2010 Buick Enclave steering problems

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Purchased new, dealer twice during warranty kept vehicle for 6 weeks to do recall notice repairs. Now this 2010 has 42,000 miles and the steering is going bad. SB10056459-3388 describes the exact problem. During these two periods that recall repairs were done that should have addressed the problem even though the problem had not surfaced yet. This was a wear condition i was never informed of. It is getting worse now.

NHTSA complaint #11528361 — an unverified report by a vehicle owner.

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

The contact owns a 2010 Buick Enclave. The contact stated that the power steering failed at speeds of 15 mph or less. In addition, the failure occurred while making a turn. The contact stated the vehicle would have to use manual steering in order to operate the vehicle. There were no warning lights. The dealer was not informed of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

NHTSA complaint #11479499 — an unverified report by a vehicle owner.

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The power steering has issues when turning it seems to not work. Been have this problem for about a year. I’ve talked to other Buick owners and they have the same problem. I also have electrical issues on the drivers side door panel, where none of the switches work. Just all of a sudden quit.

NHTSA complaint #11421755 — an unverified report by a vehicle owner.

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JAN. 10 AT 8 AM MY DAUGHTER AND I LEFT SALT LAKE CITY TO DRIVE HOME TO LAS VEGAS. AT 8 AM, EVERYTHING WAS FINE, NO NOISE FROM THE VEHICLE NO CLANKING, NO SMELL. I COULD DO U TURNS AND SHARP TURNS TO PARK THE VEHICLE BEFORE STOPPING TO GET A BAGEL. WE ENTERED THE 15 SOUTH TO HEAD HOME, WE ARE DRIVING AT SPEEDS OF 70-80MPH. AT APPROXIMATELY 11:00AM WE ARE REACHING THE TOWN OF BEAVER, UTAH. I NEEDED TO PULL OFF THE FREEWAY TO GAS UP AND WANTED AN ESPRESSO. WE EXIT THE FREEWAY AND AS I START SLOWING I CAN TELL MY POWER STEERING HAS GONE OUT, I ALMOST HIT ON COMING TRAFFIC WHILE TURNING TO THE RIGHT WHEN COMING OFF THE EXIT BECAUSE IT WAS SO EXTREMELY DIFFICULT TO STEER. THE OTHER DRIVER HAD TO SWERVE IN TO THE DIRT AREA TO AVOID HITTING MY DAUGHTER AND I, FOLLOWED US TO THE GAS STATION AND YELLED AT ME UNTIL HE REALIZED SOMETHING WAS WRONG WITH MY STEERING.. WE HAD TO PAY TO HAVE THE VEHICLE TOWED TO ST GEORGE UTAH TO RONS SHELL MECHANIC STATION. RON THOUGHT MAYBE IT WAS A BAD PUMP OR RACK (EVEN THOUGH THERE WERE NO SIGNS OF IT GOING BAD). WE PAID OVER 2 GRAND TRYING TO GET IT FIXED AND THERE ARE INTERMITTENT POWER STEERING ISSUES, FINALLY RON GAVE UP AND SAID THATS THE BEST HE CAN DO. AFTER INVESTIGATING I SEE MANY OTHER PEOPLE ARE HAVING POWER STEERING FAILURE WITH 2010 GMC BUICK ENCLAVES. GMC NEEDS TO TAKE THIS SERIOUSLY. MY DAUGHTER AND I WERE ALMOST HIT HEAD ON! BECAUSE OF INSTANT POWER STEERING FAILURE WITH NO WARNING WHAT SO EVER!! THIS NEEDS TO BE CORRECTED ASAP!!

NHTSA complaint #11388601 — an unverified report by a vehicle owner.

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WHEN SLOWING DOWN, STEERING GETS HARD TO TURN

NHTSA complaint #11352348 — an unverified report by a vehicle owner.

