FaultScore

FaultScore report

2012 Audi A5 Cabriolet problems

Owners have filed 14 complaints about the 2012 Audi A5 Cabriolet with NHTSA between 2016 and 2019. The largest single group is the airbags. Across this model's run it ranks 2 of 3 worst.

B

FaultScore 30/100

Higher is worse. Measured against the other years of the Audi A5 Cabriolet.

How this is worked out

The numbers

14

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 48 vs 50 Severity 0 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Audi A5 Cabriolet. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2012 compares with every other Audi A5 Cabriolet

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Audi A5 Cabriolet

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 13 92.9%

Median failure at 20,000 miles

Engine & Cooling 1 7.1%

Median failure at 106,000 miles

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2016 peak 3 Mar 2019

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Melville, NY

AIR BAGS

TAKATA RECALL MY AUDI DEALER [AUDI OF HUNTINGTON NY] HAS BEEN TELLING ME FOR THE PAST FEW YEARS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG. I HAVE SPOKEN TO THEM AND IT IS ALWAYS "ON ORDER, WE WILL CALL YOU". THEN I RECEIVE A POST CARD FROM AUDI OF HUNTINGTON TO CALL FOR THE RECALL SERVICE....AND SAME STORY. AS I SAID, THIS IS THE PAST FEW YEARS. I CAN'T BELIEVE THERE IS NO REPLACEMENT PART. COULD YOU INQUIRE SO THAT I DO NOT WIND UP SERIOUSLY INJURED BECAUSE OF MY DEALER'S FAILURE AND NEGLECT.

NHTSA complaint #11185412 — an unverified report by a vehicle owner.

at 106,000 miles Minnetrista, MN

ENGINE

MY CAR HAS HAD THE ADD OIL LIGHT ON MANY TIMES TO WHICH I HAVE TAKEN IT TO THE DEALER. FIRST TIME THEY TOLD ME IT WAS A WATER PUMP FAILURE. I REPLACED AND PAID FOR THE WATER PUMP. SECOND TIME A YEAR LATER I RETURNED TO HEAR THAT THE WATER PUMP FAILED AGAIN ONLY THIS TIME IT WAS THE CAM BEARING LADDER THAT FAILED WHICH IN TURN CAUSED THE WATER PUMP TO FAIL. BOTH TIMES I ASKED IF THE WATER PUMP IS REPLACED SHOULD I REPLACE THE TIMING BELT, I AM TOLD IT IS A TIMING CHAIN AND DOES NOT NEED TO BE REPLACED. THEN THE LIGHT COMES ON AGAIN I TAKE IT BACK TO THE DEALER TO BE CHECKED THEY SAY IT IS FINE. TWO MONTHS LATER THE LIGHT COMES BACK ON, WHILE DRIVING TO THE GAS STATION TO GET OIL I TURN ENGINE OFF ONLY TO HAVE IT TURN BACK ON RUNNING SUPER ROUGH. CAR THEN WILL NOT START. I AM NOW TOLD THAT IT WAS THE TIMING BELT FAILURE AND THAT THE TENSIONER ROD BROKE. I AM NOT THE ONLY ONE WITH THIS ISSUE. HTTPS://WWW.AUDIFORUMS.COM/FORUM/GENERAL-TECH-50/A5-2-0T-TIMING-CHAIN-FAILURE-215409/

NHTSA complaint #11102635 — an unverified report by a vehicle owner.

Ellenwood, GA

AIR BAGS

MY VEHICLE IS IMPACTED BY THE TAKATA AIRBAG SAFETY ISSUE. I RECENTLY RECEIVED A FOLLOW UP LETTER FROM AUDI INDICATING THAT I SHOULD "SCHEDULE THIS RECALL REPAIR IMMEDIATELY, EVEN IF AN INTERIM REPAIR WAS RECENTLY DONE." UPON CALLING THE LOCAL AUDI DEALERS THEY ALL INDICATE THAT THE MANUFACTURER (AUDI) HAS NOT YET SHIPPED THE NECESSARY PARTS TO EFFECT THE REPAIR, AND THEY HAVE BEEN WAITING FOR THE PARTS SINCE EARLY TO MID MARCH 2018. IF AUDI IS NOT READY TO REPAIR THE VEHICLES THEN THE COMMUNICATION TO THE VEHICLE OWNERS SHOULD INDICATE THIS CLEARLY. IT NOW FEELS LIKE AUDI IS COVERING THEMSELVES BY STATING THEY ARE READY TO MAKE A REPAIR WHICH THEY ARE CLEARLY NOT YET READY FOR.

