Owners have filed 12 complaints
about the 2012 BMW 5 Series with NHTSA between 2012 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the BMW 5 Series. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2012 BMW 5 Series
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
325.0%
Median failure at 34,500 miles
Engine & Cooling
325.0%
Median failure at 58,700 miles
Tires
216.7%
Median failure at 9,100 miles
Windows, Mirrors & Wipers
216.7%
Median failure at 37,000 miles
Other & Unspecified
18.3%
Median failure at 98,000 miles
Airbags
18.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
110.0%
10,000 – 24,999 miles
220.0%
25,000 – 49,999 miles
330.0%
50,000 – 74,999 miles
330.0%
75,000 – 99,999 miles
110.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2012peak 2Jul 2019
NHTSA investigations into the 2012 BMW 5 Series
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE13030Opened 6 Sep 2013Closed 25 Oct 2013SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the ca...
Recalls on the 2012 BMW 5 Series
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202446878,381 units in Canada
Engine
Issue: On certain vehicles, fluid from the positive crankcase ventilation (PCV) system could leak on the intake air hose. As a result, the fluid could enter the electrical connector for the water pump and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, BMW advises you to park your vehicle outdoors and away from other vehicles or structures until the recall repairs are completed. BMW will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the water pump and electrical connector. The dealer will also install a shield on the connector.
Recall 20153432,966 units in Canada
Electrical
Certain vehicles, which were parked at the port of entry in Halifax during the ice storms in February 2015, may have been exposed to excessive standing water and salt for an extended period due to this isolated environmental incident. Certain MINI models could have corrosion at the starter motor power supply cable connectors, which could lead to the inability to restart the engine following an engine shutdown by the start-stop (MSA) system, increasing the risk of crash causing injury in a traffic situation. On certain BMW models, the lubrication of some internal components within the steering rack may have been exposed to excessive water or salt which could result in higher than normal steering effort or steering binding, increasing the risk of a crash causing injury and/or damage to property. In addition, electrical wires and/or connectors in all affected vehicles may have been exposed to water or salt, which could lead to increased electrical system resistance, and increase the risk of fire causing injury and/or damage to property. Correction: Owners should contact their selling Retailer regarding this recall. Affected vehicles will be inspected. Some vehicles will be taken out of service immediately and owners will be provided with temporary transportation until a new replacement vehicle is available. All other vehicles are cleared of this safety concern and may continue to be driven until a new replacement vehicle is available. Due to potential concerns about long term ve
Recall 201412720,022 units in Canada
Engine
On certain vehicles, housing bolts for the variable camshaft timing system could break, allowing camshaft timing to deviate. If this occurs, the engine would revert to "limp home mode", limiting available engine power. This could increase the risk of a collision causing injury and/or damage to property. Correction: Dealers will replace affected bolts.
Recall 20133309,406 units in Canada
Brakes
On certain vehicles, a defect in manufacturing could result in a loss of oil supply to the vacuum pump. If this were to occur, the vacuum pump could fail, causing a loss of power assist to the braking system. This could cause increased stopping distances, possibly resulting in a crash causing injury and/or damage to property. Correction: Dealers will install a camshaft seal disk locking ring.
In the owners' own words, exactly as filed with NHTSA.
at 72,000 milesRaleigh, NC
ENGINE
I WAS DRIVING MY CAR ON A ROAD WHEN A WARNING LIGHT CAME ON. I PARKED THE CAR HOME, SINCE I WAS CLOSE TO HOME. THE SAME WEEK I TOOK THE CAR TO A BMW SPECIALIST BECAUSE THERE WAS A NOISE COMING FROM THE ENGINE. AFTER $467.00 SPENT ON LABOR, JUST TO TELL ME I NEED A NEW ENGINE. THIS CAR HAS 72K MILES. THIS IS A CAR THAT I ONLY DROVE ON WEEKENDS AND NOT EVERY WEEKEND. THE CAR IS NOW PARKED IN MY GARAGE BECAUSE TO REPAIR IT IT WILL COST ME $11K. I HAVE HEARD THIS COMPLAINT FROM SEVERAL BMW OWNERS. THE CAR STILL RUNS BUT THE NOISE WILL NO GO AWAY.
