Owners have filed 73 complaints
about the 2014 BMW X1 SAV with NHTSA between 2013 and 2021.
The largest single group is the airbags.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the BMW X1 SAV. 50 means typical for this
model; 100 means roughly double.
Severity — 100
28.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 80
47% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
38.3%
10,000 – 24,999 miles
1233.3%
25,000 – 49,999 miles
925.0%
50,000 – 74,999 miles
38.3%
75,000 – 99,999 miles
616.7%
100,000 – 149,999 miles
38.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2013peak 5Feb 2021
NHTSA investigations into the 2014 BMW X1 SAV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE13030Opened 6 Sep 2013Closed 25 Oct 2013SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the ca...
Recalls on the 2014 BMW X1 SAV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V087000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BMW of North America, LLC (BMW) is recalling certain 2014 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i vehicles. The affected vehicles may have battery positive (B+) cables that develop high resistance in the connections to the fuse box.
Risk: The high resistance may result in loss of the cable's electrical connection, possibly causing an engine stall and preventing the vehicle from restarting, increasing the risk of a crash.
16V071000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
14V627000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
13V454000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 98,000 milesSebastian, FLFire
STRUCTURE:BODY
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
NHTSA complaint #11396790 — an unverified report by a vehicle owner.
at 98,000 milesSebastian, FLFire
ELECTRICAL SYSTEM
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
NHTSA complaint #11396790 — an unverified report by a vehicle owner.
at 98,000 milesSebastian, FLFire
ENGINE
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
NHTSA complaint #11396790 — an unverified report by a vehicle owner.
at 67,075 milesKingston, NYFire
ELECTRICAL SYSTEM
VEHICLE IGNITION TURNED OVER AND BEFORE 30 SECONDS I NOTICED SMOKE IN MY PASSENGER SIDE MIRROR. I EXITED THE VEHICLE AND FOUND A SMALL ELECTRICAL FIRE BEHIND THE PASSENGER SIDE FRONT DOOR HANDLE. THE VALET LIGHTING WAS NOT INVOLVED BUT I BELIEVE IT WAS THE TOUCH SENSOR USED TO LOCK AND UNLOCK THE VEHICLE. IT WAS RAINING AT THE TIME OF THE EVENT AND I WAS ABLE TO SMOTHER THE FIRE WITH A WET TOWEL AFTER SHUTTING DOWN THE IGNITION ETC. MELTED PLASTIC AND RUBBER WAS NOTED.
NHTSA complaint #11282120 — an unverified report by a vehicle owner.
at 38,000 milesHockessin, DEFire
UNKNOWN OR OTHER
MY HUSBAND WAS DRIVING HOME FROM WORK ON PAPER MILL ROAD IN NEWARK, DELAWARE AND HEARD A "KERTHUNK" FROM THE ENGINE. HE PULLED OVER TO THE HARD SHOULDER OF THE ROAD, SAW HE HAD NOT RUN OVER ANYTHING, AND THEN SAW OIL GUSHING ONTO THE ROAD FROM THE MOTOR. A FEW MINUTES LATER, AS HE WAS SITTING IN THE STATIONARY CAR, HE SAW THE HOOD OF THE CAR STARTING TO BUBBLE. HE EXITED THE VEHICLE AND THE CAR WENT UP IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE -- THAT PROCESS TOOK AROUND 15 MINUTES. THE DELAWARE STATE PATROL (OFFICER FERGUSON) ARRIVED ON THE SCENE AND HAD THE CAR TOWED. THE CAR HAD BEEN MAINTAINED BY THE BMW DEALER FOR A "CHECK ENGINE" LIGHT 9 DAYS BEFORE THE FIRE. BMW USA ISSUED A NOTICE IN JULY 2017 ABOUT ISSUES WITH A THERMOSTAT IN THE X1. THE THERMOSTAT WAS THE ONLY PART REPLACED BY THE DEALER DURING SERVICE (NB: THERE HAD ALSO BEEN A NORMAL OIL CHANGE MAINTENANCE AT THE END OF AUGUST BY THE SAME DEALER.)
