Owners have filed 13 complaints
about the 2002 Audi Allroad with NHTSA between 2004 and 2020.
The largest single group is the body & structure.
Across this model's run it ranks 2 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Audi Allroad. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 13
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Audi Allroad
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
430.8%
Median failure at 82,000 miles
Electrical System
323.1%
0 crashes, 1 fires · median 100,000 mi
Other & Unspecified
17.7%
Median failure at 100,000 miles
Doors, Latches & Locks
17.7%
Median failure at 61,500 miles
Seats
17.7%
0 crashes, 1 fires · median 150,000 mi
Fuel & Propulsion
17.7%
Median failure at 19,794 miles
Suspension
17.7%
Median failure at 132,000 miles
Transmission & Drivetrain
17.7%
Median failure at 100,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
17.7%
25,000 – 49,999 miles
17.7%
50,000 – 74,999 miles
215.4%
75,000 – 99,999 miles
17.7%
100,000 – 149,999 miles
646.2%
150,000+ miles
215.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2002 Audi Allroad w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2004peak 4Nov 2020
NHTSA investigations into the 2002 Audi Allroad
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE08008Opened 31 Jan 2008Closed 30 May 2008FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAK
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLA...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesSeattle, WAFire1 injured
SEATS
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
NHTSA complaint #11375133 — an unverified report by a vehicle owner.
at 150,000 milesSeattle, WAFire1 injured
ELECTRICAL SYSTEM
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
NHTSA complaint #11375133 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 150,000 milesSeattle, WAFire1 injured
SEATS
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
NHTSA complaint #11375133 — an unverified report by a vehicle owner.
at 150,000 milesSeattle, WAFire1 injured
ELECTRICAL SYSTEM
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
NHTSA complaint #11375133 — an unverified report by a vehicle owner.
at 100,000 milesEllicott City, MD
POWER TRAIN
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED.
NHTSA complaint #10598028 — an unverified report by a vehicle owner.
at 100,000 milesEllicott City, MD
UNKNOWN OR OTHER
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED.
NHTSA complaint #10598028 — an unverified report by a vehicle owner.
at 100,000 milesEllicott City, MD
ELECTRICAL SYSTEM
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED.
NHTSA complaint #10598028 — an unverified report by a vehicle owner.
at 100,000 milesEllicott City, MD
STRUCTURE
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED.
NHTSA complaint #10598028 — an unverified report by a vehicle owner.
at 132,000 milesCohasset, MA
STRUCTURE:FRAME AND MEMBERS
2002 AUDI ALLROAD 2.7T. THIS VEHICLE IS EQUIPPED WITH AIR SUSPENSION. THE PUMP ASSEMBLY IS LOCATED UNDER THE CAR IN BETWEEN THE REAR WHEELS AND HAS A PROTECTION COVER. THIS CAR IS ALLWHEEL DRIVE AND INCLUDES STANDARD AMENITIES SUCH AS A SKIBAG. ONE WOULD EXPECT THIS CAR TO HOLD WELL IN COLD CLIMATE. AFTER 8 YRS OF USE, THE PUMP ASSEMBLY IS CORRODED TO THE POINT WHERE IT HAS SEPARATED FROM ITS SUPPORT. IT IS STILL OPERATING, BUT NOW APPEARS TO REST ON THE PROTECTIVE COVER, WHICH ITSELF IS HELD BY THREE FASTENERS ALSO CORRODED AND DISINTEGRATING. A CONCERN IS THAT THE ASSEMBLY FALLS OFF AND PRESENTS A HAZARD FOR FOLLOWING VEHICLES, AS WELL AS A HAZARD FOR HOW THE CAR HANDLES AS THIS PUMP FEEDS THE AIR SUSPENSION. PICTURES OF THE CORRODED ASSEMBLY AND COVER FASTENERS ARE AVAILABLE. A SEARCH ON AUDI-FORUM SHOWS THAT THERE MIGHT BE OTHER INSTANCES OF THE SAME FOR THIS TYPE OF VEHICLE AT ABOUT THE SAME AGE.
NHTSA complaint #10348997 — an unverified report by a vehicle owner.
at 132,000 milesCohasset, MA
SUSPENSION
2002 AUDI ALLROAD 2.7T. THIS VEHICLE IS EQUIPPED WITH AIR SUSPENSION. THE PUMP ASSEMBLY IS LOCATED UNDER THE CAR IN BETWEEN THE REAR WHEELS AND HAS A PROTECTION COVER. THIS CAR IS ALLWHEEL DRIVE AND INCLUDES STANDARD AMENITIES SUCH AS A SKIBAG. ONE WOULD EXPECT THIS CAR TO HOLD WELL IN COLD CLIMATE. AFTER 8 YRS OF USE, THE PUMP ASSEMBLY IS CORRODED TO THE POINT WHERE IT HAS SEPARATED FROM ITS SUPPORT. IT IS STILL OPERATING, BUT NOW APPEARS TO REST ON THE PROTECTIVE COVER, WHICH ITSELF IS HELD BY THREE FASTENERS ALSO CORRODED AND DISINTEGRATING. A CONCERN IS THAT THE ASSEMBLY FALLS OFF AND PRESENTS A HAZARD FOR FOLLOWING VEHICLES, AS WELL AS A HAZARD FOR HOW THE CAR HANDLES AS THIS PUMP FEEDS THE AIR SUSPENSION. PICTURES OF THE CORRODED ASSEMBLY AND COVER FASTENERS ARE AVAILABLE. A SEARCH ON AUDI-FORUM SHOWS THAT THERE MIGHT BE OTHER INSTANCES OF THE SAME FOR THIS TYPE OF VEHICLE AT ABOUT THE SAME AGE.
