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FaultScore report

2014 Victory Cross Country problems

Owners have filed 14 complaints about the 2014 Victory Cross Country with NHTSA between 2014 and 2024. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 4 worst.

Read the complaints What breaks Worst years for the Victory Cross Country All 2014 cars
B

FaultScore 37/100

Higher is worse. Measured against the other years of the Victory Cross Country.

How this is worked out

The numbers

14

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

152 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 0 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Victory Cross Country. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Victory Cross Country

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Victory Cross Country

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 5 35.7%

Median failure at 116 miles

Transmission & Drivetrain 3 21.4%

Median failure at 11,004 miles

Doors, Latches & Locks 2 14.3%

Median failure at 2,750 miles

Fuel & Propulsion 2 14.3%

Median failure at 9 miles

Equipment & Accessories 1 7.1%

Median failure at 1,550 miles

Body & Structure 1 7.1%

Median failure at 1,405 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 63.6%
1,000 – 9,999 miles 3 27.3%
10,000 – 24,999 miles 1 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2014 peak 6 May 2024

Recalls on the 2014 Victory Cross Country

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2017506 2,727 units in Canada

Brakes

On certain motorcycles, continuous operation with the engine in a misfire condition could lead to elevated exhaust temperatures. This could damage the rear brake line, which would increase stopping distances, and damage electrical wiring. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will re-route the brake line and wiring away from the exhaust catalyst.

Recall 2015001 401 units in Canada

Fuel System

On certain motorcycles, the fuel pump body may have been incorrectly crimped during assembly. This could result in the fuel pump seizing due to insufficient clearance within the fuel pump, which could cause the engine to stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the fuel pump.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Mulliken, MI

ENGINE

Circlip/ C clip failure in transmission cause loud clacking when idle/ driving. Lean bike to left, no clack. Lean bike to right, clacking.

NHTSA complaint #11588648 — an unverified report by a vehicle owner.

Lakepoint, UT

POWER TRAIN

In the transmission there is a cir clip that holds the gears in place the cir clip fails and can cause the transmission to lock up or explode causing the rider to crash

NHTSA complaint #11464079 — an unverified report by a vehicle owner.

at 22,000 miles Bellevue, IA

POWER TRAIN

TL* THE CONTACT OWNS A 2014 VICTORY CROSS COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND MAKING A RIGHT TURN INTO A PARKING LOT, A CRACKING NOISE OCCURRED. THE FAILURE OCCURRED WHEN MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A CLIP WAS DETACHED FROM THE TRANSMISSION SHAFT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

NHTSA complaint #10905135 — an unverified report by a vehicle owner.

Lincoln, CA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V002000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10733851 — an unverified report by a vehicle owner.

