49 of the 338 complaints filed about the Audi A4 Allroad are about the engine — 14% of everything owners reported. The worst model year for it is 2013.
49
Complaints
14%
Share of all complaints
1
Crashes
3
Fires
ENGINE
The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .
NHTSA complaint #11689152 — an unverified report by a vehicle owner.
ENGINE
The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
NHTSA complaint #11680186 — an unverified report by a vehicle owner.
ENGINE
Sudden Unintended Acceleration occurred when turning vehicle onto a roadway from a standing stop at an intersection. It occurred at night, [XXX] at the [XXX] . The vehicle was headed west on [XXX] turning from the far left lane while stopped at the intersection of [XXX] and [XXX] when the vehicle suddenly accelerated at a high rate of speed. The car eventually came to a stop when applying firm steady braking. There was no adaptive cruise control turned on when the event occurred. There was driver assistance activated for lane control. The car reached a speed of 60mph in a very short amount of time while heading west on [XXX] There were other vehicles on the roadway at this time, [XXX].. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11664204 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2019 Audi A4. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was notified of an electrical failure within the vehicle. The electrical gauge, the surge charger, and the shift sensor had failed and needed to be replaced. The dealer also determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,096.
NHTSA complaint #11553739 — an unverified report by a vehicle owner.
ENGINE
THIS IS THE 4TH TIME I WILL HAVE TO REPLACE MY GAS PUMP AND /OR MY 3RD ENGINE IN MY 2014 AUDI A4. MY EPC LIGHT TURNS ON THEN MY CAR VIOLENTLY SHAKES AND THEN IT CUTS OFF. THIS HAS HAPPENED WHILE CROSSING AN INTERSECTION, DRIVING IN THE GAS STATION PARKING LOT, AT A PARKING LOT AFTER LEAVING A FRIENDS HOME AND AT MY HOME. I HAVE REPORTED THIS TO AUDI USA, LAS VEGAS AUDI AND THE FINANCE COMPANY. TODAY IT HAPPENED 1 YEAR AND 1 DAY AFTER IT HAPPENED LAST. I PARKED AT THE STORE RAN IN AND CAME OUT TURNED ON THE CAR AND THE EPC LIGHT CAME ON. I HAVE SPENT THOUSANDS OF DOLLARS ON REPAIRS, CAR RENTALS, RIDESHARES AND REPLACEMENT PARTS FOR THE SAME THING OVER AND OVER. I AM NOT SURE WHAT RECOURSE I HAVE BUT I NEED ASSISTANCE. THE 1ST TIME AUDI REPLACED THE ENGINE AND 7 MONTHS LATER IT HAPPENED AGAIN SO THEY REPLACED THE GAS PUMP, 1 YEAR LATER THE SAME THING HAPPENED AND THEY WANTED ME TO PAY FOR ANOTHER GAS PUMP BECAUSE THE WARRANTY ENDED. THEN ITS BEEN REPAIRED TWICE BY ANOTHER MECHANIC FOR THE EXACT SAME THING.
NHTSA complaint #11255768 — an unverified report by a vehicle owner.
ENGINE
ENGINE AT 39,600 MILES. HAD AN OIL CHANGE PERFORMED AT 37,000 MILES. CAR THREW ROD INTO ENGINE BLOCK RESULTING IN TOTAL ENGINE FAILURE. REMEDY IS A NEW ENGINE VALUED ROUGHLY AT $4,000 AND LABOR VALUED AT $4,000 BEFORE TAXES. CAUSE OF FAILURE HAS BEEN UNABLE TO BE DETERMINED BY AUDI BUT THERE WAS SUFFICIENT OIL. VEHICLE WAS TRAVELING STRAIGHT AT 65 MPH ON THE FREEWAY AT TIME OF INCIDENT.
NHTSA complaint #11253286 — an unverified report by a vehicle owner.
