Owners have filed 89 complaints
about the 2004 BMW 5 Series with NHTSA between 2004 and 2019.
The largest single group is the airbags.
Across this model's run it ranks 4 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 76
Against the median year of the BMW 5 Series. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 26
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
627.3%
Automatic Transmission
627.3%
Seat Heater/Cooler
418.2%
Headlights
29.1%
Occupant Classification
14.5%
Electric Power Assist System
14.5%
Trunk LID
14.5%
Latch
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
33.8%
10,000 – 24,999 miles
810.3%
25,000 – 49,999 miles
45.1%
50,000 – 74,999 miles
1620.5%
75,000 – 99,999 miles
2937.2%
100,000 – 149,999 miles
1215.4%
150,000+ miles
67.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2004peak 6Jan 2019
NHTSA investigations into the 2004 BMW 5 Series
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08001Opened 4 Jan 2008Closed 31 Dec 2008AIR BAGS
BMW AIRBAG LIGHT ILLUMINATION
BMW IS CONDUCTING A SAFETY RECALL CAMPAIGN ON APPROXIMATELY 200,000 MY04 THROUGH MY06 SUBJECT VEHICLES BUILT THROUGH 11/30/05 TO CORRECT THE FRONT PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT. THE SPECIFIC VEHICLES INCLUDED IN THE RECALL AREMY04- 06/ 5-SERIES WITH STANDARD AND SPORT SEATS, MY04-06/ X3-SERIES AND MY06/ 3-SERIES WITH SPORT SEATS. IN ADDITION, BMW WILL EXTEND THE WARRANTY COVERAGE OF THE PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT TO 10-YEAR/UNLIMITED MILEAGE ON APPROXIMATELY 120,000 REMAINING MY04-06 SUBJECT VEHICLES BUILT THROUGH 11/30/05. THE SPECIFIC VEHICLES INCLUDED IN T...
Recalls on the 2004 BMW 5 Series
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19E058000
STEERING:LINKAGES:ROD:RELAY:CONNECTING
ZF Group North America Operations (ZF) is recalling certain Lemförder Steering Center Rods sold as aftermarket parts for 1996-2004 BMW 5-Series (E39) vehicles. The steering center rods may have an insufficient ball pin pull force that may allow the rods to detach from the steering knuckle.
Risk: If the steering rod detaches from the steerable wheel knuckle, it can cause sudden loss of steering control, increasing the risk of a crash.
12E029000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
This recall involves aftermarket parts sold by Valeo. Valeo is recalling certain engine cooling fans, part numbers 696121, 696273, and 696275, used as service replacement parts for model year 2008-2011 BMW 1-Series, 2006-2011 BMW 3-Series, 2000-2009 BMW 5-Series, 2004-2005 BMW 6-Series, and 2006-2007 BMW 7-Series vehicles. A metal-oxide semiconductor may overheat due to insufficient screwing of the semiconductor on the aluminum heat sink. This primary failure could cause adjacent components on the fan assembly motor circuit board to overheat and short.
Risk: This condition could cause the fan motor to become inoperative, or cause the motor circuit board in the assembly to overheat, potentially leading to a fire in the engine compartment.
12V126000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BMW IS RECALLING CERTAIN MODEL YEAR 2004-2010 5-SERIES, MODEL YEAR 2004-2010 6-SERIES, MODEL YEAR 2006-2010 M5, AND MODEL YEAR 2007-2010 M6 VEHICLES. THE INSULATED BULKHEAD CONNECTOR FOR THE POSITIVE BATTERY CABLE MAY HAVE BEEN INCORRECTLY ATTACHED TO THE TRUNK FLOOR PANEL, WHICH CAN LEAD TO A LOOSENING OF THE BOLT CONNECTION. AS IT LOOSENS, AN INCREASE IN ELECTRICAL RESISTANCE AT THIS CABLE CONNECTION IS POSSIBLE AND COULD CAUSE THE CABLE CONNECTION TO OVERHEAT.
Risk: OVERHEATING COULD LEAD TO A FIRE, EVEN WHILE THE VEHICLE IS NOT IN USE. AS A PRECAUTION, OWNERS ARE ADVISED TO PARK OUTSIDE UNTIL THE REMEDY HAS BEEN MADE.
10V446000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BMW IS RECALLING CERTAIN MODEL YEAR 2004-2010 5-SERIES, 6-SERIES, AND MODEL YEAR 2002-2008 7-SERIES VEHICLES. A CHECK VALVE OF THE BRAKE VACUUM PUMP MAY LEAK A SMALL AMOUNT OF LUBRICATING OIL. OVER TIME THIS COULD RESULT IN CONTAMINATION OF THE BRAKE BOOSTER.
