Owners have filed 80 complaints
about the 2014 BMW 320I with NHTSA between 2014 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the BMW 320I. 50 means typical for this
model; 100 means roughly double.
Severity — 97
18.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 40
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
46.8%
1,000 – 9,999 miles
58.5%
10,000 – 24,999 miles
58.5%
25,000 – 49,999 miles
1118.6%
50,000 – 74,999 miles
1220.3%
75,000 – 99,999 miles
1118.6%
100,000 – 149,999 miles
1118.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2014peak 7Mar 2026
NHTSA investigations into the 2014 BMW 320I
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE13030Opened 6 Sep 2013Closed 25 Oct 2013SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the ca...
Recalls on the 2014 BMW 320I
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V871000
AIR BAGS:SIDE/WINDOW:HEAD
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
24V527000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
24V288000
AIR BAGS:SIDE/WINDOW
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
15V520000
EXTERIOR LIGHTING
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
15V189000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
14V627000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
13V454000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
North Port, FLCrash1 injured
UNKNOWN OR OTHER
This is a serious problem with the handling of this car in standing water situations. This car immediately begins to hydroplane when it encounters standing water, every time. We had been lucky so far of the numerous instances we had encountered with this vehicle hydroplaning and rotating. Always slowing down when encountering rain to avoid these situations. Tonight 08-13-2022, we were driving on the highway where the posted speed limit was 70mph. We were encountering on and off heavy rain. Crossing a bridge at approximately 15 mph under the speed limit in moderate rain when the car completely lost it's grip on the road and went out of control, like on ice and was unrecoverable. We were hit by a vehicle passing us who was not experiencing the same hydroplaning problem. This has been an ongoing problem with this vehicle and I notified my service advisor at BMW about the problem, but he said it was common and he had even been in an accident with his BMW due to hydroplaning. He said there was nothing they could do about it. The tires were in good condition, recently purchased, and there is not reason this vehicle should not have handled the situation like all of the other vehicles on the road were.(We were the slowest vehicle).
NHTSA complaint #11479180 — an unverified report by a vehicle owner.
at 76,000 milesArbuckle, CAFire
ELECTRICAL SYSTEM
ON THE NIGHT OF OCTOBER 18 2020 AROUND 3:30AM I WAS WOKEN BY MY NEXT DOOR NEIGHBORS NOTIFYING ME THAT ME 2014 BMW WAS CURRENTLY ON FIRE IN A UNCONTROLLABLE BLAZE. FROM THE ENGINE BAY OF THE CAR DOWN TO MY FUEL TANK AND PUMPS WERE SHOOTING OUT FLAMES COVERING THE CAR ITSELF BY THE TIME I WAS ABLE TO RUN FROM MY ROOM TO MY CAR I CAN SEE THAT THE DAMAGE WAS DONE. I PROCEEDED TO CALL THE FIRE DEPARTMENT AND PUT OUT THE FIRE MYSELF WHILE I WAITED FOR THEM TO ARRIVE, I DID NOT DRIVE THE CAR FOR A TOTAL OF 8+ HOURS AND IT WAS SITTING AND PARKED IN FRONT OF MY DRIVE WAY. MY CAR SHOWED NO SIGNS OF CATCHING ON FIRE ON ITS OWN, IT JUST RANDOMLY CAUGHT ABLAZE, AFTER I PUT OUT THE FIRE AND TALKED WITH THE FIRE DEPARTMENT FROM FIRST GLANCE WE KNEW THIS WASN'T ARSON BUT A POSSIBLE ELECTRIC AND OR MALFUNCTION WITH THE CAR ITSELF. I CONTACTED MY INSURANCE COMPANY THE NEXT DAY AND TOLD THEM WHAT HAPPENED, THEY THEN PROCEEDED TO PICK UP THE CAR THE NEXT DAY VIA TOW TRUCK AND TOOK IT TO A PROFESSIONAL TO LOOK AT WHAT CAUSED IT, IT WAS DETERMINED THAT THE FIRE STARTED NEAR THE ENGINE BAY AND AS STATED BEFORE A MALFUNCTION WITH THE VEHICLE (SPONTANEOUS COMBUSTION), IT WAS THEN LABELED A TOTAL LOSS AND MY INVESTMENT WAS GONE.
