Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.9%
1,000 – 9,999 miles
76.5%
10,000 – 24,999 miles
4743.5%
25,000 – 49,999 miles
4541.7%
50,000 – 74,999 miles
76.5%
100,000 – 149,999 miles
10.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2010peak 23Jun 2011
Recalls on the 2008 Braun Town & Country
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V235000
ELECTRICAL SYSTEM:WIRING
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Risk: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
10V164000
SUSPENSION:REAR
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Risk: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
10V148000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Risk: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 22,800 milesVenice, FLFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. WHEN THE CONTACT STOPPED THE VEHICLE, HE COULD SMELL A BURNING ODOR. HE STATED THAT THE RIM OF THE REAR PASSENGER SIDE WAS ABNORMALLY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ROTORS AND BRAKE PADS WERE REPLACED. THE TECHNICIAN STATED THAT THERE WAS ONLY FIVE PERCENT OF THE BRAKES LEFT AND THE ROTORS WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,800.
NHTSA complaint #10378578 — an unverified report by a vehicle owner.
at 40,000 milesCedarburg, WICrash2 injured
SEAT BELTS
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SECOND ROW SEATBELT WAS NOT LOCKED AND CAUSED THE CHILD IN THE BOOSTER SEAT TO BE FLIPPED UPSIDE DOWN. THERE WERE MINOR INJURIES TO THE CHILD AND CONTACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SECOND ROW SEATBELTS DID NOT LOCK WHEN INVOLVED IN A CRASH. THE DEALER CALLED THE MANUFACTURER BUT NEITHER THE DEALER NOR THE CONTACT RECEIVED ANY RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 02/10/11 *BF THE CONSUMER STATED THE SEAT BELTS WOULD LOCK WHEN SHE HIT THE BRAKES. UPDATED 02/22/11
NHTSA complaint #10374126 — an unverified report by a vehicle owner.
at 10,000 milesScotch Plains, NJFire
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
NHTSA complaint #10358252 — an unverified report by a vehicle owner.
at 10,000 milesScotch Plains, NJFire
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
NHTSA complaint #10358252 — an unverified report by a vehicle owner.
at 10,000 milesScotch Plains, NJFire
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
NHTSA complaint #10358252 — an unverified report by a vehicle owner.
at 10,000 milesScotch Plains, NJFire
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
NHTSA complaint #10358252 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
SAN Diego, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WAS TOLD TO WAIT 1 MONTH FOR CRITICAL SAFETY RECALL THAT CAN CAUSE SERIOUS INJURY OR DEATH. FROM RECALL LETTER: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK AT THE HEATING AND AIR CONDITIONER "HVAC" DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT. I WAS TOLD AFTER TAKING MY VEHICLE IN THAT THE PART IS ON BACK ORDER AND I'D HAVE TO WAIT ABOUT A MONTH TO GET THIS DONE. MY CONCERN IS THAT I DO HEAR HISSING UNDER THE DASH AND HAVE LOSS A/C COOLANT. I AM CONCERNED THAT THE AIRBAG MAY DEPLOY WITHOUT WARNING. I FELT AND FEEL THIS SHOULD BE ESCALATED TO GET THESE PARTS FASTER IN ORDER TO AVOID AN AVOIDABLE INCIDENT THAT MAY UNNECESSARY LOSS OF LIFE. NOT ONLY FOR MY FAMILY BUT OTHERS WITH SIMILAR VEHICLES. IT DIDN'T SEEM TO MATTER TO THE SERVICE PROVIDER I SPOKE TO THIS MORNING. I SUBMIT THIS STATING THAT I TRIED TO ADDRESS THE PROBLEM, BUT CHRYSLER AND ITS REPRESENTATIVES DID NOT ADDRESS THE ISSUE. LINK TO ARTICLE: HTTP://AUTO-RECALLS.JUSTIA.COM/CHRYSLER/TOWN-AND-COUNTRY/2008/10V611000/INDEX.HTML.
