Owners have filed 13 complaints
about the 2018 Volkswagen Golf R with NHTSA between 2018 and 2024.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 3 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Volkswagen Golf R. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
88% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Volkswagen Golf R
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Volkswagen Golf R
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
323.1%
Median failure at 14,250 miles
Transmission & Drivetrain
323.1%
Other & Unspecified
17.7%
Median failure at 8,500 miles
Stability & Traction Control
17.7%
Median failure at 8,500 miles
Wheels
17.7%
Fuel & Propulsion
17.7%
Median failure at 2,363 miles
Lights
17.7%
Median failure at 62,000 miles
Acceleration & Cruise Control
17.7%
Median failure at 20,000 miles
Electrical System
17.7%
Median failure at 4,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
562.5%
10,000 – 24,999 miles
225.0%
50,000 – 74,999 miles
112.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2018 Volkswagen Golf R 4 DR AWD
13.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2018peak 4Mar 2024
NHTSA investigations into the 2018 Volkswagen Golf R
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ23007Opened 12 Dec 2023Closed 1 Jul 2024FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emiss...
Recalls on the 2018 Volkswagen Golf R
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202132696,497 units in Canada
Fabrics
Issue: On certain models, the chrome layer could peel off of the trim located around the gear shift cover. If this happens, sharp edges can be created. Safety Risk: Exposed sharp edges can create the risk of a cut. Corrective Actions: Volkswagen will contact owners by mail and instruct you to take your vehicle to a dealer to replace the gear shift cover trim frame.
Recall 20186791,436 units in Canada
Fuel System
On certain vehicles, an underhood fuel connector may not have been securely attached to the fuel supply line and could result in a fuel leak into the engine compartment. A fuel leak, in the presence of an ignition source, could create the risk of a fire causing injury and/or damage to property. Correction: Dealers will inspect the fuel line connection and ensure it is securely attached.
Recall 2018626305 units in Canada
Structure
On certain vehicles, the rear seat head restraint guides may not have been properly welded to the seat frame. In a crash, the rear seat head restraints may not remain in place, increasing the risk of injury to vehicle occupants. Correction: Dealers will inspect the rear seat frame, and if the head restraint guide sleeve welds are found to be insufficient, it will be replaced.
Recall 2018191112 units in Canada
Seats And Restraints
Certain vehicles may have been built with defective front seat head rest guide sleeves. This could result in the head rest(s) not locking properly which, in the event of a crash, could cause a head rest to come loose and increase the risk of injury to vehicle occupants. Correction: Dealers will replace the head rest guide sleeves on both front seats.
In the owners' own words, exactly as filed with NHTSA.
Torrance, CA
POWER TRAIN
After starting the car and then beginning to drive, the transmission falls into neutral when it should have shifted from 1st to 2nd gear. In order to recover, the driver has to stop applying the accelerator and then wait a second or two for the rpm’s to approach idle rates before the transmission will re-engage. It is not repeatable, and is sporadic but always when first driving the car after it has been recently started. This has occurred about 5times in 35k and is happening more often. I have taken it to the dealer multiple times but they dismiss the concern because they haven’t yet been able to repeat it. This bad shift / loss of power is dangerous when trying to initially accelerate and merge into traffic.
NHTSA complaint #11579064 — an unverified report by a vehicle owner.
at 62,000 milesSpokane, WA
EXTERIOR LIGHTING
The contact owns a 2018 Volkswagen Golf R. The contact stated that the headlights had become significantly dim while driving due to moisture accumulation inside the headlights housing. The contact stated that the failure had reduced the visibility of the roadway while driving at night. The vehicle was taken to the dealer, who informed the contact that the manufacturer had advised to drive 30 minutes after starting the vehicle to allow the moisture to evaporate, as per TSB Number: 94-19-01. The dealer and the manufacturer informed the contact that the headlights were designed to collect condensation. The vehicle was not repaired. The failure mileage was approximately 62,000.
NHTSA complaint #11567348 — an unverified report by a vehicle owner.
