28 of the
293 complaints filed about the BMW X5 SAV
are about the transmission —
10% of everything owners reported.
The worst model year for it is 2012.
28
Complaints
10%
Share of all complaints
0
Crashes
0
Fires
Transmission & Drivetrain complaints by model year
THE AGENT OF BMW OF TENAFLY SAID THERE IS SERIOUS SAFETY ISSUE NEED TO FIX, THE PROBLEM THEY CALL IT: FAULTY TRANSFER CASE AND EMF UNIT FAULTS FOR EMF AND TRANSFER CASE CONNECTED BATTERY CHARGER. THE SYSTEM MAY STOP WORKING SUDDENLY AND CAUSE THE VEHICLE TRANSFER POWER TO WHEELS AND ROLL OVER.
NHTSA complaint #11082245 — an unverified report by a vehicle owner.
DURING HARD ACCELERATION OF THE CAR WHILE GETTING ON THE FREE WAY RAMP, THE CAR WENT INTO LIMP MODE. THE ENGINE PERFORMANCE WAS DEGRADED AND I HAD TO PULL ON THE SIDE OF THE ROAD TO RESTART THE CAR. THE CAR WAS TAKEN TO BMW OF BELLEVUE NEXT WEEK AFTER INITIAL DIAGNOSIS OF A DME INTERNAL FAULT BY A SIGNATURE INDEPENDENT KIRKLAND. BMW OF BELLEVUE REPLACED AIR MASS FILTER AND OIL FILLER CAP. A FEW WEEKS LATER THE ISSUE HAPPENING AGAIN DURING REGULAR DRIVING ON THE FREEWAY. BMW OF BELLEVUE DIAGNOSED THIS AS A VACUUM HOSE LEAK. A FEW WEEKS LATER THE CAR WENT INTO LIMP MODE AGAIN WHILE GETTING ON THE FREEWAY, BMW OF BELLEVUE DIAGNOSED THIS AS A HIGH PRESSURE FUEL SENSOR SHORT, BMW OF NORTH AMERICA OPENED A PUMA CASE, BUT DID NOT RECOMMEND REPLACING THE DME YET. RIGHT AFTER PICKING UP THE CAR I HIT THE ISSUE AGAIN WHERE THE CAR WENT INTO LIMP MODE WHILE ACCELERATING ON THE FREEWAY RAMP. BMW OF BELLEVUE WORKED WITH BMW OF NA TO REPLACE THE DME WHICH IS COVERED UNDER WARRANTY. BEFORE HANDING THE CAR BACK THE SERVICE ADVISOR DID A TEST AND WAS ABLE TO STILL REPRODUCE THE CAR GOING INTO LIMP MODE GETTING ON THE FREEWAY, DIAGNOSIS IS STILL NOT KNOWN. IT HAS BEEN 3 MONTHS TODAY SINCE THE ISSUE FIRST HAPPENED AND THE CAR HAS BEEN OUT OF USE FOR MORE THAN A MONTH AND THERE IS STILL NO CONCLUSION ON THE ROOT CAUSE.
NHTSA complaint #11080383 — an unverified report by a vehicle owner.
