I am reporting a safety-related failure involving the clutch system on my 2022 BMW M3. At approximately 26,000 miles when I purchased, I began experiencing clutch-related issues, including slipping and abnormal engagement. I brought the vehicle to the BMW dealership on two separate occasions to report these concerns, but the dealership dismissed the issue and did not document or inspect the clutch. At approximately 33,000 miles, while driving on the freeway, the clutch failed to properly engage and would not catch gears, creating an unsafe driving condition and placing myself and other motorists at risk. This loss of engagement occurred during normal driving and was not related to abuse, racing, or track use. After this incident, the dealership inspected the vehicle and discovered excessive clutch debris through the bellhousing inspection port, indicating accelerated and premature wear. The clutch and flywheel now require replacement. This issue was reported earlier but not documented, delaying diagnosis and allowing the clutch to degrade to a point where it created a safety hazard. I am concerned this represents a premature failure of a critical drivetrain component under normal driving conditions. I am submitting this complaint so the issue is formally documented as a potential safety defect.
NHTSA complaint #11714063 — an unverified report by a vehicle owner.
The contact owns a 2017 BMW M3. The contact stated that while driving at approximately 25 MPH, there was an abnormal banging sound coming from the vehicle. In addition, the vehicle failed to operate as designed, without warning. The vehicle was towed to the dealer where it was diagnosed that the driveshaft was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 18V713000 (Power Train). The approximate failure mileage was 53,000.
NHTSA complaint #11440045 — an unverified report by a vehicle owner.
I WAS DRIVING ON THE FREEWAY ACCELERATING WHEN I HIT APPROXIMATELY 75 MPH MY CAR WAS MAKING A LOUD REVVING SOUND AND METAL CLANKING SOUND IN MIDDLE AND SMOKE WAS COMING FROM THE FRONT AND BACK OF THE VEHICLE VERY THICK WHITE SMOKE ALL OF A SUDDEN MY CAR SLOWED DOWN AND ALL THE LIGHTS WERE BLINKING ON THE DASH ALMOST GOT INTO ACCIDENTS WHILE CARS AVOID HITTING! MY CAR WASN'T GOING OVER 5 10 MPH THERE WAS SO MUCH SMOKE WAS GETTING WORRIED,SOME HOW I MANAGED TO EXIT THE FREEWAY AND PARKED I WAS TOLD MY ENGLISH WAS BLOWN! MAINTENANCE WAS UP-TO-DATE ONLY DROVE IT ON THE WEEKENDS ONLY HAD 52,000 MILES NIGHTMARE 2011 BMW M3
NHTSA complaint #11390611 — an unverified report by a vehicle owner.
I INITIALLY EXPERIENCED ABRUPT CATASTROPHIC CLUTCH FAILURE THIS PAST DECEMBER 2019 WHEN WITHOUT ANY PRIOR WARNING. I DEPRESSED THE CLUTCH AND IT FAILED TO RELEASE LEAVING THE VEHICLE IN GEAR. FORTUNATELY I WAS ON A SECONDARY ROAD IN 2ND GEAR AND WAS ABLE TO BRING THE CAR A STOP AND THEN PUSHED IT TO THE SIDE OF THE ROAD. THE CAR WAS TOWED TO MORRISTOWN BMW IN MORRISTOWN NJ. BMW NA AGREED TO PROVIDE THE PARTS AND THE CLUTCH WAS REPAIRED. UNFORTUNATELY, LAST WEEK I AGAIN EXPERIENCED THE EXACT SAME ISSUE WITHOUT WARNING. I AM NOW TOLD THAT THE MASTER CYLINDER NEEDS TO BE REPLACED. MY CONCERN IS THAT IF THIS FAILURE HAD OCCURRED ON A MAJOR HIGHWAY AT SPEED. I WOULD HAVE LOST CONTROL OF THE VEHICLE WHICH WOULD HAVE BEEN LIFE THREATENING. AS THE CAR ONLY HAS 55,000 MILES, THERE ARE UNDOUBTEDLY OTHER 2013 M3 ON THE ROAD WHO'S DRIVERS ARE AT RISK FOR SIMILAR ABRUPT CATASTROPHIC FAILURE WITHOUT WARNING. I BELIEVE THAT THIS SHOULD BE INVESTIGATED AND BMW SHOULD BE CONTACTED TO COMMENT.
