Owners have filed 40 complaints
about the 2003 BMW 525I with NHTSA between 2003 and 2021.
The largest single group is the airbags.
Across this model's run it ranks 2 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the BMW 525I. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 67
39% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
14.3%
10,000 – 24,999 miles
417.4%
25,000 – 49,999 miles
730.4%
50,000 – 74,999 miles
521.7%
75,000 – 99,999 miles
14.3%
100,000 – 149,999 miles
313.0%
150,000+ miles
28.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2003peak 6Sep 2021
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesArlington, TXCrash
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. WHILE DRIVING 40 MPH, THE DRIVER VEERED AND CRASHED INTO A CURB. THE DRIVER SIDE AIR BAGS FAILED TO DEPLOY, THE PASSENGER SIDE DOOR AIR BAG DEPLOYED, BUT THE PASSENGER SIDE HEAD LINER AIR BAG DID NOT FULLY DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS INSPECTED BY AN ENGINEER FROM THE MANUFACTURER WHO STATED THAT THE AIR BAGS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 12/03/15*LJ
NHTSA complaint #10760750 — an unverified report by a vehicle owner.
at 180,000 milesGarden Grove, CACrash
SEATS
DRIVER SEAT AND PASSENGER POWER MOTOR OF SEAT NOT WORKING, AND CAN I ASKING IF I BUY THIS CAR FROM DEALER USED CAR,THIS CAR HAVE 5 RECALL,,THE DEALER DON'T TELL ME ABOUT THE CAR HAVE RECALL, THAT ILLEGAL OR LEGAL , IF ILLEGAL WITH CUSTOMER,WHERE AND WHAT THE OFFICES CAN I DO COMPLAIN REPORT THIS DEALER,,THANKS
NHTSA complaint #10568061 — an unverified report by a vehicle owner.
at 25,000 milesReston, VA1 injured
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS HELPING A PASSENGER OUT OF THE PASSENGER SEAT OF MY 2003 BMW 525I WHEN THE PASSENGER ACCIDENTLY BUMPED THE THE AUTO-UP WINDOW BUTTON. THE DOOR WAS OPEN, THE WINDOW WAS DOWN, AND I HAD FINGER IN THE WAY OF THE NOW CLOSING WINDOW. ALL OFF A SUDDEN THE WINDOW CHOPPED OFF A DIGIT OF MY PINKY FINGER. MY FINGER WAS NOT RECOGNIZED BY THE PINCH PROTECTION SAFETY FEATURE. HOW THIS COULD HAVE BEEN PREVENTED: IF AUTO-UP FEATURE WAS DEACTIVATED WHEN DOOR IS OPEN, BUTTON TO OPEN CLOSE WINDOW COULD BE DESIGNED SO YOU HAVE TO PULL UP TO CLOSE WINDOW, PINCH-PROTECTION SYSTEM THAT PROTECTS FINGERS, AND PERHAPS A WARNING SIGN ON THE WINDOW THAT IT IS CAPABLE OF CUTTING OFF FINGERS.
NHTSA complaint #10440895 — an unverified report by a vehicle owner.
