Owners have filed 107 complaints
about the 2004 Workhorse W22 with NHTSA between 2004 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 2 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Workhorse W22. 50 means typical for this
model; 100 means roughly double.
Severity — 14
2.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
88% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
22.8%
1,000 – 9,999 miles
45.6%
10,000 – 24,999 miles
4359.7%
25,000 – 49,999 miles
2129.2%
50,000 – 74,999 miles
22.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2004peak 9Jul 2023
NHTSA investigations into the 2004 Workhorse W22
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA07016Opened 16 Nov 2007Closed 19 Aug 2009SERVICE BRAKES, HYDRAULIC
OVERHEATING DISC BRAKE CALIPER
THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING CAPABILITY.BASED ON TESTING, WARRANTY AND COMPLAINT DATA ANALYSIS, FIELD TRIPS AND INTERVIEWS WITH OWNERS, MECHANICS AND SERVICE MANAGERS, ODI BELIEVES THE LIKELY CAUSE OF THE ALLEGED DEFECT IS WATER SWELL OF THE PHENOLIC CALIPER PISTON AND SUBSEQUENT FAILURE OF THE PISTON TO FULLY RETURN A...
Recalls on the 2004 Workhorse W22
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V110000
SERVICE BRAKES, HYDRAULIC
NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
Risk: THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
06V225000
ENGINE AND ENGINE COOLING
ON CERTAIN MOTOR HOME AND TRUCK CHASSIS EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 23,000 milesMooresville, NCFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 FLEET WOOD MOTOR HOME EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO DECELERATE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR BRAKES WERE ON FIRE. THE CONTACT WAS ABLE TO CONTAIN THE FIRE BY USING AN EXTINGUISHER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN VERIFIED THAT THE BRAKES FAILED AND THE BRAKES, ROTOR, BRAKE CALIPER, SPEED SENSOR AND THE BRAKE LINES WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
NHTSA complaint #10545708 — an unverified report by a vehicle owner.
at 8,339 milesSpring Valley, CAFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 NATIONAL SEA BREEZE LX RV. THE VEHICLE WAS EQUIPPED WITH A 2004 WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 45-55 MPH ON A MOUNTAIN WHEN HE SMELLED A STRONG BURNING ODOR NEAR THE BRAKES. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND INSPECTED. THE CONTACT OBSERVED THAT THE FRONT PASSENGER SIDE WHEEL BEARING OIL CAP DISSOLVED WHICH CAUSED THE OIL LEAK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE BRAKES OVER HEATING. THE FRONT PASSENGER SIDE SPINDLE BEARINGS AND FRONT WHEEL OIL SIGHT GLASS WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE TO HAVE THE BRAKE CALIPERS REPLACED ON THE FRONT DRIVER SIDE. NHTSA RECALL CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) WAS RELATED TO THE FAILURE; HOWEVER, THE PART WAS UNAVAILABLE. THE REPAIR PART HAS BEEN UNAVAILABLE FOR SEVEN MONTHS. THE DEALER RECENTLY ADVISED THE CONTACT THAT THE PART WOULD BE AVAILABLE IN OCTOBER OF 2010. THE FAILURE MILEAGE WAS 8,339.
NHTSA complaint #10331585 — an unverified report by a vehicle owner.
at 12,800 milesDarlington, PAFire
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2004 GULF STREAM SUN VOYAGER RV. THE VEHICLE HAS A WORKHORSE W22 CHASSIS. IN JULY OF 2008, THE FRONT DRIVER'S SIDE CALIPER CAUGHT FIRE. THE CALIPER WAS REPLACED. ON MAY 22, 2009, THE CONTACT FELT THE VEHICLE PULLING TO ONE SIDE WHILE DRIVING 65 MPH. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE REAR PASSENGER SIDE CALIPER WAS OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE CALIPER. THE MANUFACTURER FILED A REPORT AND REQUESTED DOCUMENTATION IN ORDER TO CONSIDER PROVIDING REIMBURSEMENT. THE FAILURE MILEAGE WAS 12,800 AND CURRENT MILEAGE WAS 13,889.