NHTSA complaint #11330176 — an unverified report by a vehicle owner.
KEEP HEARING A KNOCKING SOUND ON DRIVER SIDE WHEN GOING OVER BUMPS. FEELING VIBRATION UNDER CAR UNDER ACCELERATING AND BREAKING. CARBON FIBER ROOF LAMINATE PEELING OFF.
NHTSA complaint #11232137 — an unverified report by a vehicle owner.
SMG HYDRAULIC PUMP: I WAS DRIVING ON THE HIGHWAY AT 65 MPH IN THE #1 LANE AND MY CAR ALL OF A SUDDEN DROPPED OUT OF GEAR AND MY CAR STARTED TO COAST LOSING SPEED VERY FAST, I LOOKED AT MY SPEEDOMETER AND IT WAS 45 MPH. CARS WERE HONKING AND HIGH BEAMING ME BUT I WAS HELPLESS AND WAS TRYING TO MOVE TO THE RIGHT WITH MY HAZARD LIGHTS ON. ALL OF A SUDDEN THE CAR KICKED BACK INTO GEAR, I WAS ABLE TO ACCELERATE AND EXIT THE HIGHWAY. I WENT TO RESEARCH THE PROBLEM AND FOUND OUT IT IS A VERY COMMON SCARY PROBLEM THESE CARS HAVE. THERE ARE THOUSANDS OF COMPLAINTS ON THIS SUBJECT. VERY SCARY SITUATION, I AM GLAD MY KIDS OR WIFE WAS NOT DRIVING THE CAR AT THE TIME. I HOPE BMW STEPS UP TO THE PLATE AND PROACTIVELY TAKES CARE OF THIS BEFORE TRAGEDY STRIKES.
NHTSA complaint #11204872 — an unverified report by a vehicle owner.
THE SMG TRANSMISSION INTERMITTENTLY COMES OUT OF GEAR IN ANY SITUATION AND IS VERY DANGEROUS WHEN IN HEAVY TRAFFIC AND/OR ON A HIGHWAY AND LOOSE ALL POWER. I HAVE HAD SEVERAL CLOSE CALL ACCIDENTS AT HIGH SPEEDS. I HAVE READ MANY ARTICLES STATING THE SAME ISSUE WITH MANY OWNERS FOR THIS TYPE OF TRANSMISSION WITH A POSSIBLE DEFECTIVE HEAT SENSOR ON THE HYDRAULIC PUMP. BMW REFUSES TO RECOGNIZE THIS IS A FACTORY DEFECT AND FORCING OWNERS TO PAY OUT OF POCKET $3000 TO $4000 FOR A PUMP REPLACEMENT WITHOUT A GUARANTEE OF FIXING THE ISSUE. I AM STUCK WITH AN UNSAFE CAR AND CANNOT SELL IT THIS WAY.
NHTSA complaint #11084684 — an unverified report by a vehicle owner.
