32 of the
476 complaints about the 1998 Volkswagen Passat are about the
glass, mirrors and wipers — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
73,000 miles.
B
32
Complaints
0
Crashes
0
Fires
2
Injuries
Exactly what failed
Sun/Moon Roof Assembly
1134.4%
Windshield
825.0%
Power Window Devices AND Controls
412.5%
Windshield Wiper/Washer
26.3%
Glass, Side/Rear
26.3%
Rearview Mirrors/Devices
26.3%
Exterior
13.1%
Defroster/Defogger/Hvac System
13.1%
Electrical Heating Element
13.1%
Windows, Mirrors & Wipers across every Volkswagen Passat year
SUNROOF SPONTANEOUSLY OPENS AND CLOSES WITHOUT WARNING. WHEN IT OPENS, IT IS IMPOSSIBLE TO GET IT CLOSED WITH THE SWITCH AS IT NEVER RETURNS TO A PREDICTABLE POSITION BASED ON THE MARKINGS ON THE SWITCH. ONCE OPEN, IT MAY CLOSE ITSELF AT RANDOMLY AND UNPREDICTABLY. WHEN IT IS OPEN, I'M AFRAID TO GET MY HAND NEAR IT FOR FEAR IT WILL CLOSE AND PINCH ME. IT HAS ALSO SPONTANEOUSLY OPENED DURING RAINSTORMS WHICH CAUSES ME TO DIVERT MY ATTENTION TO THE ROAD ATTEMPTING TO CLOSE IT. THE RAIN ENTERING MY CAR WHILE IT HAPPENS IS ALSO A MAJOR DISTRACTION. THIS PROBLEM IS NOT UNIQUE TO JUST MY CAR. NEARLY EVERYONE I KNOW WITH A 98 OR 99 PASSAT HAS THIS PROBLEM.
NHTSA complaint #10204329 — an unverified report by a vehicle owner.
at 71,000 milesAlexandria, VA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF THE 4 SIDE ELECTRIC WINDOWS HAVE FAILED DURING THE PAST YEAR.
NHTSA complaint #10162450 — an unverified report by a vehicle owner.
at 92,621 milesLoveland, CO
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAD THE SUNROOF OF MY 1998 PASSAT SPONTANEOUSLY SHATTER. I WAS DRIVING 60-65 MPH WHEN THIS HAPPEN. THE WEATHER WAS OVERCAST WITH LIGHT RAIN. THE TEMPERATURE WAS 37 F. THE GLASS APPEARS TO BE BLOWN OUTWARD. LUCKILY I HAD THE SUNROOF SHADE CLOSED WHICH PREVENTED ME FROM BEING SHOWERED WITH GLASS.
NHTSA complaint #10139231 — an unverified report by a vehicle owner.
at 53,978 milesHigh Point, NC
VISIBILITY:WINDSHIELD WIPER/WASHER
NAR 04/07/2003 MR. THE TIMING BELT, CYLINDER HEADS AND THE MASS AIR FLOW HAD TO REPLACED AND THE CONSUMER IS REQUESTING REIMBURSEMENT. IN THE PAST THE CONSUMER HAD TO REPLACE 2 WINDOW REGULATORS, THE SUN ROOF OPENED AND CLOSED FOR NO REASON, THE REAR DOOR WOULD NOT LOCK, THE WINDSHIELD WIPERS DID NOT WORK.
NHTSA complaint #10015270 — an unverified report by a vehicle owner.
at 53,978 milesHigh Point, NC
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NAR 04/07/2003 MR. THE TIMING BELT, CYLINDER HEADS AND THE MASS AIR FLOW HAD TO REPLACED AND THE CONSUMER IS REQUESTING REIMBURSEMENT. IN THE PAST THE CONSUMER HAD TO REPLACE 2 WINDOW REGULATORS, THE SUN ROOF OPENED AND CLOSED FOR NO REASON, THE REAR DOOR WOULD NOT LOCK, THE WINDSHIELD WIPERS DID NOT WORK.
NHTSA complaint #10015270 — an unverified report by a vehicle owner.
at 53,978 milesHigh Point, NC
VISIBILITY:SUN/MOON ROOF ASSEMBLY
NAR 04/07/2003 MR. THE TIMING BELT, CYLINDER HEADS AND THE MASS AIR FLOW HAD TO REPLACED AND THE CONSUMER IS REQUESTING REIMBURSEMENT. IN THE PAST THE CONSUMER HAD TO REPLACE 2 WINDOW REGULATORS, THE SUN ROOF OPENED AND CLOSED FOR NO REASON, THE REAR DOOR WOULD NOT LOCK, THE WINDSHIELD WIPERS DID NOT WORK.
