150 of the
721 complaints filed about the Audi S4
are about the electrical system —
21% of everything owners reported.
The worst model year for it is 2000.
The contact owns a 2021 Audi S4. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The message "Drive System Malfunction - Please Contact Service" was displayed. In addition, the vehicle hesitated to restart and shift into gear as intended. The contact stated that the failure had progressed over time. The vehicle was taken to a local dealer, where it was diagnosed with needing a pending software service update; however, the repairs would not be available until the end of 2025. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.
NHTSA complaint #11689741 — an unverified report by a vehicle owner.
My instrument cluster and its replacements have malfunctioned multiple times. The original instrument cluster/virtual cockpit failed to boot and had a black/blank screen on 4/19/2024 at 29,687 miles and was replaced on 5/15/2024 at 29,923 mi. That replacement one worked fine for a while and then did the same thing on 7/15/2024 at 33,655 miles and on 1/10/2025 at 42,532 miles. The instrument cluster was then replaced again on 2/10/2025 at 43,841 miles. That replacement unit took only a couple of days to act up again with the blank screen on startup on 2/13/2025 at 43,965 miles and once more on 8/1/2025 at 52,673 miles. I'm currently waiting to hear back from the dealer to get the instrument cluster replaced once again.
NHTSA complaint #11679321 — an unverified report by a vehicle owner.
The Audi MMI malfunctions and reboots randomly while driving. Possibly being a software issue. There is a TSB code that the dealer used to reference for me ( TSB 2078437/1), but I cannot find it on the NHTSA website. The reboot issue shuts off all functions associated with it, including, but not limited to: navigation, rearview camera, and parking sensor use. This poses a risk since it can be distracting to pull back your navigation while driving or having your rearview camera cutoff mid mid-use. The issue does not appear as a warning lamp or any type of notification, and there are multiple reports of similar issues on online forums that have not been addressed.
NHTSA complaint #11676957 — an unverified report by a vehicle owner.
I am submitting a formal complaint regarding a persistent and dangerous issue with the MMI (Multi Media Interface) system in my 2020 Audi S4. Since February 2025, the system has been spontaneously rebooting both while the vehicle is idling and in motion. When this occurs, the screen goes black and critical safety systems such as the rearview camera, parking sensors, and navigation become unavailable. The system requires driver interaction to restore functionality once it restarts, creating a major distraction. These reboots now occur every few minutes, severely affecting both usability and safe operation of the vehicle. Initially, this issue happened infrequently (about once every two weeks), but over time it has become constant. Based on extensive online reports from other owners—including threads such as this one on AudiWorld: [XXX] appears to be a widespread defect affecting other Audi A4/S4 vehicles of the same year. This malfunction compromises several driver assistance and safety features, and I believe it presents a serious hazard, especially if it occurs during parking, reversing, or navigating unfamiliar areas. I urge NHTSA to investigate this matter and determine whether a recall or safety bulletin is appropriate. Thank you for your attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11674842 — an unverified report by a vehicle owner.
The main infotainment system is stuck restarting every 1-2 minutes. When the car is put into reverse, the rear back up camera will turn off while the vehicle is in motion and not resume.
NHTSA complaint #11674214 — an unverified report by a vehicle owner.
The MMI (multimedia interface) screen goes dead and reboots frequently (every 2-5 minutes) while driving. It is extremely frustrating and distracting. In addition, when the screen blacks out while driving in reverse, the backup camera, back up sensors and cross traffic warning systems do not operate until the system reboots, which can take several minutes. This problem occurs constantly while driving and requires me to re-enter navigation destination while driving. Using CarPlay for navigation is also affected, as the system reboots whether or not I am using a secondary media source like CarPlay, and I have to re-enter the destination whenever the MMI reboots. Also the MMI needs me to re-enter user information on the screen with every failure in order to get the system running again, which is very distracting while driving. I am not even able to turn off the screen to avoid the distraction, as it will automatically fail and reboot while turned off. This will turn the screen back on in the start-up mode and cause the radio to turn on randomly. When this happens, the stereo volume will sometimes come back on, and other times it appears to be playing music and radio stations, but the volume control will not work. Then it will randomly come back on very loud. The distractions are unavoidable, as I would be happy to just leave the MMI system off, but it is not possible! Please require Audi to fix this problem!!! The dealer/manufacturer does not seem to be interested in fixing the issue, as is evidenced by the many complaints I have found on the NHTSA website.
NHTSA complaint #11671452 — an unverified report by a vehicle owner.
The Multimedia Interface (MMI) Touchscreen Radio will constantly reboot while driving regardless of variables. Diagnosis’ have proven problem to be undeterminable, this is a serious safety concern as I have lost back up camera and other safety features while driving, while I await the system to reboot. This reboot has been occurring non-stop since January. My research online and in other forums has led to a substantial group of vehicle owners suffering from the same issues across their vehicles. Audi has made no effort to rectify with the dealership simply stating they can charge to diagnose or replace. If it was an isolated incident I would be understanding as Maintenance problems will arise, but to have a substantial population discussing this issue ad nauseum seems to be more widespread with no solutions.
NHTSA complaint #11668433 — an unverified report by a vehicle owner.
My Audi has been having an ongoing issue with the MMI rebooting while i am driving. It takes away my ability to see the maps and or hear the map telling me which direction to go. It has not been inspected yet however it is a common issue with the 2020 Audi cars that can be replicated however it is not predictable.
NHTSA complaint #11667580 — an unverified report by a vehicle owner.