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WHILE DECELERATING THE POWER STEERING RANDOMLY GOES OUT. I'M HAVING THE VEHICLE CHECKED OUT FOR A SECOND TIME. I HAVE RECENTLY DONE THE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM IN 2010 BUICK ENCLAVES AND GMC HAS YET TO MAKE A RECALL. THIS COULD DEFINITELY BE VERY DANGEROUS IF DECELERATING AND MAKING TURNS ON HIGHWAY AND POWER STEERING JUST GOES OUT. HOPEFULLY NO ONE HAS TO DIE FOR GMC TO ADMIT FAULTY STEERING.

NHTSA complaint #11330895 — an unverified report by a vehicle owner.

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POWER STEERING IS LEAKING FLUIDS. HEARING A SLIGHT HOWLING SOUND WHEN TURNING THE STEERING WHEEL.

NHTSA complaint #11327515 — an unverified report by a vehicle owner.

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I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ACCELERATION AND ALL DURING THE LAST COUPLE OF YEARS BUT [XXX] KEPT SAYING THE VEHICLE WAS FINE. WELL, I WAS STRANDED BECAUSE IT JUST STOPPED A FEW DAYS AGO AND HAD TO TAKE A 50.00 UBER HOME. I HAVE HAD TO UBER 3 TIMES NOW AND PURCHASED A CODE READER. THE CODE COMES BACK AS A TIMING CHAIN STRETCHED. IT SEEMS WHAT I WAS FEELING FROM THE VERY BEGINNING WAS IN FACT THIS ISSUE. I AM NOT HAPPY ABOUT THIS. I HAVE HAD TO RENT VEHICLES FOR THE LAST 3 DAYS AND WILL HAVE TO HAVE THE VEHICLE TOWED BACK TO MY HOME TOMORROW. SINCE THIS ISSUE WAS BROUGHT TO YOUR ATTENTION FROM DAY ONE I EXPECT IT TO BE REPAIRED AT NO COST TO ME AND SOME OF THE CHARGES I HAVE ACCUMULATED BE REIMBURSED. THIS IS NOT JUST! I WILL BE LOOKING INTO THE LEMON LAW AND IF IT APPLIES TO ME. I AM HOPING YOUR COMPANY TAKES RESPONSIBILITY. HAD THEY PAID ATTENTION TO WHAT I WAS SAYING AND ALL THEN THIS WOULD NEVER HAVE HAPPENED,. THE STRESS AND ISSUES THIS HAS CAUSED GOES SO MUCH DEEPER THAN THIS THE CODE THAT COMES BACK IS P0008. THE CRANK SHAFT. I HAVE READ NUMEROUS REVIEWS ON THIS AND WILL CONTINUE TO CARRY THIS ON. FURTHERMORE THE FACT THAT THERE ARE RECENT ISSUES WITH THE POWER STEERING AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11326086 — an unverified report by a vehicle owner.

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NUMEROUS TIMES AT HIGHWAY SPEED MERGING ON AND OFF RAMPS INTO TRAFFIC THE POWER STEERING GOES OUT CAUSING ME TO APPLY MORE UPPER ARM STRENGTH TO MERGE AND THEN THE POWER STEERING COMES BACK ON CAUSING ME TO JERK THE VEHICLE INTO TRAFFIC ALMOST CAUSING ME TO HIT VEHICLES IN FARTHEST LANE.

NHTSA complaint #11321571 — an unverified report by a vehicle owner.

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I RECENTLY JUST PURCHASED MY VEHICLE WITH 145,000 MILES WHEN I NOTICED THAT MY STEERING WHEEL LOCKS DURING TURNS. IT BECOMES VERY HARD AND DANGEROUS TO TURN. I HAVE TO TURN VERY SLOW WHICH IS DANGEROUS CAN COULD CAUSE AN ACCIDENT. I HAVE READ THAT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND THAT IT NEEDS TO BE RECALLED HOPEFULLY WE CAN FIND A WAY TO FIX THIS.

NHTSA complaint #11316462 — an unverified report by a vehicle owner.

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/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY

NHTSA complaint #11311075 — an unverified report by a vehicle owner.

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11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUNDS AT ALL WITH NO RADIO .

NHTSA complaint #11290729 — an unverified report by a vehicle owner.

