I HAVE A 2000 VOLVO S70 WITH ETS LIGHT AND CHECK ENGINE LIGHT ON. THE CAR STALLS AND SURGES/LUNGES AT ALL RATES OF SPEED AND IS VERY UNSAFE. AFTER DOING RESEARCH I FOUND OUT THERE WAS A RECALL ON THIS PART. I CALLED MY LOCAL DEALER AND RAN THE VIN#. THEY STATED THE RECALL WAS DONE IN 2009. I CALLED VOLVO CORP. CUSTOMER CARE LINE AND THEY STATED THAT MY CAR WAS TOO OLD AND NO LONGER COVERED UNDER THE WARRANTY/RECALL. I DON'T UNDERSTAND HOW I AM RESPONSIBLE FOR PAYING FOR A FAULTY PART BY THE OEM MANUFACTURE WHEN THEY REPLACED THE FAULTY PART WITH FAULTY PARTS. IN MY RESEARCH I FOUND OUT IF MY ELECTRONIC THROTTLE BODY WAS REPLACE IT WOULD HAVE A YELLOW LABEL ON IT. MINE DOES NOT. IT HAS THE ORIGINAL WHITE LABEL ON IT. I BELIEVE THAT IT MAY HAVE HAD THE SOFTWARE UPGRADE AND CLEANED BUT I DO NOT BELIEVE THE ACTUAL UNIT WAS REPLACED. I TOOK MY CAR INTO THE LOCAL VOLVO STORE IN WINTER PARK FL WHERE I WAS CHARGED A TOTAL OF $127 AND SOME CHANGE TO TELL ME THAT I NEEDED A NEW ELECTRONIC THROTTLE BODY AND WOULD REQUIRE A NEW SOFTWARE UPGRADE. TOTAL COST TO REPAIR $880.00 AND QUOTE DOES NOT SAY THAT THE SOFTWARE UPDATE IS INCLUDED. I AM NOT THE ORIGINAL OWNER OF THE CAR. I BOUGHT IT WITH 75,000 MILES AND CURRENTLY HAVE 92,000 MILES. VOLVOS EFFORTS TO FIX THIS PROBLEM IS NOT WORKING AND IF IT DOES WORK IT DOES NOT FIX THE CAR FOR VERY LONG. WHY IS IT THAT THE WARRANTY FOR THE RECALL PART IS BASED ON THE TOTAL VEHICLE MILEAGE AND AGE INSTEAD OF THE AGE AND MILEAGE OF THE REPLACEMENT PART OR FROM THE TIME THE RECALL WAS ISSUED? I DO NOT HAVE ANY FAITH THAT SPENDING THE MONEY TO FIX THE CAR WILL SOLVE THE PROBLEM ONLY DELAY IT FROM RECURRING WITH IN MONTHS OR FEW THOUSAND MILES. THIS IS STILL AN ON GOING PROBLEM WITH THIS MODEL CAR AND VOLVO DOES NOT SEEM TO CARE THAT THEY ARE PUTTING LIVES IN DANGER.
NHTSA complaint #10495351 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 VOLVO S-70. WHILE REFUELING THE VEHICLE THE CONTACT NOTICED A STRONG, OVERPOWERING GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A FUEL LEAK AT THE TOP OF FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10475610 — an unverified report by a vehicle owner.
I WAS UNABLE TO START THE VOLVO S70 2000 ENGINE AT ALL ON 7/2/12 AND AFTER CHECKED BY TECHNICIAN THAT THE FUEL PUMP WAS NOT WORKING AND REPLACEMENT WAS NEEDED. THIS PROBLEMS HAD OCCURRED MANY TIMES IN THE LAST 6 MONTHS, YET I WAS ABLE TO START THE ENGINE AFTER SEVERAL TRIES. THIS TIME, THE ENGINE WAS NOT STARTED AT ALL EVEN WITH MANY TRIES THAT THE FUEL PUMP REPLACEMENT IS DEFINITELY NEEDED AND IT COSTS ME $732 TO FIX IT ON 7/3/12. BASED ON THE VOLVO RECALLS HISTORY, VOLVO S70 FROM 2001 FORWARDS MODELS WERE RECALLED. BUT I WONDER WHY WAS NOT FOR MY S70 2000 WHICH HAD THE SIMILAR PROBLEM. PLEASE INSTRUCT AND ASSIST ON HOW TO RECEIVED REIMBURSEMENT FROM VOLVO THE COST OF THE FUEL REPLACEMENT SINCE THIS WAS THE SIMILAR PROBLEM IN THE RECALLS FOR VOLVO S70 FROM 2001 FORWARDS MODELS.