at 26,000 milesSmithtown, NY2 injured
STRUCTURE
2003 BMW 525I 11 MONTHS AGO BROUGHT IN DUE TO WATER AND MOLD IN REAR FLOOR DEALER FOUND MOLD, DOOR PANELS CRUMBLING FROM WATER AND CLAIMED NEEDED TO REPLACE VAPOR BARRIERS. WANTED TO CHARGE ME $4,000 OR SO I FOUGHT AND BMW FURNISHED PARTS I PAID LABOR OVER 1200.00 WHEN ASKED THEY CLAIM NEVER SAW PROBLEM IN PAST, AND WAS DUE TO POOR ADHESIVE ON VAPOR BARRIERS, NOW 2 WEEKS AGO SAME PROBLEM. MY WIFE HAS BEEN HAVING MEDICAL PROBLEMS AS WELL AS I AND THEY ARE DUE TO TOXIC MOLD SYNDROME. DEALER REFUSES TO ADMIT THIS IS A MAJOR PROBLEM THRU ALL MODEL AND YEARS WHICH I HAVE RESEARCHED AND CONFIRMED THEY DEMANDED THE LOANER CAR BACK AND NOW THE RENTAL CAR, THEY WANT MY VEHICLE OFF THEIR LOT OBVIOUSLY, I SIMPLY WANTED A WRITTEN CONFIRMATION THAT THEIR IS NO MOLD AND THEY REFUSE, AN INVESTIGATOR FROM BMW WAS THERE AND HEAD OFFICE CLAIMS HIS REPORT WILL NOT REACH THEM FOR 2 WEEKS... I NOW HAVE LUNG ISSUES AS DOES MY WIFE ALONG WITH 8 SYPTOMS DOCUMENTED SINCE 2005 FROM PHYSICIANS CONFIRMING TOXIC MOLD EXPOSURE AND SYNDROME. THE DEALER AND BMW REFUSE TO ADMIT AND RESPONSIBLITIY OR KNOWLEDGE OF THIS PROBLEM HOWEVER LOOKING ON INTERNET IT IS WIDESPREAD, NOT EVEN AN APOLOGY. I HAVE CONTACT THE EPA AND MEDIA TO EXPOSE THERE TOTAL LACK OF ETHICS, HONEST AND CONCERN FOR THE HEALTH OF CONSUMERS.
NHTSA complaint #10395342 — an unverified report by a vehicle owner.
at 58,000 milesGreenville, SC1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2003 BMW 525I. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT AND REAR AIR BAGS ON THE DRIVER SIDE SUDDENLY DEPLOYED. THE CONTACT NOTICED THAT THE HAZARD LIGHTS BLINKED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000 AND THE CURRENT MILEAGE IS APPROXIMATELY 59,000. UPDATED EVOQ 01/04/11 UPDATED 01/14/11 *BF THE POLICE REPORT REFUSED THE CONSUMERS REQUEST FOR AN ACCIDENT REPORT AS THE OFFICER STATED THERE WAS NO DAMAGE TO THE CONSUMERS VEHICLE. UPDATED 04/19/11
NHTSA complaint #10367057 — an unverified report by a vehicle owner.
at 45,000 milesArcadia, CAFire
SEATS
I WAS DRIVING ON THE FREEWAY AND TURNED THE SEAT HEATER ON. AFTER ABOUT 5 MINUTES INTO MY DRIVE, I STARTED TO SMELL SMOKE AND THEN SAW SMOKE IN THE CAR. I PULLED OVER AND SAW THAT THE SEAT WAS CATCHING ON FIRE. I TURNED THE SEAT HEATER OFF AND DOUSED THE FIRE WITH WATER.
NHTSA complaint #10259104 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
North Olmsted, OH
VEHICLE SPEED CONTROL
Abs module failure trifecta abs light traction amd brake light. Sometimes used to auto Accelerate when brake was pressed and cruise control doesnt work
NHTSA complaint #11432446 — an unverified report by a vehicle owner.
North Olmsted, OH
EXTERIOR LIGHTING
GM3 Body module failure interior lights dont function, alarm whipers sprayers locks doors dont funtion
NHTSA complaint #11432444 — an unverified report by a vehicle owner.
North Olmsted, OH
ELECTRICAL SYSTEM
GM3 Body module failure interior lights dont function, alarm whipers sprayers locks doors dont funtion
NHTSA complaint #11432444 — an unverified report by a vehicle owner.
North Olmsted, OH
ELECTRICAL SYSTEM
Abs module failure trifecta abs light traction amd brake light. Sometimes used to auto Accelerate when brake was pressed and cruise control doesnt work
NHTSA complaint #11432446 — an unverified report by a vehicle owner.
North Olmsted, OH
SERVICE BRAKES
Abs module failure trifecta abs light traction amd brake light. Sometimes used to auto Accelerate when brake was pressed and cruise control doesnt work
NHTSA complaint #11432446 — an unverified report by a vehicle owner.