Risk: POWER ASSIST BRAKING PERFORMANCE COULD BE ADVERSELY AFFECTED. IN EXTREME CASES THERE COULD BE A COMPLETE LOSS OF POWER ASSIST BRAKING. AN UNEXPECTED REDUCTION OR LOSS IN POWER BRAKING ASSIST MAY INCREASE THE RISK OF A CRASH.
08V384000
AIR BAGS:FRONTAL
BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED.
Risk: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE.
04V575000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH FRONT SEAT HEATING SYSTEMS, UPON ENTERING AND EXITING THE VEHICLE, EXCESSIVE CONTACT WITH THE SIDE BOLSTER THAT IS CONTAINED IN THE SEAT'S BACKREST MAY DAMAGE THE HEATING MAT LOCATED IN THIS AREA. IF SUCH DAMAGE WERE TO OCCUR, WITH THE SYSTEM TURNED ON, THE VEHICLE OCCUPANT MAY FEEL EXCESSIVE HEAT FROM THIS AREA.
Risk: IT IS POSSIBLE THAT THE HEATING MAT IN THE BACKREST'S SIDE BOLSTER COULD OVERHEAT AND DAMAGE, OR MELT A SMALL HOLE IN, THIS AREA OF THE SEAT COVER. IF THIS HAPPENED, IT COULD LEAD TO AN OCCUPANT BEING BURNED.
04V344000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 8 AND 12 CYLINDER ENGINES, THE DIGITAL ENGINE MANAGEMENT CONTROL (EMC) UNITS WERE NOT PRODUCED ACCORDING TO SPECIFICATIONS.
Risk: AS A RESULT, ENGINE STALLING WILL OCCUR AFTER A SHORT PERIOD OF OPERATION. THE VEHICLE MAY NOT BE ABLE TO RESTART. ALSO, A LOSS OF POWER STEERING AND, AFTER REPEATED ACTUATION OF THE BRAKE PEDAL, A LOSS OF BRAKE POWER ASSIST WILL OCCUR. THESE CONDITIONS COULD RESULT IN A VEHICLE CRASH.
04V303000
FUEL SYSTEM, GASOLINE
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 8-CYLINDER ENGINES, A CIRCULAR RETENTION CLIP AT THE QUICK-RELEASE COUPLING ALONG THE FUEL SUPPLY LINE WAS INADVERTENTLY NOT INSTALLED.
Risk: IN THE EVENT OF A SEVERE FRONTAL CRASH, THE QUICK-RELEASE COUPLING COULD SEPARATE CAUSING FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201210916,748 units in Canada
Electrical
On certain vehicles, the insulated bulkhead connector (used to join the two halves of the positive battery cable) may have been incorrectly installed during vehicle assembly. Over time, the bolt connection could loosen, which would increase electrical resistance. In addition, an incorrectly insulated bulkhead connector could allow humidity to accumulate at this location, causing current leakage. These issues could cause the cable connection to overheat, which could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will inspect and, as necessary, secure the insulated bulkhead connector. In addition, protective grease will be added to the area and the plastic battery positive terminal cover will be replaced.
Recall 20103288,167 units in Canada
Brakes
On certain vehicles, a check valve in the brake vacuum pump may leak a small amount of lubricating oil. Over time, this could result in contamination of the brake booster. Loss of brake power assist could occur which, in conjunction with traffic, road conditions, and driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the brake booster and master cylinder. Additionally, the brake vacuum line (including the check valve) will be replaced to eliminate the possibility of oil reaching the brake booster.
Recall 20083078,090 units in Canada
Seats And Restraints
On certain vehicles, the front passenger seat occupant detection mat can fatigue during field usage depending on the seat configuration, vehicle geometry, manner and frequency of front passenger entry/exit. Over time micro cracks could develop in the side flanks of the mat, which could lead to a break of the conductive path and the system will recognize a failure and with exception of head protection system the front passenger air bag will be deactivated. The airbag On/Off lamp will be illuminated to make the occupants aware of the deactivation. Correction: The occupant detection mat will be granted a warranty extension of 10 years.
Recall 20044241,331 units in Canada
Seats And Restraints
On certain vehicles equipped with heated seats, excessive contact with the seat backrest side bolster upon entering and exiting the vehicle may damage the heating mat located in this area. If this happened, the seated occupant may experience excessive heat in this location. The heating mat could damage, or melt a small hole in the lower portion of the backrest's outboard side bolster. If this were to occur, an electrical/melting smell or small amount of smoke would be noticeable. In some cases, the small hole in the backrest's side bolster could damage the seated occupant's clothing. In rare instances, this could lead to a minor or superficial skin injury. Correction: Dealers will modify the seat heating circuit for the front seat backrests.
