51 of the
302 complaints filed about the Volkswagen Cabrio
are about the electrical system —
17% of everything owners reported.
The worst model year for it is 1999.
THE FUZEBOX IN THIS CAR IS UNPROTECTED FROM WATER AND CAN CAUSE A FIRE AND ANY TIME WATER MAY LEAK INTO CAR. I PARKED MY CAR AND WHEN I WENT TO HER BACK IN IT A HOUR LATER IT WOULDN'T CRANK THAT'S WHEN WE DISCOVERED THE FUZE BOX WAS MELTED FROM GETTING TOO HOT DUE TO IT LEAKING THRU THE ANTENNA O TO THE RELAYS FILLING THEM WITH WATER AND THEN CAUSE A DRIP TO COME FROM RELAYS ONTO FUZE AND BURN OUT THE FUZE SLIT FOR THE FUEL PUMP WHICH CAUSED MY CAR NOT TO CRANK AT ALL. THIS A COMMON OCCURRENCE AND COULD POTENTIALLY BE A HUGE PROBLEM
NHTSA complaint #11398220 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO. ON AUGUST 29, 2017, THE VEHICLE WAS TAKEN TO THE DEALER (DAVID MAUS VOLKSWAGEN, 1050 LEE RD, ORLANDO, FL 32810) FOR ROUTINE MAINTENANCE. THE CONTACT RETURNED ON SEPTEMBER 13, 2017 TO RETRIEVE THE VEHICLE AND NOTICED THAT THE AIR CONDITIONER WAS NO LONGER WORKING. THE CONTACT INFORMED THE TECHNICIAN THAT THE AIR CONDITIONER WAS NOT WORKING LIKE IT WAS BEFORE THE ROUTINE MAINTENANCE WAS PERFORMED. THE VEHICLE WAS LEFT AT THE DEALER FOR ANOTHER DAY TO FIND OUT WHAT WAS CAUSING THE FAILURE. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THERE WAS A BLOCKAGE THAT CAUSED THE FAILURE AND WOULD COST APPROXIMATELY $400 TO REPAIR. THE CONTACT STATED THAT THE STAFF BECAME VERY AGGRESSIVE. THE CONTACT REQUESTED TO HAVE A SECOND OPINION FROM AN INDEPENDENT MECHANIC, FOR WHICH A LETTER HAD TO BE WRITTEN AND APPROVED BY THE SERVICE DIRECTOR. THE CONTACT WAS INFORMED THAT THE REQUEST WAS DENIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REMOVED FROM THE DEALER SINCE AUGUST 29, 2017. THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 44,375. *TT
NHTSA complaint #11062171 — an unverified report by a vehicle owner.
WHILE DRIVING THIS VEHICLE IT JUST STOPPED WOULD NOT START. WENT TO LIFT THE HOOD IT WAS HOT AND IT SEEMS TO HAVE HAD A FIRE. AT A VW DEALER FOR OVER 2 WKS AND THEY STILL CAN'T FIGURE IT OUT. SO FAR THEY SAID IT APPEARS ENGINE HARNESS FIRE HAD STARTED AT THE STARTER AND THIS PART IS DISCONTINUED THERE IS A REPAIR KIT. VW CLAIMS A LOT OF ITEMS MUST BE REPLACED AND THAT IS NOT GOING TO GUARANTEE IT WILL SOLVE THE PROBLEM. YOU WOULD THINK YOU SEND IT TO A DEALER AND THEY COULD FIX IT BUT I GUESS NOT BECAUSE THEY CALLED ME TO TELL ME ALL THEY DID SO FAR HAS NOT SOLVED THE PROBLEM. I PURCHASED THIS CAR FOR MY DAUGHTER IN MARCH 2014 WITH 50,000. MILES. I KNOW THIS IS MY FIRST AND LAST VW I WILL OWN.
NHTSA complaint #10626270 — an unverified report by a vehicle owner.