NHTSA complaint #11375256 — an unverified report by a vehicle owner.
at 76,000 milesArbuckle, CAFire
ENGINE
ON THE NIGHT OF OCTOBER 18 2020 AROUND 3:30AM I WAS WOKEN BY MY NEXT DOOR NEIGHBORS NOTIFYING ME THAT ME 2014 BMW WAS CURRENTLY ON FIRE IN A UNCONTROLLABLE BLAZE. FROM THE ENGINE BAY OF THE CAR DOWN TO MY FUEL TANK AND PUMPS WERE SHOOTING OUT FLAMES COVERING THE CAR ITSELF BY THE TIME I WAS ABLE TO RUN FROM MY ROOM TO MY CAR I CAN SEE THAT THE DAMAGE WAS DONE. I PROCEEDED TO CALL THE FIRE DEPARTMENT AND PUT OUT THE FIRE MYSELF WHILE I WAITED FOR THEM TO ARRIVE, I DID NOT DRIVE THE CAR FOR A TOTAL OF 8+ HOURS AND IT WAS SITTING AND PARKED IN FRONT OF MY DRIVE WAY. MY CAR SHOWED NO SIGNS OF CATCHING ON FIRE ON ITS OWN, IT JUST RANDOMLY CAUGHT ABLAZE, AFTER I PUT OUT THE FIRE AND TALKED WITH THE FIRE DEPARTMENT FROM FIRST GLANCE WE KNEW THIS WASN'T ARSON BUT A POSSIBLE ELECTRIC AND OR MALFUNCTION WITH THE CAR ITSELF. I CONTACTED MY INSURANCE COMPANY THE NEXT DAY AND TOLD THEM WHAT HAPPENED, THEY THEN PROCEEDED TO PICK UP THE CAR THE NEXT DAY VIA TOW TRUCK AND TOOK IT TO A PROFESSIONAL TO LOOK AT WHAT CAUSED IT, IT WAS DETERMINED THAT THE FIRE STARTED NEAR THE ENGINE BAY AND AS STATED BEFORE A MALFUNCTION WITH THE VEHICLE (SPONTANEOUS COMBUSTION), IT WAS THEN LABELED A TOTAL LOSS AND MY INVESTMENT WAS GONE.
NHTSA complaint #11375256 — an unverified report by a vehicle owner.
at 76,000 milesArbuckle, CAFire
FUEL/PROPULSION SYSTEM
ON THE NIGHT OF OCTOBER 18 2020 AROUND 3:30AM I WAS WOKEN BY MY NEXT DOOR NEIGHBORS NOTIFYING ME THAT ME 2014 BMW WAS CURRENTLY ON FIRE IN A UNCONTROLLABLE BLAZE. FROM THE ENGINE BAY OF THE CAR DOWN TO MY FUEL TANK AND PUMPS WERE SHOOTING OUT FLAMES COVERING THE CAR ITSELF BY THE TIME I WAS ABLE TO RUN FROM MY ROOM TO MY CAR I CAN SEE THAT THE DAMAGE WAS DONE. I PROCEEDED TO CALL THE FIRE DEPARTMENT AND PUT OUT THE FIRE MYSELF WHILE I WAITED FOR THEM TO ARRIVE, I DID NOT DRIVE THE CAR FOR A TOTAL OF 8+ HOURS AND IT WAS SITTING AND PARKED IN FRONT OF MY DRIVE WAY. MY CAR SHOWED NO SIGNS OF CATCHING ON FIRE ON ITS OWN, IT JUST RANDOMLY CAUGHT ABLAZE, AFTER I PUT OUT THE FIRE AND TALKED WITH THE FIRE DEPARTMENT FROM FIRST GLANCE WE KNEW THIS WASN'T ARSON BUT A POSSIBLE ELECTRIC AND OR MALFUNCTION WITH THE CAR ITSELF. I CONTACTED MY INSURANCE COMPANY THE NEXT DAY AND TOLD THEM WHAT HAPPENED, THEY THEN PROCEEDED TO PICK UP THE CAR THE NEXT DAY VIA TOW TRUCK AND TOOK IT TO A PROFESSIONAL TO LOOK AT WHAT CAUSED IT, IT WAS DETERMINED THAT THE FIRE STARTED NEAR THE ENGINE BAY AND AS STATED BEFORE A MALFUNCTION WITH THE VEHICLE (SPONTANEOUS COMBUSTION), IT WAS THEN LABELED A TOTAL LOSS AND MY INVESTMENT WAS GONE.
