Owners have filed 163 complaints
about the 2023 Volkswagen Taos with NHTSA between 2023 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 2 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Volkswagen Taos. 50 means typical for this
model; 100 means roughly double.
Severity — 13
2.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
88% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2023 compares with every other Volkswagen Taos
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
112.5%
1,000 – 9,999 miles
112.5%
10,000 – 24,999 miles
562.5%
100,000 – 149,999 miles
112.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2023peak 9Jul 2026
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Round Lake, ILCrash1 injured
AIR BAGS
Air bags did not deploy after a direct driver side hit, and I was injured because of the accident. Car was declared a total loss by the insurance. The car is being held by State Farm if inspection needs to happen. I was hurt because of the car accident, and I fear for my life or my child’s life if they would have been in the car. I want to prevent any future injuries. I was driving 50 MPH on route 60 when I was hit on my side. There was no warning light on prior to the failure.
NHTSA complaint #11738648 — an unverified report by a vehicle owner.
Estero, FLCrash
VEHICLE SPEED CONTROL
Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.
NHTSA complaint #11514855 — an unverified report by a vehicle owner.
Estero, FLCrash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.
NHTSA complaint #11514855 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Flower Mound, TX
ENGINE
head gasket well known issue with no campaign or warranty coverage Volkswagen issued an official TSB 15-23-01 (Head Gasket Leakage) acknowledging that the original factory head gasket design on early Taos models allows coolant to leak. The production line was eventually updated with a redesigned gasket. They denied coverage or even partial reduction in labor.
NHTSA complaint #11752754 — an unverified report by a vehicle owner.
Mount Pleasant, SC
FUEL/PROPULSION SYSTEM
I purchased a 2023 VW Taos SE about a year ago (May 2025) as CPO less than 7k miles. It is still under the warranty; however, I already had to bring this Taos to the VW dealership for 3x. First was A/C was not cool enough. They found a leak. In June 2026, I had to bring due to the engine light being on. They found out EVAP fuel leak detection pump being faulty. And less than 1 month later (July 2026), once again the engine light came on. This time apparently EVAP canister is the problem and needs to be replaced . My Taos is currently at the dealership. I am reporting this, in case other Taos owners have similar experiences. Thank you.
NHTSA complaint #11749355 — an unverified report by a vehicle owner.
Baltimore, MD
SERVICE BRAKES
am reporting a recurring rear brake issue with my vehicle. The rear brake pads and rotors have required replacement approximately every 20,000 miles, which appears abnormal given that the front brake pads have never required replacement and are still measuring approximately 8 mm. The rear brakes have worn prematurely and unevenly compared with the front brakes despite normal driving conditions. I am concerned this may indicate a defect involving the rear braking system, electronic parking brake, brake bias, calipers, or related components. The recurring premature rear brake wear has created repeated repair costs and raises concern that the braking system may not be functioning as designed. I would like this documented for safety review.
NHTSA complaint #11748314 — an unverified report by a vehicle owner.
Mckinney, TX
SERVICE BRAKES
The brakes have prematurely worn to 1mm at 20,000 miles. Volkswagen is aware and has issued a TSB regarding the premature wear, however they failed to notify us during the first 2 service appointments that the wear on the brakes were due to be replaced. I feel this was intentional as they did not want to replace under the TSB and they waited until the wear was too severe and past the TSB date. Volkswagen waited to tell my 17 year old daughter that the brakes were worn and needed replacement at that point. Volkswagen is aware of the premature wear on the brakes and has put people at risk like my 17 year old daughter by not extending the warranty for longer than 2yr/24k miles or whichever comes first. This should be a minimum of 40k miles as rear brakes should not wear in that time frame on any vehicle. I also do not believe I was made aware of the issue or TSB at the time of vehicle purchase which fell well before the end date/mileage of the TSB.
NHTSA complaint #11745599 — an unverified report by a vehicle owner.
Saugerties, NY
AIR BAGS
Only when lighter weight adults are in the front seat - if they move around at all the airbag sensor goes off. Meaning the airbags won’t deploy if we get into an accident. Seems like a major flaw! Even if while they are moving around an alarm went off why would it not reset once the person stopped moving around? It stays off for sometime afterward and beeps constantly. This has happened repeatedly and was told to keep cell phones off the seats. Believe me, we make sure the phones NEVER touch the seats any longer but it still happens and for a bit I just gave up reporting it to service but it happened again when I picked up my daughter from jfk on Tuesday
NHTSA complaint #11745367 — an unverified report by a vehicle owner.
Waukesha, WI
POWER TRAIN
My 2023 VW Taos Se has been diagnosed with head gasket failure. Denied “goodwill assistance.” I did state that VW has issued a TSB (TSB 15-23-01. I currently have 80,380 miles on the vehicle. Known engineering failure, not wear and tear.