Recall 2004246355 units in Canada
Other
On certain vehicles, the digital engine management control unit was not produced according to specifications. As a result, engine stalling will occur after a short period of operation. The vehicle may not be able to be restarted. Also, a loss of power steering and, after repeated actuation of the brake pedal, a loss of brake power assistance will occur. If stalling were to occur, the driver would be unable to maintain vehicle speed or accelerate. Steering and braking, while possible, would be difficult. Depending on traffic conditions and the driver's reactions, this could lead to a crash. Correction: Dealers will replace the digital engine management control unit.
Recall 20041961,005 units in Canada
Fuel System
On certain vehicles equipped with an 8-cylinder engine, the circular retention clip at the quick-release coupling along the fuel supply line was inadvertently omitted. As a result, it is possible that in a severe frontal crash, the quick-release coupling could separate. If this happens, a small amount of fuel could leak and potentially ignite. Correction: Dealers will install a circular retention clip.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 92,000 milesMobile, ALCrash1 injured
AIR BAGS
WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY. MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN. I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT. I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN FINE WITH MY SEAT BELT ON. I FEEL LIKE THE AIRBAGS SHOULD HAVE NOT DEPLOYED UNDER THESE CONDITIONS. I NOW SUFFER FROM DEPRESSION, CAN'T WORK DOING WHAT I HAVE DONE FOR OVER 20 YEARS NOW AND ANYTHING ELSE VERY LONG WITH OUT BEING IN PAIN IN MY NECK. I AM VERY UPSET OVER THIS.
NHTSA complaint #10672002 — an unverified report by a vehicle owner.
at 100,000 milesNarberth, PAFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT HE SMELLED SMOKE WHILE DRIVING APPROXIMATELY 25-35 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DRIVER'S SIDE HEATED SEAT WARMER BURNED A HOLE THROUGH THE SEAT. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT WARMER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE HEATED SEAT WARMER WAS DISENGAGED AS A TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10448333 — an unverified report by a vehicle owner.
at 124,631 milesGrand Island, NYFire1 injured
SEATS
SEAT-WARMER OVERHEATED, BURNING HOLES THROUGH THE LEATHER DRIVER'S SEAT, CAUSING MINOR SKIN BURNS BEFORE TERMINATING USE OF UNIT. OVER THE PAST TWO MONTHS, I HAD NOTICED A BURNING ODOR IN THE CAR PERIODICALLY, BUT NEITHER I NOR MY MECHANIC HAD BEEN ABLE TO DETERMINE THE SOURCE OF THE ODOR. ON 1/27/12, I FELT THE EXTREME HEAT IN MY SEAT WHILE DRIVING, AND FOUND TWO CHARRED HOLES IN THE LEATHER SEAT. IT IS IMPORTANT TO NOTE THAT THERE WAS NOT A FIRE PER SE, BUT IN ORDER TO REGISTER THE FACT THAT THERE WAS (MINOR) INJURY ATTRIBUTED TO ONE PERSON, THIS FORM REQUIRED STATING "YES" TO THE QUESTION REGARDING FIRE. I HAVE NO DOUBT THAT THIS FAILURE COULD CERTAINLY LEAD TO FIRE IF CONTINUED USE OF THE UNIT HAD OCCURRED.
NHTSA complaint #10445684 — an unverified report by a vehicle owner.
at 66,000 milesRochester, NYFire
SEATS
FIRE: TL* THE CONTACT OWNS A 2004 BMW 545I. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE DRIVER SIDE SEAT HEATER ENGAGED, THE CONTACT BEGAN TO SMELL AN ABNORMAL BURNING ODOR AND THE SEAT BEGAN SMOKING. THE CONTACT SHUT OFF THE HEATER AND NOTICED A BURNED HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) HE THEN CONTACTED THE MANUFACTURER AND WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,600.