NHTSA complaint #10015270 — an unverified report by a vehicle owner.
at 75,000 milesSpring Valley, NY
VISIBILITY:WINDSHIELD
WATER LEAKS INTO DRIVERS SIDE FLOOR, RELAY FAILURE AND RESULTANT DEFROSTER FAILURE. MILDEW, RESPIRATORY DISTRESS, UNCONTROLABLE SNEEZING, AND RESULTANT DIFFICULTY WITH VEHICLE CONTROL. ENTIRE CARPET REPLACEMENT. COST OVER $1000 WITH LABOR.
NHTSA complaint #10102586 — an unverified report by a vehicle owner.
at 75,000 milesSpring Valley, NY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
WATER LEAKS INTO DRIVERS SIDE FLOOR, RELAY FAILURE AND RESULTANT DEFROSTER FAILURE. MILDEW, RESPIRATORY DISTRESS, UNCONTROLABLE SNEEZING, AND RESULTANT DIFFICULTY WITH VEHICLE CONTROL. ENTIRE CARPET REPLACEMENT. COST OVER $1000 WITH LABOR.
NHTSA complaint #10102586 — an unverified report by a vehicle owner.
Staten Island, NY
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHILED WIPER BLADE WAS REPLACED.
NHTSA complaint #567315 — an unverified report by a vehicle owner.
Staten Island, NY
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATED THE SUNROOF WOULD NOT CLOSE, DEALER REPLACED THE SUNROOF SWITCH.
NHTSA complaint #567315 — an unverified report by a vehicle owner.
SAN Diego, CA1 injured
VISIBILITY:WINDSHIELD
WINDOW TRIM CAN FAIL, LEADING TO "LOOP/NOOSE" WHICH CAN KILL CHILDREN/PASSENGER.
NHTSA complaint #760683 — an unverified report by a vehicle owner.
Shorewood, WI1 injured
VISIBILITY:WINDSHIELD
WINDOW GLASS WAS BROKEN BY A ROCK. PROBLEM EXISTS IN SIZE AND SHAPE OF TEMPERED GLASS CRUMBS. LOTS OF TINY SHARDS, LESS THAT 1MM, VERY SHARP AND DANGEROUS. EXTRA EXPENSE INCURRED IN CLEANING INTERIOR.
NHTSA complaint #754567 — an unverified report by a vehicle owner.
Worcester, MA
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF MECHANISMS FRACTURED. SUNRROF STUCK OPEN IN RAIN. VOLKSWAGEN DEALER WOULDN'T REPAIR FOR TWO WEEKS. TOOK CAR TO AUTO GLASS COMPANY TO HAVE SUNROOF CLOSED. MECHANIC SAID CAUSE OF BROKEN SUNROOF MECHANISM WAS MANUFACTURER DEFECT - HAS SEEN A NUMBER OF THESE SUNROOF MECHANISMS BROKEN ON PASSATS.
NHTSA complaint #750590 — an unverified report by a vehicle owner.
Rochester, NY
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONTROL ARM: NOTICED A LOUD GRINDING SOUND COMING FROM FRONT SUSPENSION AREA. DEALER DIAGNOSED AS DEFECTIVE LOWE RCONTROL ARM/ BALL JOINTS. LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED. COMPLAINED TO VOLKSWAGEN, WHO COVERED COST OF PARTS BUT NOT LABOR. AFTER REPAIR LEARNED THAT A FRIEND HAD THE IDENTICAL PROBLEM IN A 1999 PASSAT AT ALMOST THE IDENTICAL MILEAGE. THEN SAW ON THIS WEBSITE THAT ABOUT 17 OF 160 COMPLAINTS RELATING TO THE 1998 PASSAT ARE FOR EXACTLY THIS PROBLEM. THIS IS CLEARLY AN ENGINEERING OR MANUFACTURING DEFECT. VW SHOULD REPLACE THIS PART FOR ALL PASSAT OWNERS AND REIMBURSE THOSE WHO HAVE ALREADY HAD IT REPLACED. SUNROOF: SUNROOF OPENS SPONTANEOUSLY WHEN SWITCH IS IN THE "OFF" POSITION. PROBLEM IS MOST PRONOUNCED ON WARM DAYS WHEN CAR IS DRIVEN OVER SHARP BUMPS. PROBLEM OCCURS WITHOUT WARNING AND IS ALARMING TO DRIVER AND COULD POSE A SAFETY RISK. OBSERVED THAT THIS PROBLEM HAS BEEN REPORTED BY SEVERAL OTHERS ALREADY.
