLLAPSED AND KILLED THEM. TO PUT A TIME LIMIT ON A SAFETY HAZARD SUCH AS THIS IS DISGUSTING, IMMORAL, AND DOWNRIGHT INTOLERABLE.

NHTSA complaint #10626444 — an unverified report by a vehicle owner.

Loogootee, IN

SUSPENSION

MY HUSBANDS 1996 TACOMA WAS RECALLED DUE TO RUSTING UNDERNEATH AND WAS DANGEROUS TO DRIVE, BUT BECAUSE WE WERE IN CHAPTER 13 WE WERE TOLD TO COME AND GET THE TRUCK BACK FROM THE DEALER. WE ARE NOW DONE THIS MONTH WITH THE CHAPTER 13 AND WE HAVE CALLED TOYOTA AND THEY WILL NOT MAKE GOOD ON THE RECALL OFFER. MY HUSBAND NOW HAS A TRUCK THAT HE CANNOT SALE OR TRADE BECAUSE IT IS RED TAGGED.

NHTSA complaint #10608877 — an unverified report by a vehicle owner.

at 66,000 miles Madison, WI

SUSPENSION

VEHICLE TAKEN IN FOR RECALL UNDERCOATING FOR DEFECTIVE FRAME. SERVICE ADVISED FRAME PERFORATED AND WOULD NOT DO UNDERCOATING. VEHICLE PAST 15-YEAR WARRANTY BUY-BACK PROGRAM (150% OF BLUEBOOK) BY ABOUT TWO DAYS. NO ACTION AVAILABLE. 2014 CONTINUED USE AND ATTEMPTED SERVICING. REFUSED DUE TO FRAME DETERIORATION. CONTACTED DEALER FOR COST ESTIMATE OF FRAME REPLACEMENT. ADVISED BY PARTS THAT FRAME WAS DISCONTINUED IN 2006 (2006!) AND NO ALTERNATIVES AVAILABLE. VEHICLE NOW HAS 77500 MILES ON IT AND IN GOOD CONDITION SAVE FOR THE DEFECTIVE FRAME THAT IS IRREPARABLE.

NHTSA complaint #10594786 — an unverified report by a vehicle owner.

at 189,000 miles Hewitt, NJ

SUSPENSION

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME ON THE REAR PASSENGER'S SIDE TIRE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.

NHTSA complaint #10574408 — an unverified report by a vehicle owner.

at 175,000 miles Cotuit, MA

SUSPENSION

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER'S SIDE SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 96V129000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA complaint #10565805 — an unverified report by a vehicle owner.

at 145,000 miles Willoughby, OH

SUSPENSION

TRUCK IS STILL IN GOOD RUNNING CONDITION BUT THE BODY IS RUSTING OFF THE FRAME. IS THERE ANYTHING I CAN DO... PLEASE HELP ME FIND A SOLUTION.

NHTSA complaint #10560627 — an unverified report by a vehicle owner.

at 220,000 miles Carlisle, IN

SUSPENSION

I PURCHASED A ONE OWNER 96 TACOMA 4WD TRUCK LAST MONTH THE OWNER SAID THE TRUCK HAD COMPLETED A FRAME RECALL FOR CORROSION IN NOV OF 2011. AFTER PURCHASING THE TRUCK I HAD THE TRUCK MAINTENANCES AT MY LOCAL TOYOTA DEALER. THE DEALER SAID THE FRAME HAS A LARGE HOLE IN IT AND IT HAS HAPPENED SINCE THE FRAME HAD BEEN TREATED PER THE RECALL. NOW I AM STUCK WITH A TRUCK THAT IS UNSAFE TO DRIVE DUE TO A SHODDY RECALL JOB BY TOYOTA. I TRIED TO RECTIFY THE ISSUE WITH TMMI HEADQUARTERS BUT THEY SAID AFTER 15 YEARS THEIR FRAMES ARE NOT GUARANTEED. CONSIDERING IT HAS BEEN LESS THAN 2 YEARS SINCE THE TRUCK HAD BEEN TREATED I THINK THEY OWE IT TO EITHER REPLACE THE FRAME OR PURCHASE THE TRUCK PER THEIR AGREEMENT. IN MY OPINION JUST SPRAYING THE TRUCK WITH UNDERCOATING INADEQUATELY WAS JUST COVERING UP THE REAL PROBLEM WHICH IS THE POOR QUALITY FRAMES.

NHTSA complaint #10556622 — an unverified report by a vehicle owner.

at 114,869 miles Holland, OH

SUSPENSION

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 96V129000 (SUSPENSION:FRONT). THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND THE DEALER CONFIRMED THAT THE FRAME WAS CORRODED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,869 AND THE CURRENT MILEAGE WAS 114,879.

