100 of the
221 complaints filed about the BMW X1 SAV
are about the airbag system —
45% of everything owners reported.
The worst model year for it is 2014.
TL* THE CONTACT OWNS A 2015 BMW X1. THE CONTACT STATED THAT WHILE IDLED AT A RED LIGHT, THE VEHICLE WAS REAR ENDED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED: (190801030). THE CONTACT SUSTAINED HEAD, NECK AND CHEST INJURIES AND THE PASSENGER THAT WAS A CHILD SUSTAINED A HEAD INJURY THAT NEEDED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE FOR THE OTHER DRIVERS THAT HAD INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED 4 MONTHS AGO UNDER NHTSA CAMPAIGN NUMBER: 16V071000 ( AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #11241303 — an unverified report by a vehicle owner.
PASSENGER AIR BAG LIGHT COMING ON AND OFF AND SEATBELT LIGHT ALWAYS ON WHILE DRIVING TWO DAYS AFTER RECALL FOR DRIVER AIRBAG WAS DONE THIS ISSUE STARTED. THE DEALERSHIP PERSON TOLD ME THAT I HAD TO WAIT UNTIL THE LIGHTS ARE STEADY TO FIX THE PROBLEM , SOMETHING ABOUT A SENSOR OR WEIGHT MAT.
NHTSA complaint #11228667 — an unverified report by a vehicle owner.
THE BRAKES WILL NOT HOLD ON WET STREETS. THEY ALSO WILL NOT HOLD ON SNOW COVERED STREETS. YOU HAVE TO PUMP THEM WHEN YOU TRY TO HOLD THEM DOWN .SOMETIMES WHEN YOU HOLD THEM DOWN THEY LOCK IN PLACE. A FAILURE OF THE BRAKE VACUUM PUMP RESULTS IN THE REDUCED BRAKING POWER THAT COUL INCREASE THE RISK OF A CRASH.. THE AIRBAG DEPLOYMENT: IN THE EVENT OF A CRASH CAUSING DEPLOYMENT OF THE DRIVERS FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH.
NHTSA complaint #11206641 — an unverified report by a vehicle owner.
DRIVING ON 95 NORTHBOUND IN MIAMI. CAR IN FRONT OF ME SLAMMED ON BRAKES. I WAS FAR AWAY FROM HER REAR END (2 CAR DISTANCE) TO HAVE ENOUGH TIME TO BRAKE. WHEN I SLAMMED ON MY BRAKES THE CAR KEPT MOVING. I SLAMMED INTO THE BACK OF HER CAR. THE AIRBAGS ALSO DID NOT GO OFF.
NHTSA complaint #11149547 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS: BMW CENTER (4150 BYRD DR, LOVELAND, CO 80538, (970) 292-5200) AND BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO 80246, (855) 579-969). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11091241 — an unverified report by a vehicle owner.
TAKATA RECALL I RECEIVED A NOTICE MY CAR IS INVOLVED IN AIR BAG RECALL. BUT NOT AT THIS TIME, MEANING IT WILL BE RECALLED LATER? THIS ENDANGERS THE DRIVER OF THIS VEHICLE.
NHTSA complaint #11075365 — an unverified report by a vehicle owner.
TAKATA RECALL - I RECEIVED A RECALL LETTER FROM THE BMW DEALERSHIP STATING THE RECALL OF THE DRIVER'S AIR-BAG, THAT THEY HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL. WHEN I CALLED TO SCHEDULE THE SERVICE I WAS INFORMED THAT THEY HAD TO ORDER THE PART. I CALLED ON10/16/17, WAS INFORMED AS SOON AS THE PART WAS IN THEY WOULD CALL ME. I CALLED AGAIN TODAY, 12/20/17 AND WAS TOLD THAT THE PART WAS STILL ABOUT 13 WEEKS OUT. THE MANUFACTURER WAS ONLY SENDING THE DEALERSHIP ABOUT 20 AIRBAGS AT A TIME AND THAT THE IS THE REASON THAT IT IS TAKING SO LONG. MY COMPLAINT IS THAT IT WILL TAKE OVER 23 WEEKS FOR ME TO RECEIVE THE PART/AIRBAG THAT I NEED TO HAVE REPLACED. MY RECALL LETTER STATED THAT IF THE BMW CENTER IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME THAT I SHOULD NOTIFY THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE LETTER FOR THE RECALL IS DATED SEPTEMBER 2017.
NHTSA complaint #11055755 — an unverified report by a vehicle owner.