NHTSA complaint #10464126 — an unverified report by a vehicle owner.
THIS COMPLAINT IS AGAINST VOLVO AMERICA, I OWN A 1999 VOLVO S70 WITH 214,000 MILES. VOLVO CLAIMS THAT IT HAD A SOFTWARE UPGRADE FOR MY ELECTRONIC THROTTLE CONTROL MODULE. VOLVO HAD A RECALL FOR THIS ITEM, BUT IT ONLY COVERED THIS RECALL UPTO 200,000 MILES. MY VOLVO NEVER HAD THE PART REPLACED, VOLVO ONLY DID A "SOFTWARE UPGRADE." THE ETC IS FAILING AND MAY FAIL ON THE FREEWAY, PLACING MY LIFE AND THE LIFE OF OTHER AMERICAN DRIVERS IN DANGER. WHY HAS VOLVO GOT AWAY WITH FAILING ELECTRONICS WHICH WILL TURN THE CAR OFF ON THE FREEWAY AND WILL TAKE PEOPLE'S LIVES. DO SOMETHING ABOUT THIS.
NHTSA complaint #10402140 — an unverified report by a vehicle owner.
1999 VOLVO S70. MECHANICAL PROBLEMS STARTED IN 2005.THE VEHICLE WOULD SUDDENLY STALL WITH NO WARNING, USUALLY IN RUSH HOUR TRAFFIC. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE, BUT OFTEN IT WOULD GO NO MORE THAN 20-30 MPH. ALSO, SOME OF THE LIGHTS ON THE DASH WOULD COME ON AND GO OFF. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER AT LEAST SIXTEEN TIMES.THEY SAY THEY CAN'T DUPLICATE THE PROBLEM, SO THEY CAN'T FIX IT. MEANTIME, MY CAR COMES TO A DEAD STOP ON HOUSTON STREETS AND FREEWAYS WITH 18-WHEELERS, TRUCKS, AND CARS BEHIND IT. THIS A ROLLING COFFIN. I AM GOING TO GET REAR-ENDED AND SOMEONE IS GOING TO BE KILLED. MAYBE SEVERAL "SOMEONE'S". VOLVO OF HOUSTON DOESN'T CARE. WE BOUGHT THE CAR THERE. IT HAS HAD MAINTENANCE SERVICE THERE OVER THE YEARS. THESE PEOPLE TOOK OUR $27,000 AND GAVE US A "KILLER" CAR. I AM TERRIFIED WHEN I HAVE TO DRIVE IT. SINCE 2005, EVERY TIME I GET IN THIS CAR I WONDER IF I WILL GET HOME ALIVE. I WOULD LIKE FOR SOMEONE AT VOLVO TO TAKE THIS CAR AND LET THEIR WIFE, MOTHER, OR DAUGHTER DRIVE IT. LET THEM WORRY ABOUT GETTING KILLED ON A HOUSTON STREET. THIS CAR HAS DONE THIS AT LEAST 20 TIMES, MAYBE MORE. I NEVER KNOW IF I WILL GET WHERE I AM GOING OUT AND I DEFINITELY DON'T KNOW IF I WILL GET HOME A L I V E! THIS CAR IS GOING TO GET SOMEONE KILLED. THIS CAR IS GOING TO GET SOMEONE KILLED. DID I MENTION THAT THIS CAR IS GONG TO GET SOMEONE KILLED?? I WOULD LIKE TO GIVE THIS CAR TO A PRESIDENT OR VICE-PRESIDENT AT VOLVO SO THEY COULD LET THEIR LOVED ONES DRIVE AND WORRY A BOUT "SOMEONE GETTING KILLED". I HAVE DEALT WITH VOLVO SINCE 2005. THEY DON'T CARE. MAKING MONEY BY SELLING CARS IS ALL THAT IS IMPORTANT TO THEM. EVEN IF THE DRIVER GETS KILLED BECAUSE THEY DON'T KNOW HOW TO FIX THE PROBLEM THAT IS GOING TO CAUSE THE DEATH. I ASKED THE [XXX], AT VOLVO OF HOUSTON TODAY IF HE WOULD LIKE TO LET HIS WIFE, MOTHER, OR DAUGHTER DRIVE THIS CAR. HE JUST LOOKED AT ME AND SAID NOTHING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
