27 of the
488 complaints about the 1999 Volkswagen Jetta are about the
throttle and cruise control — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,000 miles.
C
27
Complaints
3
Crashes
0
Fires
2
Injuries
Exactly what failed
Vehicle Speed Control
1659.3%
Accelerator Pedal
622.2%
Linkages
311.1%
Cruise Control
13.7%
Cables
13.7%
Acceleration & Cruise Control across every Volkswagen Jetta year
THE VW VEHICLE IS PROGRAMMED TO CRIPPLE THE ENGINE PERFORMANCE AND SPEED IN CASE OF AN EPC FAULT. ANY FAULT CAUSING A RICH OR LEAN CONDITION WILL CAUSE THIS "LIMP MODE". THIS IS A SAFETY ISSUE ESPECIALLY PEOPLE ON THE HIGHWAY GOING 65-75MPH AND A 80,000 POUND TRACTOR TRAILER BEHIND THEM AS ONE PERSON EXPERIENCED. THERE ARE TOO MANY NON-VITAL COMPONENT FAILURES TO LIST THAT CAN CAUSE THIS FAULT. I REFER TO NON-VITAL MEANING THE COMPONENT FAILURE WILL NOT HARM THE DRIVER OF THE CAR. THE FAULT LIGHT INDICATION ISN'T ENOUGH? NOW THEY HAVE THE RIGHT TO FORCE YOU INTO A REPAIR SHOP AND BUY MORE VW PARTS. I FEEL THAT THIS IS A MONEY MAKING SCAM ENDANGERING OUR LIVES. WE DO NOT PUT A HALT ON THIS NOW- SOON ANY FAULT WILL CRIPPLE OUR CARS. IT'S NOT JUST VW (HYUNDAI DID A SIMILAR "LIMP MODE").
NHTSA complaint #10473134 — an unverified report by a vehicle owner.
at 96,650 milesMaspeth, NY
VEHICLE SPEED CONTROL
WHILE DRIVING ON RT. 495 NEAR EXIT 19, I TOOK MY FOOT OFF THE ACCELERATOR AND I FELT MY SPEED CONTINUE TO INCREASE. I STEPPED ON THE BRAKE AND MY SPEED CONTINUED TO INCREASE. I DOWNSHIFTED AND WHEN I LET THE CLUTCH OUT WE REALLY TOOK OFF. DEPRESSING THE BRAKE HAD NO EFFECT. WITH THE CLUTCH DEPRESSED, MANAGED TO PULL ON TO THE SHOULDER AND STOPPED. AS I REACHED FOR THE KEY, THE ENGINE SHUDDERED AND DIED. I WAS UNABLE TO RESTART THE CAR AND HAD TO BE TOWED. THE RESULT OF THIS INCIDENT WAS THAT THE ENGINE SELF-DESTRUCTED AND HAD TO BE REPLACED. THERE WERE NO TROUBLE CODES IN THE ECM AND THE TPS SHOWED NO DEFECTS WHEN TESTED.
NHTSA complaint #10330842 — an unverified report by a vehicle owner.