NHTSA complaint #10405645 — an unverified report by a vehicle owner.
at 26,500 milesSaint Clair Shores, MI
SERVICE BRAKES, HYDRAULIC
2008 CHRYSLER TOWN & COUNTRY, 26,500 MILES. I WAS DRIVING DOWN THE HIGHWAY AND WHEN I PARKED MY VEHICLE THERE WAS SMOKE COMING FROM THE DRIVERS SIDE REAR BRAKES. THE BRAKES HAD BEEN STUCK ON FOR AN UNKNOWN AMOUNT OF MILES. THERE WAS EXCESSIVE HEAT AND SMOKE COMING FROM THE AREA WHICH COULD HAVE LED TO A POSSIBLE FIRE. I TOOK IT TO THE DEALER AND THEY TOLD ME THERE WAS NO WARRANTY OR RECALL FOR THIS PROBLEM.
NHTSA complaint #10405550 — an unverified report by a vehicle owner.
at 61,957 milesWildwood, MO
ELECTRICAL SYSTEM
I DON'T KNOW ANY EVENTS LED TO THE FAILURES. THE VAN IS USED FOR FAMILY TRANSPORTATION BY MY WIFE. ITS USE IS LIMITED TO ROUGHLY 12,000 MILES OF PAVED ROAD DRIVING PER YEAR. SOMETHING ELECTRICAL IS WRONG. ONE DAY IT WON'T START, THE NEXT DAY IT STARTS BUT ALL THE LIGHTS ARE ON, THE NEXT DAY THE AIRBAG LIGHT IS ON, THE NEXT DAY THE SPEEDOMETER/TACHOMETER/CLOCK/TEMPERATURE/FUEL GAUGES DON'T WORK. THERE IS NO RHYME OR REASON TO WHAT WORKS AND WHEN SOMETHING WILL FAIL. IT IS IN A CHRYSLER DEALERSHIP NOW FOR SERVICE. THEY ARE UNCERTAIN, BUT SAY IT IS "MOST LIKELY" THE INTEGRATED POWER MODULE. THEY ALSO SAY ONLY A DEALER CAN REPLACE AND REPROGRAM THE MODULE. I WILL BE CERTAIN TO SAVE THE OLD PARTS.
NHTSA complaint #10403917 — an unverified report by a vehicle owner.
at 40,000 milesProspect, KY
WHEELS
2008 CHRYSLER TOWN AND COUNTRY WALTER P EDITION NEEDED WHEEL BEARINGS REPLACED AT 40,000 MILES.
NHTSA complaint #10403740 — an unverified report by a vehicle owner.
at 33,654 milesSAN Diego, CA
ELECTRICAL SYSTEM
2008 CHRYSLER TOWN AND COUNTRY ELECTRICAL PROBLEMS 5TH TIME THIS HAS HAPPENED. HORN HONKING CONTINUOUSLY, WIPER AND FLUID GOING OFF EVEN WHEN TURNED OFF, LIGHTS FLASHING ON AND OFF. VERY UNSAFE THE DEALER AND CHRYSLER SAID THEY COULD NOT DO ANYTHING. I HAD TO REMOVE FUSES SO THE HORN WOULD NOT GO OFF WHICH CLEARED THE CODES BUT I CAN'T DRIVE AROUND THE CAR? THIS IS A BIG SAFETY ISSUE. THE DEALER ACTUALLY SAID TO TRY AND COME IN WITH THE HORN HONKING LIKE THAT!!! CRAZY
NHTSA complaint #10402085 — an unverified report by a vehicle owner.