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APPROXIMATELY FOUR YEARS AGO, MY STEERING STARTED SLIPPING AND BECOMING TIGHTER IN TIGHT (<95 DEGREE) TURNS. WITHIN A SHORT TIME SPAN, THE PROBLEM BECAME CONSTANT. IT IS IMPOSSIBLE TO ENTER OR EXIT A PARKING SPOT. THE DEALER QUOTED ME $2500 TO REPAIR AND SAID THE PROBLEM IS FREQUENT ON BUICK ENCLAVES FROM 2010 ON.

NHTSA complaint #11288094 — an unverified report by a vehicle owner.

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OFTEN WHEN TURNING THE VEHICLE POWER STEERING SEEMS TO LOOSE POWER. IT FEELS LIKE I AM DRIVING A OLD CAR WITH NO POWER STEERING. IT HAPPENS AT ANY SPEED. I SELDOM FEEL THIS FROM A STOPPED POSITION. I SELDOM FEEL IT WHEN GOING STRAIGHT. SOME TIMES I CAN FEEL IT AS I SLOW DOWN TO START A TURN. IT HAPPENS MOST IN TOWN. IT CAN HAPPEN WHEN COMING OFF THE INTERSTATE TO MAKE THE FIRST TURN AT AN INTERSECTION...BUT NOT OFTEN. I SEE NO LEAKS. THE FLUID IS AT THE PROPER LEVEL.

NHTSA complaint #11258674 — an unverified report by a vehicle owner.

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POWER STEERING FAILED WHEN DRIVING ON A STREET WHILE TURNING. TOOK IT TO A NON BUICK MECHANIC FOR EVALUATION. HE STATED TO TAKE IT TO A BUICK DEALERSHIP. THERE IS A 'SPECIAL CONSIDERATION ' PROVISION TO REPAIR. WE NEVER RECEIVED ANY INFORMATION ON THIS. WE TOOK IT TO A BUICK DEALERSHIP WHO STATED IT NEEDED REPLACED. THEY WOULD REPLACE THE PUMP ONLY AND WE NEEDED TO PAY $2200.00 FOR A STEERING GEAR. THIS IS UNACCEPTABLE TO CHARGE THE CONSUMER ANYTHING TO FIX THIS OBVIOUS SYSTEM DEFECT. WE BELIEVE THE DEALERSHIP NEEDS TO PAY FOR ALL REPAIRS TO MAKE THIS RIGHT. BUT THEY WON'T SINCE IT HASN'T BEEN RECALLED.

NHTSA complaint #11191058 — an unverified report by a vehicle owner.

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AT SLOW SPEEDS THE POWER STEERING GOES IN AND OUT INTERMITTENTLY. THE LOSS OF POWER STEERING IS ONLY FOR A SECOND OR TWO BUT THE SENSATION SEEMS TO BE DANGEROUS IF THE STEERING FUNCTION DID NOT RETURN INSTANTLY. THIS LOSS OF POWER STEERING IS IDENTICAL TO THE POWER STEERING LOSS THAT IS THE SUBJECT OF A CURRENT GMC SIERRA TRUCK RECALL.

NHTSA complaint #11130017 — an unverified report by a vehicle owner.

