2008 Buick Enclave body problems

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

The contact owns a 2008 Buick Enclave. The contact stated that the vehicle had failed to start intermittently. The contact stated that upon attempting to turn off the vehicle, the vehicle failed to turn off. The contact stated that her husband, who was a mechanic, had inspected underneath the hood and noticed that the wiring harness underneath the engine was melting. The contact's husband scanned the vehicle with a vehicle scanner and retrieved diagnostic trouble codes that indicated a computer module failure. The contact's husband purchased the module, and the vehicle was taken to the dealer, where the module was installed and flashed; however, the failure persisted. Additionally, the contact's husband diagnosed that the wiring harness failure had caused the battery to overcharge and fail. The contact's husband replaced the battery and the alternator; however, the failure persisted. Additionally, the contact stated that the liftgate struts had failed, causing the lift gate to close unintendedly after being lifted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11662645 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2008 Buick Enclave. The contact stated that while driving at an undisclosed speed, she noticed that water was leaking inside the vehicle through the sunroof. Upon inspecting the vehicle, the contact noticed that there were several unknown point of entry of water, and mold had developed in the parts of the vehicle that were mostly affected by the water intrusion. Additionally, the contact stated that the vehicle was experiencing electrical failures due to water damage. The contact stated that the windshield wipers were operating erratically and other unknown electrical parts had failed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who could not determine the cause of the failure. The vehicle was not repaired. There was no further information provided. The manufacturer was not notified of the failure. The failure mileage was 53,000.

NHTSA complaint #11549417 — an unverified report by a vehicle owner.

STRUCTURE:BODY

BLACK MOLD FOUND IN VEHICLE, RAIN LEAKED THRU SUNROOF, FOUND FLOOR BOARDS SOAKED IN WATER, MOLD AND MOISTURE PRESENT ON THE DASH, SEATS, AIR CONDITIONING VENTS, AND ALL OVER THE INTERIOR. BACK DOOR LIFTGATE DOESN'T WORK. WAS NOT INFORMED BY SELLER OF HEALTH DANGERS OF THIS VEHICLE, NOR DID HE INFORM US THAT IT HAD BEEN WRECKED BEFORE.

NHTSA complaint #11296772 — an unverified report by a vehicle owner.

STRUCTURE:BODY:HATCHBACK/LIFTGATE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WAS LOWERING IMPROPERLY, DIFFICULT TO OPEN, AND BECAME SHUT TO THE POINT THAT IT COULD NO LONGER BE OPENED. IN ADDITION, THE LIFTGATE AJAR WARNING INDICATOR FLASHED; HOWEVER, THE LIFTGATE WAS CLOSED AT THE TIME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. SUDBAY CHEVROLET BUICK CADILLAC GMC (88 CAUSEWAY ST, GLOUCESTER, MA 01930, (978) 381-5097) DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED AND STATED THAT FURTHER TESTING WAS REQUIRED TO DETERMINE IF ANY OTHER REPAIRS WERE NEEDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #11219966 — an unverified report by a vehicle owner.

STRUCTURE:BODY

SUNROOF WATER LEAK. WHEN IT RAINS WATER POURS FROM ALL PARTS OF THE ROOF ONTO THE INTERIOR OF THE CAR. FROM FALLING WATER TO WATER RUNNING DOWN THROUGH THE WALLS OF EVERY PART OF THE CAR. IT HAS STARTED TO CAUSE ELECTRICAL PROBLEMS WITH THE VEHICLE AND ALSO I HAVE FOUND MOLD UNDER THE CARPET WHERE THE WATER ACCUMULATES. IT IS USUALLY 1 TO 2 INCHES OF WATER ON THE FLOOR BOARDS AFTER RAINING. CAUSING MOLD, RUST AND MILDEW. THIS HAPPENS WHENEVER IT RAINS, A LITTLE OR ALOT. THIS MAY BE CAUSING UNHEALTH IISUES. IT WOULD BE SMART FOR BUICK TO FIX THESE ISSUES NOW BEFORE MEDICAL BILLS ARE INVOLVED.

NHTSA complaint #11195448 — an unverified report by a vehicle owner.