North Olmsted, OH
VISIBILITY/WIPER
GM3 Body module failure interior lights dont function, alarm whipers sprayers locks doors dont funtion
NHTSA complaint #11432444 — an unverified report by a vehicle owner.
Sacramento, CA
ELECTRICAL SYSTEM
I was driving and antitheft system went off while driving. Then wiper failed to work. I was told by dealer mechanic that the body control module was failing and advised not to drive the car because the antitheft system may cause the car to stop and the wiper system will stop when raining causing multiple accidents.
NHTSA complaint #11419808 — an unverified report by a vehicle owner.
Centerpoint, AL
AIR BAGS
BAD AIR BAG
NHTSA complaint #11015392 — an unverified report by a vehicle owner.
at 132,000 milesSacramento, CA
VISIBILITY/WIPER
MODULE FAILS THAT CONTROLS WINDSHIELD WIPERS. IF RAINING, THERE WOULD BE NO VISIBLITY AND WOULD RESULT IN AN ACCDENT. THIS HAPPENED WHEN THE CAR WAS MOVING.
NHTSA complaint #10892706 — an unverified report by a vehicle owner.
Anaheim, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ
NHTSA complaint #10852953 — an unverified report by a vehicle owner.
Duarte, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10825114 — an unverified report by a vehicle owner.
Temecula, CA
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10824029 — an unverified report by a vehicle owner.
South Holland, IL
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10779129 — an unverified report by a vehicle owner.
Davie, FL
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10764161 — an unverified report by a vehicle owner.
at 150,000 milesArlington, TXCrash
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. WHILE DRIVING 40 MPH, THE DRIVER VEERED AND CRASHED INTO A CURB. THE DRIVER SIDE AIR BAGS FAILED TO DEPLOY, THE PASSENGER SIDE DOOR AIR BAG DEPLOYED, BUT THE PASSENGER SIDE HEAD LINER AIR BAG DID NOT FULLY DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS INSPECTED BY AN ENGINEER FROM THE MANUFACTURER WHO STATED THAT THE AIR BAGS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 12/03/15*LJ
NHTSA complaint #10760750 — an unverified report by a vehicle owner.
at 20,000 milesTemecula, CA
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT STATED THAT WHILE STARTING THE IGNITION THE AIR BAG WARNING LIGHT ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #10693622 — an unverified report by a vehicle owner.
at 180,000 milesGarden Grove, CACrash
SEATS
DRIVER SEAT AND PASSENGER POWER MOTOR OF SEAT NOT WORKING, AND CAN I ASKING IF I BUY THIS CAR FROM DEALER USED CAR,THIS CAR HAVE 5 RECALL,,THE DEALER DON'T TELL ME ABOUT THE CAR HAVE RECALL, THAT ILLEGAL OR LEGAL , IF ILLEGAL WITH CUSTOMER,WHERE AND WHAT THE OFFICES CAN I DO COMPLAIN REPORT THIS DEALER,,THANKS
NHTSA complaint #10568061 — an unverified report by a vehicle owner.
Chapel Hill, NC
EXTERIOR LIGHTING:TAIL LIGHTS
2003 BMW 525I. CONSUMER WRITES IN REGARDS TO POTENTIAL FIRE IN TAIL LIGHT ASSEMBLY. *SMD THE CONSUMER STATED THE VEHICLE FAILED INSPECTION, DUE TO A FAULTY LEFT TAIL LIGHT. THE LIGHT WAS REPAIRED. HOWEVER, THE ENTIRE TAIL LIGHT ASSEMBLY/HOUSING HAD TO BE REPLACED, RATHER THAN JUST REPLACING A BULB. THE MECHANIC EXPLAINED TO THE CONSUMER THAT A CONNECTOR HAS MELTED ONTO THE TAIL LIGHT ASSEMBLY AND THE WIRING WAS DAMAGED.
