2025 Audi Q6 E-Tron problems

AIR BAGS

The Airbag Cover is defective. The Logo on the steering wheel is deforming. I reported this issue to Audi and they are not assisting me in the replacement of the safety features. They are claiming that it is a trim piece and not subject warranty repairs. The Logo is the site of the airbag deployment in the event of an accident and could cause incorrect deployment or deployment failure. The happened in another vehicle I owned, and it was replaced as a safety issue. I have made attempts to deal directly with the dealer and with Audi Corporate, However, they are refusing to escalate this and are putting it on me to fix myself. The vehicle is under a factory warranty is any they are also refusing to cover it. I requested Audi send me the photos that they used in their determining that would not assist me, despite directly asking.

NHTSA complaint #11756855 — an unverified report by a vehicle owner.

TIRES

The contact owns a 2025 Audi Q6 E-Tron equipped with Bridgestone Tires, Tire Line: Alenza AS Ultra, Tire Size: 285/45/R20, DOT Number: (N/A). The contact stated that the rear tires indicated premature tread wear. The dealer was notified of the failure and informed the contact that similar failures were known failures; however, the tires were not inspected or replaced. The tire manufacturer was made aware of the failure and directed the contact to the vehicle manufacturer because the tires were OEM for the vehicle. The vehicle manufacturer was made aware of the failure, and a case was filed. The contact was directed to the tire manufacturer for additional assistance. The failure mileage was 10,000.

NHTSA complaint #11756200 — an unverified report by a vehicle owner.

POWER TRAIN

While driving my Audi Q6 e-tron on the highway, the vehicle experienced a sudden and complete loss of propulsion and nearly all vehicle electrical/display functions. The instrument cluster and dashboard went completely black, and the vehicle would no longer respond to accelerator input. I was able to get the vehicle to the side of the highway. After the failure, the vehicle could not be restarted or driven. The dashboard and vehicle controls remained inoperative, and I was unable to electronically lock the vehicle. The primary functions that continued to operate were the hazard warning lights and the SOS emergency-call button. An unusual additional symptom was that the steering wheel continued to vibrate intermittently/continuously for hours after the vehicle had become inoperative, indicating that at least some electrical systems remained powered despite the apparent shutdown of the vehicle. Because the vehicle lost propulsion and its primary displays and controls while traveling on a highway, I consider this a serious safety issue. There was no indication that the high-voltage traction battery was depleted. The vehicle was towed to an authorized Audi dealership. The dealership has not yet identified the cause of the failure and has escalated the diagnosis to a specialized Audi technician. I am submitting this complaint because a sudden and unexplained loss of propulsion, instrument displays, and vehicle control systems while driving could create a significant risk of a collision, particularly if it occurs at highway speed or in a location where the driver cannot safely move the vehicle out of traffic.

NHTSA complaint #11755739 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving my Audi Q6 e-tron on the highway, the vehicle experienced a sudden and complete loss of propulsion and nearly all vehicle electrical/display functions. The instrument cluster and dashboard went completely black, and the vehicle would no longer respond to accelerator input. I was able to get the vehicle to the side of the highway. After the failure, the vehicle could not be restarted or driven. The dashboard and vehicle controls remained inoperative, and I was unable to electronically lock the vehicle. The primary functions that continued to operate were the hazard warning lights and the SOS emergency-call button. An unusual additional symptom was that the steering wheel continued to vibrate intermittently/continuously for hours after the vehicle had become inoperative, indicating that at least some electrical systems remained powered despite the apparent shutdown of the vehicle. Because the vehicle lost propulsion and its primary displays and controls while traveling on a highway, I consider this a serious safety issue. There was no indication that the high-voltage traction battery was depleted. The vehicle was towed to an authorized Audi dealership. The dealership has not yet identified the cause of the failure and has escalated the diagnosis to a specialized Audi technician. I am submitting this complaint because a sudden and unexplained loss of propulsion, instrument displays, and vehicle control systems while driving could create a significant risk of a collision, particularly if it occurs at highway speed or in a location where the driver cannot safely move the vehicle out of traffic.