MY WIFE & I PURCHASED THIS 2012X5 2 YEARS AGO,LAST YEAR THE VEHICLE WAS BEING DRIVEN OFF THE DRIVEWAY WHERE THERE WAS A LOUD SNAP&BAN. THE CAR DIDN'T MOVE. WE CALLED A TOW AND HAD IT BROUGHT TO JUPITER BMW FL .WE FOUND OUT THAT THE DRIVE SHAFT SNAPPED. MILEAGE WAS 45-48K MILES. WE CALLED BMW NA IT WAS A WARRANTY RECALL PART AND THE DEALER STATED IT WAS REPLACED. AFTER THAT IN THE LAST 10 MONTHS WE HAVE EXPERIENCED MANY STRANGE MOVEMENTS IN THE REAR AND IN TURNS. WE CALLED THE DEALERSHIP AND SPOKE TO A TECH WHERE THEY STATED IT WAS TIRES IN THE REAR. WE RECENTLY REPLACED THE TIRES & IT REMAINED TO BE THERE WHERE IT WAS MILD BUT THERE. DURING THIS TIME PERIOD WE HAD MANY SERIOUS OBSTACLES WITH CANCER & FAMILY IN PR DEVASTATED. WE RECEIVED A RECALL NOTICE AIRBAG, WE CALLED THE DEALER TO REPLACE IT. WHILE THERE WE FAILED TO MENTION IT BEING IN A RUSH & STILL ONLY ONE OF THE TWO AIRBAGS STILL UNAVAILABLE. AFTER WE LEFT DURING THE MONTH WE FELT IT MORE SO, AT THAT TIME I TRY TO REACH THE SERVICE ADVISOR & FAILED TO REACH HER IN SEVERAL ATTEMPTS. AFTER DRIVING THIS WEEK IT GOT SERIOUSLY WORSE WHILE MY FAMILY LITTLE CHILDREN IN CAR, WE PULLED OVER CALLED OUR LOCAL MECHANIC AND HE SAID BRING IT IF POSSIBLE OR TOW.SO WE DID! AT THAT TIME WE NEVER DISCUSSED WE REPLACED ANY RECALL DRIVE SHAFT (MAKE NOTE). THE MECHANIC CALLED US IN SHOP SAID THE SHAFT IS BROKE AND LEAKING GREASE HAS A LOT OF PLAY IN IT, ALSO DO TO THAT IS DIRECTLY RELATED & CAUSE TO BE A ISSUE WITH TRANSFER CASE!!!. WE TOOK A VIDEO OF IT AND THE MECHANIC & US CALLED BMW NA DISCUSSED IT & THEY RECOMMEND TO TAKE TO BMW UNDER EXTENDED WARRANTY. UPON ARRIVAL WE PROVIDED THE SERVICE TECH A VIDEO OF THE DISCOVERY .6 HOURS LATER THEY CLAIM THE SHAFT IS FINE & VIDEO & INSPECTION WAS NOT ISSUE, &TRANSFER CASE HAVING ISSUES. THEY SAID OUR BILL 9000$.THERE IS OVER 300 CLAIMS EXACT ISSUE #17V138000SEE ATTACHED PIC & COMPL
NHTSA complaint #11039973 — an unverified report by a vehicle owner.
TRANSFER CASE PROBLEM. BOUGHT THE CAR NEW, AFTER THE 2ND YEAR FELT VIBRATION /SHUDDERS WHEN MAKING TURNS FROM A STOP OR LOW SPEED. DEALER REPLACED FRONT BRAKE ROTORS, CHANGED FRONT WHEELS. STILL SAME ISSUE END UP CHANGING 4 NEW TYRES AFTER A YEAR. UP UNTIL 2016 CHANGED AGAIN FRONT AND REAR BRAKE WHOLE SYSTEMS, FRONT DRIVE SHAFT REPLACED DUE TO SAFETY RECALL LAST JULY BUT STILL THE VIBRATION/SHUDDERS REMAINS. SERVICE ADVISOR TOLD ME IT COULD BE THE TRANSFER CASE AS IT IS MOST ISSUES THEY RECEIVED. QUOTED ME FOR $2650. TOLD HIM THAT MY EXTENDED WARRANTY EXPIRED 2016. THE FACT THAT THE SAME EXACT PROBLEM WAS ALREADY REPORTED TO THEM EARLY ON AND NOW I'VE BEEN ASKED TO PAY FOR THAT LONG OUTSTANDING PROBLEM. VERY DISAPPOINTED. WENT TO TWO DIFFERENT DEALER; TENAFLY UNDER PENSKE GROUP WHERE I BOUGHT THE CAR EVEN QUOTED ME FOR $8000; REACHED OUT TO BMW DIRECT US RECALL SERVICE AND WILLING TO PAY HALF SO IT'LL END UP STILL FOR $4000. BMW HACKENSACK UNDER PARK AVE GROUP QUOTED ME FOR $2650 PARTS AND LABOR EXCLUDING TAX. REALLY VERY DISAPPOINTED AFTER SPENDING/INVESTING A LOT OF MONEY TO THE CAR. HOPE BMW ISSUE A SAFETY RECALL ESPECIALLY I'VE BEEN SEEING A LOT AND SAME PROBLEMS WITH THE TRANSFER CASE IN X5. JUST LOOK ONLINE AND YOU'LL SEE A MANY COMPLAINTS. I'M SURE BMW SEES HOW MANY TRANSFER CASES THEY BEEN REPLACING UNDER THE WARRANTY OR THEY PROBABLY WON'T EVEN BOTHER THEIR OVERHEAD EXPENSE ESPECIALLY IT'S BEING PAID OFF BUY OTHER CONSUMER/OWNER WHO ENDS UP PAYING THE COST OUT OF WARRANTY, CONSIDERING THEY DON'T HAVE A FIX OR STANDARD PRICES. PRETTY SURE IF I GO TO OTHER DEALER, THEY'LL QUOTE ME DIFFERENTLY.
