Owners have filed 40 complaints
about the 2016 BMW 320I with NHTSA between 2016 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 53
Against the median year of the BMW 320I. 50 means typical for this
model; 100 means roughly double.
Severity — 100
47.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 75
44% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
520.0%
10,000 – 24,999 miles
28.0%
25,000 – 49,999 miles
520.0%
50,000 – 74,999 miles
520.0%
75,000 – 99,999 miles
14.0%
100,000 – 149,999 miles
416.0%
150,000+ miles
312.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2016peak 4Apr 2026
NHTSA investigations into the 2016 BMW 320I
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 160,000 milesMarion, ARFire
ENGINE
The contact owned a 2016 BMW 320i. The contact stated that while the vehicle was parked, it caught on fire. The vehicle was unoccupied. The contact stated that while walking into the house that she noticed the fuel odor. The contact stated that after entering the residence, the contact walked back out and noticed the vehicle was on fire. The contact noticed the fire coming from the engine hood. The fire department was called. The fire department extinguished the fire. The vehicle and the items in the vehicle were consumed in the fire. The contact stated that the garage, which was attached to the contact's residence, and the items in the garage were consumed in the fire. In addition, the contact stated that the contact's residence was filtered with smoke. The contact stated that, because of the smoke in the contact's residence, the contact was residing in a local hotel. The fire department and the investigator mentioned that the origin of the fire was the engine. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that the vehicle was consumed but the flames. No injuries were sustained. A fire report was filed. No police report was filed. The manufacturer was made aware of the failure, and a case was filed. The contact was offered financial assistance if the contact agreed to purchase a new certified vehicle. The contact declined, and the case was closed. The failure mileage was approximately 160,000.
NHTSA complaint #11693785 — an unverified report by a vehicle owner.
at 95,000 milesMarion, ARFire
ENGINE
The contact owned a 2016 BMW 320i. The contact stated that after driving approximately 28 miles, arriving at her residence to park the vehicle in the garage, and noticed a burning odor. Upon inspection, a fire was coming from underneath the hood. The contact, lacking a fire extinguisher, attempted to use flour to extinguish the fire. However, upon returning, the fire was larger and made a loud noise as it expanded, before quickly reducing in size. The contact called the fire department and began removing items from the vehicle. The contact retreated to a safe distance from the garage where the vehicle was parked and awaited the fire department's arrival. The Fire Department arrived, and the fire had expanded to the garage, and the fire was extinguished. No injuries were sustained. The vehicle was towed and declared a total loss. A fire inspection determined that the origin of the fire was the engine. A dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
NHTSA complaint #11683254 — an unverified report by a vehicle owner.
at 55,000 milesLittle Rock, ARCrash1 injured
AIR BAGS
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED.
NHTSA complaint #11324617 — an unverified report by a vehicle owner.
at 55,000 milesLittle Rock, ARCrash1 injured
UNKNOWN OR OTHER
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED.
NHTSA complaint #11324617 — an unverified report by a vehicle owner.
at 55,000 milesLittle Rock, ARCrash1 injured
STRUCTURE:BODY
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED.
NHTSA complaint #11324617 — an unverified report by a vehicle owner.
at 60,000 milesLoganville, GACrash1 injured
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT WITH A HIT AND RUN VEHICLE AND RESULTING IN THE ACCIDENT, MY STEERING WHEEL CAME OFF IN THE PROCESS HITTING ME IN MY PELVIC AREA AND NOW I AM HAVING TROUBLE URINATING AND I HAVE BLEEDING. THE AIR BAGS ALSO BURNED THROUGH MY CLOTHES AND ONTO MY SKIN. I SUFFERED FIRST DEGREE BURNS TO MY ARM, STOMACH AND THIGH.