NHTSA complaint #10390099 — an unverified report by a vehicle owner.
at 60,000 milesSisters, ORFire
ELECTRICAL SYSTEM
TL* THE CONTACT WOULD LIKE TO USE HIS SUBMITTED EMAIL AS THE ACTUAL COMPLAINT. OUR 2004 BMW 530I HAD THE DRIVER'S HEATED SEAT CATCH FIRE. I AM NOT GETTING MUCH HELP FROM BMW ON THIS MATTER. TO ME, THIS IS ONE HELLUVA OF AN EASY WAY TO CAUSE A MAJOR ACCIDENT. ONLY BECAUSE OF MY PARTNER'S QUICK THINKING AND TURNING OFF THE HEATER WAS SHE ABLE TO STOP THE FIRE. IT WAS HOT ENOUGH THAT IT MELTED THE FOAM (TOXIC I AM SURE) IN THE SEAT. SOMETHING LIKE THIS HAPPENING WHILE YOU ARE GOING DOWN THE ROAD IS RIGHT UP THERE WITH TOYOTA AND THEIR ACCELERATION PROBLEMS. EITHER WAY A MAJOR ACCIDENT CAN HAPPEN. NOT TO MENTION THAT A PERSON COULD BE SEVERELY BURNED. WHILE THE CAR IS OUT OF WARRANTY THIS SEAT HAS NEVER BEEN ABUSED. THE DRIVER OF THE CAR WEIGHS IN AT ABOUT 120 POUNDS. FROM CHECKING THE INTERNET THERE SEEMS TO BE A QUITE A NUMBER OF SUCH INSTANCES. THANK YOU SCOTT THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10384479 — an unverified report by a vehicle owner.
at 73,000 milesFarmington, UTFire
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 BMW 545. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE BEGAN TO SHUDDER. THE VEHICLE WAS TAKEN TO THE DEALER WHO RECOMMENDED THAT THE TRANSMISSION BE REPLACED; AND OFFERED TO PAY FOR HALF OF THE REPAIR COST. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. ADDITIONALLY, PRIOR TO THE TRANSMISSION FAILURE THE VEHICLE WAS TAKEN TO THE DEALER IN REGARDS TO A BURNING ODOR AND A TRANSMISSION FLUID LEAK IN WHICH THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 73,000. THE CURRENT MILEAGE WAS 74,100.
NHTSA complaint #10324351 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 81,000 milesWhiteland, IN
SEAT BELTS
PASSENGER SIDE SEAT BELT AND AIRBAG LIGHT STAYS ON.
NHTSA complaint #11169884 — an unverified report by a vehicle owner.
at 81,000 milesWhiteland, IN
AIR BAGS
PASSENGER SIDE SEAT BELT AND AIRBAG LIGHT STAYS ON.
NHTSA complaint #11169884 — an unverified report by a vehicle owner.
at 81,000 milesWhiteland, IN
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER SIDE SEAT BELT AND AIRBAG LIGHT STAYS ON.
NHTSA complaint #11169884 — an unverified report by a vehicle owner.
at 175,000 milesLehighton, PA
SEATS
PASSENGER SEAT/AIRBAG WARNING MALFUNCTION. THIS WARNING HAS BEEN ON SINCE I PURCHASED VEHICLE. IT IS OBVIOUSLY THE COMMON SEAT MAT SENSOR FAILURE. AND IT WOULD APPEAR THAT EITHER MY VIN ISN'T ON THE PREVIOUS RECALL OR IT HAS EXPIRED FOR MY YEAR AND MODEL. BUT MY WIFE SITS IN THAT SEAT AND IF WE HAVE AN ACCIDENT AND HER AIRBAGS DO NOT DEPLOY WHOSE FAULT WILL THAT BE?
NHTSA complaint #11130543 — an unverified report by a vehicle owner.
at 175,000 milesLehighton, PA
SEAT BELTS
PASSENGER SEAT/AIRBAG WARNING MALFUNCTION. THIS WARNING HAS BEEN ON SINCE I PURCHASED VEHICLE. IT IS OBVIOUSLY THE COMMON SEAT MAT SENSOR FAILURE. AND IT WOULD APPEAR THAT EITHER MY VIN ISN'T ON THE PREVIOUS RECALL OR IT HAS EXPIRED FOR MY YEAR AND MODEL. BUT MY WIFE SITS IN THAT SEAT AND IF WE HAVE AN ACCIDENT AND HER AIRBAGS DO NOT DEPLOY WHOSE FAULT WILL THAT BE?
NHTSA complaint #11130543 — an unverified report by a vehicle owner.
at 175,000 milesLehighton, PA
AIR BAGS
PASSENGER SEAT/AIRBAG WARNING MALFUNCTION. THIS WARNING HAS BEEN ON SINCE I PURCHASED VEHICLE. IT IS OBVIOUSLY THE COMMON SEAT MAT SENSOR FAILURE. AND IT WOULD APPEAR THAT EITHER MY VIN ISN'T ON THE PREVIOUS RECALL OR IT HAS EXPIRED FOR MY YEAR AND MODEL. BUT MY WIFE SITS IN THAT SEAT AND IF WE HAVE AN ACCIDENT AND HER AIRBAGS DO NOT DEPLOY WHOSE FAULT WILL THAT BE?
