POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2014 Audi S5. The contact stated that after starting the vehicle, there was a Control Area Network (CAN) bus system unit TCM error, power brake, and engine failure. The TPMS warning light was illuminated. The dealer was contacted and was unable to determine the cause of the failure. However, the dealer wanted to replace the CAN bus unit. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,662.
NHTSA complaint #11756778 — an unverified report by a vehicle owner.
NHTSA Safety Complaint DraftVehicle Information:Year/Make/Model: 2013 Audi S5 Premium Plus CoupeVIN: [XXX]: Power Train / Transmission (7-Speed Dual-Clutch S-Tronic / DSG)Description of Safety Defect:I am writing to report a severe, recurring safety defect regarding the 7-speed dual-clutch transmission in my 2013 Audi S5. The vehicle is experiencing catastrophic transmission issues, including sudden power loss, violent juddering, erratic shifting, and abruptly entering "limp mode" without warning.This issue presents an immediate and severe safety hazard. When the transmission abruptly loses power or forces the vehicle into limp mode while driving at highway speeds, it leaves the driver completely unable to accelerate or safely keep pace with surrounding traffic. This sudden, unpredictable loss of propulsion significantly increases the risk of a high-speed rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744360 — an unverified report by a vehicle owner.
I had a very pricey service performed on my vehicle and during that service they said there was a service bulletin or recall that required a software upgrade for the transmission (Audi of El Paso, TX). Once that occurred, my transmission would shift very hard especially going from 1st to 2nd gear or downshifting from 2nd to 1st gear. My service advisor told me that my vehicle had to learn again and that it would smooth out in time. It never has. My vehicle with only 79,000 miles on it should certainly not be having any transmission issues, especially since they were non-existent until the software upgrade was applied. I have researched the issue and have found that it is a common and widely known issue in Audis with similar electronic transmissions. I was able to find well over a hundred Audi owners who documented the same issues. Due to this update my vehicle showed simultaneous warning for a TPMS failure and gearbox failure.
NHTSA complaint #11646068 — an unverified report by a vehicle owner.
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
NHTSA complaint #11579095 — an unverified report by a vehicle owner.
mechatronic unit failed incident : random jerking when driving had to pull the car over car lost power "gear box malfunction" code on my dashboard. after replacing the mechatornic unit had to pay 5127 dollars out of pocket to get fixed
NHTSA complaint #11505091 — an unverified report by a vehicle owner.
while driving, got a notification on the dash board "transmission malfunction, limited functionality" and a "tpms malfunction" notification. Car seemed like it was skipping 1st and 2nd gear after i continued driving.
NHTSA complaint #11419483 — an unverified report by a vehicle owner.
AFTER THE CAR SITS OVER NIGHT, AND IS DRIVEN W/O BRING WARMED UP IT SLIPS GOING INTO 1ST AND 2ND GEAR, ROUGH DOWNSHIFT OR SLIGHT BUMP WHEN COMING TO A STOP, AND A ROUGH IDLE AND NOISE COMING FROM THE TRANSMISSION WHEN IN PARK. CAR HAS 87K.
NHTSA complaint #11373431 — an unverified report by a vehicle owner.
MY CAR WENT INTO LIMP MODE WHERE THE TRANSMISSION DOESN'T ENGAGE AND COME TO FIND OUT IT WAS THE MECHATRONIC UNIT IN THE TRANSMISSION AND A VERY WELL KNOWN PROBLEM. THE CAR WOULDN'T MOVE WHEN I WAS ON A BUSY ROAD. IT SAID CONTINUE TO DRIVE BUT I COULDN'T. IT HAPPENED AT 65K MILES. I HAD IT REBUILT FOR OVER $2000 AND THE CAR IS VERY WELL MAINTAINED.
NHTSA complaint #11350133 — an unverified report by a vehicle owner.