NHTSA complaint #10498622 — an unverified report by a vehicle owner.
at 127,000 milesSAN Diego, CA
EXTERIOR LIGHTING
I HAVE A COMPLETE FAILURE OF THE PASSENGER(RIGHT) SIDE TAIL LIGHT ASSEMBLY ON OUR 2003 BMW 525I. THE TAIL LIGHT IS CONNECTED TO A WIRING HARNESS VIA A CONNECTOR. ONE OF THE CONNECTOR PINS HAS BEEN OVERHEATED BY THE ELECTRICAL CURRENT AND HAS BEEN BURNT TO A CRISP. THIS EXACT PROBLEM HAS FORCED BMW TO DO A RECALL IN 2011 ON THE 3-SERIES OF AUTOMOBILES AND YET THEY HAVE IGNORED THE SAFETY OF SERIES-5 OWNERS AND HAVE YET TO ISSUE A RECALL FOR THIS HIGHLY DANGEROUS COMPONENT FAILURE. THIS FAILURE CAUSES THE DRIVER INTO BELIEVING THAT THEY HAVE WORKING TURN SIGNALS WHEN IN ACTUALITY THEY DO NOT. THE VEHICLE STILL PROVIDES THE SOUNDS AND SIGHTS OF A DIRECTIONAL BEING USED, HOWEVER, THE LIGHTING SYSTEM IS DEAD.
NHTSA complaint #10448852 — an unverified report by a vehicle owner.
at 25,000 milesReston, VA1 injured
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS HELPING A PASSENGER OUT OF THE PASSENGER SEAT OF MY 2003 BMW 525I WHEN THE PASSENGER ACCIDENTLY BUMPED THE THE AUTO-UP WINDOW BUTTON. THE DOOR WAS OPEN, THE WINDOW WAS DOWN, AND I HAD FINGER IN THE WAY OF THE NOW CLOSING WINDOW. ALL OFF A SUDDEN THE WINDOW CHOPPED OFF A DIGIT OF MY PINKY FINGER. MY FINGER WAS NOT RECOGNIZED BY THE PINCH PROTECTION SAFETY FEATURE. HOW THIS COULD HAVE BEEN PREVENTED: IF AUTO-UP FEATURE WAS DEACTIVATED WHEN DOOR IS OPEN, BUTTON TO OPEN CLOSE WINDOW COULD BE DESIGNED SO YOU HAVE TO PULL UP TO CLOSE WINDOW, PINCH-PROTECTION SYSTEM THAT PROTECTS FINGERS, AND PERHAPS A WARNING SIGN ON THE WINDOW THAT IT IS CAPABLE OF CUTTING OFF FINGERS.
NHTSA complaint #10440895 — an unverified report by a vehicle owner.
at 100,825 milesLOS Angeles, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE CHECK TRANSMISSION FAILSAFE MESSAGE ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION BECAME STUCK IN THIRD GEAR AND DECELERATED UNTIL IT STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,825.
NHTSA complaint #10430075 — an unverified report by a vehicle owner.
at 26,000 milesSmithtown, NY2 injured
STRUCTURE
2003 BMW 525I 11 MONTHS AGO BROUGHT IN DUE TO WATER AND MOLD IN REAR FLOOR DEALER FOUND MOLD, DOOR PANELS CRUMBLING FROM WATER AND CLAIMED NEEDED TO REPLACE VAPOR BARRIERS. WANTED TO CHARGE ME $4,000 OR SO I FOUGHT AND BMW FURNISHED PARTS I PAID LABOR OVER 1200.00 WHEN ASKED THEY CLAIM NEVER SAW PROBLEM IN PAST, AND WAS DUE TO POOR ADHESIVE ON VAPOR BARRIERS, NOW 2 WEEKS AGO SAME PROBLEM. MY WIFE HAS BEEN HAVING MEDICAL PROBLEMS AS WELL AS I AND THEY ARE DUE TO TOXIC MOLD SYNDROME. DEALER REFUSES TO ADMIT THIS IS A MAJOR PROBLEM THRU ALL MODEL AND YEARS WHICH I HAVE RESEARCHED AND CONFIRMED THEY DEMANDED THE LOANER CAR BACK AND NOW THE RENTAL CAR, THEY WANT MY VEHICLE OFF THEIR LOT OBVIOUSLY, I SIMPLY WANTED A WRITTEN CONFIRMATION THAT THEIR IS NO MOLD AND THEY REFUSE, AN INVESTIGATOR FROM BMW WAS THERE AND HEAD OFFICE CLAIMS HIS REPORT WILL NOT REACH THEM FOR 2 WEEKS... I NOW HAVE LUNG ISSUES AS DOES MY WIFE ALONG WITH 8 SYPTOMS DOCUMENTED SINCE 2005 FROM PHYSICIANS CONFIRMING TOXIC MOLD EXPOSURE AND SYNDROME. THE DEALER AND BMW REFUSE TO ADMIT AND RESPONSIBLITIY OR KNOWLEDGE OF THIS PROBLEM HOWEVER LOOKING ON INTERNET IT IS WIDESPREAD, NOT EVEN AN APOLOGY. I HAVE CONTACT THE EPA AND MEDIA TO EXPOSE THERE TOTAL LACK OF ETHICS, HONEST AND CONCERN FOR THE HEALTH OF CONSUMERS.