REAR SUBFRAME STRUCTURAL DAMAGE PER CLASS ACTION LAWSUIT BACCA V. BMW OF NORTH AMERICA, LLC, CASE NO. [XXX]. I BROUGHT MY VEHICLE FOR MAINTENACE REPAIRS AND INSPECTION AT A PRIVATE REPAIR SHOP AND NOTIFIED ME THAT THERE IS EVIDENCE OF REAR SUBFRAME DAMAGE DURING THEIR INSPECTION. BMW DID NOT NOTIFY ME OF THIS VERY TYPICAL ISSUE OF THEIR BMW 3 SERIES MODELS 1999-2006. THIS IS NOT A TYPICAL ISSUE IN AUTOMOTIVE MANUFACTURING AND SHOULD BE CONTINUED TO BE ADDRESS BY BMW NORTH AMERICA DUE TO THE COMPROMISE OF SAFETY TO THE OWNERS AND THE PUBLIC OF THESE VEHICLES. I HAVE ATTACHED A PDF OF THE CLASS ACTION LAWSUIT LETTER REGARDING THE STRUCTURAL ISSUES OF THE AUTOMOBILE. THIS OBVIOUSLY WAS NOT ADDRESSED BY BMW PROPERLY AND SHOULD BE CONTINUED TO BE ADDRESSED AS THE ISSUES ARE STILL RELEVANT UP TO NOW. THIS STILL RAISES A SAFETY ISSUE SINCE THESE MODELS ARE STILL BEING SOLD TODAY. I'VE ALSO ATTACHED A CURRENT PHOTO OF MY VEHICLE THAT SHOWS THE EVIDENCE OF STRUCTURAL DAMAGE UNDER THE REAR SUBFRAME OF THE VEHICLE. I WOULD GREATLY APPRECIATE YOU HELP IN GETTING THIS ISSUE RESOLVED WITH BMW OF NORTH AMERICA AS SO PREVENT FURTHER DAMAGE AND PREVENT ANY MAJOR ACCIDENT FROM HAPPENING. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11032048 — an unverified report by a vehicle owner.
WHILE DRIVING ON SURFACE STREET AT APPROX 35MPH I WAS FORCED TO SWERVE DUE TO BEING CUT OFF BY AN ADJACENT WRECKLESS VEHICLE. MY 2013 BMW E93, WITH JUST OVER 43,000 MILES, AND WHICH I HAD PURCHASED LESS THAN 30 DAYS PRIOR, IMMEDIATELY SHUT DOWN ENTIRELY WITHOUT WARNING. I WAS LITERALLY LEFT IN THE MIDDLE OF A BUSY STREET WITH ZERO FUNCTIONALITY. FROM ELECTRICAL TO EVERY ASPECT OF MECHANICAL, THERE WAS NO WARNING, NO FUNCTION OF ANY KIND. MY VEHICLES COMPLETELY UNEXPECTED FAILURE WAS SO SEVERE THAT IT REQUIRED MULTIPLE TOW TRUCKS IN ORDER TO LIFT THE REAR, AS IT HAD LOCKED UP ENTIRELY AND THE MOTOR SEIZED. UPON ARRIVING AT CENTER BMW (SHERMAN OAKS, CA), THEY CONFIRMED THE OBVIOUS COMPLETE FAILURE OF THE ENTIRE VEHICLE. THEIR MASTER MECHANIC, SHAUN, VERIFIED THE OIL WAS FULL AND CLEAN, AND NOTED THEY TOO RECEIVED NO ERROR CODES OR IDICATORS OF ANY KIND UPON IN DEPTH INSPECTION. THIS BMW DEALERSHIP & SERVICE CENTER IS AS BEWILDERED AS I AM. BECAUSE I HAD LITERALLY JUST PURCHASED THE VEHICLE, WITH A FULL WARRANTY, I NOTIFIED MY WARRANTY COMPANY RED AUTO WHOM SENT A 3RD PARTY INSPECTOR. WITHOUT ACTUALLY INSPECTING THE MOTOR, THE WARRANTY CO HAS DENIED MY CLAIM AND REFUSES TO DO ANYTHING FURTHER, CLAIMING IT IS A "PRE-EXISTING CONDITION" BASED ON ONLY REMOVING THE OIL PAN. HOWEVER, FINDINGS OF CENTER BMW'S MASTER MECHANIC DISPUTE THIS ENTIRELY. THIS REPORT, AS WELL AS THE DEALERSHIP INSPECTION REPORT AT THE TIME OF MY PURCHASE (LESS THAN 30 DAYS PRIOR) BOTH REFLECT THE VEHICLE AS WELL MAINTAINED PRIOR TO THIS CATASTROPHIC ENGINE SEIZE. I AM APPALLED TO HAVE A BASICALLY BRAND NEW BMW ENGINE IN COMPLETE FAILURE FOR NO ADVISABLE REASON. I AM WITHOUT VEHICLE AND WITH A $30,000 REPAIR ESTIMATE.
NHTSA complaint #11000637 — an unverified report by a vehicle owner.
