Owners have filed 29 complaints
about the 2010 BMW 328XI with NHTSA between 2014 and 2022.
The largest single group is the electrical system.
Across this model's run it ranks 7 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the BMW 328XI. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 8
5% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 BMW 328XI
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
724.1%
0 crashes, 1 fires · median 76,500 mi
Airbags
620.7%
Median failure at 90,000 miles
Engine & Cooling
620.7%
0 crashes, 1 fires · median 94,000 mi
Fuel & Propulsion
310.3%
Median failure at 66,000 miles
Seat Belts
26.9%
Median failure at 99,500 miles
Body & Structure
26.9%
0 crashes, 1 fires · median 94,000 mi
Acceleration & Cruise Control
13.4%
1 crashes, 0 fires · median 54,500 mi
Brakes
13.4%
1 crashes, 0 fires · median 54,500 mi
Transmission & Drivetrain
13.4%
1 crashes, 0 fires · median 54,500 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
29.5%
50,000 – 74,999 miles
733.3%
75,000 – 99,999 miles
733.3%
100,000 – 149,999 miles
523.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2014peak 3Jul 2022
Recalls on the 2010 BMW 328XI
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V513000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
20V017000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V676000
ELECTRICAL SYSTEM:WIRING
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Risk: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Reports where the owner recorded a crash, a fire, an injury or a death.
Orlando, FLFire
STRUCTURE:BODY
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
NHTSA complaint #10991206 — an unverified report by a vehicle owner.
Orlando, FLFire
ELECTRICAL SYSTEM
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
NHTSA complaint #10991206 — an unverified report by a vehicle owner.
Orlando, FLFire
ENGINE
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
NHTSA complaint #10991206 — an unverified report by a vehicle owner.
at 54,500 milesWest Chester, PACrash1 injured
POWER TRAIN
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
NHTSA complaint #10884895 — an unverified report by a vehicle owner.
at 54,500 milesWest Chester, PACrash1 injured
VEHICLE SPEED CONTROL
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
NHTSA complaint #10884895 — an unverified report by a vehicle owner.
at 54,500 milesWest Chester, PACrash1 injured
SERVICE BRAKES
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
NHTSA complaint #10884895 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Newcastle, ME
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11476325 — an unverified report by a vehicle owner.
at 114,900 milesRochester, NY
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328XI. The contact stated while driving approximately 50 MPH, the vehicle was overheating and the gauge was notifying the contact of the engine temperature moving from high to extremely high. The contact also stated there was black smoke coming from the engine and tailpipe. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 114,900. VIN tool confirms parts not available.
NHTSA complaint #11469586 — an unverified report by a vehicle owner.
at 96,000 milesRoslyn, NY
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 BMX 328XI. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE CONTACT CONTINUED DRIVING HOWEVER, THE FAILURE RECURRED. THE VEHICLE FAILED TO RESTART. THE CONTACT AND A POLICE OFFICER PUSHED THE VEHICLE OFF THE ROADWAY. AFTER WAITING 30 MINUTES THE VEHICLE WAS RESTARTED AND DRIVEN BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #11406958 — an unverified report by a vehicle owner.
at 109,000 milesColorado Springs, CO
SEAT BELTS
TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH, THE SEAT BELT CHIME ON THE FRONT PASSENGER SIDE SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WAS NO PASSENGER OCCUPYING THE SEAT. AFTER THE LAST INCIDENT ON SEPTEMBER 24, 2018, THE FAILURE OCCURRED EVERY DAY. THE ONLY WAY TO STOP THE CHIME WAS BY ENGAGING THE LATCH ON THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVENUE, COLORADO SPRINGS, CO 80918) WHERE IT WAS DIAGNOSED THAT THE SENSOR MAT ON THE FRONT PASSENGER SIDE WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #11133255 — an unverified report by a vehicle owner.
