Filed 27 Apr 2018 at 75,000 miles Harvard, MA

SEATS

THE OUTER SEAT BOLSTER SEAM OF THE DRIVER'S SEAT WHICH RETAINS THE SIDE AIR BAG HAS SPLIT ALONG A LENGTH OF APPROXIMATELY 18 INCHES. I AM CONCERNED THAT THIS WILL ADVERSELY AFFECT THE OPERATION OF THE SIDE AIR BAG SHOULD IT DISCHARGE. IT IS MY UNDERSTANDING THAT THIS IS A NOT UNCOMMON OCCURRENCE ON THIS CAR AND MODEL AS WELL AS MANY OTHERS. THE STRENGTH OF THE THREAD MUST BE SUCH THAT IT WILL PART WHEN REQUIRED TO ALLOW THE SIDE AIR BAG TO PROVIDE PROTECTION BUT NOT BE SO FRAIL THAT IT WILL SPLIT IN NORMAL USE INVOLVING ENTERING AND LEAVING THE SEAT OF THE CAR. EXPERT AUTO UPHOLSTERY TECHNICIANS ARE RELUCTANT TO REPAIR THE SEAT AS THE PROPER THREAD AND STITCH REQUIRED IS NOT CLEAR AND THEY FEAR LIABILITY SHOULD THE SIDE AIR BAG NOT DISCHARGE AS DESIGNED. REPLACING THE SEAT UPHOLSTERY IS PROHIBITIVELY COSTLY.

NHTSA complaint #11090519 — an unverified report by a vehicle owner.

Filed 27 Apr 2018 at 75,000 miles Harvard, MA

AIR BAGS

THE OUTER SEAT BOLSTER SEAM OF THE DRIVER'S SEAT WHICH RETAINS THE SIDE AIR BAG HAS SPLIT ALONG A LENGTH OF APPROXIMATELY 18 INCHES. I AM CONCERNED THAT THIS WILL ADVERSELY AFFECT THE OPERATION OF THE SIDE AIR BAG SHOULD IT DISCHARGE. IT IS MY UNDERSTANDING THAT THIS IS A NOT UNCOMMON OCCURRENCE ON THIS CAR AND MODEL AS WELL AS MANY OTHERS. THE STRENGTH OF THE THREAD MUST BE SUCH THAT IT WILL PART WHEN REQUIRED TO ALLOW THE SIDE AIR BAG TO PROVIDE PROTECTION BUT NOT BE SO FRAIL THAT IT WILL SPLIT IN NORMAL USE INVOLVING ENTERING AND LEAVING THE SEAT OF THE CAR. EXPERT AUTO UPHOLSTERY TECHNICIANS ARE RELUCTANT TO REPAIR THE SEAT AS THE PROPER THREAD AND STITCH REQUIRED IS NOT CLEAR AND THEY FEAR LIABILITY SHOULD THE SIDE AIR BAG NOT DISCHARGE AS DESIGNED. REPLACING THE SEAT UPHOLSTERY IS PROHIBITIVELY COSTLY.

NHTSA complaint #11090519 — an unverified report by a vehicle owner.

Filed 13 Mar 2013 LOS Angeles, CA

SEAT BELTS

VW WONT REPLACE A BROKEN SEAT BELT. I HAVE EXTENDED WARRANTY BY FIDELITY AND THEY WONT FIX IT EITHER. THIS IS A SAFETY ISSUE AND UNACCEPTABLE. THE PASSENGER REAR SEATBELT IS STUCK IN THE EXTENDED POSITION. VW QUOTED $500 TO FIX..

NHTSA complaint #10502670 — an unverified report by a vehicle owner.

Filed 3 Dec 2012 at 89,568 miles Roslyn Heights, NY

ELECTRICAL SYSTEM

CAR JUST SHUTS OFF WHILE DRIVING. CHECKED ALL SENSORS ARE WORKING PROPERLY. AND NO CAR WONT START. ECU FAULTY, REPROGRAM OR REPLACEMENT NEED.

NHTSA complaint #10487168 — an unverified report by a vehicle owner.

Filed 2 Feb 2011 at 100,600 miles SAN Diego, CA

SEAT BELTS

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN GOLF R32. THE CONTACT STATED THAT THE REAR CENTER SEAT BELTS FAILED AND WERE UNABLE TO RETRACT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THEY WOULD LOOK INTO IT AND CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 100,600.

NHTSA complaint #10380010 — an unverified report by a vehicle owner.

