2014 Acura MDX steering problems

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OnXXX I was sold an “As is” vehicle under a Christmas special that was deemed unsafe to drive by a licensed mechanic a week later because of the rear subframe is bent from premature corrosion the dealer denied knowing anything about it but i submitted a case with FLHSMV because under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA): For consumer sales, even in "as-is" transactions, sellers must disclose known material defects that substantially impact the vehicle’s value or safety but the claim was denied and ruled non-jurisdictional so im in the process of going civil. The total price the licensed mechanic gave me was 3,246 so ive been trying to mitigate this for months but i recently just seen a Major recall was just issued which is the NHTSA campaign #26V367000 which is the same exact problem my vehicle that was sold to me was & is currently experiencing but my state which is [XXX] was excluded from the Recall list because it isn’t classified as a Salt bath state but since im experiencing the same issue and i don’t live in one of those states im just making this formal complaint to see if i can get some help to mitigate this situation to get the recall extended to more states since its not just affecting the north united states its down south as well so if someone could please help me or get back to me to point me in the right direction to get this situation mitigated it’ll be greatly appreciated thank you and have a great day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11743848 — an unverified report by a vehicle owner.

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my daughter drove the vehicle for an appointment. Parked it went in and upon return, started it but could not turn the steering wheel. It was nearly impossible to turn the wheel. When turned with force, it would vibrate. Message popped up stating "Power Steering System (EPS) Problem". I had it towed to my mechanic who identified the problem but wasn't able to obtain the parts due to non-availability. I had the vehicle towed to the dealership (McGrath Acura of Libertyville) where it still remains. It has been there for about two weeks as of Dec. 17, 2025 and still not updates on when the issue would be fixed. I made a phone call complaint to Honda of America three days ago. They left a message today asking me to call back stating a recall (I don't find any EPS recalls while I've found others who have had the same issue. The dealer did quote me a cost of $1247.25 to fix the problem the day after I dropped it with them. Since then absolutely no response. I called Honda of America to follow up on their call but was not able to talk to the person as it went to their voicemail. I left a message and will follow up again tomorrow. I am the original owner of the vehicle and the vehicle has always been serviced on time based on the manufacturer's recommendations with the dealer and an independent mechanic. Thank you.

NHTSA complaint #11705732 — an unverified report by a vehicle owner.

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Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, Hill Start Assist Problem, Vehicle Stability Assist (VSA) Problem, Anti-Lock Break System Problem. Additionally, intermittingly a loud grinding noise can be heard from the button of the vehicle.

NHTSA complaint #11701519 — an unverified report by a vehicle owner.

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The car is un safe to drive, the RPM fluctuations, gos up and down at low speed, doesn’t potential problems with the torque converter clutch, is juddering and unstable RPMs, noticeable during acceleration or deceleration

NHTSA complaint #11646883 — an unverified report by a vehicle owner.

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The EPS system failed while driving on a major highway. I was in the passing (left) lane, and had to manually steer the vehicle. I had to have the vehicle towed to the dealership. The service department has had the vehicle for almost 2 weeks. They said that when they ran the diagnostic, there was a code. They cleared the code, and drove the vehicle. They were unable to duplicate the incident. The service advisor said it may have been a “glitch.” That’s an extremely dangerous “glitch.” I have read that many other people have had the same issue with the same vehicle. This may have fatal consequences. If I had not been strong enough to steer the vehicle, I may have experienced a relatively high-speed collision.

NHTSA complaint #11635766 — an unverified report by a vehicle owner.

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Upon engine start noticed vibration buzz noise and steering wheel locked, very difficult to steer. Turned off the ignition and waited 20 min, steering wheel was back to normal. Upon driving in the road for approximately 5-10 min, the wheel locked up with notification alert of "Electrical Power Steering Failure" It was very difficult to maneuver the steering wheel and manage to pull into a parking lot. Turned the ignition off and waited again another 5min and Upon restart, wheel was back to normal. As we were on our way home, the same alert came with steering wheel locked and difficult to turn. We managed to get home with difficulty turning. Car was towed to Acura Plesanton and was reported no recalls for this issue.