at 109,000 milesColorado Springs, CO
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH, THE SEAT BELT CHIME ON THE FRONT PASSENGER SIDE SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WAS NO PASSENGER OCCUPYING THE SEAT. AFTER THE LAST INCIDENT ON SEPTEMBER 24, 2018, THE FAILURE OCCURRED EVERY DAY. THE ONLY WAY TO STOP THE CHIME WAS BY ENGAGING THE LATCH ON THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVENUE, COLORADO SPRINGS, CO 80918) WHERE IT WAS DIAGNOSED THAT THE SENSOR MAT ON THE FRONT PASSENGER SIDE WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #11133255 — an unverified report by a vehicle owner.
at 109,000 milesColorado Springs, CO
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH, THE SEAT BELT CHIME ON THE FRONT PASSENGER SIDE SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WAS NO PASSENGER OCCUPYING THE SEAT. AFTER THE LAST INCIDENT ON SEPTEMBER 24, 2018, THE FAILURE OCCURRED EVERY DAY. THE ONLY WAY TO STOP THE CHIME WAS BY ENGAGING THE LATCH ON THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVENUE, COLORADO SPRINGS, CO 80918) WHERE IT WAS DIAGNOSED THAT THE SENSOR MAT ON THE FRONT PASSENGER SIDE WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #11133255 — an unverified report by a vehicle owner.
at 90,000 milesSuperior Twp., MI
SEAT BELTS
DUE TO HOT WEATHER CONDITION (>85F), IF THE CAR PARKS OUTSIDE MORE THAN 4 HOURS, THEN GO TO VEHICLE TO START VEHICLE, BOTH SEAT BELT LIGHT AND PASSENGER AIRBAG OFF LIGHT ARE ON EVEN DURING DRIVING. BUT, AFTER PARKING VEHICLE OVERNIGHT OR WEATHER BELOW 70F, THERE IS NO ISSUE AT ALL. IT SEEMS LIKE THE SENSORS TO SENSITIVE THE HOT TEMPERATURE. IT IS SAFETY CRITICAL ISSUE AND HAD TO FIND OUT IN DEALER. BMW SAID TO ME IT IS OUT OF WARRANTY. THIS IS SENSOR SPECIFICATION ISSUE WHICH IS NOT HANDLE HIGH TEMPERATURE. BMW SHOULD BE RESPONSIBLE!
NHTSA complaint #11102551 — an unverified report by a vehicle owner.
at 90,000 milesSuperior Twp., MI
AIR BAGS
DUE TO HOT WEATHER CONDITION (>85F), IF THE CAR PARKS OUTSIDE MORE THAN 4 HOURS, THEN GO TO VEHICLE TO START VEHICLE, BOTH SEAT BELT LIGHT AND PASSENGER AIRBAG OFF LIGHT ARE ON EVEN DURING DRIVING. BUT, AFTER PARKING VEHICLE OVERNIGHT OR WEATHER BELOW 70F, THERE IS NO ISSUE AT ALL. IT SEEMS LIKE THE SENSORS TO SENSITIVE THE HOT TEMPERATURE. IT IS SAFETY CRITICAL ISSUE AND HAD TO FIND OUT IN DEALER. BMW SAID TO ME IT IS OUT OF WARRANTY. THIS IS SENSOR SPECIFICATION ISSUE WHICH IS NOT HANDLE HIGH TEMPERATURE. BMW SHOULD BE RESPONSIBLE!
NHTSA complaint #11102551 — an unverified report by a vehicle owner.
Minnetonka, MN
ELECTRICAL SYSTEM
I WAS NOTIFIIED BY SNAIL MAIL OF TWO RECALLS (17V-676: BLOWER MOTOR WIRING AND 17V: PCV VALVE HEATER) LAST NOVEMBER 2017 AND, AS OF TODAY, THEY HAVE NO REMEDIES... BOTH DEFECTS CAN CAUSE FIRES SO IT SEEMS SERIOUS. MY VEHICLE IS CURRENTLY RUNNING FINE BUT IT IS IN THE BACK OF MY MIND AND KEEPING ME FROM TAKING THE CAR ON AN EXTENDED TRIP. IS THERE ANYTHING YOU CAN DO TO HURRY BMW ALONG OR PROVIDE A STATUS?
NHTSA complaint #11081208 — an unverified report by a vehicle owner.
