26 of the 1,341 complaints filed about the Acura TLX are about the suspension — 2% of everything owners reported. The worst model year for it is 2015.
26
Complaints
2%
Share of all complaints
1
Crashes
0
Fires
SUSPENSION
PAWS system component failure causing the steering angle to misalign, throttle response to decrease, and drivability to decrease severely
NHTSA complaint #11751261 — an unverified report by a vehicle owner.
SUSPENSION
We have a 2022 Acura TLX Type S and it has started to show an errors - Adaptive Damper System Problem. From what I can gather from reviewing articles on the Internet is that this problem is caused because of poor wiring design by Honda / Acura, which is causing speed sensors electronics to erode. There are also articles that Honda /Acura is aware of this problem and is currently gathering data. Our concern is that in Michigan, if you have these problems, specially during winter when the roads are icy - if your drive type is stuck in the wrong mode - That can be a safety hazard. Example -The adaptive damper system can cause the automobile to be stuck in sports mode on an icy road, making it dangerous to drive............ Further, consumers are aware that this is a fault of the manufacturer, in the way the wiring harness is routed within the automobiles chassis. This poor design exposes the electronics to unwanted elements from road, snow, salt, dirt etc. It is also reported that this wiring harness is an expensive item to fix, hence Acura is reluctant in taking the necessary effort in resolving this very known issue. Consumers pay a lot for these vehicles for their quality - If this is a known issue , Acura should take care of it and not force the consumers to drive acuras with potential safety issues.
NHTSA complaint #11749059 — an unverified report by a vehicle owner.
SUSPENSION
Vehicle consistently pulls to right and on grooved concrete acts in abnormal way, weaving withing the lane. I have taken to Acura to try to diagnose - they tell me there is no adjustment they can make. I have tried with Honda corporate, but they want me to go back for another diagnosis on the car at Acura. At this time there is no reason to duplicate efforts or time. I have also taken to independent shops and they indicate they cannot correct the problem also.
NHTSA complaint #11743771 — an unverified report by a vehicle owner.
SUSPENSION
Dealers are investigating and need replacing rear shocks/solenoids, stroke sensors, and wiring harnesses. The issue is commonly identified as corrosion in the rear stroke sensor wiring harness or faulty damper make "Adaptive Damper System" (ADS) error light on and can't not make change for the setting as acura design issue !
NHTSA complaint #11738440 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2022 Acura TLX. The contact stated that there was an abnormal sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the lower control arms needed to be replaced. There was no warning light illuminated. The contact was concerned that the control arms might fracture. The contact stated that the part to repair the vehicle was on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 72,845.
NHTSA complaint #11729439 — an unverified report by a vehicle owner.
SUSPENSION
Adaptive Damper System error on dashboard. Took the car to the dealer and they confirmed two issues. Codes C1646-14 and C1647-14 indicating the stroke sensor has lower limit abnormality. Dealer recommended replacing both rear shocks due to over extension. Once shocks were replaced, codes returned. During further investigation, corrosion was found in the stroke sensor wiring harness. Harness is the root cause of the issue. Car is available at the dealer for inspection if necessary. From a safety perspective, if I continued to drive the car I could have experienced a malfunction in the braking system which could have led to brake failure, failure of safety features, or a car stall.
NHTSA complaint #11717853 — an unverified report by a vehicle owner.
SUSPENSION
While performing routine maintenance on my 2018 Acura TLX, I discovered a critical structural failure in the front right (passenger side) lower control arm. The factory weld connecting the stamped steel control arm to the compliance bushing housing has failed and separated. Visual inspection reveals a clear manufacturing defect: there is a significant crater and void in the weld bead, indicative of incomplete fusion or a "start/stop" error during the manufacturing process. This is a latent structural defect, not a stress fracture from mileage or impact. The weld has begun to separate from the housing, leaving a visible gap. Safety Risk: This failure compromises the suspension geometry and structural integrity of the vehicle. If the weld completes its separation while driving, it would result in the control arm detaching from the subframe, leading to immediate loss of steering control, wheel collapse, and a high probability of a collision. Status: No warning lights were illuminated prior to discovery. The vehicle has not been involved in any collisions that would affect this component. The defective part is currently on the vehicle but is available for inspection by NHTSA or manufacturer representatives upon request.
NHTSA complaint #11710418 — an unverified report by a vehicle owner.
SUSPENSION
The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rail on the right front bumper. The contact stated that the force of the crash shot his vehicle to the left, crossed two lanes of traffic and crashed into the guard rail on the left side of the highway. The contact stated that this crash with the guardrail deployed the drivers side curtain air bag. The contact stated that the force of the crash shot the vehicle to the right and he drove off of the roadway down a slight embankment. The contact was able to stop and exit the vehicle. The contact saw that front bumper had sheared off and that the right fender and wheel well were crushed. The contact stated that the he could see the right tire suspension and control arms were exposed and fractured. The contact stated that the damage of the left side of the vehicle was not as severe. The contact stated that the passenger side curtain air bag had also deployed. The contact stated that the police were on scene and wrote a report. The contact stated that he was transported by ambulance to the ER. The contact stated that he had bruises and cuts on his right temple and check and swelling, cuts and bruises on the left cheek and left temple and forehead. The contact stated he was released after treatment. The contact stated that the vehicle had been towed to an impound lot. The manufacturer was not informed of the failure. The contact had received recall notice for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 48,000.