NHTSA complaint #11375256 — an unverified report by a vehicle owner.
at 90,000 milesLakewood Ranch, FLCrash1 injured
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT ON 9/9/20, WHERE MY CAR CRASHED IN TO SIDE WALL OF INTERSTATE. DRIVERSIDE HAD IMPACT WITH WALL. CURTAIN AIRBAGS DEPLOYED SUCCESSFULLY. DRIVER SEAT AIRBAG CAME OUT WITH BLAST. THEY IGNITED FIRE AND MY SHIRT(DRY-FIT POLO ) BURNED. I WAS INJURED WITH BURN MARKS ON MY ABDOMEN. EACH BURN MARK CORRESPONDS TO WHOLE IN AID BAG.
NHTSA complaint #11354118 — an unverified report by a vehicle owner.
at 47,000 milesPlymouth, MN1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 320I. THE CONTACT STATED THE AC, HEATER AND THE DEFROSTER WERE INOPERABLE. THE CONTACT ALSO STATED TOXIC FUMES WAS ENTERING THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BMW OF MINNETONKA SERVICE LOCATED AT 15802 WAYZATA BLVD, WAYZATA, MN 55391, WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OF REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND HAD PROVIDED ENGINEER TO INSPECT THE VEHICLE. THE CONTACT STATED HE HAD 2 TURBINATE SURGERY THAT WERE RELATED TO TOXIC FUMED ON THE CARPET. THE FAILURE MILEAGE WAS 47,000.
NHTSA complaint #11321933 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Mcgehee, AR
ENGINE
I was driving on a on a busy interstate after work and out of nowhere I get the Temperature warning and start losing power. This is Dangerous! I am submitting this complaint to report a safety‑related defect involving the electric water pump on my 2014 BMW 320i. This issue is widely documented among BMW owners, and several 3‑Series models from the same production years have been included in recalls or service bulletins for premature water pump failure. However, the 2014 BMW 320i (F30 chassis, N20/N26 engine) is not included, despite experiencing the same failure pattern. In my case, the water pump failed without warning. During the coolant bleeding process, there was no circulation or pump activation, indicating a complete pump malfunction. This is consistent with the known failure mode of BMW’s electric water pumps, which can stop working suddenly and cause rapid engine overheating. Because the pump is electronically controlled, there is often no gradual symptom—only an abrupt loss of coolant flow that can lead to engine damage within minutes. This defect poses a significant safety risk. A sudden water pump failure can cause the vehicle to overheat while driving, potentially resulting in engine shutdown, loss of power, or being stranded in unsafe conditions. I was driving on a 2 hour drive on the country road and all of the sudden I received an engine overheating warning and began experiencing a loss of power. Given that BMW has acknowledged similar failures in other 3‑Series models of the same year, it is unclear why the 320i is excluded, despite sharing the same engine family and pump design. I respectfully request that NHTSA review this issue and consider expanding the scope of existing investigations or recalls to include the 2014 BMW 320i. Owners should not be responsible for costly repairs related to a known, widespread defect that affects vehicle safety and reliability.
NHTSA complaint #11722945 — an unverified report by a vehicle owner.
at 95,000 milesDenver, CO
ENGINE AND ENGINE COOLING
The contact owns a 2014 BMW 320I. The contact stated that after pulling into a parking lot at approximately 10 MPH and shifting the vehicle into park(P), the message that the engine was overheating was displayed on the instrument panel. After waiting a while for the engine to cool down the contact restarted the vehicle and exited the parking lot. The contact stated that the vehicle began hesitating and sputtering as if the vehicle was going to stall. The contact pulled into another nearby parking lot to park and turn off the vehicle. The vehicle was towed to a certified mechanic and the contact was informed that the water pump had failed and needed to be replaced. The vehicle had not been officially diagnosed. The vehicle had not been repaired. The mechanic referred the contact to the manufacturer. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.
NHTSA complaint #11609883 — an unverified report by a vehicle owner.
Pasco, WA
UNKNOWN OR OTHER
The electrical water pump that was just recalled on over 720,000 bmws is the same water pump on the 320is. My vehicle as of now has had issues with the pump completely going out causing high temperature issues with the motor while driving.
NHTSA complaint #11609854 — an unverified report by a vehicle owner.