NHTSA complaint #11277528 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 145,000 milesMatthews, NC
POWER TRAIN
The contact owns a 2016 BMW 320I. The contact stated that the Drive Train Failure, Check Engine, and Engine Overheating warning lights were illuminated. There was a fuel odor coming from the vehicle, and fluid was leaking underneath the vehicle near the muffler and under the driver's side seat. The vehicle was taken to the dealer to be diagnosed, and the codes were cleared but the failures persisted. Another dealer, Hendrick BMW Northlake (10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269); was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact researched and found information about a recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
NHTSA complaint #11729591 — an unverified report by a vehicle owner.
at 145,000 milesMatthews, NC
ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 320I. The contact stated that the Drive Train Failure, Check Engine, and Engine Overheating warning lights were illuminated. There was a fuel odor coming from the vehicle, and fluid was leaking underneath the vehicle near the muffler and under the driver's side seat. The vehicle was taken to the dealer to be diagnosed, and the codes were cleared but the failures persisted. Another dealer, Hendrick BMW Northlake (10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269); was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact researched and found information about a recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
NHTSA complaint #11729591 — an unverified report by a vehicle owner.
at 160,000 milesMarion, ARFire
ENGINE
The contact owned a 2016 BMW 320i. The contact stated that while the vehicle was parked, it caught on fire. The vehicle was unoccupied. The contact stated that while walking into the house that she noticed the fuel odor. The contact stated that after entering the residence, the contact walked back out and noticed the vehicle was on fire. The contact noticed the fire coming from the engine hood. The fire department was called. The fire department extinguished the fire. The vehicle and the items in the vehicle were consumed in the fire. The contact stated that the garage, which was attached to the contact's residence, and the items in the garage were consumed in the fire. In addition, the contact stated that the contact's residence was filtered with smoke. The contact stated that, because of the smoke in the contact's residence, the contact was residing in a local hotel. The fire department and the investigator mentioned that the origin of the fire was the engine. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that the vehicle was consumed but the flames. No injuries were sustained. A fire report was filed. No police report was filed. The manufacturer was made aware of the failure, and a case was filed. The contact was offered financial assistance if the contact agreed to purchase a new certified vehicle. The contact declined, and the case was closed. The failure mileage was approximately 160,000.
NHTSA complaint #11693785 — an unverified report by a vehicle owner.
at 95,000 milesMarion, ARFire
ENGINE
The contact owned a 2016 BMW 320i. The contact stated that after driving approximately 28 miles, arriving at her residence to park the vehicle in the garage, and noticed a burning odor. Upon inspection, a fire was coming from underneath the hood. The contact, lacking a fire extinguisher, attempted to use flour to extinguish the fire. However, upon returning, the fire was larger and made a loud noise as it expanded, before quickly reducing in size. The contact called the fire department and began removing items from the vehicle. The contact retreated to a safe distance from the garage where the vehicle was parked and awaited the fire department's arrival. The Fire Department arrived, and the fire had expanded to the garage, and the fire was extinguished. No injuries were sustained. The vehicle was towed and declared a total loss. A fire inspection determined that the origin of the fire was the engine. A dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
NHTSA complaint #11683254 — an unverified report by a vehicle owner.
East Hartford, CT
ENGINE
i have previously reported this issue, confirmation #11656013. However, after diagnostic with a Certified BMW Service Center, i wish to follow up and add additional details. My 2016 BMW 320 XI is experiencing an issue with the Turbo Oil Feed Line. This is a known issue, reported under SI B11 11 16 on the NHTSA.gov website. i have been told that my specific vehicle / VIN is not included as part of this coverage under the Extended Warranty. However, since my car, N20 Engine is experiencing this specific issue, i am requesting my car be considered to be effected and that it should be included in this extended warranty. i have attached a copy of the Diagnostic / Inspection of my vehicle, dated 4/29/2025
NHTSA complaint #11657771 — an unverified report by a vehicle owner.
at 100,000 milesEast Hartford, CT
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2016 BMW 320I. The contact stated that while attempting to start the vehicle after the vehicle had not been driven for a while, there was blue smoke coming from the exhaust pipes. No warning light was illuminated. The vehicle was taken to a local service center, where it was diagnosed and determined that the engine oil feed line to the turbocharger was leaking. The local dealer was contacted; however, the vehicle was not yet repaired. Upon further investigation, the contact related the failure to BMW Warranty Extension: SI B11 11 16; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11656013 — an unverified report by a vehicle owner.
at 119,000 milesDallas, TX
ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 320I. The contact stated that while starting the vehicle, there was white smoke coming from the rear end of the vehicle. The contact found information regarding Technical Service Bulletin: SIB 11116 (Engine and Engine Cooling released in July 2017). The vehicle was taken to the dealer to be diagnosed. The dealer linked the failure to the Technical Service Bulletin; however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.
