Owners have filed 40 complaints
about the 2018 Audi SQ5 with NHTSA between 2017 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Audi SQ5. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Audi SQ5
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
820.0%
Median failure at 36,979 miles
Engine & Cooling
615.0%
Driver Assist & Collision Avoidance
512.5%
Median failure at 1,500 miles
Transmission & Drivetrain
410.0%
1 crashes, 0 fires · median 500 mi
Other & Unspecified
37.5%
Lights
37.5%
Brakes
37.5%
1 crashes, 0 fires · median 6,600 mi
Windows, Mirrors & Wipers
25.0%
Median failure at 10 miles
Steering
25.0%
Median failure at 28,000 miles
Wheels
12.5%
Median failure at 7,000 miles
Tires
12.5%
Fuel & Propulsion
12.5%
Airbags
12.5%
Median failure at 73,949 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
440.0%
1,000 – 9,999 miles
220.0%
10,000 – 24,999 miles
110.0%
25,000 – 49,999 miles
110.0%
50,000 – 74,999 miles
220.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2017peak 4Aug 2026
Recalls on the 2018 Audi SQ5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202174048,146 units in Canada
Electrical
Issue: On certain vehicles, if you spill liquid on the rear seat, or drive through heavy rain or deep water, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens. Safety Risk: A sudden loss of power to the wheels may increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module and seal an underbody seam, as necessary.
Recall 201952030,567 units in Canada
Structure
Issue: On certain vehicles, the cover trim for the rear wheel arches may become loose. This could cause the trim to detach while driving. Safety Risk: Trim that completely detaches from the vehicle could create a road hazard for others. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the four clips that secure the forward part of the rear wheel arch trims.
Recall 201926522,221 units in Canada
Structure
Issue: On certain vehicles, the cover trim for the wheel arches may become loose. This could cause the trim to detach while driving. Safety Risk: Trim that completely detaches from the vehicle could create a road hazard for others. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to secure each wheel arch trim with an additional screw and nut.
Recall 20191731,758 units in Canada
Brakes
Issue: Some vehicles were built with an incorrect brake master cylinder. The master cylinder may be too short, which could cause it to fail. This could cause a complete loss of braking (with the exception of the emergency/parking brake function). Safety Risk: A loss of brakes can create the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the brake master cylinder. If your vehicle is equipped with the incorrect part, it will be replaced with the correct one.
Recall 20182925,120 units in Canada
Brakes
On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the front or rear brakes as necessary. Note: In the interim, owners are advised to stop driving their vehicle until the defect has been repaired. Affected owners should call Volkswagen's Roadside Assistance number at 1-800-411-6688.
Reports where the owner recorded a crash, a fire, an injury or a death.
Stone Mountain, GA2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
NHTSA complaint #11526568 — an unverified report by a vehicle owner.
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
NHTSA complaint #11526568 — an unverified report by a vehicle owner.
at 500 milesPlacentia, CACrash
POWER TRAIN
THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT, NO WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AUDI SOUTH COAST (1425 AUTO MALL DR, SANTA ANA, CA 92705 (714) 973-7766) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 500.
NHTSA complaint #11025105 — an unverified report by a vehicle owner.
at 500 milesPlacentia, CACrash
PARKING BRAKE
THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT, NO WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AUDI SOUTH COAST (1425 AUTO MALL DR, SANTA ANA, CA 92705 (714) 973-7766) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 500.
NHTSA complaint #11025105 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Colorado Springs, CO
POWER TRAIN
I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal roller bearings into the valvetrain and oiling system. This caused an immediate, complete loss of engine power and sudden engine lockup on a remote stretch of highway. This mechanical failure created a severe driving emergency. The sudden engine seizure stranded us on the shoulder, resulting in a total loss of propulsion, loss of vacuum assist for power braking, and potential loss of power steering—posing a severe risk to vehicle occupants and surrounding highway traffic. The vehicle required an initial tow off the highway in [XXX], followed by a second tow of nearly 200 miles back to [XXX]. Professional diagnostics confirmed complete engine destruction due to valvetrain failure, with repair estimates exceeding $20,000 for an engine replacement. Because the repair cost far exceeded the vehicle’s market value, I was forced to sell the vehicle for scrap/junk at a severe loss. Audi is aware of this EA839 rocker arm needle bearing defect and updated the part design in later production runs, yet has failed to issue a safety recall or warranty extension for this active driving hazard. I strongly urge NHTSA to open an investigation into early 2018 EA839 3.0T rocker arm failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755729 — an unverified report by a vehicle owner.
