94 of the 389 complaints filed about the Toyota Venza Hybrid are about the glass, mirrors and wipers — 24% of everything owners reported. The worst model year for it is 2021.
94
Complaints
24%
Share of all complaints
0
Crashes
0
Fires
VISIBILITY/WIPER
Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic.
NHTSA complaint #11728858 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Parked car sitting untouched, came out in the morning to a 2 foot wide spiderweb crack across the whole windshield. Saw through research that this is a common issue with Toyota Venzas of this year. TOYOTA refused to help or assist with this issue even though there was no impact and this is a repeated customer issue.
NHTSA complaint #11725028 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop. When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip. The issue was with the windshield or the windshield installation. After a quick Google search, it came to my attention that this is a frequent issue with this year and make. There are class action lawsuits about this issue. This needs to be addressed by Toyota.
NHTSA complaint #11713374 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The infotainment system is not consistently working. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio), backup camera feed, and map/gps display. I see that there is a recall for this system for some Toyota models, however I have not yet received a notification, and I am assuming that it is because my car is a 2021 model. Not having this display makes navigation difficult (as the screen will just turn off suddenly) and control of the cabin environment impossible (i.e. I struggle turning on the AC/Heat as I don't know what the temperature is set to). Why would my vehicle not be included in the recall? What can be done to get this fixed? I view this as a safey concern as all vehicle safety notifications are posted on the screen (which won't work), all of the systems that are controlled from the screen are not available, and the back up camera display won't work at times.
NHTSA complaint #11698720 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body.
NHTSA complaint #11661931 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The left head light has failed. As a result, these are the functionality issues I am experiencing: 1. Loss of power to power mirrors. This causes issues because the mirrors do not retract, and have to be manually adjusted before each drive session. They have folded in while driving, causing hazardous driving conditions without use of the mirrors. 2. Windshield wiper fluid dispenser has lost functionality, causing hazardous driving conditions because I am unable to remove debris and liquid that obstructs my vision while driving. 3. Windshield wipers will only work on one setting, being the fastest setting 4. Dash panel not displaying information such as temperature, trip information, and proper odometer readings. Low fuel notifications not showing properly. I almost ran out of fuel because I was unaware or actual fuel levels 5. Lift gate not opening from key fob 6. Neither headlight will operate in "bright" mode, despite only one head light being compromised. This is a major issues that has affected many Venza drivers. There are a multitude of reports on Reddit and other forums that discuss these issues. What's worse, is that Toyota has tied critical electrical components and functionality to a single headlight, which happens to be very costly to remedy (Over $1000k). There were no warnings present, just issues identified after the headlight failure, and these are only the ones I have discovered thus far. This needs to be recalled
NHTSA complaint #11658511 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
On 1/1/25 around 5PM when it was getting dark, I was driving in my 2022 Toyota Venza LE on the highway in the rain when all of a sudden my left headlight off, windshield wipers stopped working and experienced a host of other electrical issues - engine temp doesn't read, apple carplay stopped talking to device, side mirrors lost power, traction control disabled. It was very dangerous as I lost visibility in heavy rain while on the highway. I was able to slowly drive the car home with hazard lights blinking all the way. There were no error messages leading up to the failure. Only my engine temp not being able to read when the engine was cold that morning. It quickly resolved once the engine warmed up. I drove my car to Toyota dealership in which they spent over a day isolating the issue to faulty headlight assembly sending error codes to the ECU and jamming other zones on the car. They unplugged the left headlight assembly and told me I was ok to drive home. Ultimately I asked for replacement of the headlight and the light was restored and all issues did not return. I no longer have the original headlight assembly for inspection. I made a forum post regarding this issue and 2 other recent venza owners have reached out to me with same behavior which prompted me to make this safety report.
NHTSA complaint #11650945 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Purchased a 2023 Toyota Venza in November of 2023 and had to replace the windshield less than a year later in October 2024. Now in March of 2025 the windshield is cracked again.
NHTSA complaint #11648109 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I’m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car on the side of me kicked it up. Some time passed and I saw the crack coming down the middle of the next morning it was even longer. From the top of the window down past my camera. I have an appointment for replacement this week. What I was reading seems to be true. Never in my life had I have this happen, had plenty of rocks hit my vehicles over the year. Never had one crack. I know they exist but seeing it form a lot of Venza owners tells you something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11647211 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The front windshield developed a thin, foot-long crack at the bottom base of the windshield during the onset of the cold weather this winter. This issue inhibits visibility and compromises the integrity of the windshield. Message boards on the internet indicate that it has happen with this make and model of vehicle frequently.
NHTSA complaint #11641154 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there’s some issue with the Toyota windshields, as it cracked for no apparent reason.
NHTSA complaint #11637838 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving. Thank you for your attention t this matter.
NHTSA complaint #11627304 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Widshield cracked all of a sudden without any reason
NHTSA complaint #11621643 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Traveling interstate 64 Hampton Virginia with 2023 Venza (9/27/2024) a stone hit the windshield and immediately spidered across the window.
NHTSA complaint #11617211 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Spontaneous windshield crack that has slowly spread across entire windshield. Driving with NO vehicles around and crack just appeared. Windshield is defective.
NHTSA complaint #11615841 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Windshield has severe cracking without being struck by anything
NHTSA complaint #11607890 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I was driving and my windshield just cracked . Nothing struck my windshield before incident happened
NHTSA complaint #11604106 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Hit by a very small rock. Started with a small fracture about 8 inches long and after 8 hours the crack has multiplied to be about 16-18 inches.
NHTSA complaint #11593580 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The front glass (windshield) on the passenger side was broken; I got into the car, I turned it on and suddenly I heard a loud clicking noise and dirt came out from the top to the middle, disgonally, I emphasize the car was not moving.
NHTSA complaint #11590306 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I was driving down the freeway and my windshield unexpectedly cracked. I was not struck by a rock or other object, it cracked out of nowhere.
NHTSA complaint #11588852 — an unverified report by a vehicle owner.