30 of the
355 complaints filed about the Audi Q3
are about the driver-assist systems —
8% of everything owners reported.
The worst model year for it is 2022.
30
Complaints
8%
Share of all complaints
3
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving 75 MPH in heavy freeway traffic with no for warning at all, my car initiated auto breaking violently tightening my seatbelt two times. The steeringwheel was was also jerking left, and right like the car wasn’t sure what to do.I had both hands on the steering wheel. And was trying to stop it. The car would not allow me to take over her control. Myself and was coming to a stop. I looked into the rearview mirror worried for my life and found amazingly that nobody was directly behind me. The car’s horn was honking. The hazards were flashing. It was all kinds of lights on the dash not sure exactly what they works. It all happens so fast one seem to have had a lightning bolt and an SOS med alert of some kind. This felt like it lasted 30 seconds but in hindsight, it was probably only 3 to 5 seconds as so much was processing in my brain. My wife was freaking out as it also pulled her back into her seat very violently twice the car felt like it was totally gonna fall apart in the dead middle of the freeway it would not let me control, gas brake or steering as it was getting slower and slower almost to stop. I tried to turn it to the right to get to the shoulder of the freeway. It fought me, but I was able to get it off to the side of the road once I was on the side of the road and came to a complete stop. The horn stopped honking The lights quit flashing everything on the instrument cluster went normal and the cars radio turned back on like nothing had happened. This was the most frightening experience ever as when it occurred. I was in busy freeway traffic, extremely unsafe and terrifying luckily no accident, this could have been so much worse and it could’ve caused so much to those around me not just my family and I in the car but other lives could’ve been in jeopardy as well on the freeway. After contemplating what to do I reluctantly went to the next exit which was within a 1000ft then straight to the Audi dealership in Leighton, Utah. I have filed a full repo
NHTSA complaint #11757502 — an unverified report by a vehicle owner.
Driving 75 MPH in heavy freeway traffic with no for warning at all, my car initiated auto breaking violently tightening my seatbelt two times. The steeringwheel was was also jerking left, and right like the car wasn’t sure what to do.I had both hands on the steering wheel. And was trying to stop it. The car would not allow me to take over her control. Myself and was coming to a stop. I looked into the rearview mirror worried for my life and found amazingly that nobody was directly behind me. The car’s horn was honking. The hazards were flashing. It was all kinds of lights on the dash not sure exactly what they works. It all happens so fast one seem to have had a lightning bolt and an SOS med alert of some kind. This felt like it lasted 30 seconds but in hindsight, it was probably only 3 to 5 seconds as so much was processing in my brain. My wife was freaking out as it also pulled her back into her seat very violently twice the car felt like it was totally gonna fall apart in the dead middle of the freeway it would not let me control, gas brake or steering as it was getting slower and slower almost to stop. I tried to turn it to the right to get to the shoulder of the freeway. It fought me, but I was able to get it off to the side of the road once I was on the side of the road and came to a complete stop. The horn stopped honking The lights quit flashing everything on the instrument cluster went normal and the cars radio turned back on like nothing had happened. This was the most frightening experience ever as when it occurred. I was in busy freeway traffic, extremely unsafe and terrifying luckily no accident, this could have been so much worse and it could’ve caused so much to those around me not just my family and I in the car but other lives could’ve been in jeopardy as well on the freeway. After contemplating what to do I reluctantly went to the next exit which was within a 1000ft then straight to the Audi dealership in Leighton, Utah. I have filed a full repo
NHTSA complaint #11757502 — an unverified report by a vehicle owner.
Vehicle was serviced in 2025 for an electrical issue impacting multiple electrical components of car. Approximately one year later the car is back in the shop for both an electrical issue causing lane departure and now lane keep assist to trigger an error. I was told by the local dealership that it is likely related to an electrical module underneath the bumper of the rear of the car. The dealer is franchise and does not share records with other Audi dealerships and therefore unable to evaluate the problem with the prior Audi dealer who identified and repaired the first issue impacting multiple sensors. I was told this current issue seems to be related to a component underneath the harness of the rear bumper, but may be impacting other electrical systems.
