FaultScore

2002 Audi A4 window and wiper problems

11 of the 218 complaints about the 2002 Audi A4 are about the glass, mirrors and wipers — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 4,000 miles.

B

11

Complaints

0

Crashes

1

Fires

0

Injuries

Exactly what failed

Windshield Wiper/Washer 4 36.4%
Exterior 3 27.3%
Visibility 2 18.2%
Windshield 1 9.1%
Rearview Mirrors/Devices 1 9.1%

Windows, Mirrors & Wipers across every Audi A4 year

2002 11 22.9%
2003 20 41.7%
2004 17 35.4%

What owners said

Filed with NHTSA, in their own words.

at 82,000 miles Worthington, OH

VISIBILITY

WIPERS FAILED AS I WAS TRAVELING ON A CROWDED HIGHWAY DURING A HEAVY RAINSTORM. THE PROBLEM WAS A SEIZED WIPER PIVOT ON THE DRIVER'S SIDE, WHICH WAS CLEANED AND LUBRICATED, AND IS NOW IN WORKING CONDITION.

NHTSA complaint #10279172 — an unverified report by a vehicle owner.

at 72,600 miles Cottage Grove, MN

VISIBILITY

WINDSHIELD WIPERS SLOWED CONSIDERABLY AND STOPPED WORKING; FORTUNATELY WE WERE ONLY A HALF-MILE FROM HOME. MECHANIC ADVISED THIS WAS A KNOWN PROBLEM WITH THIS VEHICLE AND THEY HAVE REPLACED MANY WIPER BRACKETS IN THE PAST 6 MONTHS. ADVISED THEY WERE SURPRISED AUDI HAS NOT ISSUED A RECALL.

NHTSA complaint #10237447 — an unverified report by a vehicle owner.

at 40,695 miles Amherst, NY

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPER FAILURE.

NHTSA complaint #10226425 — an unverified report by a vehicle owner.

at 65,000 miles Rutherford, NJ

VISIBILITY:WINDSHIELD WIPER/WASHER

I HAVE A 2002 AUDI A4. WIPER STOPPED WORKING. CHECKED FORUMS AND THE OTHER PEOPLE HAD THE SAME ISSUES.

NHTSA complaint #10197981 — an unverified report by a vehicle owner.

ELM Grove, WI

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

THE SIDE VIEW MIRRORS INTERMITTENTLY, SINCE THE VEHICLE WAS NEW, ADJUST THEMSELVES OUTWARD MAKING OPERATION A DANGER. NEVER ABLE TO DUPLICATE AT DEALER, NOW OUT OF WARRANTY AND STILL A PROBLEM. WAS TOLD THEY WOULD CONTINUE TO PAY TO EVALUATE, AND NOW THEY SAY THEY WILL ONLY PAY IF THEY FIND SOMETHING.

NHTSA complaint #10182242 — an unverified report by a vehicle owner.

at 4,000 miles Port Orchard, WA

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

THE DRIVER'S SIDE MIRROR HAS AUTO DIMMING FEATURE THAT HAS FAILED TO WORK CONSISTENTLY SINCE THE VEHICLE WAS PURCHASED NEW. THI SAME MIRROR ALSO ADJUSTS ITSELF WITHOUT THE OPERATOR TOUCHING THE ADJUSMENT SWITCH. THE DEALERS COULD NEVER DUPLICATE THESE PROBLEMS AND THE VEHICLE IS NOW OUT OF WARRANTY.

NHTSA complaint #10179132 — an unverified report by a vehicle owner.

at 885 miles Scotch Plains, NJ

VISIBILITY:WINDSHIELD WIPER/WASHER

NUMBEROUS OF FAILURES; WINDSHIELD WASHER SYSTEM, DRIVER'S SEAT MOTOR BURNED OUT 3 TIMES, ALL REPLACED. *BF THE FIRST DAY THE CONSUMER WENT TO PICK UP THE VEHICLE FROM THE LOT, THE BATTERY WAS DEAD, HOWEVER 2 MONTHS LATER THE BATTERY WAS DEAD AGAIN, AND 2 MONTHS AFTER THAT THE BATTERY DIED AGAIN. THE CONSUMER WAS TOLD A SMALLER BATTERY WAS INADVERTENTLY INSTALLED IN THE VEHICLE. THE HEAD LIGHT ASSEMBLY, RADIO AND SPEAKERS WERE REPLACED.