Lake Oswego, OR
POWER TRAIN
When driving the car it occasionally slips into neutral when it should be making the 1st to 2nd shift. Happens rarely; about 12-15 times in 60K miles. More common after filling up with gas, but has happened at other times. Very dangerous as one pulls out to merge into traffic to have the car do this when trying to accelerate. Acceleration is moderate and not flooring it when this happens. I know of 3-4 others on VW forum reporting the same issue. Again, this is potentially DANGEROUS.
NHTSA complaint #11437660 — an unverified report by a vehicle owner.
Redmond, WA
POWER TRAIN
Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped out of gear into neutral when pulling away from a stop. Note that the shifter was not moved and did not move - but the transmission pops out of gear. Every time this has been when pulling pretty gently away from a stop sign or intersection.. It has happened both when the car was cold, and also after driving 15 miles. Yesterday was a highly dangerous situation - I was making a left turn out of a gas station across 4 lanes of traffic, and when it dropped to neutral was left rolling across the lanes with revs up and in neutral gear unable to accelerate. This was when it occurred to me that this could cause serious injury or death. I asked about this behavior on a VW owners forum, and so far have one response from another owner saying the same thing has happened to him 15-20 times (also a 2018 R) and his dealer says is "normal". I've not talked to my dealer yet. So does not appear to be unique to me. - No warning indicators - Not taken to dealer yet - Component - dual clutch automatic transmission (DSG) - Safety - Highly dangerous loss of gear/ability to accelerate out of path of oncoming traffic. - Available for inspection on request
NHTSA complaint #11437081 — an unverified report by a vehicle owner.
at 20,000 milesMacomb, MI
VEHICLE SPEED CONTROL
EXITING A PARKING LOT WITH A 15% INCLINE @3MPH MERGING INTO THE ROAD, THE FRONT PARK ASSIST SENSORS BEEPED AND THE VEHICLE AUTOMATICALLY APPLIED BRAKES INSTEAD OF ACCELERATING. THE ENGINE STALLED SINCE I HAD THE CLUTCH FULLY RELEASED, INCOMING TRAFFIC HAD TO STOP WHEN THEY NOTICED THE VEHICLE NOT MOVING. PARKPILOT SYSTEM WILL OFTEN MISREAD THE ROAD AS AN OBSTACLE AND APPLY BRAKES ON ITS OWN, SPECIALLY BELOW THE 3MPH SPEED. IT COULD BE A COMBINATION OF THE RIDE HEIGHT OF THIS VEHICLE AND THE LAYOUT OF REGULAR PARKING LOTS IN THE US.
NHTSA complaint #11278045 — an unverified report by a vehicle owner.
at 20,000 milesMacomb, MI
SERVICE BRAKES
EXITING A PARKING LOT WITH A 15% INCLINE @3MPH MERGING INTO THE ROAD, THE FRONT PARK ASSIST SENSORS BEEPED AND THE VEHICLE AUTOMATICALLY APPLIED BRAKES INSTEAD OF ACCELERATING. THE ENGINE STALLED SINCE I HAD THE CLUTCH FULLY RELEASED, INCOMING TRAFFIC HAD TO STOP WHEN THEY NOTICED THE VEHICLE NOT MOVING. PARKPILOT SYSTEM WILL OFTEN MISREAD THE ROAD AS AN OBSTACLE AND APPLY BRAKES ON ITS OWN, SPECIALLY BELOW THE 3MPH SPEED. IT COULD BE A COMBINATION OF THE RIDE HEIGHT OF THIS VEHICLE AND THE LAYOUT OF REGULAR PARKING LOTS IN THE US.
NHTSA complaint #11278045 — an unverified report by a vehicle owner.
at 8,500 milesSanta ANA, CA
UNKNOWN OR OTHER
FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.
NHTSA complaint #11210352 — an unverified report by a vehicle owner.
at 8,500 milesSanta ANA, CA
SERVICE BRAKES
FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.