NHTSA complaint #11231813 — an unverified report by a vehicle owner.
at 40,000 milesWestwood, MA
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY OVERHEATED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO EXERCISE CAUTION IN THE EVENT THAT THE VEHICLE MAY HAVE REDUCED ENGINE POWER AND WAS UNCERTAIN IF THE FAILURE WOULD RESULT IN A FIRE. BMW GALLERY OF NORWOOD (918 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062, (888) 441-2338) WAS NOTIFIED OF THE FAILURE, BUT HAD NOT SPECIFIED IF THE FAILURE WAS RELATED TO ANY RECALL CAMPAIGNS OR TECHNICAL SERVICE BULLETINS. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #11176482 — an unverified report by a vehicle owner.
at 98,000 milesDelaware, OH
UNKNOWN OR OTHER
I HAD AN ISSUE WITH THE TIMING CHAIN ON THIS VEHICLE. I DO BELIEVE THIS IS A SAFETY ISSUE. CAR FAILS WITH VERY LITTLE WARNING WHILE THE CAR IS BEING DRIVEN. IT IS NOT A QUESTION OF MAINTENANCE BUT OF A SPECIFIC MANUFACTURING FAULT. HOW WOULD ONE KNOW OF A DEFECT UNTIL SOMETHING GOES WRONG. THEN THE MANUFACTURER DOESN'T TAKE BLAME. MANUFACTURER KNEW ABOUT THE PROBLEM BUT DID NOT LET OWNERS KNOW ABOUT THE PROBLEM UNTIL SOMETHING HAPPENS WHILE DRIVING. BMW HAS SINCE REDESIGNED THE ENGINE BUT WHAT ABOUT THE EXISTING CARS WITH THE ISSUE?
NHTSA complaint #11080146 — an unverified report by a vehicle owner.
Upatoi, GA
POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH THE DEALER, BMW OF COLUMBUS, GEORGIA, AND WAS INFORMED THAT PARTS WERE ORDERED FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10993684 — an unverified report by a vehicle owner.
Upatoi, GA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH THE DEALER, BMW OF COLUMBUS, GEORGIA, AND WAS INFORMED THAT PARTS WERE ORDERED FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10993684 — an unverified report by a vehicle owner.
at 58,700 milesBlacksburg, VA
POWER TRAIN
I WAS DRIVING AT ABOUT 65 MPH ON A HIGHWAY UPHILL, ENGINE COMPLETELY STALLED, NO POWER, GOT A MESSAGE "DRIVE-TRAIN MALFUNCTION, NO MAXIMUM OUTPUT, DRIVE MODERATELY". I WAS SURROUNDED BY CARS/SEMI TRUCKS, VERY DANGEROUS SITUATION. MANAGED TO PULL OVER ON THE SHOULD. COULD NOT RESTART CAR, GOT A MESSAGE "AUTOMATIC START/STOP DEACTIVATED: ENGINE WILL NOT START AUTOMATICALLY. PRESS THE START/STOP BUTTON TO START THE ENGINE." ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY RESTARTED THE CAR. CONTINUED TO DRIVE ON THE HIGHWAY FOR ABOUT 10 MILES @ 60-65 MPH. AT A LOCAL STREET, AS I SLOWED DOWN TO APPROACH A TRAFFIC LIGHT, ENGINE STALLED AGAIN, NO POWER, CAR STOPPED IN THE MIDDLE OF ROAD, GOT THE TWO SAME MESSAGES, COULD NOT START CAR. ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY STARTED THE CAR.
NHTSA complaint #10895472 — an unverified report by a vehicle owner.
at 58,700 milesBlacksburg, VA
ENGINE
I WAS DRIVING AT ABOUT 65 MPH ON A HIGHWAY UPHILL, ENGINE COMPLETELY STALLED, NO POWER, GOT A MESSAGE "DRIVE-TRAIN MALFUNCTION, NO MAXIMUM OUTPUT, DRIVE MODERATELY". I WAS SURROUNDED BY CARS/SEMI TRUCKS, VERY DANGEROUS SITUATION. MANAGED TO PULL OVER ON THE SHOULD. COULD NOT RESTART CAR, GOT A MESSAGE "AUTOMATIC START/STOP DEACTIVATED: ENGINE WILL NOT START AUTOMATICALLY. PRESS THE START/STOP BUTTON TO START THE ENGINE." ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY RESTARTED THE CAR. CONTINUED TO DRIVE ON THE HIGHWAY FOR ABOUT 10 MILES @ 60-65 MPH. AT A LOCAL STREET, AS I SLOWED DOWN TO APPROACH A TRAFFIC LIGHT, ENGINE STALLED AGAIN, NO POWER, CAR STOPPED IN THE MIDDLE OF ROAD, GOT THE TWO SAME MESSAGES, COULD NOT START CAR. ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY STARTED THE CAR.
