FaultScore

FaultScore report

2025 Audi A5 problems

Owners have filed 13 complaints about the 2025 Audi A5 with NHTSA between 2025 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 12 of 13 worst.

A

FaultScore 13/100

Higher is worse. Measured against the other years of the Audi A5.

How this is worked out

The numbers

13

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 0 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Audi A5. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2025 compares with every other Audi A5

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2025 Audi A5

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Driver Assist & Collision Avoidance 5 38.5%
Body & Structure 2 15.4%
Electrical System 2 15.4%
Other & Unspecified 1 7.7%
Tires 1 7.7%
Acceleration & Cruise Control 1 7.7%
Engine & Cooling 1 7.7%

Median failure at 881 miles

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2025 peak 4 Aug 2026

Recalls on the 2025 Audi A5

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025712 3,859 units in Canada

Seats And Restraints

Issue: On certain vehicles, the rear outboard seat belts may contain defective automatic locking retractors (ALR). As a result, the seat belts may not work properly to secure a child seat. Note: The vehicle's lower universal anchorage system (UAS) is not affected by this defect and may still be used to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but isn't properly locked could increase the risk of injury in a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rear outboard seat belt(s).

Recall 2025503 165 units in Canada

Seats And Restraints

Issue: On certain vehicles, the front seat belt(s) may have been damaged during production. As a result, the seat belt(s) may not hold a person in place during a crash. Note: For the Q4 E-Tron model, this recall affects both Sportback and SUV models. Safety Risk: A seat belt that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the front seat belt(s), as necessary.

Recall 2024487 11,759 units in Canada

Tires

Issue: Certain tires may have a defect that could cause the tread to separate from the belts. If this happens, the tire could fail. Note: This recall only affects tires with date codes between 1921 and 3224. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Continental Tire will notify registered owners by mail to advise you of this problem. You should contact a Continental Tire dealer if you have tires with these date codes or if you need help inspecting them. All tires affected by this recall will be replaced. For Audi owners, Audi will notify owners by mail and advise you to take your vehicle to an Audi dealership to inspect and, if necessary, replace any affected tires.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

las Vegas, NV

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Vehicle performs a complete stop in the middle of a drive on the freeway. I loose sight of where I am going due to this sudden break, without knowing the UNKNOWN OF WHAT WILL HAPPEN. The vehicle has been inspected by Audi dealership over four times for this issue, in which they are not resolving this problem and stating nothing has been discovered by the scanner. The only message followed by the immediate breaking is ,"Emergency Assist: Cancelled". I have been denied a buyback two times because it's not considered a "repair". They are not taking my situation and safety concern seriously and I am hopeless.

NHTSA complaint #11758078 — an unverified report by a vehicle owner.

Los Angeles, CA

UNKNOWN OR OTHER

I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!

NHTSA complaint #11751135 — an unverified report by a vehicle owner.

Los Angeles, CA

STRUCTURE:BODY

I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!

NHTSA complaint #11751135 — an unverified report by a vehicle owner.

Cumming, GA

ELECTRICAL SYSTEM

The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phones on three different operating systems, and with no phone connected and powered off entirely. The reboot cycle occurs identically in all cases, whenever the vehicle is running. The critical safety failure: if the vehicle is placed in reverse near the time of a reboot, the crash disables all Parking Assist functions. The rear backup camera becomes fully inoperable while the vehicle is actively backing up, and the side cameras are sometimes lost as well. The Parking Assist system, including the backup camera, remains offline until the vehicle is shut off and left sitting for 15 to 30 minutes. There is no warning before this occurs. This means the federally mandated rear visibility system can and does fail without warning during the exact maneuver it exists to make safe. I have video documenting the backup camera being disabled while reversing. The vehicle has been to the dealer for these concerns. A software update was performed per Audi TSB on 3/27/2026 (RO 356075) and did not resolve the issue. The vehicle was diagnosed again 7/1/2026 through 7/9/2026 (RO 361320) and the dealer was unable to duplicate the concerns at that time. The reboot behavior has since become continuous and reproducible.

NHTSA complaint #11749728 — an unverified report by a vehicle owner.

Cumming, GA

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phones on three different operating systems, and with no phone connected and powered off entirely. The reboot cycle occurs identically in all cases, whenever the vehicle is running. The critical safety failure: if the vehicle is placed in reverse near the time of a reboot, the crash disables all Parking Assist functions. The rear backup camera becomes fully inoperable while the vehicle is actively backing up, and the side cameras are sometimes lost as well. The Parking Assist system, including the backup camera, remains offline until the vehicle is shut off and left sitting for 15 to 30 minutes. There is no warning before this occurs. This means the federally mandated rear visibility system can and does fail without warning during the exact maneuver it exists to make safe. I have video documenting the backup camera being disabled while reversing. The vehicle has been to the dealer for these concerns. A software update was performed per Audi TSB on 3/27/2026 (RO 356075) and did not resolve the issue. The vehicle was diagnosed again 7/1/2026 through 7/9/2026 (RO 361320) and the dealer was unable to duplicate the concerns at that time. The reboot behavior has since become continuous and reproducible.

NHTSA complaint #11749728 — an unverified report by a vehicle owner.

at 881 miles Bakinghollow, NY

ENGINE

The contact owns a 2025 Audi A5. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly decelerated without warning to approximately 20 MPH. The contact activated the hazard lights and safely maneuvered the vehicle onto the shoulder of the roadway. The vehicle remained stopped for approximately five minutes before restarting the vehicle. After restarting the vehicle, the vehicle operated normally, and the contact was able to drive to the residence. The contact notified a dealer of the failure, and the vehicle was towed to the dealer for inspection. The dealer found no faults, software issues, or mechanical failures with the vehicle. The contact was unaware if the vehicle was repaired. The contact stated that a certified letter regarding the failure was sent to the President of Audi; however, no response was received. The failure mileage was approximately 881.