STRUCTURE:BODY:TAILGATE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE TAILGATE DID NOT FUNCTION PROPERLY. WHEN THE TAILGATE WAS UTILIZED, THE DOOR WOULD RAISE UP, BUT WOULD AUTOMATICALLY FALL DOWN AND NOT REMAIN IN THE UPWARD POSITION. ALSO, THE SUN ROOF LEAKED WATER INTO THE VEHICLE. AS A RESULT, MILDEW COVERED THE FRONT AND REAR FLOORS. FURTHERMORE, THE AIR BAG INDICATOR REMAINED ILLUMINATED AND WOULD NOT TURN OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED FOR THE TAILGATE OR SUN ROOF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 141,966.

NHTSA complaint #11166336 — an unverified report by a vehicle owner.

STRUCTURE:BODY

WENT TO GET OUT OF THE VEHICLE FROM DRIVER SIDE AND THE DOOR WOULDNT OPEN. YOU CAN PULL THE DOOR HANDLE BACK BUT DOOR WILL NOT OPEN. DOOR WILL OPEN FROM THE OUTSIDE. ALSO, THE PASSENGER SIDE AIR BAG NOTIFICATION COMES ON FOR A WHILE BUT THEN WILL GO OFF PERIODICALLY. WHEN YOU START THE VEHICLE IT WILL SAY "SERVICE AIR BAG" (PICTURE ATTACHED).

NHTSA complaint #11155918 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR REMAINED ILLUMINATED. ALSO, WHILE DRIVING IN THE RAIN, WATER LEAKED INTO THE CABIN AND ONTO THE FLOOR OF THE VEHICLE, WHICH CAUSED THE BRAKE PEDAL TO BECOME SLIPPERY WHEN DEPRESSED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE DEALER (ECKENHOFF BUICK, 919 CHURCH RD, CHERRY HILL, NJ) AND THE MANUFACTURER WERE NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000. *TT

NHTSA complaint #11150381 — an unverified report by a vehicle owner.

STRUCTURE:BODY

PASSENGER SIDE VIEW MIRROR HOUSING IS ATTACHED TO THE BODY OF THE 2008 BUICK ENCLAVE IN A VERY BROAD AND BUBBLY MANNER. THIS ENHANCES YET ANOTHER LARGE AND DANGEROUS BLIND SPOT. THIS BLIND SPOT IS ACTIVATED WHEN A VEHICLE OR PEDESTRIAN) APPROACHES FROM 120-140 DEGREE ANGLE- OR RIGHT HAND SIDE CROSSING MERGING INTO TRAFFIC OR APPROACHING THE FRONT OF THE VEHICLE TO PROCEED ACROSS TO THE FRONT END OF THE VEHICLE. WHEN I ATTEMPT TO PULLOUT INTO TRAFFIC WITH TWO WAY PASSING VEHICLES AND PEDESTRIANS, I STOP AND OBSERVE TRAFFIC, A CAR ON THE LEFT IS APPROACHING THE BUICK IT DISAPPEARS INTO THE BLIND SPOT WHERE BY ASSUMING ALL CLEAR TO PROCEED TO CROSS LANES OF TRAFFIC TO BE STOPPED IN THE MIDDLE OF THE STREET BY THE SURPRISE OF A VEHICLE AT THE FRONT CORNER NOSE OF THE VEHICLE. A NEAR MISS LUCKILY IF NOT AN ACCIDENT. IF AT A 4 WAY STOP AT TIMES WHEN THE STREET DOESN'T LINE UP PERPENDICULARLY BUT SLIGHTLY ASKEW, A VEHICLE IS INVISIBLE UNTIL IT IS NEAR ACCIDENT. COUNTLESS TIMES IT IS THE OTHER VEHICLE THAT STOPS SHORT OF MY OVERSIGHT DUE TO THE BLIND SPOT. A REPAIR OR FIX IS NECESSARY!! THIS ISSUE HAS BEEN A PROBLEM FOR MANY YEARS, I JUST DID NOT KNOW THE APPROPRIATE VENUE TO VOICE MY CONCERN AND ISSUE.

NHTSA complaint #11149795 — an unverified report by a vehicle owner.

