66 of the 297 complaints about the 2009 BMW 328I are about the airbag system — 22% of everything reported for this model year. Half of the failures with a mileage on record happened before 75,450 miles.
66
Complaints
4
Crashes
1
Fires
1
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"
NHTSA complaint #11701187 — an unverified report by a vehicle owner.
AIR BAGS
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!
NHTSA complaint #11682618 — an unverified report by a vehicle owner.
AIR BAGS
One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it will be fixed free and if the dealer won't fix the electric system on everything in the car and not charge me later like they said they will then I want to sue big time and if that's not dun when clearly safety was in danger fire issues and crap I want the same car but a new one off the lot not brand new car or fix then I'm sueing for my losses that simple
NHTSA complaint #11648232 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2009 BMW 328I. The contact stated that upon starting the vehicle, the air bag warning light and the ABS warning light were illuminated. The message "Do Not Drive" was displayed. The contact stated that the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 20V017000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
NHTSA complaint #11509487 — an unverified report by a vehicle owner.
AIR BAGS
My mat sensor in my passenger seat is not working properly. Nobody ever really sits in the passenger seat and the light came on stating that someone is sitting in the passenger seat when there is actually nobody sitting in the seat! Which means the airbag will not deploy this seems to be an issue with many 09 bmw 328i vehicle’s! I noticed through research that vehicles prior to said year had same issues and was part of a recall. I feel this should also be part of a new recall with this vehicle year
NHTSA complaint #11505577 — an unverified report by a vehicle owner.
AIR BAGS
Consistent steam coming through hood of vehicle. Electrical panel indicators. Vehicle has been serviced regularly and sent to BMW Mountain View for recall repairs.
NHTSA complaint #11469967 — an unverified report by a vehicle owner.
AIR BAGS
Code is coming up for passenger seat occupancy sensor which possibly affects airbag deployment in the event of a collision. It has been noted that the passenger seat occupancy sensor has been a part of prior BMW for 2008 and earlier.
NHTSA complaint #11421018 — an unverified report by a vehicle owner.
AIR BAGS
I'M HAVING THE SAME ISSUE IN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/MC-10148018-9999.PDF BUT IN MY 2009 BMW, WHICH IS NOT COVERED UNDER THE CURRENT RECALL.
NHTSA complaint #11406188 — an unverified report by a vehicle owner.
AIR BAGS
IT STARTED HAPPENING HERE AND THERE, WHILE NO ONE IS IN THE PASSENGER SEAT, IT IS SAYING SEAT BELTS NEED TO BE ON AND AN AIRBAG LIGHT, AFTER A LITTLE WHILE OF DRIVING THE AIRBAG LIGHT SOMETIMES GOES OFF BUT SEAT BELT LIGHT WILL STAY ON. EVEN WHEN SOMEONE IS IN THE SEAT WITH THEIR SEAT BELT ON - BOTH OF THOSE LIGHTS ARE ON SEAT BELT AND AIRBAG. I'M SCARED IF I GET IN AN ACCIDENT THE AIRBAGS WONT DEPLOY. I'M ALSO SEEING I'M NOT THE ONLY BMW WITH THIS ISSUE. WHY IS THERE NO RECALL WHEN THIS CAN COST SOMEONE THEIR LIFE. NO CARS AIRBAG SYSTEM SHOULD JUST GO.
NHTSA complaint #11344071 — an unverified report by a vehicle owner.
AIR BAGS
SENSOR WARNING STATES PASSENGER AIRBAG AND PASSENGER SEATBELT IS NOT ON.
NHTSA complaint #11329481 — an unverified report by a vehicle owner.
AIR BAGS
VEHICLE NEEDS AN AIRBAG REPLACEMENT, AND TWO ELECTRICAL COMPONENTS FIXED. ONE OF THOSE ELECTRICAL COMPONENTS MAY LEAD TO THE CAR OVERHEATING WHICH IS EXTREMELY DANGEROUS AND A FIRE HAZARD. *DT I HAVE CALLED THE BMW ROSEVILLE, CA DEALERSHIP MULTIPLE TIMES AND THEY DO NOT ANSWER. I AM CONCERNED BECAUSE I COMMUTE FOR WORK AND I ALSO DRIVE AROUND MY PREGNANT WIFE AND MY 5 YEAR OLD DAUGHTER.