NHTSA complaint #11014198 — an unverified report by a vehicle owner.
MY WIFE WAS DRIVING MY VEHICLE TO GET CAR WASH. ALL OF A SUDDEN SHE LOST POWER STEERING AND THE CAR BATTERY WARNING CAME ON. THE IDLER PULLEY BOLT SNAPPED. LUCKILY MY WIFE DID NOT CRASH. SHE WAS DRIVING 60MPH AND LOST POWER STEERING. SHE IS PREGNANT AND HAD 2 KIDS IN CAR. NOW I'VE REPLACED THIS BOLT AGAIN. I PUT PURCHASED A NEW IDLER PULLEY BOLT WITH LOC TITE. I REPLACED IT AND MET EVERY SPECIFICATION THAT NHTSA REQUIRED. BASICALLY IT ONLY REQUIRE MORE TORQUE AND LOC TITE. THIS TIME IT SNAPPED IN MY DRIVE WAY THANK GOODNESS. THIS IS A SERIOUS TRAFFIC SAFETY SITUATION, I'VE READ MULTIPLE FORUMS WHERE PEOPLE HAVE HAD WORK DONE AT DEALERSHIP AND THE BOLT IS SNAPPING 3 DAYS LATER. OBVIOUSLY BMW DID NOT FIX THE PROBLEM.
NHTSA complaint #11002447 — an unverified report by a vehicle owner.
ON SATURDAY MAY 6TH 2017. I WAS DRIVING WHEN I HEARD THIS NOISE TO MY UNTRAINED EAR IT SEEMED AS IF THE NOISE WAS COMING FROM MY FRONT TIRES? I PULLED OVER GOT OUT TO CHECK MY FRONT TIRES/WHEEL'S AND THERE WAS NOTHING, I GET BACK INTO MY VEHICLE AND START DRIVING AGAIN AFTER A FEW MINUTES THE SAME NOISE COULD BE HEARD AGAIN SO ONCE AGAIN I PULLED OVER GOT OUT AND CHECKED MY TIRES/WHEELS AND UNDERCARRIAGE. AS I AM LOOKING THERE IS NOTHING HANGING OR LOOSE, I GET BACK INTO THE VEHICLE AND STARTED TO HEAD TOWARDS MY HOUSE I WAS ONLY ABOUT 6 BLOCKS AWAY FROM HOME SO I CALL MY FIANCE AND ASKED HE TO COME OUTSIDE (I WANTED HER TO DRIVE THE VEHICLE JUST A LITTLE SO THAT I COULD SEE IF MY WHEELS WERE DOING ANYTHING STRANGE, THIS WOULD HELP ME TO BETTER EXPLAIN WHAT I THROUGH WAS HAPPING TO MY VEHICLES WHEELS/TIRES) AS SOON AS I HANG THE PHONE UP I SLOWED DOWN TO GO OVER A SPEED HUMP AT THE TIME I DID NOT NOTICE BUT I HAD LOST POWER IN THE VEHICLE AS I TRIED TO USE MY BREAKS THE VEHICLE DID NOTHING AND I DO MEAN NOTHING SO NOW I AM ROLLING STRAIGHT AND GO THROUGH TWO STOP SIGNS HOPING AND PRAYING THAT ONE HITS ME, DUE TO THE VEHICLE HAVING NO POWER. A MESSAGE SHOWS UP ON THE SCREEN SAYING 'TRANSMISSION MALFUNCTION' THE MALFUNCTION MAYBE RESOLVED BY RESTARTING. CONTRACT NEAREST BMW CENTER IF NECESSARY. USE EMERG. RELEASE TO DISENGAGE PARK DETENTION PRIOR TO TOWING OR PUSHING VEHICLE. NOW MINE YOU THIS MESSAGE ONLY SHOWED AFTER THE VEHICLE LOST ALL POWER. AS I AM GOING THROUGH THE SECOND STOP SIGN THERE IS A SLIGHTL/SMALL HILL THAT I WENT UP AND THE VEHICLE LOST ENOUGH SPEED THAT I WAS ABLE TO SMASH THE BRAKES REAL HARD TO STOP THE VEHICLE FROM MOVING. A CAR ALL MOST HIT ME IN THE REST BECAUSE OF THIS ACTION, AND NOW I AM SITTING ON THIS SLIGHT HILL HOLDING MY FOOT ON THE BREAK. ONCE THE VEHICLE WAS TOWED TO A BMW DEALERSHIP I WAS TOLD ABOUT THE DRIVESHAFT RECALL.