NHTSA complaint #10433930 — an unverified report by a vehicle owner.

at 154,000 miles Dayville, NJ

SUSPENSION:FRONT

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 96V129000 (SUSPENSION:FRONT), THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER REFUSED REPAIRS DUE TO THE VEHICLE AGE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 154,000.

NHTSA complaint #10424178 — an unverified report by a vehicle owner.

at 137,345 miles Etters, PA

SUSPENSION:REAR

DURING PA STATE INSPECTION, NOTIFIED BY DEALER THAT BOTH REAR LEAF SPRINGS WERE BROKEN. DEALER WANTED $1200 + TO REPLACE. I FOUND A LOCAL SHOP TO REPLACE THEM WITH AFTERMARKET PARTS FOR UNDER $800. TOYOTA KNOWS THERE IS A PROBLEM WITH THESE SPRINGS AND YET STILL TRIES TO MILK THE OWNERS FOR MORE $.

NHTSA complaint #10326726 — an unverified report by a vehicle owner.

at 85,000 miles Richardson, TX

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF

BROKEN REAR DRIVER SIDE LEAF SPRINGS ON 1996 TOYOTA TACOMA 4WD EXTENDED CAB LED TO POOR VEHICULAR CONTROL AND TIRE DAMAGE

NHTSA complaint #10108429 — an unverified report by a vehicle owner.

Beverly Hills, CA

SUSPENSION

THERE REAR OF THE VEHICLE MADE NOISE. *JB THE VEHICLE WAS RETURNED TO THE DEALER BECAUSE THE NOISE COULD NOT BE RESOLVED. THE CONSUMER BELIEVES THE DEALER RESOLD THE VEHICLE WITHOUT IT BEING REPAIRED.

NHTSA complaint #10092197 — an unverified report by a vehicle owner.

at 79,000 miles Lake Stevens, WA

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

RIGHT SIDE REAR LEAF SPRING BROKE IN HALF AT 79,000 MILES. RODLAND TOYOTA IN EVERETT, WA. STATED THIS IS NOT COVERED UNDER THE EXTENDED WARRANTY. THE SERVICE DEPARTMENT DID NOT MENTION THIS AS A KNOWN PROBLEM. NO OFFERS WERE EXTENDED TO CORRECT THE DEFECT. NO MENTION WAS MADE WHEN I PURCHASED THE TRUCK 6 MONTHS AGO (OCT. 03). TRUCK WAS SAID TO BE IN EXCELLENT CONDITION.

NHTSA complaint #10066029 — an unverified report by a vehicle owner.

at 90,000 miles Kent, WA

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF

BAD REAR LEAF SPRINGS, CAUSING EXTREME INSTABILITY. VEHICLE: 1996 TOYOTA TACOMA 4X4 REGULAR CAB, REGULAR BED, 4CYLINDER. THE MIDDLE REAR LEAF SPRING HAS A TENDANCY TO BREAK, EVEN UNDER LIGHT LOADS.*AK ON MY TRUCK, THE DRIVER'S SIDE BROKE AT AROUND 100,000 MILES, THE PASSENGER SIDE BROKE AT ABOUT 110,000 MILES. THIS CREATED TWO PROBLEMS: 1) THE REAR OF THE TRUCK TENDS TO LEAVE THE GROUND ON EVEN SMALL BUMPS. 2) THERE IS LESS WEIGHT TOWARDS THE FRONT OF THE VEHICLE, CAUSING A SERIOUS DEGRADATION IN STEERING CONTROL. MY SPRINGS BROKE WITH NO LOAD, I HEARD IT HAPPEN EACH TIME. I CONTACTED A TOYOTA DEALERSHIP EXPECTING THERE IS SOME SORT OF RECALL ON THESE SPRINGS, THEY SAID NO, BUT THERE WAS A 'TECHNICAL BULLETIN' FOR REPLACEMENT OF THESE SPRINGS. TOYOTA WOULD NOT PAY FOR THE REPLACEMENT, EXCEPT IF UNDER WARRANTY. (MY WARRANTY EXPIRED AT 100,000 MILES) THEY WANTED $345 EACH SIDE, PLUS LABOR TO HAVE THE PROBLEM FIXED. THERE WAS NO WAY I COULD AFFORD IT. I DROVE AROUND WITH FOR A YEAR AND A HALF WITH A BROKEN LEAF SPRING ON EACH SIDE, WONDERING WHEN I WOULD GET IN A CRASH. HOW MANY OTHER TACOMA'S OUT THERE HAVE THIS SAME PROBLEM? MANY! I DID SOME RESEARCH INTO FIXING THE PROBLEM MYSELF. I CALLED A LOCAL TOYOTA REPAIR SHOP (NOT THE DEALERSHIP), THEY STATED THAT THIS IS A MAJOR AND VERY VERY COMMON PROBLEM WITH 1996 TACOMA'S, THAT I WAS THE FOURTH CALLER FOR THAT DAY ALONE ASKING ABOUT THE SPRINGS. DOING MORE RESEARCH ON THE INTERNET, I LEARNED ABOUT COUNTLESS CASES OF BOTH LEAF SPRINGS BREAKING, WITH AND WITHOUT A LOAD. THIS NEEDS TO BE A SAFETY RECALL BECAUSE THE SPRINGS ARE PRONE TO FAILURE AND THE VEHICLE IS EXTREMELY UNSTABLE WHEN THEY ARE BROKEN. I HAVE HIGH QUALITY DIGITAL PHOTO'S AVAILABLE, THE WEB SITE IS STILL BEING DEVELOPED HTTP://TACOMASPRINGS.HOME.COMCAST.NET EMAIL OR CALL, I CAN SEND OUT THE WHOLE CD, I HAVE MORE THAN 50 PHOTOS TOTAL, ALL TAKEN AT 3.1MEGPIXEL. OTAR@FASTERMAIL.COM THANK YOU. SEAN