IGNITION SWITCH FAILS TO RETURN FROM STARTER POSITION -- BURNING OUT STARTER. THIS IS A KNOW PROBLEM WITH 1997 A4 BUT WAS NEVER REPORTED/CARRIED OVER TO THE 1997 CABRIOLET. ALSO, KEY-IN-IGNITION-STATUS MAINTAINED EVEN AFTER KEY REMOVED FROM IGNITION CAUSING BATTERY TO RUN DOWN.
NHTSA complaint #10512283 — an unverified report by a vehicle owner.
THE ELECTRICAL COMPONENTS ON MY 2001 CABRIO MAY AND HAVE CAUSED A SHORT WHICH SPARKED UNDER HOOD CAUSING SMOKE AND POSSIBLE FIRE ALSO, THE COMPUTER OVER HEATS CAUSING SHORTS WHICH MADE THE TRANSMISSION FAIL AND GAUGES FAIL, THE US GOV. (DIVISION) THAT HANDLES SUCH FAULTS SHOULD FORCE VOLKSWAGEN TO RECALL EVERY AND ALL CARS FOR REPAIRS! THE US OWNERS ARE PAYING FOR VOLKSWAGENS MISTAKES, PARTIALLY FOR THEIR DECISION TO HAVE THESE CARS MADE IN MEXICO EVADING TAX'S AND WHICH HAS MADE THESE AUTOS CHEAP AND FLAWED. THESE CARS ARE UNSAFE AND THE ELECTRICAL ISSUES ARE AND WILL IN FUTURE COST THE AMERICAN PUBLIC ALOT OF MONEY....... SO FAR: MY AUTO HAS BEEN AT REPAIR SHOP FOR OVER 6 MONTHS AND HAS COST ME MORE THEN WHAT IT'S WORTH, HARD WORKING PEOPLE ARE GETTING TAKEN ADVANTAGE OF BY A POORLY BUILT AND UNSAFE PRODUCT [XXX][XXX] PS EVEN VOLKSWAGEN DOESN'T AND CAN'T FIX ALL THESE ITEMS, TRY TAKING IT TO DEALER..... YOU WILL SEE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10505121 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO CONVERTIBLE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING A TURN WHEN THE VEHICLE STALLED WITH THE INTERMITTENT ILLUMINATION OF THE ABS WARNING LIGHT. SMOKE BEGAN POURING FROM UNDER THE HOOD AND THE VEHICLE WAS TOWED TO THE NEAREST DEALER. THE TECHNICIANS REPLACED THE STARTER AND THE FUEL FILTER YET THE FAILURE CONTINUED AFTER THE REPAIRS. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION WAS REPLACED. THE MECHANIC STATED THAT THERE WAS A SHORTAGE IN THE COMPUTER AND HYDRAULIC PUMP OF THE ABS SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
NHTSA complaint #10407604 — an unverified report by a vehicle owner.
2002 VW CABRIO CONVERTIBLE, WHEN IT RAINS THE LIGHTS, ELECTRICAL LOCKS AND DOME LIGHTS TURN ON AND OFF, THE WHOLE ELECTRICAL LIGHTING AND ELECTRONIC SWITCH FAILURE OCCURS. LIKE THE CARE IS POSSESSED, I CALLED VOLKSWAGEN AND THEY SAID THIS IS NOT A SAFETY ISSUE, HOWEVER HAVE YOU EVER DRIVEN A CAR AT NIGHT WITH THE LIGHTS INSIDE AND OUT GOING ON AND OFF. NOW I HAVE TO MANUALLY TURN EVERYTHING ON AND OFF, THIS IS NOT THE VEHICLE GUARANTEE THAT I BOUGHT INTO. I BELIEVE THIS SHOULD BE FIXED AS IT IS A REAL HAZARD ON THE ROAD, HOWEVER VOLKSWAGEN THINKS DIFFERENTLY SINCE THERE IS NO RECALL. ALL OF THE VW MECHANICS IN MY AREA ARE VERY AWARE OF THIS ISSUE AND IT WILL COST OVER 3000.00 TO FIX EVERYTHING INCLUDING THE ALARM THAT IS NO LONGER FUNCTIONAL DUE TO THE ELECTRICAL ISSUE THAT THIS CAR HAS. I HAVE BEEN TRYING FOR A YEAR OR SO TO SEE IF THEY WILL FIX THIS ISSUE SO NOW I AM JUST GOING TO FILE A COMPLAINT TO SEE IF YOU CAN HELP IN GETTING THE ISSUE FIXED BEFORE SOMEONE GETS KILLED IN THIS CAR.