Pasco, WA
ELECTRICAL SYSTEM
The electrical water pump that was just recalled on over 720,000 bmws is the same water pump on the 320is. My vehicle as of now has had issues with the pump completely going out causing high temperature issues with the motor while driving.
NHTSA complaint #11609854 — an unverified report by a vehicle owner.
Denver, CO
ENGINE
I own a 2014 BMW 320IX and first time today, August 20th the Engine Overheat message came on my dashboard and then started to go idle and appear that it was about to die. Upon letting the car sit for a few hours to cool off, within a quarter of a mile of driving the car again the light came up and started to idle and felt like it was going to die again. Twice today, I was left stranded in parking lot and to call a tow truck to have it towed to an independent auto mechanic that fixes BMW. This evening I noticed a recall for 2012 - 2014 BMW 328 and 328IX. This is also an issue with the 2014 BMW 320IX models too. I need this recall to also include the 320IX model. How can this be updated and approved as soon as possible to include this car model and year? Prior to today, there was no indication of an engine or have I ever seen the over heat message come on today. I need to know if I need to take it to a BMW dealership or can it be fixed through the independent car mechanic? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11609851 — an unverified report by a vehicle owner.
at 40,000 milesSaint Albans, WV
SEAT BELTS
The contact owns a 2014 BMW 320I. The contact stated while pulling on the seat belt to fasten the seat belt, the seat belt would not extend. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 40,000.
NHTSA complaint #11519480 — an unverified report by a vehicle owner.
Troy, MO
POWER TRAIN
Timing chain malfunction and power train malfunction
NHTSA complaint #11500593 — an unverified report by a vehicle owner.
Troy, MO
UNKNOWN OR OTHER
Timing chain malfunction and power train malfunction
NHTSA complaint #11500593 — an unverified report by a vehicle owner.
Raleigh, NC
ENGINE
Timing chain issue that is common with the BMW n20 engines. The chain is starting to loosen and have some slack. Afraid it could brake and jump teeth as it does it so many online horror stories wrecking the car's engine after it breaks and gets sucked into it. I believe a recall should hopefully happen. A sorts of class action lawsuits and settlements but no recall yet.
NHTSA complaint #11493670 — an unverified report by a vehicle owner.
Raleigh, NC
FUEL/PROPULSION SYSTEM
Timing chain issue that is common with the BMW n20 engines. The chain is starting to loosen and have some slack. Afraid it could brake and jump teeth as it does it so many online horror stories wrecking the car's engine after it breaks and gets sucked into it. I believe a recall should hopefully happen. A sorts of class action lawsuits and settlements but no recall yet.
NHTSA complaint #11493670 — an unverified report by a vehicle owner.
North Port, FLCrash1 injured
UNKNOWN OR OTHER
This is a serious problem with the handling of this car in standing water situations. This car immediately begins to hydroplane when it encounters standing water, every time. We had been lucky so far of the numerous instances we had encountered with this vehicle hydroplaning and rotating. Always slowing down when encountering rain to avoid these situations. Tonight 08-13-2022, we were driving on the highway where the posted speed limit was 70mph. We were encountering on and off heavy rain. Crossing a bridge at approximately 15 mph under the speed limit in moderate rain when the car completely lost it's grip on the road and went out of control, like on ice and was unrecoverable. We were hit by a vehicle passing us who was not experiencing the same hydroplaning problem. This has been an ongoing problem with this vehicle and I notified my service advisor at BMW about the problem, but he said it was common and he had even been in an accident with his BMW due to hydroplaning. He said there was nothing they could do about it. The tires were in good condition, recently purchased, and there is not reason this vehicle should not have handled the situation like all of the other vehicles on the road were.(We were the slowest vehicle).
NHTSA complaint #11479180 — an unverified report by a vehicle owner.
Banning, CA
UNKNOWN OR OTHER
i purchased this car in 2014 and since then i keep bringing my car for repairs the dealer keep finding so many problems, every time i take it for service. this car has stalled on me few times, and i almost have an accident with my two grandbabies with me, supposedly the dealer fixed it but few months later it broke again with the same issues, they said it was still under the warranty and i didnt pay for that, but they charge of other problems. i told them from the beginning that this car was almost new when i bought it and ,its was not possible that since then, its been having too many problems, and they were the only one that has been taking care of the car. now iit has scaled, to even more and major issues. such as breaks, tires, alternator drive belt, break pads, fuel injection, , engine oil filter housing gaskets, parkin brake cable clip, brake fluid, differential fluid exchange, battery replace and much more,. and that is why i really need your help. i am very scare of the safety of my love ones, my self and others. the car it has been inspected by the same dealer, where i been taking it since i bought it, for maintenance and mechanical and other issues. my vehicle always have the message (symbol) of either engine, tire. it appears since 2014, it goes away after i have taking it to the dealer.
