76 of the 151 complaints filed about the Braun Town & Country are about the braking system — 50% of everything owners reported. The worst model year for it is 2008.
76
Complaints
50%
Share of all complaints
2
Crashes
2
Fires
SERVICE BRAKES, HYDRAULIC
REAR BRAKES WORN OUT INCLUDING ROTORS AT 21,000 MILES. REAR CALIPERS STICK AND STAY ON AS IF PARKING BRAKE WAS ENGAGED. DEALER SAID ITS COMMON BECAUSE OF WINTER. MY FIRST VEHICLE EVER TO HAVE CALIPERS STICK BECAUSE OF WINTER. FUNNY THOUGH THIS WAS NOT AN ISSUE IN THE WINTER. ONLY NOW AFTER I DECLINED TO HAVE THEM FIX MY BRAKES AND IT'S 90 F OUTSIDE.
NHTSA complaint #10405739 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
2008 CHRYSLER TOWN & COUNTRY, 26,500 MILES. I WAS DRIVING DOWN THE HIGHWAY AND WHEN I PARKED MY VEHICLE THERE WAS SMOKE COMING FROM THE DRIVERS SIDE REAR BRAKES. THE BRAKES HAD BEEN STUCK ON FOR AN UNKNOWN AMOUNT OF MILES. THERE WAS EXCESSIVE HEAT AND SMOKE COMING FROM THE AREA WHICH COULD HAVE LED TO A POSSIBLE FIRE. I TOOK IT TO THE DEALER AND THEY TOLD ME THERE WAS NO WARRANTY OR RECALL FOR THIS PROBLEM.
NHTSA complaint #10405550 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
2009 TOWN AND COUNTRY- I HAVE HAD THEFRONT BRAKES REPLACED 3 TIMES SINCE I BOUGHT THE VEHICLE. THIS INCLUDES 2 AFTER THE ORIGINAL RECALL. THE CAR ONLY HAS 21000 MILES.
NHTSA complaint #10403899 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
THIS VEHICLE'S BRAKE SYSTEM IS DEFECTIVE AND HAS REQUIRED 3 BRAKE REPAIRS AT UNDER 18,000 MILES. WE CAN NO LONGER RELY ON THE VEHICLE FOR EXTENDED PERIODS OF TIME AND DO NOT TRUST IT IS A SAFE VEHICLE TO TRANSPORT OUR FAMILY IN.
NHTSA complaint #10387208 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. WHEN THE CONTACT STOPPED THE VEHICLE, HE COULD SMELL A BURNING ODOR. HE STATED THAT THE RIM OF THE REAR PASSENGER SIDE WAS ABNORMALLY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ROTORS AND BRAKE PADS WERE REPLACED. THE TECHNICIAN STATED THAT THERE WAS ONLY FIVE PERCENT OF THE BRAKES LEFT AND THE ROTORS WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,800.
NHTSA complaint #10378578 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
2008 CHRYSLER TOWN AND COUNTRY TOURING REAR BRAKES PADS AND ROTORS NEED REPLACING AT 26,000 MILES.
NHTSA complaint #10372347 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND APPLIED THE BRAKES AS THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS OF THE FAILURE WHERE THE FRONT BRAKE COMPONENTS WERE REPLACED. THE FRONT AND REAR BRAKE PADS FAILED SHORTLY FOLLOWING REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR REPAIRS. THE BRAKE PADS ROTORS AND CALIPERS WERE REPLACED. THE FAILURE OCCURRED FOUR ADDITIONAL TIMES. THE VEHICLE CONTINUED TO MAKE A GRINDING NOISE WHEN THE BRAKES WERE APPLIED. THE DEALER STATED THAT THE NOISE WAS NORMAL AND THE VEHICLE DID NOT INDICATE ANY ADDITIONAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
NHTSA complaint #10370631 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
BRAKES ARE WEARING EXTREMELY BAD, CALLED THEM THE DEALERSHIP FIRST TIME I NOTICED THIS HAPPENED. THEY TOLD ME IT IS NOT THERE CONCERN IF IT IS OVER 12,000 MILES. I BOUGHT THIS USED WITH 18,000 MILES AND WHEN IT GOT TO 20,000 I HAD TROUBLE. SO I REPLACED THE BRAKES MYSELF SINCE I HAVE BEEN A MECHANIC FOR 24 YEARS.NOW THEY HAVE WORN SO BAD THAT THEY ARE IN THE ROTORS AND I HAVE THE PAPER WORK FROM THE DEALERSHIP SAYING IT IS NOT SAFE TO DRIVE, NOTIFIED CHRYSLER AND GET THE RUN AROUND ON THIS. THEY WILL NOT HELP ME ON THIS. I HAD TO DRIVE HOME WITH MY KIDS IN THIS CAR BECAUSE THEY WOULD NOT REPAIR SOMETHING THAT THEY HAVE ADMITTED THAT ITS THERE FAULT. BAD BRAKE SYSTEM ON THE VAN. THIS IS A SAFETY ITEM THAT MUST BE LOOKED INTO.
