The contact owns a 2022 Audi A4. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera failed and no longer showed an image. The manufacturer was not made aware of the issue. The failure mileage was 12,962. VIN tool confirms parts not available.
NHTSA complaint #11501115 — an unverified report by a vehicle owner.
2000 AUDI A4. CONSUMER WRITES IN REGARDS TO THE OVD 2 UNIT IN AUDI AND VW VEHICLES *TGW THE CONSUMER STATED THE PROBLEM INVOLVED THE OVD 2 UNIT WHICH COMMUNICATED THE SMOG TEST RESULTS TO THE COMPUTER AND DMV. ALTHOUGH, THE VEHICLE WOULD PASS THE EMISSIONS TEST, THERE WOULD BE A COMMUNICATION ERROR. THE DMV REQUIRED THE COMMUNICATION AND MADE NO EXCEPTION. THE ROOT OF THE PROBLEM STEMMED FROM THE OVD 2 UNIT PLACED INTO THE RADIO. WHEN THE RADIO IS REPLACED WITH A NON AUDI OR VW RADIO THE OVD 2 UNIT IS NO LONGER THERE. THE CONSUMER WAS INFORMED THE PRICE TO REPLACE THE RADIO CONTAINING THE OVD 2 UNIT IS $1000 AND UP.
NHTSA complaint #10474724 — an unverified report by a vehicle owner.
THE CAR JACK BROKE DOWN WHILE REPLACING A FLAT TIRE, AND THE CAR FELL ON THE GROUND AFTER BEING SUSPENDED IN AIR. FORTUNATELY WHILE ALL THE BOLTS HAVE BEEN REMOVED, THE WHEEL WAS STUCK TO THE HUB OR OTHERWISE I WOULD HAVE BEEN SERIOUSLY INJURED. I THINK THE JACK HAS A VERY FLAWED DESIGN. WHERE THE TWO PARALLEL FRAMES CAN BE EASILY BENT OUTWARD BECAUSE THEY DON'T HAVE ENOUGH SUPPORT AND THEN THE SUPPORT CAN SLIDE OUT OF ITS DESIGNATED CHANNEL I HAVE PICTURES OF THE FAILED JACK. I AM REALLY CONCERNED OF WHAT WOULD HAVE HAPPENED TO MY HANDS IF NOT THE MIRACLE OF THE STUCK WHEEL WAS THERE TO PREVENT INJURY OF MY HANDS.. I HAVE CONTACTED THE MANUFACTURER TO INVESTIGATE THIS FAULTY DESIGN BUT THEY RESPONDED THAT THEY RECORDED THE INFORMATION FOR THE FUTURE AND THERE HAVEN'T BEEN ENOUGH INCIDENTS YET TO JUSTIFY DESIGN REVIEW.
NHTSA complaint #10473284 — an unverified report by a vehicle owner.
MY AUDI, ALONG WITH THOUSANDS OF OTHERS HAVE HAD THEIR ABS CONTROL UNIT MALFUNCTION BECAUSE OF DESIGN. THIS MALFUNCTION CAUSES THE ABS TO NOT WORK ON THE AFFECTED VEHICLE. VOLKSWAGEN, THE COMPANY THAT PRODUCES AUDIS AND VWS ACTUALLY RECALLED THIS EXACT PART ON THEIR VW VEHICLES, BUT FOR SOME REASON REFUSES TO CORRECT THE PROBLEM FOR THEIR AUDI CUSTOMERS. THE COST TO REPLACE THIS CONTROL UNIT IS $1,400 - $1,700, AND AS SUCH I HAVE BEEN DRIVING MY VEHICLE WITHOUT ITS ABS FUNCTIONING. BELOW IS A DESCRIPTION OF THE RECALL FOR THIS EXACT PART, BUT ON THE VW JETTA: "2002 VOLKSWAGEN JETTA GLS NHTSA RECALL ID NUMBER: 02V031000 RECALL DATE: JAN 31, 2002 COMPONENT: SERVICE BRAKES, HYDRAULIC:ANTILOCK POTENTIAL UNITS AFFECTED: 55000 SUMMARY: ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS). CONSEQUENCE: THIS CAN RESULT IN A FIRE. REMEDY: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987. NOTES: VOLKSWAGEN OF AMERICA,INC," PLEASE LOOK INTO THIS ISSUE AND HELP VW TO MAKE THE RIGHT CHOICE FOR THE SAFETY OF THEIR CUSTOMERS AND OTHERS ON THE ROAD. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS IMPORTANT MATTER!
NHTSA complaint #10456618 — an unverified report by a vehicle owner.