NHTSA complaint #11326414 — an unverified report by a vehicle owner.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIRBAG SYSTEM FAULT DUE TO OCCUPANCY SEAT SENSOR P/N 65779153119. THIS SENSOR IS USED ON BMW E90, E91, E92, E93 MODELS FROM 2006-2012. BMW RECALLED ONLY 2006 AND 2007 MODELS IN 2014( RECALL NOTICE 17V428) THEN REVISED IN 2017 TO INCLUDE MORE VEHICLES. IN ADDITION, THEY ISSUED A SB -10056703-9690 IN 2017 TO EXTEND WARRANTY TO 15 YEARS FOR THIS SENSOR. SINCE THE EXACT SENSOR IS FITTED ON VEHICLES FROM 2006-2012, AND NUMEROUS INDIVIDUALS HAVE REPORTED THE FAULT, I BELIEVE MY E93 SHOULD BE COVERED IN THE RECALL OR THE 15 YEAR EXTENDED WARRANTY. BASED ON RESEARCH, MANY PEOPLE HAVE RESORTED TO A BYPASS DEVICE. THIS EXTINGUISHES THE FAULT BUT PRESENTS AN ISSUE IF THE FRONT SEAT PASSENGER IS AN INFANT/ OR UNDER 40 POUNDS. AIRBAGS WILL DEPLOY IN CASE OF AN ACCIDENT AND DEATH/ SERIOUS INJURY IS POSSIBLE.
NHTSA complaint #11265341 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG SYSTEM FAULT DUE TO OCCUPANCY SEAT SENSOR P/N 65779153119. THIS SENSOR IS USED ON BMW E90, E91, E92, E93 MODELS FROM 2006-2012. BMW RECALLED ONLY 2006 AND 2007 MODELS IN 2014( RECALL NOTICE 17V428) THEN REVISED IN 2017 TO INCLUDE MORE VEHICLES. IN ADDITION, THEY ISSUED A SB -10056703-9690 IN 2017 TO EXTEND WARRANTY TO 15 YEARS FOR THIS SENSOR. SINCE THE EXACT SENSOR IS FITTED ON VEHICLES FROM 2006-2012, AND NUMEROUS INDIVIDUALS HAVE REPORTED THE FAULT, I BELIEVE MY E93 SHOULD BE COVERED IN THE RECALL OR THE 15 YEAR EXTENDED WARRANTY. BASED ON RESEARCH, MANY PEOPLE HAVE RESORTED TO A BYPASS DEVICE. THIS EXTINGUISHES THE FAULT BUT PRESENTS AN ISSUE IF THE FRONT SEAT PASSENGER IS AN INFANT/ OR UNDER 40 POUNDS. AIRBAGS WILL DEPLOY IN CASE OF AN ACCIDENT AND DEATH/ SERIOUS INJURY IS POSSIBLE.
NHTSA complaint #11265341 — an unverified report by a vehicle owner.
AIR BAGS
CAR HAS A PASSENGER RESTRAINT SYSTEM ERROR. THIS APPEARS TO BE A VERY COMMON PROBLEM. WARNING COMES ON AS SOON AS THE CAR IS STARTED UNTIL THE VEHICLE IS SHUT DOWN. THE AIRBAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH.
NHTSA complaint #11217887 — an unverified report by a vehicle owner.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CAR HAS A PASSENGER RESTRAINT SYSTEM ERROR. THIS APPEARS TO BE A VERY COMMON PROBLEM. WARNING COMES ON AS SOON AS THE CAR IS STARTED UNTIL THE VEHICLE IS SHUT DOWN. THE AIRBAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH.
NHTSA complaint #11217887 — an unverified report by a vehicle owner.
AIR BAGS
RESTRAINT SYSTEM FAULTY WARNING CAME ON
NHTSA complaint #11197081 — an unverified report by a vehicle owner.