NHTSA complaint #10985577 — an unverified report by a vehicle owner.
DRIVESHAFT RECALL- WHEN OPERATING THE VEHICLE LOW AND HIGH SPEED, VIBRATIONS CAN BE FELT THROUGHOUT THE CAR. WHEN TAKEN TO THE MECHANIC, THERE WAS SOME FOREPLAY IN THE DRIVESHAFT AND COULD HAVE GIVEN OUT AT ANY MOMENT. HAD THE DRIVESHAFT GAVE OUT WHILE THE VEHICLE IS IN MOTION AT HIGHER SPEED, RESULTS COULD HAVE BEEN FATAL. THE ISSUE HAS ALREADY BEEN ADDRESSED BY THE NHTSA FOR THE SAME MODEL OF LATER PRODUCTION DATES. MAIN CONCERN IS WHY ARE THE VEHICLES BEFORE THE COVERED PRODUCTIONS DATES AND MODELS THAT HAVE THE SAME ISSUES NOT BEING COVERED? PARKING BRAKE MALFUNCTION- PARKING BRAKE MOTOR FAILS WHICH CAUSES THE PARKING BRAKES TO BE LOCKED. DRIVER AND PASSENGERS WERE STRANDED. BASED ON INDEPENDENT RESEARCH, THIS IS A COMMON ISSUE WITH BMW VEHICLES. THIS SHOULD BE ADDRESSED.
NHTSA complaint #10985509 — an unverified report by a vehicle owner.
I PREVIOUSLY FILED A COMPLAINT WITH YOU, BUT INADVERTENTLY SAID MY CAR WAS MFG IN MARCH 2011, BUT IT WAS ACTUALLY MFG IN MARCH 2010. BMW PREVIOUSLY RECALLED VEHICLES MFG FROM APRIL 4 TO NOV 30 2010. DUE TO CONTINUING COMPLAINTS, BMW RECALLED THE ENTIRE MODEL YEAR, BUT ONLY ADDED THE NEW RECALL TO THE PREVIOUS RECALL, SO IT GOES FROM APRIL 2010 TO 2013. MINE WAS ONE OF THE FIRST MFG IN 2010 AND HAS THE SAME ISSUE BUT WAS NOT RECALLED. CAN YOU PLEASE EXTEND THE RECALL BACK ONE MONTH TO GET THE FIRST CARS PRODUCED THAT YEAR? MINE IS ABOUT THE ONLY ONE LEFT OUT OF THE RECALL AND HAS ALREADY FAILED AND IS IN THE SHOP BUT BMW DENIES THE CLAIM.
NHTSA complaint #10983527 — an unverified report by a vehicle owner.
VEHICLE EXPERIENCES DSC AND AWD AND 4X4 MALFUNCTION WHILE DRIVING. WHEN THE ERROR OCCURS WITH GAS PEDAL DEPRESSED, CAR WILL HESITATE BY GOING INTO NEUTRAL AND JUMPING BACK INTO DRIVE ACCOMPANIED BY ENGINE REVVING UP TO ABOVE 3000 RPM. WHEN THE ERROR OCCURS AND THE GAS IS NOT DEPRESSED, CAR WILL GO INTO NEUTRAL AND COAST, UNTIL I ENGAGE THE TRANSMISSION. IF THE CAR IS TRAVELING LESS THAN 5 MPH AND THE ERROR OCCURS, THEN THE CAR JERKS TO A HALT AND THE TRANSMISSION IS SWITCHED INTO PARK AUTOMATICALLY. THIS TYPICALLY HAPPENED IN STOP AND GO TRAFFIC. HAD DEALER DIAGNOSE THE PROBLEM, PRESUMED IT WAS DUE TO STEERING ANGLE SENSOR NEEDING TO BE REINITIALIZED, BUT THE ERROR STILL OCCURRED. OFTEN TIMES, WHEN I START MY CAR AND THE ERROR OCCURS PRIOR TO BE EVEN SELECTING A GEAR.