NHTSA complaint #11648688 — an unverified report by a vehicle owner.
Port Charlotte, FL
STRUCTURE:BODY
While replacing the battery, the battery well was rusty. If allowed to continue I have no doubt the very heavy battery will fall through to the ground causing an accident and very hazardous materials will spill on the roadway (acids and lead from a ruptured battery).
NHTSA complaint #11621820 — an unverified report by a vehicle owner.
London, AS
AIR BAGS
Yes
NHTSA complaint #11527569 — an unverified report by a vehicle owner.
London, AS
STRUCTURE:BODY
Yes
NHTSA complaint #11527569 — an unverified report by a vehicle owner.
London, AS
ENGINE
Yes
NHTSA complaint #11527569 — an unverified report by a vehicle owner.
Phoenix, AZ
FUEL/PROPULSION SYSTEM
BMW released a SIB 01 03 22 Plastic Fuel Tank (B58/N20/N55/S55) Ltd Emission Wty Ext To 15 Yrs/150,000 Miles. I have a plastic fuel tank with this problem but the range for the warranty is for models F30 2013 to 2016 320i and xDrive Sedan that are produced between July 02, 2012 to April 30, 2016 . My vehicle was produced on May 2016 but has the same plastic fuel tank. Upon calling BMW north america they said they said they can not make exceptions and there is no escalation path. My point is if the same plastic fuel tank is used for the vehicles with in the warranty date range, why isn't my car covered? It is reasonable for BMW to add my VIN to the exception list.
NHTSA complaint #11525692 — an unverified report by a vehicle owner.
Irving, TX
ELECTRICAL SYSTEM
The front brakes are locked up and I went to the dealer and they are asking $7000 to replace the dsc module. It was also braking while I was driving on the highway and I got scared and pulled over and checked everything looked okay but i didn’t know what happened. I am glad nobody was behind me when the car (bmw)brakes it self while it was running. I hope you do a further investigation and see what is happening to the bmw brakes. It only had 52139 miles when I send it to bmw of Dallas and they took 3 days to find the problem and told me I need to pay $7000 to replace the dsc module (abs module) I can’t afford to pay that kind of money what do I do
NHTSA complaint #11523884 — an unverified report by a vehicle owner.
Irving, TX
SERVICE BRAKES
The front brakes are locked up and I went to the dealer and they are asking $7000 to replace the dsc module. It was also braking while I was driving on the highway and I got scared and pulled over and checked everything looked okay but i didn’t know what happened. I am glad nobody was behind me when the car (bmw)brakes it self while it was running. I hope you do a further investigation and see what is happening to the bmw brakes. It only had 52139 miles when I send it to bmw of Dallas and they took 3 days to find the problem and told me I need to pay $7000 to replace the dsc module (abs module) I can’t afford to pay that kind of money what do I do
NHTSA complaint #11523884 — an unverified report by a vehicle owner.
Irving, TX
SERVICE BRAKES
while driving on the high way while raining the car is braking it self to slow down. and release after it slow down to 40 mph or lower. I also notice my front brake is garbing the brake while driving and it does not release the brake when you release the brake pedal
NHTSA complaint #11523341 — an unverified report by a vehicle owner.
Wayne, PA
EXTERIOR LIGHTING
My right turn signal suddenly stopped working. The BMW dealership diagnosed the problem as the fem module failure.
NHTSA complaint #11520334 — an unverified report by a vehicle owner.
Gilroy, CA
ENGINE
When starting a cold engine, a “plume of blue smoke” can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. There is no engine malfunction light illuminated (no” turbocharger boost faults are stored) and no drivability issues are detected.