NHTSA complaint #11210352 — an unverified report by a vehicle owner.
at 8,500 milesSanta ANA, CA
ELECTRONIC STABILITY CONTROL (ESC)
FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.
NHTSA complaint #11210352 — an unverified report by a vehicle owner.
at 4,000 milesMacomb, MI
ELECTRICAL SYSTEM
BACKUP CAMERA MAY NOT DISPLAY UPON SHIFTING TO REVERSE - I HAD AN ANDROID PHONE PROJECTING AN ANDROID AUTO SESSION. WITH THE ENGINE RUNNING, STATIONARY AT A PARKING LOT, I DEPRESSED THE CLUTCH AND SHIFTED TO REVERSE. THE INFOTAINMENT SYSTEM DID NOT SHOW THE BACKUP CAMERA NOR A WARNING POPUP OF AN ERROR - IT JUST DISPLAYED THE MEDIA SCREEN. I TRIED 3 TIMES MORE - THE 2ND TIME THE INFOTAINMENT DISPLAY SHOWED "PARKPILOT IS CURRENTLY NOT AVAILABLE". PICTURE IS ATTACHED. VIDEO IS AVAILABLE IF NEEDED.
NHTSA complaint #11208209 — an unverified report by a vehicle owner.
at 2,363 milesBurke, VA
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE INSIDE CAR WHILE DRIVING ON A 55MPH DIVIDED HIGHWAY AND 1/2 TANK OF GAS INDICATED. WITHIN APPROXIMATELY 10 MILES OF DRIVING ON THE HIGHWAY AND BACK ROADS ATTEMPTING TO MAKE IT TO A SERVICE STATION, ~1/8 TANK OF GAS WAS INDICATED BY GAUGE, THE ENGINE STOPPED RUNNING AFTER ONLY 1 STUMBLE. HEAVY SMELL OF RAW GASOLINE INSIDE OF CAR AND UNDER HOOD. NO PUDDLE OF GAS WAS OBSERVED UNDER CAR. THE LOCAL POLICE WERE CALLED OUT AND CONFIRMED NO CURRENTLY LEAKING GAS BEFORE AAA WOULD DISPATCH A TOW TRUCK. THE CAR WAS TOWED TO THE SELLING DEALER AND DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP AND A CLAMP NOT CONNECTED BETWEEN HIGH PRESSURE FUEL PUMP AND HIGH PRESSURE FUEL HOSE. I WAS TOLD THIS FAULT WOULD CAUSE AN INCORRECT FUEL LEVEL TO BE SHOWN BUT DEALER WOULD NOT CONFIRM IT WAS THE CAUSE OF THE LOST GASOLINE. THE CAR HAD PREVIOUSLY HAD THE FUEL RECALL PERFORMED BY THE SAME DEALER AND DEALER SAID THE RECALL HAD BEEN PERFORMED PROPERLY AND THIS FAILURE WAS NOT RELATED. WHEN CAR WAS RETUNED AFTER PUMP REPLACEMENT, INTERIOR OF CAR AND ENGINE STILL SMELLED OF GASOLINE BUT CAR SEEMED TO BE DRIVING NORMALLY.
NHTSA complaint #11190933 — an unverified report by a vehicle owner.
NEW Castle, DE
WHEELS
AFTER A RAIN THE PASSENGER SIDE BRAKE PAD STICKS TO THE OUTBOARD ROTOR. THE PAD BINDS TO THE ROTOR CAUSING THE BRAKE TL SEIZE. THE VEHICLE WAS IN REVERSE BACKING OUT.OF PARK.
NHTSA complaint #11154223 — an unverified report by a vehicle owner.
NEW Castle, DE
SERVICE BRAKES
AFTER A RAIN THE PASSENGER SIDE BRAKE PAD STICKS TO THE OUTBOARD ROTOR. THE PAD BINDS TO THE ROTOR CAUSING THE BRAKE TL SEIZE. THE VEHICLE WAS IN REVERSE BACKING OUT.OF PARK.
NHTSA complaint #11154223 — an unverified report by a vehicle owner.