NHTSA complaint #11421216 — an unverified report by a vehicle owner.
Banning, CA
ENGINE
i purchased this car in 2014 and since then i keep bringing my car for repairs the dealer keep finding so many problems, every time i take it for service. this car has stalled on me few times, and i almost have an accident with my two grandbabies with me, supposedly the dealer fixed it but few months later it broke again with the same issues, they said it was still under the warranty and i didnt pay for that, but they charge of other problems. i told them from the beginning that this car was almost new when i bought it and ,its was not possible that since then, its been having too many problems, and they were the only one that has been taking care of the car. now iit has scaled, to even more and major issues. such as breaks, tires, alternator drive belt, break pads, fuel injection, , engine oil filter housing gaskets, parkin brake cable clip, brake fluid, differential fluid exchange, battery replace and much more,. and that is why i really need your help. i am very scare of the safety of my love ones, my self and others. the car it has been inspected by the same dealer, where i been taking it since i bought it, for maintenance and mechanical and other issues. my vehicle always have the message (symbol) of either engine, tire. it appears since 2014, it goes away after i have taking it to the dealer.
NHTSA complaint #11421216 — an unverified report by a vehicle owner.
Banning, CA
FUEL/PROPULSION SYSTEM
i purchased this car in 2014 and since then i keep bringing my car for repairs the dealer keep finding so many problems, every time i take it for service. this car has stalled on me few times, and i almost have an accident with my two grandbabies with me, supposedly the dealer fixed it but few months later it broke again with the same issues, they said it was still under the warranty and i didnt pay for that, but they charge of other problems. i told them from the beginning that this car was almost new when i bought it and ,its was not possible that since then, its been having too many problems, and they were the only one that has been taking care of the car. now iit has scaled, to even more and major issues. such as breaks, tires, alternator drive belt, break pads, fuel injection, , engine oil filter housing gaskets, parkin brake cable clip, brake fluid, differential fluid exchange, battery replace and much more,. and that is why i really need your help. i am very scare of the safety of my love ones, my self and others. the car it has been inspected by the same dealer, where i been taking it since i bought it, for maintenance and mechanical and other issues. my vehicle always have the message (symbol) of either engine, tire. it appears since 2014, it goes away after i have taking it to the dealer.
NHTSA complaint #11421216 — an unverified report by a vehicle owner.
at 110,000 milesTroy, MO
ELECTRICAL SYSTEM
EVERY TIME IT'S COLD AND RAINS OR SNOWS MY LIGHT COMES ON FOR CHARGING MALFUNCTION AFTER I TURN OFF THE CAR AND TURN IT BACK ON ITS FINE.
NHTSA complaint #11413487 — an unverified report by a vehicle owner.
at 110,000 milesTroy, MO
SERVICE BRAKES
EVERY TIME IT'S COLD AND RAINS OR SNOWS MY LIGHT COMES ON FOR CHARGING MALFUNCTION AFTER I TURN OFF THE CAR AND TURN IT BACK ON ITS FINE.
NHTSA complaint #11413487 — an unverified report by a vehicle owner.
Edison, NJ
AIR BAGS
VEHICLE DISPLAYS WARNING FOR PASSENGER AIRBAG RESTRAINT WHEN STARTED AND WHILE DRIVING. DEALER PERFORMED A DIAGNOSIS AND SAID IT IS DUE TO A FAULTY AIR BAG CONTROL MODULE.