I GET THE GEARBOX MALFUNCTION AND TPMS LIGHT FLASHING AND THE CAR JERKS AND STUTTERS ESPECIALLY FROM START AND COMING TO A STOP. WHEN STOPPING, IT FEELS LIKE SOMEONE HIT YOU FROM BEHIND. RAN THE CODES AND IT IS A MECHATRONIC MALFUNCTION/FAILURE.
NHTSA complaint #11330486 — an unverified report by a vehicle owner.
MY VEHICLE AS WELL AS MANY AUDIS WITH THE MECHATRONIC SYSTEM ARE HAVING AN ISSUE THAT PRESENT A ERROR, " MECHATRONIC FAILURE TPMS GEARBOX MALFUNCTION). IT OFTEN EITHER NOT DRIVABLE, EVEN WHEN IN TRAFFIC OR DRIVES AT A SNAIL'S PACE WHEN ATTEMPTING TO EXIT TRAFFIC. AUDI CORPORATE SAID A RECALL IS ONLY DONE WHEN THE NHTSA FEEL THAT'S IT A ISSUE THAT CAN CALLS SAFETY &/OR DEATH. THIS SEEM TO EFFECT, FROM MY RESEARCH, 2010 - 2014 AUDI S4, S5 AND A5 MODEL [N THE USA AND THERE ARE SOME EUROPE COMPLAINTS, WHICH I HAVE FOUND AS WELL] MANUFACTORED AT A PARTICULAR PLANT OR PROVIDER. THIS TYPE OF MALFUNCTION CAN CERTAINLY CAUSE 'LOSS OF LIFE' AS IT OCCURS IN TRAFFIC. I HAPPEN TO LIVE IN METRO ATLANTA GA, WITH OUR FAST PACE TRAFFIC, ITS A SERIOUS ISSUE. THERE ABSOLUTELY SHOULD BE A RECALL. THE COST TO REPAIR CAN BE UP TO $15K. THERE IS NO WAY THIS SHOULD HAPPED TO A $60-$75 HIGH-END VEHICLE. HAVE VIDEO'S OF THE DASHBOARD WITH THE ERROR AND CAN UPLOAD TO YOU. I WAS OFFERED 15% ON THE REPAIR, WHICH IS REALLY AN INSULT. PLEASE LOOK INTO THIS ISSUE AND ITS NOT HARD TO FIND OTHERS WITH THIS ISSUE. I PRAY FOR SOME RELIEF IN THE FORM OF A RECALL. IT HAS BEEN HAPPENING SINE 2010, FROM WHAT I HAVE LEARNED.
NHTSA complaint #11235288 — an unverified report by a vehicle owner.
VEHICLE IS THROWING TRANSMISSION FAULT CODES, SHIFTING AS IF THE TRANS IS IN LIMP MODE, WHEN STOPPED AND THEN GOING, THE TRANS BOGS, AS WELL AS BETWEEN SHIFTS. DOESN'T GO INTO MANUAL MODE EITHER FOR THE DSG TRANS MY CAR HAS. A SHOP SAID THE METATRONIC UNIT NEEDS REPLACEMENT.
NHTSA complaint #11203344 — an unverified report by a vehicle owner.
TRANSMISSION FAULT CODE POPPED UP. TRANS BOGS WHEN TRYING TO START, ALMOST IN A LIMP MODE FOR THE TRANSMISSION. THE CODE COMES ON AND OFF SOMETIMES, AND DOESN'T ALLOW ME TO GO INTO MANUAL MODE. THE TRANS IS A DSG, AND IS ACTING VERY WEIRD. MECHATRONIC WAS TOLD TO BE REPLACED BY A EUROPEAN AUTO SHOP.
NHTSA complaint #11203350 — an unverified report by a vehicle owner.
WHILE DRIVING AT ANY SPEEDS THE MANUAL TRANSMISSION SYNCOS WEAR OUT PREMATURELY CAUSING GRINDING INTO GEARS AND FAILURE TO ENGAGE GEARS WICH CAN CAUSE STALLS OR SUDDEN LOSS OF SPEED. IV BEEN TOLD ITS A VERY COMMON PROBLEM AMONG THESE VEHICLES.