NHTSA complaint #11494195 — an unverified report by a vehicle owner.
San Antonio, TX
SEATS
I have referred to the owner's manual of my vehicle and it does not show me nor indicate how to get access to the trunk from the inside of the vehicle in an emergency situation. I've looked for a seat release latch handle and there is not one. I've researched and contacted BMW experts and they state normally it should have one, other times it may not... I've pulled the middle seat armrest down to expose the plastic access hatch and when I pulled it out of the way, it exposed a metal frame that was in the way and appeared it was part of the backseat metal frame. I've felt around, looked and mentioned this to experts, and they could not explain anything of the sorts other than "normally it should have one, other times it may not...". Ultimately, I find this extremely hazardous, because it is very misleading in the manual to offer a trunk cable release handle (in the trunk) but not a single way to get access to the trunk from the inside of the vehicle if an emergency/accident happened...
NHTSA complaint #11493280 — an unverified report by a vehicle owner.
Plano, TX
ENGINE
I have smoke that comes from my exhaust pipe only whenever I first start my vehicle at the beginning of the day. I had a diagnosis done on my vehicle and was advised that my oil feed line was faulty. This is a known design flaw with BMW vehicles from years 2013 through 2016. I would like for BMW to repair the flaw on my vehicle since this is a known manufacturer issue which is something out of my control. Please contact me by email or cellular phone @ [XXX] or [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11484151 — an unverified report by a vehicle owner.
Plano, TX
FUEL/PROPULSION SYSTEM
I have smoke that comes from my exhaust pipe only whenever I first start my vehicle at the beginning of the day. I had a diagnosis done on my vehicle and was advised that my oil feed line was faulty. This is a known design flaw with BMW vehicles from years 2013 through 2016. I would like for BMW to repair the flaw on my vehicle since this is a known manufacturer issue which is something out of my control. Please contact me by email or cellular phone @ [XXX] or [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11484151 — an unverified report by a vehicle owner.
Dania, FL
SERVICE BRAKES
Vibration in the brakes heavily at higher speeds when gradually pressing brakes shakes. When pressed harder during shaking goes away with the breaking. Brand new brakes brand new rotors alignment yet the vehicle is still having this issue I’m hoping that the vibration doesn’t cause any electronics or braking mechanism not to properly work to me this is a safety concern a safety issue and I’m seeing it pop up a lot I watch video reviews on magazines pros and cons of this vehicle the one thing stayed it was a vibration in the brakes that the reviewer could not answer and he says it wasn’t a problem but it has to be a Manufacturing issue. I hope this helps anybody else Only the manufacture can answer this question
NHTSA complaint #11449196 — an unverified report by a vehicle owner.
at 55,000 milesLittle Rock, ARCrash1 injured
AIR BAGS
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED.
NHTSA complaint #11324617 — an unverified report by a vehicle owner.
at 55,000 milesLittle Rock, ARCrash1 injured
UNKNOWN OR OTHER
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED.
NHTSA complaint #11324617 — an unverified report by a vehicle owner.
at 55,000 milesLittle Rock, ARCrash1 injured
STRUCTURE:BODY
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED.
NHTSA complaint #11324617 — an unverified report by a vehicle owner.
at 37,000 milesMiami, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 BMW 320I. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT MANEUVERED THE STEERING WHEEL TO THE RIGHT TO AVOID COLLIDING WITH ANOTHER VEHICLE OR HITTING A PEDESTRIAN. THE VEHICLE WENT UP ON THE SIDE WALK AND THE CONTACT QUICKLY ENGAGE PARKING BRAKE TO SLOW THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO OFF LEASE ONLY LOCATED AT (5580 NW 145TH ST, MIAMI GARDENS, FL 33054), TO BE DIAGNOSED. THE ROTORS AND BRAKES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS INFORMED THAT THE ABS BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER TOWED THE VEHICLE TO ANOTHER UNKNOWN DEALER WHERE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS CONTACTED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11318561 — an unverified report by a vehicle owner.