NHTSA complaint #11612438 — an unverified report by a vehicle owner.

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The contact owns a 2014 Acura MDX. The contact stated that while driving at 15 MPH, the steering wheel jerked to the left. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.

NHTSA complaint #11586699 — an unverified report by a vehicle owner.

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The contact owns a 2014 Acura MDX. The contact stated that when starting the vehicle, she heard an abnormally loud noise and the steering column was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.

NHTSA complaint #11550679 — an unverified report by a vehicle owner.

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On numerous occasions the Electric Power Steering, Lane Departure Warning, and Lane Keeping Assist problem lights illuminate on the dash and I lose all power steering. My car becomes extremely difficult to turn, particularly at lower speeds. This is a major safety hazard and warrants a recall. Had my wife been driving when this occurred she would not be able to turn the vehicle. This has happened on several occasions over the past 2 weeks. The car is being taken to the dealership tomorrow. Note: it appears that Acura and Honda have extended the warranty on several models for a similar issue, but not the 2014 Acura MDX.

NHTSA complaint #11482462 — an unverified report by a vehicle owner.

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WHILE PARALLEL PARKING, THE POWER STEERING STOPPED WORKING (CAR WAS STOPPED OR GOING <3 MPH). IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. NO WARNING LIGHTS CAME ON. I CHECKED TO BE SURE NOTHING WAS STUCK IN THE WHEEL WELLS OR OTHERWISE BLOCKING THE TIRES. AFTER PULLING OUT OF THE PARKING SPOT, POWER STEERING RETURNED TO NORMAL. IT HAPPENED AGAIN WHEN RE-TRYING TO PARALLEL PARK, BUT THEN POWER CAME BACK TO NORMAL. I HAVEN'T TAKEN IT TO THE DEALER YET. IT STARTED ALL OF THE SUDDEN TODAY AND APPEARS TO HAVE RESOLVED SPONTANEOUSLY. BUT I WORRY THAT IT WILL RETURN, PERHAPS LEADING TO AN ACCIDENT.

NHTSA complaint #11397166 — an unverified report by a vehicle owner.

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ON 7/22/2020, AFTER FILLING UP AT GAS STATION, STEERING WHEEL WAS LOCKED AND EPS LIGHT CAME ON. RESTARTED CAR 4 TIMES AND STILL LOCKED. WHEN TOW TRUCK ARRIVED AN HOUR LATER, CAR DROVE AND STEERED FINE. TOWED TO BERGMAN ACURA IN APPLETON, WI AND THEY FOUND NO PROBLEMS. PICKED UP CAR ON 7/27/2020. IT DROVE FINE FOR 2 DAYS. AFTER BEING PARKED IN A FRIEND'S DRIVEWAY FOR 2 HOURS ON 7/29/2020, UPON STARTING STEERING WHEEL LOCKED AND EPS LIGHT CAME ON. HAD IT TOWED AGAIN TO BERGSTROM ACURA AND THEY SAID EPS SYSTEM WAS FRIED AND NEEDED TO BE REPLACED.

NHTSA complaint #11343721 — an unverified report by a vehicle owner.

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THE STEERING AND THE WHEELS LOCK WHEN TURNING. IT GOES INTO NEUTRAL WHILE DRIVING

NHTSA complaint #11341860 — an unverified report by a vehicle owner.

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VEHICLE WAS STOPPED IN THE #2 LANE OF THE FREEWAY DUE TO HEAVY TRAFFIC. A LANE CHANGE WAS MADE TO THE LEFT (TO THE #1 LANE) FROM A STOP. AFTER EXITING THE LANE THE STEERING WAS SLOW TO RESPOND WHEN TRYING TO STRAIGHTEN OUT (TURNING RIGHT) AND ALMOST RESULTED IN HITTING THE CENTER DIVIDER.