NHTSA complaint #11755739 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While driving my Audi Q6 e-tron on the highway, the vehicle experienced a sudden and complete loss of propulsion and nearly all vehicle electrical/display functions. The instrument cluster and dashboard went completely black, and the vehicle would no longer respond to accelerator input. I was able to get the vehicle to the side of the highway. After the failure, the vehicle could not be restarted or driven. The dashboard and vehicle controls remained inoperative, and I was unable to electronically lock the vehicle. The primary functions that continued to operate were the hazard warning lights and the SOS emergency-call button. An unusual additional symptom was that the steering wheel continued to vibrate intermittently/continuously for hours after the vehicle had become inoperative, indicating that at least some electrical systems remained powered despite the apparent shutdown of the vehicle. Because the vehicle lost propulsion and its primary displays and controls while traveling on a highway, I consider this a serious safety issue. There was no indication that the high-voltage traction battery was depleted. The vehicle was towed to an authorized Audi dealership. The dealership has not yet identified the cause of the failure and has escalated the diagnosis to a specialized Audi technician. I am submitting this complaint because a sudden and unexplained loss of propulsion, instrument displays, and vehicle control systems while driving could create a significant risk of a collision, particularly if it occurs at highway speed or in a location where the driver cannot safely move the vehicle out of traffic.

NHTSA complaint #11755739 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

For more than three months, my Audi Q6 e-tron has been sitting at the dealership with an unresolved issue that they have failed to diagnose or repair. This prolonged inaction is unacceptable, and the near-total lack of communication or meaningful updates only compounds the problem. It is alarming that a premium vehicle equipped with advanced safety technology remains inoperable for such an extended period. This situation raises serious concerns about both the reliability of the vehicle and the dealership’s ability to address critical issues. When safety systems are involved, delays of this magnitude are not just inconvenient—they are dangerous and erode customer trust. I demand that Audi take immediate action to provide a definitive resolution, whether through a successful repair or an appropriate remedy under the vehicle’s warranty and applicable consumer protection laws. Leaving a customer without answers for months while a safety-related issue persists is unacceptable and must be addressed without further delay.

NHTSA complaint #11748366 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On XXX, I was driving my Audi Q6 e-tron southbound on [XXX] in the HOV lane at highway speed with my family inside. Without warning, the vehicle suffered a complete power failure, dropping instantly to zero acceleration.Because I had no propulsion, I was forced to coast the unpowered vehicle across three lanes of active traffic to reach the right shoulder. Trailing traffic approaching quickly from behind narrowly avoided rear-ending us, and the vehicle side-slipped multiple times during the coast. It is a miracle my family survived the maneuver.Once I managed to get the car stopped on the shoulder, the vehicle exhibited erratic and dangerous electronic behavior. The car remained running and flatly refused to shut off despite my attempts. Furthermore, for some completely unknown reason, the steering wheel would not stop moving and shaking back and forth (right and left) entirely on its own while the vehicle was stationary.The California Highway Patrol (CHP) arrived to secure the scene. I used the vehicle's emergency contact button to contact Audi. While waiting, I called Calabasas Audi, where the car was being towed, and spoke to an employee named Ark. Ark stated he had never heard of this happening (the car not shutting off and the steering wheel shaking). He instructed me to push the door lock/unlock button to see if it would reset the system, but this did nothing. The vehicle was completely disabled and unsafe to operate. This severe defect put my family's lives at risk, and I have zero trust in this vehicle. I request an immediate safety investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748354 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

For more than three months, my Audi Q6 e-tron has been sitting at the dealership with an unresolved issue that they have failed to diagnose or repair. This prolonged inaction is unacceptable, and the near-total lack of communication or meaningful updates only compounds the problem. It is alarming that a premium vehicle equipped with advanced safety technology remains inoperable for such an extended period. This situation raises serious concerns about both the reliability of the vehicle and the dealership’s ability to address critical issues. When safety systems are involved, delays of this magnitude are not just inconvenient—they are dangerous and erode customer trust. I demand that Audi take immediate action to provide a definitive resolution, whether through a successful repair or an appropriate remedy under the vehicle’s warranty and applicable consumer protection laws. Leaving a customer without answers for months while a safety-related issue persists is unacceptable and must be addressed without further delay.

NHTSA complaint #11748366 — an unverified report by a vehicle owner.

ENGINE

On XXX, I was driving my Audi Q6 e-tron southbound on [XXX] in the HOV lane at highway speed with my family inside. Without warning, the vehicle suffered a complete power failure, dropping instantly to zero acceleration.Because I had no propulsion, I was forced to coast the unpowered vehicle across three lanes of active traffic to reach the right shoulder. Trailing traffic approaching quickly from behind narrowly avoided rear-ending us, and the vehicle side-slipped multiple times during the coast. It is a miracle my family survived the maneuver.Once I managed to get the car stopped on the shoulder, the vehicle exhibited erratic and dangerous electronic behavior. The car remained running and flatly refused to shut off despite my attempts. Furthermore, for some completely unknown reason, the steering wheel would not stop moving and shaking back and forth (right and left) entirely on its own while the vehicle was stationary.The California Highway Patrol (CHP) arrived to secure the scene. I used the vehicle's emergency contact button to contact Audi. While waiting, I called Calabasas Audi, where the car was being towed, and spoke to an employee named Ark. Ark stated he had never heard of this happening (the car not shutting off and the steering wheel shaking). He instructed me to push the door lock/unlock button to see if it would reset the system, but this did nothing. The vehicle was completely disabled and unsafe to operate. This severe defect put my family's lives at risk, and I have zero trust in this vehicle. I request an immediate safety investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748354 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