at 90,000 milesFarmington Hills, MI
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ANY SPEED, UNDER ANY ACCELERATION, ACCELERATOR PEDAL FAILS AND THE VEHICLE'S THROTTLE DOES NOT RESPOND. ONCE WHILE DRIVING 70 MPH ON THE E-WAY, VEHICLE BEGAN DECELERATING AS IF GAS PEDAL WERE NOT DEPRESSED AND I HAD TO QUICKLY PULL OVER TO SHOULDER TO AVOID BEING STRANDED IN THE MIDDLE OF E-WAY. ANOTHER TIME I PULLED OUT INTO HEAVY TRAFFIC AND ACCELERATOR PEDAL FAILED, NEARLY CAUSING A SERIOUS ACCIDENT. BOTH TIMES, EPC LIGHT ILLUMINATED IN DASH CLUSTER - I WAS ABLE TO RESET THE PROBLEM BY SHUTTING VEHICLE OFF AND RESTARTING ENGINE. DEALER DIAGNOSED A FAILED VALVE IN THE THROTTLE BODY. WHEN I ASKED THE SERVICE WRITER IF THIS WAS A COMMON PROBLEM, HE REPLIED "WELL, NOT ALL OF THEM FAIL." TO ME THIS IMPLIES A WIDESPREAD PROBLEM. I CONTACTED VW AND THEY WOULD OFFER NO ASSISTANCE IN REPLACING A PART THAT CONTROLS THE THROTTLE - THIS SHOULD NEVER FAIL! VW ALSO WOULD NOT HELP ME WHEN I WENT THROUGH 3 BRAKE SWITCHES (PART NOW SUBJECT TO RECALL). VEHICLE NEEDS NEW THROTTLE BODY. PART IS APPROX. $800 + LABOR. WHY WOULD THE THROTTLE FAIL ON A VEHICLE WELL UNDER 100,000 MILES? PRIMARY SYSTEMS (BRAKING, ACCELERATING) SHOULD NEVER FAIL WITHOUT WARNING. THIS IS DANGEROUS AND UNACCEPTABLE.
NHTSA complaint #10109959 — an unverified report by a vehicle owner.
Mount Kisco, NY
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE IN NEUTRAL CONSUMER DEPRESSED THE GAS PEDAL AND VEHICLE WOULD NOT GAIN SPEED. CONSUMER APPLIED FORCE AND PUMPED THE GAS PEDAL AND VEHICLE WOULD NOT ENGAGE.
NHTSA complaint #10081599 — an unverified report by a vehicle owner.
at 75,500 milesEast Brunswick, NJ
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT VARIOUS SPEEDS: THE VEHICLE LOSES SPEED CONTROL (ACCELERATION PEDAL NON-RESPONSIVE), THE EPC SENSOR LIGHT TURNS ON, AND THE ENGINE LIGHT TURNS ON. WITHOUT SPEED CONTROL I MUST QUICKLY MANEUVER TO THE SHOULDER TO AVOID OBSTRUCTION OF FREE-FLOWING TRAFFIC. IF I SHUT THE ENGINE OFF AND TURN IT ON AGAIN, THE VEHICLE REGAINS SPEED CONTROL UNTIL THE NEXT OCCURRENCE (THERE IS NO PATTERN). MY MECHANICS HANDHELD COMPUTER HAS IDENTIFIED AN INTERMITTENT PROBLEM WITH THE THROTTLE BODY, WHICH IS A BY-WIRE SPEED CONTROL SYSTEM. HAVING READ SIMILAR COMPLAINTS ON THE WEB, I SUSPECT THAT THIS MAY BE A COMMON PROBLEM WITH THIS SPEED CONTROL DEVICE THAT COSTS ALMOST $700 TO REPLACE (EXCLUDING LABOR).
NHTSA complaint #10067569 — an unverified report by a vehicle owner.
Escondido, CA
VEHICLE SPEED CONTROL
WHILE DRIVING 75 MPH VEHICLE STALLED. THROTTLE SPEED SENSOR LIGHT FLASHED ON THE DASHBOARD FOR A MINUTE AND WENT OFF. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE SPEED SENSOR NEEDED CLEANING.
NHTSA complaint #10067281 — an unverified report by a vehicle owner.
at 65,000 milesAuburn, MA
VEHICLE SPEED CONTROL
I WAS DRIVING MY 1999 VW JETTA AT HIGHWAY SPEEDS, AND IT SUDDENLY BEGAN TO ACCELERATE. I SHIFTED THE CAR INTO NEUTRAL, AND THE ENGINE CONTINUED TO REV TO THE REDLINE. I THEN TAPPED THE GAS PEDAL AND THE THROTTLE RELEASED. MY WIFE HAD THE SAME PROBLEM ON A SIDE ROAD. THE CAR BEGAN TO ACCELERATE, AND SHE APPLIED THE BRAKES BUT COULD NOT STOP THE CAR. SHE TURNED THE IGNITION OFF AND WAS ABLE TO STOP SAFELY USING THE EMERGENCY BRAKE.