NHTSA complaint #11317299 — an unverified report by a vehicle owner.

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EPS ! POP UP AS I TRY TO START MY CAR. POWER N LIGHT IS ON AS NORMAL BUT WON'T START, STEERING WHEEL LOCK

NHTSA complaint #11279731 — an unverified report by a vehicle owner.

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POWER STEERING IS REDUCED AND THE STEERING WHEEL IS HARDER TO TURN THAN NORMAL. PROBLEM USUALLY BEGINS EARLY IN THE MORNING. OUTSIDE TEMPERATURE DOES NOT SEEM TO MATTER. THIS PROBLEM MAY GO AWAY IF CAR IS TURNED OFF THEN RESTARTED BUT SOMETIMES IT WILL TAKE SEVERAL STOPS AND RESTARTS TO GO BACK TO NORMAL. AT FIRST THIS HAPPENED SEVERAL WEEKS APART BUT NOW MAY IT HAPPEN TWO OR THREE TIMES A WEEK. DISTANCE DRIVEN DOES NOT SEEM TO CURE THE PROBLEM, ONLY A RESTART OR SEVERAL RESTARTS RETURN STEERING TO NORMAL. CAR HAD APPROXIMATELY 44,500 MILES AND NOW IS AT 45,400 MILES. THIS IS AN ELECTRICAL POWER STEERING YSTEM SO NO POWER STEERING FLUID CHECK IS POSSIBLE. I AM AFRAID THE POWER STEERING WILL COMPLETELY FAIL SOMEDAY SOON.

NHTSA complaint #11277494 — an unverified report by a vehicle owner.

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PLACED VEHICLE IN "PARK", AND THE EPS LIGHT CAME ON INDICATING POWER STEERING PROBLEM. DROVE VEHICLE HOME AND STEERING WAS VERY HARD.

NHTSA complaint #11189958 — an unverified report by a vehicle owner.

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VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.

NHTSA complaint #11057252 — an unverified report by a vehicle owner.

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VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.

NHTSA complaint #11057254 — an unverified report by a vehicle owner.

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POWER STEERING (EPS) SYSTEM PROBLEM. IS A MESSAGE BEING DISPLAYED ON THE CAR DASHBOARD. THE CAR WILL NOT START. THIS IS THE SECOND TIME IN 2 YEARS WHERE WE HAD THE SAME ISSUE. THIS PROBLEM MAKES THE CAR DIFFICULT TO DRIVE AND CONTROL.

NHTSA complaint #11047342 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2014 ACURA MDX. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILURE ERROR MESSAGE DISPLAYED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #10980411 — an unverified report by a vehicle owner.

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POWER STEERING EPS PROBLEM WHILE DRIVING AND LOOSING STEERING.

NHTSA complaint #10930249 — an unverified report by a vehicle owner.

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INTERMITTENT MOTOR NOISE FROM BEHIND DASH WITH RECENT 3 SECOND SIMULTANEOUS STEERING WHEEL LOCKUP RESULTING IN MY LOSS OF STEERING CONTROL. REPORTED THE ISSUES TO DEALER TWICE, BUT THEY COULD NOT REPLICATE THE ISSUE AND CONCLUDED NO ISSUE IN MY CAR.

NHTSA complaint #10898574 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. UPDATED 10/26/16*LJ

NHTSA complaint #10894456 — an unverified report by a vehicle owner.

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THE STEERING APPEARS LIKE IT IS RUBBING AGAINST SOMETHING WHILE BACKING OR DRIVING FORWARD AT LOW SPEEDS. THE TRANSMISSION STEP DOWN RANDOMLY AS IF SOMETHING IS SLIPPING OUT. HAVE NOTICED IT WHEN TURNING AND ACCELERATING MOST OF THE TIMES.