NHTSA complaint #10365266 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
2008 CHRYSLER TOWN & COUNTRY MINIVAN. AROUND 17,000 MILES THE VAN STARTED MAKING NOISE WHEN APPLYING THE BRAKES TOOK IT IN AND THE BRAKE PADS WERE REPLACED, THEN LESS THAN 300 MILES LATER IT WAS SCREECHING AND THE BRAKE PADS & ROTORS HAD TO BE REPLACED. I FILED A COMPLAINT THEN ODI ID NUMBER : 10326711. TO THEIR CREDIT, CHRYSLER DID REIMBURSE US. NOW IN JULY 2010, THE BRAKES ARE MAKING NOISES AND WE TAKE IT TO CHRYSLER AND THEY TOLD US IT NEEDS NEW BRAKE PADS AN ROTORS AGAIN, THIS IS LESS THAN 6,000 MILES LATER. HOWEVER THE ROTORS ARE ON BACKORDER AND WILL NOT BE IN UNTIL LATE AUGUST. IT IS NOW OCTOBER 26TH, 3 MONTHS LATER AND WE HAVE JUST BEEN TOLD FOR THE FIFTH STRAIGHT TIME THAT THE ROTORS ARE STILL ON BACKORDER AND THEY DO NOT EXPECT THEM UNTIL SOMETIME IN NOVEMBER. OUR CAR NOW SHAKES AND SHIMMIES AND SQUEALS & SCREECHES WHEN WE APPLY THE BRAKES. THIS CANNOT BE GOOD FOR THE VEHICLE AND HAS TO BE AFFECTING THE WHEELS, AXLES, BEARINGS, ETC NOT TO MENTION WHATEVER ELSE ON THE CAR IS GETTING SHAKEN OUT OF PLACE. I FEEL IT IS A ROLLING DEATHTRAP AND SHOULD NOT EVEN BE ALLOWED ON THE HIGHWAY. CHRYSLER HAS ADMITTED THEY HAVE BRAKE PROBLEMS AND SENT OUT LETTERS TO ASSIST WITH PAYING FOR NEW BRAKES HOWEVER, MAKING SOMEONE WAIT FOR OVER 3 MONTHS FOR BRAKE PARTS IS CRIMINAL! THE DEALERSHIP WHERE WE HAVE BEEN TRYING TO GET THE PARTS SAYS THEY ARE SO SORRY BUT THIS HAS BEEN AN ON GOING PROBLEM WITH THE CHRYSLER MINIVANS. WE EVEN CALLED THE DEALERSHIP IN A TOWN ABOUT 60 MILES AWAY AND THEY TOO CONFIRMED THE ROTORS ARE ON BACKORDER. PLEASE INVESTIGATE THIS AND STEP IN AND DO SOMETHING BEFORE SERIOUS ACCIDENTS AND INJURIES OCCUR.