NHTSA complaint #11030409 — an unverified report by a vehicle owner.
at 38,000 milesHockessin, DEFire
STRUCTURE:BODY
MY HUSBAND WAS DRIVING HOME FROM WORK ON PAPER MILL ROAD IN NEWARK, DELAWARE AND HEARD A "KERTHUNK" FROM THE ENGINE. HE PULLED OVER TO THE HARD SHOULDER OF THE ROAD, SAW HE HAD NOT RUN OVER ANYTHING, AND THEN SAW OIL GUSHING ONTO THE ROAD FROM THE MOTOR. A FEW MINUTES LATER, AS HE WAS SITTING IN THE STATIONARY CAR, HE SAW THE HOOD OF THE CAR STARTING TO BUBBLE. HE EXITED THE VEHICLE AND THE CAR WENT UP IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE -- THAT PROCESS TOOK AROUND 15 MINUTES. THE DELAWARE STATE PATROL (OFFICER FERGUSON) ARRIVED ON THE SCENE AND HAD THE CAR TOWED. THE CAR HAD BEEN MAINTAINED BY THE BMW DEALER FOR A "CHECK ENGINE" LIGHT 9 DAYS BEFORE THE FIRE. BMW USA ISSUED A NOTICE IN JULY 2017 ABOUT ISSUES WITH A THERMOSTAT IN THE X1. THE THERMOSTAT WAS THE ONLY PART REPLACED BY THE DEALER DURING SERVICE (NB: THERE HAD ALSO BEEN A NORMAL OIL CHANGE MAINTENANCE AT THE END OF AUGUST BY THE SAME DEALER.)
NHTSA complaint #11030409 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 98,000 milesSebastian, FLFire
STRUCTURE:BODY
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
NHTSA complaint #11396790 — an unverified report by a vehicle owner.
at 98,000 milesSebastian, FLFire
ELECTRICAL SYSTEM
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
NHTSA complaint #11396790 — an unverified report by a vehicle owner.
at 98,000 milesSebastian, FLFire
ENGINE
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
NHTSA complaint #11396790 — an unverified report by a vehicle owner.
at 67,075 milesKingston, NYFire
ELECTRICAL SYSTEM
VEHICLE IGNITION TURNED OVER AND BEFORE 30 SECONDS I NOTICED SMOKE IN MY PASSENGER SIDE MIRROR. I EXITED THE VEHICLE AND FOUND A SMALL ELECTRICAL FIRE BEHIND THE PASSENGER SIDE FRONT DOOR HANDLE. THE VALET LIGHTING WAS NOT INVOLVED BUT I BELIEVE IT WAS THE TOUCH SENSOR USED TO LOCK AND UNLOCK THE VEHICLE. IT WAS RAINING AT THE TIME OF THE EVENT AND I WAS ABLE TO SMOTHER THE FIRE WITH A WET TOWEL AFTER SHUTTING DOWN THE IGNITION ETC. MELTED PLASTIC AND RUBBER WAS NOTED.
NHTSA complaint #11282120 — an unverified report by a vehicle owner.
Jacksonville, FL
UNKNOWN OR OTHER
WINDOW REGULATOR WENT BAD AND STARTED HEARING SOUND JUST LIKE WINDOW CRACK.
NHTSA complaint #11231053 — an unverified report by a vehicle owner.
Jacksonville, FL
VISIBILITY/WIPER
WINDOW REGULATOR WENT BAD AND STARTED HEARING SOUND JUST LIKE WINDOW CRACK.
NHTSA complaint #11231053 — an unverified report by a vehicle owner.
at 114,580 milesWappingers Falls, NY
STRUCTURE:BODY
BMW X1 2014 HAVING A SAFETY ISSUE WITH PASSENGER REAR DOOR LATCH/LOCK, DRIVER SIDE DOOR LATCH, TRUNK WILL NOT LATCH AND NOW PASSENGER DOOR LATCH, DOOR WONT CLOSE. DRIVER NEEDED TO HOLD DOORS WHILE DRIVING ON HIGHWAY. *AS
NHTSA complaint #11222928 — an unverified report by a vehicle owner.
at 114,580 milesWappingers Falls, NY
LATCHES/LOCKS/LINKAGES
BMW X1 2014 HAVING A SAFETY ISSUE WITH PASSENGER REAR DOOR LATCH/LOCK, DRIVER SIDE DOOR LATCH, TRUNK WILL NOT LATCH AND NOW PASSENGER DOOR LATCH, DOOR WONT CLOSE. DRIVER NEEDED TO HOLD DOORS WHILE DRIVING ON HIGHWAY. *AS
NHTSA complaint #11222928 — an unverified report by a vehicle owner.
at 130,000 milesWinter Garden, FL
UNKNOWN OR OTHER
MY PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY.