NHTSA complaint #10109327 — an unverified report by a vehicle owner.

at 300 miles Princeton, WV

VISIBILITY:WINDSHIELD WIPER/WASHER

STEREO-FAILURE AND REPLACEMENT ON AT LEAST (4) OCCASIONS WINSHIELD FLUID DISPENSER/WIPER MALFUNCTION SERVICE ENGINE LIGHT MALFUNCTION-AT LEAST (5) OCCASIONS SOLENOID VALVE BAD CLUTCH SWITCH BAD BLOWER IN AIR CONDITIONING/HEATER UNIT BAD PIRELI TIRES-BROKEN BELTS IN ALL FOUR (AT 25,000 MILES)- THESE ARE THE TIRES PLACED ON THE VEHICLE BY AUDI COILS BAD GAS GAUGE MIS READ

NHTSA complaint #10049354 — an unverified report by a vehicle owner.

at 1 miles SAN Rafael, CA

VISIBILITY:REARVIEW MIRRORS/DEVICES

RIGHT SIDE MIRROR AUTOMATICALLY ADJUSTS WHEN CAR IS IN REVERSE, HOWEVER WHEN YOU GO BACK IN FIRST THE MIRROR DOES NOT RETURN TO THE ORIGINAL SPOT. AUDI HAS SAID THAT THIS IS A SOFTWARE PROBLEM. IT HAS BEEN SEVERAL MONTHS NOW AND THEY HAVE NOT FIXED THE ISSUE. IT IS A DANGEROUS ISSUE BECAUSE EVERYTIME YOU NEED THAT MIRROR IT IS POINTED IN THE WRONG DIRECTION (USUALLY INTO THE SKY). IN EMERGENCY SITUATIONS AND GENERAL DRIVING, THE MIRROR IS NEVER IN THE CORRECT SPOT. I HAVE HAD SOME VERY CLOSE CALLS BECAUSE IN ORDER TO SEE IN THAT VEHICLE YOU NEED THAT RIGHT SIDE MIRROR. I RECENTLY HAD TO SLAM ON THE BRAKES AT 65MPH ON THE FREEWAY BECAUSE A GUY CUT ME OFF, I COULD HAVE EASILY MOVED INTO THE OTHER LANE BUT BECAUSE THE MIRROR WAS POINTED IN THE WRONG DIRECTION, THIS WAS NOT AN OPTION. WHEN I SLAMMED THE BRAKES THE BUY BEHIND ME SLAMMED HIS AND SLIDE RIGHT BY ME NARROWLY BASHING MY BACK BUMPER. THE WHOLE THING COULD HAVE BEEN AVOIDED IF THE MIRROR WORKED. THERE ARE OTHERS WITH THE SAME CAR THAT HAVE THE SAME COMPLAINT. AUDI AGAIN HAS SAID IT IS A SOFTWARE ISSUE HOWEVER THEY HAVE NOT FIXED IT. IT IS A VERY DANGEROUS SITUATION AND AN ACCIDENT(S) IS WAITING TO HAPPEN. THANKS

NHTSA complaint #10000464 — an unverified report by a vehicle owner.

at 2,860 miles Decatur, GA Fire

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

IGNITION COIL FAILED ON HIGHWAY. CAR "SHOOK" VIOLENTLY UNTIL STOPPED IN PARKING LOT. ONCE CAR WAS OFF THE ROAD, THE COIL HOUSING CAUGHT FIRE. THE FIRE ULTIMATELY BURNED ITSELF OUT, AND THE CAR WAS TOWED TO THE LOCAL DEALERSHIP FOR REPAIR. THE DEALERSHIP NOTIFIED AUDI USA OF THE DEFECT AND RECOMMENDED VEHICLE REPLACEMENT. AUDI USA ELECTED TO REPAIR CAR UNDER WARRANTY. MULTIPLE FAILURES HAVE OCCURRED SINCE (SEE LIST). TS

NHTSA complaint #10000173 — an unverified report by a vehicle owner.

Roxbury, CT

VISIBILITY:WINDSHIELD

IN HOT, MUGGY WEATHER AND WHEN OPERATING THE AIR CONDITIONER, THE A/C DEVELOPS CONDENSATION ON THE WINDSHIELD WHICH SEVERELY IMPAIRS VISION AND SAFE OPERATION OF THIS VEHICLE. TO SEE OUT WINDSHIELD I MUST RUN WINDSHIELD WIPERS.

NHTSA complaint #764555 — an unverified report by a vehicle owner.

Other 2002 Audi A4 problems

← Full 2002 Audi A4 report