NHTSA complaint #10967064 — an unverified report by a vehicle owner.
WHILE VEHICLE IS RUNNING TRANSMISSION MALFUNCTION CODE COMES ON AND VEHICLE INSTANTLY LOSES POWER. ALMOST BEEN REAR ENDED ON HIGHWAY SEVERAL TIMES.SPENT 1000 RECENTLY ON TRANSMISSION PARTS. RESEARCHED AND FOUND OUT THIS IS A SOFT WARE ISSUE AND BMW HAS NOT ACKNOWLEDGED ALTHOUGH THOUSANDS OF REPORTS HAVE BEEN FILED-SOME BY OWNERS WITH ONLY 1000 MILES ON THEM THIS HAS BEEN AN ONGOING ISSUE THAT BMW HAS IGNORED.
NHTSA complaint #10966379 — an unverified report by a vehicle owner.
DRIVESHAFT FAILURE. I WAS DRIVING DOWN THE INTERSTATE ON A STRAIGHT AND LEVEL SECTION OF THE ROAD. I HEARD A LOUD HUMMING FROM THE ENGINE AREA SO I SLOWED DOWN AND THEN I HEARD A LOUD POP AND METAL GRINDING AND HITTING UNDER THE CAR. MY VEHICLE IS OUT OF WARRANTY, SO I HAD IT TOWED TO MY INDEPENDENT MECHANIC THAT SPECIALIZES IN EUROPEAN VEHICLES. THEY SAID THE DRIVESHAFT "FELL APART" AND AS I WAS SLOWING DOWN IT WAS STILL SPINNING AND BANGED AROUND CAUSING DAMAGE TO MY EXHAUST SYSTEM AND OIL PAN. I RESEARCHED AND FOUND THAT 2011 VEHICLES HAD BEEN RECALLED FOR A DEFECT THAT COULD CAUSE THE DRIVESHAFT TO FAIL, SO I CALLED BMW AND THEY TOLD ME THAT SINCE MY VEHICLE WAS NOT LISTED ON THE RECALL THAT THERE WAS NOTHING THEY COULD DO. I TRIED CALLING THEM AGAIN IN REGARDS TO THE PRIOR YEAR'S RECALL AND ASKED IF IT MAY INCLUDE 2012 MODEL VEHICLES AT A LATER DATE AND THEY COULD NOT GIVE ME AN ANSWER. IT SEEMS STRANGE THAT A VEHICLE MANUFACTURED 4 MONTHS AFTER A RECALL HAS THE SAME ISSUE BUT SOMEHOW IT IS NOT COVERED. I CALLED MY LOCAL BMW SERVICE CENTER AND THEY TOLD ME THAT THEY ADDED A 10 YEAR WARRANTY ONTO THE DRIVESHAFT PARTS, BUT I MUST NOT HAVE BEEN NOTIFIED. SO IF I WOULD HAVE TAKEN IT TO THEM, THEY WOULD HAVE FIXED IT FOR FREE, BUT SINCE I DIDN'T, THEY COULDN'T DO ANYTHING FOR ME. THE NHTSA CAMPAIGN # FOR THE 2011 X5 IS: 16V311000.
NHTSA complaint #10924069 — an unverified report by a vehicle owner.
PROBLEMS RELATING TO TRANSFER CASE. CAR VIBRATED ON TURNS IN STEERING COLUMN AND THE TURNING BOTH ON THE RIGHT SIDE AND THE LEFT SIDE IS VIBRATING A LOT.
NHTSA complaint #10914192 — an unverified report by a vehicle owner.
AT 84,500 MILES, DURING FRONT DRIVESHAFT RECALL SERVICE, THE VEHICLE WAS DIAGNOSED WITH A FAILED TRANSFER CASE. SYMPTOMS INCLUDE VIBRATION DURING ACCELERATION, AND TURNING.
NHTSA complaint #10888691 — an unverified report by a vehicle owner.