NHTSA complaint #11083976 — an unverified report by a vehicle owner.

White Rock, NM

AIR BAGS

TL* THE CONTACT OWNS A 2012 AUDI A5 CABROLET. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI ALBUQUERUE, 8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11078727 — an unverified report by a vehicle owner.

Mahopac, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MOHEGAN LAKE AUDI (1791 E MAIN ST, MOHEGAN LAKE, NY 10547) WHO STATED THAT THEY WOULD RECEIVE THE PARTS IN SEPTEMBER AND PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11003708 — an unverified report by a vehicle owner.

Naples, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10959908 — an unverified report by a vehicle owner.

Seattle, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS AND WANTED TO KNOW THE DEALER'S LOCATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10960028 — an unverified report by a vehicle owner.

at 20,000 miles Allentown, PA

AIR BAGS

TAKATA RECALL. AFTER MORE THAN 1 YEAR, AUDI HAS FAILED TO REPLACE THIS DRIVERS SIDE AIRBAG, EITHER WITH NEW TAKATA , OR BY SOURCING THROUGH ONE OF ITS OTHER SUPPLIERS. THEY HAVE ALSO FAILED TO VOLUNTARILY TAKE THE CAR OUT OF SERVICE. WHAT IS THE STATUS OF REPLACEMENT SCHEDULE.

NHTSA complaint #10949501 — an unverified report by a vehicle owner.

North Venice, FL

AIR BAGS

:TAKATA RECALL" MY COMPLAINT IS THAT IT WILL BE ONE YEAR SINCE I RECEIVED A RECALL NOTICE TO HAVE MY AIRBAG DEFLATOR REPLACED,AND IT IS STILL NOT COMPLETED. I HAVE CALLED MY DEALER, EMAILED AUDI DIRECT AND ALL THEY SAY THEY ARE WAITING ON THE PARTS. MY VEHICLE IS IN FLORIDA NOW (PURCHASED IN MI) BEING A SMALLER VEHICLE AND IN THE HOT CLIMATE I FEEL THIS NEEDS TO BE REPLACED QUICKLY. I WAS TOLD THAT IF I TRADED THE CAR IN FOR A NEW ONE, THAT BEFORE THE DEALER COULD SELL THE AUDI Q5 THEY HAD TO HAVE THE AIRBAG REPLACED, AND THEY COULD GET IT DONE THEN. SO SOMEONE THAT HAS NOT HAD THE VEHICLE FOR YEARS GET THE BENEFIT, THAT IS NOT RIGHT.

NHTSA complaint #10947991 — an unverified report by a vehicle owner.

Oakton, VA

AIR BAGS

TAKATA RECALL. THE CAR IS NOW 5 YEARS OLD, YET THE DEALERSHIP SAYS THE PARTS STILL ARE NOT AVAILABLE. THIS IS A PRETTY MUCH RIDICULOUS SITUATION, CONSIDERING WE ARE TALKING ABOUT A MAJOR SAFETY ISSUE.

NHTSA complaint #10946790 — an unverified report by a vehicle owner.

RYE, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10934625 — an unverified report by a vehicle owner.

Harrison, NY

AIR BAGS

TAKATA RECALL - I FIRST RECEIVED A RECALL NOTICE IN FEB. 2016 BUT TO DATE MY AUDI SERVICE DEALER (CLASSIC AUDI - MT. VERNON, NY) CONTINUES TO TELL ME THEY DO NOT HAVE THE PART(S) AVAILABLE TO PERFORM THE REQUIRED REPAIR.

NHTSA complaint #10934577 — an unverified report by a vehicle owner.

LOS Angeles, CA

AIR BAGS

TAKATA RECALL - IT'S BEEN ALMOST A YEAR AND THERE'S NO SOLUTION?

NHTSA complaint #10929620 — an unverified report by a vehicle owner.

Dublin, CA

AIR BAGS

TL* THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10906369 — an unverified report by a vehicle owner.