NHTSA complaint #10399141 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 VOLVO S70. FOR A NUMBER OF MONTHS THE CONTACT COMPLAINED TO AN INDEPENDENT REPAIR SHOP ABOUT THE STRONG SMELL OF GAS ACCUMULATING OVERNIGHT IN THE GARAGE AFTER FILLING THE GAS TANK TO FULL. THE CONTACT WAS ADVISED IT WAS EITHER THE GAS CAP OR THE FUEL TANK. THE GAS CAP WAS REPLACED, BUT THERE WAS STILL NO IMPROVEMENT. THE CONTACT RETURNED TO THE REPAIR SHOP WHERE THE PROBLEM WAS IDENTIFIED AS FAILED SEALS ON THE METAL FUEL LINES ENTERING AND EXITING THE LID OF THE FUEL PUMP INSTALLED ON TOP OF THE FUEL TANK UNDER THE TRUNK. THE ADHESIVE OR SEALANT THAT SECURED THE METAL IN THE LINE AND METAL OUT LINE TO THE FILTERS PLASTIC LID HAD CRACKED AND GAS VAPORS AND GASOLINE LEAKED OUT OF THE CRACKS. THE FUEL PUMP WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 170,750. UPDATED 03/15/11
NHTSA complaint #10377140 — an unverified report by a vehicle owner.
2000 VOLVO S70 4 DOOR, AWD, TURBO SEDAN STALLED OUT IN TRAFFIC, NEARLY CAUSING A SERIOUS ACCIDENT. CAR WAS ON A HILL WHEN IT HAPPENED IN UPSTATE NEW YORK. TOOK 6 TRIES TO GET IT RESTARTED IN HEAVY TRAFFIC.
NHTSA complaint #10280614 — an unverified report by a vehicle owner.
WE OWN A 1999 VOLVO S70. WHILE DRIVING THE CAR IT STARTED TO SURGE WHILE AT A STOP WITHOUT AND FOOT ON THE GAS PEDAL AT ALL. WHILE TRYING TO PULL OUT FROM A STOP SIGN THE CAR HAD A MIND OF ITS OWN. IT DID WHAT IT WANTED TOO WITHOUT MY CONTROLLING IT. THE GAS PEDAL WENT UP AND DOWN ALL BY ITSELF. THE CAR THEN STALLED AND WOULD NOT START AND RUN. A CHECK ENGINE LIGHT CAME ON AND A ETS LIGHT CAME ON. LUCKY WE WHERE NOT ON A MAJOR HIGHWAY AND WHERE ABLE TO PULL OVER. WE HAD TO GET A TOW TRUCK TO BRING IT HOME. I CALLED A VOLVO DEALER IN OUR AREA. AFTER SOME RESEARCH ON THE INTERNET I FIND OUT THIS WAS A PROBLEM IN ALL 99 TO 2001 VOLVO'S. A RECALL HAD BEEN ISSUED FOR THIS PROBLEM. THE VOLVO DEALER WILL ONLY UPGRADE A SOFTWARE ISSUE. IF THE PART { ETM} FAILS THEY WILL NOT REPLACE IT. WE NEVER HAD A CAR THAT THE GAS PEDAL IS CONTROLLED BY THIS SYSTEM. AFTER GETTING OUT CAR BACK FROM THE DEALER THE SAME DAY IT DID IT AGAIN. WE TOOK THE CAR BACK AND EVEN THOUGH THE CAR MEETS THE RECALL REQUIREMENTS THEY WILL NOT REPLACE IT THE ETM. NOW WE HAVE A CAR THAT IS NOT SAFE TO DRIVE. IF THIS HAD HAPPENED ON A INTERSTATE WE COULD HAVE BEEN REARENDED OR RAN INTO SOMEONE ELSE. PLEASE HELP.