STRUCTURE:BODY

2008 BUICK ENCLAVE WITHOUT ACCIDENTS NOR SUNROOF OR WINDSHIELD REPAIR OR REPLACEMENT HAS BEEN EXPERIENCING WATER LEAKAGE FROM VISOR JOINTS, SIDE CURTAIN PANELS AND UNDER THE STEERING COLUMN. MY RADIO AMPLIFIER SUFFERED WATER DAMAGE AND 2" OF WATER HAS POOLED AFOOT OF MY VEHICLE FLOOR. THE ISSUE HAS BEEN PRESENT AS OF MARCH 2018 AND HAS RETURNED FOR REPAIR EVERY TWO MONTHS SINCE TO DATE AND IS THERE AGAIN TODAY. THIS ISSUE IS NOT ABLE TO BE RECTIFIED NOR SOLVED. I HAVE RESEARCHED AND FOUND FLOODING AND WATER ACCUMULATION ISSUES ARE A KNOWN, COMMON AND REPETITIVE ISSUE WITH THIS MAKE MODEL AND YEAR. THIS WILL RESULT IN ELECTRICAL AND MORE SIGNIFICANT POWER, AND OPERATION PROBLEMS. A REPAIR, FIX COMPENSATION AND DEEP CLEANING IS NECESSARY.

NHTSA complaint #11149801 — an unverified report by a vehicle owner.

STRUCTURE:BODY:HATCHBACK/LIFTGATE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE CONTACT STATED THAT THE REAR HATCH FAILED TO OPEN AND CLOSE PROPERLY. ON SEVERAL OCCASIONS, WHILE DRIVING OVER A BUMP IN THE ROAD, THE REAR HATCH BECAME AJAR. THE VEHICLE WAS TAKEN TO TOLBERT CHEVROLET BUICK (LOCATED AT 1040 W BEACON ST, PHILADELPHIA, MS 39350, (601) 656-4802) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NHTSA complaint #11123395 — an unverified report by a vehicle owner.

STRUCTURE:BODY

AFTER A HORRABLE RAIN, I CAME TO MY CAR, AND FOUND THE FRONT PASSENGER SIDE WAS FLOODED.I FOLLOWED THE WATER LEAK AND FOUND IT WAS THE SUNROOF, TOOK THE CAR TO BUICK DEALERSHIP, AND FOUND THE DRAIN TUBE WAS CLOGGED, MY WARRENTY DID NOT COVER IT SO I HAD TO PAY $178.00 FOR THE REPAIR. I THEN LOOKED IT UP AND FOUND THERE IS A KNOWN NHTSA ITEM NUMBER ON THE CAR, IT IS 10026482. AFTER LOOKING INTO THIS I FOUND IT IS A REOCCURRING PROBLEM, IT NEEDS TO BE FIXED-BLOWN OUT EVERY 6 MONTHS. IF IT IS A KNOWN PROBLEM IT SHOULD HAVE BEEN FIXED A LONG TIME AGO. I AM ON A LIMITED INCOME AND CAN NOT AFFORD $178.00 EVERY 6 MONTHS.IT IS DESTROYING THE CARPET. I LOOKED ON YOUTUBE TO SEE WHAT THE PROCESS IS IN FIXING IT AND I SEE SO MANY WIRES IN THE PATH OF THE WATER. I THINK THIS IS A BIGGER RISK FACTOR THAN A SIMPLE LEAK. WE HAVE HAD THIS CAR FOR 6MONTHS NOW AND THIS IS THE FIRST PROBLEM. I HAVE ONE FAMILY MEMBER AND ONE FRIEND THAT IS INTERESTED IN THIS CAR AND I WILL BE SURE TO LET THEM KNOW OF THE PROBLEMS THAT WE ARE BEGINING TO HAVE. THIS CAR WAS TAKEN TO BUICK DEALERSHIP, NATIONAL CITY, CA.

NHTSA complaint #11063556 — an unverified report by a vehicle owner.