NHTSA complaint #10033425 — an unverified report by a vehicle owner.

at 20,000 miles Lenoir, NC

SUSPENSION:FRONT

FAULTY SPEEDOMETER. FRONT END SUSPENSION FAULTY,LEAF SPRING NOISE.

NHTSA complaint #10032855 — an unverified report by a vehicle owner.

at 20,000 miles Lenoir, NC

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

FAULTY SPEEDOMETER. FRONT END SUSPENSION FAULTY,LEAF SPRING NOISE.

NHTSA complaint #10032855 — an unverified report by a vehicle owner.

at 77,074 miles Chatsworth, CA

SUSPENSION:FRONT:SHOCK ABSORBER

TOP OF THE SHOCK ABSORBER MOUNT DETACHED FROM THE FRAME BECAUSE OF METAL FAILURE. *NLM

NHTSA complaint #10014455 — an unverified report by a vehicle owner.

at 78,000 miles Milwaukee, WI

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF

REAR LEAF SPRING ON PASSENGER SIDE (# 2 LEAF) HAS CRACKED, LEADING TO UNPREDICTABLE REAR SUSPESION BEHAVIOR OVER BUMPS. THIS IS A WIDELY KNOWN PROBLEM. TOYOTA IS AWARE THAT THERE IS A HIGH FAILURE RATE ON TACOMA LEAF SPRINGS, AS ARE ALL PARTS AND SERVICE PERSONNEL THAT I HAVE SPOKEN TO. THIS IS A VERY EXPENSIVE REPAIR FOR A KNOWN PROBLEM, TOYOTA SHOULD BE PROVIDING ASSISTANCE/RECALL.

NHTSA complaint #10005194 — an unverified report by a vehicle owner.

Scottsdale, AR

SUSPENSION:FRONT:CONTROL ARM

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE BALL JOINT SNAP CAUSING THE FRONT DRIVER SIDE WHEEL TO SEPARATE AND THE CONSUMER WILL HAVE TO PULL OVER. DEALER NOTIFIED. TS

NHTSA complaint #8021990 — an unverified report by a vehicle owner.

Loretto, PA

SUSPENSION

CONSUMER STATED THE REAR SPRINGS WERE BROKEN AND THERE WAS A NOISE COMING FRONT THE FRONT OF THE VEHICLE, DEALER CHECKED THE FRONT SUSPENSION BUT COULD NOT DUPLICATE THE PROBLEM.

NHTSA complaint #564825 — an unverified report by a vehicle owner.

Montville, OH

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

WHILE DRIVING, UPPER AND LOWER BALL JOINTS BROKE AND FRONT END FELL, CAUSING MAJOR DAMAGE TO OTHER COMPONENTS IN VEHICLE.

NHTSA complaint #8013806 — an unverified report by a vehicle owner.

Montville, OH

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

WHILE DRIVING, UPPER AND LOWER BALL JOINTS BROKE AND FRONT END FELL, CAUSING MAJOR DAMAGE TO OTHER COMPONENTS IN VEHICLE.

NHTSA complaint #8013806 — an unverified report by a vehicle owner.

Other 1996 Toyota Tacoma problems

← Full 1996 Toyota Tacoma report