NHTSA complaint #11744610 — an unverified report by a vehicle owner.
Round Lake, ILCrash1 injured
AIR BAGS
Air bags did not deploy after a direct driver side hit, and I was injured because of the accident. Car was declared a total loss by the insurance. The car is being held by State Farm if inspection needs to happen. I was hurt because of the car accident, and I fear for my life or my child’s life if they would have been in the car. I want to prevent any future injuries. I was driving 50 MPH on route 60 when I was hit on my side. There was no warning light on prior to the failure.
NHTSA complaint #11738648 — an unverified report by a vehicle owner.
Ranchos de Taos, NM
ELECTRICAL SYSTEM
In two separate instances the Autonomous Emergency Brake system was activated. Luckily there i didn't cause an accident. There was no one in front of me either times. Thats the worst of all the issues the vehicle has.
NHTSA complaint #11738657 — an unverified report by a vehicle owner.
Ranchos de Taos, NM
SERVICE BRAKES
In two separate instances the Autonomous Emergency Brake system was activated. Luckily there i didn't cause an accident. There was no one in front of me either times. Thats the worst of all the issues the vehicle has.
NHTSA complaint #11738657 — an unverified report by a vehicle owner.
In two separate instances the Autonomous Emergency Brake system was activated. Luckily there i didn't cause an accident. There was no one in front of me either times. Thats the worst of all the issues the vehicle has.
NHTSA complaint #11738657 — an unverified report by a vehicle owner.
Fountain, CO
POWER TRAIN
On April 27, 2025, in [XXX] , the vehicle displayed a low coolant warning in the morning. The owner replenished the coolant as instructed, the warning cleared, and the vehicle was driven to work without incident. Later that day, while traveling southbound on [XXX] at approximately 60 mph, the engine overheat warning activated, forcing the driver to stop and pull over. The vehicle required two separate tows — first to the residence, then to the dealership the following day. On April 30, 2025, the dealership completed a full warranty repair replacing the engine head gasket and seals under TSB 2071245/1, a Volkswagen-issued Technical Service Bulletin acknowledging a known manufacturing defect in the 2022–2023 Taos cooling system, for which there is no recall issued. A formal case was opened with VW Customer Care prior to the repair visit and is on record. This incident occurred just before the vehicle’s warranty expiration at 30,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11736809 — an unverified report by a vehicle owner.
Fountain, CO
ENGINE
On April 27, 2025, in [XXX] , the vehicle displayed a low coolant warning in the morning. The owner replenished the coolant as instructed, the warning cleared, and the vehicle was driven to work without incident. Later that day, while traveling southbound on [XXX] at approximately 60 mph, the engine overheat warning activated, forcing the driver to stop and pull over. The vehicle required two separate tows — first to the residence, then to the dealership the following day. On April 30, 2025, the dealership completed a full warranty repair replacing the engine head gasket and seals under TSB 2071245/1, a Volkswagen-issued Technical Service Bulletin acknowledging a known manufacturing defect in the 2022–2023 Taos cooling system, for which there is no recall issued. A formal case was opened with VW Customer Care prior to the repair visit and is on record. This incident occurred just before the vehicle’s warranty expiration at 30,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11736809 — an unverified report by a vehicle owner.
Harrisburg, PA
POWER TRAIN
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the vehicle became immobilized in active traffic and on high-speed roadways. TECHNICAL DATA OF FAILURE: Factory-level ODIS diagnostic logs (recorded Feb 3 and March 17, 2026) reveal that the transmission’s "Actual position clutch 1" reports a constant value of -0.69 bar. In an automotive hydraulic system engineered for positive pressure, a reading of -0.69 bar is a physical impossibility (a vacuum state). This indicates a total failure of the pressure sensor/TCU logic, leading to the unintentional disengagement of the primary drive clutch. DECEPTIVE REPORTING RISK: Authorized service centers have been documented falsifying the safety status of this vehicle. Despite possessing internal diagnostic logs showing the -0.69 bar vacuum failure, a dealership issued a final Service Order certifying "No issues found" and stating "Actual values match." This reporting practice is forcing a vehicle with a known, documented powertrain failure back onto public roads, creating a severe life-safety risk for occupants and other motorists. The vehicle is currently grounded to prevent a collision.
NHTSA complaint #11736005 — an unverified report by a vehicle owner.
Harrisburg, PA
VEHICLE SPEED CONTROL
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the vehicle became immobilized in active traffic and on high-speed roadways. TECHNICAL DATA OF FAILURE: Factory-level ODIS diagnostic logs (recorded Feb 3 and March 17, 2026) reveal that the transmission’s "Actual position clutch 1" reports a constant value of -0.69 bar. In an automotive hydraulic system engineered for positive pressure, a reading of -0.69 bar is a physical impossibility (a vacuum state). This indicates a total failure of the pressure sensor/TCU logic, leading to the unintentional disengagement of the primary drive clutch. DECEPTIVE REPORTING RISK: Authorized service centers have been documented falsifying the safety status of this vehicle. Despite possessing internal diagnostic logs showing the -0.69 bar vacuum failure, a dealership issued a final Service Order certifying "No issues found" and stating "Actual values match." This reporting practice is forcing a vehicle with a known, documented powertrain failure back onto public roads, creating a severe life-safety risk for occupants and other motorists. The vehicle is currently grounded to prevent a collision.