TAKATA RECALL AIRBAG. I HAVE BEEN WAITING FOR BMW DEALERSHIP TO PROVIDE ME WITH A NEW AIRBAG AND I AM SCARED TO DRIVE MY CAR KNOWING THAT IF I WERE TO GET INTO AN ACCIDENT THAT THE AIRBAG IS DEFECTIVE AND WOULD POSSIBLY KILL ME AND OR ME AND MY CHILDREN.
NHTSA complaint #11045452 — an unverified report by a vehicle owner.
TAKATA RECALL - HAVE ASKED ABOUT THE REPLACEMENT OF THE DRIVER AIRBAG AS A RECALL ITEM FOR ALMOST ONE YEAR WITH NO RESOLUTION. DEALERSHIP STATES THEY GET 20 REPLACEMENT BAGS PER MONTH AND I AM ON A WAITING LIST. VERY DANGEROUS!
NHTSA complaint #11044966 — an unverified report by a vehicle owner.
AIRBAG RECALL FROM EARLY 2016 AND STILL DON'T HAVE A REPLACEMENT. WE ARE ON THE WAITING LIST PER THE DEALERSHIP BUT OUR REPLACEMENT IS STILL MONTHS OUT.
NHTSA complaint #11044274 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EMAILED BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY 10019, PHONE NUMBER: (212) 586-2269) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11043005 — an unverified report by a vehicle owner.
AFTER RECEIVING THE FIRST AIRBAG RECALL NOTICE FROM BMW OF NO. AMERICA, I"VE BEEN CONTACTING BMW OF HONOLULU FOR ALMOST 2 YRS TO TRY TO GET THEM TO REPLACE THE DEFECTIVE AIRBAG. THEY TELL ME THAT THEY DON'T HAVE THE PARTS OR THE LAST TIME I CALLED THEY TOLD BE THEY WOULD CALL ME BACK AND I'VE NEVER HEARD BACK FROM THEM (SEVERAL MOS AGO). I TALKED W/ THE SALES PERSON I BOUGHT THE CAR FROM AND SHE TOLD ME SHE WOULD CALL ME BACK W/ STATUS AND HAVE NEVER HEARD BACK FROM HER. IT'S VERY FRUSTRATING TO KEEP RECEIVING THESE AIRBAG RECALL NOTICE FROM BMW AND WHEN I CALL TO SEE WHEN THEY CAN REPAIR MY CAR, I NEVER HEAR BACK FROM THEM.
NHTSA complaint #11042807 — an unverified report by a vehicle owner.
ON 10/28, MY DAUGHTER WAS INVOLVED IN A FRONTAL OFFSET HEAD ON COLLISION WITH A CHEVY SILVERADO. THE IMPACT OCCURRED INSIDE OF A TURNING LANE WHERE THE CHEVY WAS TRAVELING APPROX. 15 MPH, AND MY DAUGHTER BEGAN ACCELERATING OUT OF THE TURN LANE AT 5-10MPH WHEN THEY COLLIDED. THE SILVERADO'S AIRBAGS DEPLOYED, THE BMWS DID NOT. NO FRONT AIRBAGS OR KNEE AIRBAGS DEPLOYED. SHE HIT HER HEAD ON THE STEERING WHEEL, WHILE WEARING HER SEATBELT, SO THIS ALSO BEGS THE QUESTION, WHY THE SEATBELT PRETENSIONERS DID NOT HOLD HER BACK FROM THE STEERING WHEEL. BMW 'S ALSO COME EQUIPPED WITH EMERGENCY FLASHERS UPON ACCIDENT, THAT DID NOT HAPPEN EITHER. MY IMPRESSION IS THAT NONE OF THE BMW SAFETY SYSTEMS WENT INTO EFFECT DURING THIS COLLISION. BMW ASSIST ALSO NEVER CALLED, WHICH AGAIN IS ANOTHER TOUTED BMW SAFETY SYSTEM IN ALL THEIR CARS.
NHTSA complaint #11041070 — an unverified report by a vehicle owner.
TAKATA RECALL: I CONTACTED BMW OF HOUSTON NORTH TO ASK THEM TO REPLACE THE AIRBAGS. THEY TOLD ME AS SOON AS THE AIRBAG COMPANY RESPONDED, THEY WILL NOTIFY ME. IT HAS BEEN OVER 6 MONTHS, AND I AM VERY WORRIED THAT I AM DRIVING WITH A POTENTIAL LETAL PRODUCT. I HAVE CALLED THEM A COUPLE OF TIMES, BUT THE ANSWER REMAINS THE SAME.
NHTSA complaint #11039845 — an unverified report by a vehicle owner.