TAKATA RECALL. REASONABLE TIME HAS PASSED SINCE THE AIRBAG RECALL. BUT I HAVE NOT HEARD AS TO WHEN THIS SAFETY ISSUE WILL BE RESOLVED.EVERY TIME I DRIVE THE CAR I FEEL I AM RISKING MY LIFE OR CHANCE FOR SERIOUS INJURY. BMW HAS BEEN COMPLETELY NEGLIGENT WITH REGARDS TO RESOLVING THIS ISSUE. BMW SHOULD TEMPORARILY REMEDY THE SITUATION BY REPLACING THE CAR WITH A SIMILAR VEHICLE. I NEED THIS TO BE RESOLVED NOW!!!. ALSO THE DRIVE TRAIN HAS A CLUNKING NOISE OF WHICH I HAVE BEEN COMPLAINING SINCE NEW. THEY HAVE MADE TEMPORARY ADJUSTMENT BUT THE PROBLEM STILL SURFACES. THIS HAPPENS WHEN I SHIFT GEARS EVEN AT SLOW SPEEDS (6 SPD MANUAL TRANSMISSION).
NHTSA complaint #11000438 — an unverified report by a vehicle owner.
INSPECTION BY TWO MECHANICS SHOWS CRACKS IN THE SUBFRAME HOLDING THE BACK WHEELS. THERE WAS A LEGAL CASE INVOLVING THIS DEFECT THAT WAS SETTLED BY BMW WHICH WAS TO FIX THE PROBLEM AND NOTIFY ALL OWNERS OF 3 SERIES BMW'S ABOUT THE DEFECT SO IT COULD BE FIXED. THEY NEVER INFORMED ME OF DEFECT AND HAVE STALED ON THE REPAIR.
NHTSA complaint #10860335 — an unverified report by a vehicle owner.
LOUD KNOCKING NOISE AND A TICKING NOISE THAT WHINED UP WHEN ACCELERATED AND SLOWLY WHINED DOWN WHEN THE ACCELERATOR IS RELEASED. IT APPEARS TO BE BAD ROD BEARING AND IT OCCURRED WITHIN AN HOUR OF AN OIL CHANGE AT THE DEALERSHIP. ACCORDING TO ONLINE FORUMS THIS IS NOT AN UNCOMMON OCCURRENCE.
NHTSA complaint #10852103 — an unverified report by a vehicle owner.
SMG TRANSMISSION LIGHT CAME ON AND RANDOMLY WENT INTO NEUTRAL WHILE DRIVING DOWN THE FOUR LANE AND ALMOST CAUSED AN ACCIDENT. LIGHT WENT OFF AND IT SEEMED FINE L FOR A COUPLE WEEKS AND SAME HAPPENED AGAIN WHEN I WAS ON THE INTERSTATE TAKING MY SON TO THE HOSPITAL. I CALLED BMW AND WAS INFORMED THAT THERE WASNT A RECALL ON THE TRANSMISSION AND THEREFORE IT ISNT DEEMED AN ISSUE ON THIER END. I TOLD THEM I WASNTED THIS REPORTED AND WAS TOLD THEY WOULD HAVE THE REPORT IN THIER SYSTEM. I WAS NOT AWARE UNTIL RECENTLY THAT YOU HAVE TO REPORT IT TO NHTSA. THE FORUMS I HAVE READ HAVE ALSO CALLED BMW AND REPORTED ISSUES. THEY MAY NOT BE AWARE THAT THEY HAVE TO REPORT IT TO NHTSA AND NOT BMW. VERY DISHEARTENING. I HAVE NOT BEEN ABLE TO ENJOY DRIVING MY CAR BECAUSE OF BMW WANTS ALMOST $6000.00 TO FIX THE ISSUE AND GIVE A 1 YR WARRANTY ON SOMETHING THEY KNOW TO BE AN ISSUE WITH THESE TRANSMISSIONS. THEY OFFER NO ASSISTANCE WITH EXPENSE WITH THIS WELL KNOW ISSUE.
NHTSA complaint #10779500 — an unverified report by a vehicle owner.