NHTSA complaint #10367126 — an unverified report by a vehicle owner.
I OWN A 2002 VOLKSWAGEN CABRIO, MANUFACTURED BY VOLKSWAGEN OF AMERICA, INC. MY TURN SIGNAL AND HAZARD FLASHER HAVE STOPPED FUNCTIONING. INITIALLY IT WAS INTERMITTENT, BUT IT HAS FINALLY STOPPED WORKING. FUSES HAVE BEEN CHECKED. IT'S EXACTLY LIKE THE NHTSA CAMPAIGN# 04V584000 - THE SAME PROBLEMS OTHER VW MODELS OF THE SAME YEAR HAD.
NHTSA complaint #10229395 — an unverified report by a vehicle owner.
WHILE DRIVING MY VW CABRIO HOME LAST NIGHT THE HIGHLIGHTS, DASH LIGHTS, HEATER FAN AND RADIO ALL SUDDENLY WENT OFF AND THE ABS FAILURE LIGHT CAME ON. I PULLED THE CAR OFF THE ROAD AND THE LIGHTS SUDDENLY CAME BACK ON AND I WAS ABLE TO DRIVE THE LAST FEW MILES HOME. I SPOKE TO A SERVICE MANAGER AT VW TODAY ABOUT THIS PROBLEM AND IT TURNS OUT IT IS AN ELECTRICAL PART ASSOCIATED WITH THE CARS IGNITION SWITCH AND THAT IT IS WELL KNOWN AND COMMON FAILURE WITH THIS CAR. I CALLED VW HEAD QUARTERS AND SPOKE TO A CUSTOMER ADVOCATE ABOUT THIS AND THEY TOLD ME THERE WAS NO RECALL AND THAT VW HAD NOT CONSIDERED THIS TO BE A SAFETY PROBLEM THAT WARRANTED A RECALL.
NHTSA complaint #10214882 — an unverified report by a vehicle owner.
WHILE DRIVING MY VW CABRIO HOME LAST NIGHT THE HIGHLIGHTS, DASH LIGHTS, HEATER FAN AND RADIO ALL SUDDENLY WENT OFF AND THE ABS FAILURE LIGHT CAME ON. I PULLED THE CAR OFF THE ROAD AND THE LIGHTS SUDDENLY CAME BACK ON AND I WAS ABLE TO DRIVE THE LAST FEW MILES HOME. I SPOKE TO A SERVICE MANAGER AT VW TODAY ABOUT THIS PROBLEM AND IT TURNS OUT IT IS AN ELECTRICAL PART ASSOCIATED WITH THE CARS IGNITION SWITCH AND THAT IT IS WELL KNOWN AND COMMON FAILURE WITH THIS CAR. I CALLED VW HEAD QUARTERS AND SPOKE TO A CUSTOMER ADVOCATE ABOUT THIS AND THEY TOLD ME THERE WAS NO RECALL AND THAT VW HAD NOT CONSIDERED THIS TO BE A SAFETY PROBLEM THAT WARRANTED A RECALL.
NHTSA complaint #10214882 — an unverified report by a vehicle owner.