HELLO, MY NAME IS [XXX]. I AM 77 YEARS OLD MAN AND MORE THAN 50 YEARS DRIVING EXPERIENCE. I BOUGHT BMW X5 OCTOBER 2013 FROM TENAFLY BMW DEALERSHIP. THIS CAR WAS MY LIFETIME DREAMED CAR. LIKE A BMW SALES SLOGAN ?ULTIMATE DRIVING MACHINE? I WOULD LIKE TO HAVE AN EXPERIENCE BMW CAR'S JOY OF DRIVING. BUT AFTER FEW MONTH LATER I WAS DISAPPOINTED TO HAVE BMW X5. WHEN I DRIVE TO ACCELERATE PUSH THE GAS CAR DOSE NOT RESPOND AS QUICKLY AS PUSHING GAS. SO I TOLD THE MECHANIC MY PROBLEM THEY DID SOFTWARE UPGRADE. AFTER SOFTWARE UPGRADE CAR WAS GOOD RESPONDING DRIVE. BUT FEW WEEKS LATER BACK TO OLD CONDITION. THESE THINGS FOUR MORE TIMES I DID. COULD YOU POSSIBLY HELP ME OUT OF THESE PROBLEMS AND MY FRUSTRATION? HERE ARE MY PROBLEMS: 1. SLUGGISH AND HESITATING RUNNING WHEN ACCELERATION 2. BETWEEN TRANSMISSION AND GASOLINE SENSOR PROBLEM?!(I THINK) 3. NOT SMOOTH TRANSITION AND FEEL HEAVY MOVING 4. THIS IS NOT BMW X5 POWER RUNNING WEAK. 5. DRIVING TERRIBLY HEAVILY RESPONDING. 6. I WAS RECALLED FOR FRONT AIRBAG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10854606 — an unverified report by a vehicle owner.
WHILE TRAVELING 70MPH EB ON INTERSTATE 10, BILOXI, MS AREA, A SUDDEN RUMBLING SOUND WAS HEARD COMING FROM BENEATH THE VEHICLE FOLLOWED BY A LOUD POP AND SEVERE BANGING AND VIBRATION. THE VEHICLE IMMEDIATELY LOSS POWER AND I WAS FORCED TO MANEUVER THROUGH MODERATE HIGH SPEED TRAFFIC IN DANGEROUS CONDITIONS TO THE SIDE OF THE INTERSTATE. ONCE COMING TO A STOP, FURTHER MOVEMENT WAS NOT POSSIBLE. THE VEHICLE WAS TOWED APPROXIMATELY 50 MILES TO NEAREST BMW DEALERSHIP IN MOBILE, ALABAMA WHERE THE ISSUE WAS DIAGNOSED AS A SNAPPED DRIVESHAFT. BMW WAS AWARE OF THE POTENTIALLY DEADLY DRIVESHAFT ISSUE AS I HAD RECEIVED A LETTER EXTENDING THE DRIVESHAFT WARRANTY 5 MONTHS PRIOR. THEY CHOSE NOT TO ISSUE A RECALL BUT INSTEAD ONLY ISSUED A LIMITED EXTENDED WARRANTY ON THE DRIVESHAFT. EXPERIENCING THIS FAILURE AT HIGHWAY SPEEDS HAS SHOWN ME THAT THIS FAILURE HAD FATAL POTENTIAL. MY VEHICLE HAD BEEN CHECKED AND PRONOUNCED FIT BY A LOCAL BMW DEALERSHIP 6 DAYS PRIOR TO THIS INCIDENT......UPDATED 06/23/16 * BF
NHTSA complaint #10849680 — an unverified report by a vehicle owner.
WAS DRIVING ON THE FREEWAY AT 100 KM / H WHEN THREE HIGH POP ARRIVAL. WENT OUT TO EDGE. THERE WAS OIL ON THE ROAD. I GOT A TOW TRUCK AND MOVED THE CAR TO THE WORKSHOP. IT FOUND THAT OUT THE DRIVE SHAFT HAD GIVEN HIM. IT ENTERED AND BROKE THE OIL PAN OF THE MACHINE. I'VE SEEN MANY POSTS ABOUT THIS PROBLEM BUT MY CAR IS NOT UNDER WARRANTY. BUT I SEE MANY BMW OWNERS AROUND THE WORLD HAVE RECEIVED THIS REPAIR OF BMW. THIS IS A VERY EXPENSIVE REPAIR.