NHTSA complaint #11208514 — an unverified report by a vehicle owner.
at 95,000 milesColumbia, SC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 BMW X1. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS FLASHED WHILE THE VEHICLE WAS BEING DRIVEN. AN INDEPENDENT MECHANIC STATED THAT THERE WERE CODES THAT NEEDED TO BE CLEARED OUT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE FAILED TO START AND THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD THREE ALTERNATORS AND FOUR BATTERIES INSTALLED IN THE LAST TWO MONTHS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT PURCHASED AN INDEPENDENT EXTENDED WARRANTY THAT WAS NOT THROUGH THE MANUFACTURER. THE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #11172163 — an unverified report by a vehicle owner.
at 54,000 milesKyle, TX
UNKNOWN OR OTHER
EXHAUST ISSUE WITH TURBO NOT HAVING A RELEASE VALVE
NHTSA complaint #11124421 — an unverified report by a vehicle owner.
at 95,000 milesAustin, TX
UNKNOWN OR OTHER
FAULTY ENGINE - UNDRIVABLE CONDITIONS. NO PREVIOUS FAULTY CODES UNTIL SUDDEN ISSUE AND NOW NON DRIVABLE
NHTSA complaint #11096804 — an unverified report by a vehicle owner.
at 95,000 milesAustin, TX
ENGINE
FAULTY ENGINE - UNDRIVABLE CONDITIONS. NO PREVIOUS FAULTY CODES UNTIL SUDDEN ISSUE AND NOW NON DRIVABLE
NHTSA complaint #11096804 — an unverified report by a vehicle owner.
at 22,350 milesVenice, FL
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE MY CAR IS INVOLVED IN AIR BAG RECALL. BUT NOT AT THIS TIME, MEANING IT WILL BE RECALLED LATER? THIS ENDANGERS THE DRIVER OF THIS VEHICLE.
NHTSA complaint #11075365 — an unverified report by a vehicle owner.
at 33,000 milesAtlanta, FL
SEAT BELTS
TL- CONTACT OWNS A 2014 BMW X1 ---- REAT SEAT BELT SHOULDER STRAP-- SEAT BELT DID NOT RECLINE BACK INTO SEATBELT RESTRAINT--- SEATBELT TORE OUT OF RESTRAINT SYSTEM SO NO PASSENGERS CAN SIT IN REAR SEAT OF VEHICLE --- BMW DEALERSHIP DID NOT WANT TO RECOGNIZE ISSUE WITH SEATBELT ----- CONTACTS GRAND DAUGHTER WAS RIDING IN REAR SEAT WHEN SEATBELT DETACHED ----- DEALERSHIP STATED SOMEONE MUST HAVE CUT THE SEATBELT---- REFUSED TO LOOK AT SEATBELT TO SEE IF SEATBELT COULD BE FIXED. 1RECALLSASSOCIATED WITH THIS VIN FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUSRECALL INCOMPLETE SUMMARYDRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISKINFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. REMEDYFINAL REMEDY PARTS ARE AVAILABLE. YOUR BMW CENTER WILL REPLACE THE DRIVER'S FRONT AIR BAG MODULE FOR FREE. PLEASE MAKE AN APPOINTMENT WITH AN AUTHORIZED BMW CENTER IMMEDIATELY. TO ENSURE BMW OF NORTH AMERICA, LLC HAS YOUR MOST RECENT CONTACT INFORMATION, PLEASE VISIT HTTP://WWW.BMWUSA.COM/MYBMW
NHTSA complaint #11062978 — an unverified report by a vehicle owner.
Henderson, NV
FUEL/PROPULSION SYSTEM
I SMELL GASOLINE VERY BAD TOOK CAR TO BMW LAS VEGAS DEALER THEY FOUND FUEL LEAK ON MY 2014 BMW X1 BUT THEY DECLINE TO REPAIR
NHTSA complaint #11045450 — an unverified report by a vehicle owner.
at 44,000 milesBronx, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EMAILED BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY 10019, PHONE NUMBER: (212) 586-2269) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11043005 — an unverified report by a vehicle owner.