NHTSA complaint #10275827 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 23,022 milesMerrill, MI
SERVICE BRAKES, HYDRAULIC
The contact owns a 2004 Workhorse W22. The contact stated that after the RV was stored for several years, the contact learned that the brakes had seized. The contact then became aware that the RV was included in a recall. The RV was taken to the dealer and repaired under NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic) however, the RV experienced brake failure. The contact stated that after the repair due, to personal issues, he was unable to use the RV for several months. The contact stated that he recently started driving the RV around the property and locally; however, he became aware of brake fluid leaking underneath the RV. There was no warning light illuminated. The contact had not taken the RV to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 23,022.
NHTSA complaint #11530594 — an unverified report by a vehicle owner.
at 60,000 milesOkmulgee, OK
SERVICE BRAKES, AIR:DISC:CALIPER
The contact owns a 2004 Workhorse W22 RV. The contact stated while driving approximately 60 MPH, the brakes heated up and seized. The contact stated that the ABS warning light was illuminated. The contact pulled over and smelled a burning odor. The contact stated that he waited for over one hour for the brakes to cool and then he continued driving to his destination. The contact stated that the failure became constant and he no longer took the RV on long trips. The contact had taken the RV to an independent mechanic where it was diagnosed and determined that the calipers, pistons, sensors, and rotors needed to be replaced. The RV had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11486858 — an unverified report by a vehicle owner.
at 60,000 milesOkmulgee, OK
SERVICE BRAKES
The contact owns a 2004 Workhorse W22 RV. The contact stated while driving approximately 60 MPH, the brakes heated up and seized. The contact stated that the ABS warning light was illuminated. The contact pulled over and smelled a burning odor. The contact stated that he waited for over one hour for the brakes to cool and then he continued driving to his destination. The contact stated that the failure became constant and he no longer took the RV on long trips. The contact had taken the RV to an independent mechanic where it was diagnosed and determined that the calipers, pistons, sensors, and rotors needed to be replaced. The RV had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11486858 — an unverified report by a vehicle owner.
at 30,000 milesParis, TX
SERVICE BRAKES, HYDRAULIC
The contact owns a 2004 Newmar Kountry built on a 2004 Workhorse W22 chassis. The contact stated while driving 70 MPH, the brake pedal was depressed but failed to respond as needed. The contact was able to continue driving. The vehicle was taken to an independent mechanic on four occasions where the brake pads were replaced four times however, the failure persisted. The contact stated while driving on a wet road surface and attempting to make a stop at the stop sign, the vehicle slid into a ditch. The contact did not sustain any injuries. The contact was able to pull the RV out of the ditch with the assistance of a four-wheel drive vehicle. The contact’s friend, an independent mechanic, arrived at the scene and diagnosed that the brake calipers had seized, causing the brakes to overheat while driving. Additionally, the independent mechanic diagnosed that the brake rotors needed to be replaced. The mechanic performed an unknown service on the brakes which allowed the contact to drive to his residence. However, the failure reoccurred and the brake pedal was smoking. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer informed the contact that they needed to verify that the manufacturer would cover the recall repair prior to assisting. The contact contacted other unknown dealers who declined to assist. The vehicle was not repaired. The failure mileage was approximately 30,000.
NHTSA complaint #11483385 — an unverified report by a vehicle owner.
at 21,960 milesBenton City, WA
SERVICE BRAKES
2004 CHEVROLET GULF STREAM. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL REPAIR ISSUES - RIGHT FRONT CALIPER/ABS SENSOR REPLACEMENTS. *SMD
NHTSA complaint #10917053 — an unverified report by a vehicle owner.
at 21,960 milesBenton City, WA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
2004 CHEVROLET GULF STREAM. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL REPAIR ISSUES - RIGHT FRONT CALIPER/ABS SENSOR REPLACEMENTS. *SMD
NHTSA complaint #10917053 — an unverified report by a vehicle owner.
at 17,000 milesDexter, ME
SERVICE BRAKES
2000 MILES AFTER RECALL WAS FIXED WHEN BRAKES APPLIED STEERING WHEEL PULLS YOUR HANDS OFF AND GOES TO THE RIGHT AND CANT KEEP IT IN THE ROAD.