STRUCTURE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED ONTO THE BATTERY HOUSING AND WIRES. THE FAILURE CAUSED THE VEHICLE TO LOSE POWER WHILE PARKED. THE CONTACT STATED THAT WATER ALSO CAME THROUGH THE SUN ROOF AND FLOWED DOWN THE SIDE CHANNELS ONTO THE FLOORBOARD. IN ADDITION, THE WIRES UNDER THE SEATS GOT WET AND SUBMERGED THE BATTERY IN WATER. THE VEHICLE WAS TAKEN TO SIMS BUCK GMC (940 BABBIT RD, EUCLID, OH 44123) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

NHTSA complaint #11051458 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I TOOK MY CAR TO O'NEIL BUICK TODAY FOR A SAFETY RECALL ON MY ENCLAVE'S LIFT GATE. THE RECALL LETTER FROM THE DEALER SAID THAT THE LIFT STRUTS MAY NEED TO BE REPLACED. OBVIOUSLY THE RECALL WORK WOULD BE FREE. I WAS HAPPY TO GET THE LETTER BECAUSE MY LIFT GATE WAS BROKEN. HOWEVER THE SERVICE DEPARTMENT AT THE DEALER SAID IT WOULD COST $275 FOR PARTS AND $109 IN LABOR. THAT IS WAS JUST A COINCIDENCE THAT MY BROKEN LIFT GATE WAS BUT NOT COVERED AT ALL BY THE FREE RECALL. THIS FELT LIKE I WAS BEING CHEATED. I WOULD LIKE TO ASK FOR HELP FROM THE NTSA.

NHTSA complaint #11002450 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER ON THE DRIVER AND PASSENGER SIDE OF THE VEHICLE WHERE THE FILLERS THAT HOLD THE SIDE AIR BAGS WERE LOCATED. THE VEHICLE WAS ALSO LEAKING WATER THROUGH THE ROOF IN THE REAR, UNDERNEATH THE SENSOR USED FOR REVERSE ASSISTANCE. THE REAR SEAT BELTS WERE ALSO LEAKING WATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER DETERMINED THAT THE HEADLINER NEEDED TO BE REMOVED IN ORDER FOR A WATER TEST TO TAKE PLACE TO INDICATE THE ORIGIN OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10958500 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER RAINY WEATHER, WATER LEAKED INTO THE VEHICLE. AS A RESULT, THE ELECTRICAL SYSTEM BECAME INOPERABLE AND A PUDDLE OF WATER ACCUMULATED IN THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE THE TECHNICIAN INFORMED THAT THERE WAS A PUDDLE OF WATER INSIDE THE RADIO SYSTEM. THE CONTACT STATED THAT THE TECHNICIAN STATED THAT THE SUN ROOF NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR AND ALSO BEGAN TO LEAK INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10944062 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10887523 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I BOUGHT THIS 2008 BUICK ENCLAVE A YEAR AND A HALF AGO WITH LESS THAN 80,000 MILES ON IT, AND IT'S BEEN GIVING ME TRANSMISSION PROBLEMS ALREADY. I ALMOST GOT STRANDED AND COULDN'T GO ABY FASTER THAN 30 MPH. IT ALMOST CUT OFF ON ME IN THE MIDDLE OF THE ROAD. MY TRANSMISSION AND ENGINE BOTH WOULD LOSE POWER AND WOULDN'T GO PAST FIRST GEAT. MYRPM HAND WENT ALL THE WAY UP TO 4 WHICH IT NORMALLY STAYS BETWEEN 1 AND 2, AND MY GAS HAND WENT FROM FULL, TO HALF, FULL, AND ALMOST EMPTY IN A FEW SECONDS. ENGINE RIDES ROUGH AND HAS TO TAKE OFF SPEED. TRANSMISSION AND ENGINE PROBLEMS WERE ADVISED BY BUICK AS BEING A KNOWN ISSUE BUT APPARENTLY THEY HAVEN'T STAYED TRUE TO THEIR NAME "BUICK." THIS IS A SAFETY HAZARD AS I COULD'VE GOTTEN EASILY HIT WITH NO TAKE OFF SPEED AS IT BARELY MOVES. IT HAS HAPPENED 5 TIMES WITH THESE SAME ISSUES BUT DEALERSHIP KEPT SAYING THAT NO CODES WOULD POP UP TO SEE WHAT'S THE ISSUE UNTIL A WEEK AGO, IT DID IT AGAIN FOR ABOUT 5TH TIME AND I TOOK IT TO THE DEALERSHIP WHO ADVISED ALL KINDS OF CODES WERE POPPING UP WITH MY ENGINE AND TRANSMISSION. ALSO THE WRITING ON MY CONTROL BUTTONS HAVE WORN OFF AND MY FRONT SUSPENSION NEEDS REPLACED AND MY DRIVER SEAT TRACKS WHICH ARE NOT COVERED UNDER MY WARRANTY. BUICK NERDS TO HOLD TRUE TO THEIR NAME AND COMPENSATE OR REPLACE THESE DETECTED 2008 BUICK ENCLAVES. BUICK IS NOT HOLDING TRUE TO THEIR NAME. I'M VERY DISSATISFIED AND IS MY FIRST TIME BEING A BUICK OWNER. NOW THE DEALERSHIP IS TRYING TO FIX THESE ISSUES, BIT I SHOULDN'T HAVE TO PAY ANYTHING .