at 30,100 milesTaylor, MI
WHEELS
I FOUND THE RIGHT-REAR VALVE STEM BROKEN, WHILE TRYING TO ADD AIR. IT APPEARED TO HAVE BEEN WEAKENED BY CORROSION. THE SURROUNDING AREA OF THE WHEEL SHOWED NO SIGNS OF CORROSION. THE VALVE STEMS ON THIS VEHICLE ARE ALSO THE TIRE PRESSURE MONITORING SENSOR (TPMS) SENSORS. UPON INSPECTION, I FOUND THE OTHER VALVE STEMS/SENSORS IN POOR CONDITION. AFTER THE SPARE TIRE WAS INSTALLED, THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, UNDER WARRANTY. I ASKED THAT THEY REPLACE THE OTHER THREE SENSORS, SINCE FAILURE APPEARS IMMINENT. THE SERVICE WRITER EXPLAINED THAT, WHILE THIS IS A COMMON FAILURE, THEY CANNOT REPLACE THE PART, UNTIL IT IS ACTUALLY LEAKING AIR; BECAUSE THE SENSORS ARE EXPENSIVE. I FEEL THIS IS SIGNIFICANT, POTENTIAL SAFETY ISSUE, BECAUSE WHEN THE STEM/SENSORS BREAK, THERE IS AN ALMOST IMMEDIATE, TOTAL LOSS OF PRESSURE IN THE AFFECTED TIRE. IF THE STEM/SENSOR BROKE WHILE DRIVING, LOSS OF VEHICLE CONTROL COULD OCCUR. THERE APPEARS TO BE QUITE A BIT OF DISCUSSION RELATED TO THIS PROBLEM ON CHRYSLER-RELATED INTERNET BLOGS AND FORUMS. ALSO, IT APPEARS CHRYSLER KNOWS THERE IS A PROBLEM, SINCE NEWER VEHICLES HAVE STEMS/SENSORS CONSTRUCTED OF A MORE ROBUST MATERIAL.
NHTSA complaint #10401928 — an unverified report by a vehicle owner.
at 59,260 milesCary, NC
ELECTRICAL SYSTEM
IN JULY 2010 THIS INCIDENT FIRST OCCURRED WHERE DRIVING WITH MY 3 CHILDREN IN THE CAR AT APPX. 5-10MPH AND APPROACHING A STOP SIGN THE CAR STALLED. I HAD NO POWER STEERING OR POWERBRAKES. THE ONLY LIGHT LIT ON THE DASHBOARD IS THE ANTI-LOCK BRAKING SYSTEM. I BROUGHT THE CAR TO A STOP AND IT IMMEDIATELY RESTARTED. IN THE FALL OF 2010 THE SAME INCIDENT OCCURRED 2-3 TIMES AND ALWAYS UNDER THE SAME CONDITIONS WHILE DRIVING SLOWLY APPX. 10MPH AND APPROACHING AN INTERSECTION OR STOP SIGN. I BROUGHT THESE INCIDENTS TO THE ATTENTION OF CHRYSLER WHO SAID THAT THEY COULD FIND NOTHING WRONG. IN JAN./FEB. 2011 THE STALLING BEGAN TO OCCUR MORE FREQUENTLY APPX 3-4 AND AGAIN UNDER THE SAME CONDITIONS;WHILE DRIVING SLOWLY AND APPROACHING STOP SIGN/DRIVEWAY ETC. CHRSYLER AGAIN COULD FIND NOTHING. IN MARCH 2011 THE CAR STALLED WHILE DRIVING ON A MAJOR ROAD APPX. 35 MPH AND IN THE MIDDLE OF A CURVE. I WAS ABLE TO CONTROL CAR AND MOVE TO THE SIDE OF THE ROAD AND IMMEDIATELY IT RESTARTED. CHRYSLER DEALERSHIP STATES AT THIS POINT THAT POSSIBLY IT IS MY "KEY CHAIN" THAT IS TOO HEAVY FOR THE KEYLESS COMPONENT.(I HAVE 1 KEY ON IT) I REMOVE KEY AND REMAIN INCIDENT FREE FOR APPX. 6 - 8 WEEKS UNTIL TODAY. MY 15 YEAR OLD SON WHO IS A PERMIT DRIVER HAD THE INCIDENT OCCUR WHILE GOING DOWN HILL AT APPX. 15 MPH. WITH HIM BEHIND THE WHEEL AND ME IN THE DRIVER SEAT. WE WERE ABLE TO FINALLY STOP THE CAR AND WITH ME BEHIND THE WHEEL NOW WE RESTARTED THE CAR! THIS IS A SERIOUS PROBLEM.