NHTSA complaint #10884014 — an unverified report by a vehicle owner.
at 19,870 milesSomerset, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 WORKHORSE W22 CHASSIS MOTORHOME. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 15 MPH, THE BRAKES FAILED AND THE PEDAL SANK TO THE FLOOR. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE AUTHORIZED DEALER WAS NOT ABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT NOTIFIED OR INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,870.
NHTSA complaint #10639041 — an unverified report by a vehicle owner.
at 23,000 milesMooresville, NCFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 FLEET WOOD MOTOR HOME EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO DECELERATE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR BRAKES WERE ON FIRE. THE CONTACT WAS ABLE TO CONTAIN THE FIRE BY USING AN EXTINGUISHER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN VERIFIED THAT THE BRAKES FAILED AND THE BRAKES, ROTOR, BRAKE CALIPER, SPEED SENSOR AND THE BRAKE LINES WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
NHTSA complaint #10545708 — an unverified report by a vehicle owner.
at 12,000 milesDingmans Ferry, PA
SERVICE BRAKES, AIR:DISC:CALIPER
TL* THE CONTACT OWNS A 2004 GEORGI BOY CRUSE MASTER RV EQUIPPED WITH A 2004 WORKHORSE W22 CHASSIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE FAILED TO DECELERATE. THE CONTACT WAS ABLE TO REDUCE SPEED AFTER APPLYING THE BRAKES REPEATEDLY AND TO A COMPLETE STOP. AFTER THIRTY MINUTES THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A NHTSA CAMPAIGN ID NUMBER: 09V193000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECENTLY RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000...UPDATED 05/16/13 *BF THE CONSUMER STATED THE BREAKS AND ROTORS SHOULD HAVE BEEN CHANGED. THEY WERE WARPED FROM THE EXCESSIVE HEAT CAUSED BY CALIPERS HANGING UP. UPDATED 05/23/2013
NHTSA complaint #10504526 — an unverified report by a vehicle owner.
at 12,000 milesDingmans Ferry, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GEORGI BOY CRUSE MASTER RV EQUIPPED WITH A 2004 WORKHORSE W22 CHASSIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE FAILED TO DECELERATE. THE CONTACT WAS ABLE TO REDUCE SPEED AFTER APPLYING THE BRAKES REPEATEDLY AND TO A COMPLETE STOP. AFTER THIRTY MINUTES THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A NHTSA CAMPAIGN ID NUMBER: 09V193000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECENTLY RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000...UPDATED 05/16/13 *BF THE CONSUMER STATED THE BREAKS AND ROTORS SHOULD HAVE BEEN CHANGED. THEY WERE WARPED FROM THE EXCESSIVE HEAT CAUSED BY CALIPERS HANGING UP. UPDATED 05/23/2013
NHTSA complaint #10504526 — an unverified report by a vehicle owner.