NHTSA complaint #10054779 — an unverified report by a vehicle owner.
at 43,000 milesLOS Angeles, CA
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY AND THEN ENGINE REVVED.
NHTSA complaint #10055608 — an unverified report by a vehicle owner.
Fairport, NY
VEHICLE SPEED CONTROL
SPEEDOMETER NEEDLE DOESN'T NOT READ THE CORRECT SPEED THAT VEHICLE IS TRAVELING. THE DEALERSHIP KNOWS THAT A PROBLEM EXISTS, BUT DOESN'T KNOW WHAT IS CAUSING IT.
NHTSA complaint #10031342 — an unverified report by a vehicle owner.
Unknown, DC
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE WINDSHIELD WIPERS WERE INTERMITTENT. THE DEALER STATED THE WIPERS WERE INCOMPATIBLE. THE WIPERS DID NOT WORK IN COLD WEATHER AND DID NOT HAVE THE PROPER SPEED IN WARM WEATHER. THE DRIVER SIDE WINDOW HAD FALLEN DOWN INTO THE DOOR, THE LOCKING MECHANISM HAD MALFUNCTIONED AND WAS REPLACED, THE METAL TRIANGLE PIECES ON THE DOORS HAD BEEN REPLACED, THE CRUISE CONTROL NEVER WORKED FROM PURCHASE, AND THE FRONT BRAKES HAD TO BE REPLACED. THE CONSUMER WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THE WIPERS. (NO RECALL FOR WIPERS) MR SCC
NHTSA complaint #10014865 — an unverified report by a vehicle owner.
Escondido, CACrash1 injured
VEHICLE SPEED CONTROL
WHEN I SHIFT FROM REVERSE TO DRIVE THERE IS A 2 SECOND DELAY AND AT TIMES I CAN STILL BE ROLLING BACK AN ADDITIONAL 2-3 FT. ALSO MY VEHICLE WILL ACCELERATE W/O ME TOUCHING THE GAS. I HAVE TO HIT THE BRAKES AND AT TIMES THIS WILL NOT WORK. I WAS INVOLVED IN AN ACCIDENT WHEN I BRAKED AND MY JETTE ACCELERATED INTO THE BACK OF ANOTHER VEHICLE. PLEASE HELP.
NHTSA complaint #10007946 — an unverified report by a vehicle owner.
Leominster, MA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ANY SPEED VEHICLE WOULD ACCELERATE AND LOSE CONTROL.
NHTSA complaint #10006137 — an unverified report by a vehicle owner.
at 80,000 milesClinton, MA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING VEHICLE GOT STUCK IN FULL THROTTLE AND ACCELERATED AT A HIGH SPEED. CONSUMER HAD TO PUT VEHICLE IN NEUTRAL TO DECREASE SPEED. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY A FAILURE IN THE ENGINE CONTROL MODULE. PH
NHTSA complaint #10004050 — an unverified report by a vehicle owner.
Omaha, NE
VEHICLE SPEED CONTROL
AT FIRST START VEHICLE ACCELERATED ON IT'S OWN. CONSUMER DOES NOT RECALL IF GEAR WAS STILL IN PARK OR IN DRIVE. CONSUMER APPLIED BRAKE HARD AND SHIFTED TO NEUTRAL. VEHICLE AT DEALERSHIP AT THIS TIME.
NHTSA complaint #8007613 — an unverified report by a vehicle owner.
Arcadia, CACrash3 injured
VEHICLE SPEED CONTROL
CAR ACCELERATED FROM 5 MPH UNTIL HIT THE CAR IN FRONT.BRAKE DIDN'T WORK.THIS HAPPENED ONCE BEFORE. DEALER INSULTED DRIVER INSTEAD OF A FOLLOWUP.
NHTSA complaint #747355 — an unverified report by a vehicle owner.