NHTSA complaint #10400852 — an unverified report by a vehicle owner.
at 50,000 milesOklahoma City, OK
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THE HOSE THAT CONNECTED THE AIR CONDITIONER COMPRESSOR TO THE FIRE WALL WAS FRACTURED AND CAUSING FREON TO LEAK. THE CONTACT REPAIRED THE HOSE BY USING PARTS FROM A LOCAL MECHANIC BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER BUT THE CONTACT DID NOT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED THREE TIMES. UPDATED 01/03/12
NHTSA complaint #10398631 — an unverified report by a vehicle owner.
at 33,651 milesSAN Diego, CA
ELECTRICAL SYSTEM
4TH TIME THIS HAS HAPPENED. I WAS DRIVING DOWN HIGHWAY AT 65MPH WHEN MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN BEGAN CAUSING A SAFETY ISSUE. THE CAR HORN WAS BLASTING CONTINUOUSLY, THE WINDSHIELD WIPERS WERE MOVING BACK AND FORTH AND THE ELECTRONIC SYSTEM WAS GOING ON AND OFF. I HAD THE ELECTRONIC COMPONENT REPLACED BUT THIS IS STILL HAPPENING. NOT SURE WHY THERE IS NO RECALL ON THIS ISSUE VERY UNSAFE AND DANGEROUS AS I WAS DRIVING WITH MY 2 CHILDREN 3 YEAR OLD AND 1 YEAR OLD.
NHTSA complaint #10398635 — an unverified report by a vehicle owner.
at 39,500 milesSilver Spring, MD
ELECTRICAL SYSTEM
IN NORMAL NEIGHBORHOOD DRIVING, ALL DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME, THE WINDSHIELD WIPERS TURNED ON, THE SPEEDOMETER AND TACHOMETER WENT TO ZERO EVEN THOUGH THE ENGINE WAS STILL RUNNING, AND MOST DISTURBINGLY, MY ELECTRIC DRIVERS SIDE SEAT STARTED MOVING FORWARD AND BACKWARD WHILE I WAS ATTEMPTING TO TURN AND BREAK. IT ALMOST CAUSED AN ACCIDENT, BUT I WAS LUCKY. THE SYSTEM RESET ITSELF, AND THE SAME THING HAPPENED AGAIN, AND AGAIN. IT WAS TOO DANGEROUS TO DRIVE. THE VEHICLE WAS TRANSPORTED TO THE DEALERSHIP WHO SAID IT WAS A "FRAYED AND CHAFFING" ELECTRICAL HARNESS. I HAD TO REPLACE IT, EVEN THOUGH THEY SAID THERE WAS NOTHING THAT I COULD HAVE DONE TO AVOID THE SITUATION. I ASKED IF THERE WAS ANYTHING I SHOULD DO DIFFERENTLY, AND THEY SAID NO IT WASN'T MY FAULT. I ASKED IF THEY SHOULD BE INSPECTING ANYTHING ELSE TO MAKE SURE IT DOESN'T HAPPEN AGAIN AND THEY SAID THAT WAS A ONE TIME OCCURRENCE IN THE LIFE OF THE CAR. I ONLY HAVE 39,000 MILES ON MY VAN, AND THIS WAS A VERY SCARY SITUATION. IF A LESS EXPERIENCED DRIVER WAS IN THE VAN, IT COULD HAVE CAUSED A SEVERE PROBLEM. WHEN THE DRIVER SEAT STARTED MOVING BACK AND FORTH WHILE I WAS DRIVING AND TRYING TO BREAK, IT WAS DISCONCERTING!
NHTSA complaint #10398218 — an unverified report by a vehicle owner.