NHTSA complaint #749493 — an unverified report by a vehicle owner.
Florence, MA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE A/C VENTILATION SYSTEM IS DEFECTIVELY DESIGNED SUCH THAT IT PROMOTES THE GROWTH OF BACTERIA WHICH CAUSES AN AWFUL ODOR WHEN TURNED ON. I WOULD GUESS THAT IT AEROSOLIZES THE BACTERI AND OR FUNGI AND SPRAYS THEM AT HIGH SPEED THROUGH THE VENTILATING SYSTEM OUTLETS. I DO NOT KNOW BUT WONDER WHAT POTENTIAL HEALTH RISK THIS POSES TO CHILDREN, PREGNANT WOMEN AND IMMUNOSUPPRESSED PEOPLE OR OTHERS WITH CHRONIC RESPIRATORY ILLNESS SUCH AS ASTHMA AND COPD. FINALLY, I WONDER IF THERE IS A THEORETICAL OR REAL RISK OF LEGIONNAIRE'S DISEASE SINCE THE SAME RISK FACTORS FOUND IN AIRCONDITIONERS AT HOTELS AND BUILDING MAY BE REPLICATED IN THIS AUTOMOTIVE FORMAT. I WOULD LIKE YOUR FEEDBACK AND ASSESSMENT OF RISK.
NHTSA complaint #746129 — an unverified report by a vehicle owner.
Sussex, NJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CATALYTIC CONVERTER REPLACED EARLY ON IN OWNERSHIP. WATER PUMP, OIL PUMP, TIMING BELT REPLACED TWO MONTHS AGO. TURBO REPLACED TWICE AND STILL DEFECTIVE. ELECTRICAL PROBLEMS WITH DRIVER'S SIDE WINDOW, HEATED SEAT, TRUNK LIGHT. SUSPENSION SYSTEM BUSHINGS NEED REPLACEMENT @ ONLY 56,000 MILES. STEERING COLUMN REPLACED EARLY ON.
NHTSA complaint #745311 — an unverified report by a vehicle owner.
Richmond, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRICAL SHORT HAD AFFECTED WINDOW REGULATOR AND CLIMATE CONTROL. A TSB HAD BEEN ISSUED.
NHTSA complaint #886548 — an unverified report by a vehicle owner.
Fulton, NY
VISIBILITY:WINDSHIELD
DRIVER'S SIDE BACK WINDOW HAD TROUBLE OPENING AND CLOSING. CURRENTLY, DRIVER'S SIDE FRONT WINDOW HAD TROUBLE OPENING AND CLOSING.
NHTSA complaint #885028 — an unverified report by a vehicle owner.
Fulton, NY
VISIBILITY:WINDSHIELD
DRIVER'S FRONT AND SIDE DOORS HAD TROUBLE OPENING AND CLOSING.
NHTSA complaint #885029 — an unverified report by a vehicle owner.
Imperial, CA
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF OPENS SPONTANEOUSLY WHILE DRIVING WITH NO CONTROL OVER SHUTTING IT.
NHTSA complaint #742159 — an unverified report by a vehicle owner.
Concord, CA
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED WITHOUT ANY ROAD DAMAGE. VERIFIED BY DEALER!
NHTSA complaint #737650 — an unverified report by a vehicle owner.
Fullerton, CA
VISIBILITY:SUN/MOON ROOF ASSEMBLY
4 MOS. AFTER HAVING SUNROOF ADJUSTED, SUNROOF CASSETTE OR FRAME NEEDS REPLACEMENT. TOLD THAT FRAME WAS CRACKED OR DAMAGED.
NHTSA complaint #733596 — an unverified report by a vehicle owner.
Cincinnati, OH
VISIBILITY:GLASS, SIDE/REAR
LOCKING PIN FAILED CAUSING THE LEFT REAR WINDOW TO COME OFF IT'S TRACK. NLM
NHTSA complaint #550756 — an unverified report by a vehicle owner.
Graham, NC
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE RIGHT FRONT SEATS WOULD ROCK WHENEVER VEHICLE IS TURNING CORNERS OR CURBS. THIS ALSO HAPPENS WHEN COMING TO OR LEAVING A STOP SIGN OR LIGHT. CONTACTED MANUFACTURER & NOTHING COULD BE OR WOULD BE DONE. SUN ROOF WOULD OPEN & CLOSE ON ITS OWN. WOULD HAVE NO WARNING. THE REAR WINDOW LOOKED LIKE IT HAD ACID RAIN ON IT WHEN BOUGHT. BEEN TO DEALER & MECHANIC REMOVED SEAT & REPLACED IT. NO PROBLEM FOUND. CHECKING ON OTHER PROBLEMS.