The main screen of the vehicle, which is called the MMI from what I understand, repeatedly shuts down and restarts while driving, up to 5 times or more per hour while driving. Sometimes this process can take 3 or more minutes. There appear to be hundreds of Audi customers that this affects according to my research. The dealership (Audi of Nashua) charged for a possible software update repair that did not work, and do not seem to be familiar with a fix other than a $5,000+ repair to replace expensive hardware components. This is a major safety issue because it is what controls the phone and GPS system, causing serious issues when trying to navigate in unfamiliar areas or when taking important phone calls from family members. It is a major distraction while driving and greatly increases the risk of accident.
NHTSA complaint #11664327 — an unverified report by a vehicle owner.
The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.
NHTSA complaint #11663689 — an unverified report by a vehicle owner.
The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black, and key systems such as the backup camera, rear obstacle detection, and navigation become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in February 2025. I have attempted a factory reset (which did not solve the issue), and I have performed an OBD scan, which returned no fault codes. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens and require multiple user inputs to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11662464 — an unverified report by a vehicle owner.
Audi MMI (infotainment) frequently resets during use of car. Spoke to tech at audi and they confirmed this is an issue on many 2020 audi A4 and S4 vehicles. The blind spot monitors, parking sensors, and backup cameras all disabled when this happens. It can happen at any time.
NHTSA complaint #11660771 — an unverified report by a vehicle owner.
The primary infotainment/mmi screen randomly turns off and a system reboot occurs, which can take a period of time. This causes a loss of all parking sensors, rear view cameras, navigation etc. Dangerous when the system dies in the middle of a bustle parking lot or having to restart the system at high way speeds. Issues started suddenly around February. No fault codes in the car but problem persists.
NHTSA complaint #11660299 — an unverified report by a vehicle owner.
SOS module. Audi had a service for the known problem internally (Service Action 90T2) then stopped it apparently but many of us still experiencing issues that were not able to get the part corrected. SOS, GPS, Bluetooth, all hands free does not work. 6 months plus of waiting for a $2k part on backorder because many of us having the issue.
NHTSA complaint #11584272 — an unverified report by a vehicle owner.
2022 Audi S4- letter from lawyer representing consumer in reference to the Ohio Lemon Law. Consumer is requesting refund of purchase price of vehicle. Purchase agreement and repair invoices attached.
NHTSA complaint #11522822 — an unverified report by a vehicle owner.
My MMI 5F module went out right after an oil change service on Nov 12, 2022 I called them as soon as I got home to inform Leader automotive in Normal Il. I was told I would not be able to be seen until January 5 2023 at 1:pm. I then called back a few days later and was able to move that appointment to Dec 16 at 10:00am. I paid $179.11for them to inspect and locate the issue: according to leader automotive the 5f module is bad and needs replaced. In my print out it states it is no longer in production. This part # 8RI-035-746-C is my entire control module that controls all my safety sensors, fluid levels, tire pressure, suspension control, navigation, hands free technology etc... I contacted Audi USA via Facebook and asked why the part is no longer in production. Via Instant messenger on Dec 16 2022 I answered all their questions and was told by Audi USA they would get back to me on in 2-3 days. I have heard nothing from them. When you try and call the hold times are 3.5-5 hours. No warning signs that the unit was failing other than the radio would turn on and off. It would not stay on long enough to reset tire pressure etc... after they inspected it it no longer turns on at all. My car is a 2013 Audi S4 that has had all the required maintenance performed by Audi. It has 50K miles on it. Well taken care of. I was told by [XXX] that the part is no longer made. I could search a junk yard to find the part and they will put it in at a cost of $283.50. She also said it sucked that they no longer make the part. I asked if the entire system could be replaced I was told no as she kinda laughed at my question. I asked about the safety of my car now and again she just stated that it sucked for me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11499556 — an unverified report by a vehicle owner.
MY 2014 AUDI S4 HAS A EPC LIGHT THAT KEEPS TURNING ON WHILE DRIVING THAT CAR. THE EPC LIGHT WILL PUT THE CAR INTO LIMP MODE AND WILL HAVE A ROUGH IDLE AND CAN BARLEY DRIVE. WHEN THAT LIGHT TURNS ON YOU HAVE TO PULL OVER IMMEDIATELY AND RESTART THE CAR TO CONTINUE DRIVING AND IS A COMPLETE SAFETY HAZARD BECAUSE IT WILL HAPPEN WHEN YOU ARE ON THE FREEWAY. THE LIGHT MAINLY TURNS ON WHEN YOU ARE TRYING TO GET UP TO SPEEDS OF THE FLOW OF TRAFFIC. I HAVE TAKEN IT TO THE DEALER MANY TIMES TO GET THIS ISSUE RESOLVED AND THEY KEEP SAYING THERE IS NO ISSUE WITH THE CAR WHAT'S SO EVER. I DECIDED TO TRY TO FIGURE OUT WHAT WAS WRONG WITH THE CAR MYSELF BECAUSE THE DEALER WAS NO HELP. WHEN I LOOK IT UP HUNDREDS OF FORUMS SHOW UP TALKING ABOUT IT AND NO ONE CAN FIGURE OUT WHAT IS GOING ON WITH THE CAR AND EVERYONE IS HAVING THE SAME ISSUE AND HOW THE DEALER IS NO HELP AT ALL. ONE PERSON SAID THEY TOOK IT TO THE DEALER AND THERE WAS A FAULTY WIRE ON THE ECU. I THINK ITS THE ECU FAILING AND DOESN'T KNOW WHAT TO DO.
NHTSA complaint #11399328 — an unverified report by a vehicle owner.