NHTSA complaint #11745863 — an unverified report by a vehicle owner.

Luxemburg, WI

VEHICLE SPEED CONTROL

driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do not believe ours is a isolated condition. feel vehicle should not be driven on road Does not give any indication that its going to happen or when just does it whenever it wants and occurs quite a bit

NHTSA complaint #11739743 — an unverified report by a vehicle owner.

Luxemburg, WI

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do not believe ours is a isolated condition. feel vehicle should not be driven on road Does not give any indication that its going to happen or when just does it whenever it wants and occurs quite a bit

NHTSA complaint #11739743 — an unverified report by a vehicle owner.

Plattsburgh, NY

STRUCTURE:BODY

Sunroof exploded driving down the road

NHTSA complaint #11738372 — an unverified report by a vehicle owner.

Lakeland, FL

TIRES

Audi A5 Quattro Purchased new 06/2025. Dealer = Audi Lakeland 1215 Griffen Road Lakeland, FL 33805 Phone: (863) 284-0880 Contact = Service Manager Gary Downey Tire = Bridgestone Turanza LS100 235/45R18 98H REO (Extra Load) Run Flat Tire Tire also includes “Enliten” - don’t know if that is part of model name Brought vehicle in to Dealer for first oil change at 9,006 miles on odometer. Dealer inspected tires and reported both front tires were Red/32” and 2 rear tires were yellow at 5/32”. At 9,000 miles, this is obviously grossly premature tread/tire wear. For front tires to be unsafe to drive at fewer than 9,000 miles is unexpected and others need to be made aware of the risk of premature tread/tire wear to avoid dangerous blowouts that could result in accidents and injury. Feel lucky to have brought vehicle in 1,000 miles early for oil change and for Dealer to have detected. Dealer replaced all 4 tires at no cost and tires are being shipped to Bridgestone. I have Dealer service technician video showing tire/tread wear but was unable to download here — perhaps due to length. Happy to forward if you want it.

NHTSA complaint #11725698 — an unverified report by a vehicle owner.

Bossier City, LA

ELECTRICAL SYSTEM

13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Audi contracted with had a realID or a clean criminal record. 16 June, Audi finally finds company to tow vehicle, at that point vehicle had completely died and could not be jump started. Car towed to Audi Service. Car in service for three weeks and I was told it was just a bad battery. I took vehicle with doubts of repair and for the next four months car would pop multiple software errors specifically on driver assist, no sound, dash going completely blank while driving, etc. The next major electrical failure was on 17 Nov, once again car would not start nor could it be jump started by tow company. Car once again towed to Audi on the same day. Car in service until 23 Dec and Audi said it was related to TSB 2079690/4 and they have stated that the KD2 should resolve electrical issue with driver door module constantly running and killing car. One day later, already popping driver assist errors. This car is dangerous and Audi knows that this KD2 is a band-aid on a software system that is unreliable and still has no permanent fix. I fear being stranded on a highway and either being stuck in my vehicle and can't get out or not being able to get in car if I get out to try and open hood to check vehicle, I might not be able to get back in because of electric locks.

NHTSA complaint #11707324 — an unverified report by a vehicle owner.

Bossier City, LA

FORWARD COLLISION AVOIDANCE: WARNINGS

13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Audi contracted with had a realID or a clean criminal record. 16 June, Audi finally finds company to tow vehicle, at that point vehicle had completely died and could not be jump started. Car towed to Audi Service. Car in service for three weeks and I was told it was just a bad battery. I took vehicle with doubts of repair and for the next four months car would pop multiple software errors specifically on driver assist, no sound, dash going completely blank while driving, etc. The next major electrical failure was on 17 Nov, once again car would not start nor could it be jump started by tow company. Car once again towed to Audi on the same day. Car in service until 23 Dec and Audi said it was related to TSB 2079690/4 and they have stated that the KD2 should resolve electrical issue with driver door module constantly running and killing car. One day later, already popping driver assist errors. This car is dangerous and Audi knows that this KD2 is a band-aid on a software system that is unreliable and still has no permanent fix. I fear being stranded on a highway and either being stuck in my vehicle and can't get out or not being able to get in car if I get out to try and open hood to check vehicle, I might not be able to get back in because of electric locks.

NHTSA complaint #11707324 — an unverified report by a vehicle owner.

Bossier City, LA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Audi contracted with had a realID or a clean criminal record. 16 June, Audi finally finds company to tow vehicle, at that point vehicle had completely died and could not be jump started. Car towed to Audi Service. Car in service for three weeks and I was told it was just a bad battery. I took vehicle with doubts of repair and for the next four months car would pop multiple software errors specifically on driver assist, no sound, dash going completely blank while driving, etc. The next major electrical failure was on 17 Nov, once again car would not start nor could it be jump started by tow company. Car once again towed to Audi on the same day. Car in service until 23 Dec and Audi said it was related to TSB 2079690/4 and they have stated that the KD2 should resolve electrical issue with driver door module constantly running and killing car. One day later, already popping driver assist errors. This car is dangerous and Audi knows that this KD2 is a band-aid on a software system that is unreliable and still has no permanent fix. I fear being stranded on a highway and either being stuck in my vehicle and can't get out or not being able to get in car if I get out to try and open hood to check vehicle, I might not be able to get back in because of electric locks.

NHTSA complaint #11707324 — an unverified report by a vehicle owner.