Filed 7 May 2010 at 28,250 miles Portland, OR

AIR BAGS:SIDE/WINDOW

I BOUGHT A 2004 VOLKSWAGEN R32 AROUND NOVEMBER OF 08 AND ALL WAS OKAY, I NOTICED ONE DAY ABOUT 2 WEEKS LATER WHEN PUTTING MY SEAT ON THE DRIVERS SIDE BACK TO DRIVING POSITION THE AIRBAG FAULT LIGHT CAME ON IMMEDIATELY. I DO KNOW OTHERS THAT THE AIRBAG LIGHT HAS COME ON DUE TO IMPROPER WIRING LENGTH AS WELL (AROUND 12-15 OTHERS ON THE VW R32 FORUMS. WHEN YOU MOVE THE SEAT FORWARDS AND BACKWARDS ENOUGH THE WIRE WILL BECOME TIGHT AND EVENTUALLY PULL OUT OF THE AIRBAG IGNITER. THIS TOPIC IS ON EVERY VOLKSWAGEN FORUM FROM HERE TO GERMANY. OTHER VW'S WITH SEAT AIRBAGS HAVE THE SAME PROBLEM I HAVE DISCOVERED. I HOPE TO HEAR BACK FROM YOU SOON AS I WOULD NOT LIKE TO GET IN AN ACCIDENT AND HAVE THE AIRBAG NOT DEPLOY. I WOULD BE SHOCKED IF VW JUST LET THIS CONTINUE INTO THE FUTURE, THE 2008 R32'S HAVE THE SAME PROBLEM I'VE LEARNED. PLEASE HELP ME!!

NHTSA complaint #10329310 — an unverified report by a vehicle owner.

Filed 31 Dec 2008 at 43,500 miles Louisville, KY

ENGINE AND ENGINE COOLING:COOLING SYSTEM

SERVICE BULLETIN # 004, NHTSA NUMBER 10011567, FAILURE OF ENGINE COOLANT TEMPERATURE SENSOR AT 43,500 MILES. ENGINE NEVER WARMED TO OPERATING TEMPERATURE OF 87 DEGREES, OPENED THERMOSTAT AT 75 DEGREES.

NHTSA complaint #10253339 — an unverified report by a vehicle owner.

Filed 15 Jul 2008 at 74,364 miles Fort Worth, TX Fire

ENGINE AND ENGINE COOLING

ON JULY 13, 2008 WHILE DRIVING MY 2004 VOLKWAGEN R32 I NOTICED THAT THE CAR WAS DRIVING REALLY ROUGH AFTER I MADE AN EXIT FROM THE EXPRESSWAY WHEN I MADE IT TO A COMPLETE STOP I NOTICED THE SMELL OF ELECTRICAL/PLASTIC FIRE. I PULLED INTO A PARKING SPOT AND OBSERVED SMOKE COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND SMOKE AND FLAMES WERE COMING FROM THE CENTER OF THE ENGINE AREA I WAS ABLE TO EXTINGUISH THE FLAMES BEFORE IT SPREAD. THE DEVICE THAT WAS CAUSING THE FIRE IS CALLED A COIL PACK. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME. I TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED. I DID KEEP THE OLD PARTS AND TOOK PHOTOS OF THE DAMAGE. THE DEALER REPAIRED THE BURNT COIL PACK CONNECTOR HOWEVER THEY DID NOT HAVE THE ACTUAL COIL PACK TO REPLACE THE DAMAGED ONE. I WAS ABLE TO LOCATE A REPLACEMENT OEM THROUGH A DIFFERENT PARTS RETAILER. THE DEALER CHARGED ME TO REPAIR THE BURNED CONNECTOR AS MY CAR IS NO LONGER UNDER WARRANTY.

NHTSA complaint #10234417 — an unverified report by a vehicle owner.

Filed 28 Dec 2007 at 30,000 miles LOS Angeles, CA

EXTERIOR LIGHTING

I PURCHASED THE CAR IN NOV 2006 AND SINCE THEN HAD NUMEROUS PROBLEMS WITH THE CAR, RIGHT FORM THE START. TIRE PRESSURE LIGHT WAS ON FOR 10 MONTHS, UNABLE TO FIX, REMOTE GARAGE OPENER NOT WORKING PROPERLY, REMOTE CONTROL DOESN'T OPEN THE CAR, BACK DOOR DOESN'T OPEN AT ALL, ONE OF THE STUDS UNDERNEATH BROKE ON FREEWAY GOING TO LAS VEGAS, ENGINE LIGHT ON, CAR OVERHEATING.