Owners have filed 37 complaints
about the 2014 Acura ILX with NHTSA between 2015 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 3 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Acura ILX. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
213.3%
10,000 – 24,999 miles
320.0%
25,000 – 49,999 miles
320.0%
50,000 – 74,999 miles
16.7%
75,000 – 99,999 miles
640.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2015peak 4Jul 2026
NHTSA investigations into the 2014 Acura ILX
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2014 Acura ILX
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V770000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Honda (American Honda Motor Co.) is recalling certain 2013-2015 Acura ILX, 2013 Acura ILX Hybrid, 2012 Honda Civic Hybrid, and 2007-2008 Honda Fit vehicles with a manual transmission and 2009-2013 Honda Fit vehicles originally sold, or ever registered, in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The drive shafts' protective coating may not have been applied properly during manufacturing, making it more susceptible to damage from road salt, or other contaminants, and potentially cause it to break.
Risk: A broken drive shaft may cause a sudden loss of drive power. The vehicle could also roll away if the parking brake has not been applied before the vehicle has been exited. Either condition can increase the risk of a crash or injury.
19V182000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
19V052000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Acura (American Honda Motor Co.) is recalling certain 2014-2019 Acura ILX vehicles. The vehicles may have a deformed fuel tank, raising the height of the fuel pump and allowing the fuel level float to stick, possibly causing the fuel gauge to display an inaccurate fuel level.
Risk: If the fuel gauge displays that the vehicle has more gas than it actually does, the vehicle may run out of gas and stall, increasing the risk of a crash.
16V061000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
14V323000
EXTERIOR LIGHTING:HEADLIGHTS
American Honda Motor Co., Inc (Honda) is recalling certain model year 2013 Acura ILX vehicles manufactured January 16, 2012 to March 1, 2013, ILX Hybrid vehicles manufactured January 12, 2012 to February 7, 2013, and certain model year 2014 ILX vehicles manufactured May 2, 2013, to May 31, 2014, and ILX Hybrid vehicles manufactured October 18, 2013 to February 19, 2014. Excessive heat temperatures around the headlight bulb and reflector unit may diminish the output of the headlight and cause smoke, melting, and fire. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The diminished light output may decrease the driver's visibility, increasing the risk of a crash. Additonally, the excessive heat coming from around the bulb and reflector could cause the headlights to overheat, increasing the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202061075,460 units in Canada
Powertrain
Issue: On certain vehicles, the paint on the front axle shafts could delaminate or become damaged by road debris. As a result the axle shaft could corrode. If this happens, the axle shafts could break and cause a loss of power to the wheels. Also, if this happens and the vehicle is parked without the parking brake applied, the vehicle could roll away. Safety Risk: A loss of power to the wheels or a vehicle rollaway could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect, and if necessary, replace both axle shafts.
Recall 2016046269,201 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Reports where the owner recorded a crash, a fire, an injury or a death.
at 83,000 milesGranite Bay, CA1 injured
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Acura ILX. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor permeating the interior of the vehicle. The contact then began to experience nausea and headaches, prompting the contact to seek medical attention. The contact was later diagnosed with carbon monoxide poisoning. The emissions and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000. The VIN was not available.
NHTSA complaint #11650321 — an unverified report by a vehicle owner.
Neworleans, LAFire
EXTERIOR LIGHTING
CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..
NHTSA complaint #11089963 — an unverified report by a vehicle owner.
Neworleans, LAFire
ELECTRICAL SYSTEM
CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..
NHTSA complaint #11089963 — an unverified report by a vehicle owner.
at 43,000 milesNEW Orleans, LAFire
ENGINE
TL* THE CONTACT OWNED A 2014 ACURA ILX. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT WITH THE ENGINE RUNNING, THE FRONT PASSENGER ALERTED THE CONTACT OF A SMOKE ODOR. THE PASSENGER IMMEDIATELY NOTICED SPARKS FROM UNDERNEATH THE HOOD AND, ALMOST IMMEDIATELY, THE HOOD BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT CAME TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES. THE CONTACT CALLED SUPERIOR HONDA AT 504-717-2157 (LOCATED AT 1845 WEST BANK EXPRESS WAY, HARVEY, LA 70058) AND WAS INFORMED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
NHTSA complaint #11063505 — an unverified report by a vehicle owner.
at 11,637 milesPickerington, OHCrash1 injured
SEAT BELTS
THE SEATBELT CAME UNLATCHED UPON A 15 MPH FRONT END IMPACT. THE OCCUPANT SUSTAINED MINOR INJURIES AS A RESULT.