I HAVE A 1999 VW CABRIO, WHICH IS THE CONVERTIBLE MODEL OF THE GOLF. THERE IS A RECALL OF VWS BECAUSE OF FAULTY BRAKE LIGHTS DUE TO FAULTY IGNITION PARTS. I CALLED VW TO REGISTER MY COMPLAINT. THEY SAY THAT MY VIN IS NOT UNDER THEIR RECALL LIST. HOWEVER, IN SEPTEMBER 2006, I HAD THE EXACT SAME BRAKE LIGHT MAL-FUNCTION, INCLUDING THE TOTAL MELT DOWN OF ALL THE LIGHTS ON DECEMBER 14, 2006 WHILE I WAS ON A HIGHWAY IN MY STATE. I HAD TO HAVE THE VEHICLE REPAIRED AND THE GARAGE USED AUTHENTIC VW PARTS FROM A DEALERSHIP DOWN THE ROAD. MY CABIO HAS THE GOLF CHASSIS BUT CALLED THE CABRIO WHICH IS THE CONVERTIBLE VERSION. ALL MY CAR CARE BOOKS ADDRESS THE GOLF VERSION. I AM AT A LOSS AS TO WHY VW WILL NOT REIMBURSE ME FOR THE PARTS AND LABOR FOR THIS SAME REPAIR. THE RECALL NOTICES ARE JUST GOING OUT EVEN THOUGH THEY KNEW ABOUT THIS PROBLEM IN 2006.
NHTSA complaint #10186934 — an unverified report by a vehicle owner.
1) DUE TO VANDALISM, THE CONVERTIBLE TOP WAS REPLACED BY A REPUTABLE SHOP. I USED THE POWER TOP ONCE AFTER THE REPLACEMENT, THEN FOLLOWING THAT WINTER, THE POWER TOP FAILED. IT WAS BEYOND WARRANTY ACCORDING TO DEALER WHEN I DISCOVERED THE FAILURE. DEALER WANTS $1200 FOR REPLACEMENT. 2) THE 6 CD CHANGER STOPPED WORKING JUST AFTER WARRANTY EXPIRED. DEALER WANTS $600 FOR REPLACEMENT. 3) CRUISE CONTROL BECAME INTERMITTENT AFTER A THROTTLE BODY REPLACEMENT IN MARCH 2003. DEALER WANTS $800 FOR REPLACEMENT. 4) THE SPEEDOMETER AND TACHOMETER BECAME INTERMITTENT IN SEPT 2003. IT HAS BEEN REMOVED AND THE CONTACTS CLEANED. IT ONLY WORKS ON EXTREMELY COLD MORNINGS, ONLY ON THE FIRST START. ALL OTHER GAUGES WORK ON THE MODULE. DEALER WANTS $600 FOR REPLACEMENT. 5) THE RADIO SUDDENLY STOPPED WORKING (NO POWER) AFTER HITTING A POTHOLE IN JAN 2004. DEALER WANTS $600 FOR REPLACEMENT. 6) THE SMOG PUMP FAILED DEC 2005, AND CHARRED THE HARNESS WIRING. IT WAS REPLACED WITH A SALVAGED SMOG PUMP BY REPUTABLE REPAIR SHOP. DEALER WANTED $1000 FOR REPLACEMENT.
NHTSA complaint #10183792 — an unverified report by a vehicle owner.
AIRBAG LIGHT HAS BEEN ON FOR QUITE SOMETIME NOW, HOWEVER, THE CAR WAS NEVER IN AN ACCIDENT. I AM SO AFRAID THAT THE AIRBAGS WILL NOT DEPLOY IF THE CAR IS IN AN ACCIDENT ! THERE IS NO DEALERSHIP IN MY TOWN AND I HAVE HAD NO TIME TO TAKE TO DEALERSHIP 3 HOURS FROM HERE DUE TO MY WORK SCHEDULE.
NHTSA complaint #10162356 — an unverified report by a vehicle owner.