TAKATA RECALL - CALLED UPON RECEIPT OF THE LETTER FROM BMW/NTSB STATING THE REPAIR IS NOW AVAILABLE, MADE AN APPOINTMENT FOR 3 WEEKS OUT AS THE PARTS TAKE THAT LONG TO GET IN. NOW I'VE RECEIVED A CALL AFTER 2 WEEKS WITH AN APPOINTMENT THAT RALPH SCHOMP BMW WAS TOLD BY BMW USA THAT THEY ARE LIMITED TO THE NUMBER OF AIRBAGS THEY ARE ALLOWED TO REPLACE EACH WEEK SO THEY NEED TO CANCEL MY APPOINTMENT INDEFINITELY. I WAS ALSO TOLD THAT THE PARTS ARE NOW ON BACK ORDER, SO THERE IS NO WAY TO GET THE AIRBAG REPAIRED IN A TIMELY MANNER. I SPOKE WITH BMW USA & THEY ADVISED THAT YES, THEY ARE LIMITING HOW MANY RECALLS CAN BE REPAIRED EACH WEEK, BUT THAT THE PARTS ARE NOT ON BACK ORDER. SHE ADVISED I TRY A LARGER DEALER IN MY AREA OR COMPLAIN TO THE SERVICE MANAGER AS THEY CAN MAGICALLY GET THINGS REPAIRED. I AM WORKING WITH THE LARGEST DEALER IN THE REGION - SO, SINCE NOW I AM HAVING PROBLEMS GETTING REPAIRS MADE I'M CONTACTING YOU TO HELP ME. I WANT TO GET RID OF THE CAR AS THE SERVICE IS HORRIBLE AND MY SAFETY IS AT RISK!!!
NHTSA complaint #11039149 — an unverified report by a vehicle owner.
2015 BMW X1. CONSUMER WRITES IN REGARDS TO DRIVERS AIRBAG MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. UPDATED 10/23/2017
NHTSA complaint #11034988 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF BELLVIEW (13617 NE 20TH ST, BELLEVUE, WA 98005) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/12/17/*BF UPDATED 7/31/18
NHTSA complaint #11034039 — an unverified report by a vehicle owner.
TAKATA RECALL RECALL CAMPAIGN 16V-071. RECEIVED LETTER STATING "WE ARE PLEASED TO INFORM YOU THAT WE HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL. PLEASE CONTACT YOUR AUTHORIZED BMW CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE THIS IMPORTANT FREE REPAIR PERFORMED AS SOON AS POSSIBLE." DEALER SAID IT WAS NOT POSSIBLE NOW OR IN THE FORESEEABLE FUTURE. BMW CUSTOMER SERVICE SAID THEY DID NOT KNOW AND SUGGESTED IT MIGHT BE FOR ANOTHER VEHICLE. THE LETTER IS FOR THE CORRECT MODEL. THE LETTER SENT SEEMS PATENTLY FALSE.
NHTSA complaint #11033921 — an unverified report by a vehicle owner.
TAKATA RECALL; I'VE BEEN TRYING FOR ABOUT 2 YRS TO HAVE THE DEFECTIVE AIRBAG IN MY CAR REPLACED BY MY LOCAL BMW DEALER AND STILL HAVEN'T BEEN ABLE TO DO SO. WHEN I FIRST CALLED THEM ABOUT THE AIRBAG THEY TOLD ME THEY DIDIN'T HAVE THE REPLACEMENT AIRBAG AND THAT THEY WOULD LET ME KNOW WHEN THEY HAVE IT. IN SEPT OF THIS YEAR, I GOT A NOTICE IN THE MAIL FROM BMW OF NORTH AMERICA, TELLING ME THEY HAD THE REPLACEMENT PARTS IN STOCK AND TO CALL MY LOCAL BMW DEALER IMMEDIATELY TO SCHEDULE THE REPAIR. I CALLED BMW OF HONOLULU ON 9/21 TO MAKE AN APPOINTMENT AND THE LADY I TALKED TO TOLD ME SHE WAS IN CHARGE OF THE AIRBAG RECALL. I ASKED FOR AN APPOINT ASAP AND SHE TOLD ME THAT THE COMPUTER SYSTEM WAS DOWN AND THAT SHE WOULD CALL ME BACK THE SAME DAY. TODAY IS SAT, 10/14 AND NO ONE HAS CALLED ME BACK TO TELL ME WHAT'S GOING ON OR WHEN OR IF THEY CAN DO THE REPAIR. ALL BMW DOES IS SEND THESE DIRE LETTERS TO MAKE ME WORRY BUT, THEY DON'T DO ANYTHING OR LET ME KNOW WHAT'S HAPPENING.
NHTSA complaint #11033384 — an unverified report by a vehicle owner.