NHTSA complaint #10267445 — an unverified report by a vehicle owner.
ETM ISSUE CAR STOPPED ACCELERATING ENDED UP HAVING TO PULL OFF THE ROAD. ETM MAY ACT NORMAL OR GO INTO LIMP HOME MODE AT ANY MOMENT SOMETIMES YOU CAN DRIVE ALL DAY N PROBLEMS OTHER DAYS YOU CAN'T GO ANYWHERE. WHEN AFFECTED RPMS WILL NOT EXCEED 2500 AND TOP SPEED SEEMS TO BE ABOUT 20 MPH.
NHTSA complaint #10266730 — an unverified report by a vehicle owner.
I HAVE A 2000 VOLVO S70 WITH THE ELECTRONIC THROTTLE MODULE PROBLEM. MY CAR EXHIBITS THE CLASSICS SYMPTOMS ALREADY NOTED IN NHTSA'S FINDINGS. I JUST WANT TO ADD MY NAME TO THE LIST OF COMPLAINTS THAT VOLVO IS NOT DOING ENOUGH TO FIX THE PROBLEM. THE VOLVO DEALERSHIP I HAVE BEEN TAKING MY CAR TO (IN FIFE, WA) FOR CHRONIC ETS LIGHT COMING ON, CAR RUNNING ROUGH, STALLING, ETC. WILL NOT REPLACE THE ELECTRONIC THROTTLE MODULE EVEN THOUGH THE LIGHT KEEPS COMING ON, THE CAR KEEP STALLING AND RUNNING ROUGH, AND GOING INTO LIMP MODE WHILE DRIVING AT HIGH SPEEDS. I HAVE ASKED THEM IF IT NOT THE ETM THEN WHAT IS IT? AND THEY ONLY TOLD ME TO CHANGE THE AIR FLOW SENSOR WHICH I DID AND THE PROBLEM KEEPS COMING BACK OVER AND OVER. I AM BEYOND FRUSTRATED AND CONCERNED FOR MINE AND MY CHILDREN'S SAFETY BECAUSE THE CAR WILL LOSE THROTTLE POWER ON THE FREEWAY GOING 60 MPH. WHEN ARE THEY GOING TO JUST RECALL THE DARN THING. WHAT CAN I DO. I CALLED 1800-VOLVO CUSTOMER SERVICE AND THEY ROUTED ME RIGHT BACK TO THE SAME DEALERSHIP WHO WON'T FIX ANYTHING IN THE FIRST PLACE! ELIZABETH LARSON
NHTSA complaint #10245278 — an unverified report by a vehicle owner.
I WAS DRIVING NORMALLY ON A PARKWAY IN WASH DC. SUDDENLY THE ENGINE LOST POWER AND WOULD NOT GO MORE THAN 10 MPH. I "LIMPED" TO A GAS STATION AND TURNED OFF THE ENGINE, INSPECTED FOR LOOSE WIRES, OR OTHER OBSERVABLE DEFECTS. WHEN I STARTED THE CAR AGAIN THE ETS LIGHT WAS ON AND STAYED ON. NOW THE CAR RUNS ERRATICALLY LURCHING FORWARD OR SPUTTERING OR JUST PLAIN LOSING POWER AT RANDOM.
NHTSA complaint #10235906 — an unverified report by a vehicle owner.
