FaultScore

2009 BMW 328I electrical problems

61 of the 297 complaints about the 2009 BMW 328I are about the electrical system — 21% of everything reported for this model year. Half of the failures with a mileage on record happened before 77,000 miles.

F

61

Complaints

2

Crashes

6

Fires

1

Injuries

Exactly what failed

Electrical System 61 100.0%

Electrical System across every BMW 328I year

2007 128 19.5%
2008 86 13.1%
2009 61 9.3%
2010 39 5.9%
2011 128 19.5%
2012 23 3.5%
2013 61 9.3%
2014 52 7.9%
2015 57 8.7%
2016 21 3.2%

What owners said

Filed with NHTSA, in their own words.

Kopperl, TX

ELECTRICAL SYSTEM

The security system, alarm system and lock were all tampered with.

NHTSA complaint #11722056 — an unverified report by a vehicle owner.

Kopperl, TX

ELECTRICAL SYSTEM

The security system, alarm system and key fob have all been tampered with.

NHTSA complaint #11719927 — an unverified report by a vehicle owner.

Kopperl, TX

ELECTRICAL SYSTEM

UNKNOWN- The wiring system/ security system is faulty and requires attention.

NHTSA complaint #11717849 — an unverified report by a vehicle owner.

at 132,150 miles Adrian, MI Fire

ELECTRICAL SYSTEM

The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed. The contact stated that his insurance did not cover fire insurance. No injuries were sustained. No Police report was filed. In addition, the contact stated that the fire caused the contact's friend's residential window to shatter. The contact received a recall notification: NHTSA Campaign Number: 17V676000 (Electrical System) and NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the local dealer was contacted several times to schedule an appointment; however, the contact stated that the dealer informed the contact that he would receive a call back to schedule the appointment. The contact stated that he never received the call back to schedule the appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 132,150.

NHTSA complaint #11710335 — an unverified report by a vehicle owner.

Jamestown, CA

ELECTRICAL SYSTEM

Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!

NHTSA complaint #11682618 — an unverified report by a vehicle owner.

Riverside, CA Fire

ELECTRICAL SYSTEM

One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it will be fixed free and if the dealer won't fix the electric system on everything in the car and not charge me later like they said they will then I want to sue big time and if that's not dun when clearly safety was in danger fire issues and crap I want the same car but a new one off the lot not brand new car or fix then I'm sueing for my losses that simple

NHTSA complaint #11648232 — an unverified report by a vehicle owner.

Belton, SC

ELECTRICAL SYSTEM

My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and when the positive battery cable near the fuse box was moved by hand, the vehicle powered up immediately. The random loss of power issue persists even after the recall. While driving on the interstate prior to this happening, my dash lights went out along with the radio. Losing complete power to the vehicle while traveling at interstate speeds is an obvious hazard. The dealership says that recall repairs are not warrantied by the manufacturer and it would be an out of pocket expense to fix something that BMW already knows is a problem.

NHTSA complaint #11635764 — an unverified report by a vehicle owner.

Johnstown, PA

ELECTRICAL SYSTEM

I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.

NHTSA complaint #11628933 — an unverified report by a vehicle owner.

Fort Worth, TX Fire

ELECTRICAL SYSTEM

vehicle caught on fire while no one was driving and the engine was not on. It was parked for approximately 45 minutes. The fire started at the front under the hood. It destroyed melted the engine parts

NHTSA complaint #11491551 — an unverified report by a vehicle owner.

Rochester, NY Crash

ELECTRICAL SYSTEM

My car is suffering from recall 19V472000 for my bmw 328i . My car horn dash lights windshield wipers and all my electric functioning in this aspect have continued to go on and off causing me to almost wreck numerous times as well as causing others to wreck into my car. Yet my vin is not included in this recall when I type in my vin. My car type year and model is however. I have another recall just fixed by bmw for the blower motor wiring and one supposedly waiting on a remedy. Bmw you need to vin to this recall list and stop hiding that you screwed so many . We pay for luxury cars for a reason… not so they stall out, catch fire whether on or off, or the entire electric system fails. The problems started around 108k.This had put my family and granddaughter at risk.

NHTSA complaint #11480676 — an unverified report by a vehicle owner.

San Antonio, TX

ELECTRICAL SYSTEM

Car doesn’t hold a battery Wants to start 2% of the time Engine shook the pulley off so have troubles steering It’s under recall for a few things I would love a new car from bmw because this one is a nightmare the bmw tech advised me not to drive it so have been carless all year pretty much

NHTSA complaint #11476276 — an unverified report by a vehicle owner.

Sunnyvale, CA

ELECTRICAL SYSTEM

Consistent steam coming through hood of vehicle. Electrical panel indicators. Vehicle has been serviced regularly and sent to BMW Mountain View for recall repairs.