NHTSA complaint #10395342 — an unverified report by a vehicle owner.
at 58,000 milesGreenville, SC1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2003 BMW 525I. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT AND REAR AIR BAGS ON THE DRIVER SIDE SUDDENLY DEPLOYED. THE CONTACT NOTICED THAT THE HAZARD LIGHTS BLINKED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000 AND THE CURRENT MILEAGE IS APPROXIMATELY 59,000. UPDATED EVOQ 01/04/11 UPDATED 01/14/11 *BF THE POLICE REPORT REFUSED THE CONSUMERS REQUEST FOR AN ACCIDENT REPORT AS THE OFFICER STATED THERE WAS NO DAMAGE TO THE CONSUMERS VEHICLE. UPDATED 04/19/11
NHTSA complaint #10367057 — an unverified report by a vehicle owner.
at 29,600 milesSAN Jose, CA
ELECTRICAL SYSTEM
I WAS DRIVING ALONG THE FREEWAY WHEN ALL OF A SUDDEN MY CAR ENGINE STARTED TO RUN VERY ROUGH AND THE SERVICE ENGINE LIGHT CAME ON. MY CAR HAVE TO BE TOWED TO THE BMW DEALERSHIP AND I WAS TOLD THE ALL OF THE IGNITION COILS HAVE TO BE REPLACED. MY CAR THEN HAD ONLY 29K+ MILES.
NHTSA complaint #10307921 — an unverified report by a vehicle owner.
at 72,690 milesStillwater, MN
SEATS
UPON TURNING ON THE MANUFACTURER INSTALLED DRIVERS SEAT HEATER, THE DRIVERS SEAT HEATER SHORTED OUT CAUSING EXTREME HEAT AND SMOKE TO RISE FROM THE LEFT SIDE OF THE SEAT. ALTHOUGH THIS DID NOT CAUSE A FIRE, IT WAS EXTREMELY CLOSE TO CAUSING A FIRE. THE HEATER WAS TURNED OFF, AND THE SMOKE AND HEAT SUBSIDED. THERE WAS A SIGNIFICANT ELECTRICAL BURNING SMELL. CONTACTED A BMW MECHANIC WHO STATED THAT THIS WAS A COMMON OCCURRENCE AND A KNOWN ISSUE WITH BMW. HE CITED A CASE WHICH CAUSED A CUSTOMERS LEATHER SEAT TO BURN AND ALSO BURNED HIS SPORTS COAT. THE MECHANIC STATED THAT THIS PROBLEM HAPPENS OVERTIME DO TO THE BREAKDOWN OF THE WIRING WHICH IS CAUSED BY THE DRIVER GETTING INTO AND OUT OF THE VEHICLE. OVER TIME, THE WIRES RUB BARE CAUSING THE DETERIORATION OF THE WIRING AND THE INSULATION. THE WIRING IN TURN BUILDS RESISTANCE WITH THE IN ABILITY OF THE ELECTRICITY TO PASS THROUGH THE DAMAGE WIRING, WHICH CAUSES THE EXCESSIVE HEAT.
NHTSA complaint #10289698 — an unverified report by a vehicle owner.