NHTSA complaint #11130543 — an unverified report by a vehicle owner.
at 147,000 milesCentreville, VA
ELECTRICAL SYSTEM
ABOUT 3 WEEKS AGO WE NOTICED IN THE FRONT PASSENGER SEAT "A MARK" THAT LOOKS LIKE A BURNT - WE THOUGHT THAT IT WAS JUST A MARK OR SOMEBODY PUT A HOT BOTTLE O CUP ON THE SEAT - BUT THIS MORNING WE TURN THE HEATING IN BOTH SEAT TO WARM UP A LITTLE BIT THEN SMELL AND SMOKE START TO COME OUT THE BURNT MARK. WE TURNED IT OFF BOTH SIDES AND OPEN THE WINDOW - NOW OUR CONCLUSION IS THE HEATING ELEMENT CAUSED THAT BURN IN THE SEAT.
NHTSA complaint #11062870 — an unverified report by a vehicle owner.
at 164,000 milesMiami, FL
EXTERIOR LIGHTING
WIRE INSULATION DETERIORATION CAUSING SHORT, POTENTIAL FIRE HAZARD, 5 SEPARATE LIGHTING COMPONENTS ALL WIRING INSULATION SEVERELY DETERIORATED CAUSING SHORT CIRCUITING AND INOPERABLE HEADLIGHTS. BARE COPPER WIRES MAKING CONTACT I HAVE AN EXTENSIVE HISTORY IN ELECTRONICS AND FIREFIGHTING. THIS ISSUE WAS FOUND WHILE CHANGING A BULB. THIS IS UNACCEPTABLE AND FROM WHAT I HAVE READ THE MANUFACTURER SHOULD BE ASHAMED FOR USING INFERIOR MATERIALS THAT COULD CAUSE A FIRE (HTTPS://WWW.BIMMERFORUMS.COM/FORUM/SHOWTHREAD.PHP?2132684-HEADLIGHT-WIRE-JACKETS-JUST-FLAKE-OFF)
NHTSA complaint #10971460 — an unverified report by a vehicle owner.
at 101,000 milesPlano, TX
EXTERIOR LIGHTING
WIRE ROT DETERIORATION AT THE HEADLIGHT ASSEMBLY. CONCERN ELECTRICAL FIRE DUE TO BARE EXPOSED WIRES. NOTIFIED THE DEALER AND MANUFACTURE WITHOUT RESOLUTION. PERSONALLY HAD TO PAY OVER $500 TO HE DEALERSHIP JUST TO WRAPPED WITH ELECTRICAL TAPE. AFTER 3 MONTHS, CURRENTLY EXPERIENCING HIGH BEAM FAILURE (HID ADOPTIVE PASSENGER SIDE) WHICH THE DEALER TO REPLACEMENT COST OF $2599.
NHTSA complaint #10945526 — an unverified report by a vehicle owner.
at 101,000 milesPlano, TX
ELECTRICAL SYSTEM
WIRE ROT DETERIORATION AT THE HEADLIGHT ASSEMBLY. CONCERN ELECTRICAL FIRE DUE TO BARE EXPOSED WIRES. NOTIFIED THE DEALER AND MANUFACTURE WITHOUT RESOLUTION. PERSONALLY HAD TO PAY OVER $500 TO HE DEALERSHIP JUST TO WRAPPED WITH ELECTRICAL TAPE. AFTER 3 MONTHS, CURRENTLY EXPERIENCING HIGH BEAM FAILURE (HID ADOPTIVE PASSENGER SIDE) WHICH THE DEALER TO REPLACEMENT COST OF $2599.
NHTSA complaint #10945526 — an unverified report by a vehicle owner.
at 92,000 milesMobile, ALCrash1 injured
AIR BAGS
WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY. MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN. I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT. I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN FINE WITH MY SEAT BELT ON. I FEEL LIKE THE AIRBAGS SHOULD HAVE NOT DEPLOYED UNDER THESE CONDITIONS. I NOW SUFFER FROM DEPRESSION, CAN'T WORK DOING WHAT I HAVE DONE FOR OVER 20 YEARS NOW AND ANYTHING ELSE VERY LONG WITH OUT BEING IN PAIN IN MY NECK. I AM VERY UPSET OVER THIS.
