41 of the
672 complaints filed about the BMW 328XI
are about the other systems —
6% of everything owners reported.
The worst model year for it is 2007.
There is a Manufacturer Recall - NHTSA Recall Number22V119 this affects the PCV VALVE HEATER, which may not have been produced to specifications which could lead to a short circuit. I was advised a remedy was available to fix this defect, brought my car to the BMW dealership of Greenwich/Mamaroneck service department located at 110 Midland Avenue, Port Chester, on 8/4/2022 at 9:45 a.m. I was told this would be completed that same day. I was not given a loaner and have no other means of transportation, but to date, a full day plus later, my car has not been returned nor repaired and I have received no return phone calls from my assigned service person, Reinaldo Cruz regarding its status. i have emailed and called him both without success.
NHTSA complaint #11477765 — an unverified report by a vehicle owner.
The car was over heating and not starting as well as fuel pump error on my dash. There is an open recall on my vehicle starting March of 2022 it is now June and BMW says they don’t know when they will have a remedy for this and it could be months but I need my car.
NHTSA complaint #11470189 — an unverified report by a vehicle owner.
The contact owned a 2006 BMW 328XI. The contact stated while his son was driving approximately 50 MPH on a slick road, the vehicle made a loud boom sound. There were no warning lights on the instrument panel. The driver depressed the brake pedal and the vehicle skidded into a telephone pole where the front of the vehicle caught on fire. All air bags deployed. The vehicle was destroyed by fire and the origin was unknown. The driver pulled the passenger out while the vehicle was on fire. The passenger sustained a concussion and was required to be hospitalized for a few days. The fire department arrived on the scene and extinguished the fire. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.
NHTSA complaint #11461206 — an unverified report by a vehicle owner.
Possible Class Action Law Suit knowingly neglect, mislead, purposely avoiding known recall & obvious risks of possible LIFE / PROPERTY LOST 08/2012, NYS Bear Mt Parks Camp ground Unknown reason Low battery resulted locked steering, stranded tow $450 /park+$450 tow truck to Shop E141st Bronx Friend a Westchester BMW dealer mechanic 1988~2019 (Will testify): official instruction to replace Steering column $2000-3000 job, replaced on the street, can't start w dealer computer+ $300 towed to Bronx BMW specialist & reset/ started for $450 2012 not much info online As my VIN isn’t on the recall list, I was not aware of the other identical recalled issue til it happened again in 2015(?2016, can confirm w the NY Westchester BMW dealer parts receipt) Paid another $2000+ much nightmare only to realized the issue can easily be reset by any mechanic computer then restarted. BMW dealer still maintain its instruction to their dealer mechanic to replace knowingly HIDING the fact that it should have been recalled & avoided 2016 (have receipt) At 70k Miles Transmission rebuilt, specialist said broken fragments of gears resulting in irreparable damages 2017 Corroded Fuse box nr passenger side replaced $680 2019 After stopping, car barely cranks over & white smoke observed under hood in front of passenger waited 30 minute to start Days later car won’t start, the wire leading to fuse burnt off, lost all power $300 tow home +$350 replace wire $4580 since 2020 low battery all year, car sluggish due to sudden lost of power. 2021 Engine shaking violently, drives shaky & unstable jerks, pulled over Towed $280 steering lock symbol shown Car on driveway realized my VIN was not included in this 2013 recall of 570,000 cars for the same defect numerous reported URGENT life/ Property threats to highway safety for years: sudden lost of power (No hazard light) on LEFT Lane of Highways Entire car engulfed in flames in minutes w toddlers inside car barely escaping Air bags popping while in motion..
NHTSA complaint #11445440 — an unverified report by a vehicle owner.
WHILE COMING TO A STOP OR TAKING A TURN THE CAR WILL RANDOMLY SHUT OFF AT WHICH POINT I LOSE TOTAL CONTROL OVER THE CAR. AT THIS POINT I HAVE TO DO MY BEST TO COME TO A STOP SAFELY AND AVOID ANY POTENTIAL ACCIDENT. THE CHECK ENGINE LIGHT WILL COME ON ONCE THE CAR SHUTS DOWN, BUT THE CAR WILL START RIGHT BACK UP AFTERWARDS AND THE CHECK ENGINE LIGHT GOES AWAY. THE CAR WILL DRIVE NORMAL, BUT THIS HAPPENS OFTEN AND SCARED AS THERE IS NO WARNING SIGN OF WHEN THIS IS GOING TO HAPPEN TO ME; I HAVE BEEN LUCKY SO FAR NOT TO GET INTO A MAJOR ACCIDENT.