AIR BAGS
THE SEAT AIR BAG SENSOR MAT HAS FAILED THE AIRBAG LIGHT STAYS ON.THE 2006 TO 2008 MODELS WERE RECALLED FOR THIS EXACT PROBLEM BUT NOT THE 2009.THOS IS A SERIOUS SAFETY ISSUE BECAUSE THE AIR BAG WILL NOT DEPLOY ON THE PASSENGER SIDE WITH A FAULTY SENSOR.CONTACTED BMW WILL NOT REPAIR UNLESS YOU PAY FULL PRICE.THIS IS A JOKE BECAUSE THE REPAIR IS 1500 DOLLARS OR MORE, THE CAR ONLY HAS 77000 MILES AND HAS BEEN WELL TAKEN CARE OF. A RECALL SHOULD BE ISSUED BECAUSE THIS A SERIOUS AND COMMON PROBLEM WHICH IS VERY EXPENSIVE TO REPAIR AND IS A HORRIBLE DESIGN.
NHTSA complaint #11189751 — an unverified report by a vehicle owner.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE SEAT AIR BAG SENSOR MAT HAS FAILED THE AIRBAG LIGHT STAYS ON.THE 2006 TO 2008 MODELS WERE RECALLED FOR THIS EXACT PROBLEM BUT NOT THE 2009.THOS IS A SERIOUS SAFETY ISSUE BECAUSE THE AIR BAG WILL NOT DEPLOY ON THE PASSENGER SIDE WITH A FAULTY SENSOR.CONTACTED BMW WILL NOT REPAIR UNLESS YOU PAY FULL PRICE.THIS IS A JOKE BECAUSE THE REPAIR IS 1500 DOLLARS OR MORE, THE CAR ONLY HAS 77000 MILES AND HAS BEEN WELL TAKEN CARE OF. A RECALL SHOULD BE ISSUED BECAUSE THIS A SERIOUS AND COMMON PROBLEM WHICH IS VERY EXPENSIVE TO REPAIR AND IS A HORRIBLE DESIGN.
NHTSA complaint #11189751 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAGS FAILED TO DEPLOY IN A ACCIDENT CAUSING INJURY *DSY *DT
NHTSA complaint #11162937 — an unverified report by a vehicle owner.
AIR BAGS
WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, ON 12-1-2012 AIR BAG AND SEAT BELT LIGHT ON. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE USE THE CAR, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS. THANK YOU.
NHTSA complaint #11155398 — an unverified report by a vehicle owner.
AIR BAGS
WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, SEAT BELT AND AIR BAG LIGHT ON, IN 2012. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, AND TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF FOLLARS. PLEASE REPLACE IT. IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE IS DRIVING IT, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS.
NHTSA complaint #11155396 — an unverified report by a vehicle owner.
AIR BAGS
SEAT OCCUPANCY DETECTOR FAULTY. PASSENGER AIRBAG LIGHT CAME ON SO TOOK TO BMW DEALER. (AS AN ASIDE THIS OCCURRED SHORTLY AFTER (WI 3-4 MONTHS) AIR BAG REPLACED DUE TO TAKATA AIRBAG RECALL). TOLD RELATED TO SEAT MAT SENSOR, WHICH WAS UNDER/IN PASSENGER SEAT. NOT TOLD THAT COULD DISABLE FRONT AIR BAG. NOT TOLD THAT MULTIPLE BMW MODELS INCLUDING 2006, 2007, 2008, 2009 AND 2010 MODELS HAVE SAME DEFECT, INCLUDING THE 3 SERIES, AND THE 328I MODEL, AND THE 5 SERIES,AND IN PARTICULAR, MODELS WITH CLIMATE OR SPORT SEAT (LIKE MINE). TOLD REPLACEMENT COST WELL OVER $1,000. DECLINED SERVICE THINKING IT WAS JUST A DEFECTIVE SEATBELT NOTICE ISSUE (AND SEATBELT WORKED), NOT REALIZING IMPACTED SAFETY. WHEN AIR BAG LIGHT CONTINUED TO STAY ON AND