NHTSA complaint #11736005 — an unverified report by a vehicle owner.
Harrisburg, PA
ELECTRICAL SYSTEM
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the vehicle became immobilized in active traffic and on high-speed roadways. TECHNICAL DATA OF FAILURE: Factory-level ODIS diagnostic logs (recorded Feb 3 and March 17, 2026) reveal that the transmission’s "Actual position clutch 1" reports a constant value of -0.69 bar. In an automotive hydraulic system engineered for positive pressure, a reading of -0.69 bar is a physical impossibility (a vacuum state). This indicates a total failure of the pressure sensor/TCU logic, leading to the unintentional disengagement of the primary drive clutch. DECEPTIVE REPORTING RISK: Authorized service centers have been documented falsifying the safety status of this vehicle. Despite possessing internal diagnostic logs showing the -0.69 bar vacuum failure, a dealership issued a final Service Order certifying "No issues found" and stating "Actual values match." This reporting practice is forcing a vehicle with a known, documented powertrain failure back onto public roads, creating a severe life-safety risk for occupants and other motorists. The vehicle is currently grounded to prevent a collision.
NHTSA complaint #11736005 — an unverified report by a vehicle owner.
New York, NY
ENGINE
This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a recall. I should have been notified and the car should have been repaired at VW’s expense. They have explained since your agency didn’t issue a recall, they dot need to inform the public. Now they are expecting me to pay $3000 to correct their design error and also pay for rental car while it is under repair. This is a major violation of the lemon law, and yet there are numerous verified complaints. Issue a recall on the 2023 Taos, they are clearly scamming owners and leaving them in danger with a vehicle that has a faulty engine part. Owners like me, should have their car repaired by the responsible party, VW
NHTSA complaint #11734447 — an unverified report by a vehicle owner.
New York, NY
FUEL/PROPULSION SYSTEM
This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a recall. I should have been notified and the car should have been repaired at VW’s expense. They have explained since your agency didn’t issue a recall, they dot need to inform the public. Now they are expecting me to pay $3000 to correct their design error and also pay for rental car while it is under repair. This is a major violation of the lemon law, and yet there are numerous verified complaints. Issue a recall on the 2023 Taos, they are clearly scamming owners and leaving them in danger with a vehicle that has a faulty engine part. Owners like me, should have their car repaired by the responsible party, VW
NHTSA complaint #11734447 — an unverified report by a vehicle owner.
Aubrey, TX
ELECTRICAL SYSTEM
Whole dash goes black while driving. Also fuel system is not up to par. Rear brakes fail after 6months on my third time changing them since I purchase the car.
NHTSA complaint #11732878 — an unverified report by a vehicle owner.
Aubrey, TX
SERVICE BRAKES
Whole dash goes black while driving. Also fuel system is not up to par. Rear brakes fail after 6months on my third time changing them since I purchase the car.
NHTSA complaint #11732878 — an unverified report by a vehicle owner.
Aubrey, TX
FUEL/PROPULSION SYSTEM
Whole dash goes black while driving. Also fuel system is not up to par. Rear brakes fail after 6months on my third time changing them since I purchase the car.
NHTSA complaint #11732878 — an unverified report by a vehicle owner.
Brookfield, IL
SERVICE BRAKES
Rear brake wearing out extremely fast. No warning from VW Replaced twice in 40 000
NHTSA complaint #11729197 — an unverified report by a vehicle owner.
Huntington Station, NY
ENGINE
Cylinder head gaskets) replaced - Cylinder head serviced/repaired - Timing belt replaced
NHTSA complaint #11728530 — an unverified report by a vehicle owner.
Los Angeles, CA
ELECTRICAL SYSTEM
Started driving, engine light comes on and it shows error code “start/stop error” Car won’t go past 30pmh.
NHTSA complaint #11723593 — an unverified report by a vehicle owner.
Los Angeles, CA
ENGINE
Started driving, engine light comes on and it shows error code “start/stop error” Car won’t go past 30pmh.
NHTSA complaint #11723593 — an unverified report by a vehicle owner.
Manassas, VA
ENGINE
I took the vehicle in to the VW dealership for service on 06/30/25 and they found that the head gasket had failed after only 26500 miles. A failed head gasket could lead to engine failure during operation which would create a significant safety issue.
NHTSA complaint #11721159 — an unverified report by a vehicle owner.