Minnetonka, MN
ENGINE
I WAS NOTIFIIED BY SNAIL MAIL OF TWO RECALLS (17V-676: BLOWER MOTOR WIRING AND 17V: PCV VALVE HEATER) LAST NOVEMBER 2017 AND, AS OF TODAY, THEY HAVE NO REMEDIES... BOTH DEFECTS CAN CAUSE FIRES SO IT SEEMS SERIOUS. MY VEHICLE IS CURRENTLY RUNNING FINE BUT IT IS IN THE BACK OF MY MIND AND KEEPING ME FROM TAKING THE CAR ON AN EXTENDED TRIP. IS THERE ANYTHING YOU CAN DO TO HURRY BMW ALONG OR PROVIDE A STATUS?
NHTSA complaint #11081208 — an unverified report by a vehicle owner.
at 101,000 milesGeneva, NY
ELECTRICAL SYSTEM
THE CONNECTION BETWEEN THE BATTERY AND THE FUSEBOX FAILED CAUSING A COMPLETE ELECTRICAL FAILURE WHILE THE CAR WAS BEING DRIVEN. LUCKILY THE CAR WAS JUST PULLING ONTO THE HIGHWAY AND IT WAS A CITY STREET. THIS APPARENTLY HAD BEEN REPLACED BEFORE UNDER A PREVIOUS NHTSA RECALL AND THE REPAIR DID NOT FIX THE PROBLEM. THE CABLE WAS REPLACED BUT THE FUSE BOX APPARENTLY WASN'T. BOTH THE CABLE AND THE FUSE BOX WERE REPLACED THIS TIME IN HOPE THAT THIS WILL PERMANENTLY SOLVE THE ISSUE.
NHTSA complaint #11073756 — an unverified report by a vehicle owner.
at 87,000 milesRichlands, NC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS OFF, THERE WAS A BUZZING NOISE UNDERNEATH THE HOOD NEAR THE MOTOR. THE CONTACT CALLED BMW KINGSTON IN NORTH CAROLINA AND WAS INFORMED THAT THEY WOULD NEED TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IF THE FAILURE WAS RELATED TO THE RECALLS, THEY WOULD REIMBURSE THE CONTACT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11052852 — an unverified report by a vehicle owner.
at 87,000 milesRichlands, NC
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS OFF, THERE WAS A BUZZING NOISE UNDERNEATH THE HOOD NEAR THE MOTOR. THE CONTACT CALLED BMW KINGSTON IN NORTH CAROLINA AND WAS INFORMED THAT THEY WOULD NEED TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IF THE FAILURE WAS RELATED TO THE RECALLS, THEY WOULD REIMBURSE THE CONTACT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11052852 — an unverified report by a vehicle owner.
at 40,000 milesPortland, OR
AIR BAGS
TAKATA RECALL. REC'D RECALL NOTICE IN 3/2016, TALKED W/DEALER SHORTLY AFTER AND THEY SAID THEY DIDN'T HAVE THE PARTS, THEN AGAIN 6/29/2016 STILL NO PARTS, HAD SERVICE DONE IN EARLY 2017 AND ASKED AGAIN, WAS TOLD THEY EXPECT SHIPMENT IN NEXT COUPLE MONTHS--"LIKELY TAKATA BUT NOT SURE". CALLED 6/29/2017 EXPECT PARTS END OF SUMMER; BMW WILL SEND LETTER & THEN I TO CALL FOR SERVICE. LAST CALLED DEALER 8/23/2017 AND STILL NO PARTS AND NO ESTIMATE OF WHEN THEY MIGHT GET THEM, TOLD ME TO WAIT FOR LETTER FROM BMW. I THINK OF THIS POTENTIAL HAZARD EVERY TIME I DRIVE. CAN BE DISTRACTING AS I'M DRIVING AND AM PLANNING WHAT TO DO IN CASE I EXPECT DEPLOYMENT OF THE AIRBAG--HOLD UP MY ARMS OR WHAT? PLEASE HELP!
NHTSA complaint #11019314 — an unverified report by a vehicle owner.
Orlando, FLFire
STRUCTURE:BODY
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
NHTSA complaint #10991206 — an unverified report by a vehicle owner.
Orlando, FLFire
ELECTRICAL SYSTEM
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
NHTSA complaint #10991206 — an unverified report by a vehicle owner.