NHTSA complaint #11354816 — an unverified report by a vehicle owner.
CAR CAUGHT ON FIRE FOR UNKNOWN REASONS. WHEN THE CAR WAS TURNED ON SMOKE CAME OUT FROM THE AIR CONDITIONING VENTS AND ALL DOORS LOCKED FROM INSIDE. THERE WERE 2 OCCUPANTS INSIDE THAT NEEDED ASSISTANCE TO GET OUT WHILE THE CAR WAS CATCHING FIRE. THE VEHICLE WAS PARKED.
NHTSA complaint #11337419 — an unverified report by a vehicle owner.
THE SIDE MIRROR DEFECT OR NOT WORKING AUTOMATICALLY FOLD FORWARD AT ANYTIME. THE SPRING NOT SEAT IN PLACE, IT ON TOP RAIL DISK SUSPENTION AND MAY POP OUT SIDE PLACE. THE SPRING MAY NOT FIT.
NHTSA complaint #11287964 — an unverified report by a vehicle owner.
MY VEHICLE WAS MAKING A SQUEALING NOISE, WAS LOUDER WHEN RUNNING BUT SITTING STILL. TOOK IT TO A GARAGE AND VALVE COVER GASKET WAS LEAKING APPARENTLY. I KNOW THIS HAPPENS TO CARS BUT MY BMW IS A 2011 WITH ONLY 65500 MILES AT THE TIME.. COSTED ME 1000 DOLLARS TO FIX AND A MONTH BEFORE THIS THEY DID A RECALL ON THE PCV VALVE AND HAD IT TORE APART. MAYBE IT WAS SOMEONE'S MISTAKE WHEN REASSEMBLING THE PCV VALVE HEATER DURING RECALL AT BMW DEALER AT TOWNE AUTO IN WILLIAMSVILLE NEAR BUFFALO NY?? IDK BUT THAT IS LOW MILEAGE FOR THIS TO HAPPEN
NHTSA complaint #11196609 — an unverified report by a vehicle owner.
SEVERAL TIMES, WHEN THE VEHICLE WAS IN PARK AND STATIONARY, THE DOOR LATCH FAILED TO UNLOCK THE DOOR. THE LATCH WAS PULLED REPEATEDLY BUT THE LOCK DIDN'T UNLOCK AND THE DOOR COULDN'T BE OPENED. THE DOOR LOCK WAS UNLOCKED USING THE BUTTON ON THE INSTRUMENT PANEL. THIS HAPPENED SEVERAL TIMES, MOST RECENTLY MONDAY, AND IT WAS TAKEN FOR SERVICE AT BMW ROANOKE BUT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR RECREATE IT WHEN THEY TESTED THE VEHICLE. I HAVE AN IPHONE VIDEO OF WHAT IS GOING ON IF YOU WANT TO VIEW IT.
NHTSA complaint #11142291 — an unverified report by a vehicle owner.
10/12/18 APPROX. 12:30PM, ABOUT 80 DEGREES, DRIVING ON TEXAS FREEWAY, 65MPH, LOUD POW, FRONT SUNROOF EXPLODED. GLASS SHATTERED OUTWARD, EXPOSING LONG OPENING IN FRONT OF SUNROOF.
NHTSA complaint #11141314 — an unverified report by a vehicle owner.
THERE ARE TWO OUTSTANDING (FOR WHICH I HAVE RECEIVED WRITTEN NOTICES) DEFECTS ON THE CAR. I GOT THESE IN NOVEMBER OF 2017. I HAVE CALLED BMW SEVERAL TIMES TO GET A STATUS AND THEY HAVE, ON EACH OCCASION, TOLD ME THAT THEY WERE NOT YET ABLE TO RESOLVE THE PROBLEMS. IT IS NOW 10 MONTHS LATER. IT SEEMS THAT THIS IS LONGER THAN ONE SHOULD HAVE TO WAIT FOR ITEMS THAT DEMAND WRITTEN NOTIFICATION OF DEFECTS. SO, I AM WRITING TO ASK YOU TO ASSIST IN GETTING THESE RECALL ITEMS ADDRESSED. THANK YOU.
NHTSA complaint #11128314 — an unverified report by a vehicle owner.