HID HEADLIGHTS GO OUT WHILE DRIVING THE CAR. OPERATOR MUST SHUT OFF HEADLIGHT SWITCH AND TURN BACK ON FOR HEADLIGHT TO GO BACK ON. THIS HAPPENED TO THE LEFT HEADLIGHT AT 50,000 AND THE RIGHT AT 90,000 AFTER DEALER PUT IN A WATERPUMP. DEALER DENIED RESPONSIBILITY, NOT COVERED UNDER WARRANTY PRICE FORM REPAIR >$700.00.
NHTSA complaint #10450730 — an unverified report by a vehicle owner.
IN REPLACING A FLAT TIRE AFTER JACKING THE CAR UP, THE ORIGINAL CAR JACK BROKE DOWN AND THE CAR FELL BACK DOWN. LUCKILY I HAVEN'T BEEN INJURED, BUT WAS REALLY A CLOSE CALL.
NHTSA complaint #10436458 — an unverified report by a vehicle owner.
TIRE JACK FOR 2008 AUDI A4 FAILED. THE CAR WAS JACKED UP ON A FLAT CONCRETE SURFACE WITH THE PARKING BRAKE ENGAGED AS STATED IN THE MANUAL. A MINUTE AFTER SETTLING, THE JACK FAILED FOR NO APPARENT REASON. THE JACK HAS CAUSED DAMAGE TO THE SIDESKIRT AND DOOR SECTION DUE TO THE CAR FALLING ON TO IT. SUBMITTED A WARRANTY CLAIM WITH AUDI OF AMERICA. HOWEVER AUDI DENIED THE WARRANTY CLAIM WITH NO TECHNICAL EXPLANATION AS TO WHY THE JACK FAILED. UPON RESEARCHING THE TOPIC, I HAVE FOUND THIS IS A VERY COMMON OCCURRENCE AMONG OTHER A4 OWNERS.
NHTSA complaint #10416583 — an unverified report by a vehicle owner.
ON MY 2000 AUDI A4 THE ANTI LOCK BRAKING SYSTEM NO LONGER WORKS. I GET A SOLID AMBER ABS WARNING LIGHT ALONG WITH A FLASHING BRAKE LIGHT ACCOMPANIED WITH THREE WARNING TONES WHEN I START THE CAR. AFTER MUCH RESEARCH, THIS IS A COMMON PROBLEM ON 1998 TO 2001 AUDI AND VW MODELS. I HAVE NOT HEARD OF ANY RECALL, HOWEVER THERE SHOULD BE ONE. THIS IS A SERIOUS PROBLEM THAT WILL NOT ALLOW ME TO BRAKE QUICKLY IN ALL SITUATIONS ESPECIALLY WINTER CONDITIONS AND THE COST TO GET IT REPLACED IS FAR TOO MUCH.
NHTSA complaint #10386972 — an unverified report by a vehicle owner.
CAR LOSES POWER AS IT TRAVELS . HAS BEEN TO DEALER FOR ANALYSIS AND FUEL PUMP REPLACEMENT RECOMMENDED. CHECKED AND FOUND RECALL CAMPAIGN 07V375000 IS ACTIVE. DEALER REFUSES SAYING OUR CAR IS NOT ELIGIBLE EVEN THOUGH SYMPTOMS ARE IDENTICAL AND MAKE, MODEL AND YEAR ARE SAME. THEY CLAIM VIN IS NOT IN RECALL BASE. WHO DETERMINES THE ACCURACY OF THE VIN NUMBERS ELIGIBLE? WE HAVE SPENT SEVERAL HUNDREDS OF DOLLARS TO TRY AND FIX THE PROBLEM OVER THE PAST YEAR AND AFTER SEVERAL DIAGNOSIS WE ARE TOLD IT IS THE FUEL PUMP. WE JUST RECENTLY FOUND OUT ABOUT THE RECALL.
NHTSA complaint #10376521 — an unverified report by a vehicle owner.