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I HAVE A 2010 BUICK ENCLAVE WITH 142,000 MILES. I PURCHASED IT USED AT ABOUT 70,000 MILES. OVERALL, HAVE BEEN HAPPY WITH THE CAR BUT A FEW MONTHS AGO I RAN INTO A SCARY SITUATION THAT I DID NOT ANTICIPATE. I NEARLY DROVE INTO THE SIDE OF ANOTHER CAR WHEN MAKING A LEFT TURN FROM A STOPLIGHT WITH TWO LANES TURNING LEFT (I WAS IN THE LEFT-MOST LANE AND THERE WAS ANOTHER CAR ON MY IMMEDIATE RIGHT). MY POWER STEERING QUIT ON THE TURN. THAT NIGHT WHEN I GOT HOME I CHECKED THE FLUID AND IT WAS RIGHT IN THE MIDDLE OF BAND AND SHOWED NO SIGNS OF VISIBILE DEGRADATION. I ALSO SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND IT IS A VERY COMMON PROBLEM WITH 2010 BUICK ENCLAVES. AND FROM WHAT I HAVE READ IT IS NOT CLEAR TO THE DEALERSHIPS IF THIS PROBLEM IS A RACK&PINION ISSUE OR PUMP OR WHAT. SOME HAVE BEEN DENYING THERE IS A GENERIC PROBLEM AT ALL. OTHERS HAVE CONFESSED THERE IS A GENERIC DESIGN FLAW IN THE SYSTEM. I DON'T KNOW IF ANYONE HAS BEEN KILLED DUE TO THIS GENERIC PROBLEM BUT I AM CERTAIN THERE MUST HAVE BEEN SOME ACCIDENTS! I WARNED MY WIFE ABOUT THE PROBLEM AND HAVE ASKED HER TO NOT EVEN DRIVE THE CAR UNLESS ABSOLUTELY NECESSARY. GM NEEDS TO RECALL AND FIX THIS PROBLEM. MY TRIAL AND ERROR TESTING SHOWS THE PROBLEM OCCURS WHETHER TURNING RIGHT OR LEFT. IT DOES NOT HAPPEN EVERY TIME AT LOW SPEED TURNS - I WOULD GUESS 50-60% OF THE TIME. NO ISSUES WHEN TRACKING STRAIGHT AHEAD. AGAIN - A REAL SAFETY HAZARD PARTICULARLY IF TURNING IN FRONT OF ONCOMING TRAFFIC AND IT WERE TO QUIT AND IT DELAYS YOUR TURN TIME.SAME IF TURNING TO MERGE INTO ONCOMING TRAFFIC- LOSS OF STEERING COULD DELAY YOUR ABILITY TO MERGE AND RESULT IN A REAR END COLLISION. I AM 61 YO AND HAVE OWNED A NUMBER OF CARS OVER THE YEARS AND HAVE NEVER LOST POWER STEERING BEFORE. UNLESS THIS IS REMEDIED PROPERLY BY GM I AM NOT SURE I WOULD BUY ANOTHER BUICK OR GM PRODUCT.

NHTSA complaint #11104202 — an unverified report by a vehicle owner.

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POWER STEERING RANDOMLY STOPS WORKING, USUALLY ON LOWER RPMS BUT SOMETIMES JUST RANDOMLY STOPS WORKING NO MATTER WHAT RPMS. POWER STEERING FLUID IS FULL.

NHTSA complaint #11103979 — an unverified report by a vehicle owner.

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THE STEERING BECOMES HARD TO TURN WHEN MOVING VERY SLOWLY OR SITTING IN PARK. THIS HAPPENS INTERMITTENTLY IN URBAN SETTINGS. NO PROBLEM OBSERVED AT HIGHWAY SPEED AS YET. WILL BE TAKING TO MECHANIC SHORTLY.

NHTSA complaint #11101323 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,731.

NHTSA complaint #11100000 — an unverified report by a vehicle owner.

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POWER KEEPS GOING OUR INTERMITTENTLY DURING SLOW SPEEDS...FOR EXAMPLE WITH STOPPED AND GOING TO MAKE A TURN OR U-TURN...OR WHILE IN A PARKING LOT. IT WILL GO OUT FOR A FEW SECONDS... OR LESS THEN KICK BACK IN. I HAVE SEEN MULTIPLE POSTINGS ABOUT OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEMS WITH ENCLAVE AND TRAVERSE (CHEVY) IN THE SAME YEAR SETS. I WAS ON A CITY STREET WHEN THE MOST NOTICEABLE OCCURRENCE HAPPENED, MAKING A U-TURN FROM A COMPLETE STOP WHEN I COULD BARELY TURN MY STEERING WHEEL TO COMPLETE THE TURN.

NHTSA complaint #11093434 — an unverified report by a vehicle owner.

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STEERING WHEEL SEEMS TO LOCK WHEN WE TURN THE WHEEL, WHICH MAKES IT DIFFICULT TO TURN TO THE RIGHT OR LEFT VERY DANGEROUS WHEN MAKING TURNS WHILE DRIVING. HAS HAPPENED NUMEROUS TIMES.