I HAVE HAD VARIOUS ELECTRICAL PROBLEMS WITH THIS CAR THE SPEEDOMETER FREEZING OR THE SINCE IT WAS UNDER WARRANTY. SOMETIMES MY AIR CONDITIONER WON'T START. CHECK ENGINE LIGHT, ABS OR THE CHECK TRUNK COMES ON HAS BEEN DOING THIS SINCE THE CAR WAS UNDER WARRANTY. THEY TOLD ME IT WAS JUST THE SUMMER HEAT. RECENTLY LAST MARCH I TOOK IT TO FREEWAY THEY SAID IT WAS ONE PART THAT WAS FAILING. I BOUGHT THE PART FROM VOLKSWAGEN AND HAD IT INSTALLED. THE LIGHT STILL CAME ON. I TOOK IT TO VOLKSWAGEN RIVERSIDE THEY SAID IT WAS A FUSE YET I HAD ALREADY PAID FOR THE OTHER PART. I ALSO BOUGHT A TURN SIGNAL SWITCH BECAUSE FREEWAY SAID THAT IS WHY MY HAZARDS COME ON INSTEAD OF A RIGHT TURN SIGNAL. IT STILL BLINKS HAZARDS TILL THIS DAY. EVEN AFTER I TOOK IT TO VOLKSWAGEN RIVERSIDE SINCE FREEWAY VOLKSWAGEN COULD NOT FIGURE IT OUT. VOLKSWAGEN RIVERSIDE TOOK MY CAR APART AND STILL COULD NOT FIND OUT WHAT WAS WRONG WITH THE ELECTRICAL. THE MECHANIC WAS LOOKING FOR THE PROBLEM ALL DAY AND WHEN HE PUT MY CAR BACK TOGETHER HE FORGOT TO PUT THE LIGHT FIXTURE BACK INTO THE RIGHT SIDE OF MY CAR. BECAUSE OF THAT A BULB MELTED SOME PLASTIC AND IT WON'T FIT BACK IN SO IT'S HANGING IN MY TRUNK. THIS IS HAZARDOUS BECAUSE I DRIVE TO WORK ON THE FREEWAY EVERY DAY. I SHOULD NOT HAVE TO PAY FOR THESE PROBLEMS ANYMORE. I JUST WANT SOMEONE TO FIGURE OUT WHAT IS REALLY WRONG AND FIX IT. I HAVE SPENT APPROX 1,000 -2,000 DOLLARS IN REPAIRS THAT DIDN'T SEEM TO EVEN BE WHAT THE PROBLEM WAS . SO NOW I HAVE A NEW TURN SIGNAL SWITCH AND SOME OTHER PART THAT WAS LIKE 300. NOT TO MENTION THE FUSES I HAVE BOUGHT AND WATER PUMPS, RELAY SWITCH AND MANY OTHER PARTS. I HAVE BEEN PAYING FIXING PROBLEMS THAT HAVE EXISTED SINCE IT WAS UNDER WARRANTY AND THEY TOLD ME THERE WAS NOTHING WRONG JUST THE HEAT. YET, AFTER SOCKING ALL OF THIS MONEY INTO THE CAR THE PROBLEMS STILL EXIST. JUST THE OTHER DAY MY CHECK ENGINE LIGHT WENT ON AGAIN.
NHTSA complaint #10131068 — an unverified report by a vehicle owner.
CONSUMER STATES: HAD 2ND ELECTRICAL FAILURE ON THE ENGINE, THE WIRING HARNESS BURNT UP. UNDER WARRANTY THE DEALER REPLACED PARTIAL WIRING OF THE HARNESS. ALSO 3 IGNITION SWITCHES PUT IN. MASS AIRFLOW SENSOR,OXYGEN SENSOR, AND COOLANT TEMPERATURE FAILED. CURRENTLY, THE VEHICLE NEEDS TWO HOLE WIRING HARNESSES, AN ORIGINAL HARNESS AND MAIN ENGINE HARNESS.
