Owners have filed 27 complaints
about the 2014 Volkswagen Jetta Hybrid with NHTSA between 2014 and 2025.
The largest single group is the transmission & drivetrain.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
27.7%
25,000 – 49,999 miles
27.7%
50,000 – 74,999 miles
623.1%
75,000 – 99,999 miles
415.4%
100,000 – 149,999 miles
1246.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2014peak 4Jan 2025
NHTSA investigations into the 2014 Volkswagen Jetta Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
PE15010Opened 24 Mar 2015Closed 28 Sep 2015AIR BAGS:FRONTAL
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war...
Recalls on the 2014 Volkswagen Jetta Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V866000
POWER TRAIN:AUTOMATIC TRANSMISSION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Risk: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
13V568000
POWER TRAIN
Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.
Risk: This sudden loss of power while driving increases the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 90,000 milesSAN Gabriel, CACrash1 injured
POWER TRAIN
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA complaint #11192915 — an unverified report by a vehicle owner.
at 90,000 milesSAN Gabriel, CACrash1 injured
ENGINE
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA complaint #11192915 — an unverified report by a vehicle owner.
at 90,000 milesSAN Gabriel, CACrash1 injured
FUEL/PROPULSION SYSTEM
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA complaint #11192915 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 113,500 milesHigh Point, NC
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
NHTSA complaint #11638356 — an unverified report by a vehicle owner.
at 113,500 milesHigh Point, NC
ENGINE
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
NHTSA complaint #11638356 — an unverified report by a vehicle owner.
San Diego, CA
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed with transmission failure and the contact was advised to take the vehicle to a dealer. The dealer confirmed the transmission failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11586442 — an unverified report by a vehicle owner.
at 100,000 milesPrince Frederick, MD
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine if it could be covered under Volkswagen Campaign Number: 34J6(Mechatronic Accumulator Housing). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Volkswagen Campaign Number: 34J6. The failure mileage was approximately 100,000.
NHTSA complaint #11565040 — an unverified report by a vehicle owner.
at 100,000 milesPrince Frederick, MD
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine if it could be covered under Volkswagen Campaign Number: 34J6(Mechatronic Accumulator Housing). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Volkswagen Campaign Number: 34J6. The failure mileage was approximately 100,000.
NHTSA complaint #11565040 — an unverified report by a vehicle owner.
at 108,000 milesHackettstown, NJ
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as needed. Additionally, the transmission failed to shift gear while the RPM was revving. No warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V866000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 108,000.
NHTSA complaint #11541171 — an unverified report by a vehicle owner.
at 130,000 milesRome, PA
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated the vehicle failed to start while parked in a parking lot. The vehicle was left at the parking lot overnight and the following day the contact was able to start the vehicle; however, while driving to the residence the vehicle stalled. The contact stated that after 30 minutes she was able to restart the vehicle and continued driving to the residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11538341 — an unverified report by a vehicle owner.
at 130,000 milesTakoma, WA
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 65 MPH, the vehicle inadvertently stopped with the Hybrid Propulsion System failure warning light illuminated. The contact pulled over and turned off and restarted the vehicle, and the vehicle turned off immediately. The vehicle was towed the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in a recall pertaining to the failure. The failure mileage was 130,000.
NHTSA complaint #11510824 — an unverified report by a vehicle owner.
at 99,500 milesGrand Ledge, MI
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 50 MPH, the transmission inadvertently shifted to neutral(N). The contact pulled over, turned off and restarted the vehicle several times before the vehicle operated normally. The contact was able to drive home safely. The contact stated that the failure recurred while driving 20 MPH. The vehicle was towed to the dealer to be diagnosed. The mechanic stated that the electronic gearbox mechatronic unit failed causing fuel to leak into the transmission. The electronic gearbox mechatronic unit and the transmission was replaced. The manufacturer was contacted and informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V866000 (Power Train); however, the manufacturer stated that the VIN was not included in the recall. The failure mileage was 99,500.
NHTSA complaint #11477549 — an unverified report by a vehicle owner.
at 42,000 milesLockport, NY
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 65 MPH, the contact noticed that the vehicle would not accelerate and was decreasing in speed as if the vehicle was in NEUTRAL. The contact pulled over to the side of the road and attempted to restart the vehicle. The vehicle was started and shifted into drive however, the vehicle rolled backward. The contact depressed the brake pedal to stop the vehicle and the vehicle was shifted into PARK. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that there were cracks in the electronic module. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate, 42,000.
NHTSA complaint #11434691 — an unverified report by a vehicle owner.
at 107,000 milesWaldorf, MD
POWER TRAIN
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 40-45 MPH, the transmission warning light illuminated, and the vehicle began to stall. The contact veered to the side of the roadway and restarted the vehicle. The contact stated that the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the mechatronic was leaking out of the front seal causing loss of pressure build-up, and the transmission failure. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V866000 (Power Train) because the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The vehicle was repaired. The failure mileage was 107,000. Consumer asking for reimbursement for repairs.
NHTSA complaint #11425783 — an unverified report by a vehicle owner.
at 73,000 milesCentral Point, OR
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO THE REVERSE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MEDFORD VOLKSWAGEN (4606 GRUMMAN DR, MEDFORD, OR 97504) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE SHIFT LEVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INVESTIGATE IF THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER ABOUT THE DECISION. THE CONTACT THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE CLUTCH, THE TRANSMISSION, CAM SHAFT, AND SEVERAL UNKNOWN SENSORS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
NHTSA complaint #11406757 — an unverified report by a vehicle owner.
at 50,000 milesLake Grove, NY
POWER TRAIN
BEFORE 60,000 MILES CAR BEGAN TO BUCK WHEN ACCELERATING AND DECELERATING, BY THE TIME I BROUGHT IT IN FOR SERVICE IT WAS 240 MILES OVER WARRANTY SO THEY WOULD NOT REPAIR IT. I WAS TOLD CLUTCH 1 AND 2 REACHED THERE TOLERANCE LEVELS. WHEN IT FIRST STARTED HAPPENING, IT DID NOT APPEAR TO BE ANYTHING, NO INDICATOR LIGHTS OR WARNINGS APPEARED ON DASH. IT DID NOT HAPPEN ALL THE TIME AND DID NOT OCCUR WHEN MAINTAINING SPEED.