ENGINE
ENGINE LIGHT CAME ON. CAR STOPPED RUNNING--WAS UNABLE TO START IT. AUDI DEALERSHIP SERVICE IDENTIFIED IT TIMING TENSIONER FAILURE AT JUST 70000 MILES. REPAIR COST ESTIMATED AT $3100. RECENT CLASS ACTION SETTLEMENT IDENTIFIES THIS AS A CONSISTENT PROBLEM WITH AUDI/VW BUT DOES NOT INCLUDE MY VIN. HOWEVER, THIS IS IDENTICAL ISSUE AS OTHER AUDI UNDER RECALL
NHTSA complaint #11232160 — an unverified report by a vehicle owner.
ENGINE
2015 AUDI A4. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASAONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
NHTSA complaint #11204614 — an unverified report by a vehicle owner.
ENGINE
4 YEAR OLD CAR 3 MONTHS PAST 4 YEAR EXTENDED WARRANTY AND MAJOR OIL LEAK, WHICH IF NOT REPAIRED CAN NEGATIVELY IMPACT ENGINE. BOTH VALVE COVER GASKETS AND TIMING CHAIN COVER GASKETS ARE LEAKING. WHEN ASKED SERVICE CONSULTANT AT AUDI HOW OFTEN THIS HAPPENS, HE SAID IN 15-20% OF CARS BY 50,000 MILES (I HAVE 46,000 +). THIS IS A MANUFACTURING FLAW AND SHOULD BE MADE PART OF A RECALL. I AM PAYING OVER $2000.00 FOR THIS REPAIR AFTER A 10% DISCOUNT WITH A DEALERSHIP "COUPON". THIS IS CLEARLY A MANUFACTURING DEFECT OF THESE PARTS AND IT IS INEXCUSABLE THAT AUDI PASS THIS DEFECT AND THE COSTS ON TO 15-20% OF CUSTOMERS AFTER APPROXIMATELY 4 YEARS OF OWNERSHIP AND COMPREHENSIVE MAINTENANCE . THE SERVICE PERSON TOLD ME THERE WAS NOTHING I COULD DO TO HAVE PREVENTED THIS FROM OCCURRING . I THINK THE NTSB CAN ALERT AUDI TO THE . FACT THIS IS A DEFECT IN THE CARS THEY ARE SELLING, CAUSING UNNECESSARY COSTS AND BURDENS AND POSSIBLE ENGINE HAZARDS TO CONSUMERS.
NHTSA complaint #11205078 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE NEWPORT (9201 WEST COLFAX, LAKEWOOD, CO 80215, (303) 238-8101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11204833 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI HAWTHORNE (LOCATED AT 151 SAW MILL RIVER RD, HAWTHORNE, NY 10532, (914) 747-1077) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11195827 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNED A 2014 AUDI A4. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION OFF, THE CONTACT'S NEIGHBOR ALERTED HIM OF SMOKE COMING FROM THE VEHICLE. THE CONTACT GRABBED THE FIRE EXTINGUISHER AND OPENED THE FRONT DOOR WHERE HE NOTICED THE VEHICLE WAS IN FLAMES. THERE WERE NO INJURIES OR PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE POLICE WERE CONTACTED AND THEY ALSO FILED A REPORT. THE VEHICLE WAS DESTROYED AND TOWED BY THE CONTACT'S INSURANCE COMPANY FOR INVESTIGATION. AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760, (508) 651-0388) AND THE MANUFACTURER WERE NOTIFIED. THE MANUFACTURER PROVIDED CASE NUMBER: 190350385. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.
NHTSA complaint #11194700 — an unverified report by a vehicle owner.
ENGINE
EPC LIGHT ILLUMINATED, ROUGH IDLING, LOSS OF POWER, CAR WILL NOT TURN ON. 2017 IT DID THE SAME THING, FOUND ELECTRICAL FAULT NEAR GAS TANK (COULD HAVE BLOWN UP). AUDI FIX AT GOODWILL. COMPRESSION OF ENGINE WAS NEVER CHECKED. 2019 SAME THINGS HAPPENING, ENGINE LOST COMPRESSION IN 2 CYLINDERS. ALL SERVICES DONE AT AUDI. TOLD NEW ENGINE $10K-13K AND THEY WILL NOT HELP COVER COSTS. ONLY 60'000 MILES DONE ON THE CAR AND NO OVERHEATING ISSUES EVER.
NHTSA complaint #11193795 — an unverified report by a vehicle owner.
ENGINE
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
NHTSA complaint #11183719 — an unverified report by a vehicle owner.