NHTSA complaint #11469967 — an unverified report by a vehicle owner.

at 95,911 miles Floyd, VA

ELECTRICAL SYSTEM

The contact owns a 2009 BMW 328i. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 17V676000 (Electrical System) however, upon picking up the vehicle and driving 25 MPH, the air bag warning light illuminated and the vehicle started making abnormal beeping sounds. The vehicle was taken back to the dealer who informed the contact that he needed to purchase the parts to repair the vehicle. The vehicle was not repaired. The contact stated that the failure had been reoccurring while driving. The contact stated that the beeping sounds would stop and the air bag warning light turned off whenever he buckled the front passenger seat belt. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 95,911.

NHTSA complaint #11457722 — an unverified report by a vehicle owner.

Hackensack, NJ

ELECTRICAL SYSTEM

My car is losing power and the instrument panel tends to flicker on and off at times. I had to replace the battery cables, due to water entering the battery compartment and corroded the cables. Once that was repaired it was determined that the the positive battery cable at the front power distribution box may be damaged by vehicle vibrations or something which cause no power going to the distribution box. I repaired the issues with the battery cables and the water collecting in the battery compartment. Now the problem I outlined above with the power not reaching the the front distribution box is now being worked on. I reached out to BMW and was told that my specific vin # was not impacted. However, it's hard to tell based on the description of the problem as outlined in the recall 13V-044. At this time I can't find the copy of the repair bill, however, the repairs were completed at Motorsports gmbh, 101 Park Ave, Lyndhurst, NJ 07071 approximately $2,000.00

NHTSA complaint #11452538 — an unverified report by a vehicle owner.

Citrus Heights, CA

ELECTRICAL SYSTEM

VEHICLE NEEDS AN AIRBAG REPLACEMENT, AND TWO ELECTRICAL COMPONENTS FIXED. ONE OF THOSE ELECTRICAL COMPONENTS MAY LEAD TO THE CAR OVERHEATING WHICH IS EXTREMELY DANGEROUS AND A FIRE HAZARD. *DT I HAVE CALLED THE BMW ROSEVILLE, CA DEALERSHIP MULTIPLE TIMES AND THEY DO NOT ANSWER. I AM CONCERNED BECAUSE I COMMUTE FOR WORK AND I ALSO DRIVE AROUND MY PREGNANT WIFE AND MY 5 YEAR OLD DAUGHTER.

NHTSA complaint #11326414 — an unverified report by a vehicle owner.

at 80,000 miles Marshfield, MA

ELECTRICAL SYSTEM

THE BATTERY CONNECTIONS IN THE REAR COMPARTMENT HAVE COMPLETELY CORRODED. MY MECHANIC HAS TOLD ME THIS IS A COMMON ISSUE WITH MANY BMW SERIES NOT JUST THE 3 SERIES. WATER SEEPAGE APPEARS TO BE A SPECIFIC PROBLEM WITH FAILURES TO RUBBER GASKETS IN THE TRUNK/REAR LIGHTS IN THIS CONVERTIBLE. THE REPAIR IS $2,000.00 AS THE ENTIRE CABLE SYSTEM MUST BE REPLACED TO THE ENGINE AN 11 HOUR JOB. THIS IS A WELL KNOWN ISSUE BUT NOT ACCEPTABLE FROM A CAR THAT HAS BEEN GARAGED ITS ENTIRE LIFE. THIS SHOULD BE INVESTIGATED AS MANY CONSUMERS ARE PAYING AN ENORMOUS BILL DUE TO BAD DESIGN, WORKMANSHIP AND ENGINEERING. THE DX OCCURRED AFTER MUCH INVESTIGATION AND THE INABILITY TO START THE CAR FOR 2 WEEKS AFTER $300.00 WORTH OF REPAIRS (NEW BATTERY, STARTER, RELAY SWITCH) THE MECHANIC TOLD ME THAT WE WERE LUCKY THERE WAS NOT A FIRE AS THE BOTH MAIN CABLES WERE ARCING AT THE CONNECTION POINT.

NHTSA complaint #11243738 — an unverified report by a vehicle owner.

at 83,000 miles SAN Jose, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND THE "MALFUNCTION IN DRIVE" AND "MALFUNCTION IN TRANSMISSION" WARNING MESSAGES DISPLAYED. THE CONTACT WAS ABLE TO COAST THE VEHCLE ONTO THE ROAD SHOULDER AND APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT CONTINUED TO STALL. THE CONTACT'S FAMILY MEMBER REPLACED THE ALTERNATOR AND BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

NHTSA complaint #11243234 — an unverified report by a vehicle owner.

