12 of the
358 complaints about the 2010 Buick Enclave are about the
body and structure — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
88,180 miles.
Purchased new, dealer twice during warranty kept vehicle for 6 weeks to do recall notice repairs. Now this 2010 has 42,000 miles and the steering is going bad. SB10056459-3388 describes the exact problem. During these two periods that recall repairs were done that should have addressed the problem even though the problem had not surfaced yet. This was a wear condition i was never informed of. It is getting worse now.
NHTSA complaint #11528361 — an unverified report by a vehicle owner.
at 168,000 milesToledo, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUDIBLE WARNING CHIMES AND TURN SIGNAL CLICKING SOUND WHERE NOT PRESENT DUE A MALFUNCTION IN THE AUDIO AMPLIFIER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALLAS BUICK(5715 WEST CENTRAL AVE, TOLEDO OH.) WHO DIAGNOSED THAT AN ELECTRICAL SHORTAGE TO THE AUDIO AMPLIFIER HAD OCCURRED DUE TO THE WATER LEAKING INTO THE PANELS OF THE VEHICLE AND BEHIND THE FIRE WALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 168,000.
NHTSA complaint #11246623 — an unverified report by a vehicle owner.
at 100,000 milesParamount, CA
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FRACTURED AND WOULD NOT STAY UP WITHOUT BEING MANUALLY HELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11150185 — an unverified report by a vehicle owner.
NEW Site, MS
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO FAILING LIFT GATE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED AT THE TIME OF THE RECALL THE DEALERSHIP REFUSED TO REPAIR THE VEHICLE DUE TO IT NOT EXPERIENCING THE FAILURE. THE VEHICLE WAS REPAIRED.
NHTSA complaint #11042370 — an unverified report by a vehicle owner.
Abilene, TX
STRUCTURE:BODY
WATER IS LEAKING FROM FRONT WINDSHIELD ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE OF CAR AND IS AFFECTING ELECTRICAL EQUIPMENT, SUCH AS ONSTAR, ENGINE LIGHT, ETC.
NHTSA complaint #10909475 — an unverified report by a vehicle owner.
Springfield, OH
STRUCTURE
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000(STRUCTURE) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/09/16.
NHTSA complaint #10852786 — an unverified report by a vehicle owner.
Metairie, LA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILALBE.
NHTSA complaint #10823524 — an unverified report by a vehicle owner.
Waukesha, WI
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM, ELECTRICAL AND MECHANICAL ISSUES. *SMD THE CONSUMER STATED SHORTLY AFTER HE PURCHASED THE VEHICLE, HE DISCOVERED THE BRAKE LINING NEEDED TO BE REPLACED, THE REAR LIFT GATE OPENED ON ITS OWN. ALSO, THE INSTRUMENT PANEL WAS INOPERATIVE.
NHTSA complaint #10838272 — an unverified report by a vehicle owner.
at 93,160 milesFort Myers, FL
STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE TAILGATE WAS PREVIOUSLY ACTIVATED BUT INDEPENDENTLY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE FAILURE MILEAGE WAS 93,160. UPDATED 1/19/16 LN UPDATED 4/23/18*JB
NHTSA complaint #10783559 — an unverified report by a vehicle owner.
at 83,200 milesCanton, OH1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT OPENED THE REAR LIFTGATE TO PLACE SOMETHING IN THE VEHICLE. THE LIFTGATE DROPPED DOWN ONTO THE CONTACT'S HEAD. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE SOFTWARE UPDATE LISTED ON THE NOTIFICATION WAS NOT YET AVAILABLE AND DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,200. UPDATED 11/19/15
NHTSA complaint #10778550 — an unverified report by a vehicle owner.
at 83,000 milesPhoenix, AZCrash
STRUCTURE:BODY
THIS VEHICLE HAS HAD ISSUES SINCE PURCHASED WITH BRAKES AND POWER STEERING I CONTACTED BUICK AND THE DEALER WHERE VEHICLE WAS PURCHASED AND AS OF 9/8/2014 THE BRAKES WERE THE ONLY ONES FIXED BUT POWER STEERING STILL AND ISSUE I HAVE CONTACTED BUICK FOUR TIMES SINCE MARCH AND THEY STILL HAVE NOT DONE ANYTHING TO HELP ME AND FIX THIS PROBLEM THEY ARE CLAIMING THAT IT IS A WORKMANSHIP ISSUE AND NOT A MANUFACTURER ISSUE BASED ON VEHICLE HISTORY THIS VEHICLE IS VERY CLEAN AND NO ACCIDENTS BUT I AM STARTING TO DOUBT THAT BECAUSE POWER STEERING GETS HARD AT ABOUT 15 TO 35 MILES AND ALSO AT 45 TO 55 WHEN EXITING A HIGHWAY BRAMP VERY DANGEROUS VEHICLE TO DRIVE AROUND I WOULD NOT RECOMMEND BUICK ENCLAVES TO ANYONE BECAUSE BUICK OR DEALERS GIVE YOU THE RUN AROUND WHEN YOU LET THEM KNOW ABOUT ISSUE...
NHTSA complaint #10631649 — an unverified report by a vehicle owner.
at 18,690 milesNEW York City, NY
STRUCTURE
THE PROBLEM IS WATER LEAKING FROM THE BASE COVER ON PASSAGES SIDE INSIDE THE CABIN OF THE CAR. THE BASE COVER IS JUST ABOVE THE FEET UNDER THE GLOVE COMPARTMENT; IT FILLS WITH WATER AND LEAK INSIDE THE CAR WETTING THE CARPET; INSIDE THE COVER, SEATS AN ELECTRICAL "BLOWER MOTOR OR FAN MOTOR. " AS I SEARCHED THE INTERNET I DISCOVERED THAT THIS IS AN ON GOING PROBLEM ON BUICK ENCLAVE SINCE 2007. I HAVE 2010 MODEL WITH THE SAME PROBLEM. IT IS COMMON KNOWLEDGE THAT WATER AND ELECTRICITY CAN IGNITE A FIRE OR TOTALLY SHORT CIRCUIT THE CAR. WHAT TROUBLES ME IS THAT THE MANUFACTURE HAD KNOWLEDGE OF SAID PROBLEM. SINCE 2007 AND FAILED TO RECTIFY THE PROBLEM OR RECALL THE CAR. I HAVE ABOUT 19,000 MILES ON THIS CAR AND WHEN I DRIVE IT WATER COME OUT FROM THIS COVER. IN AN ATTEMPT TO MEDITATE THE DAMAGE I REMOVED THE BASE AND SAW IT WAS FULL OF WATER AND HAVE PICTURES OF THE WATER LEAKING DOWN. PLEASE LOOK INTO THIS BEFORE IT CAUSES AND ACCIDENT WE SPEAK ABOUT " TRANSPARENT" YET KNOW DEFEATS IN CARS ARE NOT DISCLOSED AT THE POINT OF SALE. THE LAW SHOULD MANDATED THAT ORAL DISCLOSURE OF ALL KNOWN DEFEATS BE DISCLOSED THIS MANUFACTURER DEFECT MUST BE CORRECTED.
NHTSA complaint #10534773 — an unverified report by a vehicle owner.