at 1,405 miles Huachuca City, AZ

STRUCTURE:BODY

BEFORE 6 APRIL 2015, I NOTICED THAT MY SADDLEBAGS WERE OPENING WHILE DRIVING. THE RIGHT SIDE OPENED HALF A DOZEN TIMES, AND SHOWS A WORN AREA WHERE THE STRIKER HAD BEEN HITTING, DUE TO POOR ENGINEERING. I ONLY HAVE 1480 MILES NOT NORMAL WEAR AND TEAR. THE DEALER DENIED ANY ISSUE BUT WHEN I SEARCHED THE INTERNET I FOUND A CLASS ACTION SUIT FILED IN CHICAGO IN DECEMBER 2014, AND MANY CITATIONS ON MOTORCYCLE FORUMS SHOWING THAT 2010 TO 2015 MOTORCYCLES HAVE PROBLEMS WITH SADDLEBAGS. IT SHOULD HAVE BEEN CORRECTED. I AGAIN WENT TO THE DEALER TO SHOW HIM THE ISSUE ON 4/7/2015; HE SAID HE WAS NOT ONLY AWARE OF IT, BUT REFUSED TO PERFORM THE PROPER REPAIR, ORDERING AND INSTALLING THE NEW LATCH UNDER THE FACTORY WARRANTY. HE STATED THAT HE FOUND VICTORY WOULD NOT PAY FOR THE PROPER REPAIR, BUT HE WOULD ADJUST THE LATCH. HE HAD A TECHNICIAN ADJUST THE STRIKER. I'M NOT SURE HOW THIS WILL WORK, OR FOR HOW LONG. THIS IS SO OBVIOUSLY A DESIGN FAULT THAT VICTORY SHOULD RECONSIDER ITS REFUSAL TO HONOR THE FACTORY WARRANTY (IT COVERS DEFECTS IN MATERIALS AND WORKMANSHIP, FOLKS. I UNDERSTAND THAT THE LATCH REPLACEMENT HAS COST SEVERAL OWNERS OVER $400, SINCE VICTORY ONLY OFFERS THE LATCH AS A SET. THE DEALER SHOULD HAVE VOLUNTEERED TO BRING THE ISSUE TO THE DISTRICT SERVICE MANAGER (ASSUMING THERE IS ONE, LIKE AUTOMOBILE DEALERS), OR TO THE FACTORY SERVICE REPRESENTATIVE. VICTORY SHOULD WANT TO INSURE SATISFIED, REPEAT CUSTOMERS BY IDENTIFYING AND REMEDYING OBVIOUS FAULTS SIMPLY, QUICKLY, AND PERMANENTLY. OTHERS HAVE ALSO LAMENTED THE FACTORYS INDIFFERENT ATTITUDE TOWARDS MAKING THIS RIGHT FOR THEIR VALUED CUSTOMERS. I FIND IT INCREDIBLE THAT THE NUMBER OF COMPLAINTS HAVE NOT RAISED CORPORATE CONSCIOUSNESS TO THE LEVEL OF ACTION; ITS NOT NORMAL WEAR AND TEAR, NOR IS IT DUE TO THE RIDERS ERROR.

NHTSA complaint #10706561 — an unverified report by a vehicle owner.

at 9 miles Suffolk, VA

POWER TRAIN

ENGINE STALLED.

NHTSA complaint #10651741 — an unverified report by a vehicle owner.

at 9 miles Suffolk, VA

ENGINE

ENGINE STALLED.

NHTSA complaint #10651741 — an unverified report by a vehicle owner.

at 9 miles Suffolk, VA

FUEL/PROPULSION SYSTEM

ENGINE STALLED.

NHTSA complaint #10651741 — an unverified report by a vehicle owner.

at 152 miles Springfield, OH

ENGINE

ONLY AFTER A FEW DAYS OF OWNERSHIP WITH LESS THAN 200 MILES ON THE ODOMETER, THE MOTORCYCLE HAS DEVELOPED A STALLING PROBLEM AND HAS CONTINUED WITH OVER 5,000 MILES ON THE ODOMETER. THE STALLING OCCURS, EITHER WHEN DOWNSHIFTING AND APPLYING A LIGHT QUICK THROTTLE ACTION TO BRING RPMS UP OR WHEN ACCELERATING FROM A STOP AND APPLYING A LIGHT QUICK THROTTLE ACTION TO BRING RPMS UP. NUMEROUS OCCURRENCES HAVE BEEN REPORTED BY OWNERS OF THIS TYPE OF MOTORCYCLE WITH NO CORRECTIVE ACTION BY VICTORY TO DATE. OWNERS ARE EXTREMELY CONCERNED.

NHTSA complaint #10648305 — an unverified report by a vehicle owner.

at 500 miles Mooresville, NC

LATCHES/LOCKS/LINKAGES

THE LATCH ON THE RIGHT LUGGAGE BAG DOES NOT ALIGN WITH THE LOCKING CLASP AND THEY RUN TOGETHER WHEN CLOSED, CAUSING THE LATCH TO WEAR AWAY AT THE CLASP AND BASICALLY "EAT" THROUGH IT, WHICH WILL EVENTUALLY CAUSE TOTAL FAILURE.