NHTSA complaint #10348997 — an unverified report by a vehicle owner.
at 82,000 milesSunrise, FL
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 AUDI ALL ROAD. THE CONTACT NOTICED THAT THE HEADLIGHT AND SELF LEVELING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. AFTER HAVING A RECALL PERFORM ON HIS VEHICLE BY THE MANUFACTURER. HE DID NOT NOTICE ANY DIFFERENCES BEFORE HAND. THE CURRENT AND FAILURE MILEAGE IS 82000. THE CONSUMER STATED THE HEADLIGHTS STILL DO NOT WORK AND ALSO THE AIR BAG SUSPENSION DOES NOT WORK. UPDATED 10/26/09
NHTSA complaint #10280714 — an unverified report by a vehicle owner.
at 48,000 milesSaint Louis, MO
STRUCTURE:FRAME AND MEMBERS
I HAD STOPPED AT A LIGHT PREPARED TO MAKE A RIGHT TURN. WHEN I ACCELERATED TO TURN I HEARD AND FELT A LARGE CLUNK IN THE REAR END OF MY CAR; I THOUGHT I HAD BEEN REAR-ENDED BUT NO OTHER CAR WAS THERE. I THEN COULD FEEL AND HEAR SOMETHING DRAGGING SO I PULLED OVER. I COULD SEE THE REAR AXLE HANGING DOWN ON THE GROUND AND THE WHEEL WELL ON THE DRIVER REAR BUCKLED INWARD. IT TURNED OUT THAT ONE OF THE BOLTS THAT HELD MY REAR AXLE IN PLACE WAS MISSING AND THE OTHER ONE SHEARED OFF DUE TO STRESS. MY CAR LITERALLY DROPPED ITS REAR AXLE. I HAVE NEVER HAD WORK DONE THAT WOULD HAVE ENTAILED REMOVING THIS BOLT SO THE ONLY ASSUMPTION IS THAT IT WAS EITHER LOOSE OR MISSING WHEN I PURCHASED THE CAR. I AM VERY THANKFUL THAT IT HAPPENED WHEN I WAS ACCELERATING FROM A STOP NOT PASSING A CAR ON THE INTERSTATE!
NHTSA complaint #10233193 — an unverified report by a vehicle owner.
at 64,000 milesBurlington, NC
STRUCTURE:FRAME AND MEMBERS
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE.
NHTSA complaint #10206994 — an unverified report by a vehicle owner.
at 61,500 milesOregon, WI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE ALARM IN MY 2002 AUDI ALLROAD WENT OFF WHILE I WAS BACKING OUT OF A PARKING SPACE AND I COULD NOT GET OUT OF THE CAR. WHEN I WOULD TRY TO OPEN THE DOOR WITH THE ELECTRONIC KEY, THEY WOULD INSTANTLY RE-LOCK AND THE DOOR WOULD NOT OPEN BY PULLING UP ON THE HANDLE. ESSENTIALLY I WAS TRAPPED INSIDE FOR APPROXIMATELY FIVE MINUTES. IT FINALLY QUIT AND WHEN I GOT IT IN FOR SERVICE, THE DEALER SAID THAT MOISTURE HAD GOTTEN INTO THE LOCKING MECHANISM AND IT NEEDED TO BE REPLACED. MY POINT IS IN THE UNLIKELY EVENT THAT I HAD TO EXIT THE CAR FOR MY OWN SAFETY, AND I COULDN'T GET OUT OF THE CAR, IT COULD BE A VERY SERIOUS SAFETY PROBLEM.
NHTSA complaint #10178248 — an unverified report by a vehicle owner.
at 19,794 milesOmaha, NE
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TWICE MY WIFE ENCOUNTERED TRUCKS RUNNING STOP SIGNS. OUR 2002 AUDI ALL ROAD HAD "TURBO LAG" WHICH MEANS WHEN SHE FLOORED THE GAS PEDAL, THE CAR HESITATED AND HARDLY MOVED AND THEN, AS SHE TRIED TO TURN AT THE SAME TIME, THE CAR SUDDENLY ACCELERATED SO HARD, SHE ALMOST LOST CONTROL. THE SAME THING HAPPENED TO ME ONCE BUT I DIDN'T NEED TO TURN AT THE SAME TIME. THESE INCIDENTS HAPPENED IN 2003 AND 2004. I TOOK THE CAR TO THE DEALER THREE TIMES BUT THEY SAID THE CAR WAS DESIGNED TO DO THIS. I STRONGLY FEEL THIS IS A SERIOUS, DANGEROUS SAFETY CONCERN ON THE PART OF ALL PEOPLE DRIVING THIS CAR. THE "INCIDENT DATE" BELOW IS THE LAST TIME THIS HAPPENED.
NHTSA complaint #10095865 — an unverified report by a vehicle owner.