NHTSA complaint #10672002 — an unverified report by a vehicle owner.
at 85,000 milesWinter Garden, FL
SEATS
BMW RECALLED 2004 BMW 525I AND OTHERS FOR THE SEAT MAT SENSOR. I HAD CALLED THEM (2012-13) AND THEY TOLD ME THAT MY VEHICLE (BASED ON VIN) WASN'T PART OF THE RECALL. I INFORMED THEM THAT MY VEHICLE'S MAT SENSOR WAS ALSO DEFECTIVE AND SHOULD BE REPLACED BY THEM. THEY, BMW USA TOLD ME THAT MINE WAS NOT DEFECTIVE. I STILL CANT UNDERSTAND IF THE REST ARE DEFECTIVE, HOW COME MINE IS CONSIDERED NOT DEFECTIVE WHEN ITS INOPERATIVE AND SAME PROBLEM AS THOUSANDS OF OTHER 2004 525I.
NHTSA complaint #10629275 — an unverified report by a vehicle owner.
at 85,000 milesWinter Garden, FL
AIR BAGS
BMW RECALLED 2004 BMW 525I AND OTHERS FOR THE SEAT MAT SENSOR. I HAD CALLED THEM (2012-13) AND THEY TOLD ME THAT MY VEHICLE (BASED ON VIN) WASN'T PART OF THE RECALL. I INFORMED THEM THAT MY VEHICLE'S MAT SENSOR WAS ALSO DEFECTIVE AND SHOULD BE REPLACED BY THEM. THEY, BMW USA TOLD ME THAT MINE WAS NOT DEFECTIVE. I STILL CANT UNDERSTAND IF THE REST ARE DEFECTIVE, HOW COME MINE IS CONSIDERED NOT DEFECTIVE WHEN ITS INOPERATIVE AND SAME PROBLEM AS THOUSANDS OF OTHER 2004 525I.
NHTSA complaint #10629275 — an unverified report by a vehicle owner.
at 85,000 milesWinter Garden, FL
ELECTRICAL SYSTEM
BMW RECALLED 2004 BMW 525I AND OTHERS FOR THE SEAT MAT SENSOR. I HAD CALLED THEM (2012-13) AND THEY TOLD ME THAT MY VEHICLE (BASED ON VIN) WASN'T PART OF THE RECALL. I INFORMED THEM THAT MY VEHICLE'S MAT SENSOR WAS ALSO DEFECTIVE AND SHOULD BE REPLACED BY THEM. THEY, BMW USA TOLD ME THAT MINE WAS NOT DEFECTIVE. I STILL CANT UNDERSTAND IF THE REST ARE DEFECTIVE, HOW COME MINE IS CONSIDERED NOT DEFECTIVE WHEN ITS INOPERATIVE AND SAME PROBLEM AS THOUSANDS OF OTHER 2004 525I.
NHTSA complaint #10629275 — an unverified report by a vehicle owner.
at 110,000 milesHouston, TX
AIR BAGS
DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT.
NHTSA complaint #10614605 — an unverified report by a vehicle owner.
at 143,000 milesWaldorf, MD
SEAT BELTS
THE FOLLOWING MESSAGE CAME ON THE SCREEN OF THE IDRIVE OF THE CAR WHEN MY 76 YEAR OLD MOTHER WAS PLACED IN THE PASSENGER SEAT AFTER RETURNING TO THE PARKING LOT AFTER HER DOCTOR VISIT: "PASSENGER RESTRAINT SYSTEM MALFUNCTION". IT HAS BEEN ON SINCE.
NHTSA complaint #10573629 — an unverified report by a vehicle owner.
at 143,000 milesWaldorf, MD
AIR BAGS
THE FOLLOWING MESSAGE CAME ON THE SCREEN OF THE IDRIVE OF THE CAR WHEN MY 76 YEAR OLD MOTHER WAS PLACED IN THE PASSENGER SEAT AFTER RETURNING TO THE PARKING LOT AFTER HER DOCTOR VISIT: "PASSENGER RESTRAINT SYSTEM MALFUNCTION". IT HAS BEEN ON SINCE.