NHTSA complaint #10362393 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I TOOK THE VEHICLE TO DEALERSHIP SERVICE DEPARTMENT ON JUNE 16TH TO DIAGNOSE A "HOWLING" NOISE, WHICH BEGAN A FEW MONTHS BEFORE AS AN OCCASIONAL NOISE, AND WAS NOW OCCURRING ALMOST CONTINUOUSLY. I SAID I THOUGHT IT WAS COMING FROM THE REAR BRAKES. THE NOISE OCCURRED WHILE DRIVING, NOT WHILE BRAKING. THEY FOUND NOTHING WRONG WITH THE BRAKES, AND SAID THE NOISE WAS DUE TO THE WEAR ON THE TIRES. I DID NOT HAVE THE TIRES REPLACED AT THE TIME, AND CONTINUED TO DRIVE IT WITH THE NOISE. DURING THE NEXT FEW MONTHS, I OCCASIONALLY NOTICED A BURNING SMELL. ALSO GETTING VERY POOR MPG; 14.3. I APPLIED AND RELEASED THE EMERGENCY BRAKES WHILE PARKED, AND THE NOISE STOPPED FOR A FEW DAYS. THE NOISE EVENTUALLY BECAME LESS FREQUENT, AND WAS ALMOST COMPLETELY GONE, WHEN THE BRAKE INDICATOR LIGHT CAME ON. TOOK IT BACK TO THE DEALER SERVICE SHOP ON SEPT 19, 2010. THIS TIME, THEY FOUND THAT THE REAR BRAKES PADS WERE COMPLETELY WORN OUT; THE BRAKES WERE INCH WORN INTO THE METAL. THE FRONT BRAKES ALSO NEEDED TO BE REPLACED, AND WERE COVERED BY THE EXTENDED WARRANTY (LESS $100 DEDUCTIBLE). I FILED A COMPLAINT WITH CHRYSLER, AND WAS TOLD THEY WOULD REIMBURSE COST OF REPLACING BACK BRAKES & ROTORS THIS TIME. THE DEALER DID NOT REPLACE CALIPERS, ONLY "CLEAN/LUBE CALIPER SLIDES & APPLY BRAKE QUIET". DEALER INSISTS THAT THE CALIPERS WERE NOT STUCK OR CAUSING PROBLEMS -SAID IF THEY GET STUCK, THEY STAY STUCK. MY BROTHER AND I EACH BOUGHT NEW VEHICLES IN JAN 2008; HE GOT A 2008 DODGE GRAND CARAVAN ,AND I GOT A 2008 TOWN & COUNTRY. HE WAS HAVING THE EXACT SAME PROBLEMS. HE TOOK HIS BACK BRAKES APART TO DIAGNOSE THE PROBLEM. HE FOUND THE CALIPERS WERE A NEW DESIGN; THE PISTONS "SCREW" IN & OUT, RATHER THAN THE USUAL CLAMP & RELEASE, OR PINCH DESIGN. THE PISTONS WERE SOMETIMES NOT RELEASING, WHICH CAUSED THE BRAKES TO BE APPLIED EVEN WHILE THE VEHICLE WAS BEING DRIVEN FOR LONG PERIODS ON HIGHWAY, WHICH CAUSED THE NOISE & BAD GAS MILEAGE. CHRYSLER NEEDS TO RECALL/REPLACE CALIPER DESIGN.
NHTSA complaint #10361307 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I OWN A 2008 TOWN & COUNTRY MINIVAN. HAD RECEIVED A NOTICE THAT THE FRONT BRAKES MAY NEED TO BE REPLACED. I TOOK MY CAR INTO THE DEALERSHIP AND THEY STATED THAT NOT ONLY WERE THE FRONT BRAKES PADS & CALIPERS WERE BAD BUT THE REAR BRAKE PADS & CALIPERS WERE BAD AS WELL AND HAD TO BE REPLACED AS A COST OF OVER $300. FOR MAJOR SAFETY PARTS AS BRAKES AND FAILING IN LESS THAN 2 YEARS IS VERY BAD WORKMANSHIP AND CHRYSLER SHOULD REIMBURSE FOR THE REAR BRAKES AS WELL. THE BRAKES ARE A CONTINUING BAD SAFETY PART FOR CHRYSLER.