at 18,000 milesBurlington, MA
ELECTRICAL SYSTEM
WE HAVE HAD MULTIPLE ELECTRICAL PROBLEMS WITH THE VEHICLE SINCE WE HAVE HAD IT. MOST HAVE BEEN RELATED TO THE SLIDING DOORS NOT COMPLETELY SHUTTING AND REOPENING AS IF THERE WAS SOMETHING IN THE WAY. THE DEALER CAN NOT FIND ANYTHING WRONG WITH THE DOOR SENSORS. THE MOST RECENT ISSUES HAVE BEEN MUCH WORSE. ONE TIME WHILE DRIVING DOWN THE ROAD, ALL OF THE DASHBOARD LIGHTS STARTED FLASHING, THE KEY IN THE IGNITION ALARM STARTED BEEPING (WHILE DRIVING WITH THE KEY IN), THE RADIO WENT TO 12:00 THEN RESET IT BACK TO THE CORRECT TIME. THIS LASTED ABOUT 3 MINUTES, THEN IT WAS ALL DONE AND WORKING FINE. 3 TIMES THAT WE HAD STOPPED AT TRAFFIC LIGHTS THE CAR JUST STALLED. BUT IT WAS ABLE TO RESTART RIGHT AWAY. ONE TIME THE CAR WOULD NOT START UP AT ALL FOR A FEW MINUTES, THEN IT STARTED ON THE FIFTH TRY. JUST YESTERDAY, WE HAD TO HAVE THE VAN TOWED, MY WIFE WAS DRIVING, SHE STOPPED AT A LIGHT AND THE CAR STALLED BUT IT WOULD NOT DO ANYTHING AT ALL. THE DOORS DID NOT UNLOCK, THANKFULLY HERS WAS STILL UNLOCKED. THE HAZARDS WOULD NOT WORK, ALL THE INTERIOR LIGHTS WOULD NOT TURN ON. WE HAD IT TOWED THE DEALER, WHERE IT DID EVENTUALLY START. THE DEALER REPLACED A MODULE FOR THE ELECTRONIC KEY 1 WEEK AGO, BUT THE ISSUES HAVE OCCURRED STILL.
NHTSA complaint #10397009 — an unverified report by a vehicle owner.
at 39,000 milesNorthville, MI
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2008 CHRYSLER TOWN AND COUNTRY: FAULTY VALVE STEMS. THREE OF THE FOUR VALVE STEMS HAVE BROKEN IN THE PAST 2 MONTHS. THEY WERE THE ORIGINALS. I'M EXPECTING THE FOURTH TO GO ANYTIME NOW. THEY ALL BROKE WHEN I WAS UNSCREWING THE CAP TO CHECK PRESSURE OR ADD AIR. AS SOON AS I STARTED TO TWIST, THE WHOLE THING JUST CAME OFF IN MY FINGERS, WITH THE TOP OF THE STEM STILL EMBEDDED IN THE PLASTIC CAP. HAD TO REPLACE ENTIRE TPMS BECAUSE IT'S ALL ONE PART.
NHTSA complaint #10396552 — an unverified report by a vehicle owner.
at 32,418 milesSAN Diego, CA
ELECTRICAL SYSTEM
I WAS DRIVING MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN DOWN THE HIGHWAY WHEN THE HORN WENT OFF CONTINOUSLY, THE WINDSHIELD WIPERS FRONT AND BACK WERE SPRAYING FLUID AND GOING BACK AND FORTH. THE INSTRUMENT PANEL WAS BLINK ON AND OFF. I COULD NOT SEE BECAUSE OF THE WINDSHIELD WIPERS AND THE INSTRUMENT PANEL WAS GOING OFF AND ON. I WAS WITH MY WIFE AND TWO SMALL CHILDREN, 3 YRS OLD AND 15 MONTHS GOING DOWN A MAJOR INTERSTATE. I HAVE TO PULL OVER IN THE HIGHWAY AND REMOVE THE FUSE FOR THE HORN BECAUSE NO MATTER WHAT I DID THE HORN WOULD NOT TURN OFF. VERY SCARY LUCKY I WAS DRIVING AND NOT MY WIFE.
NHTSA complaint #10396006 — an unverified report by a vehicle owner.
at 55,000 milesSanta Teresa, NM
SUSPENSION:FRONT
CHRYSLER 2008 TOWN AND COUNTRY VAN HAS GRINDING NOISE FROM FRONT BEARINGS. THERE IS A RECALL K-19 FOR THIS PROBLEM FOR VANS BUILT FROM 12/07-02/08. MY VAN BUILT 01/08 BUT NOT INCLUDED IN RECALL, ALTHOUGH IT HAS THE PROBLEM THE RECALL IS TO REPAIR. CHRYSLER WILL NOT EXPLAIN WHY OUR VAN IS NOT INCLUDED IN RECALL.