MY 2003 AUDI A4 3.0 V6 DRIVER SIDE AUTOMATIC WINDOW BEGAN TO FAIL FOR THE FIRST TIME ABOUT TWO YEARS AGO IN 2008. ONE DAY IT JUST STOPPED WORKING COMPLETELY: STILL COULD ROLL DOWN, BUT ONCE DOWN, IT COULDN'T ROLL UP ANY MORE. I HAD TO USE MY HANDS TO HOLD IT FROM BOTH SIDES TO PULL IT UP. IT CAUSED SO MANY PROBLEMS, SOMETIMES REAL DANGERS, DURING THE OPERATION, UNTIL I PAID A FEW HUNDRED DOLLARS TO FIX IT A FEW WEEKS LATER. ESPECIALLY IT'S SO DIFFICULT TO GO THROUGH TOLL BOOTHS OR SOME NARROW LANES WHEN I CAN'T OPEN THE DOOR EASILY WHILE NOT ABLE TO ROLL DOWN THE WINDOW, OR IN CASES I HAD THE WINDOWS DOWN FOR WHATEVER REASON, IT BECAME DANGEROUSLY DIFFICULT TO GET IT BACK UP WHEN NEEDED DUE TO RAIN OR SNOW CONDITIONS. I CAN HARDLY DESCRIBE ALL THE DIFFICULT SITUATIONS THAT MADE ME FEEL HELPLESS. BUT TWO YEARS LATER (2010), THE SAME WINDOW FAILED AGAIN WITH EXACTLY THE SAME ISSUE, NOT ABLE TO ROLL UP. I DELAYED REPAIR UNTIL NOW. WHAT'S WORSE NOW IS AT THE SAME TIME, ANOTHER WINDOW -- THE REAR PASSENGER SIDE WINDOW BEGAN TO FAIL TOO! THAT'S A WINDOW I BARELY USE DURING THE LAST SEVERAL YEARS OF OWING THE CAR. ONE DAY WHILE DRIVING, THERE WAS THIS BIG LOUD SOUND LIKE AN EXPLOSION COMING FROM THAT WINDOW, AND I HAD TO STOP DANGEROUSLY ON THE HIGHWAY TO INSPECT WHAT HAPPENED UNTIL CONFIRMING IT'S THE WINDOW FAILURE. IT'S BEYOND ANY REASON TO EXPLAIN WHY IT WOULD FAIL WITH NO USAGE. THIS REAR WINDOW PRESENTED MORE SECURITY ISSUES TO ME TOO, BECAUSE EVEN IF I PUSH IT ALL THE WAY UP WITH MY HANDS, IT ALWAYS SLOWLY SLIDE DOWN TO LEAVE A BIG OPENING ABOUT 5 TO 10 INCHES WIDE. SINCE I PARK THE CAR ON THE STREET ALMOST DAILY, IT'S A REAL ISSUE TO WORRY ABOUT BURGLARS OR BREAK-INS. FOR THIS SERIOUS CONCERN, I HAD TO SEND IT TO THE DEALER FOR REPAIR, WHO QUOTED ME $460 TO FIX IT INCLUDING PARTS AND LABOR. CONSIDERING THIS HAS HAPPENED TO ME TOTAL THREE TIMES, INCLUDING ONE THAT'S HAPPENED TO A WINDOW I RARELY USE, THIS SEEMS TO ME STRONGLY AN OBVIOUS MANUFACTURER'S DEFECT.
NHTSA complaint #10331766 — an unverified report by a vehicle owner.
THE ABS CONTROL UNIT ON MY AUDI A4 FAILED AFTER 95,000 MILES. I HAVE NO ANTI-LOCK BRAKING AND AUDI HAS DENIED ANY RESPONSIBILITY FOR THE PART SINCE IT IS OUT OF WARRANTY. SEARCHING THROUGH AUDI FORUMS I FOUND THIS FAILURE TO BE VERY COMMON AND EVERYONE HAD NO ABS UNTIL THE CONTROL UNIT WAS REPLACED WHICH COST AN AVERAGE OF $1500+. THERE WERE NO EVENTS THAT LEAD UP TO THE FAILURE, I STARTED THE CAR ONE DAY AND THE ABS AND BRAKE LIGHT STARTED FLASHING ON MY DASH. I TESTED THE ABS AND FOUND THAT IT INDEED DOES NOT PREVENT MY BRAKES FROM LOCKING UP. NEARLY THREE YEARS LATER, THE PART HAS NOT BEEN FIXED DUE TO THE HIGH COST TO REPAIR IT.
NHTSA complaint #10307355 — an unverified report by a vehicle owner.
2002 Audi A4
at 600,000 milesWest Bloomfield, MI1 injured
EQUIPMENT
I WAS ATTEMPTING TO JACK MY AUDI A4 QUATTRO, WHEN THE FACTORY SUPPLIED JACK COLLAPSED. I RECEIVED A SMALL SCRATCH AND THE CLADDING ON THE CAR WAS GOUGED.
NHTSA complaint #10212400 — an unverified report by a vehicle owner.
AUDI A4 2003, THE CLUTCH FAILED AT 30,000 MILES, BUT AUDI REFUSED TO FIX THE PROBLEM UNTIL IT WAS COMPLETELY UNDRIVABLE. I HAD TO PAY OUT OF POCKET BECAUSE IT WAS CATEGORIZED AS WEAR AND TEAR, THUS NOT COVERED BY AUDI'S LEAST. THE ELECTRICAL SYSTEM AND THE FUEL PUMP ALSO FAILED AND NEEDED TO BE REPLACED. THE JACK BROKE WHILE CHANGING A FLAT TIRE AND I WAS TOLD THAT THIS HAD HAPPENED TO OTHER AUDI OWNERS, BUT STILL HAD TO PAY THE DAMAGE TO THE PLASTIC SIDING OUT OF POCKET.
