FaultScore

FaultScore report

2014 Audi A7 problems

Owners have filed 16 complaints about the 2014 Audi A7 with NHTSA between 2014 and 2025. The largest single group is the fuel & propulsion. Across this model's run it ranks 5 of 5 worst.

C

FaultScore 49/100

Higher is worse. Measured against the other years of the Audi A7.

How this is worked out

The numbers

16

Complaints

0

Crashes reported

0

Fires reported

4

Injuries reported

40,000 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 100 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Audi A7. 50 means typical for this model; 100 means roughly double.
Severity — 100
25% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Audi A7

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Audi A7

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 5 31.3%

Median failure at 24,250 miles

Acceleration & Cruise Control 2 12.5%
Steering 2 12.5%

Median failure at 40,000 miles

Engine & Cooling 2 12.5%

Median failure at 63,000 miles

Stability & Traction Control 1 6.3%

Median failure at 2 miles

Windows, Mirrors & Wipers 1 6.3%

Median failure at 117,235 miles

Suspension 1 6.3%

Median failure at 40,000 miles

Body & Structure 1 6.3%

Median failure at 40,000 miles

Electrical System 1 6.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 12.5%
1,000 – 9,999 miles 1 12.5%
25,000 – 49,999 miles 4 50.0%
50,000 – 74,999 miles 1 12.5%
100,000 – 149,999 miles 1 12.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2014 Audi A7 4 DR AWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2014 peak 3 Jun 2025

Recalls on the 2014 Audi A7

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2017611 3,517 units in Canada

Fuel System

On certain vehicles, the fuel line may weaken and leak over time due to an issue during the manufacturing process. This could result in a fuel leak, which in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the affected fuel line.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

North Bend, OR, OR 1 injured

VEHICLE SPEED CONTROL

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA complaint #11574557 — an unverified report by a vehicle owner.

North Bend, OR, OR 1 injured

STEERING

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA complaint #11574557 — an unverified report by a vehicle owner.

North Bend, OR, OR 1 injured

ELECTRICAL SYSTEM

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA complaint #11574557 — an unverified report by a vehicle owner.

Suisun City, CA 1 injured

FUEL/PROPULSION SYSTEM

The cars fuel sender has an issue. The gas gauge shows that the tank is half full and it doesn’t move. The car thinks it’s out of gas and just stops. It’s happened three times in the last month.

NHTSA complaint #11481226 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

South Daytona, FL

VEHICLE SPEED CONTROL

Below is the system failed/malfunction. Speedometer reads inaccurate reading while driving. Steering column is off alignment, potentially at risk of accidental collision. Control Units: 29 Fault count: 33 Control Units: 09 Central Electrics System description: BCM1 2.0 Software number: 4H0907063CG Software version: 0130 Hardware number: 4H0907063 Hardware version: H12 Faults: U011500 - Lost Communication With ECM/PCM "B" static Priority - 2 Malfunction frequency counter - 1 Unlearning counter - 208 km-Mileage - 216932 km Voltage terminal 30 - 14.1 V Voltage terminal 15 - 14.1 V Control module temperature - 36 °C System status - Terminal 15 on Terminal 15 status - On Terminal 15 status via CAN - On IN ZAS Kl X - On Engine running - On IN ESP Stillstandsflag - standstill detected Datenfeld - 0 date - 2025-04-10 21:36:10

NHTSA complaint #11664174 — an unverified report by a vehicle owner.

South Daytona, FL

ENGINE

Below is the system failed/malfunction. Speedometer reads inaccurate reading while driving. Steering column is off alignment, potentially at risk of accidental collision. Control Units: 29 Fault count: 33 Control Units: 09 Central Electrics System description: BCM1 2.0 Software number: 4H0907063CG Software version: 0130 Hardware number: 4H0907063 Hardware version: H12 Faults: U011500 - Lost Communication With ECM/PCM "B" static Priority - 2 Malfunction frequency counter - 1 Unlearning counter - 208 km-Mileage - 216932 km Voltage terminal 30 - 14.1 V Voltage terminal 15 - 14.1 V Control module temperature - 36 °C System status - Terminal 15 on Terminal 15 status - On Terminal 15 status via CAN - On IN ZAS Kl X - On Engine running - On IN ESP Stillstandsflag - standstill detected Datenfeld - 0 date - 2025-04-10 21:36:10

NHTSA complaint #11664174 — an unverified report by a vehicle owner.