NHTSA complaint #10822416 — an unverified report by a vehicle owner.
THE UNIVERSAL JOINT ON THE FRONT DRIVE SHAFT SHEERED IN HALF WHILE DRIVING MY KIDS TO SCHOOL THIS MORNING. THERE WAS NO WARNING SIGNS OR NOTICEABLE VIBRATIONS BEFORE. TOWED VEHICLE TO SHOP & DISCOVERED THE PROBLEM. A QUICK GOOGLE SEARCH REVEALED THE FOLLOWING: BMW ISSUED A SERVICE BULLETIN TO "INSPECT" THE DRIVE SHAFT BACK IN MARCH OF 2015 NHTSA ID NUMBER: 10056722 / BMW SIB-26-01-14 AND IN AUGUST OF 2015 THEY ISSUED A VOLUNTARY WARRANTY EXTENSION, BMW SIB-01-15-15. I WILL SEND VEHICLE TO THE LOCAL BMW DEALERSHIP AND ASK FOR THE REPAIR TO HAPPEN UNDER THIS WARRANTY EXTENSION......UPDATED 06/23/16 * BF
NHTSA complaint #10762871 — an unverified report by a vehicle owner.
MY VEHICLES PURCHASED LAST YEAR FROM BMW LOCAL DEALER {JACKIE COOPER IMPORTS] IS EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED ENGINES .THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP OVERHEATED. THIS LEAD TO A SMOLDERING OF THE PUMP AND AN ENGINE COMPARTMENT . BMW WAS SUPPOSED TO NOTIFY OWNERS, REPLACE THE AUXILIARY WATER PUMP, THERMOSTAT, AND COOLANT RESERVOIR FREE OF CHARGE. THE TWO SAFETY RECALLS RELATED TO THIS PROBLEM APPARENTLY DID NOT INCLUDE MY VEHICLE. REF NHTSA COMPAIGN RECALL #11V521000 AND NHTSA COMPAIGN RECALL # 12V161000. I HAVE LOGGED A COMPLAINT ABOUT THIS WITH THE DEALERSHIP, AND THEIR RECALL RESOLUTION DEPARTMENT IN VAIN. I AM BEING CHARGED FOR PARTS AND LABOR WHICH I BELIEF SHOULD BE FREE A SNOTED BY THE TWO RECALLS .
NHTSA complaint #10716078 — an unverified report by a vehicle owner.
PURCHASED NEW 2012 X 5 IN AUGUST 2011. IN JULY 2014 CAR VIBRATED ON TURNS IN STEERING COLUMN AND THOUGHT IS WAS THE NEW TIRES, THEY SAID IT WAS THE CIRCUMFERENCE ON ONE OF THE TIRES, INSTALLED NEW SET. STILL THE VIBRATION OCCURRED....TURNS OUT IS TRANSFER CASE AND $6200.00. THEY COVERED ALL BUT 1300.00 OF MINE AT THE DEALER LEVEL. FRIEND BOUGHT SAME VEHICLE IN OCTOBER 2011 SAME DEALER AND I EXPLAINED PROBLEM TO HER AND SHE HAD THE SAME SYMPTOMS AND ALMOST IDENTICAL MILEAGE. HER TRANSFER CASE ALSO BAD THE SAME MONTH MINE WAS. SHE HAD TO FIGHT WITH BMW BECAUSE SHE HAD OVER 75,000. AT FIRST HER ASSISTANCE ON THE REPLACEMENT WAS DENIED, THEN AFTER CALLS SHE ACTUALLY HAD ALL BUT 500.00ISH PAID. DEALER SAID THEY RARELY HAD TO REPLACE A TRANSFER CASE AND IT WAS A FLUKE- WE DIDN'T THINK SO. FAST FORWARD, BOTH CARS NOW 10,000 MILES LATER EACH ( NOVEMBER 2014)"SMOKE" UPON STARTING IF THEY SIT FOR A FEW DAYS (THE "STEAM" CLOUD IS HUGE). WE BOTH HAD TO ADD OIL WHICH THEY SAY IS NORMAL AFTER AN OIL CHANGE LESS THAN 7000 MILES AGO. DEALER SAYS IT IS NORMAL ON THE OIL ADDITION AND NORMAL SMOKE- CONDENSATION- THIS TIME WE TOOK THEM IN THE SAME DAY AND HAD THEM SIT OVER THE WEEKEND. PEOPLE JUMP BACK FROM MINE BECAUSE THEY ARE SCARED! NOW A WEEK LATER, BOTH SMELL OF ANTIFREEZE WHEN LEFT RUNNING A FEW MINUTES PARKED WITH THE HEAT ON. TOO MANY COINCIDENCES. THIS IS MY THIRD BMW- BUT FIRST TIME WITH PROBLEMS. JUST READ ONLINE ABOUT OTHER TRANSFER CASE ISSUES WITH THAT MODEL YEAR. WE BELIEVE AS THESE MODELS AGE, AND PEOPLE HAVE MORE MILES ( WE ARE BOTH REALTORS SO WE HAVE VERY HIGH MILEAGE) THIS TRANSFER CASE WILL FAIL. I BELIEVE IT IS A FAULTY PART AND NEEDS TO BE RECALLED. AT THE RATE WE DRIVE WE WILL NEED ANOTHER TRANSFER CASE IN 2 YRS.