NHTSA complaint #11092252 — an unverified report by a vehicle owner.

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TAKATA RECALL IT APPEARS THIS IS A POWER STEERING ISSUE WITH MY 2010 BUICK ENCLAVE. I HAD IT LOOKED AT AND NOW IT IS STILL MAKING A LOUD NOISE WHEN DRIVING, WHEN MAKING A TURN AND IT MAKE A ROUGH SOUND NOW MY STABILITY TRACKING LIGHT IS POPPING ON SAYING TO CHECK THE STABILITY. I WAS TOLD THE RACK AND PINION AND POWER STEERING PUMP WERE REPLACED BUT IT IS STILL CAUSING ISSUES. LOUD NOISES OCCUR WHEN DRIVING AND WHEN TURNING IT MAKES A LOUD NOISE AND MY TRACKING LIGHT POPS ON AND OFF.

NHTSA complaint #11075762 — an unverified report by a vehicle owner.

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STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.

NHTSA complaint #11074287 — an unverified report by a vehicle owner.

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ON 6/7/2017 PURCHASED A 2010 BUICK ENCLAVE CXL 116495 MILES ON IT NEEDS STEERING GEAR 1700.00 IS THE POWER STEERING PUMP WEAR THE CAUSE OF THE GEAR LEAKING

NHTSA complaint #11065595 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT SHE BEGAN HAVING ISSUES WITH THE STEERING THAT PROGRESSIVELY BECAME WORSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #11051497 — an unverified report by a vehicle owner.

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ENGINE LIGHT CAME ON AND TOOK INTO DEALERSHIP FOR A DIAGNOSIS OF ISSUE. WAS TOLD THAT THE TIMING CHAIN HAD STRETCHED AND NEEDED REPLACED WITH A COST ESTIMATE OF $3000. THIS IS THE 2ND TIME THAT THIS HAS HAPPENED, THE FIRST BEING AT 48K MILES, AND NOW AT 95K MILES. WHEN THE REPAIR WAS BEING MADE, WAS TOLD THAT THE CRANK SHAFT WAS WARPED AND HAD FRAYED THE ENGINE INTERNALLY - CAUSED BY THE BAD TIMING CHAIN AND I NOW NEEDED A NEW ENGINE. CONTACTED BUICK, BUT THEY WOULD NOT DO ANYTHING ABOUT IT. BUICK HAS KNOWN ABOUT THIS ISSUE FOR YEARS, AND YET REFUSES TO BACK THEIR PRODUCT OR HELP THEIR CUSTOMERS. ONCE THE ENGINE WAS REPLACED, I NOW HAVE A LOUD POWER STEERING 'WHINE' AND WAS TOLD THAT THE POWER STEERING PUMP NEEDS REPLACED - ANOTHER KNOWN ISSUE BY BUICK. JUST INCREDIBLE.

NHTSA complaint #11040979 — an unverified report by a vehicle owner.

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LOTS OF INFORMATION THAT BUICK SHOULD SEND OUT A RECALL REGARDING THE STEERING RACK LEAKS THIS CAR GETS. MECHANIC CLAIMED I HAD STEERING LEAKS, I HARDLY DRIVE THIS CAR.

NHTSA complaint #11001177 — an unverified report by a vehicle owner.

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POWER STEERING HAS INTERMITTENT FAILURE AT LOW SPEED

NHTSA complaint #10994151 — an unverified report by a vehicle owner.

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POWER STEERING LOCKS UP WHILE DRIVING. CLUNKING NOISE FROM FRONT DRIVERS SIDE WHEEL. UNSTABLE STEERING AND HANDLING WHILE DRIVING ESPECIALLY AT SPEEDS ABOVE 40MPH. LARGE AMOUNTS OF OIL LEAKING INTO AND COLLECTING IN THROTTLE BODY AND AIR INTAKE. AFTER TWO TIMING CHAIN REPLACEMENTS VEHICLE HAS ROUGH IDLE, STALLS INTERMITTENTLY.

NHTSA complaint #10978687 — an unverified report by a vehicle owner.