NHTSA complaint #10359960 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2008 TOWN AND COUNTRY IN 2008, AND SINCE THEN HAVE CHANGED THE BRAKE PADS 5 TIMES AND ROTORS 2X. ONE MINUTE YOUR DRIVING FINE, NEXT MINUTE THE BRAKES ARE GRINDING AND THE CAR BEGINS TO SHAKE. I CONTACTED CHRYSLER DIRECTLY ABOUT THIS ISSUE AND TO THEM HOW I USE THE VAN TO DRIVE MY NINE YEAR AROUND AND THEY TOLD ME THAT I HAD TO TAKE UP THAT ISSUE WITH THE DEALER. I WENT TO THE DEALER, AND THEY TOLD ME THAT ONLY CHRYSLER COULD DO SOMETHING BECAUSE THEY WERE AWARE OF THE PROBLEM THAT THIS VEHICLE WAS EXPERIENCING. THEY TOLD ME THAT THEY WERE EXPERIENCING COMPLAINTS ABOUT THE CARS BRAKES ON A DAILY BASIS. AS A RESULT, CHRYSLER SENT OUT A LETTER TO REPLACE THE BRAKES FOR ANYONE WHO OWNED ONE AT THEIR COST FOR 1 TIME ONLY. HOW ABOUT FOR THE LIFE OF THE CAR? VEHICLE IS DANGEROUS TO DRIVE.
NHTSA complaint #10360008 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE LOST COOLANT FLUID AND THE BRAKES FAILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER YET THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO SECOND DEALER WHERE THE FRONT BRAKE ROTORS AND PADS WERE REPLACED. THE FAILURE RECURRED ONE MONTH LATER. THE CONTACT STATED THE BRAKE PADS AND ROTORS WERE REPLACED THREE TIMES TO NO AVAIL. THE CONTACT STATED THAT BOTH SLIDING DOORS WOULD BECOME JAMMED AND HE WOULD HAVE TO REMOVE THE BATTERY CABLE TO RESTART THE COMPUTER FOR THE DOORS TO CLOSE PROPERLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 53,000.
NHTSA complaint #10359055 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I OWN A 2008 TOWN AND COUNTRY VAN PURCHASED IN MAY OF 2008 . THE VEHICLE HAS 14,317 MILES ON IT AND ALL FOUR BRAKES ,FRONT AND BACK ARE GONE. FRONT DOWN TO 1% AND THE REAR ARE METAL TO METAL. SOMETHING IS WRONG.
NHTSA complaint #10358230 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
NHTSA complaint #10358252 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I BOUGHT A 2008 CHRYSLER TOWN AND COUNTRY IN 9/08. I RECEIVED A WARRANTY EXTENSION REGARDING THE FRONT BRAKES. TOOK IN TO A DEALER 8/20/10 WAS TOLD THAT THERE ARE NO FRONT BRAKES AVAILABLE AS THERE IS A NATIONAL BACKORDER FROM CHRYSLER BUT THE REAR BRAKES ARE OKAY. I CALLED 3 TIMES TO INQUIRE ON THE PARTS STATUS TOLD NOT AVAILABLE FROM CHRYSLER. WENT TO ANOTHER DEALER WHO HAD THE BRAKES BUT AM NOW TOLD THAT MY REAR BRAKES WILL NOT PASS NYS INSPECTIONS ON 9/28/10. I HAVE EXACTLY 24,171 MILES ON MY CAR. I WAS TOLD BY THE DEALER THAT IT WAS MY BAD DRIVING HABITS THAT CAUSED THE REAR BRAKE FAILURE AND NOT DEFECTIVE PARTS ALTHOUGH THE FRONT BRAKES ARE DEFECTIVE AND CHRYSLER IS EXTENDING THE WARRANTY OUT OF THEIR COMMITMENT TO THE CUSTOMER. I HAVE NEVER HAD A CAR HAVE REAR BRAKE ISSUES ESPECIALLY AT 24,000 MILES. I HAD TO PAY THE ADDITIONAL $50 TOWARD THE DEDUCTIBLE B/C CHRYSLER WAS OUT OF BRAKES AND I WENT OVER THE 24,000 THRESHOLD WHILE WAITING FOR THEM TO SHIP. NOW I HAD TO PAY $267.00 FOR REAR BRAKE PADS IN A TWO YEAR OLD VEHICLE. I HAVE NOTICED ON THE INTERNET THAT MANY MORE PEOPLE ARE HAVING THIS REAR BRAKE PROBLEM WITH CHRYSLER AS WELL.