NHTSA complaint #10573629 — an unverified report by a vehicle owner.
at 86,000 milesMurphy, TX
AIR BAGS
IN MARCH PASSENGER SIDE SEAT BELT AIR BAG LIGHT TURN ON FOR NO REASON. I HAVE SEARCHED ON THE INTERNET AND COME TO KNOW THAT THERE WAS A RECALL ON THIS ISSUE FROM BMW FOR 2004 525I SERIES. I CALL LOCAL DEALERSHIP BMW OF PLANO TEXAS AND PROVIDE THEM MY VIN NUMBER AND OTHER INFORMATION AND THEY SAID IT IS NOT COVERED. EVEN THOUGH IT IS NOTED ON NHTSA SITE THAT 100K OR 10 YRS THIS RECALL IS COVERED. NOT SURE WHAT CAN I DO AS THIS IS REAL SERIOUS ISSUE WHERE AIR BAG WILL NOT BE ENABLED EVEN IF A PASSENGER SIT IN THE SEAT
NHTSA complaint #10538134 — an unverified report by a vehicle owner.
at 90,000 milesFresno, CA
AIR BAGS
I OWN A 2004 BMW 530I. AS I WAS PULLING OUT OF MY DRIVE-WAY, THE PASSENGER RESTRAINT MALFUNCTION LIGHT APPEARED AND HAS NOT GONE OFF. I TOOK IT TO THE DEALER, BEFORE I BECAME AWARE OF THE RECALL, AND HE TOLD ME IT WAS BECAUSE I PLACED MY PURSE IN THE PASSENGER SEAT. AFTER SEARCHING HIS DATABASE, HE TOLD ME IT WAS NOT UNDER WARRANTY AND THEREFORE, I WOULD HAVE TO PAY THE TOTAL COST TO REPAIR IT. I WOULD BELIEVE THIS IF MY VEHICLE WASN'T A 2004 AND I HAVE BEEN PLACING MY PURSE IN THE PASSENGER SEAT SINCE I FIRST PURCHASED IT BRAND NEW IN 2004!
NHTSA complaint #10531553 — an unverified report by a vehicle owner.
at 79,000 milesIssaquah, WA
AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT THE AIR BAG AND PASSENGER RESTRAINT LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,000.
NHTSA complaint #10515663 — an unverified report by a vehicle owner.
at 50,000 milesSavannah, GA
SEATS
MY FRONT PASSENGER SEAT OCCUPANT DETECTION MAT HAS CRACKS IN IT AND DOES NOT FUNCTION PROPERLY. MY FRONT AIRBAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT. THERE HAS BEEN A RECALL FOR THAT PART FOR MY MAKE MODEL AND YEAR BUT BMW NORTH AMERICA CLAIMS THAT MY VIN NUMBER IS NOT ON THE LIST EVEN THOUGHT MY MAKE MODEL AND YEAR IS A PART OF THE RECALL. THERE ARE ALSO SEVERAL OTHER RECALLS FOR THIS PARTICULAR CAR AND AGAIN MY VIN IS NOT ON THE LIST BUT I HAVE THE ISSUES LISTED IN THE RECALL.
NHTSA complaint #10483810 — an unverified report by a vehicle owner.
at 50,000 milesSavannah, GA
AIR BAGS
MY FRONT PASSENGER SEAT OCCUPANT DETECTION MAT HAS CRACKS IN IT AND DOES NOT FUNCTION PROPERLY. MY FRONT AIRBAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT. THERE HAS BEEN A RECALL FOR THAT PART FOR MY MAKE MODEL AND YEAR BUT BMW NORTH AMERICA CLAIMS THAT MY VIN NUMBER IS NOT ON THE LIST EVEN THOUGHT MY MAKE MODEL AND YEAR IS A PART OF THE RECALL. THERE ARE ALSO SEVERAL OTHER RECALLS FOR THIS PARTICULAR CAR AND AGAIN MY VIN IS NOT ON THE LIST BUT I HAVE THE ISSUES LISTED IN THE RECALL.
NHTSA complaint #10483810 — an unverified report by a vehicle owner.
at 102,000 milesHartford, CT
SEATS
MY CAR HAS THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ON THE NAVIGATION SCREEN AND ALSO THE SEATBELT LIGHT AND THE AIRBAG LIGHT ARE ILLUMINATED ON THE DASHBOARD. THERE IS A RECALL FOR SEAT OCCUPANCY SENSOR BELOW AND AS YOU CAN SEE MY CAR FALLS WITHIN THE CRITERIA AS THE CARS AFFECTED BY THE RECALL BUT A VISIT TO MY LOCAL BMW DEALER REVEALED THAT THERE WAS NO ACTIVE RECALLS UNDER MY VIN NUMBER. THIS IS AN OBVIOUS SAFETY ISSUE AS AIRBAGS WILL NOT DEPLOY AND THE RISK OF BEING SERIOUSLY HURT OR KILLED. THIS IS SOMETHING THAT BMW SHOULD REPLACE IN MY CAR UNDER THE RECALL AS IT HAS THE SAME MALFUNCTIONING PART SUCH AS THE CARS LISTED BELOW. RECALL ID # 57362 - AIR BAGS:FRONTAL RECALL DATE AUG 05, 2008 RECALL DATE: AUG 05, 2008 MODEL AFFECTED: 2006 BMW 3-SERIES SUMMARY: BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. CONSEQUENCES: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. REMEDY: DEALERS WILL REWORK THE FRONT PASSENGER SEAT SENSOR MAT SO THAT EXTERNAL FORCE APPLICATION TO THE SEAT DOES NOT CAUSE A CRACK TO THE MAT. THE RECALL BEGAN ON NOVEMBER 6, 2008. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. POTENTIAL UNITS AFFECTED: 200000 NOTES: BMW OF NORTH AMERICA, LLC
NHTSA complaint #10455361 — an unverified report by a vehicle owner.