NHTSA complaint #11196026 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 AUDI S5. THE CONTACT STATED THAT THE GEARBOX AND PARKING BRAKE RELEASED WHILE THE VEHICLE WAS IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AUDI GREENWICH (181 WEST PUTNAM AVENUE, GREENWICH, CT 06830, (203) 661-1800), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
NHTSA complaint #11194999 — an unverified report by a vehicle owner.
I WAS DRIVING ON THE FREEWAY ALL OF THE SUDDEN I LOST POWER AND FELT JERKY MOVEMENTS I HAD TO PULL OVER. OBVIOUSLY I HAD CHECK ENGINE LIGHT COME AND GEARBOX MALFUNCTION MESSAGE. THE PROBLEM TURNS OUT TO BE A MECHATRONIC ISSUE WITH MY VEHICLE THERE'S A TECHNICAL SERVICE BULLETIN ON IT TSB NUMBER IS 10054213-2278. ALTHOUGH I TRIED TO OPEN A CASE WITH AUDI USA. MY CASE GOT DENIED BECAUSE THEY STATED THE CAR IS OUT OF WARRANTY AND BECAUSE IT'S NOT A KNOWN ISSUE ON THE VEHICLE MODEL. I CAN UNDERSTAND THE WARRANTY PART BUT TO SAY THAT IS NOT A KNOWN ISSUE THAT QUALIFIES AS A NON ACCURATE STATEMENT SINCE THERE'S IS AN OFFICIAL TSB ON THE MATTER AND I TAKE THAT AS AN INSULT HONESTLY. I WOULD LIKE FOR SOMEONE TO ADDRESS THAT ISSUE AND MAYBE HAVE AUDI ACKNOWLEDGE THE PROBLEM MORE OPENLY SINCE IT'S SOMETHING THAT'S AFFECTS ALOT OF CUSTOMERS AND AUDI IS GETTING AWAY WITH POOR QUALITY CONTROL ON THEIR VEHICLES. THANK YOU AND HAVE A GOOD DAY
NHTSA complaint #11112801 — an unverified report by a vehicle owner.
A "GEARBOX MALFUNCTION" INTERMITTENTLY OCCURS, LEAVING THE CAR IN A "NON-MOVING" STATE. WHEN THIS ISSUE OCCURS, AN ATTEMPT TO START THE VEHICLE FROM A DEAD STOP WILL MOVE THE VEHICLE ONLY ENOUGH TO GET YOU INTO TRAFFIC AND POTENTIALLY GET BROADSIDED OR REAR-ENDED. THE CAR SIMPLY "STOPS MOVING" RIGHT WHEN YOU NEED IT TO MOVE IN ORDER TO MERGE INTO TRAFFIC. IT WILL NOT MOVE BUT REMAINS RUNNING AND IN GEAR. I'VE SPENT OVER $3000 DOLLARS TO FIX THE ISSUE (REPLACED MECHATRONIC UNIT AND BATTERY) BUT THE ERROR STILL OCCURS. THE CAR IS EFFECTIVELY USELESS AND COUNTLESS OTHERS HAVE THE SAME ISSUE AS SEEN WITH ANY SIMPLE GOOGLE SEARCH. AFTER TURNING THE CAR OFF FOR APPROXIMATELY 5 MINUTES, THE ISSUE WILL STOP, ONLY TO REAPPEAR AGAIN RANDOMLY AT ANOTHER INTERSECTION.
NHTSA complaint #10993527 — an unverified report by a vehicle owner.
WHILE DRIVING IN TRAFFIC THE CAR WILL LOSE POWER WITHOUT WARNING. WHICH MAKES IT VERY DANGEROUS TO PULL OVER ALMOST HITTING UPCOMING TRAFFIC WITH NO ACCELERATION. AUDI SAYS IT'S A MECHATRONIC UNIT.
NHTSA complaint #10992350 — an unverified report by a vehicle owner.