NHTSA complaint #11396344 — an unverified report by a vehicle owner.
at 76,000 milesArbuckle, CAFire
ELECTRICAL SYSTEM
ON THE NIGHT OF OCTOBER 18 2020 AROUND 3:30AM I WAS WOKEN BY MY NEXT DOOR NEIGHBORS NOTIFYING ME THAT ME 2014 BMW WAS CURRENTLY ON FIRE IN A UNCONTROLLABLE BLAZE. FROM THE ENGINE BAY OF THE CAR DOWN TO MY FUEL TANK AND PUMPS WERE SHOOTING OUT FLAMES COVERING THE CAR ITSELF BY THE TIME I WAS ABLE TO RUN FROM MY ROOM TO MY CAR I CAN SEE THAT THE DAMAGE WAS DONE. I PROCEEDED TO CALL THE FIRE DEPARTMENT AND PUT OUT THE FIRE MYSELF WHILE I WAITED FOR THEM TO ARRIVE, I DID NOT DRIVE THE CAR FOR A TOTAL OF 8+ HOURS AND IT WAS SITTING AND PARKED IN FRONT OF MY DRIVE WAY. MY CAR SHOWED NO SIGNS OF CATCHING ON FIRE ON ITS OWN, IT JUST RANDOMLY CAUGHT ABLAZE, AFTER I PUT OUT THE FIRE AND TALKED WITH THE FIRE DEPARTMENT FROM FIRST GLANCE WE KNEW THIS WASN'T ARSON BUT A POSSIBLE ELECTRIC AND OR MALFUNCTION WITH THE CAR ITSELF. I CONTACTED MY INSURANCE COMPANY THE NEXT DAY AND TOLD THEM WHAT HAPPENED, THEY THEN PROCEEDED TO PICK UP THE CAR THE NEXT DAY VIA TOW TRUCK AND TOOK IT TO A PROFESSIONAL TO LOOK AT WHAT CAUSED IT, IT WAS DETERMINED THAT THE FIRE STARTED NEAR THE ENGINE BAY AND AS STATED BEFORE A MALFUNCTION WITH THE VEHICLE (SPONTANEOUS COMBUSTION), IT WAS THEN LABELED A TOTAL LOSS AND MY INVESTMENT WAS GONE.
NHTSA complaint #11375256 — an unverified report by a vehicle owner.
at 76,000 milesArbuckle, CAFire
ENGINE
ON THE NIGHT OF OCTOBER 18 2020 AROUND 3:30AM I WAS WOKEN BY MY NEXT DOOR NEIGHBORS NOTIFYING ME THAT ME 2014 BMW WAS CURRENTLY ON FIRE IN A UNCONTROLLABLE BLAZE. FROM THE ENGINE BAY OF THE CAR DOWN TO MY FUEL TANK AND PUMPS WERE SHOOTING OUT FLAMES COVERING THE CAR ITSELF BY THE TIME I WAS ABLE TO RUN FROM MY ROOM TO MY CAR I CAN SEE THAT THE DAMAGE WAS DONE. I PROCEEDED TO CALL THE FIRE DEPARTMENT AND PUT OUT THE FIRE MYSELF WHILE I WAITED FOR THEM TO ARRIVE, I DID NOT DRIVE THE CAR FOR A TOTAL OF 8+ HOURS AND IT WAS SITTING AND PARKED IN FRONT OF MY DRIVE WAY. MY CAR SHOWED NO SIGNS OF CATCHING ON FIRE ON ITS OWN, IT JUST RANDOMLY CAUGHT ABLAZE, AFTER I PUT OUT THE FIRE AND TALKED WITH THE FIRE DEPARTMENT FROM FIRST GLANCE WE KNEW THIS WASN'T ARSON BUT A POSSIBLE ELECTRIC AND OR MALFUNCTION WITH THE CAR ITSELF. I CONTACTED MY INSURANCE COMPANY THE NEXT DAY AND TOLD THEM WHAT HAPPENED, THEY THEN PROCEEDED TO PICK UP THE CAR THE NEXT DAY VIA TOW TRUCK AND TOOK IT TO A PROFESSIONAL TO LOOK AT WHAT CAUSED IT, IT WAS DETERMINED THAT THE FIRE STARTED NEAR THE ENGINE BAY AND AS STATED BEFORE A MALFUNCTION WITH THE VEHICLE (SPONTANEOUS COMBUSTION), IT WAS THEN LABELED A TOTAL LOSS AND MY INVESTMENT WAS GONE.