at 102,000 milesHartford, CT
SEAT BELTS
MY CAR HAS THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ON THE NAVIGATION SCREEN AND ALSO THE SEATBELT LIGHT AND THE AIRBAG LIGHT ARE ILLUMINATED ON THE DASHBOARD. THERE IS A RECALL FOR SEAT OCCUPANCY SENSOR BELOW AND AS YOU CAN SEE MY CAR FALLS WITHIN THE CRITERIA AS THE CARS AFFECTED BY THE RECALL BUT A VISIT TO MY LOCAL BMW DEALER REVEALED THAT THERE WAS NO ACTIVE RECALLS UNDER MY VIN NUMBER. THIS IS AN OBVIOUS SAFETY ISSUE AS AIRBAGS WILL NOT DEPLOY AND THE RISK OF BEING SERIOUSLY HURT OR KILLED. THIS IS SOMETHING THAT BMW SHOULD REPLACE IN MY CAR UNDER THE RECALL AS IT HAS THE SAME MALFUNCTIONING PART SUCH AS THE CARS LISTED BELOW. RECALL ID # 57362 - AIR BAGS:FRONTAL RECALL DATE AUG 05, 2008 RECALL DATE: AUG 05, 2008 MODEL AFFECTED: 2006 BMW 3-SERIES SUMMARY: BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. CONSEQUENCES: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. REMEDY: DEALERS WILL REWORK THE FRONT PASSENGER SEAT SENSOR MAT SO THAT EXTERNAL FORCE APPLICATION TO THE SEAT DOES NOT CAUSE A CRACK TO THE MAT. THE RECALL BEGAN ON NOVEMBER 6, 2008. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. POTENTIAL UNITS AFFECTED: 200000 NOTES: BMW OF NORTH AMERICA, LLC
NHTSA complaint #10455361 — an unverified report by a vehicle owner.
at 102,000 milesHartford, CT
AIR BAGS
MY CAR HAS THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ON THE NAVIGATION SCREEN AND ALSO THE SEATBELT LIGHT AND THE AIRBAG LIGHT ARE ILLUMINATED ON THE DASHBOARD. THERE IS A RECALL FOR SEAT OCCUPANCY SENSOR BELOW AND AS YOU CAN SEE MY CAR FALLS WITHIN THE CRITERIA AS THE CARS AFFECTED BY THE RECALL BUT A VISIT TO MY LOCAL BMW DEALER REVEALED THAT THERE WAS NO ACTIVE RECALLS UNDER MY VIN NUMBER. THIS IS AN OBVIOUS SAFETY ISSUE AS AIRBAGS WILL NOT DEPLOY AND THE RISK OF BEING SERIOUSLY HURT OR KILLED. THIS IS SOMETHING THAT BMW SHOULD REPLACE IN MY CAR UNDER THE RECALL AS IT HAS THE SAME MALFUNCTIONING PART SUCH AS THE CARS LISTED BELOW. RECALL ID # 57362 - AIR BAGS:FRONTAL RECALL DATE AUG 05, 2008 RECALL DATE: AUG 05, 2008 MODEL AFFECTED: 2006 BMW 3-SERIES SUMMARY: BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. CONSEQUENCES: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. REMEDY: DEALERS WILL REWORK THE FRONT PASSENGER SEAT SENSOR MAT SO THAT EXTERNAL FORCE APPLICATION TO THE SEAT DOES NOT CAUSE A CRACK TO THE MAT. THE RECALL BEGAN ON NOVEMBER 6, 2008. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. POTENTIAL UNITS AFFECTED: 200000 NOTES: BMW OF NORTH AMERICA, LLC
NHTSA complaint #10455361 — an unverified report by a vehicle owner.