Medina, WA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF BELLVIEW (13617 NE 20TH ST, BELLEVUE, WA 98005) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/12/17/*BF UPDATED 7/31/18
NHTSA complaint #11034039 — an unverified report by a vehicle owner.
Sammamish, WA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF BELLEVUE (13617 NE 20TH ST, BELLEVUE, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL FEBRUARY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT NHTSA WAS RESPONSIBLE FOR PART DISTRIBUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11033255 — an unverified report by a vehicle owner.
at 39,000 milesNEW Orleans, LA
UNKNOWN OR OTHER
WHILE EXITING THE INTERSTATE, I HEARD A LARGE BOOM AND I NOTICED FLYING PIECES OF GLASS WHEN I CHECKED THE REVIEW WINDOW. I PULLED OVER, GOT OUT OF CAR TO LOOK FOR DAMAGE SAW NONE BUT COULD HEAR GLASS FRAGMENTS WHEN I BEGAN TO MOVE AGAIN. I WAS ONLY BLOCKS FROM MY DESTINATION AND CHECKED THE ROOF TO SEE THE BROKEN MOON ROOF. NOTHING IMPACTED THE CAR SO THE WINDOW BROKE ON ITS OWN. I CHECKED WITH THE DEALERSHIP AND WAS INFORMED THAT THEY HAVE NO RECORD OF SPONTANEOUS BREAKAGE OF THE MOON ROOFS BUT MY SON REMEMBER SEEING A NEW SEGMENT ON ABC REGARDING THIS AND SENT ME THE LINK WHICH IS WHY I AM FOLLOWING UP WITH THIS COMPLAINT. I TOOK A PICTURE BUT DON'T KNOW HOW TO GET IT FROM MY PHONE TO THIS SITE.
NHTSA complaint #11032702 — an unverified report by a vehicle owner.
at 38,000 milesHockessin, DEFire
UNKNOWN OR OTHER
MY HUSBAND WAS DRIVING HOME FROM WORK ON PAPER MILL ROAD IN NEWARK, DELAWARE AND HEARD A "KERTHUNK" FROM THE ENGINE. HE PULLED OVER TO THE HARD SHOULDER OF THE ROAD, SAW HE HAD NOT RUN OVER ANYTHING, AND THEN SAW OIL GUSHING ONTO THE ROAD FROM THE MOTOR. A FEW MINUTES LATER, AS HE WAS SITTING IN THE STATIONARY CAR, HE SAW THE HOOD OF THE CAR STARTING TO BUBBLE. HE EXITED THE VEHICLE AND THE CAR WENT UP IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE -- THAT PROCESS TOOK AROUND 15 MINUTES. THE DELAWARE STATE PATROL (OFFICER FERGUSON) ARRIVED ON THE SCENE AND HAD THE CAR TOWED. THE CAR HAD BEEN MAINTAINED BY THE BMW DEALER FOR A "CHECK ENGINE" LIGHT 9 DAYS BEFORE THE FIRE. BMW USA ISSUED A NOTICE IN JULY 2017 ABOUT ISSUES WITH A THERMOSTAT IN THE X1. THE THERMOSTAT WAS THE ONLY PART REPLACED BY THE DEALER DURING SERVICE (NB: THERE HAD ALSO BEEN A NORMAL OIL CHANGE MAINTENANCE AT THE END OF AUGUST BY THE SAME DEALER.)