NHTSA complaint #11732832 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle repeatedly disengages critical safety features, including Distance Warning, Traffic Sign Recognition, Adaptive Cruise Assist, Emergency Assist, and Active Front Assist, and displays a malfunction alert. Additionally, the vehicle has abruptly stopped without any identifiable cause while traveling on a straight roadway with no surrounding traffic. The dealer provided me with a brand new 2026 Q3 two weeks ago. The vehicle exhibited the problem described, and the dealer replaced it because they were unable to resolve the issue. However, after I received another new vehicle, the same issue also ap
NHTSA complaint #11729713 — an unverified report by a vehicle owner.
The vehicle repeatedly disengages critical safety features, including Distance Warning, Traffic Sign Recognition, Adaptive Cruise Assist, Emergency Assist, and Active Front Assist, and displays a malfunction alert. Additionally, the vehicle has abruptly stopped without any identifiable cause while traveling on a straight roadway with no surrounding traffic. The dealer provided me with a brand new 2026 Q3 two weeks ago. The vehicle exhibited the problem described, and the dealer replaced it because they were unable to resolve the issue. However, after I received another new vehicle, the same issue also ap
NHTSA complaint #11729713 — an unverified report by a vehicle owner.
The vehicle repeatedly disengages critical safety features, including Distance Warning, Traffic Sign Recognition, Adaptive Cruise Assist, Emergency Assist, and Active Front Assist, and displays a malfunction alert. Additionally, the vehicle has abruptly stopped without any identifiable cause while traveling on a straight roadway with no surrounding traffic. The dealer provided me with a brand new 2026 Q3 two weeks ago. The vehicle exhibited the problem described, and the dealer replaced it because they were unable to resolve the issue. However, after I received another new vehicle, the same issue also ap
NHTSA complaint #11729713 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle’s Adaptive Cruise Control (ACC) system intermittently fails to detect vehicles directly ahead at lower speeds. When this occurs, the car maintains the set speed instead of slowing down, creating a potential collision risk. The issue has been present since the vehicle was new and has occurred repeatedly over a two-year period. Specifically, while driving in moderate or heavy traffic using ACC or Adaptive Cruise Assist, the system occasionally does not recognize a slower or stopped vehicle ahead. The car continues to accelerate or maintain speed until I manually apply the brakes. Once I brake and re-engage the ACC, the system immediately detects the vehicle ahead and resumes normal following behavior. This pattern strongly suggests a software or sensor logic fault rather than driver error. There are no visible warnings, messages, or malfunction indicators before or during the failure. The problem has been reproducible multiple times under similar conditions. The local Audi dealership has been informed, but as of now no official fix, recall, or service bulletin has been issued for this behavior on the 2024 Audi Q3. To my knowledge, the manufacturer has not publicly acknowledged the problem. This malfunction poses a significant safety hazard, as it can result in the vehicle failing to decelerate in time to avoid a rear-end collision if the driver does not intervene quickly. Component or system involved: Adaptive Cruise Control / Adaptive Cruise Assist (Radar-based driver assist system). Availability for inspection: The system remains installed and can be inspected upon request.
NHTSA complaint #11697773 — an unverified report by a vehicle owner.
The contact owns a 2024 Audi Q3. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that the camera was inoperable. The camera viewing distance was incorrect, and the camera image was flickering. There were no warning lights illuminated. The contact called the local dealer and was informed that parts were not yet available. The contact called several other local dealers, Audi Tysons Corner Service and Parts (8598 Leesburg Pike, Vienna, VA 22182), Audi Silver Spring (3151 Automobile Blvd, Silver Spring, MD 20904), Audi Arlington Service (3200 Columbia Pike, Arlington, VA 22204), and Audi Bethesda (5206 River Rd, Bethesda, MD 20816) and was provided the same information about parts availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
NHTSA complaint #11681240 — an unverified report by a vehicle owner.