Colorado Springs, CO
ELECTRICAL SYSTEM
I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal roller bearings into the valvetrain and oiling system. This caused an immediate, complete loss of engine power and sudden engine lockup on a remote stretch of highway. This mechanical failure created a severe driving emergency. The sudden engine seizure stranded us on the shoulder, resulting in a total loss of propulsion, loss of vacuum assist for power braking, and potential loss of power steering—posing a severe risk to vehicle occupants and surrounding highway traffic. The vehicle required an initial tow off the highway in [XXX], followed by a second tow of nearly 200 miles back to [XXX]. Professional diagnostics confirmed complete engine destruction due to valvetrain failure, with repair estimates exceeding $20,000 for an engine replacement. Because the repair cost far exceeded the vehicle’s market value, I was forced to sell the vehicle for scrap/junk at a severe loss. Audi is aware of this EA839 rocker arm needle bearing defect and updated the part design in later production runs, yet has failed to issue a safety recall or warranty extension for this active driving hazard. I strongly urge NHTSA to open an investigation into early 2018 EA839 3.0T rocker arm failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755729 — an unverified report by a vehicle owner.
Colorado Springs, CO
ENGINE
I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal roller bearings into the valvetrain and oiling system. This caused an immediate, complete loss of engine power and sudden engine lockup on a remote stretch of highway. This mechanical failure created a severe driving emergency. The sudden engine seizure stranded us on the shoulder, resulting in a total loss of propulsion, loss of vacuum assist for power braking, and potential loss of power steering—posing a severe risk to vehicle occupants and surrounding highway traffic. The vehicle required an initial tow off the highway in [XXX], followed by a second tow of nearly 200 miles back to [XXX]. Professional diagnostics confirmed complete engine destruction due to valvetrain failure, with repair estimates exceeding $20,000 for an engine replacement. Because the repair cost far exceeded the vehicle’s market value, I was forced to sell the vehicle for scrap/junk at a severe loss. Audi is aware of this EA839 rocker arm needle bearing defect and updated the part design in later production runs, yet has failed to issue a safety recall or warranty extension for this active driving hazard. I strongly urge NHTSA to open an investigation into early 2018 EA839 3.0T rocker arm failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755729 — an unverified report by a vehicle owner.
okc, OK
POWER TRAIN
While driving a 2018 Audi SQ5 with the EA839 3.0T engine, a coolant warning light activated and engine temperatures began rising to 210-215°F. The vehicle was pulled over immediately. Upon inspection the coolant reservoir was found to be nearly empty with dried coolant residue on the exterior indicating an active leak. The vehicle was towed to an authorized Audi dealer who confirmed via multi-point inspection that the water pump, shut off valve, and vacuum system require replacement due to coolant leakage, with a repair estimate of $5,324.87. This is a known defect in the EA839 engine platform. Audi has issued multiple Technical Service Bulletins on this issue and is currently named in active federal class action lawsuit Larr et al. v. Volkswagen Group of America, Case No. 2:26-cv-05678. The vehicle was confirmed by the authorized dealer and the component is available for inspection.
NHTSA complaint #11748361 — an unverified report by a vehicle owner.
okc, OK
ENGINE
While driving a 2018 Audi SQ5 with the EA839 3.0T engine, a coolant warning light activated and engine temperatures began rising to 210-215°F. The vehicle was pulled over immediately. Upon inspection the coolant reservoir was found to be nearly empty with dried coolant residue on the exterior indicating an active leak. The vehicle was towed to an authorized Audi dealer who confirmed via multi-point inspection that the water pump, shut off valve, and vacuum system require replacement due to coolant leakage, with a repair estimate of $5,324.87. This is a known defect in the EA839 engine platform. Audi has issued multiple Technical Service Bulletins on this issue and is currently named in active federal class action lawsuit Larr et al. v. Volkswagen Group of America, Case No. 2:26-cv-05678. The vehicle was confirmed by the authorized dealer and the component is available for inspection.
NHTSA complaint #11748361 — an unverified report by a vehicle owner.