Dingmans Ferry, PA
SERVICE BRAKES, HYDRAULIC
2004 GEORGIE BOY CRUISE MASTER CLASS A MOTOR HOME ON A 2004 WORKHORSE CHASSIS. CONSUMER WRITES IN REGARDS TO PROBLEM WITH BRAKES *TGW THE CONSUMER STATED THE PROBLEM FIRST BEGAN IN SEPTEMBER 2007, WHEN THE BRAKES BEGAN OVERHEATING AND SMOKING. THE CONSUMER HAD THE RV TOWED . WORKHORSE PAID PART OF THE BILL BECAUSE THE RV WAS STILL UNDER WARRANTY. IN AUGUST 2009, THE BRAKES FAILED AND THE RV WOULD NOT STOP. THE RV WAS TOWED AGAIN, WHERE THE BRAKING SYSTEM WAS REPAIRED. IN SEPTEMBER 2010, THE CONSUMER RECEIVED A RECALL LETTER FROM WORKHORSE REGARDING A PROBLEM WITH THE BRAKES. THE CONSUMER TOOK THE RV TO A REPAIR FACILITY TO HAVE IT INSPECTED. THE RV FAILED INSPECTION, DUE TO THE BRAKING SYSTEM OVERHEATING AND SMOKING. THE CONSUMER CONTACTED WORKHORSE WHILE AT THE REPAIR FACILITY AND WORKHORSE REFUSED TO ABSORB THE COST OF HAVING THE RV TOWED TO AN AUTHORIZED SERVICE CENTER. THE CONSUMER INFORMED WORKHORSE, THE BRAKES WERE OVERHEATING AND SMOKING AND HE WOULD NOT BE ABLE TO DRIVE IT. A REPRESENTATIVE FROM THE REPAIR SHOP INFORMED WORKHORSE IT WAS THEIR RESPONSIBILITY TO HAVE THE RV TOWED. WORKHORSE DECIDED TO PAY FOR THE TOWING. REPAIRS WERE ONLY MADE TO THE CALIPERS. IN JULY 2011, THE RV WOULD NOT STOP AND WENT OUT OF CONTROL ON THE INTERSTATE, FORCING THE CONSUMER OFF THE HIGHWAY. THE CONSUMER CONTACTED WORKHORSE AGAIN, TO INFORM THEM OF THE BRAKE FAILURE AND THEY REFUSED TO HAVE THE RV TOWED OR PAY FOR ANY OF THE REPAIRS.
NHTSA complaint #10434590 — an unverified report by a vehicle owner.
Easley, SC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2005 DAMON CHALLENGER RV ON A 2004 W22 WORKHORSE CHASSIS. CONSUMER STATES THE HYDRAULIC BRAKE LINE IS IN CONTACT WITH THE EXHAUST SYSTEM ON BOTH SIDES OF THE UNIT (REAR AXLE) *TGW
NHTSA complaint #10397748 — an unverified report by a vehicle owner.
at 30,000 milesLivingston, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LEAKING GAS TANK AS PER NHTSA RECALL 10V348000.
NHTSA complaint #10397084 — an unverified report by a vehicle owner.
at 30,000 milesLivingston, TX
FUEL SYSTEM, GASOLINE
LEAKING GAS TANK AS PER NHTSA RECALL 10V348000.
NHTSA complaint #10397084 — an unverified report by a vehicle owner.
at 30,000 milesSnohomish, WA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOTH OF MY CATALYTIC CONVERTERS FAILED 2/16/11 ON MY 2004 W22 WORKHORSE CHASSIS WITH ONLY 30,000 MILES. REPLACEMENT COST $1,200.00. THERE WAS A RECALL REPLACING DEFECTIVE CATALYTIC CONVERTERS ON THE 2003 WORKHORSE CHASSIS. IS THIS THE CONTINUATION OF THE SAME PROBLEM OF DEFECTIVE CATALYTIC CONVERTERS? I'VE KEPT MY 8.1L TUNED AND SERVICED AS PER MANUFACTURE INSTRUCTIONS.
NHTSA complaint #10393525 — an unverified report by a vehicle owner.
Fairview Heights, IL
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT HIS 2004 DAMON INTRUDER ON A 2004 W22 WORKHORSE CUSTOM CHASSIS EXPERIENCED THE CALIPER DEFECTS RESULTING IN SAFETY RECALL 50901-C. CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT CALIPERS. *TGW THE CONSUMER STATED THE BRAKES OVERHEATED TO THE POINT THAT A SEVERE WOBBLE HAD DEVELOPED IN THE FRONT WHEELS AND WAS CAUSING THE STEERING WHEEL TO OSCILLATE. THE CONSUMER STATED THE REPAIRS COST $ 3,089.49 OF WHICH $1,751.10 WAS REIMBURSED BY WORKHORSE. THE CONSUMER IS REQUESTING THE REMAINING OF THE REPAIR BILL.