NHTSA complaint #10895472 — an unverified report by a vehicle owner.
at 47,000 milesHoward Beach, NY
VISIBILITY/WIPER
MY WINDSHIELD WIPERS MOVE ON THEIR OWN, THEY TURN ON AND OFF AS THEY PLEASE. BROUGHT THE CAR IN TWICE SO FAR AND BMW SERVICE CANNOT FIND THE PROBLEM.
NHTSA complaint #10619156 — an unverified report by a vehicle owner.
at 27,000 milesColumbia, SC
VISIBILITY/WIPER
MY CAR WAS PARKED DURING A HAIL STORM. DURING THE STORM, THE BACK WINDSHIELD SHATTERED INTO A THOUSAND PIECES. THANK GOD NO ONE WAS IN THE VEHICLE AT THE TIME OF THE HAIL STORM! IT WAS MY UNDERSTANDING THAT THESE WINDSHIELDS ARE MADE OF SAFETY GLASS, THAT IS DESIGNED TO ABSORB ANY IMPACT, CRACK, AND STAY IN 1 PIECE. HOWEVER, QUITE THE OPPOSITE HAPPENED (I HAVE PICTURES), WHERE THE ENTIRE BACK GLASS BASICALLY EXPLODED AND GLASS PIECES WENT FLYING EVERYWHERE. THERE WERE EVEN PIECES OF GLASS ON THE FRONT FLOOR BOARD AND DASHBOARD. THIS MUST BE A DEFECT AND COULD HAVE BEEN A POTENTIAL LIFE THREATENING EVENT IF ANYONE HAPPENED TO BE IN THE VEHICLE DURING THIS STORM!
NHTSA complaint #10604762 — an unverified report by a vehicle owner.
at 7,200 milesDallas, TX
TIRES
BMW 550XI, NORMAL DRIVING, TIRE PRESSURE INDICATOR CAME ON, CAR BECAME UNSTABLE. PARKED VEHICLE AND OBSERVED LARGE BUBBLE IN FRONT RIGHT TIRE SIDEWALL HAD SPLIT, CAUSING RAPID DEFLATION. NO ROAD HAZARDS WERE INVOLVED, MECHANIC STATES THAT THESE TIRES GET SIDEWALL BUBBLES ALL THE TIME.
NHTSA complaint #10534315 — an unverified report by a vehicle owner.
at 11,000 milesSeattle, WA
TIRES
THREE TIRE BUBBLES, FIRST AT 11,000 MILES, TWO MORE AT 12,000. ORIGINAL TIRES ON BMW 535XI SPORT. "GOODYEAR EAGLE LS-2 RUNONFLAT" 245/40R19 BMW QUICKLY REPLACED FOUR TIRES WITH MICHELIN, AT PRORATED COST, SO THEY KNOW THE PROBLEM. TIRES MUST BE RECALLED FOR SAFETY!!!!!!!!!
NHTSA complaint #10520720 — an unverified report by a vehicle owner.
at 10,300 milesUpper Saddle River, NJ
POWER TRAIN
TL* THE CONTACT OWNS A 2012 BMW 550IX EQUIPPED WITH GOODYEAR EAGLE P245/40/R19. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AN ALERT ON HIS DASHBOARD ILLUMINATED INSTRUCTING HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN MORE THAN 50 MILES AS THE TIRE WAS GOING FLAT. THIRTY MILES LATER THE VEHICLE WAS STOPPED AND THE FRONT DRIVER SIDE TIRE HAD DEVELOPED A BUBBLE ON THE SIDEWALL, WHICH CAUSED THE TIRE TO SHRED. THE VEHICLE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER OF THE VEHICLE WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE TIRES HAD NOT BEEN REPLACED. UPDATED 12/14/12 *BF THE CONSUMER REPLACED ALL FOUR TIRES WITH MICHELIN TIRES. THE CONSUMER STATED TWO OF THE ORIGINAL FOUR TIRES DEVELOPED BUBBLES ON THE SIDEWALL. ON TWO OCCASIONS, THE DRIVE TRAIN MALFUNCTIONED. THE VIDEO SCREEN FLASHED A MESSAGE INSTRUCTING THE CONSUMER TO RETURN THE VEHICLE TO THE DEALER. IN THE PROCESS, THE VEHICLE LOST A CONSIDERABLE AMOUNT OF POWER OUTPUT AND SHOOK VIOLENTLY WHEN DRIVEN OVER 30 MPH. UPDATED 07/09/13
NHTSA complaint #10482194 — an unverified report by a vehicle owner.