NHTSA complaint #10749685 — an unverified report by a vehicle owner.

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ALL DASH LIGHTS CAME ON AND POWER STEERING WENT. DEALERSHIP SAYS IT IS OKAY AND A MISFIRE. 2/2/15 SAME THING HAPPENED, AWD, POWER STEERING, AND BRAKES WENT. THEN THE CAR STOPPED RUNNING AND WOULDN'T START. AN HOUR LATER IT STARTED AGAIN AND ALARMS WERE OFF. THE DEALERSHIP ALSO HAD TO REPLACE THE TRANSMISSION AT 4K MILES. CAR DOESN'T SENSE KEY SOMETIMES AND WON'T START. LOCKS ON ITS OWN. HEATED SEATS WON'T TURN ON/OFF. CAR MAKES WEIRD NOISE WHEN MAKING SHARP TURNS AND WHEELS PULL STRAIGHT.

NHTSA complaint #10680723 — an unverified report by a vehicle owner.

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WHILE MAKING A LEFT HAND TURN AT SLOW SPEED, STEERING LOCKED AND THE WHEEL HAD TO BE FORCED BACK THE OTHER DIRECTION, BARELY AVOIDING A TREE. CAR MAKES INTERMITTENT BUT CONSIDERABLE NOISE/RUBBING WHILE TURNING (NOISE LASTS ABOUT 2 SECONDS). TOOK IT TO DEALERSHIP TODAY (PROCTOR ACURA) AND DEALERSHIP COULD FIND NO ISSUES WITH STEERING. ALSO COULD NOT REPLICATE THE NOISE/PROBLEM. NOTHING REPAIRED AND NO EXPLANATION GIVEN.

NHTSA complaint #10671442 — an unverified report by a vehicle owner.

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I HAVE AN 2014 SH-AWD ADVANCE WITH ENTERTAINMENT PACKAGE. AFTER HAVING VEHICLE A FEW MONTHS I MADE A CALL ABOUT NOISE COMING FROM OUTSIDE OF CAR WHEN BACKING AND/OR PULLING FORWARD LIKE DOING A 3 POINT TURN. WAS TOLD IT WAS NORMAL FOR THIS VEHICLE. I ASKED WHEN TAKING VEHICLE FOR FIRST MAINTENANCE ABOUT GRINDING NOISE AND TOLD THAT THESE CARS DO THAT AND WAS NOT A PROBLEM. I HAVE BEEN HAVING ISSUES THAT WHEN PULLING FORWARD WITH WHEELS ONLY SLIGHTLY TURNED THAT THERE IS A NOISE AND ALOT OF RESISTANCE IN THE STEERING. ON ONE OCCASION AT AROUND 13,000 MILES WHILE PARKING, THE STEERING MADE NOISE AND JERKED WHEEL BACK OPPOSITE OF WAY I NEEDED TO GO ALMOST CAUSED ME TO HIT ANOTHER CAR. TAKING INTO SERVICE FOR 2ND MAINTENANCE AND WILL ONCE AGAIN POINT OUT THIS PROBLEM AND SEE IF ANYTHING CAN BE DONE BECAUSE THIS IS HAPPENING MORE FREQUENTLY AND BECOMING MORE AGGRESSIVE WITH CAR TAKING OVER MY STEERING CONTROL.

NHTSA complaint #10668683 — an unverified report by a vehicle owner.