NHTSA complaint #10358302 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
OUR CHRYSLER TOWN AND COUNTRY IS A 2009. WE NOTICED THE BRAKES STARTED MAKING NOISE AFTER THE VEHICLE WAS AT THE DEALERSHIP BECAUSE THE AIR CONDITIONING WAS NOT WORKING. THE BRAKES ARE NOW STARTING TO GRIND SO WE TOOK THE VEHICLE TO AN INDEPENDENT GARAGE. THE MECHANIC SAID THAT HE HAS NEVER SEEN ANYTHING LIKE IT. OUR REAR BRAKE HOSE SYSTEM IS BLOWN AS WELL AS THE CALIPERS ARE SHOT. HE SAID THIS SEEMS VERY ODD GIVEN THE VEHICLE IS A 2009 AND A FRONT WHEEL DRIVE. IT'S GETTING WORSE AND STARTING TO MAKE NOISE EVEN WHEN THE BRAKES ARE NOT IN USE.
NHTSA complaint #10355429 — an unverified report by a vehicle owner.
SERVICE BRAKES, ELECTRIC
I AM THE OWNER OF A 2008 CHRYSLER TOWN AND COUNTRY TOURING EDITION MINIVAN, I HAVE BEEN COMPLAINING ABOUT MY BRAKES AND THE GRINDING NOISES AND UNUSUAL STOPPING PATTERNS I HAVE BEEN EXPERIENCING SINCE PURCHASING THE VEHICLE. RECENTLY A CHRYSLER WARRANTY EXTENSION WAS ISSUED TO COVER REPLACEMENT OF FRONT ROTORS AND PADS. MY VEHICLES FRONT ROTORS AND PADS WERE CHANGED AND A 50.00 DEDUCTIBLE WAS PAID FOR THIS SERVICE. ONE MONTH LATER MY VEHICLE EXPERIENCED HEAVY VIBRATIONS IN THE STEERING WHEEL AND A GRINDING EFFECT ON THE BREAK PEDAL. UPON RETURNING TO THE DEALER THEY REPLACED THE FRONT ROTORS AND PADS DUE TO WARPING. I AM CONCERNED THAT THIS PROBLEM WILL RESURFACE A MONTH LATER. IS THIS VEHICLE SAFE WITH THE CURRENT BREAKING DESIGN AND COMPONENTS. MY QUESTIONS ARE, WHY IS IT WARPING AND WEARING OUT SO QUICKLY AND ARE THERE ANY OTHER REPORTS OF FAULTY BREAK DESIGN CAUSING INJURY OR ACCIDENTS? I TRULY FEEL MY FAMILY IS LIFE IS AT RISK IN THIS VEHICLE.
NHTSA complaint #10354502 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
2008 CHRYSLER TOWN AND COUNTRY FRONT AND REAR BRAKES WORN OUT AT 30,000 MILES. FRONT ROTORS WORN OUT AT 30000 MILES AND HAD TO PAY $100 DEDUCTIBLE TO HAVE REPLACED. PAID OUT OF POCKET TO HAVE REAR BRAKES REPLACED. ALL OF MY OTHER VEHICLES I HAVE GONE OVER 100,000 MILES ON REAR BRAKES AND 100,000 MILES ON THE ROTORS. I HAVE NEVER HAD FRONT BRAKES THAT NEEDED TO BE REPLACED BEFORE 60,000 MILES.
NHTSA complaint #10354368 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE HAVING THE VEHICLE EXAMINED THE CONTACT NOTICED THAT THE FRONT BRAKE PADS WERE WORN DOWN TO THE ROTOR. THE VEHICLE HAD NOT BEEN DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 29000.
NHTSA complaint #10353361 — an unverified report by a vehicle owner.