On XXX, I was driving my Audi Q6 e-tron southbound on [XXX] in the HOV lane at highway speed with my family inside. Without warning, the vehicle suffered a complete power failure, dropping instantly to zero acceleration.Because I had no propulsion, I was forced to coast the unpowered vehicle across three lanes of active traffic to reach the right shoulder. Trailing traffic approaching quickly from behind narrowly avoided rear-ending us, and the vehicle side-slipped multiple times during the coast. It is a miracle my family survived the maneuver.Once I managed to get the car stopped on the shoulder, the vehicle exhibited erratic and dangerous electronic behavior. The car remained running and flatly refused to shut off despite my attempts. Furthermore, for some completely unknown reason, the steering wheel would not stop moving and shaking back and forth (right and left) entirely on its own while the vehicle was stationary.The California Highway Patrol (CHP) arrived to secure the scene. I used the vehicle's emergency contact button to contact Audi. While waiting, I called Calabasas Audi, where the car was being towed, and spoke to an employee named Ark. Ark stated he had never heard of this happening (the car not shutting off and the steering wheel shaking). He instructed me to push the door lock/unlock button to see if it would reset the system, but this did nothing. The vehicle was completely disabled and unsafe to operate. This severe defect put my family's lives at risk, and I have zero trust in this vehicle. I request an immediate safety investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748354 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

CENTRAL LOCKING MALFUNCTION. Central locking malfunction will lock my kids INSIDE my car and my key not work. It will also lock me inside the car and the emergency not work. There is a class action lawsuit for this!!! And all of my electrical will completely go out.

NHTSA complaint #11742858 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

CENTRAL LOCKING MALFUNCTION. Central locking malfunction will lock my kids INSIDE my car and my key not work. It will also lock me inside the car and the emergency not work. There is a class action lawsuit for this!!! And all of my electrical will completely go out.

NHTSA complaint #11742858 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

CENTRAL LOCKING MALFUNCTION. Central locking malfunction will lock my kids INSIDE my car and my key not work. It will also lock me inside the car and the emergency not work. There is a class action lawsuit for this!!! And all of my electrical will completely go out.

NHTSA complaint #11742858 — an unverified report by a vehicle owner.

WHEELS

My Audi Q6 Etron has 1 year and 10,390 miles. I was informed by the dealership that tires are already showing excessive thread wear causing a safety hazard due to lack of traction. Replacement is needed. This was never disclosed by Manufacturer or dealership until last Friday during the 10,000 mile service. Short life span was hidden to me until my first service and is affecting all Audi Q6 Etron owners.

NHTSA complaint #11742496 — an unverified report by a vehicle owner.

POWER TRAIN

On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Those messages referenced, among other things, drive battery errors, a major electrical system failure, and drivetrain issues. After the abrupt stop, the driver, attempted to restart the vehicle. Following one failed attempt, the vehicle restarted; however, after traveling approximately 30 feet, the vehicle again came to an abrupt, violent, and sudden stop. After several additional failed attempts to restart the vehicle, the driver allowed the vehicle to sit idle for approximately five minutes. The driver was then able to restart the vehicle and drive it, very cautiously and slowly, approximately two miles to a safe location. Once in a safe location, driver contacted the dealer who confirmed that the vehicle was unsafe to operate. The vehicle was towed to the dealership. On May 7, 2026, the dealer informed us that they had found “several different faults stored in the vehicle but those faults all basically contradict each other.” The dealer further informed us that they would need to contact Audi in Germany for guidance on how to proceed with diagnosis and repair. On May 22, 2026, the dealer informed us that "(w)e do need to drop the battery. There is a module in one of the battery cells that we are going to replace and also the module that controls the battery as well".

NHTSA complaint #11741094 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Those messages referenced, among other things, drive battery errors, a major electrical system failure, and drivetrain issues. After the abrupt stop, the driver, attempted to restart the vehicle. Following one failed attempt, the vehicle restarted; however, after traveling approximately 30 feet, the vehicle again came to an abrupt, violent, and sudden stop. After several additional failed attempts to restart the vehicle, the driver allowed the vehicle to sit idle for approximately five minutes. The driver was then able to restart the vehicle and drive it, very cautiously and slowly, approximately two miles to a safe location. Once in a safe location, driver contacted the dealer who confirmed that the vehicle was unsafe to operate. The vehicle was towed to the dealership. On May 7, 2026, the dealer informed us that they had found “several different faults stored in the vehicle but those faults all basically contradict each other.” The dealer further informed us that they would need to contact Audi in Germany for guidance on how to proceed with diagnosis and repair. On May 22, 2026, the dealer informed us that "(w)e do need to drop the battery. There is a module in one of the battery cells that we are going to replace and also the module that controls the battery as well".