Orlando, FLFire
ENGINE
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
NHTSA complaint #10991206 — an unverified report by a vehicle owner.
Rochester, PA
ELECTRICAL SYSTEM
I ATTEMPTED TO START THE CAR BY INSERTING THE KEY AND HITTING THE START BUTTON. INSTANTANEOUSLY, ALL POWER HAS BEEN LOST IN THE CAR. THE CAR CANNOT BE JUMPSTARTED. I HAD A PREVIOUS SLOW START DURING COLD WEATHER AND THE BATTERY WAS REPLACED APROX. 3 WEEKS PRIOR TO THIS INCIDENT. I ALSO BELIEVE I SMELLED SOMETHING ELECTRICAL 2 DAYS PRIOR TO THIS INCIDENT. THERE HAS BEEN A RECALL 13V-044, WHICH LOOKS RELATED TO MY CURRENT ISSUE. THE RECALL INCLUDES CARS IN MY MAKE,MODEL,YEAR. HOWEVER MY VIN NUMBER DOES NOT SHOW THE RECALL RELATES TO MY CAR. I CONTACTED BMW CUSTOMER SERVICE FOR AN EXPLANATION AS TO WHY MY CAR IS NOT INCLUDED AND THEY SIMPLY RESPONDED THAT IT DOES NOT INCLUDE MY VIN. I NEED TO UNDERSTAND WHY MY INDIVIDUAL CAR IS NOT PART OF THIS RECALL.
NHTSA complaint #10946365 — an unverified report by a vehicle owner.
at 66,000 milesJohnston, RI
ELECTRICAL SYSTEM
I WAS DRIVING AND THE VEHICLE AT APPROXIMATELY 20MPH ON A CITY STREET WHEN IT JUST STALLED OUT AND DASH LIGHTS WENT OUT AND BACK ON. I HAVE ONLY 66000 MILES ON THE CAR. REPAIR SHOP IS SAYING FUEL PUMP IS SEIZED UP AND NEEDS TO BE REPLACED WHICH MAY BE RELATED TO THIS RECALL NHTSA CAMPAIGN NUMBER: 13V044000. I WAS NEVER NOTIFIED OF ANY RECALL. I PURCHASED THIS CAR USED FROM BMW IN FEBRUARY OF 2013. WHEN I RUN THE VIN NUMBER NO RECALL COMES UP
NHTSA complaint #10897846 — an unverified report by a vehicle owner.
at 66,000 milesJohnston, RI
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND THE VEHICLE AT APPROXIMATELY 20MPH ON A CITY STREET WHEN IT JUST STALLED OUT AND DASH LIGHTS WENT OUT AND BACK ON. I HAVE ONLY 66000 MILES ON THE CAR. REPAIR SHOP IS SAYING FUEL PUMP IS SEIZED UP AND NEEDS TO BE REPLACED WHICH MAY BE RELATED TO THIS RECALL NHTSA CAMPAIGN NUMBER: 13V044000. I WAS NEVER NOTIFIED OF ANY RECALL. I PURCHASED THIS CAR USED FROM BMW IN FEBRUARY OF 2013. WHEN I RUN THE VIN NUMBER NO RECALL COMES UP
NHTSA complaint #10897846 — an unverified report by a vehicle owner.
at 54,500 milesWest Chester, PACrash1 injured
POWER TRAIN
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
NHTSA complaint #10884895 — an unverified report by a vehicle owner.
at 54,500 milesWest Chester, PACrash1 injured
VEHICLE SPEED CONTROL
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
NHTSA complaint #10884895 — an unverified report by a vehicle owner.
at 54,500 milesWest Chester, PACrash1 injured
SERVICE BRAKES
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
NHTSA complaint #10884895 — an unverified report by a vehicle owner.
Williamsville, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10864825 — an unverified report by a vehicle owner.
at 65,242 milesWest NEW York, NJ
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE R & R BATTERY, THE COMPUTER REGISTRY BATTERY, AND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,242. UPDATED 02/05/15*LJ UPDATED 6/10/2015
NHTSA complaint #10671180 — an unverified report by a vehicle owner.