ENGINE BEGAN SUDDENLY MAKING A VERY LOUD KNOCKING SOUND WITHOUT ANY WARNING, AND I DROVE IT STRAIGHT TO SANDY SANSING BMW SERVICE CENTER, WHERE THEY STATED THAT THE VEHICLE HAS SUFFERED A CATASTROPHIC CRANK BEARING FAILURE. THE ENGINE HAS TO BE REPLACED NOW... CAR HAS BEEN METICULOUSLY MAINTAINED AND ALWAYS SERVICED AT BMW DEALERS SINCE IT WAS NEW... A CAR WITH 56K MILES ON IT SHOULD NOT HAVE SUCH AN EXTREME FAILURE IN THIS NATURE...
NHTSA complaint #10712972 — an unverified report by a vehicle owner.
2011 BMW DCT M3 ENGINE TURNS OFF BY IT SELF WHILE DRIVING THROUGH INTERSECTION. TRANSMISSION GOES INTO NEUTRAL. "N" POPS UP ON THE CENTER COCKPIT. STEERING WHEEL LOCK. BRAKES WORK. HAD TO MAINTAIN FOOT ON BRAKES. HAVE TO PUSH "ENGINE START" BUTTON. CAR STARTS UP AGAIN. ENGINE STALLING AND SHUTTING OFF IS A SAFETY HAZARD, ESPECIALLY IF THE CAR IS IN MOTION. COULD CAUSE DEATH TO END USERS OR OTHER PEOPLE. CAN CAUSE PROPERTY DAMAGES AS WELL. THIS HAS HAPPEN TWICE WITHIN A 8 WEEK PERIOD. MOST RECENTLY ON NOV 26,2014 APPROXIMATELY 430PM BMW "AUTO START STOP FUNCTION" RULED OUT BECAUSE THE LED LIGHT ABOVE THE BUTTON IS LIT, FUNCTION IS DISABLE.
NHTSA complaint #10661151 — an unverified report by a vehicle owner.
INCIDENT 1 I WAS MAKING A LEFT TURN AFTER THE SIGNAL AND ENTERING INTO THE FREEWAY AT 25 MPH, AND DURING THE TURN, THERE WAS A SLIGHT INCLINATION IN THE ROAD LIKE A BUMP AND THE CAR LANDED ON THE FRONT RIGHT WHEEL AND IMMEDIATELY THE I LOST STEERING CONTROL AND HAD DSC (DYNAMIC STABILITY CONTROL) AND BRAKE WARNING AND I WAS THIS CLOSE TO GETTING RAMMED BY A TRUCK FROM BEHIND AND I HURT MY HAND DURING THIS EVENT BECAUSE I COULD HARDLY STEER MY CAR AND BARELY PULLED ON TO THE CURB OF THE FREEWAY. HOW CAN A BMW BE SO DELICATE, IT CANT HANDLE A BUMP AND IF IT CANNOT, THEN WHY DID I LOOSE STEERING CONTROL ? INCIDENT 2 2 WEEKS BEFORE THIS INCIDENT HAD A CLUTCH BEARING FAILURE, WHICH RESULTED IN THE CLUTCH PEDAL STUCK TO THE FLOOR AND DID AND RETRIEVE, I COULD NOT CHANGE THE GEAR AND ALMOST RAN INTO ANOTHER ACCIDENT BECAUSE THE CAR CAME TO A HALT IN THE MIDDLE OF THE ROAD. THE VEHICLE IS PRE-CERTIFIED BY BMW AND IT'S BEEN ONLY 4 MONTHS SINCE I PURCHASED THE VEHICLE.
NHTSA complaint #10637297 — an unverified report by a vehicle owner.
WHILE TURNING AT A SLOW SPEED LEFT OR RIGHT THE DIFFERENTIAL BEGINS TO MAKE GRINDING AND CLUNKING NOISE. INSPECTION II SERVICE HAS ALREADY BEEN PERFORMED IN WHICH THE DIFF FLUID IS REPLACED. HOWEVER, IF TURNING A HARD RIGHT OR HARD LEFT THE REAR TIRE BEGINS TO VIBRATE AND FEELS LIKE ITS RUNNING OVER A BUMP.
NHTSA complaint #10604983 — an unverified report by a vehicle owner.