NHTSA complaint #10378882 — an unverified report by a vehicle owner.
at 694 milesWindsor, CA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER. THE CONTACT STATED THAT THE WHEN THE BRAKES WERE ENGAGED THEY WOULD SURGE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE REAR ROTORS NEEDED TO BE SERVICED AGAIN. THE MANUFACTURER WAS CONTACTED AND THEY WERE NOT WILLING TO OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 696 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 3/7/11 *CN UPDATED 03/14/11
NHTSA complaint #10378801 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
SERVICE BRAKES, HYDRAULIC
2004 SOUTHWIND MOTORHOME ON A 2004 WORKHORSE W22 CHASSIS. CONSUMER STATES THAT IT IS INVOLVED IN THE WORKHORSE RECALL FOR DEFECT WITH BOSCH BRAKES. HE STATES THAT HE HAD TO GET A COMPLETE BRAKE JOB. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIRS. *KB ALL FOUR ROTORS WERE CRACKED AND HAD TO BE REPLACED. THE CONSUMER WAS DENIED REIMBURSEMENT BASED ON THE BRAKE PROBLEM BEING CAUSED BY FATIGUE.
NHTSA complaint #10379068 — an unverified report by a vehicle owner.
at 14,321 milesBrockport, NY
UNKNOWN OR OTHER
THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 50402-C. IT IS MY CONTENTION THAT THE DEALERSHIP SHOULD PAY FOR THIS VERY IMPORTANT PART OF THE SAFETY OF THIS VEHICLE.
NHTSA complaint #10379030 — an unverified report by a vehicle owner.
at 14,321 milesBrockport, NY
EXTERIOR LIGHTING
THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 50402-C. IT IS MY CONTENTION THAT THE DEALERSHIP SHOULD PAY FOR THIS VERY IMPORTANT PART OF THE SAFETY OF THIS VEHICLE.
NHTSA complaint #10379030 — an unverified report by a vehicle owner.
at 14,321 milesBrockport, NY
ELECTRICAL SYSTEM
THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 50402-C. IT IS MY CONTENTION THAT THE DEALERSHIP SHOULD PAY FOR THIS VERY IMPORTANT PART OF THE SAFETY OF THIS VEHICLE.
NHTSA complaint #10379030 — an unverified report by a vehicle owner.
Arvada, CO
SERVICE BRAKES, HYDRAULIC
2004 DOLPHIN MOTOR HOME ON A 2004 WORKHORSE W22 CHASSIS. CONSUMER FEELS THAT BECAUSE OF THE DEFECTIVE CALIPERS HE SHOULD NOT HAVE TO INCUR THE REPAIR EXPENSE, SINCE HE RECEIVED A RECALL NOTICE. *TGW THE CONSUMER STATED IT WAS DISCOVERED THAT ALL FOUR CALIPERS WERE DEFECTIVE, WHICH CAUSED THE PISTONS TO HOLD THE BRAKE PADS OUT AND RUB, WHICH GENERATED HEAT. THE HEAT CAUSED ALL FOUR ROTORS TO CRACK, WHICH IN TURN WORE OUT THE DISC PADS.
NHTSA complaint #10375852 — an unverified report by a vehicle owner.
Shrewsbury, MA
SERVICE BRAKES, HYDRAULIC
2004 WORKHORSE W22 CHASSIS. CONSUMER STATES THE RIGHT REAR BRAKE ROTOR FROZE CAUSING A BURNING SMELL. SENT THE COACH IN FOR REPAIR AND WAS CHARGED FOR THE REPAIR. HE FEELS THAT THE FAILURE WAS A CAUSE FROM THE RECALL. *KB THE CONSUMER STATED A WEEK AFTER THE RV WAS INSPECTED, THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS CHARGED FOR THE REPLACEMENT OF THE ABS SENSOR, ROTORS, PADS AND CALIPERS.
NHTSA complaint #10375777 — an unverified report by a vehicle owner.
Pleasant Hill, OR
SERVICE BRAKES, HYDRAULIC
2004 WINNEBAGO ADVENTURER ON A WORKHORSE W22 CHASSIS. CONSUMER STATES THAT HIS RV FALLS UNDER THE WORKHORSE BRAKE RECALL. *KB THE CONSUMER STATED ALL FOUR BRAKE DISCS WERE CRACKED.
NHTSA complaint #10374508 — an unverified report by a vehicle owner.