My 2021 Audi Q3 SUV had been very dangerous to drive stalling, stopping on the highway and shuttering for about two weeks. While I was going about 70 miles an hour my vehicle stalled. It lead to me almost being killed and rear ended. My vehicle had been displaying a stop start malfunction code and check engine light. I contacted Audi USA Roadside Assistance. Paloma R. Said they would help and towed me to Audi of Jacksonville on Atlantic. I was told the diagnosis was $300 and it would go towards fixing the vehicle. However, my vehicle was not fixed properly with them charging me $300 separate from the repair. My total came to $855, they are a scam. Alex told me over the phone that the $300 would apply to the balance. This is extremely deceptive and I feel they should be investigated. I’m still out of a vehicle with no safe way to get around. As soon as I left the dealership the check engine light was back on. It began to steer, and stop turning. Audi know the diagnosis will not solve the real issue. They also included a part on the repair list that was part of a known recall. The National Highway of Safety has flagged Audi Q3 for coolant leaks and issues. They quoted $657 for a part that would have been covered under a recall. I have a service bulletin. The real issue is listed as a turbo charge replacement which is $3,300. That will not fix my vehicle’s issue and they know it. It’s extremely predatory, after further investigation and research Audi doesn’t have a remedy for the stop start malfunction. Which cause engine failure and a dangerous driving hazard. Audi Of America knows the service will not fix the main problem of the stop/start malfunction. Even after $6,500 worth of repairs its false claims and most importantly a waste of money.
NHTSA complaint #11642776 — an unverified report by a vehicle owner.
Two issues: The rear view camera is not reliable. It sometimes fails to engage or becomes covered up by another graphics layer such as the user authentication screen. In some cases it comes late or the steering angles lines are rendered very late or missing. Second, the forward ultrasound park assist chimes often do not chime. The audio is ducked under other audio sources such as Spotify. This is quite serious and has almost caused some issues. Yet, if the alternate audio source is stopped, the adas chimes immediately become audible without moving the vehicle further. This issue has been reported to Audi for 3 years and despite best efforts, they have never applied a software fix citing none available. No dealership offers no remedy or escalation since it's hard to reproduce on demand. I have videos available upon request.
NHTSA complaint #11613189 — an unverified report by a vehicle owner.
According to the owner’s manual, “Lane guidance provides corrective steering to assist the driver with keeping the vehicle in the center of the lane.” On delivery of the vehicle, I noticed that in highway conditions the system consistently steered the vehicle to hug the right side of the lane. I had to “fight” to keep the vehicle in the middle of the lane. Also, the Advanced Driver Assist Lane Guidance feature randomly shut itself off. I could switch it back on in the touch screen menu. Subsequently the Advanced Driver Assist Lane Guidance option completely disappeared from the menu. The only way to get the option to re-appear in the menu is to either reboot the Multi Media Interface or shut off and restart the vehicle. Sometimes it works, sometimes it doesn’t. Absolutely no warning when the Lane Guidance stops functioning and disappears from the menu. How was your safety or the safety of others put at risk? 1)The Lane Guidance does’t always work, allowing vehicle to leave the lane. (Note that when it DOES work the vehicle hugs the right side of the lane, distracting drivers in the adjacent lane.) 2)Attempts to get the system to work as designed causes a significant driver distraction. 3)Lane Guidance, promoted as a safety feature, is simply unreliable. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle manufacturer Audi of America (AoA) has offered suggestions to the dealer on how to repair the vehicle. Initially AoA told the dealer that the issue was caused by using a non-Audi charging cable in the USB port. The problem continued without anything plugged into the USB ports. Then on AoA’s recommendation, the dealer replaced a fiber optic cable. That did not fix the problem. No advice from the vehicle manufacturer is fixing the problem.
NHTSA complaint #11577019 — an unverified report by a vehicle owner.