NHTSA complaint #11218224 — an unverified report by a vehicle owner.
at 55,000 milesTucson, AZ
POWER TRAIN
THE CAR DEVELOPED SOME HESITANCY WHEN SHIFTING FROM ELECTRIC TO GAS. THE DEALER SAID IT WASN'T "THROWING CODES" SO IT WAS FINE. TWO DAYS LATER I WAS MAKING A UTURN ON A 40 MPH STREET AND THE DRIVE DIED - ENGINE/MOTOR WORKING, NO FORWARD MOTION, WITH CARS COMING AT ME. I WAS ABLE TO DRIFT INTO A PARKING LOT. THE DEALERSHIP REPLACED THE MECHATRONIC (THE SAME PROBLEM THEY HAD A RECALL FOR OTHER VIN, NOT MINE.) ONE YEAR LATER, I WAS DRIVING OUT OF A NEIGHBORHOOD STREET FROM A STOP SIGN, AND WHEN I TOOK MY FOOT OFF OF THE GAS IT DRIFTED BACKWARDS, WHICH IT NORMALLY WILL NOT DO. WHEN I PUT MY FOOT ON THE GAS - NO FORWARD MOTION. THERE WAS NO ONE BEHIND ME, SO I TRIED PUTTING IT IN PARK THEN DRIVE - NO JOY. THEN I TURNED THE CAR ALL OF THE WAY OFF, WAITED THREE MINUTES, THEN TURNED IT BACK ON - IT WORKED. I DROVE IT STRAIGHT TO THE DEALERSHIP. "IT'S NOT THROWING ANY CODES." THEY HAVE HAD IT FOR TWO WEEKS AND CAN'T REPRODUCE THE PROBLEM, AND MEANWHILE I HAVE NO CAR. THEY SAY THE CAR IS "OPERATING AS DESIGNED," AND I THINK THAT'S THE PROBLEM. "AS DESIGNED" MEANS "WITH RISK OF CATASTROPHIC FAILURE AT ANY GIVEN MOMENT." I CONTACTED VW USA - THEY ASSIGNED ME A CUSTOMER CARE REP. THEY CAN'T DO ANYTHING EXCEPT INTERFACE WITH THE SERVICE PEOPLE AT THE DEALERSHIP. I ADDRESSED THE DESIGN AND SAFETY ISSUE WITH THE CUSTOMER CARE REP, AND THEY SAID THEY RELY ON THE SERVICE DEPTS AT THE DEALERSHIPS. I'M CONCERNED THAT NO ONE IS LOOKING AT THE BIG PICTURE HERE. THIS CAR IS NOT SAFE, AND THE MAIN REASON THIS HASN'T BECOME A BIG ISSUE IS BECAUSE NOT MANY OF THEM WERE SOLD. THEY STOPPED MAKING THEM AFTER TWO YEARS - WISE DECISION.
NHTSA complaint #11193905 — an unverified report by a vehicle owner.
at 90,000 milesSAN Gabriel, CACrash1 injured
POWER TRAIN
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA complaint #11192915 — an unverified report by a vehicle owner.
at 90,000 milesSAN Gabriel, CACrash1 injured
ENGINE
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA complaint #11192915 — an unverified report by a vehicle owner.
at 90,000 milesSAN Gabriel, CACrash1 injured
FUEL/PROPULSION SYSTEM
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA complaint #11192915 — an unverified report by a vehicle owner.
at 112,000 milesPolk City, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS LEFT WITH THE HEADLIGHTS ON FOR FOUR DAYS. WHEN THE VEHICLE WAS JUMPSTARTED, THE ANTI-LOCK BRAKE SYSTEM, AIR BAGS, AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED FOR HOURS BEFORE DIMMING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SENSOR THAT CONTROLLED THE HYBRID FUNCTION OF THE VEHICLE WAS NOT WORKING. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURES EIGHT MONTHS AGO BY DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
NHTSA complaint #11128680 — an unverified report by a vehicle owner.
at 64,532 milesFlorence, SC
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY SHIFTED GEARS AND JERKED. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE HYBRID (E MACHINE) FAILED. THE CONTACT STATED THAT THE DEALER WAS TO CONTACT THE MANUFACTURER TO VERIFY IF THE REPAIRS WOULD BE COVERED UNDER THE WARRANTY. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 64,532.
NHTSA complaint #11102525 — an unverified report by a vehicle owner.
at 55,000 milesBremerton, WA
POWER TRAIN
THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED
NHTSA complaint #11083664 — an unverified report by a vehicle owner.
at 55,000 milesBremerton, WA
SERVICE BRAKES
THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED
NHTSA complaint #11083664 — an unverified report by a vehicle owner.
at 128,000 milesGilbert, AZ
STEERING
WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.
NHTSA complaint #11058447 — an unverified report by a vehicle owner.
at 128,000 milesGilbert, AZ
ENGINE
WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.
NHTSA complaint #11058447 — an unverified report by a vehicle owner.
at 128,000 milesGilbert, AZ
FUEL/PROPULSION SYSTEM
WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.
NHTSA complaint #11058447 — an unverified report by a vehicle owner.
at 46,400 milesStamford, CT
ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400.
NHTSA complaint #11004344 — an unverified report by a vehicle owner.