NHTSA complaint #10395771 — an unverified report by a vehicle owner.
at 46,000 milesLemars, IA
SUSPENSION:FRONT
ARE THE 1ST OWNER OF 08 CHRYSLER T&C. HAVE HAD A GRINDING WHINING NOISE IN THE FRONT END SINCE MILEAGE WAS AT @20,000 MLS. HAVE HAD THE VAN LOOKED A NUMEROUS TIMES AND HAVE BEEN TOLD IT WAS THE TIRES, THEN THE BRAKES, THEN A "NORMAL" SOUND AND TO JUST LIVE WITH IT-HAVE FIXED EACH TIME WHAT THEY SAY WITH THE NOISE STILL THERE...WHILE DRIVING IT THE NOISE HAS GOTTEN LOUDER AND THE STEERING WHEEL STARTED TO VIBRATE...NOW AFTER HAVING IT LOOKED AT IT WAS FOUND THAT IT WAS THE FRONT WHEEL BEARINGS....TOO WORRIED TO DRIVE IT AS THE SHAKING AND NOISES MY FAMILY COMES FIRST.....HAVE TAKEN IT IN TO BE REPLACE TO FIND OUT THEY WERE EXTREMELY BAD! COST WAS $656 TO REPLACE THE FRONT WHEEL BEARINGS! THE DEALER KEPT AND DISPOSED OF THE PART ARE WE ARE UNABLE TO GET IT TO ACCESS THE SERIAL NUMBER(WE TRIED) I WAS MORE WORRIED THAT THE BEARINGS WOULD BREAK WHILE DRIVING AND RESULT IN THE VAN LOOSING CONTROL WITH FAMILY INSIDE AND GOING IN THE DITCH. CHRYSLER SHOULD HAVE FIXED IT THE FIRST TIME IT WAS IN BUT NOW AS THE VAN HAS 46000 ON THEY DON'T WANT TO FIX IT EVEN THOUGH THERE IS A RECALL OUT FOR THIS PROBLEM FOR VANS MFG 12/01/07-02/28/08 AND THIS ONE WAS MFG ON 11/30/07.
NHTSA complaint #10393875 — an unverified report by a vehicle owner.
at 43,050 milesAiken, SC
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A CHILD PASSENGER WAS EXITING THE VEHICLE WHEN THE REAR PASSENGER SLIDING DOOR CLOSED INDEPENDENTLY, JAMMING THE CHILD'S HEAD IN THE DOOR. THE CHILD WAS UNINJURED. THE MANUFACTURER WAS CONTACTED AND BUT ADVISED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 43,050.
NHTSA complaint #10390048 — an unverified report by a vehicle owner.
at 48,000 milesGeorgetown, KY
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN SHE HEARD AN ABNORMAL RUBBING AND AN UNUSUAL WOBBLE WITHIN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE WHEEL BEARING WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 49,606 AND THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA complaint #10389642 — an unverified report by a vehicle owner.
at 4,492 milesEncinitas, CA
SERVICE BRAKES, HYDRAULIC
THIS VEHICLE'S BRAKE SYSTEM IS DEFECTIVE AND HAS REQUIRED 3 BRAKE REPAIRS AT UNDER 18,000 MILES. WE CAN NO LONGER RELY ON THE VEHICLE FOR EXTENDED PERIODS OF TIME AND DO NOT TRUST IT IS A SAFE VEHICLE TO TRANSPORT OUR FAMILY IN.
NHTSA complaint #10387208 — an unverified report by a vehicle owner.
at 35,000 miles48327, MI
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2008 CHRYSLER TOWN AND COUNTRY, TPS TIRE SENSOR FAILED AND BROKE CAUSING A FRONT TIRE TO BLOW OUT. VEHICLE THEN WENT INTO THE DITCH.
NHTSA complaint #10383196 — an unverified report by a vehicle owner.
at 1,000 milesLake Frederick, VA
ELECTRICAL SYSTEM
I HAVE A 2008 CHRYSLER COUNTRY AND TOWN CAR AND FROM THE FIRST DAY I HAVE HAD ALL OF THE FOLLOWING FAILURE DUE TO THE FUSE BOX POPPING UP THE FUSES AND LEAVING MY CAR WITHOUTPOWER FOR THE FOLLOWING NO TURN SIGNAL, NO WINDOW CONTROL ,NO HEAT, OR AIR CONDITION NO WINDSHIELD WIPERS,ETC AND IT NEVER REPAIRED OR REPLACED WHEN I BRING IT IN FOR SERVICE CREATING A VERY DANGEROUS SITUATION A RECALL IS WARRANTED.