NHTSA complaint #10174279 — an unverified report by a vehicle owner.
AUDI JACK CAME WITH MY 2004 AUDI A4 QUATTRO SEDAN BROKE WHILE PUTTING A WHEEL. I WAS IN THE PARKING LOT SO THE SURFACE IS FLAT. I USE THE USE THE JACK THAT CAME WITH MY CAR TO JACK UP THE CAR SO THAT I CAN REPLACE MY WHEEL. THE JACK BROKE AS I WAS PUTTING ON THE WHEEL TRYING TO ALIGN THE HOLES TO PUT BACK THE BOLTS. THE JACK JUST SNAPPED LUCKILY MY FINGERS AND HAND DID NOT GET CAUGHT AND I WAS NOT UNDER THE CAR. THE JACK WAS BROKE TODAY AUGUST 5, 2005 AT AROUND 4:00PM PACIFIC TIME. I GOT TO THE DEALERSHIP 10 MINUTES TO 5:00PM AND THE SERVICE REP TOLD ME THAT ALL THE TECHNICIAN HAVE GONE HOME FOR THE DAY AND THEY ASK ME TO CONTACT AUDI USA. I CANNOT REACH AUDI USA BECAUSE THEY HAVE CLOSE FOR THE DAY. I WILL TRY TO CONTACT THEM ON MONDAY. THE POINT TO MY COMPLAINT IS THAT THE JACK IS UNSAFE. PLEASE INVESTIGATE THE JACK THE COME WITH ALL AUDI CARS. THERE ARE ALOT OF PEOPLE EXPERIENCING THE SAME PROBLEM WITH THE AUDI JACK. THANK YOU, KENNY,.
NHTSA complaint #10131776 — an unverified report by a vehicle owner.
NUMBEROUS OF FAILURES; WINDSHIELD WASHER SYSTEM, DRIVER'S SEAT MOTOR BURNED OUT 3 TIMES, ALL REPLACED. *BF THE FIRST DAY THE CONSUMER WENT TO PICK UP THE VEHICLE FROM THE LOT, THE BATTERY WAS DEAD, HOWEVER 2 MONTHS LATER THE BATTERY WAS DEAD AGAIN, AND 2 MONTHS AFTER THAT THE BATTERY DIED AGAIN. THE CONSUMER WAS TOLD A SMALLER BATTERY WAS INADVERTENTLY INSTALLED IN THE VEHICLE. THE HEAD LIGHT ASSEMBLY, RADIO AND SPEAKERS WERE REPLACED.
NHTSA complaint #10109327 — an unverified report by a vehicle owner.
(1) IN MAY 2002 I PURCHASED A CERTIFIED PRE-OWNED AUDI A4 FROM THE LEITH AUDI IN CARY, NC. MY MANUFACTURER WARRANTY EXPIRED EARLIER THIS YEAR AND I TOOK MY CAR TO THE DEALER ON OCTOBER 8TH 2004 FOR A COMPREHENSIVE INSPECTION PRICED AT $450. THE DEALER RECOMMENDED A FEW REPAIRS AND I DID THEM ALL AT A COST OF ANOTHER ~$1200. I SPECIFICALLY ASKED THE AUDI REP IF I NEEDED TO CHANGE MY TIMING BELT. THE VERBAL COMMUNICATION FROM THE DEALER WAS THAT I DON'T HAVE TO WORRY ABOUT THAT, SINCE THE MANUFACTURER RECOMMENDS A TIMING BELT CHANGE AT 90,000 MILES, MINE HAS ONLY 65,000. THE DEALER DID NOT PROVIDE ME WITH A WRITTEN SUMMARY OF THE INSPECTION RESULTS AND THE UPCOMING RECOMMENDED REPAIRS. (2) A WEEK AFTER THIS COSTLY COMPREHENSIVE INSPECTION MY CAR BREAKS DOWN ON THE HIGHWAY DUE TO TIMING BELT FAILURE. THE DEALER QUOTES A REPAIR COST OF $4000 AND CLAIMS THAT THEY HAVE RECOMMENDED A TIMING BELT REPLACEMENT, WHICH IS NOT TRUE. (3) THE DEALER REFUSES TO TAKE RESPONSIBILITY AND REPAIR THE CAR AT THEIR EXPENSE. I BELIEVE THAT THE DAMAGE IS A RESULT OF THEIR FAILURE TO INSPECT THE TIMING BELT AND RECOMMEND REPLACEMENT ONLY A WEEK BEFORE THE ACCIDENT.
NHTSA complaint #10096176 — an unverified report by a vehicle owner.