NHTSA complaint #11702571 — an unverified report by a vehicle owner.
SUSPENSION
Last week, the right lower ball joint began producing a noticeable squeaking noise. I brought the vehicle to Irvine Acura in Irvine, California, where two technicians confirmed that the right lower ball joint boot is intact with no grease leakage; however, the ball-and-socket joint displays excessive play. The dealership recommended replacing both lower control arms, despite the left side currently being in acceptable condition. If the right lower ball joint were to fail, it could result in a loss of vehicle control.
NHTSA complaint #11702547 — an unverified report by a vehicle owner.
SUSPENSION
While using the Air Conditioner in Comfort Mode Suspension settings on my Advanced SHAWD model, the front suspension intermittently squeaks and creaks. It is very audible in the colder months or after it rains.
NHTSA complaint #11688974 — an unverified report by a vehicle owner.
SUSPENSION
I got new tires and an alignment performed and ever since the car has pulled to the right. The car has been to the dealer for 6 alignments due to the car veering to the right. They swapped the wheels from another car to ensure it wasn’t the new tires and the problem still occurred. As soon as I let go of the wheel it pulls to the right no matter if it’s a crowned road or not. Each time the alignment is completely off from the last time it had it performed. I took it to 3 different dealers and they all suggested throwing parts at it (replacing the rear subframe for $3000 or a front driver strut for $1400) telling me that they don’t know if it’d fix it or not.
NHTSA complaint #11683810 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2015 Acura TLX. The contact stated while driving 70 MPH, the vehicle vibrated abnormally. The contact became aware that the front axle had detached from the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,906.
NHTSA complaint #11670177 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2021 Acura TLX. The contact stated that while driving over a bump in the roadway, there was a squeaky metallic sound coming from the front passenger’s side suspension. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and advised the contact to have the vehicle diagnosed. The failure mileage was 91,000.
NHTSA complaint #11659887 — an unverified report by a vehicle owner.
SUSPENSION
My car shakes really bad when driving at 75 mph on smooth highway. Others have experienced the same problem online and most users pointed the problem to the cv axle
NHTSA complaint #11646644 — an unverified report by a vehicle owner.
SUSPENSION
I was driving on the freeway for about 5 minutes and literally out of no where my car began to make a strange noise and then my engine light came on. Following that my car shut off and I immediately lost power I pulled over as best I can and turn my hazard on eventually the car died because I couldn’t get a tow out fast enough and I’ve had it sitting at a shop ever since this incident.. tell
NHTSA complaint #11641027 — an unverified report by a vehicle owner.
SUSPENSION
The transfer case blows up and which causes the all-wheel-drive system of the car to go away and the car becomes from wheel drive which changes the way the car drives and makes it very dangerous. The car has a lot of oversteer and this is very dangerous to highway roads.
NHTSA complaint #11633510 — an unverified report by a vehicle owner.
SUSPENSION
I've received the recall notice for my car about 2 years ago. I've tried to schedule time with the dealership to get it fixed but they just keep telling me they don't have the parts or I have to wait till something "bad" happens first for them to prioritize me. This seems really unsafe and bad practice. I've reached out to Honda and they have open a case to review this but has not gotten back to me since. The car has stall once and a few times during the engine shut off while stopping, it takes a moment for the engine to come back, not normally like when I got the car. There has been a few time that there were cracking noise while I was driving. I stop driving the car as much as I can to avoid an accident happening. Please help me get some resolution with Honda, it's been almost 2 years.
NHTSA complaint #11625453 — an unverified report by a vehicle owner.
SUSPENSION
This car exhibits rumbling when goinin to a decreasing downward motion as if its trying to change gear but cant. coming home from a doctors appointment last month it was raining an coming up to the top of a very small hill and just as i hit the top at the point the shocks start to lift up I almost lost control. This is not the first time its happened. It usually happens in a decelerating turn. but I have tried to get appointments with Huntsville and nashvile dealerships. Hunstville had my appointment i waited for for 4 months and it was around june the 14th and they told me not to come in they were out of parts. So they had parts but ran out!
NHTSA complaint #11603947 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:WHEEL BEARING
The contact owns a 2017 Acura TLX. The contact stated that while driving at various speeds, there was a loud revving sound was coming from the engine compartment. The vehicle was taken to the local dealer and diagnosed. The contact was informed that the front wheel bearings and wheel sensors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000.
NHTSA complaint #11561988 — an unverified report by a vehicle owner.
SUSPENSION
Please see attached document, as my whole description would not fit in the box.
NHTSA complaint #11544892 — an unverified report by a vehicle owner.