NHTSA complaint #10787317 — an unverified report by a vehicle owner.
at 500 milesTwin Peaks, CACrash
POWER TRAIN
TL* THE CONTACT OWNS A 2016 ACURA ILX (NA). THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SPECIFY IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
NHTSA complaint #10702258 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lakewood, WA
FUEL/PROPULSION SYSTEM
I will be taking my car to be looked at. There is a strong gasoline smell inside the cabin. Smell came out of nowhere and none of my service lights came on.
NHTSA complaint #11747869 — an unverified report by a vehicle owner.
at 83,000 milesGranite Bay, CA1 injured
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Acura ILX. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor permeating the interior of the vehicle. The contact then began to experience nausea and headaches, prompting the contact to seek medical attention. The contact was later diagnosed with carbon monoxide poisoning. The emissions and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000. The VIN was not available.
NHTSA complaint #11650321 — an unverified report by a vehicle owner.
at 17,500 milesOak Park, IL
ELECTRICAL SYSTEM
The contact owns a 2014 Acura ILX. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an unknown dealer and was diagnosed that the battery needed to be replaced; however, the failure reoccurred six months later. The contact stated that he was replacing the vehicle battery every six months. However, after the replacement of the battery, the failure reoccurred. The vehicle was not diagnosed or repaired. The dealer was not notified of the latest failure. The manufacturer was notified of the failure. Additionally, the contact stated upon investigating the failure on the internet, he became aware that the Bluetooth module of the vehicle was faulty and was draining the battery. The failure mileage was approximately 17,500. The VIN was not available.
NHTSA complaint #11476306 — an unverified report by a vehicle owner.
at 46,000 milesSalem, OR
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT WAS NOT RENDERED DUE TO COST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11276961 — an unverified report by a vehicle owner.
at 46,000 milesSalem, OR
ENGINE
TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT WAS NOT RENDERED DUE TO COST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11276961 — an unverified report by a vehicle owner.
at 79,900 milesValley Center, CA
SERVICE BRAKES
MY DRIVER'S SIDE BREAKS ARE GRINDING AND GIVING OUT ON ME. I ONLY DRIVE MY VEHICLE ON WEEKENDS, SO I DON'T SEE WHY THE DRIVER'S SIDE BREAKS ARE ALREADY GIVING OUT ON ME. I'VE HAD THE VEHICLE FOR ONLY THREE YEARS AND IT HAS 79,784 MILES.
NHTSA complaint #11192604 — an unverified report by a vehicle owner.
at 80,700 milesLafayette, LA
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,700.
NHTSA complaint #11162327 — an unverified report by a vehicle owner.
at 80,700 milesLafayette, LA
STEERING
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,700.
NHTSA complaint #11162327 — an unverified report by a vehicle owner.
at 80,700 milesLafayette, LA
ENGINE
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,700.
NHTSA complaint #11162327 — an unverified report by a vehicle owner.
at 80,700 milesLafayette, LA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,700.
NHTSA complaint #11162327 — an unverified report by a vehicle owner.
Neworleans, LAFire
EXTERIOR LIGHTING
CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..
NHTSA complaint #11089963 — an unverified report by a vehicle owner.
Neworleans, LAFire
ELECTRICAL SYSTEM
CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..
NHTSA complaint #11089963 — an unverified report by a vehicle owner.
at 43,000 milesNEW Orleans, LAFire
ENGINE
TL* THE CONTACT OWNED A 2014 ACURA ILX. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT WITH THE ENGINE RUNNING, THE FRONT PASSENGER ALERTED THE CONTACT OF A SMOKE ODOR. THE PASSENGER IMMEDIATELY NOTICED SPARKS FROM UNDERNEATH THE HOOD AND, ALMOST IMMEDIATELY, THE HOOD BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT CAME TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES. THE CONTACT CALLED SUPERIOR HONDA AT 504-717-2157 (LOCATED AT 1845 WEST BANK EXPRESS WAY, HARVEY, LA 70058) AND WAS INFORMED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
NHTSA complaint #11063505 — an unverified report by a vehicle owner.
Fort Worth, TX
POWER TRAIN
TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909
NHTSA complaint #11040696 — an unverified report by a vehicle owner.
Fort Worth, TX
AIR BAGS
TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909
NHTSA complaint #11040696 — an unverified report by a vehicle owner.