San Francisco, CA

FUEL/PROPULSION SYSTEM

Recently just purchased car at 64000 miles. 10 days after purchase, while driving on residential streets, noticed fuel odor, then vehicle shutting down. Unable to start, would crank but not start. Had to get towed. Next day added a gallon of gas, was able to start car, but immediately seen fuel spraying and leaking in engine, possibly from injectors, vacuum. Haven’t gotten repaired yet as I am trying to either have dealership fix issues or Audi due to known issues/recall. Hoping to receive some resolution to start repairs

NHTSA complaint #11652015 — an unverified report by a vehicle owner.

North Bend, OR, OR 1 injured

VEHICLE SPEED CONTROL

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA complaint #11574557 — an unverified report by a vehicle owner.

North Bend, OR, OR 1 injured

STEERING

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA complaint #11574557 — an unverified report by a vehicle owner.

North Bend, OR, OR 1 injured

ELECTRICAL SYSTEM

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA complaint #11574557 — an unverified report by a vehicle owner.

at 63,000 miles Winter Park, CO

ENGINE

The contact owns a 2014 Audi A7. The contact took the vehicle to the local dealer for routine maintenance and was informed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.

NHTSA complaint #11524888 — an unverified report by a vehicle owner.

at 117,235 miles Lugoff, SC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2014 Audi A7. The contact stated while driving 71-72 MPH, he heard a gunshot like sound and noticed that the sunroof had exploded. The contact stated that shattered pieces of the sunroof glass panel fell onto his lap as the shade guard was partially open. The contact did not sustain any injuries. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,235.

NHTSA complaint #11508360 — an unverified report by a vehicle owner.

Suisun City, CA 1 injured

FUEL/PROPULSION SYSTEM

The cars fuel sender has an issue. The gas gauge shows that the tank is half full and it doesn’t move. The car thinks it’s out of gas and just stops. It’s happened three times in the last month.

NHTSA complaint #11481226 — an unverified report by a vehicle owner.

Spring Lake, MI

FUEL SYSTEM, GASOLINE

TL* THE CONTACT'S HUSBAND OWNS A 2014 AUDI A7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE SMELLED A GAS ODOR COMING FROM THE VEHICLE. THE CONTACT THEN STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AS SHE NOTICED THAT THERE WAS NO GASOLINE IN THE VEHICLE, DESPITE HAVING A FULL TANK OF GAS PRIOR TO THE STALL. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE GAS LINE FRACTURED AND SPRAYED FUEL ONTO THE EXHAUST MANIFOLD. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE) HOWEVER, AUDI MUSKEGON (1860 E STERNBERG RD #7, MUSKEGON, MI 49444) AND AUDI PENSACOLA (6303 PENSACOLA BLVD, PENSACOLA, FL 32505) CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11395395 — an unverified report by a vehicle owner.

at 40,000 miles Pensacola, FL

STEERING

THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.

NHTSA complaint #11288090 — an unverified report by a vehicle owner.

at 40,000 miles Pensacola, FL

SUSPENSION

THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.

NHTSA complaint #11288090 — an unverified report by a vehicle owner.

at 40,000 miles Pensacola, FL

STRUCTURE:BODY

THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.

NHTSA complaint #11288090 — an unverified report by a vehicle owner.

at 40,000 miles Sherwood, OR

FUEL/PROPULSION SYSTEM

BOTH EXHAUST PIPES PROTRUDES OUT AND VERY HOT AFTER PARKED/ENGINE OFF. IF PERSON LEANS SLIGHTLY IN TO UNLOAD ARTICLES FROM TRUNK, PASSENGERS NEEDS TO BE AWARE PIPES STICKS OUT AND CAN CAUSE SKIN BURNS TO LOWER EXTREMITY.

NHTSA complaint #11105372 — an unverified report by a vehicle owner.

at 2 miles Riverside, CA

ELECTRONIC STABILITY CONTROL (ESC)

WHEN I DRIVE, THE CAR'S GPS ALWAYS SAY "WRONG DIRECTION". ACTUALLY IT IS NOT WRONG DIRECTION! IT IS VERY UNSAFE!

NHTSA complaint #11010401 — an unverified report by a vehicle owner.

at 8,500 miles LAS Vegas, NV

FUEL/PROPULSION SYSTEM

I WAS DRIVING ABOUT 45 MPH WHEN MY CAR CAME TO A COMPLETE STALL IN THE MIDDLE OF A BUSY INTERSECTION. IT WAS AS IF IT ABRUPTLY RAN OUT OF GAS. THE DIAGNOSIS IS THAT THERE WAS METAL IN THE FUEL SYSTEM, WHICH HAS TO BE COMPLETELY REPLACED. I HAVE RESEARCHED THE SAME PROBLEM, WHICH HAS OCCURRED WITH THE TDI ENGINE IN THE VOLKSWAGEN JETTA, PASSAT AND AUDI 3.

NHTSA complaint #10628063 — an unverified report by a vehicle owner.