NHTSA complaint #11375256 — an unverified report by a vehicle owner.
at 76,000 milesArbuckle, CAFire
FUEL/PROPULSION SYSTEM
ON THE NIGHT OF OCTOBER 18 2020 AROUND 3:30AM I WAS WOKEN BY MY NEXT DOOR NEIGHBORS NOTIFYING ME THAT ME 2014 BMW WAS CURRENTLY ON FIRE IN A UNCONTROLLABLE BLAZE. FROM THE ENGINE BAY OF THE CAR DOWN TO MY FUEL TANK AND PUMPS WERE SHOOTING OUT FLAMES COVERING THE CAR ITSELF BY THE TIME I WAS ABLE TO RUN FROM MY ROOM TO MY CAR I CAN SEE THAT THE DAMAGE WAS DONE. I PROCEEDED TO CALL THE FIRE DEPARTMENT AND PUT OUT THE FIRE MYSELF WHILE I WAITED FOR THEM TO ARRIVE, I DID NOT DRIVE THE CAR FOR A TOTAL OF 8+ HOURS AND IT WAS SITTING AND PARKED IN FRONT OF MY DRIVE WAY. MY CAR SHOWED NO SIGNS OF CATCHING ON FIRE ON ITS OWN, IT JUST RANDOMLY CAUGHT ABLAZE, AFTER I PUT OUT THE FIRE AND TALKED WITH THE FIRE DEPARTMENT FROM FIRST GLANCE WE KNEW THIS WASN'T ARSON BUT A POSSIBLE ELECTRIC AND OR MALFUNCTION WITH THE CAR ITSELF. I CONTACTED MY INSURANCE COMPANY THE NEXT DAY AND TOLD THEM WHAT HAPPENED, THEY THEN PROCEEDED TO PICK UP THE CAR THE NEXT DAY VIA TOW TRUCK AND TOOK IT TO A PROFESSIONAL TO LOOK AT WHAT CAUSED IT, IT WAS DETERMINED THAT THE FIRE STARTED NEAR THE ENGINE BAY AND AS STATED BEFORE A MALFUNCTION WITH THE VEHICLE (SPONTANEOUS COMBUSTION), IT WAS THEN LABELED A TOTAL LOSS AND MY INVESTMENT WAS GONE.
NHTSA complaint #11375256 — an unverified report by a vehicle owner.
at 90,872 milesCanton, MI
ENGINE
DEALER MAINTAINED 90,000 MILES CHECK ENGINE LIGHT CAME ON , PULLED OVER VEHICLE SHUT DOWN AND WOULD NOT START. HAD VEHICLE TOWED TO DEALERSHIP AND WAS TOLD THE ENGINE SEIZED. WAS ADVISED THIS IS NOT COVERED BY WARRANTY. TRYING TO WORK WITH BMW ON THIS CURRENTLY
NHTSA complaint #11372674 — an unverified report by a vehicle owner.
at 140,034 milesTifton, GA
SEATS
I SAT DOWN IN MY PASSENGER SEAT GETTING READY TO RIDE. I THEN RECEIVED A MESSAGE FROM MY CAR STATING 'PASSENGER RESTRAINT SYSTEM' AND TO GO TO SERVICE CENTER. THERE IS NO SERVICE CENTER CLOSE TO ME, ESPECIALLY ON A SUNDAY.
NHTSA complaint #11362622 — an unverified report by a vehicle owner.
at 140,034 milesTifton, GA
SEAT BELTS
I SAT DOWN IN MY PASSENGER SEAT GETTING READY TO RIDE. I THEN RECEIVED A MESSAGE FROM MY CAR STATING 'PASSENGER RESTRAINT SYSTEM' AND TO GO TO SERVICE CENTER. THERE IS NO SERVICE CENTER CLOSE TO ME, ESPECIALLY ON A SUNDAY.
NHTSA complaint #11362622 — an unverified report by a vehicle owner.
at 140,034 milesTifton, GA
UNKNOWN OR OTHER
I SAT DOWN IN MY PASSENGER SEAT GETTING READY TO RIDE. I THEN RECEIVED A MESSAGE FROM MY CAR STATING 'PASSENGER RESTRAINT SYSTEM' AND TO GO TO SERVICE CENTER. THERE IS NO SERVICE CENTER CLOSE TO ME, ESPECIALLY ON A SUNDAY.
NHTSA complaint #11362622 — an unverified report by a vehicle owner.
at 77,000 milesMarysville, OH
ENGINE
WAS DRIVING, CAME TO A STOP AND ENGINE STALLED. ENGINE WOULD NOT RESTART AND VEHICLE COULD NOT BE MOVED, HAD TO CALL TOW TRUCK. DIAGNOSED AS SEIZED ENGINE DUE TO TIMING CHAIN FAILURE. CAR ONLY HAS 77K MILES.
NHTSA complaint #11355717 — an unverified report by a vehicle owner.