AFTER 3 SEPARATE RECALLS, ALL BMW DEFECTS. NOW CHANGED BATTERY, AND WINDOWS AND DIRECTIONALS WONT WORK. NOW DEFECTIVE FOOTWELL PART COSTING 800PLUS. BMW WILL REPLACE, BUT ONLY IF I TAKE TIME OFF WORK AND HUGE EXPENSE TO DRIVE 4 HRS EACH WAY TO NEAREST DEALERSHIP, BECAUSE THEY REFUSE TO TOW, EVEN THO THEIR PART WENT BAD. THEY ARE FORCING ME TO DRIVE (CANT AFFORD TO TOW) A CAR WITH 2 SAFETY RECALLS AND A BAD COMPUTER SYSTEM TO ANOTHER STATE WITH NO VIABLE OPTIONS.
NHTSA complaint #11122335 — an unverified report by a vehicle owner.
WE WERE DRIVING DOWN THE FREEWAY ON THE 5 WHEN BOOM OUR SUNROOF EXPLODED SHATTERING GLASS EVERYWHERE. WE WERE IN COMPLETE SHOCK AS NOTHING HIT THE CAR OR ANY DEBRIS OR ROCKS. WE CALLED OUR LOCAL BMW IMMEDIATELY AND WE GOT TRANSFERRED OVER TO OUR STANDARD SERVICE TECH THAT SCHEDULED AN APPOINTMENT WITH US THIS MORNING. AT THE DEALERSHIP THEY SAID THAT A ROCK MUST HIT IT AND WEAKENED THE GLASS AND THE PRESSURE WHILE DRIVING WITH WEAKENED GLASS CAN CAUSE IT TO SHATTER. I LET THEM KNOW THAT I RESEARCHED "EXPLODING SUNROOFS" AND IT HAS BEEN HAPPENING MORE FREQUENCY AND THAT THIS IS A HUGE SAFETY ISSUE THAT HAS TO DO WITH EITHER THE MANUFACTURING QUALIFY OR DEFECT. I CAN'T BELIEVE THAT BMW THINKS ITS OKAY TO HAVE A SUNROOF EXPLODE WHILE DRIVING AND NOT TAKE THIS MORE SERIOUSLY AND ARE TELLING THEIR SERVICE CENTER TO SAY ITS NOT BMW'S FAULT AND THE OWNERS RESPONSIBILITY. THE TECH WOMAN WE SPOKE WITH IN PERSON AT THE BMW IN ENCINITAS SAID TO US THAT SEE HAS SEEN THIS 3 TIMES AT THEIR SHOP AND SPECIFICALLY MENTIONED PRESSURE CHANGE WITH WEAKENS GLASS ILL CAUSE THIS TO HAPPEN. I DON'T SEE HOW KNOWN ISSUES OF EXPLODING GLASS IS ACCEPTABLE ON OUR STREETS AND FREEWAYS. THIS ISSUE NEEDS TO BE TAKEN VERY SERIOUSLY BECAUSE IF WE DIDN'T HAVE THE INSIDE SUNROOF SLIDER CLOSED GLASS WOULD HAVE RAINED DOWN ME DRIVING ALMOST CERTAINLY GETTING IN MY EYES AND POTENTIALLY CAUSING AN ACCIDENT AT HIGH SPEEDS
NHTSA complaint #11120652 — an unverified report by a vehicle owner.
BLOWER MOTOR WIRING.MY FAN HAS STOPPED WORKING. I HAD IT FIXED ONCE BEFORE OUT OF MY OWN POCKET. IT HAS BEEN ALMOST A YEAR AND THE REMEDY IS STILL NOT AVAILABLE.
NHTSA complaint #11115564 — an unverified report by a vehicle owner.
THE TWO RECALLS ON MY VEHICLA HAVE BEEN IN INTERIM PHASE SINCE OCTOBER OF 2017. I PERSONNALY KNOW SOMEONE WHO HAS THE SAME RECALLS AND THEIR PARTS HAVE CAUGHT ON FIRE. I WANT MY VEHICLE REPAIRED ASAP
NHTSA complaint #11110808 — an unverified report by a vehicle owner.
I WOULD LIKE TO REPORT THAT MY 2012 328XI BMW CAUGHT ON FIRE SUNDAY MORNING AT 0315 AS I STOPPED FOR COFFEE. MY CAR WAS PARKED AND TURNED OFF AND WHEN I RETURNED AFTER 3 MINUTES OR SO MY CAR WAS SMOKING AND A FEW MINUTES AFTER THAT ENGULFED IN FLAMES. I KNOW THERE WERE ISSUES WITH MYSTERIOUS FIRES AND I WANT TO REPORT THAT I AM ONE OF THEM.