Burlington, MA
VEHICLE SPEED CONTROL
WHEN SHIFTING GEAR INTO REVERSE AND STEPPED ON BRAKES TO STOP VEHICLE , AND THEN PUT IT IN DRIVE, VEHICLE ROARED UP, AND THERE WAS A DELAY IN SHIFTING FROM REVERSE INTO DRIVE. DEALERSHIP WAS NOTIFIED BY CONSUMER.*AK WHEN GEAR WAS SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE ROLLS BACK ABOUT 2 FEET BEFORE MOVING FORWARD. THE CONSUMER'S INTERNET RESEARCH RESULT INDICATED THAT OTHER CONSUMERS OF THIS MAKE OF VEHICLE HAD THE SAME PROBLEM.
NHTSA complaint #886444 — an unverified report by a vehicle owner.
Chicopee, MA
VEHICLE SPEED CONTROL:CABLES
WHILE TRAVELING AT 70 MPH VEHICLE STARTED TO ACCELERATE UP TO SPEEDS OF 105 MPH.CLUTCH HAD TO BE DISENGAGE,D, BUT VEHICLE STILL WAS ACCELERATING. CONSUMER HAD TO SHUT CAR OFF, AND MADE IT TO SIDE TO ROAD.
NHTSA complaint #880328 — an unverified report by a vehicle owner.
Edison, NJ
VEHICLE SPEED CONTROL
OIL LIGHT CAME ON 2000 MILES AFTER OILCHANGE/BURNING OR LEAKING EXCESSIVE OIL,AND OIL LEVEL LOW. PASSENGER'S WINDOW MOTOR STOPPED WORKING, RESULTING IN WINDOW FALLING DOWN,. ALSO, ENGINE REVVED HIGH/ LIGHT SWITCH ON INTERIOR LIGHT FELL OFF/ FRONT RIGHT MICHELIN TIRE BLEWOUT, AND HAD TO REPLACE BATTERY. DEALER KEPT REPAIRING PROBLEMS. CONSUMER CONTACTED VW CO, AND WAS TOLD THEY WOULD GET BACK TO HER, BUT NEVER DID. CONSUMER FELT VEHICLE WAS A LEMON. PLEASE ADD ADDITIONAL INFORMATION.
NHTSA complaint #875011 — an unverified report by a vehicle owner.
Babylon, NY
VEHICLE SPEED CONTROL:LINKAGES
I WAS PULLING INTO A PARKING SPOT (GOING APPROXIMATELY 3 MPH) WHEN THE CAR ACCELERATED ON ITS OWN AT APPROXIMATELY 45 MILES AN HOUR. (I DID NOT HAVE MY FOOT ON THE ACCELERATOR. MY FOOT WAS ON THE BRAKE.) THE ENGINE WAS REVVING AND IT JUMPED A CURB, CROSSED OVER AN ISLAND OF GRASS, A PEDESTRIAN SIDEWALK AND LANDED IN THE MIDDLE OF A TWO WAY STREET AND FINALLY STOPPED. LUCKILY, THRE WERE NO PEDESTRIANS OR VECHICLES IN MY WAY; OTHERWISE, A MAJOR ACCIDENT WOULD HAVE OCCURRED. THE DEALER CHECKED THE CAR AND COULD NOT FIND ANY DEFECTS AND BASCIALLY BLAMED IT ON DRIVE ERROR. I ALSO CALLED VOLKSWAGEN. VOLKSWAGEN STATED THAT SINCE THE DEALER COULD NOT FIND ANY DEFECTS, THERE WAS NOTHING THEY COULD DO. NO OTHER INCIDENTS HAVE OCCURRED SINCE THE INITIAL ONE. (I, OF COURSE, WAS CONVINCED THAT SOMEHOW I HAD CAUSED THE CAR TO ACCELERATE UNTIL I READ THE OTHER INCIDENTS IN THIS DATABASE.
NHTSA complaint #734255 — an unverified report by a vehicle owner.