Fort Worth, TX
EXTERIOR LIGHTING
TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909
NHTSA complaint #11040696 — an unverified report by a vehicle owner.
at 51,000 milesSugar Land, TX
WHEELS
I PURCHASED GOODYEAR WEATHERHANDLER TIRES 215 45R17 IN DECEMBER OF 2015. ON SATURDAY, SEPTEMBER 30TH MY FRONT PASSENGER SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION UNDER THE GOODYEAR LOGO, THERE WAS A SPLIT. THE OTHER FRONT ON THE DRIVER SIDE HAD THE SAME SPIT UNDER THE GOODYEAR LOGO. I HAD TO BUY 2 NEW TIRES TO PLACE ON THE FRONT.
NHTSA complaint #11031446 — an unverified report by a vehicle owner.
Atlanta, GA
AIR BAGS
"TAKATA RECALL" I RECEIVED A NOTICE IN MARCH AND SPOKE WITH THE DEALERSHIP, BOTH SAID I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE IN LATE SUMMER. ON 10/21/16 I CALLED MY DEALERSHIP TO FIND OUT THE STATUS BECAUSE I HADN'T HEARD ANYTHING ELSE. I WAS TOLD OH WE HAVE THE PARTS COME IN WHENEVER YOU WANT. WHY WASN'T I NOTIFIED. I'VE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS AND WONDERING ABOUT THE AIRBAG FOR 7 MONTHS. THIS IS COMPLETELY UNACCEPTABLE.
NHTSA complaint #10917887 — an unverified report by a vehicle owner.
Monroe Township, NJ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10910217 — an unverified report by a vehicle owner.
Binghamton, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/21/16.
NHTSA complaint #10909911 — an unverified report by a vehicle owner.
Boynton Beach, FL
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. JOB COMPLETED UPDATED 10/28/16
NHTSA complaint #10904998 — an unverified report by a vehicle owner.
West Lawn, PA
AIR BAGS
NOTIFIED OF RECALL OF AIRBAGS IN FEB. 2016 AND ISSUE STILL IS NOT RESOLVED. MY LEASE IS ENDING IN OCTOBER AND I AM NOT ABLE TO PURCHASE THIS VEHICLE DUE TO THIS AIR BAG ISSUE.
NHTSA complaint #10902018 — an unverified report by a vehicle owner.
Suffolk, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS HAD BEEN ORDERED FROM THE MANUFACTURER IN MID MARCH OF 2016 AND HAD NOT BEEN SUPPLIED TO THE DEALER FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10892604 — an unverified report by a vehicle owner.
at 12,000 milesRevere, MA
AIR BAGS
TAKATA RECALL: IN MARCH 2016, WE HAVE RECEIVED NOTIFICATION LETTER FROM ACURA MOTOR COMPANY REGARDING THE RECALL AND THE DANGER OF DRIVING OUR ACURA VEHICLE, VIN # [XXX], DUE TO TAKATA AIRBAG INFLATOR RECALLS. ACCORDINGLY WE CONTACTED THE DEALERSHIP OFFICE LOCATED 1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135 IN THE SAME MONTH (END OF MARCH 2016), TO GET THE VEHICLE FIXED OR TO REQUEST A REPLACEMENT VEHICLE UNTIL YOUR ORGANIZATION FIX THE VEHICLE AND MAKE IT SAFE TO DRIVE AGAIN. THE ABOVE MENTIONED DEALERSHIP OFFICE OFFERED US TO TAKE A LOANER OR RENTAL VEHICLE FREE OF CHARGE UNDER THE CONDITION THAT WE HAVE TO KEEP BOTH VEHICLE WITH US UNTIL THEY FIX THE ACURA. WE EXPLAIN TO THE DEALERSHIP OFFICE THAT SINCE WE LEAVE IN BOSTON METROPOLITAN AREA, WE DON'T HAVE EXTRA OR ADDITIONAL PARKING SPACE TO KEEP BOTH VEHICLES. THEREFORE, WE REQUESTED ACURA MOTOR COMPANY TO KEEP THE ACURA UNTIL IT IS FIXED AND GIVE US THE LOANER OR RENTAL CAR. UNFORTUNATELY THE DEALERSHIP OFFICE DECLINED TO DO SO. SINCE THE RECALL IN MARCH 2016, WE HAVE PARKED THE VEHICLE WITHOUT ANY USE. THIS IS ; THEREFORE, TO FILE COMPLAINT REGARDING THE SUBJECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10888705 — an unverified report by a vehicle owner.
Cincinnati, OH
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10884877 — an unverified report by a vehicle owner.