NHTSA complaint #10882696 — an unverified report by a vehicle owner.

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE PLACING SUITCASES IN THE REAR OF THE VEHICLE, THE LIFTGATE FELL AND STRUCK THE CONTACT'S BACK AND NECK. THE CONTACT WAS NOT INJURED. ON ANOTHER OCCASION, THE LIFTGATE FELL WHILE LOADING GROCERIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,999.

NHTSA complaint #10872993 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. IN RAINY CONDITIONS, WATER DRAINED INSIDE THE VEHICLE ONTO THE FRONT DRIVER AND PASSENGER SIDE FLOORBOARDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAIN PIPES THAT RAN ALONG THE SIDE OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #10855346 — an unverified report by a vehicle owner.

STRUCTURE:BODY:HATCHBACK/LIFTGATE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN OPENING THE REAR HATCH, THE DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE REAR DOOR WAS OPEN. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE), BUT THE FAILURE RECURRED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR MANUALLY, BUT THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA complaint #10853804 — an unverified report by a vehicle owner.

STRUCTURE:BODY

THE DRIVER SIDE INSIDE DOOR HANDLE BROKE AWAY FROM THE MECHANISM. IN ORDER TO EXIT THE VEHICLE I HAD TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR DOOR HANDLE. LOCKS, WINDOWS, AND EXTERIOR HANDLE WORK PROPERLY. I DROVE TO WORK AND IT WORKED FINE. WHEN I PARKED AND TRIED TO GET OUT IT WOULD NOT WORK. IT HAPPENED ORIGINALLY IN 10/2014. THE DEALERSHIP TOLD ME I HAD TO REPLACE THE ENTIRE DOOR, WHICH I COULD NOT AFFORD, SO THEY "JERRY-RIGGED" IT WITH A SCREW AND CHARGED ME $125.00 LABOR. IT HAS NOW HAPPENED AGAIN, AND ANOTHER DEALERSHIP SAID I CAN REPLACE THE INTERIOR MECHANISM FOR ABOUT $350. I CONTACTED BUICK CS REGARDING THE ISSUE, AND WAS TOLD THAT DUE TO THE AGE OF MY VEHICLE THEY COULD DO NOTHING. THIS IS A SAFETY ISSUE. IN AN EMERGENCY, I WOULD NOT BE ABLE TO EXIT MY VEHICLE. AND AS A PERSON WITH A DISABILITY THIS IS A PRIMARY CONCERN. ON THE INTERNET, YOU CAN FIND HUNDREDS OF PEOPLE WHO HAVE HAD THE SAME ISSUE WITH THE BUICK ENCLAVE AND THE GMC ACADIA. THIS NEEDS TO BE INVESTIGATED FOR POSSIBLE RECALL.

NHTSA complaint #10839675 — an unverified report by a vehicle owner.

STRUCTURE:BODY:HATCHBACK/LIFTGATE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT FOR MONTHS THE REAR LIFTGATE RANDOMLY FELL DOWN WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) AND THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. PARTS DISTRIBUTION DISCONNECT. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE REAR LIFTGATE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10789347 — an unverified report by a vehicle owner.