UNABLE TO GET PARTS FOR FAULTY MSE TRANSMISSION CURRENTLY IN MY 2011. AUDI UPGRADED BECAUSE OF KNOWN PROBLEMS TO NSY MODEL TRANSMISSION AND EXPECTS OWNER TO PAY EXPENSE. THEY DID NOT AND HAVE NOT MAKE THE CUSTOMER/CONSUMER AWARE OF THIS UNTIL YOU FORCED TO TAKE IT IN FOR SERVICE DUE TO SENSORS AND LIMITED FUNCTIONALITY IN DRIVING CAPABILITIES. VEHICLE HESITATES AND DROPS GEARS WHILE IN MOTION. THIS OCCURRED ON A MAJOR HIGHWAY CREATING A HAZARDOUS EVENT, IN ADDITION THEY WILL ALSO CHARGE YOU FOR A DIAGNOSIS AND BOGUS SERVICE WHILE THEY ARE ALREADY AWARE THAT THE PARTS ARE NOT AVAILABLE FOR THAT TRANSMISSION. UPON RESEARCH I HAVE FOUND THIS IS NOT AN ISOLATED PROBLEM, OR DUE TO DRIVING, MILEAGE, WEAR AND TEAR, PREVIOUS OWNER, LACK OF WARRANTY OR WHATEVER ELSE THEY WANT TO COME UP WITH.
NHTSA complaint #10946189 — an unverified report by a vehicle owner.
CAR STARTED OF GOING ON LIMP MODE ABOUT ONCE A MONTH THEN IT STARTED TO GET MORE FREQUENT. LIMP MODE WAS SUPPOSED TO BE DESIGNED TO PUT YOUR CAR INTO A LOWER GEAR TO PROTECT THE TRANSMISSION, BUT INSTEAD OF DOING THAT THE CAR WOULD SHIFT ITSELF INTO NEUTRAL POSITION WHILE ON THE FREEWAY CAUSING ME NOT HAVE A FULL CONTROL OF THE CAR MAKING IT VERY DANGEROUS TO PULL OVER. AS SOON AS I TURN OFF THE CAR AND TURN IT ON THE CAR WOULD RUN NORMAL AGAIN. WHILE DRIVING ON THE FREEWAY IT WILL GO OFF ON LIMP MODE INTO THE NEUTRAL WITHOUT WARNING. RIGHT AFTER THAT THE CAR WOULD START HAVING STARTING UP PROBLEMS SO I HAD TO PAY MONEY OUT OF MY POCKET TO HAVE THE ECU REPLACED AND THE FUEL REGULATOR REPLACED AS WELL. AS OF DECEMBER 2016 I STARTED HAVING NEW PROBLEMS WITH THE FUEL SYSTEM. SEEMS TO ME LIKE THAT LIMP MODE HAS AFFECTED MY WHOLE CAR AND IT HAS TO BE FIXED. THE CAR IS NOT SAFE TO DRIVE BUT IT IS MY ONLY FORM OF TRANSPORTATION. I TOOK IT TO AUDI DEALERSHIP AND THEY SAID THE LIMP MODE WAS RELATED TO THE TRIPTRONIC MODULE THAT WAS LOCATED INSIDE THE TRANSMISSION AND IT WAS A $5,000 FIX. I HAVE FOUND OUT THAT PUTTING THE CAR INTO SPORT MODE WOULD MAKE IT LESS LIKELY TO GET ITSELF INTO LIMP MODE THAN DRIVING THE CAR NORMALLY BUT EVEN THOUGH DRIVING THE CAR INTO SPORT MODE WHILE DRIVING ON THE FREEWAY THE CAR WILL STILL GET ITSELF INTO LIMP MODE MAKING THE CAR UNSAFE TO PULL OVER THE CAR. I ALMOST GOT HIT ONCE TRYING TO CHANGE LANES WHILE THE CAR WAS SHIFTED INTO NEUTRAL WITHOUT WARNING.
NHTSA complaint #10940030 — an unverified report by a vehicle owner.