NHTSA complaint #10659874 — an unverified report by a vehicle owner.
IT WAS 9:57A.M. SATURDAY, NOVEMBER 8TH 2014, STARTED DRIVING THE VEHICLE, AND NOTICED THAT THE WHOLE DRIVE TRAIN WOULD SLIGHTLY JERK WHILE DRIVING AND APPLYING 15-25% OF LOAD, (I BOUGHT A VEHICLE TWO MONTHS AGO, AND FROM THE FIRST DAY - ON COLD - IT WOULD MAKE THE SAME SYMPTOM FOR COUPLE OF FIRST 500-700 YARDS, AFTER COUPLE OF STOPS AND GOES, VEHICLE HEATS UP TO OPERATING TEMPERATURE AND THE VEHICLE WOULD DRIVE NORMALLY.) AT 10:20A.M, SAME SATURDAY, I MADE A FULL STOP ON A STOP SIGN TURNING RIGHT TO A MAIN STREET. AS MOST OF THE TRAFFIC WAS DRIVING ON THE MAIN STREET, I WAITED FOR THE FAST PAS PACED TRAFFIC TO PASS BY, I TRIED TO ENTER THE MAIN STREET BY ACCELERATING THE VEHICLE. SO I APPLIED APPROX. 20-25% LOAD, IT WAS 5MPH WHEN I WAS ABOUT TO ALIGN STEERING WHEEL TO ZERO DEGREES CENTER, I HEARD AND FELT REAR SUSPENSION FREEZING UP, CLICKING AND CHATTERING WITH LOUD GRINDING SOUND (SOUNDED LIKE THE AXLE FELL OUT) ENGINE RPM WOULD INCREASE TO 3,000RPM BUT VEHICLE WOULD NOT ACCELERATE, AND SOMETHING IN THE REAR WAS STILL GRINDING WHEN TRANSMISSION WAS IN DRIVE OR REVERSE. I HAD TO PULL OVER TO THE CURB, BLOCKING RIGHT LANE. VEHICLE HAD NO TRANSMISSION WARNING LIGHTS OR ERROR MESSAGES ON CLUSTER. I DID TOWED THE VEHICLE TO MY BMW TECHNICIAN, AND HE TOLD ME THAT I NEED REAR DIFFERENTIAL, REASON INTERNAL FAILURE, I TOLD TECHNICIAN TO MAKE NOTES OF ANYTHING UNUSUAL WHILE TAKING REAR DIFFERENTIAL OUT OF THE VEHICLE. TECHNICIAN NOTED THAT REAR DIFFERENTIAL FLUID WAS RIGHT AT ITS LEVEL AND NO LEAKS OR EVEN SEEPAGE WAS NOT NOTICEABLE (I OWNED MANY BMWS WELL OVER 200K MILES ON THE CLUSTER, AND HAD NO ISSUES WITH REAR DIFFERENTIALS.) LINK TO ONE OF THE YOUTUBE VIDEOS ABOUT E70 X5 REAR DIFFERENTIAL FAILURES HTTPS://WWW.YOUTUBE.COM/WATCH?V=AF_7IANXMSI IS THERE ANYTHING WE CAN DO ABOUT THIS?
NHTSA complaint #10653661 — an unverified report by a vehicle owner.