Kent, WA
ELECTRICAL SYSTEM
Heavy rain leaked into the cabin of my SUV,and damaged the module, no controls worked through the key fob, no start . I keep my SUV under cover 90% of the time. A recent wind storm damaged my car port that I usually keep it under, so lately it’s been outside more often, especially if wind is in the forecast. I still use it if no wind is forecasted, because of the damage I don’t trust the carport until I can repair the damage.
NHTSA complaint #11632982 — an unverified report by a vehicle owner.
Bellingham, WA
EXTERIOR LIGHTING
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
NHTSA complaint #11626821 — an unverified report by a vehicle owner.
Bellingham, WA
ELECTRICAL SYSTEM
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
NHTSA complaint #11626821 — an unverified report by a vehicle owner.
Tampa, FL
ELECTRICAL SYSTEM
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
NHTSA complaint #11608218 — an unverified report by a vehicle owner.
Tampa, FL
ENGINE
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
NHTSA complaint #11608218 — an unverified report by a vehicle owner.
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
NHTSA complaint #11608218 — an unverified report by a vehicle owner.
Austin, TX
ENGINE
Oil leaking from the engine. Mechanic determined that it was the Filter Housing. They replaced the filter housing and since then, the problem is all good. I spent over $5000 to identify this problem and get it repaired.
NHTSA complaint #11608039 — an unverified report by a vehicle owner.
Bethesda, MD
UNKNOWN OR OTHER
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11588963 — an unverified report by a vehicle owner.
Bethesda, MD
EXTERIOR LIGHTING
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11588963 — an unverified report by a vehicle owner.
Bethesda, MD
ELECTRICAL SYSTEM
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11588963 — an unverified report by a vehicle owner.
Garfield, NJ
ENGINE
Engine Thermostat broke
NHTSA complaint #11577306 — an unverified report by a vehicle owner.
Garfield, NJ
FUEL/PROPULSION SYSTEM
Engine Thermostat broke
NHTSA complaint #11577306 — an unverified report by a vehicle owner.
at 73,949 milesSan Bernardino, CA
AIR BAGS
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
NHTSA complaint #11531458 — an unverified report by a vehicle owner.
at 73,949 milesSan Bernardino, CA
ELECTRICAL SYSTEM
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
NHTSA complaint #11531458 — an unverified report by a vehicle owner.
Brambleton, VA
STEERING
I’m hearing squeaking noise from the steering column when steering left or right slowly of my Audi SQ5 2018 model. I noticed the noise can be heard loud after driving the vehicle for 30 min on the road or longer time driven. The squeaking noise from steering wheel column is often heard when taking the vehicle out from parking lot or moving the vehicle from stationary while turning the steering wheel. It’s kind of creaking noise rubbing off against something and heard from inside the cabin.
NHTSA complaint #11530940 — an unverified report by a vehicle owner.
Stone Mountain, GA2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
NHTSA complaint #11526568 — an unverified report by a vehicle owner.
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
NHTSA complaint #11526568 — an unverified report by a vehicle owner.
Phoenix, AZ
VISIBILITY/WIPER
While driving the rear half of the sunroof exploded. With no warning there was a sudden, very load "pop". The sunroof pane had completely shattered and was only held in place by the aftermarket tint layer that had been applied. The mesh shade that sits below the sunroof kept any pieces from falling on us while driving. Had the tint and mesh shade not been there, the interior would have been covered in glass. While we can't say with 100% certainty, we don't believe that any objects/debris hit the glass. The broken pane was on the back, downslope of the roof; if debris had hit it it would not have been a direct impact, but at most a glancing blow. We took the car to the dealer for repair. They immediately stated that it was due to rock/debris impact. The shattering does appear to originate from a single point in the glass, but there is not clear impact damage at that point. The origination point is smaller than a pencil eraser and is a square missing piece, of which there were many throughout the glass. I don't see the rough, crushing type damage I would relate to an object impact.
NHTSA complaint #11518259 — an unverified report by a vehicle owner.
Houston, TX
EXTERIOR LIGHTING
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
NHTSA complaint #11503500 — an unverified report by a vehicle owner.
Houston, TX
ELECTRICAL SYSTEM
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
NHTSA complaint #11503500 — an unverified report by a vehicle owner.