Babylon, NY
VEHICLE SPEED CONTROL:LINKAGES
I WAS PULLING INTO A PARKING SPOT (GOING APPROXIMATELY 3 MPH) WHEN THE CAR ACCELERATED ON ITS ONW TO APPROXIMATELY 45 MILES AN HOUR. (I DID NOT HAVE MY FOOT ON THE ACCELERATOR. MY FOOT WAS ON THE BRAKE.) THE ENGINE WAS REVVING AND IT JUMPED A CURB, CROSSED OVER AN ISLAND OF GRASS, A PEDESTRIAN SIDEWALK AND LANDED IN THE MIDDLE OF A TWO WAY STREET AND FINALLY STOPPED. LUCKILY, THRE WERE NO PEDESTRIANS OR VECHICLES IN MY WAY; OTHERWISE, A MAJOR ACCIDENT WOULD HAVE OCCURRED. THE DEALER CHECKED THE CAR AND COULD NOT FIND ANY DEFECTS AND BASCIALLY BLAMED IT ON DRIVE ERROR. I ALSO CALLED VOLKSWAGEN. VOLKSWAGEN STATED THAT SINCE THE DEALER COULD NOT FIND ANY DEFECTS, THERE WAS NOTHING THEY COULD DO. NO OTHER INCIDENTS HAVE OCCURRED SINCE THE INITIAL ONE. (I, OF COURSE, WAS CONVINCED THAT SOMEHOW I HAD CAUSED THE CAR TO ACCELERATE UNTIL I READ THE OTHER INCIDENTS IN THIS DATABASE.
NHTSA complaint #734255 — an unverified report by a vehicle owner.
Lewisville, TX
VEHICLE SPEED CONTROL
NO SUMMARY
NHTSA complaint #729174 — an unverified report by a vehicle owner.
Yorba Linda, CA
VEHICLE SPEED CONTROL
BEGINNING TO BRAKE AT RED LIGHT, ENGINE ACCELERATED TO REDLINE. BRAKES WOULD NOT HOLD CAR. HAD TO PLACE CAR IN NEUTRAL TO AVOID COLLISION. TURNED OFF IGNITION TO STOP HIGH RPM.
NHTSA complaint #723368 — an unverified report by a vehicle owner.
Wakefield, RI
VEHICLE SPEED CONTROL
VEHICLE BURNS OIL (DOING SO FOR 9 MOS NOW), DEALER HAS BEEN RUNNING "TEST" ON CAR FOR 4 MOS. SAID MAY HAVE TO REPLACE ENGINE. AIR BAG LIGHT ON FIRST DAY OWNING, TOLD TO WAIT 2WKS FOR AN APPT AT WHICH WAS TOLD CAR UNSAFE TO DRIVE. TRANSMISSION DIFFICULT TO SHIFT/ACCELERATION (MAKING TURNS, ENTERING HIGHWAYS, ETC.)
NHTSA complaint #722235 — an unverified report by a vehicle owner.
KEY Bescayne, FL
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING AT ABOUT ANY SPEED VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL WITHOUT PRIOR WARNING. ALSO, TRANSMISSION SHIFTED GEAR ROUGHLY.
NHTSA complaint #860138 — an unverified report by a vehicle owner.
Remsenburg, NY
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DRIVER WENT TO PASS VEHICLE WHEN PEDAL GOT STUCK , VEHICLE ACCELERATED UP TO SPEEDS OF 80 MPH. BRAKES WOULD NOT OVERRIDE IT, AND WAS NOT ABLE TO CHANGE GEAR. SUDDENDLY ACCELERATOR PEDAL RESUMED POSITION AND VEHICLE ACTED AS NORMAL. DEALER HAS BEEN NOTIFIED.
NHTSA complaint #856177 — an unverified report by a vehicle owner.
Monroe, CTCrash
VEHICLE SPEED CONTROL
WHEN PULLING INTO A PARKING LOT VEHICLE WOULD NOT STOP EVEN THOUGH DRIVER PUSHED BRAKE PEDAL TO FLOOR. VEHICLE ACCELERATED UPHILL, CRASHING INTO A TELEPHONE POLE. VEHICLE WAS TOTALLED.
NHTSA complaint #842219 — an unverified report by a vehicle owner.
Capigue, NY
VEHICLE SPEED CONTROL
WHILE DRIVING T VEHICLE WILL ACCELERATE TO HIGH SPEEDS UPON RELEASE OF THE BRAKES. DEALER HAS BEEN CONTACTED.
NHTSA complaint #838945 — an unverified report by a vehicle owner.