Ponce, PR

ELECTRICAL SYSTEM

MY SITUATION IS POWER SUPPLY RELATED, MY HEADLIGHTS AND PART OF MY CLUSTER DISPLAY CASH BOARD BEGAN FLICKERING, MAKING AN ELECTRICAL NOISE AND WITH THE SWITCH ON OFF POSSITION THE LIGHTS DID NOT WANT TO TUIRNO OFF. I NOTICE THIS ON AROUND JUNE OF 2018, I WAS DRIVING ON MY WAY HOME FROM EATING PIZZA, SMELL SOMETHING LIKE BURN PLASTIC, I ASKED MY WIFE DO YOU SMELL SOMETHING LIKE BURN RUBBER?, SHE SAID YES BUT WERE IS IT COMING FROM?, I PAID NOT MUCH MIND TO THIS LATER WHEN I GOT HOME I SMELLED IT AGAIN, LFELT THE CAR SOME WHAT HOT BUT THE SAMEL WAS NOT STRONG SO I PAID NO MIN, AFTER A FEW WEEKS I HAD TO CHANGE A WATER HOSE THEN ANOTHER WATER HOSE, THE WHEN I TUERN THE CAR OFF THE LIGHTS ON THE CAR AND THE TRIANGLE HAZARD LIGHT DID NOT WANT TO TURN OFF EVEN WITH THE LIGHT SWITCH ON THE OF POSSITION. MY 2009 328I BMW WAS LEFT AT THE AUTORIZED BMW SERVICE CENTER IN GUAYNABO, P.R. ON THE 18TH OF AUGOST 2018 AND IS STILL AT THIS SERVICE STATION BUT ALWAYS COME WITH AN EXCUSE TO WHAT THE PROBLEM IS, I KNOW ITS RECALL RELATED BECAUSE ITS AN ELECTRICAL SITUATION BUT THE ADVISOR AT THE SERVICICE CENTER ALWAYS SAYS ITS NOT RECALL RELATED, AT FIRST THEY SAID THEY FIXED THE LIGHT PROBNLEM BUT THE NOISE CONTINIUED AND THAT THE NOISE CAME FROM THE RADIOS AMPLIFIER, THEN THEY SAID IT CAME FROM TYHE CARS FUSE BOX, NOE THEY SAY ITS THE CARS CAS BUT THA THIS IS NOT RECALL RELATED, I TOLD THEM THAT IF THIS CAS IS THE CODIFIED KEY ENTRY THAT THIS SHOULD BE RECAL;L RELATED BECAUSE ITS A POWER SUPPLY COMPONENT AND THATS AN ELECTRICAL PART SO ITS RECALL RELATED, THEY SAID ITS NOT RELATED BUT THAT THEY HAVE SENT FOR THE PART AND WOULD BE ARRIVING ON THE 2ED OF NOVEMBER OF 2018 AND THEY WILL INFORM ME WHEN THE PART ARRIVES AND THAT THEY ARE GOING TO PAY FOR THE PART AND THE SERVICE.

NHTSA complaint #11143351 — an unverified report by a vehicle owner.

Newport Coast, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE DEALER (STERLING BMW, 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663, 949-200-8722) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PROBLEM HAS BEEN REPAIRED. UPDATED 01/30/19

NHTSA complaint #11139505 — an unverified report by a vehicle owner.

Ponce, PR

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING), 17V676000 (ELECTRICAL SYSTEM), AND 13V044000(ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOGERMANA BMW (LOCATED AT 298 AVENDIA CARLOS E. CHARDON, SAN JUAN, PUERTO RICO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11130319 — an unverified report by a vehicle owner.

Washington, DC

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11128156 — an unverified report by a vehicle owner.

Ponce, PR

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V044000 (ELECTRICAL SYSTEM), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). IN ADDITION, THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED AND THE LIGHTING FOR THE INSTRUMENT PANEL GAUGES FLICKERED. AN UNKNOWN BMW DEALER WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FROM A RENTAL FACILITY FOR OVER TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED THE FUSE BOX HAS PROBLEMS NOW AND NOT AVAILABLE UPDATED 11/26/18

NHTSA complaint #11124764 — an unverified report by a vehicle owner.

Houston, TX

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM BMW (10002 SOUTHWEST FWY, HOUSTON, TX 77074, (855) 645-6452) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11120453 — an unverified report by a vehicle owner.

at 75,000 miles SAN Marcos, CA

ELECTRICAL SYSTEM

AIRFLOW METER/SENSOR - CAR SPUTTERS AND STRUGGLES WITH AIR INTAKE CAUSING THE CAR TO STALL. I WAS DRIVING 45 MPH AND MY CAR TURNED OFF. THIS HAPPENED BACK IN 12/2017 - I TOOK THE CAR INTO THE SHOP TO FIX THE PROBLEM ($1300+) AND THE SAME ISSUES ARE HAPPENING AGAIN. JULY 2018 DRIVING 33 MPH AND MY CAR STALLED OUT.