AT APPROXIMATELY 206,000 MILES MY CAR WOULDN'T DRIVE OVER 40 MPH, THE ENGINE WOULD REV UP ON ITS OWN AND SPUTTERED THROUGHOUT THE REDUCED RPM RANGE. RPMS WOULD NOT GO OVER ABOUT 3500. CHECK ENGINE LIGHT CAME ON. DROVE IT TO VOLVO DEALER AND THEY REPLACED THE THROTTLE BODY AT AN OUT OF POCKET COST TO ME OF APPROXIMATELY $1,000. THEY STATED THAT IT WOULD HAVE BEEN COVERED UP TO 200,000 MILES AS THIS PART HAD A RECALL. I DO NOT FEEL THAT I WAS ADEQUATELY NOTIFIED OF THE RECALL. I RECEIVED A LETTER ABOUT A RECALL LAST YEAR AND CALLED THE DEALER TO ASK WHAT IT ALL MEANT SINCE I DID NOT UNDERSTAND IT. THE DEALER SAID IT WAS JUST A SOFTWARE UPGRADE AND WOULD ONLY TAKE ABOUT FIVE MINUTES. I TOOK THE VEHICLE IN FOR THAT SOFTWARE UPGRADE IN MARCH OF 2007 WITH LESS THAN 200,000 MILES ON THE VEHICLE AND THEY DID NOT SAY ANYTHING ABOUT THE ETM / THROTTLE BODY ISSUE. IT SHOULD HAVE BEEN REPLACED AT THAT TIME.
NHTSA complaint #10231286 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
PURCHASED USED CAR 1 WEEK AGO. 87,000 MI. NO PROBLEMS, ETS LIGHT CAME ON. YELLOW LIGHT, NOT RED = NOT AN EMERGENCY. GOT HOME SAFELY, NO ODD BEHAVIOR, AND READ ABOUT IT IN MANUAL, WHICH SAID TO TAKE TO DEALERSHIP, VERY VAGUE DESCRIPTION. WENT TO START CAR, SMELLED GAS, ROUGH IDLING REVVING 1,000 RPMS WHILE PARKED - I WASN'T EVEN TOUCHING THE PEDAL, BLINKING HEADLIGHTS A.K.A INTERMITTENT POWER. IF THIS OCCURRED ON THE ROAD, I CANNOT PREDICT WHAT COULD HAVE HAPPENED. READ SAME COMPLAINTS ONLINE...EXPENSIVE TO REPLACE ETM UNIT, CONTINUED FAILURE, NO RECALL OR WARRANTY COVERAGE. I DO SEE A RECALL ON 11/14/2006 BUT I'M UNSURE IF THIS IS THE SAME PROBLEM.
NHTSA complaint #10177165 — an unverified report by a vehicle owner.
ETS DASH LIGHT CAME ON, CAR BEGAN TO LOSE POWER, WOULD NOT ACCELERATE. PER THE DIRECTIONS IN THE MANUAL, I STOPPED FOR A WHILE, RESTARTED. THE LIGHT DID NOT COME ON IMMEDIATELY, BUT AFTER SEVERAL MORE MINUTES ON THE ROAD, THE ETS LIGHT CAME ON AGAIN. I WAS ON A HIGHWAY IN ANOTHER STATE WITH MY ELDERLY MOTHER IN THE CAR. THIS WAS A WEEKEND AWAY TO ATTEND A FAMILY WEDDING. I SOUGHT THE ADVICE OF A LOCAL CAR REPAIR WHO INFORMED ME THAT THE PROBLEM WAS COMPUTER-BASED AND HE COULD NOT HELP ME. EVENTUALLY, THE CAR STALLED AND HAD TO BE TOWED ABOUT 50 MILES BACK TO MY VOLVO REPAIR FACILITY. THE ELECTRONIC THROTTLE SYSTEM WAS REPLACED AT A COST OF $ $1131.60. PLUS THE COST OF A CAR RENTAL FOR 2 DAYS OF $80.43, PLUS A TOW OF ABOUT $ $255. IN ADDITION, THE TOWING PROCEDURE PIERCED THE OIL PAN FOR AN ADDITIONAL COST OF ABOUT $925.00. SO THE WHOLE EXPEDITION COST ME $2,393.!!! THE CAR HAS ONLY 62,000 MILES ON IT.