NHTSA complaint #11030409 — an unverified report by a vehicle owner.
at 38,000 milesHockessin, DEFire
STRUCTURE:BODY
MY HUSBAND WAS DRIVING HOME FROM WORK ON PAPER MILL ROAD IN NEWARK, DELAWARE AND HEARD A "KERTHUNK" FROM THE ENGINE. HE PULLED OVER TO THE HARD SHOULDER OF THE ROAD, SAW HE HAD NOT RUN OVER ANYTHING, AND THEN SAW OIL GUSHING ONTO THE ROAD FROM THE MOTOR. A FEW MINUTES LATER, AS HE WAS SITTING IN THE STATIONARY CAR, HE SAW THE HOOD OF THE CAR STARTING TO BUBBLE. HE EXITED THE VEHICLE AND THE CAR WENT UP IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE -- THAT PROCESS TOOK AROUND 15 MINUTES. THE DELAWARE STATE PATROL (OFFICER FERGUSON) ARRIVED ON THE SCENE AND HAD THE CAR TOWED. THE CAR HAD BEEN MAINTAINED BY THE BMW DEALER FOR A "CHECK ENGINE" LIGHT 9 DAYS BEFORE THE FIRE. BMW USA ISSUED A NOTICE IN JULY 2017 ABOUT ISSUES WITH A THERMOSTAT IN THE X1. THE THERMOSTAT WAS THE ONLY PART REPLACED BY THE DEALER DURING SERVICE (NB: THERE HAD ALSO BEEN A NORMAL OIL CHANGE MAINTENANCE AT THE END OF AUGUST BY THE SAME DEALER.)
NHTSA complaint #11030409 — an unverified report by a vehicle owner.
at 38,000 milesHockessin, DEFire
FUEL/PROPULSION SYSTEM
MY HUSBAND WAS DRIVING HOME FROM WORK ON PAPER MILL ROAD IN NEWARK, DELAWARE AND HEARD A "KERTHUNK" FROM THE ENGINE. HE PULLED OVER TO THE HARD SHOULDER OF THE ROAD, SAW HE HAD NOT RUN OVER ANYTHING, AND THEN SAW OIL GUSHING ONTO THE ROAD FROM THE MOTOR. A FEW MINUTES LATER, AS HE WAS SITTING IN THE STATIONARY CAR, HE SAW THE HOOD OF THE CAR STARTING TO BUBBLE. HE EXITED THE VEHICLE AND THE CAR WENT UP IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE -- THAT PROCESS TOOK AROUND 15 MINUTES. THE DELAWARE STATE PATROL (OFFICER FERGUSON) ARRIVED ON THE SCENE AND HAD THE CAR TOWED. THE CAR HAD BEEN MAINTAINED BY THE BMW DEALER FOR A "CHECK ENGINE" LIGHT 9 DAYS BEFORE THE FIRE. BMW USA ISSUED A NOTICE IN JULY 2017 ABOUT ISSUES WITH A THERMOSTAT IN THE X1. THE THERMOSTAT WAS THE ONLY PART REPLACED BY THE DEALER DURING SERVICE (NB: THERE HAD ALSO BEEN A NORMAL OIL CHANGE MAINTENANCE AT THE END OF AUGUST BY THE SAME DEALER.)
NHTSA complaint #11030409 — an unverified report by a vehicle owner.
Corinth, TX
AIR BAGS
TAKATA RECALL
NHTSA complaint #11022997 — an unverified report by a vehicle owner.
at 12,000 milesWeston, MACrash2 injured
AIR BAGS
TAKATA RECALL. I GOT INTO AN ACCIDENT WITH MY 2014 BMW X1 IN THE WINTER OF 2015, JUST A YEAR AFTER LEASING THIS VEHICLE. A CAR HIT ME SO HARD FROM BEHIND, THAT I HIT THE CAR IN FRONT OF ME, TOTALING MY CAR COMPLETELY. I WAS SENT TO THE HOSPITAL BECAUSE MY AIRBAGS FAILED TO DEPLOY. THIS HAS CAUSED ME THOUSANDS OF DOLLARS IN MEDICAL BILL THAT MY HEALTH INSURANCE DID NOT COVER. IF THE AIRBAGS WENT OFF, I MAY NOT HAVE HIT MY HEAD AND WOULD HAVE SAVED ME FROM GOING TO THE HOSPITAL. THIS RECALL COULD HAVE CAUSED OTHERS WITH A MORE SEVERE ACCIDENT POSSIBLE DEATH. THEREFORE BMW SHOULD NOT ONLY REPLACE THE DEFECTED AIRBAGS BUT ALSO COMPENSATE EVERYONE WHO RISKED THEIR LIVES DRIVING THIS MACHINE THAT COULD HAVE KILLED THEM.
NHTSA complaint #11019098 — an unverified report by a vehicle owner.