NHTSA complaint #11114387 — an unverified report by a vehicle owner.

at 55,000 miles Garden City, ID

ELECTRICAL SYSTEM

VEHICLE HAS TWO OPEN RECALLS. MANUFACTURER HAS NOT PROVIDED ANY RELIEF OR REMEDY FOR OVER NINE (9) MONTHS SINCE NHTSA FIRST PUBLISHED RECALLS.

NHTSA complaint #11110479 — an unverified report by a vehicle owner.

at 99,000 miles Long Beach, CA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, SMOKE WOULD EMIT THROUGH THE VEHICLE VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL IT COOLED DOWN BEFORE DRIVING AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. * (RECALL RELATED INCIDENT) TS

NHTSA complaint #11101929 — an unverified report by a vehicle owner.

at 95,267 miles Long Beach, CA

ELECTRICAL SYSTEM

SEAT OCCUPANCY DETECTOR FAULTY. PASSENGER AIRBAG LIGHT CAME ON SO TOOK TO BMW DEALER. (AS AN ASIDE THIS OCCURRED SHORTLY AFTER (WI 3-4 MONTHS) AIR BAG REPLACED DUE TO TAKATA AIRBAG RECALL). TOLD RELATED TO SEAT MAT SENSOR, WHICH WAS UNDER/IN PASSENGER SEAT. NOT TOLD THAT COULD DISABLE FRONT AIR BAG. NOT TOLD THAT MULTIPLE BMW MODELS INCLUDING 2006, 2007, 2008, 2009 AND 2010 MODELS HAVE SAME DEFECT, INCLUDING THE 3 SERIES, AND THE 328I MODEL, AND THE 5 SERIES,AND IN PARTICULAR, MODELS WITH CLIMATE OR SPORT SEAT (LIKE MINE). TOLD REPLACEMENT COST WELL OVER $1,000. DECLINED SERVICE THINKING IT WAS JUST A DEFECTIVE SEATBELT NOTICE ISSUE (AND SEATBELT WORKED), NOT REALIZING IMPACTED SAFETY. WHEN AIR BAG LIGHT CONTINUED TO STAY ON AND CAME ON MORE FREQUENTLY, TOOK CAR TO A NON-BMW REPAIR SHOP FOR A SECOND OPINION, WHICH TOLD ME THIS IS A VERY COMMON ISSUE WITH BMWS AND THAT DEFECT PREVENTS PASSENGER AIR BAG FROM DEPLOYING. CALLED BMW DEALERSHIP BACK AND RESTATED WHAT OTHER REPAIR SHOP HAD SAID AND THIS TIME SERVICE PERSON TOLD ME MAY BE SUBJECT TO RECALL, BUT WHEN HE LOOKED UP VIN NUMBER THIS PARTICULAR MODEL NOT INCLUDED. THIS TIME BMW SERVICE PERSON ALSO TOLD ME THAT ISSUE WILL DEACTIVATE AIR BAG DEPLOYMENT. BMW REFUSED TO REPAIR WITHOUT CHARGING FULL AMOUNT. CALLED BMW CUSTOMER RELATIONS AND SERVICES AT BMW USA TO COMPLAIN AND WHILE ACKNOWLEDGING ALL OF THESE ISSUES WITH OTHER MODELS/YEARS CLAIMED THEY COULD NOT ASSUME THE SAME ISSUE OCCURRING HERE. REALLY??? THIS IS AN ISSUE THAT CAN SIGNIFICANTLY INCREASE RISK OF INJURY IN THE EVENT OF A CRASH. BMW IS AWARE OF THE ISSUE AND REFUSES TO DO ANYTHING ABOUT IT. SHAME ON BMW.

NHTSA complaint #11101211 — an unverified report by a vehicle owner.

at 132,000 miles Mesquite, TX

ELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER TWO DAYS. THE VEHICLE WAS TAKEN TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT DIAGNOSED THAT THE SENSOR PACKAGE NEEDED TO BE REPLACED AND OIL WAS LEAKING FROM THE GASKET. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED BECAUSE IT WAS SOLD TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11099086 — an unverified report by a vehicle owner.

Parrish, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ATLANTIC CITY AT 609-568-9200 (6037 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11097013 — an unverified report by a vehicle owner.

Alberta, VA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NOTICE STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11089614 — an unverified report by a vehicle owner.

Other 2009 BMW 328I problems

← Full 2009 BMW 328I report