NHTSA complaint #11092408 — an unverified report by a vehicle owner.
OPEN RECALLS HAVE NO REMEDY WITHIN A TIMELY MANNER. IN OCTOBER 2017, BMW ANNOUNCED 2 RECALLS AFFECTING MY CAR: (1) BLOWER MOTOR WIRING AND (2) POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. ORIGINALLY THE ESTIMATED TIME FRAME FOR A FIX FOR BOTH ISSUES WAS DECEMBER 2017. IT IS NOW MARCH 2018, ALMOST 6 MONTHS AFTER THE RECALLS WERE FIRST ANNOUNCED, AND NOT ONLY ARE THE REMEDIES STILL UNAVAILABLE, BUT BMW HAS FAILED TO COMMUNICATE ANY INFORMATION RELEVANT TO THE AFFECTED ISSUES. DUE TO THE SERIOUS NATURE THAT THESE RECALLS COULD POTENTIALLY POSE, I FIND THIS ABSOLUTELY UNACCEPTABLE. THE OPEN RECALLS COULD POTENTIALLY LEAD TO THE CAR CATCHING ON FIRE EVEN WHEN NOT IN USE. ALTHOUGH I HAVE NOT YET BEEN AFFECTED BY THE POTENTIAL DANGERS OF THE RECALLS, EVERY TIME I USE THE CAR THERE IS A CONSTANT FEAR THAT IT MAY HAPPEN DUE TO THE LACK OF REMEDIES FOR THE RECALLS.
NHTSA complaint #11076269 — an unverified report by a vehicle owner.
STRANGE ?MAKE YOU FEEL SICK? FUMES CONSTANTLY ENTERING MY CAR CABIN. I USED AN AIR QUALITY TEST DEVICE TO READ THE AIR. ITS BAD. MANUFACTURER DENIES EVERYTHING. WANTS ME TO REPLACE THE WINDSHIELD TO MAKE IT GO AWAY. BUT ONLY IF HE DOES IT. 3RD PARTY NOT ALLOWED. I HAD WINDSHIELD CHECKED BY 3RD PARTY. NO AIR LEAKS. MANUFACTURER REFUSES TO DO THE SAME TEST. FUMES IN CAR GET SO BAD THAT I CONSTANTLY HAVE THE FEELING I AM BEING CHOCKED WHILE DRIVING, RED EYES, WEIRD STOMACH AND HEART BEAT FEELING, PAIN IN ARM AND FINGER, FUNNY SENSATION ON MY TONGUE. MANUFACTURER WON?T INSPECTOR THE CAR FURTHER. NO INTEREST IN RESEARCHING PARTICULARLY PARTS, OR ANY FOR THAT MATTER, IN DETAIL. PLEASE ADVISE. IS THERE A LIST AND OR CHART THAT LISTS HOW MUCH LIKE OF FORMALDEHYDE, VOCS, CO, NO2, TVOC ARE ALLOWED/ ARE OK IN A VEHICLE CABIN WITH ALL WINDOWS CLOSED WHILE VENTILATION IS RUNNING? IAM HAVING ALL THESE ISSUES WHILE DRIVING, ANY ROAD, WITH 30MIN FROM FIRST TURNING CAR ON, THEN WITH 30 MPH AND UP, VENTILATION SYSTEM ON, NO MATTER WHAT SETTING OF IT ON OR OFF WITH PRE SELECTING +70 DEGREES. PLEASE ADVISE. THX. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11055813 — an unverified report by a vehicle owner.
REGARD OF BMW SAFETY RECALL OF #17V-676 AND #17V-683. WE WOULD LIKE REPORT THAT OUR CAR HAD HAPPENED: AIR FLOW CONTROLLER FOR THE HEATING SYSTEM DOESN'T BLOW HOT AIR (JUST COLD AIR) AFTER ABOUT 40 MINS DRIVE IN WINTER TIME BUT THE AREA AROUND AND UNDER SELECTOR, ASHTRAY IS VERY HOT WHILE KEEP DRIVING ON HIGHWAY. THIS WAS HAPPENED 4 -5 YEARS AGO AND NEVER GO AWAY, ALWAYS THERE!
NHTSA complaint #11051908 — an unverified report by a vehicle owner.