NHTSA complaint #10644696 — an unverified report by a vehicle owner.

at 5,000 miles Mooresville, NC

LATCHES/LOCKS/LINKAGES

THE LATCH ON THE RIGHT LUGGAGE BAG DOES NOT ALIGN WITH THE LOCKING CLASP AND THEY RUN TOGETHER WHEN CLOSED, CAUSING THE LATCH TO WEAR AWAY AT THE CLASP AND BASICALLY "EAT" THROUGH IT, WHICH WILL EVENTUALLY CAUSE TOTAL FAILURE.

NHTSA complaint #10644694 — an unverified report by a vehicle owner.

at 1,550 miles Stromsburg, NE

EQUIPMENT ADAPTIVE/MOBILITY

THE SADDLE BAG LATCHES USED ON THE HARD BAGS ON THE VICTORY MOTORCYCLE ARE WEARING THROUGH THE LATCH WHICH CAUSES THE SADDLE BAG NOT TO PROPERLY LATCH ON THE LOOP, WHICH IN RETURN MEANS IT COULD OPEN UP AS YOU GO DOWN THE HIGH WAY. THIS IS HAPPENING ON MY 2014 VICTORY CROSS COUNTRY. THEY NEED TO BE RECALLED AND REPLACED BY VICTORY NO MATTER WHAT YEAR OF BIKE. IT WILL END UP BEING A DANGER TO ALL WHO HAVE THE HARD BAGS.

NHTSA complaint #10640050 — an unverified report by a vehicle owner.

at 116 miles Bakersfield, CA

ENGINE AND ENGINE COOLING

I WAS SITTING IN STOP AND GO TRAFFIC FOR ABOUT 10-15 MINUTES. WEATHER WAS 100DEGF DAY. WHEN I WAS FINALLY ABLE TO GO BACK TO REGULAR STREET SPEED (45 MPH) THE ENGINE ON THE BIKE SEIZED RESULTING IN REAR TIRE SLIDING. I WAS ABLE TO PULL CLUTCH (ALLOWING REAR WHEEL TO ROLL). BIKE DID NOT CRASH. BIKE WOULD NOT TURN OVER FOR APPROXIMATELY 45 MINUTES FOR ENGINE TO COOL DOWN (MY ASSUMPTION). SOUNDS VERY MUCH LIKE THIS RECALL... WHICH MY VEHICLE VIN IS NOT INCLUDED IN... REPORT RECEIPT DATE: MAY 01, 2014 NHTSA CAMPAIGN NUMBER: 14V227000 COMPONENT(S): ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED: 872

NHTSA complaint #10631092 — an unverified report by a vehicle owner.

at 116 miles Bakersfield, CA

ENGINE

I WAS SITTING IN STOP AND GO TRAFFIC FOR ABOUT 10-15 MINUTES. WEATHER WAS 100DEGF DAY. WHEN I WAS FINALLY ABLE TO GO BACK TO REGULAR STREET SPEED (45 MPH) THE ENGINE ON THE BIKE SEIZED RESULTING IN REAR TIRE SLIDING. I WAS ABLE TO PULL CLUTCH (ALLOWING REAR WHEEL TO ROLL). BIKE DID NOT CRASH. BIKE WOULD NOT TURN OVER FOR APPROXIMATELY 45 MINUTES FOR ENGINE TO COOL DOWN (MY ASSUMPTION). SOUNDS VERY MUCH LIKE THIS RECALL... WHICH MY VEHICLE VIN IS NOT INCLUDED IN... REPORT RECEIPT DATE: MAY 01, 2014 NHTSA CAMPAIGN NUMBER: 14V227000 COMPONENT(S): ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED: 872

NHTSA complaint #10631092 — an unverified report by a vehicle owner.