NHTSA complaint #11741094 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Those messages referenced, among other things, drive battery errors, a major electrical system failure, and drivetrain issues. After the abrupt stop, the driver, attempted to restart the vehicle. Following one failed attempt, the vehicle restarted; however, after traveling approximately 30 feet, the vehicle again came to an abrupt, violent, and sudden stop. After several additional failed attempts to restart the vehicle, the driver allowed the vehicle to sit idle for approximately five minutes. The driver was then able to restart the vehicle and drive it, very cautiously and slowly, approximately two miles to a safe location. Once in a safe location, driver contacted the dealer who confirmed that the vehicle was unsafe to operate. The vehicle was towed to the dealership. On May 7, 2026, the dealer informed us that they had found “several different faults stored in the vehicle but those faults all basically contradict each other.” The dealer further informed us that they would need to contact Audi in Germany for guidance on how to proceed with diagnosis and repair. On May 22, 2026, the dealer informed us that "(w)e do need to drop the battery. There is a module in one of the battery cells that we are going to replace and also the module that controls the battery as well".

NHTSA complaint #11741094 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The car software at times disables all driving assistance features. The car also shuts down often with warning. Dealership cannot do anything or find a solution. It’s not safe to drive these vehicles

NHTSA complaint #11738214 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The car software at times disables all driving assistance features. The car also shuts down often with warning. Dealership cannot do anything or find a solution. It’s not safe to drive these vehicles

NHTSA complaint #11738214 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Entire MMI including driving information, speed, milage and heads up including potential other systems went dark.

NHTSA complaint #11736368 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Entire MMI including driving information, speed, milage and heads up including potential other systems went dark.

NHTSA complaint #11736368 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

Entire MMI including driving information, speed, milage and heads up including potential other systems went dark.

NHTSA complaint #11736368 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Returned to Audi Denver reporting rear trunk would not fully close. Service Advisor Mathew Thurman confirmed concern, referenced TSB 2077064/7, readjusted hatch bump stops, and re-adapted the latch. Returned same day. **Apr. 1–9, 2026 (7,133 mi):** Returned reporting rear hatch stopping halfway when opening and failing to latch when closing. Thurman referenced TSB 2080913/3, performed rear lid electronics basic setting, and adjusted buffers to 40–60 Newton spec. Loaner provided. **Apr. 13–17, 2026 (7,489 mi):** Returned with the same rear hatch concern plus child lock malfunction, adaptive cruise unavailable, traffic sign recognition failure, high beam assist malfunction, MMI privacy settings wipe, and rear wheel loose warning. Thurman confirmed buffers within spec but stated no fix was available and an updated solution was not expected until Q3 2026. Child door latch replaced under warranty. Loaner provided. **Apr. 27, 2026:** Mr. [XXX] sent written notice to Renee Henderson at Volkswagen Group of America Customer Relations disputing VWGoA's denial of his Lemon Law claim, declining a cash settlement, and requesting either a comparable replacement or full purchase price refund per C.R.S. § 42-10-103. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11734950 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Returned to Audi Denver reporting rear trunk would not fully close. Service Advisor Mathew Thurman confirmed concern, referenced TSB 2077064/7, readjusted hatch bump stops, and re-adapted the latch. Returned same day. **Apr. 1–9, 2026 (7,133 mi):** Returned reporting rear hatch stopping halfway when opening and failing to latch when closing. Thurman referenced TSB 2080913/3, performed rear lid electronics basic setting, and adjusted buffers to 40–60 Newton spec. Loaner provided. **Apr. 13–17, 2026 (7,489 mi):** Returned with the same rear hatch concern plus child lock malfunction, adaptive cruise unavailable, traffic sign recognition failure, high beam assist malfunction, MMI privacy settings wipe, and rear wheel loose warning. Thurman confirmed buffers within spec but stated no fix was available and an updated solution was not expected until Q3 2026. Child door latch replaced under warranty. Loaner provided. **Apr. 27, 2026:** Mr. [XXX] sent written notice to Renee Henderson at Volkswagen Group of America Customer Relations disputing VWGoA's denial of his Lemon Law claim, declining a cash settlement, and requesting either a comparable replacement or full purchase price refund per C.R.S. § 42-10-103. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11734950 — an unverified report by a vehicle owner.