NHTSA complaint #10120558 — an unverified report by a vehicle owner.
CONSUMER STATES: HAD 2ND ELECTRICAL FAILURE ON THE ENGINE, THE WIRING HARNESS BURNT UP. UNDER WARRANTY THE DEALER REPLACED PARTIAL WIRING OF THE HARNESS. ALSO 3 IGNITION SWITCHES PUT IN. MASS AIRFLOW SENSOR,OXYGEN SENSOR, AND COOLANT TEMPERATURE FAILED. CURRENTLY, THE VEHICLE NEEDS TWO HOLE WIRING HARNESSES, AN ORIGINAL HARNESS AND MAIN ENGINE HARNESS.
NHTSA complaint #10120558 — an unverified report by a vehicle owner.
PURCHSED VEHICLE NEW.. HAVE RETURNED IT VARIOUS TIMES FOR ENGINE LIGHT - FIRST TIME WAS SIX MONTHS AFTER IT WAS PURCHASED. SO FAR I HAVE HAD THE ENGINE SENSOR GAUGE REPLACED TWICE, A GAS SENSOR REPLACED ONCE, THE O2 SENSOR REPLACED TWICE. I TOO HAVE HAD TO TAKE MY CAR IN THREE TIMES FOR THE REAR LIGHTS MALFUNCTIONING - THE LAST TIME THE REPAIR TECHNICIAN 'MISSED' A WIRING ISSUE; THE VINYL NEAR THE POWER WINDOW CONTROLS IS PEELING OFF FOR THE SECOND TIME (FIRST TIME VW REPLACED AT NO COST AFTER I COMPLAINED TO VW AMERICAN); WITH JUST 45000 MILES ON THE VEHICLE I HAVE REPLACED THE BRAKES (AT MY EXPENSE AT 22000 MILES) AND HAVE REPLACED THE TIRES. IN THE THREE YEARS SINCE I PURCHASED MY CAR IT HAS BEEN IN THE SHOP AT LEAST A DOZEN TIMES NOT COUNTING THE 5000 MILE OIL CHANGES. ALL WORK HAS BEEN DOCUMENTED SO THAT I CAN PROVE THAT THE VEHICLE HAS BEEN PROPERLY MAINTAINED.
NHTSA complaint #10116539 — an unverified report by a vehicle owner.
MY CAR'S ELECTRICAL SYSTEM STARTED TO FAIL TWO WEEKS AGO. THE DIRECTIONALS, INTERIOR LIGHTS, ALL EXTERIOR LIGHTS AND HEATER DID NOT WORK. I WAS TOLD BY A VW DEALERSHIP IN MA THAT THE CAR ALARM SYSTEM MALFUNCTIONED AND HAS CAUSED THE SWITCHING GEAR AND OTHER VARIOUS ELECTRICAL COMPONENTS IN MY CAR TO MALFUNCTION. AFTER INFORMING THAT THE COST TO REPAIR THIS PROBLEM WOULD BE AROUND $1,000.00 I DECIDED TO LOOK INTO THESE ISSUES ONLY TO BE SURPRISED TO FIND THAT MY VW 1999 CABRIO IS NOTORIOUS ALONG WITH ALL OF THE OTHER MAKES OF THE VW LINE TO HAVE FAULTY AND PROBLEMATIC ELECTRICAL SYSTEMS. MY CAR IS UNDER WARRANTY, BUT WAS TOLD, "SORRY THIS IS NOT A COVERED ITEM" THERE ARE VARIOUS RESOURCES OUT THERE TO LEARN THAT OVER AND OVER AGAIN, THIS HAPPENS TO THE CONSUMER OF THEIR CARS. WHEN YOU PAY $35000 FOR A CAR YOU EXPECT IT TO NOT HAVE ANY PROBLEMS LIKE THIS BEFORE 50K MILES.
NHTSA complaint #10110780 — an unverified report by a vehicle owner.