NHTSA complaint #852110 — an unverified report by a vehicle owner.
Graham, NC
VISIBILITY:GLASS, SIDE/REAR
THE RIGHT FRONT SEATS WOULD ROCK WHENEVER VEHICLE IS TURNING CORNERS OR CURBS. THIS ALSO HAPPENS WHEN COMING TO OR LEAVING A STOP SIGN OR LIGHT. CONTACTED MANUFACTURER & NOTHING COULD BE OR WOULD BE DONE. SUN ROOF WOULD OPEN & CLOSE ON ITS OWN. WOULD HAVE NO WARNING. THE REAR WINDOW LOOKED LIKE IT HAD ACID RAIN ON IT WHEN BOUGHT. BEEN TO DEALER & MECHANIC REMOVED SEAT & REPLACED IT. NO PROBLEM FOUND. CHECKING ON OTHER PROBLEMS.
NHTSA complaint #852110 — an unverified report by a vehicle owner.
Orinda, CA
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE EXTERIOR MIRRIOR ON THE PASSENGER'S SIDE WAS MADE SMALLER THAN THE ONE ON THE OLDER YEAR MODELS. WITH THESE NEW ONES, NO MATTER HOW IT'S ADJUSTED, THERE STILL REMAINS A BLIND SPOT. DEALER HAS BEEN CONTACTED.
NHTSA complaint #847489 — an unverified report by a vehicle owner.
SAN Diego, CA
VISIBILITY:WINDSHIELD
WINDOW PANEL--PREVENTS CLOSING OF WINDOW. INTAKE MANIFOLD OIL LEAK (GASKET).
NHTSA complaint #609169 — an unverified report by a vehicle owner.
Graham, NC
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON SEVERAL OCCASION WHILE DRIVING AT 65MPH, AND DURING RAIN , MY SUNROOF WOULD OPEN WHILE IN OFF POSITION, I HAVE REPORTED THIS TO SOUTHERN STATES VOLKSWAGEN AND ALSO LAND VOLKSWAGEN, THIS HAS BEEN ONGOING SINCE I HAVE HAD THIS CAR. IT BECAME UNSAFE WHILE DRIVING IN THE RAIN AND THIS HAS HAPPENED MORE THAN 15 TIMES IN THE PAST YEAR. DEALERSHIPS AND VW CORP. ARE GIVINGME THE RUN ME THE RUN AROUND
NHTSA complaint #710380 — an unverified report by a vehicle owner.
Gilford, NH1 killed
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THIS IS THE SECOND TIME SUNROOF MECHANISMS FRACTURED. THIS TIME THEY STRUCK THE DRIVER WHILE DRIVING (PULLING OUT OF THE DRIVEWAY). IN BOTH FAILURES, THERE WERE FRACTURES OF THE MECHANISM. THE SECOND OCCURRENCE RESULTED IN PIECES FLYING OFF THE CAR AND STRIKING THE DRIVER IN THE RIGHT SHOULDER.
NHTSA complaint #706920 — an unverified report by a vehicle owner.
Reno, NV
VISIBILITY:WINDSHIELD
I READ ON 3/19/99 SOME REVIEWS BY OWNERS OF PASSATS ON THE INTERNET (WHILE I WAS SEARCHING FOR COMMENTS BY OWNERS OF THE HONDA ODESSEY MIN-VAN). UNFORTUNATELY I CANNOT FIND THE WEBSITE AGAIN. HOWEVER, WHILE THERE, TWO PEOPLE HAD ASKED QUESTIONS RELATING TO WINDSHIELD CRACKING DURING A TEST DRIVE BY A WELL KNOWN MAGAZINE (I THINK IT WAS CAR & DRIVER) FOR THE AUDI A4, BASICALLY THE SAME CAR AS THE PASSAT. THE QUESTION WAS HAD ANYONE EXPERIENCED SUCH CRACKING. I WAS SHOCKED ON 3/20/99 TO GET INTO THE CAR AND SEE THE 10-INCH CRACK WHICH WAS NOT THERE THE DAY BEFORE. SO I'VE BEEN SEARCHING THE WWW WITHOUT SUCCESS TO FIND THE COMMENTS FROM THE MESSAGE BOARDS I READ LAST FRIDAY.
NHTSA complaint #704762 — an unverified report by a vehicle owner.