NHTSA complaint #10379298 — an unverified report by a vehicle owner.
at 22,800 milesVenice, FLFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. WHEN THE CONTACT STOPPED THE VEHICLE, HE COULD SMELL A BURNING ODOR. HE STATED THAT THE RIM OF THE REAR PASSENGER SIDE WAS ABNORMALLY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ROTORS AND BRAKE PADS WERE REPLACED. THE TECHNICIAN STATED THAT THERE WAS ONLY FIVE PERCENT OF THE BRAKES LEFT AND THE ROTORS WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,800.
NHTSA complaint #10378578 — an unverified report by a vehicle owner.
at 34,000 milesLomira, WI
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHILE PARKED IN OUR HEATED GARAGE, VALVE STEM SNAPPED OFF ALLOWING THE TIRE TO COMPLETELY DEFLATE AS I WASHED THE TIRES OF MY 2008 CHRYSLER TOWN & COUNTRY. THANKFULLY I WAS NOT DRIVING DOWN THE FREEWAY AT THE TIME OF THE VALVE STEM FAILURE. THIS SHOULD NEVER HAPPEN AND CERTAINLY NOT AT 34,000. WE CONTACTED THE LOCAL CHRYSLER DEALER FOR REPAIR.
NHTSA complaint #10377947 — an unverified report by a vehicle owner.
at 54,320 milesFlorence, SC
SEAT BELTS
TODAY MY 2008 TOWN & COUNTRY DRIVER SEAT BELT AUTOMATIC LOCKING RETRACTORS STOP WORKING. THE SEAT BELT DO NOT RETURN TO THE ORIGINAL POSITION .ALL THE BELT IS OUT FROM THE DEVICE AND DO NOT RETRACT BACK. THE SEAT BELT IS INOPERATIVE. I BUCKLE UP BECAUSE I DON'T WANT BE STOP BY A POLICE,BUT IN CASE OF AN ACCIDENT IS NOTHING TO PROTECT ME. I VISIT EFIRD DEALER IN FLORENCE SC BUT THEY WANT TO CHARGE $170 FOR LABOR AND $109 FOR THE PART PLUS TAX. I CONSIDER THIS PROBLEM WITH THE SEAT BELT RETRACTORS IS A SAFETY ISSUE THAT NEED BE ADDRESS WITHOUT ANY COST TO THE COSTUMER. I APPRECIATE YOUR ASSISTANCE IN THIS MATTER. THANKS.
NHTSA complaint #10375086 — an unverified report by a vehicle owner.
at 40,000 milesCedarburg, WICrash2 injured
SEAT BELTS
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SECOND ROW SEATBELT WAS NOT LOCKED AND CAUSED THE CHILD IN THE BOOSTER SEAT TO BE FLIPPED UPSIDE DOWN. THERE WERE MINOR INJURIES TO THE CHILD AND CONTACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SECOND ROW SEATBELTS DID NOT LOCK WHEN INVOLVED IN A CRASH. THE DEALER CALLED THE MANUFACTURER BUT NEITHER THE DEALER NOR THE CONTACT RECEIVED ANY RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 02/10/11 *BF THE CONSUMER STATED THE SEAT BELTS WOULD LOCK WHEN SHE HIT THE BRAKES. UPDATED 02/22/11
NHTSA complaint #10374126 — an unverified report by a vehicle owner.
at 50,646 milesPort Republic, NJ
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 60 MPH WHEN THE HEADLIGHTS BEGAN SPORADICALLY ILLUMINATING AND SHUTTING OFF. EVERY WARNING LIGHT WAS ILLUMINATED AS THE VEHICLE THEN STALLED. THE CONTAC WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY BUT THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST TO DETERMINE THE FAILURE. THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,646.
NHTSA complaint #10373843 — an unverified report by a vehicle owner.