CAME ON MORE FREQUENTLY, TOOK CAR TO A NON-BMW REPAIR SHOP FOR A SECOND OPINION, WHICH TOLD ME THIS IS A VERY COMMON ISSUE WITH BMWS AND THAT DEFECT PREVENTS PASSENGER AIR BAG FROM DEPLOYING. CALLED BMW DEALERSHIP BACK AND RESTATED WHAT OTHER REPAIR SHOP HAD SAID AND THIS TIME SERVICE PERSON TOLD ME MAY BE SUBJECT TO RECALL, BUT WHEN HE LOOKED UP VIN NUMBER THIS PARTICULAR MODEL NOT INCLUDED. THIS TIME BMW SERVICE PERSON ALSO TOLD ME THAT ISSUE WILL DEACTIVATE AIR BAG DEPLOYMENT. BMW REFUSED TO REPAIR WITHOUT CHARGING FULL AMOUNT. CALLED BMW CUSTOMER RELATIONS AND SERVICES AT BMW USA TO COMPLAIN AND WHILE ACKNOWLEDGING ALL OF THESE ISSUES WITH OTHER MODELS/YEARS CLAIMED THEY COULD NOT ASSUME THE SAME ISSUE OCCURRING HERE. REALLY??? THIS IS AN ISSUE THAT CAN SIGNIFICANTLY INCREASE RISK OF INJURY IN THE EVENT OF A CRASH. BMW IS AWARE OF THE ISSUE AND REFUSES TO DO ANYTHING ABOUT IT. SHAME ON BMW.
NHTSA complaint #11101211 — an unverified report by a vehicle owner.
AIR BAGS
TAMARA RECALL: RECALL ON BATTERY TERMINAL; AIR BAG; BLOWER MOTOR; HEAT VALVE: RECALL 10/27/17: NOTIFIED DEALER: NO PARTS AVAILABLE FOR ANY RECALL; DON'T KNOW WHEN WILL BE AVAILABLE. WAIT YOU WILL RECEIVE INFORMATION BY MAIL WHEN AVAILABLE.
NHTSA complaint #11065392 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE AN AIRBAG WARNING AND I WAS TOLD THAT MY CAR YEAR MAKE AND MODEL HAS AN AIRBAG RECALL. MANY MECHANICS THAT SPECIALIZE IN BMW MODELS KEEP TELLING ME THE SAME THING,.
NHTSA complaint #11063118 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT HAS CAME ON, WHEN I WAS BACKING UP, I HIT A GARBAGE CAN. I WAS TOLD IT WAS THE FRONT DRIVER SIDE BUT NO AIR BAG DEPLOYED
NHTSA complaint #11058618 — an unverified report by a vehicle owner.
AIR BAGS
NEED REPLACE
NHTSA complaint #11051006 — an unverified report by a vehicle owner.
AIR BAGS
NHTSA #17V-683 NHTSA #17V-676 NO REMEDY AVAILABLE.
NHTSA complaint #11043993 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL MY BMW DEALER/SERVICE CENTER IN MOUNTAIN VIEW, CA STATES THAT THEY DO NOT HAVE THE E92 AIRBAGS TO REPLACE MY DEFECTIVE AIRBAG. THEY TELL ME IT WILL TAKE MONTHS TO GET A NEW AIRBAG. I WOULD LIKE THE NHTSA TO CONTACT BMW ABOUT THIS MATTER AND ENCOURAGE THEM TO MAKE THIS A TOP PRIORITY. I'VE BEEN DRIVING AROUND WITH THIS DEFECTIVE PART LONG ENOUGH, AND BMW HAS A RESPONSIBILITY TO ACT SWIFTLY TO REASSURE OWNERS THAT THEY ARE ON TOP OF THIS. I WOULD ULTIMATELY LIKE MY DEALER TO CONTACT ME WITH THE PART ASAP AND HAVE THIS REPAIR COMPLETED.
NHTSA complaint #11043267 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAUDERDALE BMW SERVICE CENTER IN FORT LAUDERDALE, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11032033 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF FAIRFAX, 8427 LEE HWY, FAIRFAX, VA 22031) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/13/2017 *LN UPDATED 7/20/18*JB
NHTSA complaint #11025422 — an unverified report by a vehicle owner.