NHTSA complaint #10139453 — an unverified report by a vehicle owner.
DRIVING TO DENVER ON SUNDAY 10/8/2005 AND MY CAR STARTED TO MISS AND JERK SEVERELY. THERE WAS A LOT OF TRAFFIC BEHIND ME GOING WELL OVER 60 MPH AND NO PLACE TO PULL OVER. I ALMOST GOT REAR ENDED. I DON'T HAVE THE MONEY TO FIX THE CAR AS I WAS TOLD THE COST IS OVER $1000. IT NOW DOES THIS INTERMITTENTLY SO I CAN DRIVE IT PART TIME ANYWAY.
NHTSA complaint #10139483 — an unverified report by a vehicle owner.
SERVICE ENGINE LIGHT CAME ON. COMPUTER CHECK AT SHOP SPECIALIZING IN VOLVOS SHOWED THROTTLE BODY WAS DEFECTIVE. IT REQUIRED REPLACEMENT. OUR SERVICE SHOP ESTIMATES THEY HAVE HAD TO REPLACE APPROXIMATELY 75 OF THESE.
NHTSA complaint #10139354 — an unverified report by a vehicle owner.
REGARDING VOLVO THROTTLE CONTROL JULY 2001-PURCHASED 1999 S70 WITH 22,600 MILES; CRUISE CONTROL QUIT, WARNING LIGHTS LIT, CAR BEGAN DECELERATING. DEALERSHIP SAID CHECK GAS CAP SECURELY-FITTING. AFTER RESTARTING, CRUISE CONTROL WORKED AND WARNING LIGHTS OFF. 30,000 MILE SERVICE- TOLD AGAIN TO CHECK GAS CAP WHENEVER CRUISE PROBLEM OCCURRED. AUGUST 2002-USING CRUISE CONTROL, ACCELERATION WITHOUT REASON. IMMEDIATELY, CRUISE CONTROL QUIT, CAR DECELERATED, WARNING LIGHTS ON. NORMAL FUNCTION WITH MANUAL ACCELERATION. BY THIS TIME, I HAD "LEARNED" TO RESTART CAR TO GET WARNING LIGHTS TO TURN OFF OR TO GET CRUISE CONTROL TO START WORKING. AT DESTINATION, CAR WOULDN'T RESTART. TOW TRUCK DRIVER JUMP-STARTED BATTERY. ETS WARNING LIGHT STILL ON. WROTE TO DEALERSHIP OCTOBER 28, 2003, REGARDING ETS WARNING LIGHT. AT 37,500 MILE CHECK-UP, I WAS TOLD CAR REQUIRED ONLY NORMAL SERVICING. WHEN I LEFT DEALERSHIP, ETS LIGHT NO LONGER ON. LATER CAR BEGAN IDLING ROUGHLY AND DIDN'T ACCELERATE AS SMOOTHLY. AFTER 37,500 MILE SERVICE, CAR OPERATED MORE AS EXPECTED. WITHIN WEEKS, AGAIN IDLING ROUGHLY AND NOT ACCELERATING PROPERLY AFTER TURNING CORNERS. DEC. 31, 2003 (38,695 MILES), VOLVO TOWED TO DEALERSHIP BECAUSE UNSAFE TO DRIVE. WHEN TURNING, CAR BARELY MOVED FORWARD. ALSO, MOTOR STALLING OUT DURING ACCELERATION AFTER TURNING. NOISE SOUNDED LIKE IT EMANATED FROM POWER STEERING. POWER STEERING RACK REPLACED. AFTER SERVICING, ENGINE'S ACCELERATION BETTER FOR FEW MONTHS. (DID DEALERSHIP CLEANED THROTTLE DURING SERVICE?) REST OF THIS SENT IN SEPARATE DESCRIPTION DUE TO SPACE LIMITATIONS.
NHTSA complaint #10137311 — an unverified report by a vehicle owner.