Two items: 1. Infotainment review camera does not show in a timely fashion. There is an open recall for this but my vehicle is not listed in the campaign. It is unclear why not. The firmware is from march of 2021 for a feb 2022 q3 build. I wish they would fix this. 2. ADAS park assist chimes do NOT always chime when other audi sources are playing. In particular, with Android Auto attached and after a previous phone call ends, park assist chime audio is not played. The graphical indicators may show on the screen. Other audio sources are prioritized such as android audio route guidance, or streaming audio.
NHTSA complaint #11575246 — an unverified report by a vehicle owner.
I was driving on a highway at 65 miles per hour, it was a rental car and the car automatically short stopped by itself and i was unable to move it. the dashboard lights looked like they were blinking and then my car was hit from behind
NHTSA complaint #11537356 — an unverified report by a vehicle owner.
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11525654 — an unverified report by a vehicle owner.
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11514083 — an unverified report by a vehicle owner.
Component: MMI inconsistently plays parking collision chimes. Safety: Inconsistent chime playback may result in collision with objects during parking. Reproduction: Not reproduced by dealer. Sporadic 1 to 3 times weekly. Inspected by dealer: No. Difficult to reproduce on demand. Warning indicators: None. Description: The Audio MMI (MIB3) fails to duck audio sources consistently and as a result may play entertainment audio on top of the parking collision chimes. The parking collision chimes are not playing. Shifting out of drive into reverse or park and back to drive will cause the chimes to play without moving the vehicle further. Video examples available upon request. Site does not allow video upload. (Please add this feature).
NHTSA complaint #11504228 — an unverified report by a vehicle owner.
The Audi MMI infotainment software will control itself. For example, with my cellphone as the main audio device, the software will randomly switch to bluetooth, radio, or XM. The GPS will stop navigating which is the biggest concern when it does happen. It is an instant distraction that is hard to ignore. Especially when navigation is needed. Also, the garage door 'button' does not work sometimes which is not enjoyable during the snowy seasons where I have to actually get out and walk across slippery ground to close my garage. I have video proof and showed it to Audi dealership in Westwood, MA. They told me there is a pending recall but no solution so they sent me back out with the car. I talked with Audi corporate online and they mentioned: "Can you confirm pending recall that you're referring to? I ask because I checked 3 resources and no recall is showing pending on your vehicle." I'm hearing one thing from Audi dealership, and another from corporate. I have not heard back from either since talking with them. I would just like some follow up and to know when a solution is available. This is very concerning that they say there is a known issue with no fix and send me back out with an unresolved vehicle. The software can be very distracting and unsafe when it does not work and does it's own thing by itself. Attached are two pictures of my service invoice. Please note: "Confirmed clients concerns, found infotainment recall pending for the vehicle. No software updates available at this time." I can provide videos I took on my phone showing the screen bugging out by itself if needed. Thank you for your time looking at this!
NHTSA complaint #11498559 — an unverified report by a vehicle owner.
The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure. The dealers informed the contact of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) which included the VIN, and confirmed that parts were not yet available. The contact had not yet received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
NHTSA complaint #11496286 — an unverified report by a vehicle owner.
The infotainment system is damaged resulting in the display screen being blacked out. All of the safety features including rearview camera, parking assistance, Hands-free phone, and all other vehicle settings are not available. There are multiple warning notifications on the dashboard indicating a malfunction in the interior lighting, lane change, and parking systems. Even before the screen went out the rear camera would malfunction when the vehicle is in reverse. The sensor would cause the vehicle to abruptly brake even though there was no obstruction behind. The display failed on October 16, 2022. I took the vehicle into the Audi dealership for service on November 29,2022, however technician was not able to provide any information due to the manufacturer not having a solution to the recall. There is no estimated resolution date nor is there a remedy available for this issue. As a consumer I am very concerned that there is a defect involving the display screen and I am not comfortable driving. I rely heavily on these features when driving to prevent damage or injury. This is the second recall pertaining to the infotainment system within a year. This is very disconcerting because I am not able to use any of the features within the vehicle and the interior is extremely dark at night.
NHTSA complaint #11495412 — an unverified report by a vehicle owner.