2024 Volkswagen Taos driver assist problems

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The center console repeatedly displays the message "Emergency call cannot be made." The message first appeared in approximately a few months after starting the lease and has recurred since. When it appears it interrupts navigation guidance and audio playback, and it can repeat several times during a single drive, including while driving at highway speed. The repeated alerts are a distraction while driving. The emergency call (SOS) system does not function reliably. I cannot depend on it to summon assistance after a crash, which is the purpose of the system. The vehicle was taken to several authorized VW dealers. They said this is a known issue and had little to offer. I contacted VW directly who helped change the network configuration on the telematics unit. The fault stopped for approximately 6 month and then returned. It is currently occurring on a regular basis. The vehicle has approximately 10,000 miles. No crash, fire, or injury has resulted.

NHTSA complaint #11762638 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The center console repeatedly displays the message "Emergency call cannot be made." The message first appeared in approximately a few months after starting the lease and has recurred since. When it appears it interrupts navigation guidance and audio playback, and it can repeat several times during a single drive, including while driving at highway speed. The repeated alerts are a distraction while driving. The emergency call (SOS) system does not function reliably. I cannot depend on it to summon assistance after a crash, which is the purpose of the system. The vehicle was taken to several authorized VW dealers. They said this is a known issue and had little to offer. I contacted VW directly who helped change the network configuration on the telematics unit. The fault stopped for approximately 6 month and then returned. It is currently occurring on a regular basis. The vehicle has approximately 10,000 miles. No crash, fire, or injury has resulted.

NHTSA complaint #11762638 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I have been to the dealership numerous times since buying the vehicle over engine issues. Typically what happens is either the epc, check engine light, or both come on. All advanced driver systems turn off and the car enters limp mode where I can barely get it above 30 mph. The first time I was told it was an issue with spark plugs. The second time I was told a part did not get put back on correctly after changing my oil. The third time I was told spark plugs at first but when I reminded them they had changed them less than a year ago I was told it was bad gas. I had the dept of agriculture in MS check the gas at the station and it was fine. Then it happened again and I was told again bad gas. There have been numerous reports of similar on social media I have photos and pdfs of the reports but could not upload them all.

NHTSA complaint #11761558 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2024 Volkswagen Taos. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact associated the failure with NHTSA Campaign Number: 26V473000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 42,000.

NHTSA complaint #11753560 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Driving on several occasions and the adaptive cruise control has completely stopped working while driving at highway speeds on numerous occasions. A dealership replaced the cruise control system. There are serious electrical problems with this car. Sometimes the cruise will stop working, the air doesn't work correctly, the screen will randomly get hot, shut off, glitch, buttons on steering wheel will randomly stop working, SOS system will randomly go off. Three dealerships have told my wife and I we are stupid and don't know how to work the car. Can provide pictures and videos but dealerships can never replicate the issue.

NHTSA complaint #11666913 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Driving on several occasions and the adaptive cruise control has completely stopped working while driving at highway speeds on numerous occasions. A dealership replaced the cruise control system. There are serious electrical problems with this car. Sometimes the cruise will stop working, the air doesn't work correctly, the screen will randomly get hot, shut off, glitch, buttons on steering wheel will randomly stop working, SOS system will randomly go off. Three dealerships have told my wife and I we are stupid and don't know how to work the car. Can provide pictures and videos but dealerships can never replicate the issue.

NHTSA complaint #11666913 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

VOLKSWAGEN CARE CASE# 06671593. 2024 VOLKSWAGEN TAOS SE FWD CURRENT MILEAGE 11,411. ONGOING BRAKE SYSTEM MALFUNCTIONS FOR MONTHS ON BOTH FRONT AND REAR WHICH HAVE STILL NOT BEEN REPAIRED. LOUD GRINDING, SQUEAKING, GURGLING NOISES AND BURNT BRAKE PADS SMELL FROM FRONT BRAKES. BRAKES FEEL AS IF THEY WERE SLIPPING OR ENGAGING TOO HARSHLY. FINALLY REAR BRAKE PADS WERE REPLACED BY COACHELLA VALLEY VOLKSWAGEN ON 02/04/25 WITHOUT REAR ROTORS RESURFACED OR REPLACED AND SUCH AFFECTED THE VEHICLES BRAKE PERFORMANCE EVEN WORSE, ALMOST CAUSING ME INTO A HEAD ON COLLISION ON MY WAY HOME AFTER SPENDING THE ENTIRE DAY WAITING FOR MY VEHICLE IN THEIR SERVICE DEPARTMENT. THE VEHICLE HAS HAD TROUBLE STARTING UP AS IF IT HAD A DED BATTERY. GAS DIGITAL ODOMETERS, BOTH NUMERICAL AND DASH SYMBOLS OFTEN GET FROZEN WHEN FUELING UP COMPLETELY. GAS ODOMETER WILL REFLECT ABOVE 345 MILES - 400 MILES TO THE EMPTY AND WILL REMAIN FROZEN FOR MULTIPLE DAYS. CUSTOMER HAS TO BASE DRIVING OFF THE MILES AFTER REFUELING INFORMATION SCREEN IN ORDERTO DRIVE VEHICLE. ENTIRE MEDIA SCREEN COMPLETELY FREEZES WHEN DRIVING ON A ROAD TRIP NO MATTER WHAT DEVICE IS CONNECTED BOTH ANDROID OR IPHONE. CUSTOMER HAS HAD TO PULL OVER AND COMPLETELY TURN OFF VEHICLE AROUND 5 MINUTES IN ORDER TO UNFREEZE MEDIA SCREEN. LANE KEEPING SYSTEM MALFUNCTIONS SPECIALLY AT HIGH TEMPERATURE DAYS. LANE KEEPING SYSTEM NOT AVAILABLE SIGN APPEARS FOR MOST OF THE DAY; HOURGLASS NEXT TO A WHITE VEHICLE SIGN WARNING APPEARS MOST OF THE DAY DURING HIGH TEMPERATURES, SIGN TURNS INTO YELLOW / ORANGE WARNING. YELLOW LANE ASSIST CURRENTLY NOT AVAILABLE WARNING SIGN APPEARS IN THE MIDDLE OF THE DASHBOARD. YELLOW EXCLAMATION / TRIANGLE WARNING SIGN APPEARS TO THE LEFT OF THE DASHBOARD. EPC WARNING LIGHT HAS TUNRNED ON AND OFF MULTIPLE TIMES TO THE RIGHT SIDE OF THE DASHBOARD SINCE VEHICLE HAD 2287 MILES.

NHTSA complaint #11646602 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

VW CarNet module 75 emergency call module and communication unit is "faulty needs replaced". DTC is B20004B and DTC B14D796 "internal malfunction of the module. Needs replaced." I own 3 VWs and this Module keep failing in our VWs this is major Safty concern for me and my Family this service calls 911 and give gps location in an event of an accident and VW is refusing to do a recall on this all the modules are on backover with no ETA on when customers can get the car fix i was informed it may take a year. This is on a Frist come Frist service so it may take longer i lease and VW is breaking my lease agreement this was included in my lease and vw wont buy back my new car. 2024 carnet has never worked.

NHTSA complaint #11596999 — an unverified report by a vehicle owner.