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THE CAR HAS PERIODICALLY SHOWN AN ALERT INDICATING AN IMMINENT ACTIVATION OF THE AUTOMATIC BRAKING SAFETY SYSTEM WHEN NOTHING HAS BEEN IN FRONT OF THE CAR. TODAY, IT DID IT THIS MORNING, AND THEN LATER IN THE MORNING, WHILE DRIVING 30 MPH, THE CAR CUT OFF, MAKING IT INOPERABLE AND IT STOPPED IN A TRAVEL LANE OF A BUSY ROAD. WE WERE ABLE TO RE-START IT LONG ENOUGH TO NAVIGATE OFF THE ROAD TO A SAFE LOCATION, AND IT PROMPTLY CUT OFF AGAIN. AFTER THAT, IT WOULDN'T RUN FOR MORE THAN 30 SECONDS. EVERY WARNING IMAGINABLE (POWER STEERING PROBLEM, LANE KEEP ASSIST PROBLEM, EMISSION SYSTEM PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM) WAS DISPLAYING ON THE INFORMATION PANEL IN SEQUENTIAL ORDER. WE HAD THE VEHICLE TOWED TO AN ACURA DEALERSHIP FOR INSPECTION/REPAIR.

NHTSA complaint #10661109 — an unverified report by a vehicle owner.

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SINCE THE VEHICLE WAS 2 MONTHS OLD WITH ~2,000 MILES, ABOUT ONCE EVERY OTHER WEEK, THERE IS A SIGNIFICANT STEERING PROBLEM. THIS TYPICALLY HAPPENS IN A PARKING LOT OR PULLING OUT OF MY DRIVEWAY. AS YOU GET TO THE HEIGHT OF THE TURN (READY TO LET THE WHEEL TURN BACK), THERE IS A LOUD RUBBING NOISE THAT SOUNDS LIKE A TIRE HITTING THE WHEEL WELL. AT THE SAME TIME THE STEERING WHEEL VIBRATES AND THE STEERING WHEEL DOES NOT SPIN BACK. I HAVE TO USE FORCE TO SPIN THE WHEEL BACK TOWARDS CENTER. THIS TYPICALLY HAPPENS FOR 2 SECONDS, AND THEN EVERYTHING IS NORMAL AGAIN. I CAN NOT DUPLICATE THE PROBLEM USING THE SAME EXACT ACTIONS. I HAVE HAD 2 QUITE DANGEROUS SITUATIONS DUE TO THIS. SEE BELOW FOR DETAILS: OON THE ROAD WAITING TO TAKE A LEFT TURN AS TRAFFIC WAS COMING THE OTHER DIRECTION. SOMEONE COMING THE OTHER DIRECTION FLASHED THEIR LIGHTS AND WAIVED ME TO TURN IN FRONT OF THEM. I TURNED LEFT, AND JUST AS I WAS AT THE PEAK, AND LETTING THE WHEEL TURN BACK TO CENTER, I GOT THE RUBBING, VIBRATION, AND LACK OF STEERING. I QUICKLY TURNED THE WHEEL BACK MYSELF, BARELY MISSING A CAR COMING IN THE OTHER DIRECTION. OI WAS IN THE PARKING LOT OF THE OFFICE THAT I WORK AT, AND WAS TAKING A RIGHT TURN FROM A STOP OUT OF THE PARKING GARAGE. AS I WAS AT THE PEAK, AND LETTING THE WHEEL TURN BACK TO CENTER, I GOT THE RUBBING, VIBRATION, AND LACK OF STEERING. WITH THAT, I NEARLY HIT THE CURB ON THE RIGHT WHERE THERE WAS SOMEONE WALKING ON THE SIDEWALK. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES FOR THIS PROBLEM. THE FIRST TIME IT WAS REPRODUCED, AND THEY REPLACED THE CABLE REEL. THIS DID NOT FIX THE PROBLEM. THE FINAL TIME THAT IT WAS BROUGHT TO THE DEALER, IT WAS IN RESPONSE TO MY LEMON LAW CLAIM. THE DEALER KEPT THE VEHICLE FOR A FEW DAYS, AND I WAS TOLD THAT THE ISSUE COULD NOT BE REPRODUCED, AND MY LEMON LAW CLAIM WAS DENIED.

NHTSA complaint #10654625 — an unverified report by a vehicle owner.