ENGINE
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
NHTSA complaint #11182785 — an unverified report by a vehicle owner.
ENGINE
YOU KNOW OF THE ISSUE I AM WRITING ABOUT, AS I RECEIVED A LETTER FROM AUDI IN JUNE 2018 TELLING ME ABOUT RECALL 19N4, THE AFTER RUN COOLANT PUMP. THE LETTER SAID TO PARK OUTSIDE, NOT IN A GARAGE, UNTIL FIXED. KIND SCARY. WILL MY CAR BURST INTO FLAMES? AUDI DID NOT HAVE THE PART. I RECEIVED A SECOND LETTER IN SEPTEMBER 2018. STILL NO PART. I RECEIVED A THIRD LETTER IN JANUARY 2019. IT IS NOW FEBRUARY 2019 AND STILL NO PART (ALTHOUGH IN JANUARY THEY PERFORMED A TEMPORARY FIX RECOMMENDED BY AUDI. I AM WRITING AS I THOUGHT YOU SHOULD KNOW HOW LONG THIS PROCESS IS DRAGGING OUT. IT MUST BE SERIOUS FOR MY ENGINE AS WELL, AS THEY ALSO SAID THEY HAVE EXTENDED THE WARRANTY.
NHTSA complaint #11180956 — an unverified report by a vehicle owner.
ENGINE
AUDI SAFETY RECALL 19N4-ELECTRIC (AFTER RUN) COOLANT PUMP. I HAVE BEEN WAITING NOW ABOUT 6 MONTHS FOR A NEW PUMP TO BE AVAILABLE FROM AUDI TO REPLACE THE DEFECTIVE COOLING PUMP, THAT IS TO COOL THE TURBOCHARGER AFTER THE ENGINE IS TURNED OFF. I WAS TOLD, IN WRITING AND OVER THE PHONE BY AUDI, THAT THIS REPLACEMENT WOULD BE DONE BY THE END OF 2018. TODAY WHEN I CALLED AUDI THEY WILL ONLY SAY IT IS TO BE COMPLETED BY THE END OF 2019. NOT HAVING THE AFTER RUN PUMP PROPERLY COOLING THE TURBOCHARGER CAN CAUSE DAMAGE TO THE TURBOCHARGER AND THAT CAN BE VERY COSTLY TO REPAIR. ALSO, IF I WANT TO SELL OR TRADE IN THIS CAR NOW, WITH OUT THE REPLACEMENT PUMP, THE VALUE OF THE CAR IS WORTH LESS AND I WILL LOOSE MONEY DUE TO THIS ISSUE. WHAT CAN BE DONE TO GET THIS PUMP REPLACED AS AUDI SAID THEY WOULD ORIGINALLY?
NHTSA complaint #11176209 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (UNKNOWN DEALER INFORMATION) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
NHTSA complaint #11132969 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING, THE ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT CALLED HIS MECHANIC TO COME AND INSPECT THE VEHICLE. THE MECHANIC NOTICED THAT THE VEHICLE'S COOLANT PUMP WAS EXTREMELY HOT, WHICH COULD CAUSE THE VEHICLE TO CATCH ON FIRE AND EXPLODE. THE VEHICLE WAS TOWED TO THE MECHANIC'S SHOP AND THEN TO AUDI. THE CONTACT INFORMED THE DEALER (AUDI SHREWSBURY, 780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5800) OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING), WHICH HAD NOT BEEN FOUND DURING A PREVIOUS VISIT. THE CONTACT REFUSED TO PAY FOR A DIAGNOSTIC TEST. THE CONTACT EMAILED THE DEALER'S GENERAL MANAGER, BUT DID NOT RECEIVE A RESPONSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,392.
NHTSA complaint #11131664 — an unverified report by a vehicle owner.
ENGINE
I HAVE YET TO RECEIVE A REMEDY TO FIX MY VEHICLE WHICH I AM TOLD CAN CATCH FIRE. THE RECALL IS 19N4, CAN YOU PLEASE FOLLOW UP ON THIS AND LET ME KNOW IF THERE IS A REMEDY.
NHTSA complaint #11131738 — an unverified report by a vehicle owner.